D-Link DVC-1100 manual

Manual Building Networks for People W ireless Broadband V ideoPhone (Patent Pending) v1.03 i2eye TM DVC-1 100[...]

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Introduction ...................................................................................................... 3 Package Contents ........................................................................................... 4 System Requirements ...................................................................................... 4 Features &am[...]

Introduction Imagine having high-quality , low-cost videoconferencing from a standalone, easy to use communication appliance that supports your existing wireless network. The D-Link i2eye TM DVC-1 100 Wireless Broadband VideoPhone accomplishes this. D-Link i2eye introduces the world of videoconferencing over the Internet, to bring you and your fami[...]

4 Package Content s System Requirement s  D-Link i2eye TM DVC-1 100 Wireless Broadband VideoPhone  Power Adapter  Instruction Manual  Quick Installation Guide  Remote Control with Batteries  S tandard Composite RCA Audio / V ideo Cable  Cat 5 RJ-45 Ethernet Cable  Wireless Antenna Note: Using a power supply with a different [...]

5  S tandalone operation - No computer needed  Supports enhanced 802.1 1b wireless networks up to 22 Mbps  Uses broadband cable/DSL or network connections for high-quality video  H.323 Internet videoconferencing standard compliant  Uses the D-Link Directory Service for ease of use dialing  Easy to use  Easy Setup Wizard  Pic[...]

6 LEDs LED st ands for L ight- E mitting D iode. The i2eye TM DVC-1 100 has the following LEDs for monitoring its operation. Status Power Call Monitor Link Status Activity WLAN A green light indicates the DVC-1 100 is ON LED Power Status This LED turns on briefly at power up. It is then off during normal operation Call Monitor S teady red light ind[...]

7 Getting S t arted By using the remote control included with the DVC-1 100, you can answer an incoming call, start a call by dialing the other videophone’s number or select a number to call from the S peed Dial list. Information for the Setup Wizard is entered by using the remote control. The remote is used to enter numbers, letters, special cha[...]

8 Remote Control Layout ENTER key Adjust Contrast When entering alphanumeric information, the left arrow key performs a backspace , deleting the character to the left of the on-screen cursor . Use the arrow keys along with the Enter , Cancel and number keys to enter information when required. The * ( asterisk --sometimes called a “star” key) is[...]

9 When you are finished entering text and numbers, move the cursor to highlight OK on the screen and press ENTER ; or alternatively you can press the CANCEL key on the remote to remove the keyboard from the screen, leaving what you typed on the screen. The keyboard allows entering any of the following: • Numbers 0 through 9 • Upper case Letters[...]

10 Personal Information Screen Using the Setup Wizard The following descriptions of the Setup Wizard screens will help you understand the purpose and procedures for providing the required information. The first screen that displays on the initial startup is the Welcome Screen. This screen explains what information is needed to complete the setup an[...]

11 Wireless Site Survey Screen T o use your DVC-1 100 wirelessly , it is necessary to find an available wireless network. The Wireless Site Survey screen makes this simple. Upon starting, the DVC-1 100 performed a “site survey” looking for wireless network devices the DVC-1 100 can connect to. These discovered wireless devices are displayed by [...]

12 Wireless Settings Screen The Wireless Settings screen shows the SSID of the selected wireless device the DVC-1 100 will attach to and allows setting the DVC-1 100 for WEP encryp- tion. The DVC-1 100 has WEP encryption disabled by default. Encryption will make your wire- less network more secure, but may slow down the network due to the increased[...]

13 Disabled : No WEP encryption (Default) 64-bit 128-bit 256-bit Key ID Press the down arrow on the remote to select the Key ID . Y ou can enter up to four encryption keys that is used to encrypt data p assed wirelessly over the network. Only one of the keys are used for encryption. Y ou can enter a key for use, enter up to three other keys for lat[...]

14 A 256-bit encryption key must be exactly 58 characters in length. The box for entering a key will scroll to allow entering numbers that do not fit in the box. (Example: 12345678901234567890123456789012345678901234567890FF AAABBE is a valid string of 58 characters for 256-bit encryption.) Only one key needs to be entered. Press the down arrow aft[...]

15 Network Address Screen The Network Address screen asks for information that is needed to connect a DVC-1 100 call over the Internet. Most home users with a cable or DSL modem can leave the checkbox checked to obtain an IP address automatically . If you know you cannot be as- signed an IP Address automati- cally through a DHCP server Using the Se[...]

16 Network Speed Screen The Network Speed screen asks you to select the type of broadband Internet connection you use. Each choice has de- fault send and receive speeds defined for you. If you need to change these settings after completing the Setup Wizard , this can be done by selecting the Settings > Network > Speed screen. Press Next to co[...]

17 System Rest art A message appears asking to restart the DVC-1 100 to complete the setup. Press the Ye s button to accom- plish a restart. Congratulations! Y ou are now ready to make and receive i2eye VideoPhone calls. Although optional, it is recommended that you connect a standard telephone to the DVC-1 100 VideoPhone. Using the Setup Wizard (c[...]

18 Using the DVC-1 100 Main Window Self-View Window Main Settings Buttons Banner Window Status Message Area Status Icons Privacy Status Icons After the DVC-1 100 VideoPhone is setup by using the Setup Wizard, you will see the above Main Screen each time you turn on the VideoPhone. There is a larger Main Window that displays the self-view until a ca[...]

19 Using the DVC-1 100 (continued) The Public IP S tatus Icon, appears at startup when the DVC-1 100 attempts to connect to the Internet and determine the Public IP address of your Internet connection. If this operation is unsuccessful and the icon shows as: the DVC-1 100 cannot be used over the Internet. It can be used on an internal network as an[...]

20 Just like a regular phone call, picking up the telephone handset will answer the DVC-1 100 VideoPhone. Y ou may also use the remote control to answer by press- ing the ENTER key when the “ Answer ” button on the screen is highlighted in a dialog box. Answering an Incoming VideoPhone call If the telephone att ached to your DVC-1 100 is a cord[...]

21 Using the DVC-1 100 (continued) If the other p arty has activated their video privacy , you will not see them; but you will be able to hear them. If they have activated audio privacy , you can see them; but not hear them. If you have activated your video privacy , the other party will not see you and if you activated audio privacy , the other pa[...]

22 Using the DVC-1 100 (continued) Speakerphone Mode The DVC-1 100 has a Speakerphone Mode if the call needs to be shared with more than one person, or when it is desirable to talk without using the telephone handset. In S peakerphone Mode, the speaker on the television and either the built-in microphone in the DVC-1 100 or an external microphone a[...]

23 Using the DVC-1 100 (continued) Using an External Microphone for Speakerphone Calls T o enhance the audio in a group videoconference, an external microphone can be plugged into the external microphone connector on the back of the DVC-1 100 . When an external microphone is used, the built-in microphone on the front of the DVC-1 100 is disabled. E[...]

24 Using the DVC-1 100 (continued) The DVC-1 100 can connect with other DVC-1 100 V ideoPhones throughout the world. During the setup of the DVC-1 100, you entered a Country code into the Personal Information screen, along with an Area code and a Phone number . T o make calling a VideoPhone similar to using a regular telephone, you enter VideoPhone[...]

25 Using the DVC-1 100 (continued) Example: The V ideoPhone you are calling has an Area code of 949 and a phone number of 555-1212, you would leave the default Country code box, enter 949 into the Area code box and then enter Phone number 5551212 . From a telephone handset you would dial 19495551212 to complete this call. Calling a VideoPhone with [...]

26 Entering IP Addresses Calling a VideoPhone or H.323 Device with an IP Address If you are unable to Dial another DVC-1 100 by using its Phone number , you can complete a call by entering the IP Address of the VideoPhone you want to call. This will require obtaining the IP Address for the device you want to call. T o complete a call to another Vid[...]

27 Using the Configuration Menu After st arting the DVC-1 100 VideoPhone, the Main Screen is displayed. The self-view image should be displaying in the larger window . The following buttons reside on the main screen: Main Screen Dial View Settings Privacy Set up a speed dial list and choose from several methods of placing a call to other VideoPhone[...]

28 The Dial screen contains the Speed Dial List as well as buttons to manage the S peed Dial List and make manual VideoPhone calls Using the Configuration Menu (continued) Main Screen > Dial Speed Dial List Manual Dial This list contains up to 50 S peed Dial entries. Click the Add button to add to this list. A name is dialed by highlighting the [...]

29 T o add a S peed Dial entry , enter a name and a number (or an IP address) using the remote’s number pad or the on-screen keyboard. Removes a selected entry from the Speed Dial List. Allows the modification of either the name or number (or IP address) of a selected S peed Dial entry . Closes the Dial screen, saving the current entries in the S[...]

30 The View screen allows the user to modify what the Main Screen may look like. Using the Configuration Menu (continued) Main Screen > View This is the standard view showing both the larger main view window and the smaller self-view window . The main video window is seen in this view . When no call is in progress, the self-view will display . O[...]

31 Using the Configuration Menu (continued) Main Screen > Settings The Settings screen contains six buttons that allow the DVC-1 100 to be customized in different ways. Each of these settings are detailed starting on the next page. General Network Up date Video Controls settings that adjust the way you view , listen and use the DVC-1 100 VideoPh[...]

32 Main Screen > Settings >General Always answer incoming calls T urn on video privacy when answering calls Play sound with user input Automatically adjust video contrast Selecting this checkbox allows the DVC-1 100 to automatically accept any incoming call. Y ou will hear two short beeps if a call is received with auto-answer enabled. If thi[...]

33 Main Screen >Settings > Personal Information Using the Configuration Menu (continued) Name Area Code & Phone # Enter your name here. When a call is placed from your VideoPhone, the name you enter will be displayed as a Caller ID on the remote end of the call. Unless the VideoPhone you call has auto-answer turned on, the party you wish [...]

34 Main Screen > Settings > Network Using the Configuration Menu (continued) Controls how the DVC-1 100 obtains an IP address. Allows you to enter a primary and secondary DNS address. This screen controls how a public IP address is obtained. If the Public IP button is “grayed out”, it means that your DVC-1 100 is in the process of search-[...]

35 Main Screen > Settings > Network > Address Using the Configuration Menu (continued) The DVC-1 100 VideoPhone will attempt to obtain the IP Address from the DHCP server . When this is checked (the default), the other settings on this screen are automatically grayed. These are all Internet settings that need to be provided by your router [...]

36 Main Screen > Settings > Network > DNS Using the Configuration Menu (continued) The Domain Name System (DNS) translates Internet domain names (for example www.dlink.com which is easy for people to use and remember) to IP addresses, which are what computers use to find each other on the Internet. Enter the Primary Internet DNS (Domain Na[...]

37 Main Screen > Settings > Network > Public IP Address Using the Configuration Menu (continued) This screen allows you to view or edit the VideoPhone’s public IP address. (Optional) Select this checkbox if you want to use your VideoPhone ONL Y within a private network (LAN). If you select Use Private IP address , the VideoPhone will not[...]

38 Using the Configuration Menu (continued) Main Screen > Settings > Network > Network Speed The Network Speed screen offers you the option of selecting the speed that is the best match for your current network or connection. Change the settings by selecting the send or receive Change button and select the value desired by moving the selec[...]

39 Main Screen > Settings > Network > PING Using the Configuration Menu (continued) PING is a network or Internet utility , used to test a network or Internet connec- tion. If you are having problems establishing a connection to another VideoPhone af ter the setup of the DVC-1 100, you can use the PING function to test if your Internet con[...]

40 Main Screen > Settings > Network > Wireless Site Survey Using the Configuration Menu (continued) Scan The checkbox is checked by default, allowing the DVC-1 100 to be used wirelessly . If an Ethernet net- work cable is used to connect to a network instead, uncheck this checkbox and press Close to return to the Network Settings screen. P[...]

41 Main Screen > Settings > Network > Wireless Site Survey > Wireless Settings Using the Configuration Menu (continued) The Wireless Settings screen controls the following wireless connection and encryption settings on the DVC-1 100: SSID The name of the selected wireless device from the Wire- less Site Survey screen. This name can be e[...]

42 Selects which of the four keys, listed to the right on the screen, is the active encryption key . Y ou can enter up to four encryption keys that are used to encrypt data passed wirelessly over the network. Only one of the keys are used for encryption. Y ou can enter a key for use, enter up to three other keys for later use and easily change from[...]

43 Using the Configuration Menu (continued) Main Screen > Settings > Up date The Update screen has several functions: Click the box to automatically check for updates of the DVC-1 100 VideoPhone. It is recommended this checkbox is checked to allow updates to be found. Check for an update right now . Displays the current version information. S[...]

44 Using the Configuration Menu (continued) Main Screen > Settings > Video Y ou can fine tune the video display from the Video Settings screen. Control over the following settings is available: • Color Saturation • Image Brightness • Image Contrast • Video AGC Gain T o adjust any of the four video controls: 1. Use the up/down remote c[...]

45 Using the Configuration Menu (continued) Main Screen > Settings > Mic V ol Y ou can adjust the volume of the built-in microphone from the V olume Adjustment screen. This adjustment will control how the party on the other end of the VideoPhone connection hears you. T o adjust the volume, press the right arrow on the remote control to increa[...]

46 Using the Configuration Menu (continued) Main Screen > Privacy Audio Privacy Video Privacy Do Not Disturb Audio Privacy prevents the audio on your side from being sent to the remote caller . No one on the other end of the VideoPhone call will be able to hear you if this setting is checked, although they can see you. Video Privacy keeps your v[...]

47 Using the DVC-1 100 with D-Link Routers T o complete the configuration that allows the DVC-1 100 to work with your D-Link router , the D-Link DI-614+ router is shown above. In the DI-614+ configuration utility , go to the Advanced>V irtual Server screen and check the DVC-1000 box from the list on the page. No other configuration is needed, wi[...]

48 The firewall security features built into most routers and gateways may prevent users from accessing the video and audio of their DVC-1 100. A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1 100 are often blocked from access over the Internet by the firewall features of the router . Y ou may be abl[...]

49 Using the DVC-1 100 with Routers, Gate- ways or Broadband Modems (continued) A total of 7 ports must be opened for the DVC-1 100 to work with most routers or firewalls. T o open these ports, please do the following: A . Click Enabled B . Give the Virtual Server a Name (such as i2eye) C . Under Private IP , enter the IP Address obtained from the [...]

50 Using the DVC-1 100 with Routers, Gateways or Broadband Modems (continued) Y ou have now completed the entering of one port to be opened. Y ou will need to open six more ports. Repeat steps A through G five more times for each one of the following five ports: 15329 , 15330 , 15331 , 15332 and 15333 . The last port will be opened slightly differe[...]

51 From the following sections, choose the heading that best applies to your equipment or networking configuration. Network With Multiple Public IP Addresses A Public IP Address is visible on the Internet. (Most commonly found in business environments.) Recommended Procedure: If there is an available public IP address, simply enter the IP address, [...]

52 Broadband Modem, Multiple PCs and a Hub Commonly found in small offices, home offices, or homes with more than one PC where multiple public IP addresses are available. In order to install the DVC-1 100 VideoPhone as another device behind a hub assign an available public IP address to the VideoPhone. Refer to the Broadband Modem Only section, bel[...]

53 T roubleshooting 1. Cannot make a call using a phone number . Check that you did not misdial the number . Remember to dial a country code and area code for all calls when using a telephone handset to make video calls. The VideoPhone is not connected to the Internet. The VideoPhone is not registered with the Directory Service. It may take the V i[...]

54 T roubleshooting (continued) 5. Picking up the phone displays a window with speed dial list or brings up a message about no entries in the speed dial list. VideoPhone is not registered with the Directory Service. Sometimes it takes the V ideoPhone up to ten minutes to register . V erify all network settings, including DNS. 6. T elephone doesn’[...]

55 T roubleshooting (continued) 9 . No video in a call. Video cables are not plugged in correctly . Ensure that your video cables are correctly plugged into the TV . Make sure that the TV is set for video input. Consult your TV manual for reference. Incorrect network speeds. See #23 Incorrect Network Speeds Section in this T roubleshooting Guide. V[...]

56 1 1. No audio in call. Audio cables are not plugged in correctly . Ensure that your audio cables are correctly plugged into the TV . Make sure that the TV is set for video input. Check the volume level on the TV . Consult your TV manual for reference. T elephone is not setup properly . Plug the telephone into the back of the VideoPhone. If the t[...]

57 13. Audio has an echo. Far side television is too loud. The far side television volume needs to be turned down. 14. Excessive delay during a conversation. Incorrect network speed settings (too fast). Decrease the send/ receive speeds from the Settings>Network>Speed screen and attempt the call again. T roubleshooting (continued) 17. Error d[...]

58 19. VideoPhone cannot obt ain IP Address automatically Not properly connected to a DHCP server . Check connection to LAN, by verifying a link light on the back of the VideoPhone. Make sure that the router is setup for DHCP . Consult either your router ’s user manual for reference or your network administrator . IP Address is not accessible to [...]

59 22. VideoPhone is not connected to the Internet. Ethernet cable is not properly plugged into the VideoPhone. Ensure that the RJ-45 cable is properly plugged into the back of the VideoPhone. A steady green light on the Ethernet port indicates a valid link has been made. Invalid DNS entries. The VideoPhone requires at least one valid DNS entry . C[...]

60 24. VideoPhone does not boot up. Video is not being displayed on television. Ensure that the video and audio cables are plugged in correctly to both the VideoPhone and television. The television should be set for video input. Consult your television user manual for support. The VideoPhone doesn’t have power or is not turned on. Ensure that the[...]

61 T roubleshooting (continued) 4. Make sure that the antenna is positioned for best reception by using the software signal strength tools included with your product. 5. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc. 6. If you are using 2.4GHz cordless phon[...]

62 Frequently Asked Questions What is D-Link´s i2eye? i2eye (TM) is a breakthrough communications video appliance that provides IP videoconferencing and connects to any standard television. Simple to install and use, the small unit sits on top of the television and contains a video camera that can stream up to 30 frames per second over the Interne[...]

63 Frequently Asked Question (continued) Can I use the DVC-1 100 with a non-D-Link directory service? No. The DVC-1 100 is designed to automatically connect to the D-Link Directory Service. This is a free service and is available to anyone with a DVC-1 100. The Directory Service allows for calling another DVC-1 100 VideoPhone by using a phone numbe[...]

64 Frequently Asked Question (continued) What devices can I connect to with the DVC-1 100? With the DVC-1 100 you can connect to any hardware or software that is H.323 compatible. If you are not sure if your hardware or software is H.323 compatible, please cont act the manufacturer/developer . If you are using a PC with a Windows operating system, [...]

65 Glossary of T erms 802.1 1b: A wireless networking standard that supports data encryption and up to 1 1Mbp s bandwidth. Authentication: The process of verifying a user on a network is who they say they are and preventing unauthorized users from network access. Bandwid th: A measure of the rate at which data can be sent and received through the n[...]

66 Far side: The remote connection of the videoconference. Y our connection is the Local Connection. Firewall: A security mechanism placed between networks, which restricts cert ain types of data to devices behind the firewall. H.323: S tandard defining videoconferencing over the Internet. Home Gateway: A term commonly interchanged with router . Al[...]

67 LAN (Local Area Network): A network that is designed to span small distances. These are most commonly used in small buildings, businesses and homes with multiple PCs. See W AN. NA T (Network Address T ranslation): A technology that allows multiple network devices to share the same IP Address. NA T devices forward all incoming and outgoing inform[...]

68 Glossary of T erms (continued) SLIC (Subscriber-Line Interface Circuit): Provides a phone’s analog dial tone, busy tone, dual-tone multiple-frequency (DTMF) generation and decoding, caller ID and ring-signaling functions. The SLIC allows the DVC-1 100 to work with a standard telephone without connecting to the phone system. SSID: Service Set I[...]

69 Internal Processor ARM-9 ASIC Communications Processor St andards Compliant ITU H.323 (IP communications) Video: H.263 Audio: G .71 1, G .723 Dat a Rates/Frame Rates 96 Kbps—512 Kbps Up to 30fps Video Up to 30fps CIF (352 x 288 pixels), QCIF (176 x 144) Picture-In-Picture (PIP) Automatic contrast control DVC-1 100 Robust Video Audio T elephone[...]

70 LED Indicators Power S tatus Video monitor WLAN activity Network link and transmit Dialing Capabilities S peed dial list allows up to 50 entries Manual dialing with telephone handset using Directory Service Manual dialing with direct IP entry Remote Sof tware Update Software update, automatic or manual Network S tandard:IEEE 802.3 IP-based netwo[...]

71 List of Country Codes Code Country 93 Afghanistan 35 5 Albania 21 3 Algeria 684 American Samoa 3 76 Andorra 24 4 Angola 809 Anguilla 26 8 Antigua 54 Argentina 374 Armenia 29 7 Aruba 247 Ascension Island 61 Australia 43 Austria 99 4 Azerbaijan 242 Bahamas 973 Bahrain 880 Bangladesh 24 6 Barbados 37 5 Belarus 32 Belgium 501 Belize 229 Benin 809 Be[...]

72 Code Country 670 Saipan 378 San Marino 239 Sao T ome and Principe 966 Saudi Arabia 221 Senegal 381 Serbia and Montenegro 24 8 Seychelles 232 Sierra Leone 65 Singapore 421 Slovakia 386 Slovenia 677 Solomon Islands 252 Somalia 27 South Africa 82 South Korea 34 Sp ain 94 Sri Lanka 290 S t. Helena 869 S t. Kitts/Nevis 249 Sudan 597 Suriname 2 68 Swa[...]

73 Cont acting T echnical Support Technical Support Y ou can find the most recent software and user document ation on the i2eye website. D-Link provides free technical support for customers within the United S tates and Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link T echnical Support [...]

74 Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: • D-Link or its authorized reseller or distributor and • Products purchased and delivered within the fif ty states of the United S ta[...]

75 • The original product owner must obtain a Return Material Authorization (“RMA”) number from the Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product) before the warranty service is provided. • After an RMA number is issued, the [...]

76 (02/28/2003) Copyright Statement: No part of this publication or documentation accompanying this Product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the United S tates Copyright Act[...]