Crestron electronic TPMC-4XG-B manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Crestron electronic TPMC-4XG-B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Crestron electronic TPMC-4XG-B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Crestron electronic TPMC-4XG-B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Crestron electronic TPMC-4XG-B should contain:
- informations concerning technical data of Crestron electronic TPMC-4XG-B
- name of the manufacturer and a year of construction of the Crestron electronic TPMC-4XG-B item
- rules of operation, control and maintenance of the Crestron electronic TPMC-4XG-B item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Crestron electronic TPMC-4XG-B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Crestron electronic TPMC-4XG-B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Crestron electronic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Crestron electronic TPMC-4XG-B.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Crestron electronic TPMC-4XG-B item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Operations Guide[...]

  • Page 2

    This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, pr oduct names and tradem arks are the proper ty of their respective owners. ©2008 Crestron Electronics, Inc.[...]

  • Page 3

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Contents Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B 1 Introduc tion ................................................................................................................... ............ 1 Features and Functions .................................................................[...]

  • Page 4

    [...]

  • Page 5

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B Introduction Features and Functions • Stylish and ergonom ic handheld design • 3.5” active mat rix touchscreen display | 240 x 320 resolution • 16-bit Isys i/O™ graphi cs | Synapse™ image renderi ng algorithm • Backlit hard button[...]

  • Page 6

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Scroll Wheel A scroll wheel is located on t he right side of the TPMC-4XG-B, posi tioned for easy navigation through lengt hy menus on the t ouchscreen or television. Increm ental up and down scrolling and press-to-select com mands are program mabl e to allow the scroll wheel to be adapted fo[...]

  • Page 7

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Applications The following diagram illustrates a basi c configuration that connects a TPMC-4XG-B WiFi touchpanel to a cont rol system via a wireless access point (WAP). 123456 7 8 9101112 A B 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x Ethernet A 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x C 802.11b/g [...]

  • Page 8

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B C2ENET-2 A B Dual-Port Ethernet Card with Built-In NAT/Router & Firewall Corp. LAN A Ethernet Ethernet Ethernet Local IR/RS-23 2/Relays to Device Contro l & Touchpanels Internet PCs 802.11b/g Ethernet PRO2 Head End Firewall TPMC-4XG -B CEN-WAP-AB G-1G 30 feet maximum Specifications Sp[...]

  • Page 9

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel TPMC-4XG-B Specifications (Continued) SPECIFICATION DETAILS Graphic Engine 16-bit non-palette graphics, 65,536 colors; Synapse™ image rendering algorithm; multi-mode objects, dynamic graphics and text; Windows ® SideShow ™ support, PNG translucency; 24 fps animation Embedded Applications[...]

  • Page 10

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B TPMC-4XG-B Specifications (Continued) SPECIFICATION DETAILS Dimensions - TPMC-4XG-DS-B Height 2.25 in (5.72 cm) Width 3.63 in (9.22 cm) Depth 6.25 in (15.88 cm) Weight TPMC-4XG-B (with battery ) 9 oz (259 g) TPMC-4XG-B (without battery) 8 oz (220 g) TPMC-4XG-DS-B 4 oz (120 g) Included Accesso[...]

  • Page 11

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Physical Description This section provides inform ation on the connecti ons, controls and indicators available on your TPMC -4XG-B. TPMC-4XG-B Physical View (Left, Front and Right) Operations Guide – DOC. 6749A Isys i/O™ Handhe ld WiFi Touchpanel: TPMC-4XG-B • 7[...]

  • Page 12

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B TPMC-4XG-B Physical View (Rear) 8 • Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B Oper ations Guide – DOC. 6749A[...]

  • Page 13

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel TPMC-4XG-B Overall Dimensions (L eft, Front and Right Views) 4 5 6 3.08 in (7.81 cm) 1 2 3 1.17 in (2.96 cm) 7 7.39 in (18.76 cm) Operations Guide – DOC. 6749A Isys i/O™ Handhe ld WiFi Touchpanel: TPMC-4XG-B • 9[...]

  • Page 14

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B TPMC-4XG-B Docking Station Dimensions (Side, Front and Rear Views) 6.25 in (15.88 cm) 3.63 in (9.22 cm) 2.25 in (5.72 cm) NOTE: When the TPMC-4XG-DS-B docking station/charger i s connected to AC power and a TPMC-4XG-B is placed on th e dock, the Crestron swirl logo on the front will light for[...]

  • Page 15

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Industry Compliance As of the date of manufact ure, the TPMC-4XG-B has been tested and found t o comply wit h specifications for CE m arking and standards per EMC and Radiocomm unications Com pliance Labelli ng. NOTICE: FCC NOTICE: This equipment has been tested and found to com ply with the [...]

  • Page 16

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Setup Identity Code The IP ID is set within the TPM C-4XG-B’s table using Crest ron Toolbox™ or during configuration of the unit in the Setup pages of the TPMC-4XG-B . For information on set ting an IP table, refer to t he Crestron Toolbox help file. The IP IDs of multiple TPMC-4XG-B devi[...]

  • Page 17

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Configuring the Touchpanel When pow er is applied to the unit fo r the first time, the following screen appears. Initial Opening Screen Touch Setup with the styl us or your finger to display the following TPMC-4XG-B setup screen. Setup Screen The setup screen enables basic configurati on proc[...]

  • Page 18

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B display, you can also access the setup scr een by touching the Crestron swirl logo in the upper left corner. NOTE: The battery cover must be on the TPMC-4XG-B in order for the unit to function. NOTE: The battery strength m eter in the system bar at the top of the setup screen will show full s[...]

  • Page 19

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel “Stylus Properties” Window (Calibration Tab) “Stylus Properties” Recalibration Window Brightness Touch Brightness to display the “Screen Bri ghtness” window. Brightness can be set from Min to Max (full bright ness). Lower brightness settings exte nd battery life. “Screen Brightn[...]

  • Page 20

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B IP Config Touch IP Config to display a window wit h an IP Address tab and a Name Servers tab. On the IP Address tab, you can select Obtain an IP address via DHCP to automatically assign an IP address or you can select Specify an IP address , which allows you to enter a specific IP Address , S[...]

  • Page 21

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel WiFi Access Point Touch WiFi Access Point to display t he “WiFi Configuration” window, whi ch allows you to set up th e parameters used to communicate with the control system via a wireless access point (WAP). Crestr on recommends using a dedicated CEN-WAP-ABG-1G for each TP MC-4XG-B in t[...]

  • Page 22

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Touch Config to display the “WiFi Confi g” window with its General ta b and 802. 1x tab. The General tab allows you to select the au thentication mode, encryption mode, enter the WEP Key and WEP Key Index and see the WPA/WPA2 PSK Key . “WiFi Config” Window (General Tab) The 802.1x tab[...]

  • Page 23

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Browse Window After configuring your wirel ess settings, close the “WiFi C onfig” window and touch Connect to establish communication with the selected access point. The box next to the Scan button will sho w the signal streng th. The IP Addr , Subnet and Gateway boxes will show the setti[...]

  • Page 24

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B CtrlSys IP Address Touching CtrlSys IP Address displays t he “Control System Informati on” window which allows you to Enable DHCP and Autodiscovery as well as enter the Host Name , Port and IP ID . “Control System Information” Window Power Down and Standby Timeouts Use these two setti[...]

  • Page 25

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Recommended Cleaning Keep the surface of the touchs creen free of dirt, dust or other materials that could degrade optical properties. Long-te rm contact with abrasi ve material s can scratch the surface, which may detrimen tally affect im age quality. For best cleaning results use a clean, d[...]

  • Page 26

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be vi ewed in the Online Help section of the Crestron website . To post a question or view questions y ou have submitted to Crestron’s True Blue Support, log in at http:[...]

  • Page 27

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Locating the TPMC-4XG-B in the Device Librar y • The system tree of the control system displays the device in the appropri ate slot with a default IP ID as shown in the following illustratio n. C2Net Device, Slot 8 • Additional TPMC-4XG-B devices are assi gned different IP ID num bers as [...]

  • Page 28

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B “TPMC-4XG-B/TPMC-4X/TPMC-4X G Device Settings” Window • The ID code specified in the SIMPL Windows program m ust ma tch the IP ID of each unit. Program Manager Program Manager is t he view where programm ers “program” a Crestron cont rol system by assigning signals to sym bols. The [...]

  • Page 29

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel elements (pixel s). Each pixel uses the same am ount of mem ory to store its color data. The amount of m emory is cal led the bit depth of the i mage. Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases fil e size. A black and whi[...]

  • Page 30

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B In VT Pro-e, the Compress checkbox permits the i mage to be com pressed when compiling. The 16 Bits checkbox convert s a 24-bit or 32-bit im age to 16 bits. This conversion to a 16-bit im age may cause t he loss of some subtle shadi ng. To compensate for this, use the ditherin g to simulate t[...]

  • Page 31

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Pushbutton Programming The hard pushbuttons, the five-way thum bpad and the toggle wheel are programmable and can provide tactile control o f many functions such as audio volume, channel selection, OSM nav igation or even p an/tilt cameras. Refer to the following illustration for their assign[...]

  • Page 32

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Embedded Applications The following third-party or i n-house applications are em bedded in a VT Pro-e TPMC-4XG-B project. (Refer to illustratio n below.) • Calibration • Keyboard • MJPEG Viewer The embedded applicati ons have the following features: • All embedded appli cations listed[...]

  • Page 33

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel “Embedded Application Property” Window Operations Guide – DOC. 6749A Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 29[...]

  • Page 34

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Uploading and Upgrading Crestron recomme nds using the latest pr ogramm ing software and that each device contains the latest firmware to take advantage of the m ost recently released features. However, before attempting to upload or upgrade it is necessary to establish comm unication. Once c[...]

  • Page 35

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel TCP/IP NOTE: Required for operation with a Crest ron control system . Ethernet Communication ETHERNET PC RUNNING CRESTRON TOOLBOX TPMC-4XG-B • Establish wireless com muni cation between TPMC-4XG-B and PC vi a the WAP. • Enter the IP address, IP mask, and defaul t router of the TPMC-4XG-B [...]

  • Page 36

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Firmware Check the Crestron website to fi nd the latest firm ware. (New users may be requi red to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-4XG-B firm ware via Crestron Toolbox. • Establish communication with the TPMC-4XG-B and d isplay th[...]

  • Page 37

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Problem Solving Troubleshooting The following table provides correct ive action for possible troubl e situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-4XG-B Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION On/Off switch [...]

  • Page 38

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B TPMC-4XG-B Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-4XG-B. Refer to “IP Config” on page 16 to define IP addresses. If the TPMC-4XG-B is set up to use DHCP, you can use the “IP Config” window ’s IP Address t[...]

  • Page 39

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel Further Inquiries If you cannot locate specific i nformation or have questi ons after reviewing this guide, please take advantage of Crestron' s award winning custom er service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help sect ion of [...]

  • Page 40

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Software License Agreement This License Agreement (“Agreement”) is a legal contract be tween you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for so ftware referenced in this guide, which in cludes computer software and as applicab le,[...]

  • Page 41

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel If You are a business or organization, You agree that upon reque st from Crestron or its author ized agent, You will within thirty (30) days fully document and certify that use of any and a ll Software at the time of the request is in conformity with Y our valid licenses from Crestron of its [...]

  • Page 42

    Isys i/O™ Handheld WiFi Touchpanel Crestron TPMC-4XG-B Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise m ay be returned for credit, exchange or service without prior authori zation from CRESTR ON. To obtain warranty service for CR ESTRON products, contact an authorized CRESTRON dealer. On ly authorized CRESTRON[...]

  • Page 43

    Crestron TPMC-4XG-B Isys i/O™ Handheld WiFi Touchpanel This page is intention ally left blank. This page is intention ally left blank. Operations Guide – DOC. 6749A Isys i/O™ Handheld WiFi Touchpanel: TPMC-4XG-B • 39[...]

  • Page 44

    Crestron Electronics, Inc. Operations Guide – DOC. 6749A 15 Volvo Drive Rockleigh, NJ 07647 (2022687) Tel: 888.CRESTRON 11.08 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.[...]