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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of D-Link AV500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of D-Link AV500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of D-Link AV500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of D-Link AV500 should contain:
- informations concerning technical data of D-Link AV500
- name of the manufacturer and a year of construction of the D-Link AV500 item
- rules of operation, control and maintenance of the D-Link AV500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of D-Link AV500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of D-Link AV500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the D-Link service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of D-Link AV500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the D-Link AV500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DHP-W311AV (DHP-308AV & DHP-W310AV) U ser Manual P ow erLine A V500 W ireless N Mini Ex tender S tar ter Kit V ersion 1.01| 01/1 6/201 4[...]
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Page 2
2 D-Link DHP- W311A V User Manual T able of Contents Product Overview .............................................................................. 4 P ack age C ontents ........................................................................................... 4 System Requir ements ................................................................[...]
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Page 3
3 D-Link DHP- W311A V User Manual T able of Contents W ireless Basics ................................................................................ 52 What is Wireless? ........................................................................................... 53 How does wireless w ork? ..........................................................[...]
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Page 4
4 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view D-Link DHP-W310A V P owerLine A V500 W ireless N Mini Ex t ender D-Link DHP-308A V Pow erLine HomePlug A V500 M ini A dapter CA T5 Ethernet Cable (x2) CD-ROM with S oftware and User Manual Wi-F i Conguration C ard P ack age C onten ts P r oduc t O v er view Wi-Fi Conguration No[...]
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Page 5
5 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Introduction The DHP-W311A V P owerLine A V500 Wir eless N M ini Ex tender Star ter K it includes a DHP-308A V and a DHP-W310A V that together allow you to connect both wired and wireless computers, high- denition T V s, network ing devices, and gaming consoles using the most per [...]
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Page 6
6 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Data T ransmission O v er electrical W iring The D -Link DHP- W310A V P owe rLine A V500 W ireles s N Mini Ex ten der , compliant with the HomePlug A V standard , uses your home’ s existing electrical wiring 1 to create a network or ex t end your existing network . I t turns ever y[...]
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Page 7
7 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Har dwar e O v er view DHP - W310A V C onnec tions 1 ON/OFF T ur ns the device ON or OFF . 2 RJ-45 10/100BASE- T X Ethernet P ort Connects to Digital Media Devices, PCs , Game Consoles, Network Storage Devices 2 1[...]
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Page 8
8 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Har dwar e O v er view Side 1 Reset Button Pr ess and hold the button for 5 seconds to r eset to factor y default. 2 Common C onnect Button Push this button to create a secure Pow erline connec tion with another adapter . M or e on this conn ection is availa ble at “Po werli ne Net[...]
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Page 9
9 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Har dwar e O v er view LEDs 1 Po wer LED A solid light indicates a proper connec tion to the power supply. A blink ing light indicates it is in sleep mode (after 5 minutes of inactivity) or seek ing a P owerline connection. 2 Wir eless LED A solid light indicates that the wir eless s[...]
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Page 10
10 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view Har dwar e O v er view DHP -308A V C onnec tions 1 RJ-45 10/100BASE- T X Ethernet P ort Connects to Digital Media Devices, PCs , Game Consoles, Network Storage Devices 2 Common C onnect Button Use this button to set up a P owerline network. 1 2[...]
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Page 11
11 D-Link DHP- W311A V User Manual Sec tion 1 - P roduct Over view 1 Po wer LED A solid light indicates a proper connec tion to the power supply. A blink ing light indicates it is in sleep mode (after 5 minutes of inactivity) or seek ing a P owerline connection. 2 P owerline LED A solid light indicates that a P ow erline connection is established. [...]
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Page 12
12 D-Link DHP- W311A V User Manual Sec tion 2 - Installation Har dwar e I nstallation P ower Plug the DHP-308A V into a wall outlet near your router . Plug the DHP- W310A V into a wall outlet where you want to ex tend your net w ork . The Pow er LED on both will turn on to indicate they ar e receiving pow er . This may take up t o 60 seconds. Conne[...]
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Page 13
13 D-Link DHP- W311A V User Manual Sec tion 2 - Installation W ireless Installation C onsider ations The DHP-W310A V lets you access your network using a wireless connection from anywhere within the operating range of your wireless network . Keep in mind that the number , thick ness and location of walls, c eilings, or other objects that the wirele[...]
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Page 14
14 D-Link DHP- W311A V User Manual Sec tion 2 - Installation P o w erline Installation C onsiderations Plan the location of y our P owerline devices: 1. Connect P owerline devices t o electr ical outlets that ar e not contr olled by a wall switch t o avoid ac cidentally turning o power t o the device. 2. Do not connect the Po werline devices to [...]
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Page 15
15 D-Link DHP- W311A V User Manual Sec tion 2 - Installation Please read all of the saf ety and operating instructions before using y our device: 1. Do not open the device or attempt t o repair or ser vice the devic e. 3. Ensure that the devic e is plugged into the wall in a v er tical position. 4. Use the device in a dry location, and avoid placin[...]
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Page 16
16 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration DHP - W310A V C ongura tion Setup If you wish to change the default settings or optimize the per f ormance of the DHP- W310A V , you may use the web-based conguration utility . T o acc ess the conguration utility , open a web browser such as Internet Explorer and enter either [...]
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Page 17
17 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Hybrid Link Setup Use the wizard’ s on-screen incstruc tions to c onveniently set up your network if you ha ve not yet . Y ou can also manually congure your network using Settings. Wi-F i settings are cov ered at “Wireless Settings ” on page 18 and Po werline settings are at ?[...]
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Page 18
18 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration W ireless Settings The Ser vice Set Identier (SSID) is the name of your wireless network . Create a name using up to 32 characters. T he SSID is case - sensitive . Enable Auto Channel. The auto channel selec tion setting can be selected to allow this device to choose the channel wit[...]
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Page 19
19 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration LAN Settings This section will allow you to change the local network settings of the DHP -W310A V and to congure the DHCP settings. Ent er the Device Name of this DHP -W310 A V . Y ou will use this name to connect to it through a web browser . The default name is listed on your Wi-F[...]
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Page 20
20 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Select Static IP to manually enter the IP address , subnet mask, and default gateway addresses . LAN Connection T ype: IP Addr ess: Subnet Mask: Default Gatewa y: DNS Ser v er: Save Settings: Select Static IP from the drop- down menu . Enter the IP address of the DHP-W310A V . The defa[...]
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Page 21
21 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration This section will show you how t o congure y our new D -Link P owerline A V using the web-based conguration utility . PL C Settings P ower Saving: Network Name: Public Network Name: Priva te Network Name: Scan: Member List: QoS Setting: MA C Address/ P or t Number: P ower sav e m[...]
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Page 22
22 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Use MAC (M edia Access Control) Filt ers to authorize wireless clients to access your network by their MAC addresses. When enabled, you can choose to block the devices listed , or only allow the devices listed . MA C A ddress F ilter MA C Filt ering Rules: Description: MA C Address: Cl[...]
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Page 23
23 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration A dvanc ed W ireless T ransmit P ower: WMM Enable: Short GI: IGMP Snooping: WLAN Partition: HT20/40 Coe xistence: Sets the transmit power of the ant ennas. WM M is a Qua li ty of Se rvic e (Q oS) sys te m f or yo ur wir eles s netwo rk. Ena bli ng this fe atu re will impr ove the quali[...]
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Page 24
24 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration User Limit This screen lets y ou set the maximum number of wireless clients that can c onnect at one time to your DHP- W310A V Enable User Limit: User Limit: Save Settings: Check the Enable User Limit box to enable limiting the number of devices that can connect to the DHP- W310A V . E[...]
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Page 25
25 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration A dmin This page will allow y ou to change the administrator passw ord, which is used t o access the conguration in ter face and change settings . Enter a new password for the admin user name. The administrator accoun t can change the conguration of the devic e. Enter the same pa[...]
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Page 26
26 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration S yst em Save Settings T o Local Hard Driv e: Load Settings F rom Local Hard Driv e: Restore to F ac tory Default Settings: Reboot the Device: Clear Language P ack: Use this option to save the current DHP- W310A V conguration settings to a le on the computer you are using. Click [...]
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Page 27
27 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration F irmw are Y ou can upgrade the rmware of the DHP- W310A V from this page. M ake sure the r m ware you would like to use is on the local hard drive of your computer . Click Bro wse ... to locat e the rmwar e le to be used for the update. Please check the D -Link suppor t si[...]
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Page 28
28 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration T ime The Time Congura tion option allows you t o congure, upda te, and maintain the c orrect time on the internal system clock. Fr om this section you can set the time zone that y ou are in. Daylight Saving can also be c ongured to automa tically adjust the time when needed. [...]
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Page 29
29 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration S yst em Check This page helps you t o diagnose connection problems. Ping T est: IPv6 Ping T est: Ping Result: A ping test sends a tiny bit of information to a w ebsite and anticipates a response. Ping ing an ex tr emely stable site such as your favorite search engine or news site can [...]
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Page 30
30 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Devic e Info This page display s the current information f or the DHP- W310A V . I t will display the LAN and wir eless LAN information. General: LAN: W ireless LAN: PL C: Displays the DHP-W310A V ’ s time and rmwar e version. Displays the MAC address and the private (local) IP se[...]
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Page 31
31 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration L ogs The DHP- W310A V keeps a running log of events and ac tivities occurring on the DHP-W310A V . If the AP is rebooted, the logs are automatically cleared. Y ou can save the log les prior to clearing them. Log Options: Save L og File: F irst Page: Last P age: Pr evious: Next: Cle[...]
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Page 32
32 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Statistics The DHP- W310A V keeps statistics on the trac that passes through it. Y ou can view the amount of packets that pass thr ough the LAN and wir eless por tions of the network. The trac c ounter will reset if the DHP -W310A V is rebooted.[...]
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Page 33
33 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration W ireless This section allows you t o view the wireless devices that ar e connected to your wireless DHP -W310A V . Number of W ireles Clients: SSID: MA C Address: Uptime: Mode: Rssi (%): Displays the number of devies that are connected to the DHP -W310A V via wireless. The wireless ne[...]
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Page 34
34 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration IPv6 This section will display all of your IPv6 Internet and network connection details.[...]
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Page 35
35 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Suppor t Click on a link in the Suppor t heading f or more information on each section of the rmwar e.[...]
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Page 36
36 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration W ir eless Securit y This section will show you the di erent lev els of security you can use to protect your data fr om intruders. T he DHP- W310A V oers the follo wing types of securit y: • WP A2 ( Wi-F i P rotected Ac cess 2) • WP A2-PSK (P re -Shar ed Key) • WP A ( Wi-F [...]
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Page 37
37 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration Wha t is WP A? WP A, or W i-Fi P rot ected Access , is a Wi-F i standard that was designed to impr ove the security featur es of WEP ( Wired Equiv alent Privacy). The 2 major impro vements ov er WEP: • Improved data encryption thr ough the T emporal Key I nt egrity P rotocol ( TKIP).[...]
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Page 38
38 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onguring WEP It is rec ommende d to enable encr ypt ion on your wireles s DHP -W31 0A V bef ore your wirele ss network adapte rs. Please establis h wire less connectivity befor e enabling encr yption. Y our wireless signal may degr ade when enabling encr yption due to the added ov[...]
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Page 39
39 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onguring WP A/WP A2 P ersonal It is rec ommende d to enable encr ypt ion on your wireles s DHP -W31 0A V bef ore your wirele ss network adapte rs. Please establis h wire less connectivity befor e enabling encr yption. Y our wireless signal may degr ade when enabling encr yption du[...]
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Page 40
40 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onnec ting to a W ireless Netw ork U sing W indow s ® 7 It is recommended to enable wireless secur ity ( WP A/WP A2) on your DHP-W310A V before conguring your wireless adapter . If you are joining an existing network, you will need to know the securit y key or passphr ase being u[...]
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Page 41
41 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration 3. H ighlight the wireless network (SSID) you would like to connec t to and click the Connect butt on. The Wi-F i Conguration Card will list your device’ s specic network, it will not be simply dlink . I f y ou get a good signal but cannot access the Internet, check your T CP/I[...]
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Page 42
42 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration 5. Enter the same security key or passphrase tha t is on your DHP -W310A V and click Connect . It may take 20-30 seconds to connect to the wireless net work. If the connection fails, please verify that the securit y settings are correct. The key or passphrase must be exactly the same a[...]
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Page 43
43 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onnec ting to a W ireless Netw ork U sing W indow s V ista ® Windo ws V ista® users may use the conv enient, built-in wir eless utility . F ollow these instructions: F ro m the Start menu , go to C ontr ol Pa nel , and then click on Netw ork and Sharing Center . The utilit y will d[...]
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Page 44
44 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration The utility will displa y the follo wing window to indicate a connectio n is being made. The final window indicates the establishment of a successful connection. The next two pages display the windows used to connec t to either a WEP or a WP A-PSK wireless network.[...]
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Page 45
45 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onguring W ir eless Securit y It is recommended to enable wireless securit y ( WP A/WP A2) on your wireless rout er or DHP- W310A V befor e conguring your wireless adapter . If you are joining an existing network, you will need to know the security key or passphrase being used.[...]
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Page 46
46 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration 3. Enter the same security key or passphrase that is on your router and click Connect . It ma y take 20-30 seconds to connect to the wireless network. I f the connection fails, please verify that the security settings ar e correct. The key or passphrase must be exactly the same as on t[...]
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Page 47
47 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onnec ting to a W ireless Netw ork U sing W indow s ® XP Windo ws XP users may use the built-in wir eless utility (Z ero C onguration Utility). The following instructions are for Ser vice P ack 2 users . If you are using another compan y ’ s utility or W indows 2000, please ref[...]
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Page 48
48 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration C onguring WP A-PSK It is recommended to enable encr yption on your wireless router or DHP-W310A V before conguring your wireless adapter . I f you ar e joining an existing network, you will need to know the passphrase being used. 1. Open the Window s ® XP W ireless Utility by r[...]
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Page 49
49 D-Link DHP- W311A V User Manual Sec tion 3 - C onguration 3. The W ireless Network Connection box will appear . Enter the WP A-PSK passphrase and click Connect . It ma y take 20-30 seconds to connect to the wireless network. I f the connection fails, please v erify that the WP A-PSK settings ar e correct. The WP A-PSK passphrase must be exact[...]
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Page 50
50 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting T roubleshooting Thi s chap ter pro vide s solu tions to prob lems that can occur during the instal lati on and oper ati on of the DHP -W3 10A V . Read the f ollo wing descri ption s if you ar e having pr oblems. ( The examples belo w are illustra ted in Windows® XP . If you have a d[...]
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Page 51
51 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting • Congur e your Internet settings: • Go to Star t > Settings > Control Panel . Double -click the I nt ernet Options Icon. Fr om the Securit y tab, click the button to restore the settings to their defaults. • Click the Connection tab and set the dial-up option to Never [...]
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Page 52
52 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting W ir eless Basics D-Link wireless products are based on industr y standards to provide easy-to -use and compatible high-speed wireless connectivity within your home, business or public acc ess wireless networks. Strictly adhering to the IEEE standard , the D-Link wireless family of pr[...]
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Page 53
53 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting Wha t is W ireless? Wir eless or Wi-F i technology is another way of connecting your computer to the net w ork without using wires. W i-F i uses radio frequenc y to connect wirelessly , so you have the fr eedom to connect computers an ywhere in your home or oce. D-Link is the world[...]
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Page 54
54 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting Who uses wireless? Wir eless technology has become so popular in rec ent years that almost ever yone is using it. Whether it ’ s for home , or oce D -Link has a wireless solution for it. Home • Gives everyone at home broadband ac cess • Sur f the web , check email, instant me[...]
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Page 55
55 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting Where is wir eless used? Wir eless technology is expanding every where not just at home or oce. People like the freedom of mobility and it ’ s becoming so popular that more and more public facilities now pro vide wireless ac cess to attract people. The wireless connection in publ[...]
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Page 56
56 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting Networking B asics After you install your new D -Link adapter , by default, the TCP/IP settings should be set to obtain an IP address from a DHCP ser ver (i.e. wireless router) aut omatically . T o verify your IP addr ess, please f ollow the steps below . Click on Start > Run . I n[...]
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Page 57
57 D-Link DHP- W311A V User Manual Sec tion 4 - T roubleshooting Sta tically Assign an IP addr ess If you are not using a DHCP capable gatew ay/DHP- W310A V , or you need to assign a static IP addr ess, please f ollow the steps below: Step 1 Windo ws V ista® - Click on Star t > Con trol P anel > Network and Internet > Network and Sharing [...]
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Page 58
58 D-Link DHP- W311A V User Manual Appendix A - T echnical Specications T echnical Specica tions (DHP - W310A V ) Standards • IEEE 802.11n • IEEE 802.11g • IEEE 802.3 • IEEE 802.3u • IEEE P1905.1 draft • IEEE 1901 Network Int er faces • One 10/100 Ethernet por t • W ireless N • P owerline A C Input • 100 - 240 V AC 50/60 H[...]
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Page 59
59 D-Link DHP- W311A V User Manual Appendix A - T echnical Specications LEDs • P ower • Ethernet • WLAN • P owerline Safety & Emissions • FC C • CE • RoHS • UL, CE L VD Dimensions • 90 x 65 x 50 mm (3.54 x 2.56 x 1.97 inches) W eight • United Kingdom: 185.7 g (.41 lbs) • United States: 174.5 g (.38 lbs) • Australia: 1[...]
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Page 60
60 D-Link DHP- W311A V User Manual Appendix A - T echnical Specications T echnical Specica tions (DHP -308A V ) Network P or ts • One Ethernet por t A C Input • 100-240V , 50/60Hz, 0.1A Standard • Compatible with IEEE1901 • Homeplug A V EMC • CE Class B / FC C Safety • CE L VD / UL Encr yption • 128-bit AES Operation T emperatur[...]