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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of D-Link DPH-140S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of D-Link DPH-140S one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of D-Link DPH-140S. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of D-Link DPH-140S should contain:
- informations concerning technical data of D-Link DPH-140S
- name of the manufacturer and a year of construction of the D-Link DPH-140S item
- rules of operation, control and maintenance of the D-Link DPH-140S item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of D-Link DPH-140S alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of D-Link DPH-140S, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the D-Link service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of D-Link DPH-140S.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
DPH-140S SIP Phone Quick User Guide Version 1.0[...]
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Page 2
TABLE OF CONTENTS 1.0 INTRODUCTION............................................................................................................. 1 2.0 PACKAGE CONTENT .................................................................................................... 1 3.0 LIST OF FIGURES .............................................................[...]
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Page 3
7.13 P HONE S ETTINGS – P HONE S ETTING .............................................................................. 23 7.14 P HONE S ETTING – T IMER ............................................................................................... 24 7.15 C ALL T RACING L OG ......................................................................[...]
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Page 4
1 1.0 INTRODUCTION Voice over IP (also known as In ternet Phone) is a technology that allows anyone to make a telephone call over the Internet. Th is is a quick user guide for the DPH-140S SIP Phone. It is intended to help you configure the telephone and have it ready to run within a few minutes. Please follow the user guide carefully as troubl esh[...]
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Page 5
2 3.0 LIST OF FIGURES Diagram for D-Link IP Phone (Model: DPH-140S) M5 M4 M2 M3 M1 M10 M9 M7 M8 M6 M u t e / F u n c . T r a n s f e r R e d i a l H o l d (17) Redial/Call History (18) Hold (16) Transfer (15) Mute/Func. (6) Local MultiLine (7) Numeric Keypad (1) 2 x 16 Characters LCD Display (4) Control Pad (5) 3-Way Conference (14) Voice Message ([...]
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Page 6
3 4.0 SUMMAR Y OF KEY FUNCTIONS Keys Functions (1) LCD Display Displays menu, time, cl ock, nam e, phone number, call status (2) Menu Access the phone menu (3) OK Confirm setting change, exit menu, dial, save changes (4) Control Pad Backspace, scroll up or down, select enable or disable (5) 3-Way Conference Enable 3-way conference (6) Local Multili[...]
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Page 7
4 5.0 CONNECTING THE IP PHONE Connect the IP Phone as shown below. Wide Area Network / Internet Cable/xDSL Modem Power Adapter Router/HUB Ethernet Cable[...]
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Page 8
5 6.0 IP PHONE SETUP 6.1 Menu Summary Enable Disable Disable Enable Press the MENU key Display Name: kevin ADSL DIALUP: ENABLE/DISABLE ADSL DIALUP: ENABLE ADSL DIALUP: DISABLE ADSL ID: mike_2004 ADSL Password: ******** DHCP: ENABLE/DISABLE IP Address: AUTO IP Address: 061.063.083.079 Subnet Mask: AUTO Router IP: AUTO Subnet Mask: 255.255.254.000 Ro[...]
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Page 9
6 Do Not Disturb: ENABLE/DISABLE CF Unconditional: ENABLE/DISABLE CF User Busy: ENABLE/DISABLE CF No Answer: ENABLE/DISABLE Anonymous Call: ENABLE/DISABLE Anony Call Rej: ENABLE/DISABLE Ring Tone: Ringing1/2/3/4 MAC Address: 00D0E90137DB Version: V: 1.0 Press the MENU key UPDATE CHANGES? <OK> OR <CANCEL> Ringing1/2/3/4 - select ringing1[...]
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Page 10
7 NOTE 1 : If you made any modifications, you m ay quit setup at any time by pressing + save and exit or + to quit without saving. The p hone will automatically exit the menu screen if there are no inputs from the user. NOTE 2: Use left and right arrow on the directi on pad to select ENABLE or DISABLE. NOTE 3: Left arrow key can be used as Backspac[...]
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Page 11
8 3 DISABLE ADSL Dialup 6.4 DHCP (Dynamic Host Configuration Protocol) DHCP allows the network administrator to distri bute IP addresses when a computer is plugged into a different place in the network. If your I SP provides static IP ad dress, you must disable DHCP and enter the IP address provided. ENABLE DHCP 1 2 • Press • Enter ADSL passwor[...]
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Page 12
9 3 4 DISABLE DHCP 1 2 • Press • Subnet mask automatically acquired Subnet Mask: 255.255.254. 0 • Press • Use or to set DHCP to DISABLE • Press • Enter the IP address • Press • Router IP automatically acquired Router IP: 61. 63. 83.254 DHCP: DISABLE IP Address: 061.063.083.019[...]
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Page 13
10 3 4 6.5 DNS Server IP The domain name system (DNS) is the way that Internet dom ain names are located and translated into Internet Protocol addresses. There is probably a DNS server within clos e geographic proximity to your ISP that maps th e dom ain names in your Internet requests or forwards them to other servers in the Intern et. 6.6 SNTP Se[...]
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Page 14
11 6.7 Do Not Disturb This setting allows the user to reject all incoming phone calls. 6.8 CF (call forward) Unconditional Enable CF Unconditional to forward all the inco m ing calls to another number. Otherwise set to disable. You will need to use a web-browser to in put the forwarded phone number . Refer to section 7.0 for more information on cal[...]
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Page 15
12 6.1 1 Anonymous Call Enables the caller (user) to hide the nam e and phone number from the receiver. 6.12 Anony Call Rej (Anonymous Call Rejection) Reject any anonymous incoming calls. 6.13 Ringing T ype Select the ring tone. There ar e four ring tones in total. NOTE: At this point, you may save the settings a nd exit. The next two s ections exp[...]
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Page 16
13 6.14 MAC Address This menu displays the MAC address. User cannot modify MAC address. 6.15 V ersion Version menu displays the firmware versi on. You cannot modify the version number. 6.16 Language Selection The VoIP Phone (model no. DPH-140S) supports two languages: Japanese and English. 6.17 T ime Format You may select the 12hr or 24hr time form[...]
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Page 17
14 6.18 V olume Adjustment 6.18.1 Ringer Volume While the handset is in place, • Press to increase the ringer volume and to decrease the ringer volume 6.18.2 Speaker Volume While the handset is in place, • Press • Press to increase the speaker volu me and to decrease the speaker volume 6.18.3 Handset Volume • Pick up the handset and press t[...]
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Page 18
15 7.0 USING THE CONFIGURA TION MENU The configuration menu can be accessed using a we b browser. Some advanced functions such as CF Unconditional, CF User Busy and CF No An swer must be setup from the web browser. 7.1 Accessing Configuration Menu • Open the web browser (ie. Internet Explorer, Netscape…) • Type in the IP Address of the phone [...]
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Page 19
16 User Name Configuration menu login name. Password Configuration menu login password. NTP Server IP Network Time Protocol (NTP) is a protocol used to help match your system clock with an accurate tim e source (eg atomic clock, server). It is good practice to have all your networked computers synchr onized with one server. Time Zone Select your ti[...]
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Page 20
17 7.4 Management Setting – Firmwar e update FTP server, login ID, login passw ord and firmware filename ar e preset when you purchase the phone. These are required to download and update the firmware. FTP Server FTP Server address. Login ID Login ID provided by your supplier. Login Password Login password provided by you supplier. Firmware Filen[...]
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Page 21
18 7.6 Network Setting – PPPoE Choose PPPoE if your ISP uses PPPoE. Most DSL users use PPPoE. PPPoE ID PPPoE ID/username provided by your ISP. PPPoE Password PPPoE password. DNS Server DNS address provided by your ISP. 7.7 Network Setting – S tatic IP Choose Static IP network setti ng if all Wide Area Network IP is provided to you by your ISP. [...]
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Page 22
19 NOTE: RESTART the system for new settings to take effect after you modify the IP address. 7.8 SIP Setting – SIP Phone Setting, Regi strar Server and Outbound Proxy Server Session Initiation Protocol (SIP) is the most popular Voice over IP standard. It enables two or more people to make phone calls, share m ultimedia and m ake multimedia confer[...]
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Page 23
20 7.9 SIP Setting – Others This section is for ne twork administrators. Session Timer The time interval in which the phone periodically refresh SIP sessions by sending repeat ed INVITE requests. These INVITE requests allow the us er agent or proxies to determine the status of the SIP session. Media Port Real-time Transport Protocol port number. [...]
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Page 24
21 7.10 SIP Account Setting You may have up to 4 accounts. i.e., the IP phone can receive up to four different phone numbers. Default Account When you dial a number, the default account is used to dial. User Name of default account is displayed on the receiver’s IP phone. Account Active Enable or disable this account. Display Name Display name on[...]
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Page 25
22 unregistered with SIP server. 7.1 1 S tun Setting – S tun Server Setting, UPnP Setting Setup STUN and UPnP if VLAN (sec 7.12) is set to ENABLE. STUN Simple Traversal of User Datagram Protocol Through Network Address Translators is a protocol that allows applications to determ ine the types of NATs and firewalls are in between them and the inte[...]
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Page 26
23 from the most used codec to the least used codec. RTP Packet Length Real-Time Transfer Protoc ol (RTP) packet length. VAD VAD detects voice activity and adjusts the signal to a target power level. It ensu res that background noise or echo does not get amplified to the target power level. DTMF Method Select the tone method for IP phone. Voice TOS[...]
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Page 27
24 Do Not Disturb Reject all incoming calls. Call Waiting Enable or disable call waiting. Anonymous Call If DISABLE is selec ted, full URI and name are sent to the receiver’s phone when the user makes a phone call. The URI and name of the caller ar e displayed on the receiver’s phone. When Full URI is selected, only user name is displayed on th[...]
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Page 28
25 Inter Digit The time interval that the IP phone waits to detect the end of DTMF digits. No more di gits are accepted after this period and the phone begins to dial. Originating Not Accept The time interval that the cal ler’s phone waits to estab lish a call. If the receiver fails to answer the phone during this time interval, the caller’s ph[...]
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Page 29
26 7.16 Phone Book Phonebook menu allows the user to add, modify a nd delete phone num bers. To add, type in the name and number then click NEW to add. To m odi fy/delete, select the name from the list and click modify/delete. Name Name that you would like to add. Number Phone number that corresponds to the name. 7.17 Speed Dial Speed dial numbers [...]
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Page 30
27 Number 0x Speed dial phone number. 0x is the speed dial number. 7.18 Line Key Settings Line Key Settings allows the user to customize lin e keys as a line or one touch dial. Refer to section 8.11 for one touch dial info. Key Type Select local multiline key (M2~M10) as line or one touch dial function. Telephone Number Enter the phone number when [...]
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Page 31
28 7.19 Restart System Click Restart to update all the modifications.[...]
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Page 32
29 8.0 OPERA TING THE PHONE 8.1 Dialing 8.1.1 IP Address 1. Lift handset or press SPEAKER button 2. Dial IP address. For example: dialing 192.168.0.1 3. Press OK or wait until the timer expires to dial. 8.1.2 SIP Number Note: You have to register with SIP server to use SIP number. 1. Lift handset or press SPEAKER button 2. Dial SIP number. For exam[...]
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Page 33
30 8.2 Speed Dialing 1. Lift handset or press SPEAKER button 2. Dial Speed Dial number. For example: dialing speed dial number 08 8.3 Answering a Phone Call Note: The CANCEL key may be used to reject a call. When phone rings: 1. Lift handset or press SPEAKER button to begin conversation. 8.4 Switching to Another Line While having a conversation: 1.[...]
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Page 34
31 8.6 Call T ransfer While having a conversation: 1. Press Transfer T r a n s f e r to put the person on the other line on hold. 2. Dial the IP address or the extensi on number where you like the call to be transferred. 3. Press Transfer T r a n s f e r to transfer the call. 8.7 Redial Note: To return to idle mode, press CANCEL key 8.7.1 Last Dial[...]
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Page 35
32 5. Pickup the handset or press OK 8.8 On Hold While having a conversation: 1. Press HOLD H o l d (Press HOLD again to resume conversation) 8.9 Call Forwarding Please refer to IP Phone Setup and Web Br owser Configuration section to setup call forwarding. 8.10 Call W aiting (Internal/External) While having a conversation: 1. Press the flashing lo[...]