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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of D-Link DCS-5020L, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of D-Link DCS-5020L should contain:
- informations concerning technical data of D-Link DCS-5020L
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of D-Link DCS-5020L alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of D-Link DCS-5020L, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the D-Link service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of D-Link DCS-5020L.
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Table of contents for the manual
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Page 1
U ser Manual W ir eless N Day & Night P an/T ilt Cloud C amer a DCS-5020L V ersion 1.0 | 14/03/2013[...]
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Page 2
D-Link reser ves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes . Information in this document ma y become obsolete as our ser vices and websites dev elop and change. P lease refer t o the w ww .mydlink.com w ebsite for the most curr[...]
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3 D-Link DCS -5020L User Manual T able of C ontents Manual Overview............................................................... 2 Manual Revision ............................................................................ 2 T rademarks ..................................................................................... 2 Product Overview .....[...]
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4 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Over view P ack age C ont ents • DCS-5020L Wireless N Day & Night P an/Tilt Cloud Camera • CA T5 Ethernet Cable • P ower A dapter • Manual and Sof tware on CD • Quick Install Guide • Mounting Bracket and Screws If any of the above it ems are missing , please contact your reselle[...]
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Page 5
5 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Over view Introduction Cong ratul ations on your purch ase of the DCS-5020L Wi reless N Day & Night Pan/ Tilt Cloud Came ra. The DCS-5020L is a versatile and unique solution for y our home or small oce. Unlike a standard webcam, the DCS-5020L is a complete system with a built-in CPU and [...]
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6 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Over view Easy to Use and m ydlink-Enabled for Easy A ccess and Management The DCS-5020L is a standalone surveillance camera that requires no special hardwar e or software , and can operate independently , ev en without a PC. This camera is also my dlink-enabled, which means you can view and ma[...]
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7 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Over view Har dwar e O v er view F ront V iew Camera L ens Microphone IR LED Light Sensor P ower and Link LED WPS LED Manual F ocus Bezel[...]
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8 D-Link DCS -5020L User Manual Sec tion 1 - Pr oduc t Over view Rear V iew P ower C onnec tor Ethernet P or t Reset Button WPS Button[...]
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9 D-Link DCS -5020L User Manual Sec tion 2 - Installation There ar e three ways to set up y our camera: Zero C onguration Setup : If y ou hav e a mydlink-enabled router (D -Link cloud rout er), this is the easiest way to set up your camera. Ref er to “Zero Congur ation Setup ” on page 10. Camer a I nstallation W izard : If you do not have[...]
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10 D-Link DCS -5020L User Manual Sec tion 2 - Installation If you hav e a my dlink-enabled Cloud Router , you can take advantage of Zero Conguration S etup . Zero Conguration automatically congures your camera's settings for you, and adds the camera to your mydlink account automatically . This type of setup allows y ou to set up your [...]
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11 D-Link DCS -5020L User Manual Sec tion 2 - Installation A summar y and conrmation notication will appear with the automatically congured details. Make a note of the details and click Y es to add the camera to your ac count. Check Y our m ydlink A cc ount F rom an y computer with an Internet connection, open a w eb browser and login to y[...]
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12 D-Link DCS -5020L User Manual Sec tion 2 - Installation Zer o Congura tion will navigate to the myd link Live View tab for your camera where y ou will see a screen similar to the f ollowing . If you wish to c onnect your camera to y our router wirelessly , you can simply disconnect the Ethernet cable and move the camera to its intended locati[...]
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13 D-Link DCS -5020L User Manual Sec tion 2 - Installation C amera Setup W izard If you do not have a CD-ROM drive, or the CD is missing , please downlo ad the Setup Wi zard from http://www .my dlink.com/support Inser t the Installation CD -ROM into your computer ’ s optical drive to star t the autorun program. I f the Setup program does not auto[...]
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14 D-Link DCS -5020L User Manual Sec tion 2 - Installation Mac Users Inser t the Installation CD-ROM int o y our computer ’ s optical driv e. On the deskt op , open your CD drive and double - click on the SetupWizar d le. After about 20-30 seconds, the Setup Wizard will open, which will guide you step-by-step through the installation process f[...]
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15 D-Link DCS -5020L User Manual Sec tion 2 - Installation Manual Hardw are Installation If you wish to set up your camer a without using the Camera Setup Wizar d, please f ollow these steps. Note: In order to use the mydlink f eatures of this product, you will need to go through the Camera S etup Wizar d or Zero Congura tion Setup. Optional: Us[...]
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16 D-Link DCS -5020L User Manual Sec tion 2 - Installation W ir eless I nstallation C onsidera tions Y our D-Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network . How ever , the number , thick ness and location of walls, ceilings , or other objects t[...]
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17 D-Link DCS -5020L User Manual Sec tion 2 - Installation T o create a WPS connection: Step 1 Make sur e the camera is plugged in, then pr ess and hold the WPS button for ten seconds . The blue WPS status LED will star t blink ing. Step 2 Pr ess the WPS button on y our router within 60 seconds. The WPS button is usually on the fron t or side of yo[...]
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18 D-Link DCS -5020L User Manual Sec tion 2 - Installation m ydlink After reg istering your DCS-5020L camera with a mydl ink account in the Camera I nstallati on Wizar d, you will be able to remote ly access your camera from the ww w .mydlink.com website. After signing in to your my dlink account, you will see a screen similar to the f ollowing: F [...]
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19 D-Link DCS -5020L User Manual 19 Sec tion 3 - Congur ation C ongura tion U sing the W eb C ongura tion I nter fac e After completing the Camera I nstallation Wizard , your camera is ready to use. The camera ’ s built-in web conguration inter face is designed to allow you to easily access and congure your DCS-5020L. There are two[...]
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20 D-Link DCS -5020L User Manual 20 Sec tion 3 - Congur ation Liv e V ideo V ideo Compr ession F ormat: P an/Tilt Wheel: Go T o: P an Step: Tilt S tep: Language: Zoom: Audio: Night Mode: Click the H.264 or MJPEG radio button to choose which str eam to view . Click on the directional arrows on the pan/tilt wheel to manually control the pan and ti[...]
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21 D-Link DCS -5020L User Manual 21 Sec tion 3 - Congur ation Setup W izard Y ou may choose to congure your Internet c onnection by using the Int ernet Connection Set up W iz ard tha t incl ude s st ep-b y-st ep ins tr ucti ons . Otherwi se , yo u may manu al ly con gu re your connection using the Manual Internet C onnection S etup . Note [...]
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22 D-Link DCS -5020L User Manual 22 Sec tion 3 - Congur ation Internet C onnec tion Setup Wizar d This wizard will guide you through a step-by-step process to congure your new D -Link Camera and connect the camera to the Internet. Click Next to continue . Select what k ind of I nternet connection your camera should use: DHCP C onnection (Defa[...]
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23 D-Link DCS -5020L User Manual 23 Sec tion 3 - Congur ation Enter a name f or your camera. Click Ne xt to continue. Congur e the correct time to ensure that all events are trigger ed, captured, and scheduled at the right time. Click Ne x t to continue. This page displays y our congured settings. Click Apply to save and activate y our cha[...]
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24 D-Link DCS -5020L User Manual 24 Sec tion 3 - Congur ation Network Setup Select this connection if you hav e a DHCP ser ver running on your network and would like a dynamic IP address to be assigned to your camera automatically . Select this connec tion t ype if your I nternet Ser vice Pr ovider (ISP) or network administrator has provided you[...]
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25 D-Link DCS -5020L User Manual 25 Sec tion 3 - Congur ation W ireless Setup Chec k this box to allo w your came ra to conn ect to your netw ork wire lessl y . En te r the netw ork name (SSI D) of th e wir eles s netw ork you wan t to co nne c t to . Y ou can also click the Site Sur vey button below to choose an available network and ll in s[...]
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26 D-Link DCS -5020L User Manual 26 Sec tion 3 - Congur ation Ex tender Setup Check this box to enable Extender Mode. This shows the name of the Host wireless network that the camera is connected to and will extend. Select an option: • Same as Host W ireless Network Name : Y o u r ex t e n d e d ne t w o r k will use the same name and settings[...]
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27 D-Link DCS -5020L User Manual 27 Sec tion 3 - Congur ation Click to enable the DDNS function. Select your D ynamic DNS Ser ver from the pull down menu . Enter the host name of the DDNS server . Enter your username or e-mail used to connect to the DDNS. Enter your passw ord used to c onnect to the DDNS ser ver . This allows you to specify the [...]
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28 D-Link DCS -5020L User Manual 28 Sec tion 3 - Congur ation Image S etup If you hav e lights ickering in your camera video, tr y enabling antiicker . Other wise , you should leav e this disabled. Select this box to vertically ip the video. Horizontally ip the video . Note : If the camera is installed upside down, Flip Image and Mir[...]
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29 D-Link DCS -5020L User Manual 29 Sec tion 3 - Congur ation V ideo V ideo Prole: Encode T ype: Resolution: Bit Rate FPS: JPEG Quality : Default View Mode: Light F requency : This section allows you t o congure the video settings f or your camera. This section allows you t o change the Resolution , FPS , and Quality . Y our camer a has se[...]
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30 D-Link DCS -5020L User Manual 30 Sec tion 3 - Congur ation A udio This section allows you t o adjust the audio settings for your camer a. Note: Please wait a f ew seconds for the camer a to adjust the audio after making changes. Audio Settings: V olume Settings: Y ou may Enable or Disable the camera audio f eed. Select the desired volume perc[...]
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31 D-Link DCS -5020L User Manual 31 Sec tion 3 - Congur ation Motion Detec tion Motion det ection allows you to mark areas of y our camera ’ s video to monitor f or motion, which can be used to tr igger snapshots or recordings . Refer to “Mail” on page 33 and “FTP ” on page 35 for more details . Motion Detection: Time: Sensitivity : De[...]
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32 D-Link DCS -5020L User Manual 32 Sec tion 3 - Congur ation Sound Detec tion Sound detection allows you to detect when there is a loud sound in the ar ea, which can be used to trigger snapshots or rec ordings. Refer to “Mail” on page 33 and “FTP ” on page 35 for more details . Sound Detection: Time: Detection Lev el: Select whether you[...]
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33 D-Link DCS -5020L User Manual 33 Sec tion 3 - Congur ation Mail SMTP Server Addr ess: SMTP Server P or t: Sender e -mail Addr ess: Receiver e-mail Addr ess: User Name: P assword: This is the domain name or IP address of y our external e -mail ser v er . This allows you to set the por t for the SMTP Ser ver . The default value is 25, and shoul[...]
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34 D-Link DCS -5020L User Manual 34 Sec tion 3 - Congur ation Enable the e -mailing of images to an e -mail account: E-mail Interval: Enable the e -mailing of video clips to an e -mail accoun t: T est E-mail Ac count: Enabling this will allow snapshots to be e-mailed to you in dieren t ways: • Choosing A l ways will e -mail snapshots contin[...]
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35 D-Link DCS -5020L User Manual 35 Sec tion 3 - Congur ation FTP Host Name: P or t: User Name: P assword: P ath: P assive Mode: Enter the IP address of the FTP server that you will be c onnecting to. Enter the port of the FTP ser ver that you will be connecting to . Enter the user name of your FTP server accoun t. Enter the passwor d of your FT[...]
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36 D-Link DCS -5020L User Manual 36 Sec tion 3 - Congur ation F ile: Enable the uploading of video clip to an FTP ser ver: F ile Name Pr ex: V ideo Limit: T est FTP Ser ver: Select how you want uploading of snapshots to be handled: • Overwrite will replace the old snapshot with the new one. This means you will only have one snapshot that is[...]
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37 D-Link DCS -5020L User Manual 37 Sec tion 3 - Congur ation T ime and Date Time Z one: Synchr onize NTP Ser ver: Set the Date and Time Manually: Select the time zone for your r egion from the drop do wn menu. Enabling this will allow the camera to update its clock aut omatically from an NTP ser ver . Select the NTP ser v er closest to you, and[...]
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38 D-Link DCS -5020L User Manual 38 Sec tion 3 - Congur ation Day/Night Mode This section allows you t o congur e when Day and Night modes are used. Day mode uses the infrar ed cut lter t o pro vide a corrected c olor image for times where there is a vailable lighting. N ight mode mo ves the lt er out of the way to use all available lig[...]
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39 D-Link DCS -5020L User Manual 39 Sec tion 3 - Congur ation Camer a Con trol This section allows you t o congur e the pan and tilt opera tions of your camer a. Y ou can specify the lens location f or the Home button, and specify up to 24 pre-set lens locations, allowing you t o quickly view these pre - determined areas of the camera ’ s r[...]
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40 D-Link DCS -5020L User Manual 40 Sec tion 3 - Congur ation Maintenanc e A dmin This sec tion allows you to change the administrator ’ s password and congure the ser ver settings for your camera. Y ou can also manage the user account(s) that ar e allowed t o access to y our camera. Admin P assword: Camera Name: LED Con trol: User A ccess [...]
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41 D-Link DCS -5020L User Manual 41 Sec tion 3 - Congur ation S yst em This section allows you t o save and r estore your c onguration, restor e the fac tor y settings, and/or restart the camera. Save T o Local Hard Drive: Load F rom Local Hard Drive: Restore T o F ac tory Default: Reboot The Device: Click the Save C onfiguration button to sa[...]
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42 D-Link DCS -5020L User Manual 42 Sec tion 3 - Congur ation F irm war e Upgr ade Y our cur rent rmware version and date will be displayed on your screen. Y ou may go to the D -Link Suppor t Page to check for the latest rmware versions av ailable. T o upg rade the rm ware on your DCS-5020L, download the lat est rm ware from the D -L[...]
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43 D-Link DCS -5020L User Manual 43 Sec tion 3 - Congur ation Sta tus Devic e Info This section displays all the detailed inf ormation about your device and network settings.[...]
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44 D-Link DCS -5020L User Manual 44 Sec tion 3 - Congur ation A c tive U ser This page lists all the active users ’ information including the User Name , IP address, and the time that camera acc ess began.[...]
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45 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting T roubleshooting 1. What is Remote Ac cess? How do I enable it? Remote Access allows you to access your camera from any PC connected to the I nternet through a web browser . This lets y ou view y our camera feed and manage y our camera ’ s settings when you ’ re awa y from home. T o[...]
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46 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 4. Why don ’t the LEDs light up? The power supply might be faulty . Conrm that you are using the provided DC 12V power supply for this network camera. V erify that the po wer supply is correctly connected. The WPS LED will only turn on if there is a WPS connection present, the came[...]
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47 D-Link DCS -5020L User Manual Sec tion 4 - T roubleshooting 8. The images are poor quality , how can I improv e the image quality? Make sure that your computer ’ s display proper ties are set to at least 6-bit color . Using 16 or 256 colors on y our computer will pr oduce dithering ar tifacts in the image, mak ing the image look as if it is of[...]
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48 D-Link DCS -5020L User Manual Appendix A - T echnical Specications T echnical Specications SY STEM REQUIREMENT S • Microsoft Window s® 8/7/Vista/XP , or Mac with OS X 10.6 or higher • PC with 1.3 GHz or above and at least 128 MB RAM • Internet Explorer 7, F iref ox 12, S afari 4, or Chrome 20 or higher version with Jav a installed a[...]
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49 D-Link DCS -5020L User Manual Appendix A - T echnical Specications LENS • F ocal length: 2.2 mm, F2.0 SENSOR • VGA 1/5 inch CMOS sensor IR L E D • 8 meter illumination distance with 10 LEDs and light sensor MINIMUM ILL UMINA TION • Color: 1 lux @ F2.0 (Day) • B/W: 0 lux @ F2.0 (Night) VIEWING ANGLE • Horizontal: 66.2° • V er ti[...]