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Datamax O'Neil Nova4 DT manual

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Table of contents for the manual

  • Page 1

    User Manual MP Nova Direct Thermal Thermal Transfer MP Nova4 DT MP Nova4 TT MP Nova6 DT MP Nova6 TT MP Nova8 DT[...]

  • Page 2

    Table of Contents User Manual 1. Introduction 2. Safety 3. Product Presentation 4. Product Overview 4.1 In the Box 4.2 Printer Parts MP Nova4, 6 & 8 DT 4. 3 Opening and Closin g the Cover of MP Nova4, 6 & 8 DT 4.4 Printer Parts MP Nova4 & 6 TT 4.5 Opening and Closing the Cover of MP Nova4 & 6 TT 5. Getting Started 5.1 Overview 5.2 O[...]

  • Page 3

    1. Introduction Conditions © Copyright Datamax Corporation 2006 The MP Nova printers with their unique technology have been developed to offer a range of different applications. Thank you for choosing a Datamax printer for your business needs. The high quality, user-friendliness and simple maintenance procedures of the MP Nova direct thermal (DT) [...]

  • Page 4

    2. Safety Safety & Certification Safety Requirements Datamax disclaims all responsibility regarding the CE directive if the printer is used, altered or installed in any way other than described in this manual. This symbol is used to indicate circumstances that may be dangerous to the user or that cause damage to the equipment. Please Note the F[...]

  • Page 5

    2. Safety Safety & Certification • The printer should be connected to the power supply indicated on the voltage plate. If you are unsure of the type of power supply available, please contact Datamax service personnel. • The printer is equipped with a plug suitable for earthed sockets. This is a safety measure. If the plug does not fit the p[...]

  • Page 6

    2. Safety Safety & Certification Machine Sign Certification a nd Approvals[...]

  • Page 7

    2. Safety Safety & Certification The MP Nova printers are certified in accordance with the requirements for CE marking. CE = European Commission The MP Nova printers are UL-approved. UL = Underwriter Laboratories USA CE Standards & Directives MP Nova printers are subject to the following standards: In accordance with European directives app[...]

  • Page 8

    3. Product Presentation The MP Nova Series Datamax achieves diversity with its thermal printers, the MP series. Powerful and intelligent with a multitude of functionality you would not expect from one of the smallest printers on the market. They are built on a platform with advanced software, offering wide possibilities from simple local solutions [...]

  • Page 9

    4. Product Overview 4.1 In the Box MP Nova4 DT & MP Nova6 DT The following items should be included in the box when you receive your new MP Nova4 DT or MP Nova 6 DT printer: 1. 1 x MP Nova4 DT or MP Nova6 DT 2. 1 x Cleaning cloth 3. 1 x Communication cable (Serial RS 232) 4. 1 x Power cable 5. 1 x Media roll 6. 1 x Getting Started CD[...]

  • Page 10

    4. Product Overview 4.1 In the Box MP Nova4 TT & MP Nova6 TT The following items should be included in the box when you receive your new MP Nova4 TT or MP Nova 6 TT printer: 1. 1 x MP Nova4 TT or MP Nova6 TT 2. 1 x Cleaning cloth 3. 1 x Communication cable (Serial RS 232) 4. 1 x Power cable 5. 1 x Media roll 6. 1 x Getting Started CD 7. 1 x Ink[...]

  • Page 11

    4. Product Overview 4.1 In the Box MP Nova8 DT The following items should be included in the box when you receive your new MP Nova8 DT printer: 1. 1 x MP Nova8 DT 2. 1 x Cleaning cloth 3. 1 x Communication cable (Serial RS 232) 4. 1 x Power cable 5. 1 x Fan-folded media 6. 1 x Getting Started CD 7. 1 x Allen key (2 mm) mounted underneath the fan-fo[...]

  • Page 12

    4. Product Overview 4.2 MP Nova4, 6 & 8 DT – Printer Parts 1. Print button 2. Status lamp (LED) 3. Cover 4. Media roll 5. Roll steering 6. Roll guide lock 7. Media track 8. Handle 9. Communication ports 10. Unroll shaft 11. Power connection 12. Power switch 13. Fan-fold steering (MPNova8) 14. Allen Key (2 mm), mounted underneath the fan-fold [...]

  • Page 13

    4. Product Overview 4.2 MP Nova4, 6 & 8 DT – Printer Parts 15. Print head 16. Print roll 17. Media Positioning Sensor (MPS) 18. Paper guide 19. Outer plate holder[...]

  • Page 14

    4. Product Overview 4.3 Opening and Closing the Cover Open MP Nova4, 6 & 8 DT 1. Pull handle. 2. Open cover.[...]

  • Page 15

    4. Product Overview 4.3 Opening and Closing the Cover Close MP Nova4, 6 & 8 DT 1. Close cover. 2. Fold handle. (Print head will be engaged.) Note: Make sure the handle is folded all the way down.[...]

  • Page 16

    4. Product Overview 4.4 MP Nova4 & 6 TT – Printer Parts 1. Print button 2. Status lamp (LED) 3. Front cover 4. Rear cover 5. Media roll 6. Roll guide lock 7. Roll steering 8. Media track 9. Handle 10. Ink ribbon guide 11. Rewind spool 12. Unwind spool[...]

  • Page 17

    4. Product Overview 4.4 MP Nova4 & 6 TT – Printer Parts 13. Communication ports 14. Unroll shaft 15. Power connection 16. Power switch[...]

  • Page 18

    4. Product Overview 4.5 Opening and Closing the Cover Open MP Nova4 & 6 TT 1. Open cover. The inner cover slides automatically up together with the cover.[...]

  • Page 19

    4. Product Overview 4.5 Opening and Closing the Cover Close MP Nova4 & 6 TT 1. Close cover. The inner cover slides automatically down together with the cover.[...]

  • Page 20

    5. Getting Started 5.1 Overview MP Nova4, 6 & 8 DT MP Nova4 & 6 TT 1. Insert media, MPNova4 & 6 DT, see chapter 5.3.1 1. Insert media. See MP Nova4 & 6 DT (no 1) in the left column. 2. Insert ink ribbon, see chapter 5.5. Insert media, MPNova8 DT, see chapter 5.3.2 2. Connecting, see chapter 5.6. 3. Connecting, see chapter 5.6. 3. Ru[...]

  • Page 21

    5. Getting Started 5.2 Overview Peel-Off MP Nova4 & 6 DT Peel-Off MP Nova4 & 6 TT Peel-Off 1. Insert peel-off media, see chapter 5.4 1. Insert peel-off media. See MP Nova4 & 6 DT Peel-off (no 1) in the left column. 2. Insert ink ribbon, see chapter 5.5. 2. Connecting, see chapter 5.6. 3. Connecting, see chapter 5.6. 3. Run a test print,[...]

  • Page 22

    5. Getting Started 5.3.1 Inserting Media MP Nova4 & 6 Note: The pictures shown describe an MP Nova4 DT . The process works just the same for MP Nova6 DT and MP Nova4 & 6 TT . 1. Undo the roll guide lock. 2. Remove the roll guide from the media shaft. 3. Pull handle to lift the print head from the roller. 4. Position a new media roll onto th[...]

  • Page 23

    5. Getting Started 5.3.1 Inserting Media MP Nova4 & 6 7. Lock the roll guide lock (turn the handle clockwise). The roll steering shall guide the roll, but shall not be tight. ! Note: If the roll guide lock cannot be properly tightened ( Note: not too tight), lift the lock upwards, rotate it back half a turn, lower it and retighten. 8. Fold the [...]

  • Page 24

    5. Getting Started 5.3.2 Inserting Media MP Nova8 DT Adjusting the Fan-Fold Steering Note: It is only necessary to adjust the fan-fold steering when changing media type. 1. An Allen key (2 mm) is mounted underneath the fan- fold steering. 2. Loosen the Allen screw to unlock the fan-fold steering. 3. Position the fan-fold steering to fit the width o[...]

  • Page 25

    5. Getting Started 5.3.2 Inserting Media MP Nova8 DT Inserting Media 1. Pull handle to lift the print head from the roller. 2. Insert the media through the fan-fold steering and through the printer. Note: Make sure the fan-fold steering suits the width of the media. To adjust the steering se previous page. Make sure the media is placed so that it w[...]

  • Page 26

    5. Getting Started 5.3.2 Inserting Media MP Nova8 DT 3. Pull out some of the media. 4. Fold the handle (the print head folds automatically onto the roller). 5. Press the print button a few times until the printer automatically finds the correct position of the media. Note: If necessary, make a test printout and auto adjust the media positioning sen[...]

  • Page 27

    5. Getting Started 5.4 Inserting Media – Peel-Off Kit Note: The pictures shown describe an MP Nova4 DT Peel-Off . The process works just the same for MP Nova4 & 6 TT Peel-Off & MP Nova6 DT Peel-Off . First insert media. The peel-off media inserts in the same way as the media described in chapter 5.3.1. 1. Lift the handle and then pull, 40[...]

  • Page 28

    5. Getting Started 5.4 Inserting Media – Peel-Off Kit 6. Open the rewind unit slot by turning the knob clockwise while holding the cylinder firmly. 7. Slide the backing paper into the rewind unit slot.[...]

  • Page 29

    5. Getting Started 5.4 Inserting Media – Peel-Off Kit 8. Close the rewind unit slo t by turning the knob counter- clockwise while holding the cylinder and backing paper firmly. 9. Roll the backing paper around the rewind unit by turning the knob counter- clockwise. This increase s the tension of the backing paper. 10. Press the print button a few[...]

  • Page 30

    5. Getting Started 5.5 Inserting Ink Ribbon – MP Nova4 & 6 TT 1. Undo the handle and open the cover. 2. Remove the old ink ribbon. 3. Slide the new ink ribbon on to the spool. 4. Feed the ink ribbon under the print head. Note: Check that the inked side of the ribbon is facing downwards.[...]

  • Page 31

    5. Getting Started 5.5 Inserting Ink Ribbon – MP Nova4 & 6 TT 5. Note: The ink ribbon must not pass under the MPS (Media Positioning Sensor). 6. Move the empty roll, which will collect the used ink ribbon, up and around the print head. 7. Slide the roll onto the take up spool.[...]

  • Page 32

    5. Getting Started 5.5 Inserting Ink Ribbon – MP Nova4 & 6 TT 8. Fold the handle. 9. Press the print button. The ink ribbon will automatically wind around the rewind spool, thus tensioning the ink ribbon. 10. Close the cover.[...]

  • Page 33

    5. Getting Started 5.6 Connecting Note: This process works for all the MP Nova printers. 1. Make sure the printer is switched off (the power switch is set to ‘0’). 2. Connect the communication cable from the PC to the printer. The connection cable enclosed is designed for communication port COM 1 and COM 2. Note: Check that the cable is connect[...]

  • Page 34

    5. Getting Started 5.7 Test Print & Sensor Auto Adjustment To be sure the printer is working, and to adjust the media positioning sensor, MPS, to the media, make a test printout: 1. Switch off the printer. 2. Press the print button. Switch on the printer and keep pressing the print button until the whole printout is printed and then for another[...]

  • Page 35

    6. Operation 6.2 Interpreting the Status Lamp - LED  Red End of media roll, end of ink ribbon or the handle is not folded down. Note: The handle has to be folded all the way down.  Red (flashing) System temperature too high, printer has entered cool down state  Yellow Printer is starting up or is in test print mode. Note: Restart the[...]

  • Page 36

    6. Operation 6.3 Media Positioning Sensor Settings Sensor mode Approximate sensor reading point, from edge of media. 1. Outer (default) 16 mm 2. Inner 5 mm 3. Black mark 5 mm The MP Nova printers are equipped with media positioning sensors (MPS). The MPS detects the media and can be set to three different modes depending on how and where gaps and m[...]

  • Page 37

    6. Operation 6.4 Adjusting the Print Head Adjusting Print Head Position Note: These adjustments are only necessary when changing to media with different thickness or width. The pictures shown describe an MP Nova4 DT . The process works the same for all MP Nova printers . Changing the position of the adjustment screws can be necessary if the labels [...]

  • Page 38

    6. Operation 6.4 Adjusting the Print Head 6. Note: MP Nova4 DT only. On the MP Nova4 DT the position of the print head itself can be changed. As default there is a 3 mm non-printable area on the left side. To be able to print all the way to the edge of the label the margin has to be set to 0 mm. Pull the handle. Loosen the finger nut and slide the [...]

  • Page 39

    7. Maintenance Cleaning the Print Head and Roller Only use cleaning cloths from Imaje. These are specially designed for cleaning Imaje thermal printers. See chapter 10.2 for correct type. Note: Frequent cleaning prevents print head and roller damage, and is especially important in demanding environments. • Do not use liquids or aerosols when clea[...]

  • Page 40

    8. Troubleshooting To Begin With When troubleshooting the Nova printer, it is necessary to narrow down the various possible causes of faults: does the printer, the media or the application software cause the fault ? A simple way of beginning your troubleshooting is to carry out a test print, which provides valuable information about the printer, fo[...]

  • Page 41

    8. Troubleshooting Test Method 1 A printout using test method 1 shows the printer’s parameters and settings, for example: date, time, program version, communication settings and which typefaces are available. 1. Switch off the printer. 2. Press the print button, but do not release it. 3. Switch on the printer without releasing the print button. 4[...]

  • Page 42

    8. Troubleshooting Test Method 2 Note: This method is only for advanced troubleshooting by service technicians. This shows all information sent to the printer in hex-code and the function is used to determine possible communication faults, since it is possible to see exactly what data the printer receives. 1. Switch off the printer. 2. Press the pr[...]

  • Page 43

    8. Troubleshooting Troubleshooting Schedule Status Error Measure No printout Ö The print head is not in position (status lamp is red) Ö Check the level, fold down the print head (DT, TT) Ö Incorrect media Ö Check the media, replace media (chapter 5.3) Ö Incorrect or no data Ö Check all cables Ö TT- instead of DT- media Ö Replace media (5.3 [...]

  • Page 44

    9. Changeable Parts 9.1 Replacing the Roller Note: The pictures shown describe an MP Nova4 DT . The process works just the same for all MP Nova printers . 1. Check that the printer is turned off and open the cover (chapter 4.3 DT or 4.5 TT). 2. Pull the roller and the roller bearing support to the right (use the rubber surface when pulling right). [...]

  • Page 45

    9. Changeable Parts 9.1 Replacing the Roller 6. Pay carefully attention to the drive belt when removing the left-hand end of the roller from the printer. 7. Unpack the new roller.[...]

  • Page 46

    9. Changeable Parts 9.1 Replacing the Roller 8. Insert the left-hand end of the roller (the end with the cog wheel). Check that it fits inside the drive belt.[...]

  • Page 47

    9. Changeable Parts 9.1 Replacing the Roller 9. Insert the right-hand end of the roller into position. 10 . Push the left-hand end of the roller downwards into the notch until the roller is parallel with the edge of the printer.[...]

  • Page 48

    9. Changeable Parts 9.1 Replacing the Roller 11 and 12 Push the roller slightly to the left so that the left-hand end slots into the groove. 13. Close the cover (chapter 4.3 DT or 4.5 TT). 14. Switch on the printer.[...]

  • Page 49

    9. Changeable Parts 9.2 Replacing the Print Head Note: The pictures shown describe an MP Nova4 DT . The process works just the same for all MP Nova printers . 1. Make sure the printer is turned off and open the cover. 2. Check and remember the current lateral position of the print head. 3 mm is the default position. Note: Only adjustable on MP Nova[...]

  • Page 50

    9. Changeable Parts 9.2 Replacing the Print Head 4. Carefully remove the print head. 5. Carefully remove the cables from the back of the print head. Note: There is a “button” on top of the right cable. Push the “button” before removing the cable.[...]

  • Page 51

    9. Changeable Parts 9.2 Replacing the Print Head 6. Unpack the new print head and attach the cables to the new print head. Remember to handle the print head with care! 7. Carefully insert the print head into position.[...]

  • Page 52

    9. Changeable Parts 9.2 Replacing the Print Head 8. Check that the lateral position has not changed. 3 mm is the default position. Note: Only adjustable on MP Nova 4 DT. 9. Hold the print head in place and tighten the finger nut. 10. Close the cover (chapter 4.3 DT or 4,5 TT). 1. Switch on the printer. 1[...]

  • Page 53

    10. Printer Options and Spare Parts 10.1 Printer Options Peel-Off Kit MP Nova4 & 6 DT, MP Nova4 & 6 TT Item number: 533541 Nova4 533542 Nova6 The peel-off device separates the labels from the backing paper, which is rolled up behind the printer. LTS – Label Taken Sensor MP Nova4 & 6 & 8 DT, MP Nova4 & 6 TT Item number: 533625-[...]

  • Page 54

    10. Printer Options and Spare Parts 10.1 Printer Options 215 mm Kit MP Nova4 & 6 DT, MP Nova4 & 6 TT Item number: 533615 The 215 mm Kit makes it possible to use media rolls with diameters up to 215 mm.[...]

  • Page 55

    10. Printer Options and Spare Parts 10.2 Spare Parts Consumables Part number Description 501933 501934 501935 501936 501937 501938 1. 10 x Cleaning cloths (4") 1. 50 x Cleaning cloths (4") 1. 10 x Cleaning cloths (6") 1. 50 x Cleaning cloths (6") 1. 10 x Cleaning cloths (8") 1. 50 x Cleaning cloths (8") 533529 533667 5[...]

  • Page 56

    11. Consumables Media General Self-adhesive labels are backed with silicon-coated backing paper, from which the label is removed. There are different types of adhesive: • Tickets are printed on non-adhesive paper, which means there is no need for backing paper. • Both labels and tickets are available as rolls or as fan-folded continuous paper t[...]

  • Page 57

    12. Technical Specifications MP Nova4 DT & TT Dimensions (H x W x L) DT: 150 x 232 x 360 mm (6” x 9 ⅛ ” x 14 ⅛ ”) TT: 210 x 250 x 360 mm (8¼” x 9½” x 14 ⅛ ”) Weight DT: 5.8 kg (12 lbs), TT: 7.2 kg (15 lbs) Power pack 100/240V AC 50-60 Hz, 325 VA Printer technology Direct thermal and thermal transfer Printing width 104 mm (4 [...]

  • Page 58

    12. Technical Specifications MP Nova6 DT & TT Dimensions (H x W x L) DT: 150 x 292 x 360 mm (6” x 11½” x 14 ⅛ ”) TT: 210 x 310 x 360 mm (8 ⅓ ” x 11 ⅞ ” x 14 ⅛ ”) Weight DT: 6.8 kg (15 lbs) TT: 8,2 kg (16,5 lbs) Power pack 100/240V AC 50-60 Hz, 325 VA Printer technology Direct thermal and thermal transfer Printing width 168 [...]

  • Page 59

    12. Technical Specifications MP Nova8 DT Dimensions (H x W x L) DT: 150 x 345 x 360 mm (6” x 13½” x 14 ⅛ ”) Weight DT: 7.0 kg (15,5 lbs) Power pack 100/240V AC 50-60 Hz, 325 VA Printer technology Direct thermal Printing width 216 mm (8½”) Printing speed Up to 150 mm/second Printing resolution 200 dpi Media specifications Width: 150 mm ?[...]