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Crestron QM-FTCC manual

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Table of contents for the manual

  • Page 1

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Operations & Installation Guide[...]

  • Page 2

    This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, pr oduct names and tradem arks are the proper ty of their respective owners. ©2008 Crestron Electronics, Inc.[...]

  • Page 3

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Contents QuickMedia™ FlipTop Comput er Center: QM-FTCC 1 Introduc tion ................................................................................................................... ............ 1 Features and Functions ....................................................................[...]

  • Page 4

    [...]

  • Page 5

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center QuickMedia™ FlipTop Computer Center: QM-FTCC Introduction The QM-FTCC FlipTop Com puter Center i s part of the Crestron MediaManager™ line of network devices, room control system s and signal routing soluti ons. It is available in six different models. Models DESCRIPTION MODEL NUMBER COLOR [...]

  • Page 6

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC FlipTop Housing Handsomely fi nished in either black anodized or brushed alum inum , the QM-FTCC mounts flush in any tabletop surface for a clean, professional appearance. The sleek design of the “FlipTop” lid features an int egrated keypad (keypad model s only) to provide programm able pus[...]

  • Page 7

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center MediaManager systems are easy to design, program and adjust from start to finish using Crestron System Builder™ software. Cresnet ® Cresnet is the com munications backbone fo r m any Crestron t ouchpanels, keypads, lighting controls and other devices. The Cresnet bus is a sim ple, yet fl exi[...]

  • Page 8

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Internal Block Diagram The following diagram represents th e interfacing abilities of the QM-FTCC. Th is Cresnet device uses QuickMedia technology to facilitate simplified connection of audio, video and comput er equipment. All media and control signals are routed via a single QuickMedia cable [...]

  • Page 9

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Specifications Specifications for the QM-FTCC are listed in the following table. QM-FTCC Specifications SPECIFICATION DETAILS Video Signal Types RGB and component video 1 RGB Formats RGBHV, RGBS or RG s B Video/HDTV Formats NT SC or PAL, HDTV up to 1080i/1080p 1 Gain 0 dB (75 ohms termination) [...]

  • Page 10

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC QM-FTCC Specifications (Continued) SPECIFICATION DETAILS Weight (Domestic Models) 4.05 lbs (1.84 kg) Weight (International M odels) 4.80 lbs (2.18 kg) Available Models (Domestic) QM-FTCC-B QuickMedia FlipTop Computer Center with Keypad, Black Anodized QM-FTCC-BALUM QuickMedia FlipTop Computer C[...]

  • Page 11

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Physical Description This section provides inform ation on the connecti ons, controls and indicators available on your QM-FTC C. QM-FTCC Physical View (Top Open) QM-FTCC Overall Dimensions (Top View) QMI-FTCC Overall Dimensions (Top View) Operations & Ins tallation Guide – DOC. 6 313B Qui[...]

  • Page 12

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC QM-FTCC-NB (Top View) NOTE: The physical dime nsions of the NB mode ls are identical to the models with keypad. QM-FTCC Overall Dimensions (Front View) QMI-FTCC Overall Dimensions (Front View) 8 • QuickMedia™ FlipTop Computer Cen ter: QM-FT CC Operations & Installatio n Guide – DOC. 6[...]

  • Page 13

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center QM-FTCC (Bottom View) QMI-FTCC (Bottom View) QM-FTCC Overall Dimensions (Rear View) QMI-FTCC Overall Dimensions (Rear View) 4.58 in (11.62 cm) 5.58 in (14.1 7 cm ) 2.99 in (7.60 cm) 2.31 in (5.88 cm) 4.31 in (10.95 cm) 5.39 in (13.68 cm) Operations & Ins tallation Guide – DOC. 6 313B Quic[...]

  • Page 14

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC QM-FTCC Overall Dimensions (Side View) QMI-FTCC Overa ll Dimensions (Side View) 4.63 in (11.77 cm) 5.21 in (13.22 cm) 5.51 in (14.00 cm) 6.17 in (15.68 cm) Wire Leads QM-FTCC Connectors, Controls & Indicators (Top View) QM-FTCC Connectors, Controls & Indicators (Bottom View) 5 6 4 2 3 1[...]

  • Page 15

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Connectors, Controls & Indicators # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 1 KEYPAD 2 Programmable keypad allow ing variable combinations of large and small engravable buttons, 10 minimum (all large) to 20 maximum (all small); ships with 10 large buttons (small buttons and eng[...]

  • Page 16

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 8 LAN 8 1 (1) 8-pin RJ-45 female, Ethernet LAN pass through jack for connection to Ethernet, providing local area network or Web access (cable not included) PIN SIGNA LS 1 TD+ 2 TD- 3 RD+ 4 [...]

  • Page 17

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Connectors, Controls & Indicators (Continued) # CONNECTORS 1 , CONTROLS & INDICATORS DESCRIPTION 13 QM 5 8 1 (1) 8-wire RJ-45 female, QuickMedia output port Connects to QM input port of any QuickMedia device via CresCAT-QM or CresCAT-IM cable 6 14 (1) 8-pin RJ-45 female, Ethernet LAN pa[...]

  • Page 18

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC be inserted in a given QM signal path (exceptions apply, refer to each respective product manual for full details). Industry Compliance This product (QM- only) i s Listed to applicable UL St andards and requirements by Underwriters Laboratories Inc. (E300530) As of the date of manufact ure the [...]

  • Page 19

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Setup Network Wiring When wiring the Cresnet ® network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crest ron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredict able results or dam age to the[...]

  • Page 20

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC The aggregate cable length of a signal path originating at a QM-FTCC and terminating at a QM receiver must not ex ceed 450 feet (137 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer [...]

  • Page 21

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Installation NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications . Consideration must be given if installed in a closed or multi-unit rack assembly, inside a closed desk or in a closed podium[...]

  • Page 22

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Button Installation Cable Management Plate The QM-FTCC is shipped wit h a blank bottom pl ate. A cable managem ent plate i s available to provide a pul lout cable solution for t he computer input and LAN pass through cables. The kit contai ns two 6-foot cables (com puter and computer audi o). ?[...]

  • Page 23

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center 4. Snap the bushings into the plat e slots. 5. Feed all the excess cable through t he opening. 6. Attach the plate usi ng the four #4 x ¼ LG black mounti ng screws retained in step 1 (use the four #4 x ¼ screws included with the QM I-FTCMK). 7. Connect the cables t o the appropriate connector[...]

  • Page 24

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Cable Loops Through the Cable Plate NOTE: Ensure that the cables have su fficient clearance to enable smooth moveme nt. Allow approximately 40 inches (102 cm ) from the top surface of the FlipTop box. Mounting to Surface The QM-FTCC is designed to mount in a horizontal surface, such as a desk t[...]

  • Page 25

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Mounting Parts Supplied with the QM-FTCC PART DESCRIPTION QUANTITY Screw #6-32, Pan Head, Phillips 4* Screw #10, Pan Head, Phillips 4 Mounting Bracket 2 * The QMI-FTCC is shipped with eight (8) #6-32 scr ews. A Phillips screwdriver is required to mount the QM-FTCC to a surface. 1. Install the f[...]

  • Page 26

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Mounting Bracket Installation NOTE: Be careful not to press the buttons whi le closing the FlipTop, even t hough the buttons are disabled when the Fli pTop begins to close and all pressed buttons are released. 22 • QuickMedia™ FlipTop Computer Cent er: QM-FTC C Operations & Installation[...]

  • Page 27

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Hardware Hookup Connect the Device Make the necessary connectio ns as called out in the illu stration that follows this paragraph. Refer to “Network Wiring” on page 15 before attaching the 4-posit ion terminal block connector. Apply power after all connections have been made. When making co[...]

  • Page 28

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Hardware Connections for the QM-FTCC (Bottom) MIC/LI NE LEVE L INPUTS : FROM BALANCE D CONDENSER OR DYNAMIC M ICROPHONES OR BALANCE D/UNBALA NCED LINE LEVEL SOURCES 120 VAC LINE CORD (DOMESTIC MODELS) (INTERNATIONA L MODELS ) ETHERNET PAS S THROUGH: 10/100BaseT ETHERNET TO LAN GROUND QM: QUICKM[...]

  • Page 29

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Configuration Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be vi ewed in the Online Help section of the Crestron website . To post a question or view questions y ou have submitted to Crestron’s True Blue Support, log in at http:[...]

  • Page 30

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Locating the QM-FTCC in the Device Librar y • The system tree of the control system displays the device in the appropri ate slot with a default Net as show n in the following illustration. C2Net Device, Slot 9 • Additional QM-FTCC devi ces are assi gned different Net ID num bers as they are[...]

  • Page 31

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center “QM-FTCC Device Settings” Window • The ID code specified in the SIMPL Windows program m ust mat ch the Net ID of each unit. Refer to “Identity Code” on page 16. Program Manager Program M anager is the view where program mers “program ” a Crestron control system by assigning signal[...]

  • Page 32

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Adjusting the QM-FTCC Microphone Inputs Once a QM-FTCC is instal led and configured , settings for gain, gating level, attack time and decay time should be set usi ng the SystemBuilder finish tab. NOTE: Crestron recomm ends that you use the latest software to take advantage of the most recently[...]

  • Page 33

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Visual Representation of Gatin g Level, Clipping Level, Attack Time and Decay Time Clipping Level Gating Level Attack Time Mic Off TIME SIGNAL L EVEL Decay Time Mic On SIGNAL L EVEL TIME MICROPHONE INPUT SIGNAL QM OUTPUT SIGNAL Mic On Attack Time Decay Time Mic Off Gating Level Reached Gating L[...]

  • Page 34

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC 1. To adjust the input gain, set the gain and noise gate to their lowest settings. Disable the “Mute” function by removing the check from the Mute checkbox. 2. Connect a m icrophone and enable phantom power if required. 3. Increase the gain while provi ding a “normal” sound level input [...]

  • Page 35

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Uploading and Upgrading Crestron recomme nds using the latest pr ogramm ing software and that each device contains the latest firmware to take advantage of the m ost recently released features. However, before attempting to upload or upgrade it is necessary to establish comm unication. Once com[...]

  • Page 36

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Firmware Check the Crestron website to fi nd the latest firm ware. (New users may be requi red to register to obtain access to certain areas of the site, including the FTP site.) Upgrade QM-FTCC firm ware via Crestron Toolbox. • Establish communication with the QM-FTCC and d isplay the “Sys[...]

  • Page 37

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Problem Solving Troubleshooting The following table provides correct ive action for possible troubl e situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTCC Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Net ID is not corre[...]

  • Page 38

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC QM-FTCC Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Microphone requires phantom power or cannot use phantom power. Enable or disable phantom power as necessary using controls created in the SystemBuilder project. Incorrect gain, gating level, attack time or decay tim[...]

  • Page 39

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center chained on the run, the Cresnet power us age of each network unit to be daisy- chained must be added together t o determine the Cresnet power usage of the ent ire chain. If the unit is home-run from a Crestron sy stem power supply network port, the Cresnet power usage of that unit is the Cr esn[...]

  • Page 40

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Future Updates As Crestron improves functions, ad ds new features and exten ds the capabilities of the QM-FTCC, additi onal informati on may be m ade available as m anual updates. These updates are solely elect ronic and serve as intermedia ry supplements pri or to the release of a complete t e[...]

  • Page 41

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 6501271 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zealand, Papua New Guinea 6003288 6501272 PWR-EU-B POWER RECEPTACLE, EUROPE "SCHUKO", 250V, 16A, BLK Austria, Azerbaijan, B[...]

  • Page 42

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audio through from transm itters to receivers even if you are not using the audio signal. The in formation required for auto-compensation is tran smitted along with the audio. In addition, the QM Link signal i[...]

  • Page 43

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Auto Compensation with a Self-Peaking Receiver Crestron's innovative sel f-peaking audio circuit elim inates the need to peak the audio signal. Without self-peaking, the sam e peak and boost values are applied equally to the video and audio signals. When these signals tr avel the same path[...]

  • Page 44

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Compatibility Charts Under certain circumstances, the audio and video m ay be acceptably peaked even though the audio and video path lengths are different. B ecause the audio signal is digital and m ore forgiving than the video signal , it may be possible to peak the video and have functioning [...]

  • Page 45

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center KEY:  = Good operation. 1. = Operation depends on video rates and if t he a udio and video cable lengths are cl osely mat ched. 2. = In these cases, if the audio and video (although fro m different sources) swi tch together consistent ly, the system will operate normally. If the audio and vi[...]

  • Page 46

    QuickMedia™ FlipTop Computer Center Crestron QM-FTCC Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandi se may be returned for credi t, exchange or service without pri or authorization from CRESTR ON. To obtain warranty service for CR ESTRON products, contact an authorized CRESTRON dealer. On ly authorized CRESTRON [...]

  • Page 47

    Crestron QM-FTCC QuickMedia™ FlipTop Computer Center Operations & Ins tallation Guide – DOC. 6 313B QuickMedia™ FlipTop Computer Ce nter: QM-FTCC • 43 This page is intention ally left blank. This page is intention ally left blank. This page is intention ally left blank.[...]

  • Page 48

    Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6313B 15 Volvo Drive Rockleigh, NJ 07647 (2011600) Tel: 888.CREST RON 05.08 Fax: 201.76 7.7576 Specif ications subject to www.crestron.com change without notice.[...]