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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Crestron electronic DM-DR, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Crestron electronic DM-DR one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Crestron electronic DM-DR. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Crestron electronic DM-DR should contain:
- informations concerning technical data of Crestron electronic DM-DR
- name of the manufacturer and a year of construction of the Crestron electronic DM-DR item
- rules of operation, control and maintenance of the Crestron electronic DM-DR item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Crestron electronic DM-DR alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Crestron electronic DM-DR, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Crestron electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Crestron electronic DM-DR.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Crestron electronic DM-DR item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Crestron DM-DR DigitalMedia ™ Repeater Operations & Installation Guide[...]
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Page 2
This document was prepared and written by th e Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand nam es, product names and trade marks are the property of t heir respective ow ners. ©2008 Crestron Electronics, Inc.[...]
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Page 3
Crestron DM-DR DigitalMedia ™ Repeater Contents DigitalMedia ™ Repeater: DM-DR 1 Introduction ............................................................................................................................... 1 Features and F unctions ................................................................................................ 1[...]
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Page 4
[...]
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Page 5
Crestron DM-DR DigitalMedia ™ Repeater DigitalMedia ™ Repeater: DM-DR Introduction The DigitalMedia ™ (DM) Repeater allows DM cable lengths to be extended in up to 200 foot incremen ts. Up to three repeaters may be installed in a single DM cable run to enable cable lengths up to 450 feet. Refer to the latest version of the Crestron ® Digital[...]
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Page 6
DigitalMedia ™ Repeater Crestron DM-DR Applications The following diagram shows a DM-DR in a residential application. DM-DR in a Residential Application For more information on this and ot her DM applications, refer to the latest revision of the Crestron DigitalMedia Design Guide (Doc. 4789). 2 • DigitalMedia ™ Repeater: DM-DR Operations &[...]
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Page 7
Crestron DM-DR DigitalMedia ™ Repeater Specifications Specifications for the DM-DR are listed in the following table. DM-DR Specifications SPECIFICATION DETAILS Power DMNet Power Usage 3 watts (0.13 Amps @ 24 Volts DC) Environmental Temperature 41º to 104º F (5º to 40º C) Humidity 10% to 90% RH (non-condensing) Heat Dissipation 10 BTU/Hr Dime[...]
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Page 8
DigitalMedia ™ Repeater Crestron DM-DR Physical Description This section provides information on the connections, controls and indicators available on your DM-DR. DM-DR Overall Dimensions (Front and Side Views) 5.25 in (13.34 c m) 1.40 in (3.55 cm) 4.92 in (12.48 c m) 1 2 3 DM-DR Overall Dimensions (Rear View) 7 4 5 6 4 • DigitalMedia ™ Repea[...]
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Page 9
Crestron DM-DR DigitalMedia ™ Repeater Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 PWR LED Indicates 24 Volts DC power supplied from DMNet control network 2 DM LINK LED Indicates a valid connection to a DigitalMedia transmitter or receiver 3 VIDEO LED Indicates status of the video connection: Gre[...]
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DigitalMedia ™ Repeater Crestron DM-DR Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 6 SOURCE 2, 3 (1) DM port composed of (2) 8-pin RJ-45 female Connects to DM output of a DM switcher, transmitter, or other DM device via DM-CBL or CresCAT-D cable 4 7 SOURCE 24 A B G 5, 6 (1) 4-pin 3.5mm [...]
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Crestron DM-DR DigitalMedia ™ Repeater M Port PIN # SIGNAL DESCRIPTION 1 +5V +5V Power 2 I2C_DATA HDCP & EDID Data 3 E_TX- 10/100BaseT Transmit 6 E_TX+ 10/100BaseT Transmit 4 E_RX- 10/100BaseT Receive 5 E_RX+ 10/100BaseT Receive 7 I2C_CLK HDCP & EDID Clock 8 +5V_RTN +5 Power Return 3. To determine which is pin 1 on the cable, hold the cab[...]
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Page 12
DigitalMedia ™ Repeater Crestron DM-DR Industry Compliance This unit has been manufactured to comply with UL’s Standards for Safety in Canada and the United St ates. Formal approval is pending. As of the date of manufacture, the DM-DR has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunica[...]
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Page 13
Crestron DM-DR DigitalMedia ™ Repeater Setup Network Wiring When wiring the DMNet network, consider the following: NOTE: DMNet wiring and Cresnet ® wiring are not compatible. • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient powe r to the system. • For DigitalMedia wiring, use DM-CB[...]
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Page 14
DigitalMedia ™ Repeater Crestron DM-DR • Metal mounting plate (supplied) • 4-Pin connector plugs (supplied) It is assumed that DigitalMedia cable (DM-CBL) has been fed through an installed two-gang electrical box, 85mm European or 1900 box electrical box (not supplied) and wiring has been verified. Use the following procedure to install the D[...]
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Page 15
Crestron DM-DR DigitalMedia ™ Repeater Mounting DM-DR into Electrical Box MOUNTING SCREWS (4) (2007215) DRYWALL METAL MOUNTING PLATE (2019091) DM-DR Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 9 before attaching the 4-position terminal block co[...]
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Page 16
DigitalMedia ™ Repeater Crestron DM-DR Hardware Connections for the DM-DR DISPLAY DM: TO INPUT OF A DM RECEIVER, SWITCHER, OR OTHER DEVICE VIA DM-CBL OR CRESCAT-D CABLE DISPLAY NETWORK: TO DM SWITCHER AND OTHER DMNET DEVICES SOURCE NETW ORK: TO DM SWITCHER AND OTHER DMNET DEVICES SOURCE DM: TO OUTPUT OF A DM TRANSMITTER, SWITCHER, OR OTHER DEVICE[...]
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Page 17
Crestron DM-DR DigitalMedia ™ Repeater Uploading and Upgrading Crestron recommends using the lat est programming software and that each device contains the latest firm ware to take advantage of the most recently released features. However, before atte mpting to upload or upgrade it is necessary to establis h communication. Once co mmunication has[...]
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Page 18
DigitalMedia ™ Repeater Crestron DM-DR website as new features are develope d after product releases. For details on upgrading, refer to the Cr estron Toolbox help file. Check the Crestron website to find th e latest firmware. (New users may be required to register to obtain ac cess to certain ar eas of the site, including the FTP site.) Upgrade [...]
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Page 19
Crestron DM-DR DigitalMedia ™ Repeater Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. DM-DR Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device is not communicating with the [...]
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Page 20
DigitalMedia ™ Repeater Crestron DM-DR DM-DR Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION DM LINK LED does not illuminate. Device is not sending or receiving DMNet signal. Verify DMNet is properly attached. PWR LED does not illuminate. Device is not receiving power. Verify DMNet is properly attached. Loss of functionali[...]
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Page 21
Crestron DM-DR DigitalMedia ™ Repeater Refer to the following table for maximu m cable lengths for various cables. Maximum Cable Length by Type Cable Type: DM-CBL DigitalMedia Cable CresCAT-D Crestron Home® CAT5 AV Cable Resolution: Maximum length between, before, or after repeaters Maximum total length using up to 3 repeaters Maximum length bet[...]
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Page 22
DigitalMedia ™ Repeater Crestron DM-DR Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take a dvantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online he lp section of the Crestron websit[...]
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Page 23
Crestron DM-DR DigitalMedia ™ Repeater Return and Warranty Policies Merchandise Returns / Repair Service 1. No m erchandise m ay be returned for cre dit, exchan ge or service with out prior authorization from CR ESTRON. To obt ain warranty serv ice for CREST RON products, contact an authorized CRESTRON deal er. Only authorized CRESTRON dealers ma[...]
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Page 24
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6745A 15 Volvo Drive Rockleigh, NJ 07647 (2022554) Tel: 888.CRESTRON 12.08 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.[...]