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The rules should oblige the seller to give the purchaser an operating instrucion of Crestron electronic CEN-CN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Crestron electronic CEN-CN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Crestron electronic CEN-CN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Crestron electronic CEN-CN should contain:
- informations concerning technical data of Crestron electronic CEN-CN
- name of the manufacturer and a year of construction of the Crestron electronic CEN-CN item
- rules of operation, control and maintenance of the Crestron electronic CEN-CN item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Crestron electronic CEN-CN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Crestron electronic CEN-CN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Crestron electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Crestron electronic CEN-CN.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Crestron electronic CEN-CN item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Contents • • i Contents Ethernet/Cresnet Interface: CEN -CN 1 Description 1 Functional Description 1 Physical Description 2 Leading Specifications 4 Cresnet Network Wiring 5 Configuration Setup 6 Installing Crestron Development Tools 6 Obtaining Communications 7 Troubleshoo[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 1 Ethernet/Cresnet Interface: CEN -CN Description Functional Description The CEN-CN is used to connect Crestron remote control system (herein referred to as the Cresnet system) equipment to a Crestron e-Control ™ capable control syst[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 2 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Physical Description The CEN-CN, shown below, is housed in a black enclosure with silk-screened labels on the front and rear panels. On the front panel are six light-emitting diodes (LEDs) for indicating the status of the unit, the [...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 3 12VDC .5 A This DC power socket connector is used to supply power via an external power pack. Crestron recommends specific power packs for its devices. The recommended power pack for the CEN-CN is Crestron part number PW-1205 ( PWI-1[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 4 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 ETHERNET This 8-pin, 8-position RJ45 port connects the CEN-CN to a 10BaseT Ethernet/LAN or WAN via a hub. Refer to the table below for the pinouts. A standard (straight, non-cross-over type) Ethernet cable is required, but not suppl[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 5 Leading Specifications of the CEN-CN SPECIFICATION DETAILS Power Requirements 12VDC, external power pack or 24VDC, .25A, 6W, network Ethernet Network Type 10BaseT Ethernet Network Protocols TCP/IP, UDP/IP, ICMP (Ping), & CIP SIMP[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 6 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 network port, the load factor of that unit is the load factor of the entire run. The length of the run in feet and the load factor of the run should be used in the following resistance equation to calculate the value on the right si[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 7 Before installing any development tools, confirm that all other applications such as Microsoft ® Office, etc. are closed. The website and CD provide instructions for installing the various tools. When initiating a custom install fro[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 8 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Typical Connections When Configuring the CEN-CN CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA 12VDC .5A ETHERNET PC NET Y NET 24 G Z Z G Y 24 NET FROM EXTERNAL AC POWER PACK [...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 9 5. Refer to figure below. From the Setup menu, verify that Auto Baud Search is checked. Verifying Auto Baud Search 6. Refer to figure below. While the Viewport is displayed, select Setup | Communications (alternatively, depress Alt+D[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 10 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Port Settings Dialog Box 8. Select Diagnostics | Check Operating System Version (alternatively, depress F5 ) from the Viewport. The Viewport may display a window as it scans various baud rates. Eventually, a message should appear i[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 11 Updating the CEN-CN The CEN-CN contains an Operating System, a Monitor ROM, and TCP/IP Stack. All three are separate components but packaged together in a Control System Update File. Control system update files have the UPZ extensio[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 12 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Update Control System Dialog Box NOTE: After a file is selected, the “Update Control System” dialog box, as shown below, will query the CEN-CN to determine what versions of the Operating system, Monitor ROM, and TCP/IP Stack ar[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 13 5. As a result of the update, a dialog box (similar to as shown below) may open and the SIMPL program (and possibly SIMPL+ modules) must be cleared. As shown below, click the Yes button. Continue with transfer? Selection Box 6. Uplo[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 14 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Set IP Information via Viewport 2. Observe a dialog box similar to as shown below. As shown, the CEN -CN does not have an IP address assigned to it. IP Address Dialog Box[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 15 3. Refer to the two tables below and enter the network IP values. NOTE: If an invalid IP address is entered, the subnet mask may be CHANGED AUTOMATICALLY BY THE EQUIPMENT to an appropriate subnet mask. NOTE: To TURN OFF the TCP/IP s[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 16 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Reboot Dialog Box 6. Observe a confirmation message that the IP information has been setup. After the system reboots, select Function | Cold Boot , to view the IP Information. NOTE: If an error that the viewport could not setup the[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 17 and list it in the dialog box. Modify or delete existing entries or add new ones. When all the necessary changes have been made, save the new table to disk and/or load it back into the unit. Do not overwrite the IP table in the CEN-[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 18 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Typical Connections for Normal Operation CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA 12VDC .5A ETHERNET PC NET Y NET 24 G Z Z G Y 24 NET TO LAN/WAN VIA HUB TO CRESNET DEVI[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 19 2. Enter the IP address of the configured CEN-CN and click the Connect button. (Within the address, X and Y may range from 0 to 255. In the example shown below, X is 1 and Y is 2.) Connect TCP/IP Address 3. The message shown below s[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 20 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 SIMPL™ Windows ® Example Program SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use programming language that is completely integrated and compatible with all Crestron system hardware. The objects that are us[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Ethernet/Cresnet Interface: CEN-CN • • 21 CEN-CN Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Improper Ethernet cable connections. Verify cable connections with LAN: proper connection is used, cable intact, and connections are secure. Improper IP addresses us[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 22 • • Ethernet/Cresnet Interface: CEN-CN Operations Guide - DOC. 5721 Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, conta[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Glossary of Terms • • 23 Glossary of Terms CIP Cresnet (over) Internet Protocol is a combination of Cresnet and Internet protocols. On a regular Cresnet network (such as a CNMSX talking to a CT-3000 touchpanel) the low-level protocol that handles communications (such as &qu[...]
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Ethernet/Cresnet Interface Crestron CEN -CN 24 • • Glossary of Terms Operations Guide - DOC. 5721 IP ID The IP ID is a two-digit hexadecimal number that is used to differentiate a given device from a group of Ethernet devices in a control system with the same IP address. Just as the Net ID is used to distinguish between identical devices within[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Glossary of Terms • • 25 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol. It is quite simply a standard set of protocols that govern the basic workings of the Internet that was implemented in 1982. The TCP part is all about ensuring that data is tra[...]
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Crestron CEN-CN Ethernet/Cresnet Interface Operations Guide - DOC. 5721 Glossary of Terms • • 27 This page intentionally left blank.[...]
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Crestron Electronics, Inc. Operations Gui de – DOC. 5721 15 Volvo Drive Rockleigh, NJ 07647 11.00 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.[...]