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DCS SW 6000 manual

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Table of contents for the manual

  • Page 1

    DCS 60 00 Installatio n Manual Danish Interpre t ation S ystems DIS Digit al Confere nce S y stem SW 6000 Conference Management Software Version 5.3 Installation Manual[...]

  • Page 2

    Danish Interpretat ion Sys tems Installation M anual Copyright © 2010 D IS SW 6000 Installation Manual ve r 5.3 rev C 27/08/2010 No part of this pub lication may be reproduced or utilised in any form or b y any means without permission in wr iting from the publisher.[...]

  • Page 3

    Danish Interpretat ion Sys tems Installation M anual Copyright © 2010 D IS SW 6000 Installation Manual ve r 5.3 rev C 27/08/2010 No part of this pub lication may be reproduced or utilised in any form or b y any means without permission in wr iting from the publisher. List of Conten t s List of Cont ents ................................... ........[...]

  • Page 4

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 4 Introduction This m anual describes ho w to design a DC S 6000 Con ference s y stem using the S W 6000 S oft ware Package s, how to install th e SW 6000 Software Pack ages and how to s etup the s ystem for running the f irst time. This docum ent does howe ver not descr ibe th[...]

  • Page 5

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 5 Prep arations an d Requiremen t s Minimum require ment The minim um requirem ents for a PC running an application ar e: • Min. Pentium 1.5GHz • Min. 2 GB RAM • Min. 10GB HD • CD-ROM drive • RS232 port (on t he PC run ning the CUI app lication) or USB/RS232 adapt er [...]

  • Page 6

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 6 Supported Operating Systems S W 6000 Sof tware v5.3 su pport standard installations * of the follo wing operating s ystems • W indows XP Professional with Service Pack 1 or later. W indows XP Hom e Edition is not supp orted. • W indows Vista • W indows 7 (32 bit and 64 [...]

  • Page 7

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 7 Windows XP Professional Service Pack 2 (and 3) corrections W indows XP Professional Serv ice Pack 2 and 3 is available f rom Micr osoft; however those ser vice pack s have some built in error s, which hav e to be correcte d before running SW 6000. A description in h ow to cor[...]

  • Page 8

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 8 a. Click Start , and t hen click Run . b. In the Run dia log box, t ype Firewall.cpl , and then click OK c. In Control Panel , double-cl ick Win dows Firewall . d. In the Window s Firewall di alog box, click Add Program on t he Exceptions ta b. e. In the Add a Program dial og[...]

  • Page 9

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 9 e. In the Local DT C Properties d ialog box, click on Security tab. f. Click to select t he Netw ork DTC Access chec k box. g. Under the Transa ction M anager Communicatio n group, click to select the Allow Inbound check box. To allow the distrib uted transac tion to run on t[...]

  • Page 10

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 10 l. At the comm and prom pt, type Msdtc –install to i nstall MSDT C. m. At the comm and prom pt, type Net start msdtc to s tart the MSDT C service. Note that the Log O n As ac count for the MSDT C service is set to Netw ork Service accou nt. 2. Enable MSDT C to allow the ne[...]

  • Page 11

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 11 Computer Name Before you start installing the SW 6000 sof tware package you mus t know the nam e of the computer on which the database is running. To find the computer name on Windows XP follow these s teps 1 Open ‘Control Panel’. 2 Double click on the ‘System ’ icon[...]

  • Page 12

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 12 System desi gn Prior to installi ng the soft ware the system has to be designe d, as the SW 6000 Sof tware Package gives options for all in-betwee n a small in stallation with one PC and a large installatio n with mor e than 1000 PCs. Applications The SW 6000 Software Pa cka[...]

  • Page 13

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 13 Installation desig n The CDA, CUI, CU A, CAA and ECA applic ations can all be installed on the sam e PC or all on separ ate PCs, but this is norm al procedure. For performan ce reason t he CUI should b e installed at the same PC/S erver as the datab ase. Before installi ng t[...]

  • Page 14

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 14 Chairman control Design characteris tics This design is us ed, where no technician is needed an d where the contro l and administration c an be done from the PC p laced in the ‘Meet ing Room ’. Reservations The CU 6005/6 010/6011 has to be placed c lose to the PC (n orm [...]

  • Page 15

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 15 Installation with Multiple P Cs Chairman & Technician control Design characteris tics This design is us ed, where a ‘Chairman’ is either controllin g the system or monitoring the s ystem and where a ‘Tec hnician’ can ta ke over the contro l of the system if neede[...]

  • Page 16

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 16 Chairman & Technician control i ncluding Display and Ex ternal control Design characteris tics This design is us ed, where a ‘Chairman’ is either controllin g the system or monitoring the s ystem and where a ‘Tec hnician’ can ta ke over the contro l of the system[...]

  • Page 17

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 17 Chairman & Delegates control < 1 0 PCs Design characteris tics This design is us ed, where some or all of the ‘Delegate s’ have acc ess to a PC. The control of the s ystem can b e done from the ‘Technician’ or t he ‘Chairm an’ or any ‘User’ with those [...]

  • Page 18

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 18 Chairman & Delegates control >10 PCs Design characteris tics This design is us ed, where some or all of the Delegates have access to a PC. The control of the s ystem can b e done from any PC with CUA i nstalled where th e User T y pe gives co ntrol privilege s’ i.e.[...]

  • Page 19

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 19 Sof t w are Inst allatio n ‘One PC’ Installati on The following installation proc edure describes how to install th e SW 6000 S oftware on a PC i n a design as described in the section ‘One P C System Design’. Installing Prerequisites 1 Insert the CD with the ‘SW 6[...]

  • Page 20

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 20 6 Click ‘Next’ 7 Accept the Licens e Conditi ons and click ‘Next’[...]

  • Page 21

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 21 8 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installation’. Select ‘One PC’ and click ‘Next’ The ‘CAA’, ‘CU I’, ‘CUA’ an d ‘S W 6000’ will then be insta lled. The applicat ions will start-u p automaticall y. 9 [...]

  • Page 22

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 22 10 Click ‘Finish’ t o complete th e installation. Shortcuts to th e application ha ve been created at the ‘D esktop’, in the ‘Start menu’ and in the ‘Startup f older’ for automatic start up of the ap plications.[...]

  • Page 23

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 23 ‘Advan ced’ Installation The following installation proc edure describes how to install th e SW 6000 S oftware on multipl e PCs in desi gns as described i n the section ‘Installation with Multiple PCs ’. Two exam ples are shown. HINT: The first example shown uses the[...]

  • Page 24

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 24 Installing SW 6000 After installing the ‘Prerequi sites’, the install ation wizar d continues b y installing th e SW 6000 Appl ications 6 Click ‘Next’ 7 Accept the Licens e Conditi ons and click ‘Next’[...]

  • Page 25

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 25 8 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installat ion’. Select ‘Advanc ed Installatio n’ and click ‘Next’ 9 Select the CU I nterface applicatio n (CUI) INFO: The CUI is the interface between th e SW 6000 Database and the [...]

  • Page 26

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 26 10 Select ‘SW 6000-1’ as the database to be installed. INFO: The SW 6000 system can handle up to 4 databases in each database engin e. The names of the databases are limited to ‘SW6000-1’, ‘SW6000 -2’ , ‘SW6000-3’, and ‘SW6000-4’. For most installations o[...]

  • Page 27

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 27 13 If you have sel ected ‘Creat e Hall definitions ’ previousl y, the ‘Hall Definitions’ window will appear. Details on how to s etup hall definitions are present in the ‘Creating Mul tiple Halls Definiti ons’ section. Please consult t he section ‘ Creating Mul[...]

  • Page 28

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 28 17 Creation of the ‘Connection string’. Info: The ‘connection string’ is the ‘address ’ the application uses to connect to the datab ase . Use default or c hange thos e fields if needed: 1. ‘Name of the computer whe re SQL Express is loca ted’. In the e xampl[...]

  • Page 29

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 29 PC with: CU A and CAA Installing Prerequisites 1 Insert the CD with the ‘SW 6000 Version 5.3’ Software in the CD- ROM dr ive in the PC IMPORTANT: If the software is downloaded from the DIS web site the folder ‘SW 6000 Installation’ must be copied to C: before instal[...]

  • Page 30

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 30 4 Accept the Licens e Conditi ons and click ‘Next’ 5 The installatio n gives two c hoices: ‘One PC’ ins tallation and ‘A dvanced Installat ion’. Select ‘Advanc ed Installatio n’ and click ‘Next’[...]

  • Page 31

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 31 6 Select the ‘Conf erence Adm inistrator Applicatio n Select the ‘Conf erence Use r Application’ Select the ‘Conf erence Dis play Applicatio n’ Tick the applicat ions, which has to s tart-up automaticall y (Autorun) ever y time the PC is started Click ‘Next’ 7 [...]

  • Page 32

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 32 and ‘Default database name’ has to be filled in. 9 Create, Test an d Save Con nection String: Click the ‘Create default Connecti onString’ button to generat e the connec tion string according to the param eters provided. The resulting ‘C onnectionS tring’ will be[...]

  • Page 33

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 33 If no license f ile is found, the l icense file is in valid or the license is expired this will be displa yed using a message box o n the PC ru nning the CUI i nterface and a system m essage will also be se nt to CUA com puters that have s ystem m essage monitoring capabil i[...]

  • Page 34

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 34 3 The driver has b een installed a nd the CP 6001 Chip Card Program mer is now ready to use. 4 If the ‘W indows Installer’ ca nnot find the dr iver, please click the “Include the loca tion in the search” and clic k ‘Browse’ 5 Include the dr iver folder as s hown [...]

  • Page 35

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 35 6 Click ‘Next’. 7 The driver has b een installed a nd the CP 6001 Chip Card Program mer is now ready to use.[...]

  • Page 36

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 36 Upgrading fro m pre vious versions Upgrading procedu re (using old MSDE Database Server) If you have a previous SW 6000 vers ion alread y installed using the MSDE Databa se Server, you can upgrad e to version 5.3 as f ollows. Upgrading from MSDE Database Server to S QL 2008 [...]

  • Page 37

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 37 Upgrading procedu re (using SQL 2008 Se rver Express) If you h ave a previous SW 6000 version alre ady installed using the SQL 2005 Server Expr ess but want to use the SQL 2008 Ser ver Express , you can upgra de as follows. Upgrading from SQL 2005 Se rver Express to SQL 2008[...]

  • Page 38

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 38 7 The upgrade is n ow com pleted. Click ‘OK’ 8 Insert a new S W 6000 License file as explain ed in the section “L icense File” 9 Update other PCs in the s ystem, however do n ot install the SQL S erver 2008 Exp ress Edition.[...]

  • Page 39

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 39 Af ter inst alla tion of Soft w are Customer logo The DIS logo in the CUA appl ication can be ex changed with a custom er logo. Do the follo wing: 1 Open the file "C UA logo ba ckground.bm p" with a grap hics-editing progr am lik e ‘Paint’. The file is found on[...]

  • Page 40

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 40 • CUI Computer Nam e: T he name of the com puter, wher e the CUI is install ed (and database) . • Database Nam e: A nam e identifying the datab ase for the user. • ConnectionStr ing: The strin g, which the CU Interface us es to connect to the s pecified dat abase. Pres[...]

  • Page 41

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 41 Advanced setting s CUA, CDA Command line parameters for the CUA and CD A -CONNECT STRING "connec tstring" Use this param eter to specif y the database the CU I shall conn ect to. An exam ple of a valid ‘c onnectstring’ en try is Provider=SQLO LEDB.1;Initial Cat[...]

  • Page 42

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 42 Command line parameters for the ECA -W Show a comm unication win dow when the EC A is started. D on’t use this param eter in norm al use. -COMx Specifies the C OM port to use. CO M1 to COM4 are valid entries. W hen the COM port is spe cified, the ‘Select CO M port’ pop[...]

  • Page 43

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 43 5 Computer Set up The values in th ose fields a re set during installation. The Com puter name m ust be changed if a database from another installati on is restored to this database. Important: T he name in “queue” f ield mus t not be the same as the name in the “C omp[...]

  • Page 44

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 44 -CONNECT STRING "connec tstring" Use this param eter to specif y the database the CU I shall conn ect to. Valid ‘con nectstring’ ent ry is Provider=SQLO LEDB.1;Initial Catalog=SW 6000-1;Data Source=bkk -chn- lapSW 6000;uid=SW 6K11;password=Hm AeC2005;Tim eout=[...]

  • Page 45

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 45 3 Using your account nam e and pas sword, double-c lick the Default UserName en try, type your user name, and then click OK 4 Double-c lick the Default Password entr y, type your pa ssword under the value dat a box, and then c lick OK . If there is no Default Passw ord value[...]

  • Page 46

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 46 How to get st art ed Pre-requisite steps befo re use The s y stem has now been ins talled successf ully. The following sec tions desc ribe the necess ary steps to get starte d. However p lease refer to the CAA User Manual, the CU A User Man ual and CDA User Manual for a thro[...]

  • Page 47

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 47 8. Select the “Setup/ Equipm ent/Conference Units ” and ass ign a user type to e ach of the seats to be used as a default when no one is logged in. 9. Select the “De legates” scr een and type in inf ormation for the various users of the s y stem . It is possible to e[...]

  • Page 48

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 48 26. Select th e delegate who is to be plac ed in Seat 2 and c lick >>. Cont inue until del egates are plac ed in all seats 27. Click “Hide” 28. Select f or each Delegat e the User T ype, which shall appl y for the deleg ate for this conference. 29. Click Update and[...]

  • Page 49

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 49 1 To un-install se lect ‘SW 6000’ in the list of program s and click ‘Rem ove’. All the applicat ion are then r emoved. Un-install SW 600 0 Databases If a database (SW 6000-1, S W 6000-2, SW 6000-3 or S W 6000-4) h as been insta lled using the SW 6000 Setup, the data[...]

  • Page 50

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 50 Problems un-installing the SW 6000 Databases If the SW 6000 Applications have been rem oved before the SW 6000 databases are rem oved or the abo ve procedure for rem oving the S W 6000 Databases fails the d atabase can be r emoved in th e following way: Delete the fold er C:[...]

  • Page 51

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 51 Descriptions o f the more technical p art s Database To use the SW 6000 applic ations you need a databas e. The database c ontains all data used by the ap plication such as deleg ate names , microphone inform ation etc. etc. W hen installing the SW 6000 software a database w[...]

  • Page 52

    Danish Interpretat ion Sys tems Installation M anual Manual 01 19 60011 52 The ‘Provider’ determines h ow the applicati on should ac cess the database. In this cas e OLEDB is used – which is installed when installing MDAC 2.6. The ‘Initial Cata log’ is the n ame of the database to con nect to; this will most likely be SW 6000-1. The ‘Da[...]