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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dell 1300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell 1300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dell 1300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dell 1300 should contain:
- informations concerning technical data of Dell 1300
- name of the manufacturer and a year of construction of the Dell 1300 item
- rules of operation, control and maintenance of the Dell 1300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 1300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 1300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 1300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell 1300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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www .dell.com | support.dell.com Dell™ Inspiron™ 1300/B120/B130 Owner’ s Manual Model PP21L book.book Page 1 Thursday, September 22, 2005 8:08 AM[...]
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Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]
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Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 A T our of Y o ur Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Right Side View . . . . . . . . . . . . . .[...]
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4 Contents 3 Using the Display Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4 Using the Keyboard and T ouch Pad Numeric Keypad . . . . . . .[...]
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Contents 5 6 Using CDs, DVDs, and Other Multimedia Playing a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Adjusting the V olume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Copying CDs and DVDs . . . . . . . . . . . .[...]
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6 Contents 10 Solving Problems Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 CD and DVD drive problems . . . . . . . . . . . . . . . . . . . . . . . . 58 Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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Contents 7 Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 71 If only part of th e display is readable . . . . . . . . . . . . . . . . . . . . 72 Dri[...]
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8 Contents Sy stem Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Commonly Used Options . . . . . . . . . . . . . . . . . . . . . . . . . 103 T ravelling With Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . 105 Identifying Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . 105 Packing the Computer [...]
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Finding Information 9 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • How to set up my computer • Basic troubleshooting in[...]
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10 Finding Information • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online di scussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the har d drive, and the operating system • Customer Care — Con[...]
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A T our of Y our Computer 11 A T our of Y our Computer Front V iew 1 display latch r elease 5 touch pad 9 keyboar d 2 display latches (2) 6 touch pad buttons 10 power button 3 display 7 speakers 4 keyboar d status lights 8 device status lights 1 9 2 8 3 7 10 4 5 6 book.book Page 11 Thursday , September 22, 2005 8:08 AM[...]
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12 A T our of Y our Computer DISPLAY LATCH RELEASE — Slide to release the display latches and open the display . DISPLAY LATCHES — Keeps the display closed. DISPLAY — F or more information about your display , see “ Using the Display .” KEYBOARD STATUS LIGHTS The green lights located above the k eyboard indicate the following: TOUCH PAD /[...]
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A T our of Y our Computer 13 DEVICE STATUS LIGHTS If the computer is connected to an electric al outlet, the ligh t operates as follows: • Solid green: The battery is char ging. • Flashing green: The battery is almost fully char ged. If the computer is running on a battery , the light operates as follows: • Off: The battery is adequately char[...]
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14 A T our of Y our Computer Left Side V iew MODEM CONNECTOR (RJ-11) NOTICE: The network connector is slig htly larger than the mode m connector . T o avoid damaging the computer , do not plug a telephone line into the network connector . 1 modem connector 4 USB connectors (3) 7 ExpressCar d slot 2 network connector 5 microphone connector 8 Express[...]
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A T our of Y our Computer 15 NETWORK CONNECTOR (RJ-45) VIDEO CONNECTOR USB CONNECTORS AUDIO CONNECTORS E XPRESS C ARD SLOT — Supports one ExpressCar d. The computer ships wi th a plastic blank in stalled in the slot. F or more information, see “ Using ExpressCar ds .” Connects the computer to a network. The green and yellow lights next to the[...]
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16 A T our of Y our Computer Right Side V iew OPTICAL DRIVE — Y ou can install devices such as a DVD drive or other optical drive in the optical drive bay . F or more information, see “ CD/DVD Drive .” OPTICAL - DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. SECURITY CABLE SLOT — Lets you attac[...]
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A T our of Y our Computer 17 Back V iew AC ADAPTER CONNECTOR —A TTACHES AN AC ADAPTER TO THE COMPUTER . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connect[...]
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18 A T our of Y our Computer Bottom V iew MEMORY MODULE /M INI PCI COVER — Covers the compartment that contain s the memory module(s) and Mini PCI card. F or more informatio n on replacing memory , see “ Memory .” F or more information on replacing the Mini PCI card, see “ W ireless Mini PCI Card .” OPTICAL DRIVE LOCKING SCREW — Secures[...]
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Setting Up Y our Computer 19 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo re of the following In ternet connection options: • Dial-up connections that pr[...]
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20 Setting Up Y our Computer • If you have already obtained setup information fr om your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwis e, follow the instructions on[...]
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Setting Up Y our Computer 21 T o prepare the new computer for the file transfer : 1 Start the F iles and Settings T ransfer Wizard. 2 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I wi[...]
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22 Setting Up Y our Computer 4 On the Which computer is this? screen, click New Computer and click Next . 5 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive: and click Next. 6 Insert the removable media, such as a floppy disk or CD, and click OK . 7 When the disk creation completes and the Now [...]
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Setting Up Y our Computer 23 See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • Load paper and install the toner or ink cartridge. F or technical assistance, refer to the printer owner's manual or contact the printer m[...]
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24 Setting Up Y our Computer 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary . See th e documentation that came with your printer . Power Protection Devices Several devices are available to protect against power fluctuations and failur es:[...]
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Using the Display 25 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d. The Dell QuickSet Brightness Meter shows the current brightness setting for th[...]
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26 Using the Display Setting Display Resolution T o display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. Before you change any of the default display setting s, mak e a note of the default settings for future refer ence. If you choose a resolu[...]
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Using the Keyboard and T ouch Pad 27 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, pr ess <Fn> and[...]
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28 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions CD or DVD T ray Display Functions Radios (Including Wireless Networking) Power Management <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). F or more information on Quick[...]
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Using the Keyboard and T ouch Pad 29 Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboard operation, such as the charac ter r epeat rate, open the Control P anel, click P rinters and Other Hardware , and click Ke y b o a r d . F or information about the Control P anel, see “ W indows Help and Support Center .” <Fn[...]
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30 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of your finger to al low you to move the cursor on the display . Use the touch pad and touch pa d buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on the[...]
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Using a Battery 31 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your computer , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main b[...]
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32 Using a Battery Checking the Battery Charge The Dell QuickSet Battery Meter , the Microsoft Windows P ower Meter window and icon, and the low-battery warning provide info rmation on the battery charge. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter . The Battery Mete[...]
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Using a Battery 33 • Use the P ower Management W izard to select option s to optimize your computer’s power usage. These options can also be set to change when you pre ss the power button, close the display , or press <Fn><Esc>. See “ P ower Management W izard .” NOTE: See ” Battery Performance “ for more information on cons[...]
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34 Using a Battery • Depending on how you set the power management options on the Advanced tab in the P ower Options P roperties window , use one of the following methods to enter hibernate mode: – Pr ess the power button. – Close the display . – Pr ess <Fn><Esc>. NOTE: ExpressCards may not operate correc tly after the computer [...]
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Using a Battery 35 – Enter hibernate mode. – Shut down Microsoft W indows and turn off the computer . – Prompt a user for an action ( Ask me what to do ). • Select how the computer will respond when you pr ess <Fn><Esc>: – Choose no action. – Enter standby mode. – Enter hibernate mode. – Shut down Microsoft W indows and [...]
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36 Using a Battery Setting Battery Alarms and Actions This screen allows you to enable the low-battery and critical-battery alar ms and to change settings for the alarms. F or example, you can set t he low-battery alarm to 20 percent to r emind you to save work and switch to AC power , and you can se t the critical-battery alarm to 10 percent to en[...]
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Using a Battery 37 Power Meter T ab The P ower Meter tab displays the current power source and amount of battery charge r emaining. Advanced T ab The Advanced tab allows you to: • Set power icon and standby mode password options. • Select how the computer will re spond when you close the display : – Choose no action. – Enter standby mode. ?[...]
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38 Using a Battery The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the comp uter to an electrical outlet to continue charging the battery . F or more information about r esol[...]
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Using a Battery 39 Storing a Battery Remove the battery when you store yo ur computer for an e xtended period of time. A battery discharges during prolonged storage. After a long storage period, rechar ge the battery fully before you use it. See “ Charging the Battery .” book.book Page 39 Thursday , September 22, 2005 8:08 AM[...]
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40 Using a Battery book.book Page 40 Thursday , September 22, 2005 8:08 AM[...]
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Using CDs, DVDs, and Other Multimedia 41 Using CDs, DVDs, and Other Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CD s or DVDs to prevent da mage to your CD/DVD drive or discs. 1 P [...]
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42 Using CDs, DVDs, and Other Multimedia T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copyri ght laws when you create CDs. F or more information on pl aying CDs or D VDs, click Help in the CD or DVD player program window (if available). Adju[...]
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Using CDs, DVDs, and Other Multimedia 43 Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties. 1 Click the Start button and click Control P anel . 2 Under Pick a category , click Appearance and Themes . 3 Under Pick a[...]
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44 Using CDs, DVDs, and Other Multimedia 3 T o copy the CD or DVD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click the Disc Copy button. The computer will read your source CD or D VD and copy the data to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D VD into the drive and [...]
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Using CDs, DVDs, and Other Multimedia 45 Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Sonic DigitalMedia and open a DigitalMedia project. • Y ou must use CD-Rs to burn music CDs that you want to play in r egular stereos. CD-RWs do not play in most home or car stereos. • [...]
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46 Using CDs, DVDs, and Other Multimedia book.book Page 46 Thursday , September 22, 2005 8:08 AM[...]
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Using ExpressCards 47 Using ExpressCards ExpressCard T ypes F or information on supported ExpressCar ds, see “ Specifications .” NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Y our computer shipped with a plastic blank installed in the ExpressCar d slot. Blanks protect unused slots from dust and other particle s. Save the bl[...]
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48 Using ExpressCards The computer recognizes the Expr essCard and automati cally loads the appropriate device driver . If the configuration program tells you to load the manufactu rer's drivers, use the floppy disk or CD that came with the ExpressCar d. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click [...]
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Setting Up a Home and Office Network 49 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: NOTE: Plug the network cable into the ne twork adapter connector on the compu[...]
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50 Setting Up a Home and Office Network 2 On the Network Setup W izard welcome screen, click Next . 3 Click Checklist for creating a network . NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later . 4 Complete the checklist and req[...]
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Setting Up a Home and Office Network 51 1 Click either the pop-up or the network icon to configure your computer for one of the available wireless networks. The Wirele ss Network Connections window lists the wireless networks available in your ar ea. 2 Click to select the network you want to configure, and then click Connect or double-click the net[...]
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52 Setting Up a Home and Office Network book.book Page 52 Thursday , September 22, 2005 8:08 AM[...]
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Dell™ QuickSet Features 53 Dell™ QuickSet Features NOTE: This feature may not be available on your computer . Dell QuickSet is activated from the icon on the taskbar and functions differently when you click, double-click, or right-click the icon. Clicking the QuickSet Icon Click the icon to perform the following tasks: • Adjust power manageme[...]
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54 Dell™ QuickSet Features book.book Page 54 Thursday , September 22, 2005 8:08 AM[...]
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Solving Problems 55 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in “ Lockups and Software P roblems ” and run the Dell Diagn[...]
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56 Solving Problems The computer runs the P re-boot System Assessment, a series of initial tests of your system board, keyboar d, hard drive, and display . • During the assessment, answer any questions that appear . • If a failure is detected, the computer stops and beeps. T o stop the assessment and restart the computer , press <n>; to c[...]
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Solving Problems 57 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructions on the screen. If you cannot resolve the er ror condition, contact Dell. NOTE: The Service T ag for your compu ter is located at the t[...]
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58 Solving Problems 5 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . E NSURE T[...]
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Solving Problems 59 I F YOU HEAR AN UNFAMILIAR SCRAPING OR GRINDING SOUND — • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly . Hard drive problems A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may pr event the operating system from starting. T ry [...]
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60 Solving Problems R UN THE M ODEM H ELPER DIAGNOSTICS — Click the Start button, point to All P rograms and then click Modem Helper . F ollow the instructions on the screen to identify and r esolve modem problems. (Modem Helper is not available on all computers.) V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — 1 Click the Start button [...]
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Solving Problems 61 D ECREASING AVAILABLE MEMORY — One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary , replace them. See “ Memory .” D ISK C: FAILED INITIALIZATION — The hard drive failed initialization. R un the hard drive tests in the Dell Diagnostics. See “ Dell Diagnostics .?[...]
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62 Solving Problems I NVALID CONFIGURATION INFORMATION - PLEASE RUN S YS T E M S ETUP P ROGRAM — The system configuration information does not match the hardwar e configurati on. The message is most likely to occur after a memory module is installed. Correct the appropria te options in the system setup program. See “ Using the System Setup P ro[...]
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Solving Problems 63 O PERATING SY STEM NOT FOUND — Reinstall the hard drive (see "Hard Drive" on page 83). If the problem persists, see “ Contacting Dell .” O PTIONAL ROM BAD CHECKSUM — The optional ROM apparently failed. See “ Contacting Dell .” A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is[...]
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64 Solving Problems Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when running the “ Dell Diagnostics ” or the system setup program . When you attach an external keyboa rd, the integrated keyboard remains ful[...]
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Solving Problems 65 Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . The computer does not start up E NSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET . The computer stops responding NOTICE: Y ou[...]
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66 Solving Problems Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th e operating system installed on your computer . • Ensure that your computer meets the minimum har dwa re requir ements needed to run the software. [...]
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Solving Problems 67 Network Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. C HECK THE [...]
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68 Solving Problems C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connec t the computer to an electrical outlet. If the battery status light flashes green and orange, the battery is too hot to char ge. Shut down the computer , disconnect the computer from [...]
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Solving Problems 69 V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS — 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click V iew installed printers or fax printers . If the printer is listed, ri ght-click the printer icon. 3 Click P roperties and click the Po r t s tab. F or a USB printer , ens[...]
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70 Solving Problems A DJUST THE VOLUME USING KEYBOARD SHORTCUTS — P ress <Fn><End> to disable (mute) or re-enable the integrated speakers. R EINSTALL THE SOUND ( AUDIO ) DRIVER — See “ Reinstalling Drivers and Utilities .” No sound from external speakers E NSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup[...]
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Solving Problems 71 T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 Shut down the computer . 2 Disconnect the mouse. 3 T urn on the computer . 4 At the W indows desktop, use the touch pad to move the curs or around, select an icon, and open it. If the touch pad operates correctly , the mouse may be defective. R EINSTALL TH[...]
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72 Solving Problems A DJUST THE W INDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control P anel . 2 Click Appearance and Themes . 3 Click the area you want to change or click the Display icon. 4 T ry different settings for Color quality and Screen resolution . S EE "E RROR M ESSAGES "— If an error message appears, s[...]
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Solving Problems 73 Windows XP 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenance . 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [ !] )[...]
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74 Solving Problems Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD may not ship with your computer . If using Device Driver Rollback or System Restore does not r esolve the problem, then reinstall the driver from the Drivers and Utilities CD. 1 Save and close any open files, and exit any open programs. 2 Insert the Drivers an[...]
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Solving Problems 75 4 Double-click the type of device for which yo u are installing the driver (for e xample, Modems or Infrared devices ). 5 Double-click the name of the device fo r which you are installing the driver . 6 Click the Driver tab and click Update Driver . 7 Click Install from a list or specific location (Advanced) and click Next . 8 C[...]
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76 Solving Problems Using Microsoft Windows XP Sy stem Restore The Microsoft W indows XP operating system provid es System Restore to allow you to re turn your computer to an earlier operating state (without affecting data files) if changes to the hardwar e, software, or other system settings have left the computer in an undesirable operati ng stat[...]
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Solving Problems 77 Undoing the Last Sy stem Restore NOTICE: Before you undo the last sy stem restore, save and cl ose all open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy s tem restoration is complete. 1 Click the Start button, point to All P rograms → Accessories → System T ools , and th[...]
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78 Solving Problems 5 When prompted, click Fi n i s h to reboot the computer . NOTE: Do not manually shut down the computer . Click Finish and let the computer completely reboot. 6 When prompted, click Ye s . The computer restarts. Because the computer is r estored to its original operating state, the scr eens that appear , such as the End User Lic[...]
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Solving Problems 79 Using the Operating Sy stem CD Before Y ou Begin If you are considering r einstalling the W indows XP operating system to correct a problem with a newly installed driver , first try using W indows XP Device Driver Rollback. See “ Using W indows XP Device Driver Rollback .” If Device Driver Rollback does not resolve the probl[...]
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80 Solving Problems book.book Page 80 Thursday , September 22, 2005 8:08 AM[...]
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Adding and Replacing Parts 81 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in “ T urning Off Y our Computer ” and “ Before W orki[...]
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82 Adding and Replacing Parts CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal moun ting bracket. Hold a component such as a p[...]
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Adding and Replacing Parts 83 6 P ress the power button to ground the system board. 7 Remove any installed ExpressCar ds from the ExpressCard slot. See “ Removing an Expr essCard or Blank .” 8 Close the display and turn the computer upside down on a flat work surface. Hard Drive CAUTION: If you remove the hard drive from the computer when the d[...]
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84 Adding and Replacing Parts NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 3 Lift the cover off the computer and set it aside. 4 Slide the hard drive carrier away from the scr ew hole s, and then use the[...]
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Adding and Replacing Parts 85 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. CD/DVD Drive NOTICE: T o prevent damage to devices, s tore them in a safe, dry place wh en they are not installed in the computer . Avoid pressing down on [...]
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86 Adding and Replacing Parts 6 T o replace the device, push the new device straight into the media bay until it clicks. 7 Replace the security device screw . 8 T urn the computer right-side up and open the display . 9 The operating system automatically recognizes the de vice. If necessary , enter your password to unlock your computer . Memory Y ou[...]
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Adding and Replacing Parts 87 The computer has two memory slots, DIMM A and DIMM B, both located on the bottom of the computer under the memory module/Mini PCI cover . DIMM A holds the basic memory module as configured from the factory . If you did not order addi tional memory , DIMM B will be empty . Generally , if you are adding memory , you will[...]
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88 Adding and Replacing Parts NOTICE: If you need to install memory mo dules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “D IMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector . NOTE: If the memory module is not installed prope[...]
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Adding and Replacing Parts 89 6 Replace the memory module/Mini PC I cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcin g the cover to close may damage your computer . 7 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 8 T[...]
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90 Adding and Replacing Parts Wireless Mini PCI Card If you order ed a Mini PCI card with your computer , the card is already installed. CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid damaging the sy stem board, you must re move the main battery b[...]
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Adding and Replacing Parts 91 b Release the Mini PCI card by spr eading the metal securing tabs until the card pops up slightly . c Lift the Mini PCI card out of its connector . NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. 1 antenna cable 1 book.book Page 91 Thursd[...]
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92 Adding and Replacing Parts 4 Install the replacement Mini PCI car d: NOTICE: T o avoid damaging the Mini PCI ca rd, ensure that the antenna cable is not under the card when you click the card into place. a Align the Mini PCI card with the connector at a 45-degr ee angle, and press the Mini PCI card into the connector until it clicks. 1 Mini PCI [...]
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Adding and Replacing Parts 93 b Connect the antenna cable to the Mini PCI card. Ensur e that the cable snaps onto the primary connector on the Mini PCI card. 1 Mini PCI card 2 metal securing tabs (2) 1 2 book.book Page 93 Thursday , September 22, 2005 8:08 AM[...]
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94 Adding and Replacing Parts 5 Replace the memory module/Mini PC I cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcin g the cover to close may damage your computer . 6 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 7 T[...]
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Adding and Replacing Parts 95 3 T urn the computer right-side up, and then open the display all the way (180 degrees) so that it rests on your work surface. NOTICE: T o avoid damaging the hinge cover , do not lift the cover on both sides simultaneously. 4 Insert a scribe in the indent to lif t the hinge cover on the right side. 5 Ease the hinge cov[...]
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Page 96
96 Adding and Replacing Parts 3 Remove the two screws at the top of the k eyboard. NOTICE: The keycaps on the keyboard are fr agile, easily dislodged, and time-c onsuming to replace. Be careful when removing and hand ling the keyboard. 4 Lift the keyboar d, and hold it up and slightly forw ard to allow access to the k eyboard connector on the syste[...]
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Appendix 97 Appendix Specifications Processor P rocessor type Intel ® P entium ® M or Intel Celeron ® M L2 cache 2 MB (P entium) 1 MB (Celeron) External bus frequency (front side bus) 400 MHz or 533 MHz Sy stem Information System chip set Intel 910GML or 915GM Data bus width 64 bits DR AM bus width dual channel (2) 64-bit buses P rocessor addres[...]
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98 Appendix Memory type 1.8- V SODIMM DDR-2 Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone connector , stereo headphone/speakers connector Mini PCI one T ype IIIA Mini PCI card slot Modem RJ-11 port Network adapter RJ-45 port USB three 4-pin USB 2.0-compliant connectors Video 15-hole connector Communications Modem: [...]
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Appendix 99 Audio Audio type HDA bus Audio controller ST AC9200 Stereo conversion 18- or 24-bit (analog-to-digital and digital- to-analog) Interfaces: Internal HDA bus External microphone-in connector , stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1- W channel into 4 ohms V olume controls keyboar d shor[...]
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100 Appendix Pix el pitch: 15.4-inch 0.2588 mm 14.1-inch 0.237 mm Controls brightness can be controlled through keyboar d shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.9-inch) sensor -active area [...]
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Appendix 101 Charge time (approximate) : Computer off 3 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power -intensive conditions. See "P ower P roblems" on page 67. See "Using a Battery" on page 31 for mor e information on battery life. Life s[...]
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102 Appendix Phy sical Height 35.9 mm (1.41 inches) W idth 356 mm (14 inches) Depth 265.5 mm (10.5 inches) W eight (with 6-cell battery): Configurable to less than 2.86 to 3.13 kg (6.3 to 6.9 lb) depending upon configuration Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relativ[...]
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Appendix 103 Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. (A n exception is the External Hot Key option, which you can disable or enable on ly through sy stem setup.) For mo re information[...]
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104 Appendix Changing the Boot Sequence The boot sequence, or boot order , tells the computer where to look to find the softwar e needed to start the operating system. Y ou can control the boot se quence and enable/disable devices using the Boot Order page of system setup. NOTE: T o change the boot sequence on a one-time-only basis, see “ Perform[...]
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Appendix 105 T ravelling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case. Use the Service T ag if you need to r eport a loss or theft to law enforcement officials and to Dell. • Create a fi[...]
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106 Appendix • If you are travelling internationally , carry proof of ow nership—or of your right to use the computer if it is company-owned—to speed your passage through customs. Investigate the customs regulations of the countries you plan to visit, and consider ac quiring an international carnet (also known as a merchandise passport ) from[...]
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Appendix 107 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . Computer , Keyboard, and Display CAUTION: Before you clean your computer , dis connect the computer from the elec trical outlet and remove any installed batteries. Clean y[...]
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108 Appendix FCC Notices (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency ener gy an d, if not installed and used in accordance with the manufactur er ’s instruction manua l, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a C[...]
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Page 109
Appendix 109 Macrovision Product Notice This product incorporates copyright protection techno logy that is protected by U.S. patents and other intellectual property rights. Use of this copyright prot ection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macro[...]
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110 Appendix Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educationa l, government, healthcare, and medium/large business customers, including P remier , Platinum, and Gold customers) F or specifi[...]
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Page 111
Appendix 111 Australi a (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Home and Small Business 1-300-655-533 Government and Business toll-free: 1-800-633-559 P referred Accounts Division (P AD) toll-free: 1-800[...]
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112 Appendix Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro .dell.com E-mail for F rench-speaking Customers: support.euro .dell.com/be/fr/emaildell/ T echnical Support for XPS portable computers only 02 481 92 96 T echnical Support for all other Dell computers 02 481 92 88 T echnical Support Fa[...]
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Appendix 113 Cayman Islands General Support 1-800-805-7541 Chile (Santiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T e chnical Support E-mail: cn_support@dell.com Customer Care E-mail: custom[...]
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114 Appendix Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark[...]
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Appendix 115 F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T e chnical Support for a ll other Dell computers 0825 387 270 Custome[...]
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116 Appendix Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support[...]
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Appendix 117 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T e chnical Support for a ll other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0[...]
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Page 118
118 Appendix Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]
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Page 119
Appendix 119 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux e mb [...]
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120 Appendix Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]
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Page 121
Appendix 121 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Care toll-free: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free: 0800 446 255 T echnical Support (for servers[...]
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Page 122
122 Appendix P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevi[...]
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Appendix 123 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro .dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P acific Coun[...]
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124 Appendix Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Sm[...]
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Page 125
Appendix 125 Thailand International Access Code: 001 Country Code: 66 W ebsite: support.ap.dell.com T e chnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Care toll-free: 1800 006 007 (option 7) Corporate Sales[...]
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126 Appendix U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Home and Home Office[...]
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Page 127
Glossary 127 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]
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128 Glossary bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer . A byte is usually equal to 8 bits. C C — Celsius — A temperature measur ement scale where 0° is the freezing p[...]
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Page 129
Glossary 129 DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to conn ect PS/2 keyboar d or mouse cable connectors. disk striping — A technique for spr eading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Comput[...]
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130 Glossary expanding the capabilities of the computer . Examples include video, modem, and sound cards. expansion slot — A connector on the system boar d (in some computers) where you insert an e xpansion card, connecting it to the system bus. ExpressCard — A removable I/O car d adhering to the PCMCIA standard. Modems and network adapters ar [...]
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Page 131
Glossary 131 HTML — hypertext markup language — A set of codes inserted into an Internet web page intended for display on an Internet browser . HTTP — hypertext transfer protocol — A protocol for ex changing files between computers connected to the Internet. Hz — hertz — A unit of freq uency measur ement that equals 1 cycle per second. [...]
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132 Glossary LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device. M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems[...]
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Page 133
Glossary 133 O optical drive — A drive that uses optical technology to read or write data from CDs, D VDs, or DVD+R Ws. Example of optical drives in clude CD drives, DVD drives, CD-RW drives, and CD-R W/DVD combo drives. P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referr ed to as an LPT po[...]
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134 Glossary read-only — Data and/or files you can view but cannot edit or delete. A file can have read -only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate — The frequency[...]
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Page 135
Glossary 135 surge protectors — P revent voltage spikes, such as those that may occur during an elec trical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal A C-line voltage level[...]
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136 Glossary V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer . video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster th[...]
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Page 137
Index 137 Index A audio connectors, 15 audio . See sound B battery charging, 3 7 checking the charge, 3 2 description, 1 8 low-battery warning, 3 2 low-charge warning, 3 6 performance, 3 1 power meter , 3 2 removing, 3 8 storing, 3 9 battery-bay latch release, 18 blanks ExpressCar ds, 4 7 removing, 4 8 boot sequence, 104 brightness adjusting, 2 5 C[...]
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138 Index 138 Index drivers, 72 about, 7 2 identifying, 7 2 reinstalling, 7 3 Drivers and Utilities CD, 74 drives problems, 5 8 See hard drive D VD drive problems, 5 8 DV D s , 4 3 playing, 4 1 E End User License Agreement, 9 ergonomics information, 9 error messages, 60 ExpressCar d slot description, 1 5 ExpressCar d s b l a n k s , 47-48 CardBus t[...]
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Page 139
Index 139 module bay swapping devices, 8 5 monitor problems, 7 1 switching the video image, 2 5 N network Network Setup W izard, 4 9 problems, 6 7 setting up, 4 9 network connector description, 1 5 Network Setup W izard, 49 O operating system reinstalling W indows XP , 7 6 optical drive description, 1 6 optical-drive-tray eject button description, [...]
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140 Index 140 Index screen. See moni tor security cable slot description, 1 6 Service T ag, 9 software conflicts, 7 5 p r o b l e m s , 65-66 sound problems, 6 9 volume, 6 9 speaker problems, 6 9 volume, 6 9 speakers description, 1 2 specifications, 97 spyware, 60, 66 standby mode a b o u t , 33, 37 password options, 3 7 Starting the Dell Diagnosti[...]
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Index 141 wireless turning activity on and off, 5 3 wizards F iles and Settings T ransfer Wi z a r d , 2 0 Network Setup W izard, 4 9 P rogram Compatibility Wi z a r d , 6 5 book.book Page 141 Thursday, September 22, 2005 8:08 AM[...]
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142 Index 142 Index book.book Page 142 Thursday, September 22, 2005 8:08 AM[...]