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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of DCS dcs telephone system, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of DCS dcs telephone system one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of DCS dcs telephone system. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of DCS dcs telephone system should contain:
- informations concerning technical data of DCS dcs telephone system
- name of the manufacturer and a year of construction of the DCS dcs telephone system item
- rules of operation, control and maintenance of the DCS dcs telephone system item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of DCS dcs telephone system alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of DCS dcs telephone system, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the DCS service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of DCS dcs telephone system.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the DCS dcs telephone system item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes. 9 Call attendant or system o p e r a t o r 10 + xxx Retrieve parked calls 1 1 Put calls on and take calls off[...]
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Page 2
Q UICK R EFERENCE G U I D E S A M S U N G D S - 2 1 0 0 B AUGUST 1998 econo- ∫ ª π Æ 98.8.19 1:52 PM ∆ ‰¿Ã¡ˆ2[...]
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Page 3
DS-2100B Layout Multi-Function Lamp Indicates call progresses 1. Fast flickering indicates a new incoming call 2. Slow flikering indicates any message left on you 3. Any steady lamp indicates speakerphone mode SPEAKER KEY Used to switch call to speakerphone M I C R O P H O N E For handsfree operation Redial Key For Last Number Redial Memory Key Use[...]
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Page 4
USER ORIENTA T I O N The system automatically numbers the various system resources as f o l l o w s : System Extensions 201, 202, 203,........etc Outside Lines 701, 702, 703.........etc Station Groups 500 -529 These are the normal setting however your Samsung Communication Specialist may have changed the system to meet your Company's specific [...]
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Page 5
SENDING A FLASH While on an outside call, press the T R S F and dial 4 9 to send a flash to the telephone company. BUSY LINE QUEUING WITH CALL-BACK If you receive busy signal when you are selecting outside line, • Dial 4 4 and you will hear confirmation tone. • When the line becomes free the system will call you back. • Lift the handset or pr[...]
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Page 6
RETRIEVING CALLS HELD A T ANOTHER S T A T I O N When a line is on hold and it does not appear on your keyset, • Dial 12 plus the line number or the extension number of the station that placed the call on hold. TRANSFERRING CALLS • Press the T R S F key and dial an extension number or group number. • Hang up when you hear ringing O R • Wait [...]
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Page 7
GROUP CALL PICKUP To pick up (answer) a call ringing in any pickup group, • Lift your handset and dial 6 6 plus the desired group number 0 1 - 2 0 SPEED DIALLING • Press the M e m o r y key or dial 1 6 . • Dial the desired speed dial number location. • The telephone number is automatically dialled for you. PROGRAMMING PERSONAL SPEED DIAL NU[...]
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Page 8
O R • 5, 6, 7 or 8 for external zones O R • Dial 0 to page all internal zones, 9 for all external zones or ✱ for all. • After the attention tone, make your announcement. SETTING A MESSAGE INDICA T I O N To leave a message at another station or station group when no one answers or you receive a busy signal: • Dial 4 3 and receive confirmat[...]