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D-Link DCM-202 manual

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Table of contents for the manual

  • Page 1

    Manual Building Networks for People USB/Ethernet D-Link DCM-202 Broadband Cable Modem[...]

  • Page 2

    2 Content s Package Contents ............................................................... 3 System Requirements for Configuration ............................. 4 Local Cable Net work Service ............................................... 5 Prepare Y our Workspace for the Inst allation ....................... 5 Introduction .....................[...]

  • Page 3

    3 Content s of Package: D-Link DCM-202 USB/Ethernet Broadband Cable Modem Manual, W arranty and Drivers on CD Printed Quick Installation Guide Package Content s If any of the above items are missing, please contact your reseller .       CAUTION! Y ou must use the 12VDC/1.0A power adapter that comes with the D-Link DCM-202 cable mo[...]

  • Page 4

    4 System Requirement s for Configuration: A cable-line splitter (not included), if you plan to have the cable modem and a television connected to the same wall cable outlet. An active two-way cable line. T o install the cable modem using the Ethernet port:  V erify that you have these items before beginning the inst allation: T o install the cab[...]

  • Page 5

    5 Before installing the modem: 1 Read this entire User ’ s Manual from front to back in sequence. 2 Find the Serial Number , RF and Ethernet address located on a sticker on the cable modem and write them here: Serial Number S/N: ____________________ RF and ETH MAC: ____________________ 3 Contact your local cable service operator for Internet/cabl[...]

  • Page 6

    6 Remove the backing paper and attach a foot to each of the corners on the cable modem; be sure to attach the feet on the surface that contains the model information stickers, as shown. 3 Do not restrict the airflow around the cable modem. 4 T o enhance the best performance and proper function of the cable modem, place it on a horizontal surface or[...]

  • Page 7

    7 Introduction Thank you for purchasing the D-Link “Broadband Cable Modem with USB & Ethernet” DCM-202, which is an MCNS DOCSIS™ 2.0 cable modem featuring the latest DOCSIS technology . The cable modem enables your network cable operator to provide you with broadband applications such as telecommunications, IP dedication for your small of[...]

  • Page 8

    8 Features Decide Which Inst allation Process to Use The cable modem enables you to connect to the Internet using either your computer ’s Ethernet or USB port. Be sure to follow the installation steps for the setup you want to use. Using the Ethernet setup enables you to use a hub to connect multiple computers to the cable modem. T o do this, you[...]

  • Page 9

    9 Inst alling the Cable Modem Using the Ethernet Port DCM-202[...]

  • Page 10

    10 Inst alling the Cable Modem Using the Ethernet Port CAUTION! Be sure to read this entire User’s Manual from front to back in sequence before installing the D-Link DCM-202 USB/Ethernet Broadband Cable Modem. This chapter describes how to install the cable modem using the Ethernet port. Using the Ethernet port enables you to use a single connect[...]

  • Page 11

    11 2 Look for an entry named TCP/IP . If you see TCP/IP listed next to your Ethernet hardware device, you can now go to the section “Connecting the Cable Modem”. However , if TCP/IP is not listed, you must complete the following steps. a Click Add. b Click Protocol and click Add. c Click Microsoft in the Manufacturers list and Click TCP/IP in t[...]

  • Page 12

    12 Configuring TCP/IP on the Windows NT 4.0 Operating Systems T o configure TCP/IP on your Windows NT 4.0 PC: 1 Right-click the Network Neighborhood icon and click Properties. 2 Click the Bindings tab 3 Select All Protocols from the Show bindings drop-down list. 4 Look for an entry named TCP/IP . If you see TCP/IP listed, double-click it to search [...]

  • Page 13

    13 10 Click OK . If you have made any changes, you are prompted to save the settings. 11 Click OK to save the settings and exit 12 Click OK and close the TCP/IP Control Panel (click File and scroll down to click Close) . T o configure TCP/IP on a Macintosh (continued): Connecting the Cable Modem Install the cable modem according to the following pr[...]

  • Page 14

    14 3 Power cycle the cable modem by unplugging the power adapter from its electrical outlet and then plugging it back into the outlet. Then try accessing the Internet. 4 Power cycle the computer Problem: “I cannot access my e-mail or Internet service.” (continued) a Power off the computer . b Unplug the computer from its electrical outlet or su[...]

  • Page 15

    15 T o release and renew the IP address for the Windows 2000 and Windows NT 4.0 operating system: 1 Click Start and select Programs , then Accessories . 2 Click Command Prompt . 3 At the command prompt (C:), type ipconfig/release . Windows releases the IP address. 4 At the command prompt type ipconfig/renew . Windows renews the IP address. 5 At th[...]

  • Page 16

    16 Inst alling the Cable Modem Using the USB Port DCM-202[...]

  • Page 17

    17 This chapter describes how to install the cable modem using the USB port. First you connect the hardware (cable modem and power adapter). Y ou then install the software drivers and verify that the modem is operating properly . The USB port does not support the Macintosh operating system. Using the USB port to connect to the Internet enables you [...]

  • Page 18

    18 Inst alling the Hardware (Cable Modem and Power Adapter) continued 6 Plug the cable modem’s power adapter into the cable modem’s power jack and into a grounded electrical outlet or surge protector that is plugged into a grounded electrical outlet. 7 Y ou must now install the software drivers provided on the Inst allation CD. Be sure to follo[...]

  • Page 19

    19 Inst alling the Sof tware Drivers (Windows 98 OS) continued 2 When prompted for the installation medium: a Select Search for the best driver for your device . (Recommended). b Check the Specify a location: check box . The location of the file is: D:Drivers where D represents your computer ’s CD-ROM drive. If necessary , replace D with the le[...]

  • Page 20

    20 5 Click Next . The computer automatically copies the necessary driver files from the CD and notifies you when it finishes copying the driver files. 6 Follow the installation prompts. 7 If prompted, insert the Windows 98 CD into the CD-ROM drive. 8 Click OK . If the Copying Files dialog box appears, make sure that you have inserted the Windows 98[...]

  • Page 21

    21 Inst alling the Sof tware Drivers (Windows 98 OS) continued 12 When the Windows has finished installing the new hardware device message appears, click Finish . 13 When prompted to restart the PC, remove the CD from the CD-ROM drive and click Ye s . Inst alling the Sof tware Drivers (Windows 2000 OS) This section explains how to install the cable[...]

  • Page 22

    22 Inst alling the Sof tware Drivers (Windows 2000 OS) (continued) 3 Check the Specify a location check box and click Next to search for the necessary driver files. 4 Insert the D-Link Inst allation and Documentation CD into the computer’s CD-ROM drive. 5 The location of the file is: D:Drivers If necessary , replace D with the letter of your co[...]

  • Page 23

    23 7 The Found New Hardware Wizard displays the search results. 8 Click Next to install the driver files for the cable modem. If the Digit al Signature Not Found screen appears, click Ye s to continue the driver installation. Inst alling the Sof tware Drivers (Windows 2000 OS) (continued) 9 The Found New Hardware Wizard completes the driver install[...]

  • Page 24

    24 Inst alling the Sof tware Drivers (Windows Me OS) This section explains how to install the cable modem using the USB port with the Windows Me operating system (OS): 1 Power on the computer . After the computer boots up: a Windows detects the cable modem. b The Found New Hardware screen appears. c The Add New Hardware Wizard screen appears. 2 Ins[...]

  • Page 25

    25 Inst alling the Sof tware Drivers (Windows Me OS) (continued) 5 When Windows locates the device driver , click Next . The computer copies the necessary driver files from the CD. 6 Click Finish after the computer has copied the necessary files. The System Settings Change dialog box appears. 7 Click Ye s to restart the computer . 8 V erify that th[...]

  • Page 26

    26 T roubleshooting the USB Inst allation The following troubleshooting procedures apply to the USB installation. Problem: “I cannot access my e-mail or Internet service.” 1 V erify that the Power , Cable, and S tatus, and USB LEDs are lit and not blinking. 2 V erify that the USB LED is green or blinking green. 3 Check all connections: a Make s[...]

  • Page 27

    27 T roubleshooting the USB Installation (continued) c After you remove the extra bindings, uninst all the cable modem, following the instructions in this user ’s manual. d Reboot the computer and re-install the cable modem, following the instructions in this user ’s manual. e Release and renew the computer ’s IP address. T o release and rene[...]

  • Page 28

    28 Problem: “When attempting to install the USB drivers with Windows 98 or Windows 98SE, I receive this error message: Device not installed at this time. Driver not found.” (continued) 8 Click Remove . 9 Click Refresh . The Add New Hardware Wizard screen appears, displaying the device name USB Composite Device . After you install the correct dr[...]

  • Page 29

    29 Cable Modem Front and Rear Panels This chapter describes the light emitting diodes (LEDs) on the front panel and the connectors on the rear panel of the cable modem. Front Panel LEDs The LEDs on the cable modem indicate: • The current performance of the cable modem. • The condition of the network connection between the cable modem and your c[...]

  • Page 30

    30 Power Green Cable modem is plugged in to an electrical outlet and is and receiving power . Cable Orange-Blinking The modem is searching for the DOWNSTREAM frequency . Orange Downstream frequency is locked. Searching for UPSTREAM frequency . Green Upstream frequency is locked. Status Green-Blinking Modem is registering with the cable company’s [...]

  • Page 31

    31 Back Panel Connectors Descriptions of the Back Panel Connectors ETH RJ-45 female port for connection of Ethernet cable. USB USB ‘B’-type port. Connects through USB cable to a computer ’s USB ‘A ’-type port. CA TV RF connector to attach the cable for broadband Internet access. Power Jack to connect the power adapter included in the prod[...]

  • Page 32

    32 Model Name DCM-202 Model Number DCM-202 Compliant Standard DOCSIS 1.0 DOCSIS 1.1 DOCSIS 2.0 Interface PC Interface  10/100BASE-T (half/full- duplex, auto-sensing) 1 port  USB Device (12Mbps, full speed mode) 1 port WAN Interface  F type female 75 Ω Receiver Demodulation: 64/256QAM Max S peed: 38Mbps (64QAM) / 43Mbps (256QAM) Frequency[...]

  • Page 33

    33 T echnical S pecifications ( continued ) Signal Level: +8dBmV to +58dBmV (QPSK)+8dBmV to +55dBmV (16QAM) TDMA: +8 to +54 dBmV (32QAM, 64QAM) +8 to +55 dBmV (8QAM, 16QAM) +8 to +58 dBmV (QPSK) S-CDMA:+8 to +53 dBmV (all modulations) (Output level of CM can automatically controlled by CMTS through power ranging function), S tep: 1dB Output Return [...]

  • Page 34

    34 Environment Operating temperature: 32°F (0°C) to 104°F (40°C) Operating humidity: 10% to 90% (Non condensing) S torage temperature: -4°F (-20°C) to 140°F (60°C) LED Power , Cable, S tatus, Ethernet USB Dimensions (without AC Adapter) 120mm(W) x 142mm(H) x 30mm(D); without S tand (Approximately) Weight 0.3kg(Approximately) T echnical S pe[...]

  • Page 35

    35 Cont acting T echnical Support Y ou can find the most recent software and user documentation on the D-Link website. D-Link provides free technical support for customers within the United S tates for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our web site, or by phone. D-Link T[...]

  • Page 36

    36 Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: D-Link or its authorized reseller or distributor and Products purchased and delivered within the fif ty states of the United S tates, the[...]

  • Page 37

    37 After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replac[...]

  • Page 38

    38 Governing Law : This Limited W arranty shall be governed by the laws of the S t ate of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limit ations and exclusions may not apply . This limited warranty provides specific lega[...]

  • Page 39

    39 Register your D-Link product online at http://support.dlink.com/register/ (10/07/04) Registration[...]