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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Defy Appliances DAW370, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Defy Appliances DAW370 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Defy Appliances DAW370. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Defy Appliances DAW370 should contain:
- informations concerning technical data of Defy Appliances DAW370
- name of the manufacturer and a year of construction of the Defy Appliances DAW370 item
- rules of operation, control and maintenance of the Defy Appliances DAW370 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Defy Appliances DAW370 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Defy Appliances DAW370, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Defy Appliances service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Defy Appliances DAW370.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Defy Appliances DAW370 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Page 1 DA W369 DA W370 W ashing Machine Users Manual The manufacturer strives for continuous improvement. For this reason, the text and illustrations in this manual are subject to change without notice. Record in the space below the listed information for future r eference. The serial number is on the serial label located on the inside of the door [...]
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Page 2
Page 2 1 Introduction Dear customer, Your new Defy washing machine was manufactured in a state of the art facility and has passed the strictest quality control procedures. Please read this manual car efully before using your washing machine for t he first time and then store it within easy reach for future reference. This manual will p rovide you w[...]
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Page 3
Page 3 2.1 General safety • This washing machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the washing machine by a person responsible f or their safety. Children shou[...]
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Page 4
Page 4 Refer to the nearest Authorised Service Agent for installation of the m achine. Review the information in the user manual and ensure that the electricity, water supply an d water drainage systems ar e appropriate before calling an Authorized Service Agent. If they are not, call a qualified technician and plumber to have any necessa ry arrang[...]
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Page 5
Page 5 3.4 Connecting the water supply 1. Connect the special hoses supplied with the product to the water inlets on the product. Red hose (left) (m ax. 90 ºC) is for hot water inlet, blue hose (right) (max. 25 ºC) is for cold water inlet. 2. Tighten all hose nu ts by hand. Never use a tool when tightening the nuts. 3. Open the taps completely af[...]
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Page 6
Page 6 3.7 Electrical connection • The washing machine must be earthed and the manufacturer and seller do not accept responsibility for any damage due to incorrect electrical connection. • Connection must comply with national regulations. • Power cable plug must be within easy reach after installation. • . The washing machine should be plug[...]
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Page 7
Page 7 4.4 Initial use Before first use of the machine, ensure that all preparations are made in accordance with the instructions in sections “I mportant safety instructions” and “Installation”. To prepare the machine for washing laundry for the first time, run the D rum Cleaning programme. If your product is not equipped with the Drum Clea[...]
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Page 8
Page 8 Warning: Use only dete rgents manufactured specifica lly for washing machines. Detergent, softener and other cleaning agents • Add detergent and soft ener before starting the washing programme. • Never leave the detergent drawer open while the washing programme is running. • When using a programme without prewash, do not put any deterg[...]
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Page 9
Page 9 Using starch • Add l iquid starch, powder starch or fabric dye into the softener compartment. • Do not use softener and starch together in a washing cycle. • Wipe the inside of the machine with a damp and clean cloth after using starch. Using bleaches • Select a programme with prewash and add the bleaching agent at the beginning of t[...]
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Page 10
Page 10 Figures represented in this instruction manual are schemat ic and may not correspond exactly with your washing machine. If the parts are not included in the washing machine you have purchased, they may be model spe cific and therefore onl y valid for certain models. 5 Operating the product 5.1 Control panel 1 - Spin Speed Adjustment button [...]
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Page 11
Page 11 5.2 Display symbols a - Spin Speed indicator b - Temperature indicator c - Spin symbol d - Temperature symbol e - Remaining Time and Delayed Start indicator f - Programme Indicator symbols ( Prewash / Main Wash / Rinse / Softener / Spin) g - Economy symbol h - Delayed Start symbol i - Door Locked symbol j - Start symbol k - Pause symbol l -[...]
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Page 12
Page 12 Additional programmes may d iffer according to the model of the machine This is not a washing programme . It is a maintenance programm e. Do not run the programme when there is something in the machine. If you try to do so, the machine detects that there is a load inside and aborts the progr amme. 5.6 Additional programmes For special cases[...]
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Page 13
Page 13 5.7 Special programmes For specific applications, select any o f the following programmes. • Rinse Use this programme when you want to rinse or starch separately. • Spin + Drain Use this pr ogramme to apply an additional spin cycle for your laundry or to drain the water in the machine. Before selecting this programme, select the desired[...]
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Page 14
Page 14 EN 2 Auxiliary function s Programme (°C) Max. Load (kg) Water Consumption (l) Energy Consumption (kWh) Max. Speed*** Prewash Quick Wash Rinse Plus Anti-Creasing Rinse Hold Selectable temperature range °C Cotton 90 6 65 1.90 1600 • • • • • 90-Cold Cotton 60 6 63 1.30 1600 • • • • • 90-Cold Cotton 40 6 63 0.70 1600 • ?[...]
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Page 15
Page 15 5.11 Auxiliary function selection Select the desired auxiliary f unctions before starting the programme. Auxiliary functions suitable to the running programme may also be selected or cancelled by pr essing the Start / Pause / Cancel butt on whilst the machine is operating. Depending on the programme, press a, b, c or d buttons to select the[...]
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Page 16
Page 16 Delayed start With the Delayed Sta rt function t he start-up of the programme may be delayed up to 24 hours. The Delayed start time can be increased by increments of 30 minutes. Open the loading door, place the laundry and add detergent etc. Select the washing programme, temperature, spin speed and, if required, the auxiliary functions. Set[...]
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Page 17
Page 17 The loa ding d oor will not open if the water temperature in the machine is high or the water level is above the doo r opening. The Door Locked sym bol appe ars when the loading door is locked. This symbol will f lash until the loading door is ready t o be opened, either when programme completes or when the machine is paused. Do not force o[...]
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Page 18
Page 18 5.18 Cancelling the programme Press and hold the Start / Pause / Cancel button for 3 seconds. The Start symbol flashes. The symbol of the step at which t he programme was cancelled remains lit. "End" appears on the display and the programme is cancelled. 5.19 Machine is in Rinse Hold mode The Spin symbol flashes and the Pause symb[...]
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Page 19
Page 19 6.2 Cleaning the loading door and the drum Residues of softener, detergent and dirt may accumulate in your machine in time and may cause unpleasant odo urs and a deterioration in washing quality. To avoid this, use the Drum Cleaning p rogramme . If your machine is not featured with t he Drum Cleaning programme, use the Cottons-90 programme [...]
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Page 20
Page 20 If the machine fails to drain water, the pump filter is clogged. The filter must be cleaned whenever it is clogged or every 3 months. Water must first be drained off in order to clean the pump filter. Water may have to be drained completely, prior to transporting the machine (e.g., when moving t o another house) and in case of water freezin[...]
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Page 21
Page 21 7 T echnical specifications Models (EN) DAW 369 Maximum dry laundry capacity (kg) 6 Height (cm) 84 Width (cm) 60 Depth (cm) 48 Net weight (±4 kg.) 59 Electrical input (V/Hz) 220 V / 50Hz Total current (A) 10 Total power (W) 2000 Spin speed (rpm max.) 1000 Stand-by mode power (W) 1.40 Off-mode power (W) 0.20 Single water inlet/Double water [...]
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Page 22
Page 22 SINCE THE FOLLOWING ARE NOT FACTORY FA ULTS, THEY ARE THE O WNER’S RESPONSIBILI TY • Damage to the exterior finish, breakage of components, damage through improper use or installation of the washing machine or damage caused by moving the washing machine. Before calling a Service technician or your dealer, please check the following: •[...]
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Page 23
Page 23 BLOEMFONTEIN CAPE TOWN DURBAN EAST LONDON JOHANNESBURG Commercial Head Office, Administration, Distribution, National Groups, Tel. Sales, Contracts and Credit. POLOKWANE PORT ELIZABETH PRETORIA . 160 Long Street, Hilton, Bloemfontein 9301. Tel. 051 400 3900 Bloemfontein.Service@defy.co.za 5A Marconi Rd. Montague Gardens, 7441. Tel. 021 528 [...]
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Page 24
Page 24 This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance. The Company warrants to the original purchaser that for a period of [...]