D-Link DVG-2032S manual

1 DVG-2032S VOIP Gateway User Manual V ersion 1.0[...]

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Content s 1. Introduction .................................................................................................... 1 Product Ov erview ............................................................................................................... ........................... 1 Product F eatures ...........................................[...]

2 3. Coding Principle .......................................................................................... 46 Instruction .................................................................................................................... ................................ 46 Dialed Number Processing Flow .......................................[...]

1 1. Introduction Product Overview The stand -alone V oIP Gateway carries both voice and facsimil e over the IP network. It support s SIP industry st andard call control protocol to be comp atible with free registration service s or V oIP service providers’ system s. It works in two different modes: UA (User Agent) or Server . As a standard u ser[...]

2 Product Features ● SIP (RFC 3 261) compliant ● Optional server enables small bu sinesses to build up private V oIP network (SIP model) ● QoS support guarantees voice bandwi dth in a busy network ● Supports IP T OS (T ype Of Service) ● T .30 (G III) / Real T ime T .38 / Secured T .38 Fax Relay ● Feasible for Fixed IP address o r dynami[...]

3 Hardware Description Front Panel  Power Indicator: Green light indicates a norm al power supply .  Run Indicator: Blinking green li ght indica tes normal operation.  Alarm Indicator: When the system st arts up, the red light will blink. It also indicates the gateway’s abnorm al operation.  P1 – P32 stands for Port 1 – Port 32: C[...]

2. Installation and Applications Network Interface The network interface is divided into 3 basic mode s as described below:  Gateway can be assigned with a Public IP Address  Gateway can be built under the existing NAT Gateway Assigned with a Public IP Address The gateway will have a Public IP add ress for Internet connection regardl ess of w[...]

5 Gateway in a NA T network The gateway uses a virtual IP address and the IP sharing function of other sy stems to connect to the Internet. LAN IP address of IP sharing Please avoid IP address 192.168. 0.1 -192.168.8.254 (You may need to change the settings of IP sharing or ch ange SIP series Gateway LAN Port IP address) Gateway IP Settings Set as [...]

T elephone Interface Description Example for DVG-2032S: DVG-2032S connecting directly to phone sets After connecting telephone sets to P1-P 32, us ers can make direct calls, (P1-P32 are FXS interfaces). Each set acts as an indepe ndent extension line. Integrating the DVG-2032S with PBX P1-P32 is FXS interfaces, and some of them can be connected to [...]

7 3. Setting the Gateway through IVR VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has in sufficient bandwidth or frequent packet loss, the telecommunication quality will[...]

Instructions  FXS Port: Connected to telephones. To enter IVR mode, enter “ * * password #” after hearing the dial tone. When you hear a seco nd dial tone, the system is in IVR mode, enter the function code. (Pleas e refer to the Advanced Settings on page 35 for these codes) Example: The factory default code is blank. Enter “**#” . You a[...]

9 IVR Functions T able: Function Code Description Example 1 1 1/101 W AN Port IP address Set/Query 1 12/102 W AN Port Subnet Mask Set/Query 1 13/103 W AN Port Default Gateway Set/Query Use in conjunction with function code 11 4 , select 1 for a S tatic IP function. 1 14/104 Current Network IP Access Set/Query (1: S tatic IP , 2.DHCP , 3.PPPoE) 1 15[...]

Function Code Description Example 215/205 Set/Query Gateway T eleph one Number (Representati ve Number) 216/206 Set/Query the extension number of Line 1. 217/207 109 Restoring factory default IP address configuration A static IP addre ss for W AN Port IP ： 192.168.1.2 Mask ： 255.255.255.0 Gateway ： 192.168.1.254 409 Restoring factory default [...]

1 1 IP Configuration Settings—Setting IP Configuration of W AN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (Option 1 under114 ), IP address (111 ), Subnet Mask (112 ), and Default Gateway (113 ). Please co ntact your local Internet Service Provider (ISP) if you have any questions. Function Command Select a[...]

PPPoE Account Settings  After entering IVR mode, dial 121 .  After hearing “Enter value”, enter the account number, followed by ”#”. Example: If the account is “84943122 @ hinet.net”, please enter 0 8 0 4 0 9 0 4 0 3 0 1 0 2 0 2 7 1 4 8 4 9 5 4 4 5 6 0 72 54 45 60 #. Please note that it is necessary to enter t wo di gits for each [...]

1 3 PPPoE Character Conversion Table Number Input Key Upper Case Letter Input Key Lower Case Letter Input Key Symbol Input Key 0 00 A 11 a 41 @ 71 1 01 B 12 b 42 • 72 2 02 C 13 c 43 ! 73 3 03 D 14 d 44 " 74 4 04 E 15 e 45 $ 75 5 05 F 16 f 46 % 76 6 06 G 17 g 47 & 77 7 07 H 18 h 48 ' 78 8 08 I 19 i 49 ( 79 9 09 J 20 j 50 ) 80 K 21 k [...]

1. Setting a Gateway with WEB Browser The gateway allows users to make settings usi ng a we b browser. After opening a browser, enter Gateway’s IP address as the website a ddress in order to enter the Web configuration screen as shown in the following diagram. You can also enter ”101” from the han dset to inquire a bout the current WAN Port I[...]

1 5  Listen Port UDP: It is not necessary to chang e the protocol of the communicati on port used by the gateway.  RTP Starting Port UDP: The initial value of port number for transmi tting voice data among Gateway(s). Each line requires 2 ports (RTP/RTCP). It is not necessary to change these. For example: If the starting port is 9000, then Li[...]

and Line 2 is using 9002 a nd 9003, and so forth. IP Configuration (Setting WAN Port) There are four methods of obtaining a WAN port IP address: 1. Static IP 2. DHCP, means a Dynamic IP (Cabl e Modem) 3. PPPoE (Dialup ADSL) 4. PPTP. Using the DHCP and PPPoE for obtaining an IP address may vary. If not familiar with the network connection, please co[...]

1 7 Select “PPTP” and enter the IP Address, Subnet mask, PPTP Server, PPTP ID and Password. Then click the “Accept” button at the bottom. BigPond (for Australia use only) Click “BigPond Cable” Enter User Name and Password. Login Server is optional. Then click the “Accept” button at the bottom. (DNS) Settings Domain Name Server (DNS)[...]

Some Internet Service Providers (ISP) assigns the bandwi dth via the MAC (Media Access Control) Address. You can click the " Clone" button to copy t he MAC address of the Ethernet Card installed in the computer used to configur e the device. It is only necessary to fill in the field if required by your ISP. The “Your MAC Address” will[...]

1 9 Network Settings (LAN) LAN interface mode ※  Router: The system serves as a router with NAT.  Bridge: The system serves as a b ridge between WAN port and LAN port without NAT. (LAN default gateway will still be acce ssible for configuration). LAN IP/Subnet mask Gateway LAN Port IP address and the subnet mask value.  Port of Web Acces[...]

QoS Settings WAN QoS  QoS (Quality of Service): Sets an external bandwidth to ensure sound quality during transmission (When this function is enabled, t he voice packet has the highe st priority to ensure telecommunication quality while l ess bandwidth is assigned for data transmissi on). Some models of the gateway without this f unction can adj[...]

2 1 NA T/DDNS NAT Traversal If a Gateway is set up under an IP sharing setting, y ou can select either th e NAT or STUN protocol.  NAT Public IP: The IP address used by the gat eway sho uld be a virtual address. Further more, users must set the Virtual Server Mappi ng in the NAT Server (A virtual server i s defined as a Service Port, and all req[...]

DDNS These settings are only necessary wh en the gateway is set up under a NAT that uses a dyna mic IP address and do not suppor t DDNS.[...]

2 3 Choose a DDNS Server: The current system allows u sers to choose either DynDNS 、 TZO 、 3322.org 、 PeanutHull or a private server. Please apply for a user account before choosing a servi ce provider.  Server address: Sets up the IP address or URL (Uniform Resource Locator) of the DDNS Server.  Hostname: The URL of the system (or NAT)[...]

 Enable: Enable a line; if some lines are not used, disable them (Pause Function) to avoid unnecessary waiting when an incoming call is diverting to this line. Hotline Functions  FXS port: When the user picks up the phone, the gateway automatically dials your assig ned hotline number. When in hotline mode, other lines cannot be used.  Hot [...]

2 5  Hunting/Ring: It is able to set FXS group hunting using simultane ous ring or sequential ring.  Sequential Ring Time: To set the ring time of each port , when sequential ring is chosen. SIP  All Call through OutBound Proxy ： An outbound proxy server handles SIP call signaling as a standard SIP proxy server would. Furt hermore, it re[...]

 SIP Message Resend Timer Base: SIP packet will resend if respo nse didn't arrive in the base time set in this column. It will send again at "base time" * 2, and se nd again at "base time" *2 *2. The max of resend time is 4 sec. Resend will stop/resta rt when total resend 20sec has reached.  Max. Response Time for Inv[...]

2 7  Enable Support of SIP Proxy Server / Soft Sw itch: Enable the functions to inter-work with Proxy Server / Soft Switch. When SIP Proxy 1 and 2 are enabled, the system will register to SIP Proxy 2 after all lines are fail ed to register to SIP Proxy 1. SIP Proxy 2 is a backup system.  Proxy Server IP/Domain: Enter the Proxy Se rver IP addr[...]

 Initial Unregister: After rebooting, it is unr egistered first and then do the gen eral registry proces s.  Enable Message W aiting Indication: Th e system will play a tone to remind users that there are messages in SIP Server .  Proxy-Require: Some SIP Sever need SIP UA to add this header to it's sip message. FXS Representative numb[...]

2 9 Calling Features  Do Not Disturb: It will only be able to call out when it is enabled.  Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number” automatically. If it forwards to FXO, it only make FXO hook off, not make FXO dial out.  Busy Forward: Forward the incoming call to “Forwarding Number” wh[...]

Calling Feature Instructions:  Call Hold: Ongoing call will be put on hold af ter FLASH button pressed on the phone set. The gateway will play a repeating music to the remote end.  Call T ransfer: Ongoin g call will be put on hold after FLASH button p ressed on local phone set (gateway plays a repeating musi c to the remote end). Meanwhile, l[...]

3 1 Advanced Options  There are two levels to enter We b. Administrator is able to change all settings. W eb UI only changes som e settings. NOTE: Enter ne w Login ID and password for t w o levels.  Web UI auto log out: When logging in a web page, if a user does n ot act within the effective time range, the user will be disconnected from the [...]

 Enable Out-of-Band DTMF : To send DTMF keys (0~9, *, #,) follow the RFC2 833 rules or via SIP Info.  Enable Hook Flash Event: The gateway will deliver the flash signal to remote party via RFC2833 or SIP Info.  Payload Type ： Payload type of RFC2833.  Uses Second CPT for VoIP Call: This function is usually applied when the user sel ec[...]

3 3 the sound quality and occupied bandwid ths are also different. It is recommended to use the default provided (G.723.1) because it occupies less band width and will provide better sound quality.  Jitter Buffer: Adjusts the jitter to receive a packe t. If the jitter range is too wide, it will delay voice transmission.  Silence Suppression: [...]

 Drop Silent Call Timeout: Set the time to hang up the phone.[...]

3 5 Digit Map There are 50 sets of leadin g digit entries to choose voice routing interface – Auto select, PSTN or V oIP .  Default Call Route: The d efault call route can be Auto, V oIP and Deny . Auto (V oIP first): The call route is V oIP first, and the next is Deny . V oIP: The call route is V oIP only . Deny: The ca ll will be deny if the[...]

Method 1- Single mapping: Fill a short code into the “S peed Dial Code” column, and enter the desired phone number into the “Number T o Dial” column. For example, pick up the handset and dial 55 ＃ and the system will dial 32568791. Method 2- Multi mapping; Fill the prefix code into the ” S peed Dial Cod e” column and the format to tra[...]

3 7 CDR Settings The user can set up a CDR Server to record call details for every phone call. The present CDR provides the call detail recordi ng in a text file and if needed. it can be imported to prepare for an analysis report.  Send record to CDR Server: Enables the call detail recording function.  CDR Server IP: Enter the IP address of t[...]

System Information This page shows that the st atus of VoIP Gateway. There are Port Status, Server Registratio n Status, WAN Port Information, LAN Port Information and Hard ware.  Port Status: It includes if each port regi ster s to Proxy successfully, the lasted dialed nu mber, how many calls each po rt had si nce the system is start, etc.  [...]

3 9 RTP Packet Summary Displays the information of the last finished call. It contains peer IP, peer po rt, packets sent, packet received and packet lost. Press the button of Refresh to get the latest RTP Packet Summary. STUN Inquiry Use STUN Inquiry to know what NAT type of the router. Ping T est Use “ping” to identify if the remote peer is re[...]

SNMP  Enable SNMP Agent: Enable SNMP if ticked.  Get/Set/Trap Community: Enter Comm unity name to Read, Write and Trap.  Trap Host: Enter the IP of Trap Host. NTP This is the time setting. After the gateway is on t he Internet, it will set its watch with Time Server.  Time Zone: Set the Time Zone where the gatew ay resides.  Time Ser[...]

4 1 Provision Settings Fill in the parameters needed of Provision Server from your provider. System Operations (Save Settings) Some settings are effective by Restart . Remember t o save all settings by Save Settings before to restart.  Save Settings: Save settings after completing. The new settings will take effect after the system is restarted.[...]

Sof tware Upgrade Gateway provides software upgrade function for a remote end. Your provider gives all parameters.  Upgrade Server: Choose the se rver type of your provider .  Software Upgrade Server IP : Enter the software server IP address.  Software Upgrade Server Port: Enter the port that se rver uses. TFTP is 69, and FTP is 21.  Us[...]

4 3 2. IP Sharing Functions All Gateway series have a built-in IP sharing functi on. The settings and instructions at a PC end are described below: Current Intranet only supports static IP mode, and the settings at the PC end ar e as follow: Available IP address Range : 192.168.8.1 – 192.16 8.8.253 (default ad dress of Gateway is 192.168.8.254) S[...]

The IP settings on PC are as follows (using Windows 2000 for example) Open Start->Settings-> Control Panel Open Network and Dial-u p Conne ction Open Local Area Connection Click Properties Select TCP/IP , and then click Properties .[...]

4 5 Select “ Use the following IP Address ” and enter IP address, Subnet Mask, an d Default Gateway. Please note that an IP address in the same dom ain cannot be reu sed. Then, enter the DNS server IP address (varies in different networks. consult your ISP’s service for information). Click the “ OK” button and after completing the setting[...]

3. Coding Principle Instruction  After a phone number is entered, dial # to call out immediately or, wait until the “Inter DTMF Timeout” expires (defined i n “Advan ced Options”, default=4 seconds).  If the phone number fits the setting of Dig it Map, the gateway dials out the phone number through the assigned interf ace automatically[...]

4 7 St a r t Enter a phone number (D#) Is (D#) d efined in S pee d Dial table? Does this g ateway has a n FXO p ort? End Dial out as defined in the first match case through the gatew ay Dial the number defined in S peedDial table Dial (D#) through the first available FXO port to PSTN No Ye s No No No No No Ye s Ye s Ye s Ye s Ye s Is (D#) defined i[...]