Dell 100N manual

www .dell.com | support.dell.com Dell™ SmartPC™ 100N Owner ’s Manual[...]

Hints, Notices, and Cautions HINT : A HINT indicates important informat ion that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardwa re or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. Abbreviations[...]

Contents 3 Contents Safety and Use Instructions . . . . . . . . . . . . . . . . . . . . 7 Caution: Safety Instr uctions . . . . . . . . . . . . . . . . . . . 7 When Using Y our Computer . . . . . . . . . . . . . . . . . . . 11 Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . 13 When R emoving or Installing Memor y Modules . . . . . . [...]

4 Contents Accessing Help . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Video and Display Problems . . . . . . . . . . . . . . . . . . . . 29 If the display is blank . . . . . . . . . . . . . . . . . .[...]

Contents 5 If Y ou Drop or Damage Y our Computer . . . . . . . . . . . . . . 40 Resolv ing Other T echnical Problems . . . . . . . . . . . . . . . . 41 Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 41 R einstalling the Modem Driver . . . . . . . . . . . . . . . . . 42 Using the Windows XP Device Driver R ollback . . . . . .[...]

6 Contents Returning Items for W arranty Repair or Credit . . . . . . . . . . 69 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 85 CE Notice (European Union) . . . . . . . . . . . . . . . . . . 86 CE Mark Notice . . . . . . . . . . . . . . . . . . . . . . . .[...]

Safety and Use Instr uctions 7 Safety and Use Instructions Caution: Safety Instructions The following information defines the meaning of additional symbols used only in "Safety and Use Instructions." Caution: General (Safety Instructions, continued ) Risk of explosion Aircraft Risk of fire Use of this feature may be prohibited on aircraft[...]

8 Safety and Use Instr uctions www .dell.com | support.dell.com • The AC adapter may becom e hot during normal operation of your computer . Use care when handling the adapter during or i mmediately after operation. • Do not allow your portable computer to operate with the base resting dir ectly on exposed skin for extended periods of time. The [...]

Safety and Use Instr uctions 9 Caution: Power (Safety Instructions, continued ) • Use only the Dell-provide d AC adapter approved for use with this computer . Use of another AC adapter may cause a fire or e xplosion. • Before you connect the comput er to an electrical outlet, check the AC adapter voltage rating to ensur e that the requir ed vol[...]

10 Safety and Use Instr uctions www .dell.com | support.dell.com Caution: Battery (Safety Instructions, continued ) • Use only Dell battery module s that are approved for use with this computer . Use of other types may increase the risk of fire or e xplosion. • Do not carry a battery pack in your pocket, purse, or other container where metal ob[...]

Safety and Use Instr uctions 11 Caution: Air T ravel (Safety Instructions, continued ) When Using Y our Computer Observe the following safe-handling g uidelines to prevent damage to your computer: • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the com puter as baggage. Y ou can put your com[...]

12 Safety and Use Instr uctions www .dell.com | support.dell.com • When traveling, do not place t he computer in overhead storage compartments where it could sl ide around. Do not drop your computer or subject it to other mechanical shocks. • P rotect your computer , battery , and hard drive from environmental hazards such as dirt, dust, food, [...]

Safety and Use Instr uctions 13 Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury . CAUTION: Viewing the display or e xternal monitor screen for extended periods of time may result in eye strain. F or comfort and efficiency , observ e the ergonomic guidelines in the T ell Me How help file when setting up an[...]

14 Safety and Use Instr uctions www .dell.com | support.dell.com As you continue to work inside the comp uter , periodically touch an I/O connector to remove any static char ge your body may have accumulated. Y ou can also take the following steps to pr event damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component[...]

SECTION 1 Setting Up Connecting a Printer T ransferring Infor mation to a New Computer (Windows ® XP Only) Setting Up a Home and Office Network (Windows XP Only) T urning Off the Computer P ower Protection Devices[...]

16 Setting Up www .dell.com | support.dell.com Connecting a Printer See the documentation that came wi th the printer for any recommended preparation procedur es, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer . If [...]

Setting Up 17 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary (see page 18). USB Printer HINT : Y ou can connect USB devices while the computer is turned on. 1 Install the printer driver if necessary (see page 18). 2 Attach the USB printer[...]

18 Setting Up www .dell.com | support.dell.com Installing the Printer Driver If you need to install a printer driver , insert the installation CD into the CD drive. Then follow the pr ompts on the screen and us e the instructions that came with the printer . If your printer installation CD does not automatically run, click the Start button, click R[...]

Setting Up 19 T ransferring Information to a New Computer (Windows ® XP Only) W indows XP provides a F iles and Settings T ransfer Wizard to move data such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another . First y ou collect the data from the source computer , and then you import the data to the new[...]

20 Setting Up www .dell.com | support.dell.com HINT : Selecting the This computer connects directly to the Internet connection method enables the integrated firewall provided with Windows XP . 4 Complete the checklist and requir ed preparations, and then return to the Network Setup Wizard . 5 F ollow the instructions on the screen. T urning Off the[...]

Setting Up 21 P ower surges on telephone lines ca n damage modems. Dell r ecommends that you disconnect the telephone line from the telephone wall jack during electrical storms. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Network adapter protectio[...]

22 Setting Up www .dell.com | support.dell.com[...]

SECTION 2 Solving Problems Finding Solutions Accessing Help P ower Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer P roblems Modem and Internet Connection Problems Scanner Problems PC Card Problems T ouch P ad or Mouse Problems External Keyboard Problems Unexpected Characters Drive Problems General Program P ro[...]

24 Solving Problems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to quickly find the answers to your questions. HINT : If you have a problem with an external device, see the device documentation or contact the manufacturer . ® See page 26. See page 39. Get tech[...]

Solving Problems 25 See page 38. See page 29. See page 31. See page 31. See page 32. See page 34. See page 35. See page 38. See page 39. See page 39. See page 39. See page 36. See page 35. See page 36.[...]

26 Solving Problems www .dell.com | support.dell.com Accessing Help P ower Problems HINT : See the Te l l M e How help file for information on standby mode. T o access the help file, see page 26. T O ACCESS THE T ell Me How HELP FILE Microsoft ® Win d o ws ® XP 1 Click the Start button and then click Help and Support . 2 Click User and system gui[...]

Solving Problems 27 CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or de pleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange, the battery is too hot to charge. T urn off the computer (see page 20), disconnect the com[...]

28 Solving Problems www .dell.com | support.dell.com Error Messages If the message is not listed, see t he documentation for the operating system or the application program that was running at the time the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filen[...]

Solving Problems 29 Video and Display Problems If the display is blank HINT : If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor to your computer . C HECK THE LIGHT — When the light is blinking, the computer has power . • If the light is blinking, the co [...]

30 Solving Problems www .dell.com | support.dell.com If the display is difficult to read If only part of the display is readable A DJUST THE BRIGHTNESS — See the T ell Me How help file for instructions on adjusting the brightness. T o access the help file, see page 26. M OVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external spe[...]

Solving Problems 31 Sound and Speaker Problems If you have a problem with integrated speakers Printer Problems A DJUST THE W INDOWS ® VOLUME CONTROL — Double-click the speaker icon in the lower -right corner of your sc reen. Ensur e that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to elimi[...]

32 Solving Problems www .dell.com | support.dell.com Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only . Connecting the modem to a digital te lephone network damages the modem. NOTICE: Modem and network connectors look similar . Do not pl ug a telephone line into the network connector . HINT : If[...]

Solving Problems 33 C HECK THE CONNECTION — V erify that the telephone line is connected to the modem. C HECK THE TELEPHONE LINE — T ry using a different telephone line. If you are using a line that is 3 m (10 ft) or mor e in length, try a shorter one. I RREGULAR DIAL TONE — If you have voice mail service, you might hear an irregular dial ton[...]

34 Solving Problems www .dell.com | support.dell.com Scanner Problems PC Card Problems C HECK THE POWER CABLE CONNECTION — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. If the device is plug ged into a surge protector , try plugging it directly into an electrical ou[...]

Solving Problems 35 T ouch P ad or Mouse Problems External K eyboard Problems HINT : When you attach an external keyboard, the integrated keyboard remains fully functional. C HECK THE TOUCH PAD SETTINGS 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click Mouse . T ry adjusting the settings. C HECK [...]

36 Solving Problems www .dell.com | support.dell.com Une xpected Characters P ress to disable the numeric keypad. V erify that the numbers lock light is not lit. Drive Problems If you cannot play a CD High-speed CD drive vibration is norm al and may cause noise. This noise does not indicate a defect with the drive or the CD. C HECK THE EXTERNAL KEY[...]

Solving Problems 37 If you cannot eject the CD drive tray If you hear an unfamiliar scraping or grinding sound If you have problems with a hard drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — In W indows XP , click the Start button and click My Computer . If the drive is not listed, perform a full scan with your antivirus software to check [...]

38 Solving Problems www .dell.com | support.dell.com General Program Problems A program crashes HINT : Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD. A program stops responding A solid blue screen appears C HECK THE DRIVE FOR ERRORS 1 In W indows XP , click the Start button and click My Compute[...]

Solving Problems 39 Error messages appear E-Mail Problems If Y our Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the elect[...]

40 Solving Problems www .dell.com | support.dell.com 7 Remove the hard drive (see page 55). 8 Remove the memory module (see page 52). 9 Open the display and place the co mputer right-side up across two books or similar props to let air circulate all around it. Let the computer dry for at least 24 hours in a dry area at room temperatur e. NOTICE: Do[...]

Solving Problems 41 R esolving Other T echnical Problems R einstalling Drivers and Utilities Dell ships your computer to you with required drivers an d utilities alr eady installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer . Ensu[...]

42 Solving Problems www .dell.com | support.dell.com 3 F rom the Language pull-down menu in the toolbar , select your preferr ed language for the driver or utility (if available). A welcome screen appears. 4 Click Next . The CD automatically scans your hardwar e to detect drivers and utilities used by your computer . After the CD completes the hard[...]

Solving Problems 43 9 Click Install from a list or specific location (Advanced) and click Next . 10 V erify that Search removable media is selected, and then click Next . 11 When the name of the appropriate driver appears, click Next . 12 Click Fi n i s h and restart your computer . Using the Windows XP Device Driver R ollback If you install a new [...]

44 Solving Problems www .dell.com | support.dell.com R esolving Software and Hardware Incompatibilities In the Microsoft ® W indows ® XP operating system, IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configur ed. T o check for IRQ conflicts on your computer: 1 Click the St[...]

Solving Problems 45 Using System R estore The Microsoft ® W indows ® XP operating system provides a System Restore feature that allows you to r eturn your computer to an earlier operating state if changes to the computer ’s hardwar e or software (including new hardwar e or program installations), or other system settings, have le ft the compute[...]

46 Solving Problems www .dell.com | support.dell.com Creating a Re store Point Using the System Restore Wizard In W indows XP you can either use the System Restore W izard or manually create the r estore points. T o use the System Restore W izard, click the Start button, click Help and Support , click System Restore, and then follow the instruction[...]

Solving Problems 47 3 Click a calendar date to which you want to restor e your computer . The Select a Restore P oint screen provides a cal endar that allows you to see and select restor e points. All calendar dates with available restor e points appear in bold. 4 Select a restor e point and click Next . If a calendar date has only one restor e poi[...]

48 Solving Problems www .dell.com | support.dell.com R einstalling Windows ® XP Before r einstalling the Microsoft ® W i ndows XP operating system to corr ect a problem, try correcting the problem by using W indows System Restore (see page 45). NOTICE: The Operating System CD provides options for reinstalling the Windows XP operating system. The [...]

Solving Problems 49 9 Enter your name and organization in the P ersonalize Y our Software screen, and then click Next . 10 If you are r einstalling Windows XP Home Edition , enter a name for your computer when the Computer Name window appears, and then click Next . If you are r einstalling Windows XP P rofessional , enter a name for your computer a[...]

50 Solving Problems www .dell.com | support.dell.com[...]

SECTION 3 Re p l a c i n g Pa r t s Adding Memor y R eplacing the Hard Drive R emoving a Batter y Installing a Batter y R eplacing a Daughter Card Modem[...]

52 R eplacing P arts www .dell.com | support.dell.com Adding Memor y Y ou can increase your computer memory by installing memory modules on the system board. See "Specificatio ns" on page 62 for information on the memory supported by your computer . Be sure to add only memory modules that are intended for your computer . HINT : Memor y mo[...]

R eplacing P arts 53 NOTICE: T o prevent damage to the memor y module connector , do not use tools to spread the inner metal tabs that secure the memor y module. 7 If you are r eplacing a memory modu le, remove the e xisting module. NOTICE: Handle memor y modules by their edges, and do not touch the components on a module. a Use your fingertips to [...]

54 R eplacing P arts www .dell.com | support.dell.com 9 Replace the memory module cover: a Place the memory module cover over the memory module compartment so that the end of the cover with the screw hole is lined up with the lines and arrows as shown in the following figure. b P ress down on the center of the memory module cover , and slide the me[...]

R eplacing P arts 55 11 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 12 T urn on the computer . As the computer boots, it detects the additional memory and automatically updates the system configuration information. R eplacing the Hard Drive NOTICE: T o prevent data loss, tur n off y[...]

56 R eplacing P arts www .dell.com | support.dell.com HINT : Y ou need the Operating System CD to install the Windows ® operating system. Y ou also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. 7 T urn the computer over . Use a small screwdriver to remove the har d- drive screw , an[...]

R eplacing P arts 57 14 Use the Drivers and Utilities CD to install the drivers and utilities for your computer (see page 41). Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. R emoving a Batter y Before r emoving the battery , ensure[...]

58 R eplacing P arts www .dell.com | support.dell.com Installing a Batter y 1 Ensure that the battery lock is in the unlock ed position. 2 Slide the battery into the battery bay until the latch clicks. 3 Lock the battery . R eplacing a Daughter Card Modem 1 Make sur e that the work surface is flat and clean to prevent scratching the computer cover [...]

R eplacing P arts 59 8 T urn the computer over , and remove the scr ews from the modem cover . 9 Place your finger under the cover at the indentation and lift and slide the cover open. 10 Remove the existing modem: a Remove the screws securing the mo dem to the system boar d, and set them aside. b P ull straight up on the attached pu ll tab to lift[...]

60 R eplacing P arts www .dell.com | support.dell.com 13 Install the screws to secur e the modem to the system board. 14 Replace the modem cover .[...]

SECTION 4 Appendix Specifications Standard Settings R etur ning Items for Warranty R epair or Credit Contacting Dell R egulator y Notices[...]

62 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor types Mobile Intel ® Celeron™ processor L1 cache 32 KB (internal) L2 cache 128 KB External bus frequency 133 MHz System Information System chip set Intel 830MG Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits PC Card Ca[...]

Appendix 63 Ports and Connectors P arallel 25-hole connector; unidir ectional, bidirectional, or ECP Video 15-hole connector Audio microphone connector , stereo headphone/speak ers connector PS/2 keyboar d/mouse 6-pi n mini-DIN connec tor USB (2) 4-pin USB-compliant connector Modem RJ-11 connector Communications Modem: T ype v .92 56K MDC Controlle[...]

64 Appendix www .dell.com | support.dell.com External microphone-in connector , stereo headphones/speak ers connector Speaker two 4-ohm speakers Internal speaker amplifier 1.0- W channel into 4 ohms V olume controls keyboar d shortcuts, program menus Display T ype (active-matrix TFT) XGA Dimensions: 14.1 inch Height 215.8 mm (8.5 inches) W idth 287[...]

Appendix 65 Keyboard Number of keys 85 Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Layout QWER TY T ouch P ad X/Y position resolution (graphics table mode) 240 cpi Size: W idth 64.88 mm (2.55-inch) sensor -active area Height 48.88-mm (1.92-inch) rectangle Battery T ype "smart"[...]

66 Appendix www .dell.com | support.dell.com AC Adapter Input voltage 90 to 264 V AC Input current (maximum) 1.7 A Input frequency 47 to 63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Output power 70 W Rated output voltage 20 VDC Dimensions: Height 27.94 mm (1.1 inches) W idth 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 [...]

Appendix 67 Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change th e settings for this program. Certain changes might make your computer work incorrectly . Environmental T emperature range: Opera[...]

68 Appendix www .dell.com | support.dell.com Viewing the System Setup Screens 1 T urn on (or restart) your computer . 2 When the Dell™ logo appears, press immediately . If you wait too long and the W indows ® logo appears, continue to wait until you see the W indows desktop. Then shut down your computer (see page 20) and try again. Depending on [...]

Appendix 69 R eturning Items for W arranty Repair or Credit P repar e all items being returned, whet her for repair or cr edit, as follows: 1 Call Dell to obtain an authorizat ion number , and write it clearly and prominently on the outside of the box. F or the telephone number to call, see "Contacting Dell" on page 70. 2 Include a copy o[...]

70 Appendix www .dell.com | support.dell.com Contacting Dell HINT : T oll-free numbers are for use within the countr y for which they are listed. When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the foll owing table. If you need assistance in determining which codes to use, con tact a local or an[...]

Appendix 71 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 T echnical Support 02 481 92 88 Customer Care 02 481 91 19 Home/Small Business Sales toll-free: 0800 16884 Corporate Sales 02 481 91 00 F ax 02 481 92 99 Switchboard 02 481 91 00 W ebsite: support.euro .dell.com E-mail: tech_be@dell.com E-mail for F rench Spe[...]

72 Appendix www .dell.com | support.dell.com Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T ech nical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-free: 800 858 2333 Customer[...]

Appendix 73 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 T echnical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relational) 3287 1200 F ax Switchboard (Relational) 3287 1201 Switchboard (Home/Small Business) 3287 5000 F ax Switchboard (Home/Small Business) 32[...]

74 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (Calls from outside of F rance) 04 99 75 40 00 Sales 0825 004 700 F ax 0825 004 701 F a[...]

Appendix 75 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support toll-free: 800 96 4107 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales toll-free: 800 96 4109 Corporate Sales toll-free: 800 96 4108 India T echnical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) International Access Code: 1[...]

76 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 F ax 02 696 821 13 Switchboard 02 696 821 12 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/it/it/zdell/ Corporate T echnical Su[...]

Appendix 77 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 T echnical Support (Server) T echnical Support Outside of Japan (Server) toll-free: 0120-1984-35 81-44-556-4152 T echnical Support (Dimension™ and Inspiron™) T echnical Support Outside of Japan (Dimension and Inspiron) toll-free: 0120-1982-26 81-44-520-14[...]

78 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Se rvice) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 7[...]

Appendix 79 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) International Ac[...]

80 Appendix www .dell.com | support.dell.com Norway (L ysaker) International Access Code: 00 Country Code: 47 T echnical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 W ebsite: support.euro .dell.com E-mail Support (P ortable Computers): nor_nbk_suppo[...]

Appendix 81 St. Lucia General Support 1-800-882-1521 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 Customer Service (P enang, Malaysia) 604 633 4949 T ransaction Sales toll-fr ee: 800 6011 054 Corporate Sales toll-free: 800 6011 053 South Africa (Johannesburg) International Access C[...]

82 Appendix www .dell.com | support.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 T echnical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 F ax T echnical Support 08 590 05 594 Sales 08 590 05 185 W ebsite: support.euro .dell.com E-mail: s[...]

Appendix 83 T rinidad/T obago General Support 1-800-805-8035 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 T echnical Support (Corporate/Preferr ed Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Support (Direct/P AD and general) 0870 908 0800 Global Accounts Customer Care 01344 373 185 or 01344 373 186 H[...]

84 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status System toll-free: 1-800-433-9014 AutoT ech (F or portable and desk top computers) toll-free: 1-800-247-9362 Dell Home and Small Business Group (F or portable and desktop computers): Customer T echnical Support [...]

Appendix 85 R egulator y Notices Electromagnetic Interference (EMI) is an y signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeat edly interrupts a licensed radio communications service. Radio commu[...]

86 Appendix www .dell.com | support.dell.com Information T echnology Equipment (I TE), including devices, expansion cards, printers, input/output (I/O) de vices, monitors, and so on, that ar e integrated into or connected to the computer should match the electromagnetic environment clas sification of the computer . A Notice About Shielded Signal Ca[...]

Appendix 87 NOTE: EN 55022 emissions requirements provide for two classifications: • Class A is for typical commercial areas. • Class B is for typical domestic areas. This Dell device is classified fo r use in a typical Class B domestic environment. A "Declaration of Conformity" in accor dance with the preceding directives and standar[...]

88 Appendix www .dell.com | support.dell.com[...]

Index 89 Inde x B BIOS, 67 C characters unexpected, 3 6 computer crashes, 3 8 specifications, 6 2 turning off, 2 0 conflicts res ol vi ng so ft w are and ha rdw are incompatibilities, 4 4 crashes, 38 D damaged computer testing, 4 0 drives fixing problems, 3 6 E electrostatic discharge. See ESD e-mail fixing problems, 3 9 ESD, 13 F finding solutions[...]

90 Index 90 Index S safety instructions ESD prevention, 1 3 settings system setup program, 6 7 shutdown, 20 software fixing problems, 3 8 specifications, 62 System Restore, 45 system setup program, 67 T T ell Me How help file accessing, 2 6 troubleshooting about, 2 4 blue screen, 3 8 dropped or damaged computer , 4 0 e-mail problems, 3 9 external k[...]