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Table of contents for the manual
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Page 1
Dell t Line-Interactive Rack UPS 1000W, 1920/1500W, and 2700/2300W User's Guide H919N, J718N, K792N, H928N, K802N, H945N, J727N J735N, K811N w w w . d e l l . c o m | s u p p o r t . d e l l . c o m[...]
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Notes and Warnings NOTE: A NOTE indicates important information that helps you make better use of your software. DANGER: A DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. WARNING: A WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or in[...]
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3 Table of Contents | Table of Contents 1 Introduction Finding Information 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety Warnings 3 Installation Inspecting the Equipment 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpacking the Cabinet 13 . . . . .[...]
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4 | Table of Contents Display Functions 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Startup Screen 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screen Locked 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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5 Table of Contents | 6 UPS Maintenance UPS and Battery Care 60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the UPS 61 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing the UPS and Batteries 63 . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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6 | Introduction Introduction The Dell t Line-Interactive Rack uninterruptible power system (UPS) protects your sensitive electronic equipment from basic power problems such as power failures, power sags, power surges, brownouts, and line noise. Power outages can occur when you least expect them and power quality can be erratic. These power problem[...]
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7 Introduction | Providing outstanding performance and reliability, the UPS's unique benefits include: S Buck and Boost voltage regulation that ensures regulated voltage to your load by correcting voltage fluctuations. S Start‐on‐battery capability for powering up the UPS even if utility power is not available. S Maintenance is simplified [...]
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8 | Introduction Finding Information CAUTION: The Safety, Environmental, and Regulatory Information document provides important safety and regulatory information. What are You Looking For? Find It Here S The user's guide for my UPS S The user's guide for the Dell Network Management Card S Dell UPS Management Software NOTE: Documentation a[...]
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9 Safety Warnings | Safety Warnings CAUTION: Before performing the procedures in this document, read and follow the safety instructions and important regulatory information in your Safety, Environmental, and Regulatory Information document. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you sh[...]
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10 | Safety Warnings S Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock). S If the UPS requires any type of transportation, disconnect the internal UPS batteries before tran[...]
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11 Safety Warnings | WARNING: Additional instructions for Rack-Mounted Systems S Your rack kit has been approved only for the rack cabinet provided. It is your responsibility to ensure that installation of the equipment into any other rack complies with all applicable standards. Dell disclaims all liability and warranties with respect to combinatio[...]
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12 | Installation Installation This chapter explains: S Equipment inspection S Unpacking the cabinet S UPS rear panels S UPS setup and installation, including the External Battery Module (EBM) S Remote Emergency Power-off (REPO) installation S Initial startup Inspecting the Equipment If any equipment has been damaged during shipment, keep the shipp[...]
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13 Installation | Unpacking the Cabinet CAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock). CAUTION: The cabinet is heavy (see page 65). Use caution to unpack and mo[...]
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14 | Installation 2 With one person on each side, carefully lift the cabinet out of the outer carton using the handles on the cardboard and set it on a flat, stable surface (see Figure 3). Place the cabinet in a protected area that has adequate airflow and is free of humidity, flammable gas, and corrosion. Figure 3. Lifting the Cabinet 3 Discard or[...]
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15 Installation | Identifying the UPS Rear Panels This section shows the rear panels of the Dell Line-Interactive Rack models. IN P U T 10 0 − 1 2 0V~ Four 5‐15 Receptacles (Load Segment 1) UPS Communication Bay IEC-C14 Input Connector USB Port Two IEC 320-C13 Receptacles (Load Segment 2) REPO Ports RS-232 Port Ground Screw Figure 4. 1000W, 100[...]
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16 | Installation UPS Communication Bay IEC-C20 Input Connector USB Port Two IEC 320-C13 Receptacles (Load Segment 2) REPO Ports RS-232 Port Ground Screw Six 5-15/5-20 and Two IEC 320-C19 Receptacles (Load Segment 1) EBM Connector Cover/Strain Relief Bracket Figure 6. 1920W/120V, 1500W/100V Rear Panel UPS Communication Bay IEC-C14 Input Connector U[...]
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17 Installation | UPS Communication Bay USB Port Two IEC 320-C13 Receptacles (Load Segment 2) REPO Ports RS-232 Port Ground Screw EBM Connector Cover/Strain Relief Bracket 2m, L5-30P Input Cord One L5-20, Two 5-15/5-20, and Two IEC 320-C19 Receptacles (Load Segment 1) Output Circuit Breakers Figure 8. 2700W/120V, 2300W/100V Rear Panel REPO Ports IE[...]
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18 | Installation REPO Ports IEC-C20 Input Connector Ground Screw USB Port RS-232 Port UPS Communication Bay Two IEC 320-C13 Receptacles (Load Segment 2) EBM Connector Cover/Strain Relief Bracket Six IEC 320-C13 and Two IEC 320-C19 Receptacles (Load Segment 1) Figure 10. 2700W, 230V Rear Panel Identifying the UPS Front Panel On/Off Button LCD Panel[...]
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19 Installation | UPS Setup The Dell Line-Interactive Rack UPS can be installed in 19-inch racks and needs only 2U of valuable rack space (3U for 2700/2300W UPS models). NOTE: No tools are needed to attach the rack rails to a round- or square-hole EIA rack. The 2700/2300W UPS models are designed for flexible configurations and can be installed in a[...]
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20 | Installation Unclip the right battery connector and move the connector out of the way. Pull the battery tray out using the plastic tabs and remove the battery tray (see Figure 13). Figure 13. Removing the Battery Tray 2 If installing additional UPSs, repeat Step 1 for each cabinet. NOTE: The instructions are the same for square-hole racks and [...]
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21 Installation | 5 Attach the rails to the rack: Engage the back end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place (see Figure 14). Pull the rail toward the front. Push the front end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place. Figure 14. Installing[...]
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22 | Installation 6 Slide the cabinet into the rack (see Figure 15). Repeat for any additional cabinets. Figure 15. Installing the Cabinet 7 Secure the front of the cabinet to the rack using the four thumbscrews on the mounting brackets (see Figure 16). Tighten by hand; do not use power tools. Repeat for any additional cabinets. Figure 16. Securing[...]
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23 Installation | 8 Install the UPS battery tray (see Figure 17). NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concern. 9 Connect the internal battery connector and reclip the right battery connector. 10 Close the metal battery cover. Adjust the battery con[...]
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24 | Installation 12 Install the UPS front cover (see Figure 18). Figure 18. Installing the UPS Front Cover Tower Setup CAUTION: The UPS and EBM are heavy (see page 65). Lifting the cabinets into the pedestals requires a minimum of two people. To install the 2700/2300W 3U UPS model in a tower configuration: 1 Remove the mounting brackets and the re[...]
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25 Installation | 2 Loosen the thumbscrew on the metal battery cover, slide the cover to the right, and open (see Figure 20). Figure 20. Opening the Metal Battery Cover 3 Connect the internal battery connector. Figure 21. Connecting the Internal Battery Connector[...]
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26 | Installation 4 Rotate the control panel 90 ° counterclockwise (see Figure 22). Figure 22. Adjusting the UPS Control Panel Orientation 5 Close the metal battery cover and tighten the thumbscrew. Torque the screw to 0.7 Nm (6.2 lb in). 6 Rotate the Dell logo 90 ° counterclockwise and install the UPS front cover (see Figure 23). Figure 23. Inst[...]
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27 Installation | NOTE: Dell recommends a minimum of 63.5 mm (2.5 ” ) free space behind the UPS rear panel, and a minimum of 127 mm (5 ” ) between cabinets. 7 Place the cabinet horizontally so that the right end of the cabinet is accessible (see Figure 24). 8 Align the pedestals with the holes on the end of the cabinet. Push the pedestals in pl[...]
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Page 28
28 | Installation Installing the EBM NOTE: A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will not harm personnel. Insert the EBM cable into the UPS battery connector quickly and firmly. An optional EBM can be installed for 1920–2700W UPS models. To install the optional EBM: 1 Remove the battery connector[...]
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Page 29
29 Installation | 2 Install the battery connector cover under the EBM cable to provide strain relief (see Figure 27). Rotate the battery connector cover on its side and position under the EBM cable. Figure 27. Installing the Battery Connection Cover 3 Plug the EBM cable into the UPS battery connector (see Figure 28). Secure the battery connector co[...]
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30 | Installation Installing the UPS To install the UPS: 1 If you plan to use Dell UPS Management Software, connect your computer to the USB port using the supplied cable. For more information about communication options, see page 56. 2 If your rack has conductors for grounding or bonding of ungrounded metal parts, connect the ground cable (not sup[...]
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31 Installation | NOTE: For Europe, the emergency switch requirements are detailed in Harmonized document HD-384-48 S1, “Electrical Installation of the Buildings, Part 4: Protection for Safety, Chapter 46: Isolation and Switching.” REPO Connections Wire Function Terminal Wire Size Rating Suggested Wire Size REPO L1 4–0.32 mm 2 (12–22 AWG) 0[...]
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32 | Installation NOTE: A separate contact must simultaneously cause UPS input AC power to be removed. 5 Connect the switch or circuit to the REPO connector on the UPS rear panel using insulated 0.75 mm 2 –0.5 mm 2 (18–20 AWG) wire. Optional. If you are daisy-chaining the REPO function with another UPS, connect the REPO port labeled “OUT” t[...]
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33 Installation | The power cord current ratings are listed in Table 2. Table 2. Power Cord Ratings Dell UPS Model and Voltage Power Cord Rating Country Supplied Cord Set 1000W 100V JIS C8303 to C13 12A Japan Optional 1000W 120V NEMA 5-15P to C13 15A North America Yes CNS 10917-2 to C13 15A Taiwan Optional C13 to C14 Jumper 12A Japan Optional NBR 1[...]
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34 | Installation Table 2. Power Cord Ratings (continued) Dell UPS Model and Voltage Supplied Cord Set Country Rating Power Cord 1920W 230V C13 to C14 Jumper 10A China/Korea/Australia Yes C13 to C14 Jumper 12/10A North America/Europe Yes CEE 7/7 Schuko to C13 10A Europe (Schuko) Optional SEV 1011 to C13 10A Switzerland Optional AS 3112 to C13 10A A[...]
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35 Installation | Table 2. Power Cord Ratings (continued) Dell UPS Model and Voltage Supplied Cord Set Country Rating Power Cord 2700W 230V CEE 7/7 Schuko to C19 16A Europe (Schuko) Yes BS 1363 to C19 13A United Kingdom (New) Yes GB2009.1 to C19 16A China Yes C19 to C20 Jumper 16A Europe/Australia Yes C19 to C20 Jumper 16A China Yes BS 546 to C19 1[...]
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36 | Installation 10 To change other factory-set defaults, see “Operation” on page 37. 11 If you installed an optional REPO, test the REPO function: Activate the external REPO switch. Verify the status change on the UPS display. Deactivate the external REPO switch and restart the UPS. NOTE: Dell recommends setting the date and time. NOTE: At in[...]
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37 Operation | Operation This chapter contains information on how to use the UPS, including: S UPS startup and shutdown S Control panel and display functions S Retrieving the Event Log S Behavior on overload S Configuring load segments, battery settings, and automatic restart UPS Startup and Shutdown NOTE: The button controls only the UPS output. T[...]
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38 | Operation Starting the UPS on Battery NOTE: Before using this feature, the UPS must have been powered by utility power with output enabled at least once. NOTE: Utility power cannot be present at startup. To start the UPS on battery: 1 Press the button on the UPS front panel until the UPS beeps. The UPS front panel display illuminates, and the [...]
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Page 39
39 Operation | Control Panel Functions The UPS has a three-button graphical LCD with dual color backlight. Standard backlight is used to light up the display with white text and a blue background. When the UPS has a critical alarm, the backlight changes the text to dark amber and the background to amber. See Figure 30. Figure 30. Dell Line-Interact[...]
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40 | Operation To select an option: 1 When scrolling through the settings, the present setting displays for each selection. 2 Press the button to select the option. The current setting for the option flashes when selected. 3 Use the or buttons to toggle the available options. 4 Set the new option by holding the button again for one second. The opti[...]
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41 Operation | Screen Locked To lock a screen, press the button. The current view stays locked and does not automatically return to the default screen after time-out. When the screen is locked, the image of a key appears on the UPS status summary screen just to the left of the status icon. See Figure 31. Pushing any button returns the normal button[...]
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42 | Operation Table 4. Status Summary Screens Status Summary Screen Description UPS Critical Failure The UPS is in Fault mode. The status icon and background are flashing. Battery Mode The status icon and background of the icon are flashing. An audible alarm (0.5 seconds on/4.5 seconds off) accompanies the switch to Battery mode. When the utility [...]
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43 Operation | Table 4. Status Summary Screens (continued) Status Summary Screen Description Normal Mode The UPS is operating in Normal mode from utility power. The UPS monitors and charges the batteries as needed and provides filtered power protection to your equipment. Standby Mode When the UPS is turned off and remains plugged into a power outle[...]
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Page 44
44 | Operation Event Log The Event Log holds up to 50 events. You can scroll through the event screens, beginning with the most recent event. NOTE: The date format is dependent on the language selection. The first row of each event screen contains the date (MM/DD/YYYY) and time (hh:mm:ss) at which the event occurred. The second row contains the typ[...]
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45 Operation | Control Screens Table 6 describes the available control screens. Table 6. Control Screens Control Screens Description Battery Test Schedule Battery Test: yes | Cancel Battery test: no Starts a manual battery test. See “Testing Batteries” on page 64. Reset Error State Reset Alarms: yes | no Manually clears any latched alarms, such[...]
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Page 46
46 | Operation Identification The identification screens display the following UPS information: S Type and model S Part number S Serial number S UPS firmware S Network Management Card firmware NOTE: The NMC firmware screen displays only if the Network Management Card is installed. See “Dell Network Management Card“ on page 58. Settings Only ava[...]
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47 Operation | Table 7. Settings (continued) Description Default Setting Available Settings Set Date and Time Set Month, Day, Year, Hours, Minutes, and Seconds Date:mm/dd/yyyy Time: hh:mm:ss NOTE: The date format is dependent on the language selection. NOTE: Time is a 24-hour clock. 01/01/2009 12:00:00 Control Commands from Serial Port [Enabled] [D[...]
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48 | Operation Table 7. Settings (continued) Description Default Setting Available Settings Battery Saving Mode [Disabled] [10%] [20%] [30%]...[100%] The UPS output is turned off in five minutes if the UPS is on battery and output power is below the selected level. Disabled On Battery Notice Delay [0] [1s] [2s]...[99s] The UPS issues a “UPS on ba[...]
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49 Operation | Table 7. Settings (continued) Description Default Setting Available Settings Reset Peak Consumption Watts [No] [Yes] If No, no action. If Yes, the Peak Consumption Watts value is cleared and the date and time stamp for this statistic is set to the current date and time. No Reset Cumulative Consumption kWh [No] [Yes] If No, no action.[...]
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50 | Operation Retrieving the Event Log To retrieve the Event Log through the display: 1 Press the button for one second to go to the main menu selection and scroll down to the Event Log menu using the button. 2 Press the button to enter the Event Log list. 3 Scroll through the listed events, notices, and alarms using either the button or the butto[...]
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Page 51
51 Operation | Configuring Load Segments Load segments are sets of receptacles that can be controlled by the Dell UPS Management Software, the Dell Network Management Card, or through the LCD display, providing an orderly shutdown and startup of your equipment. For example, during a power outage, you can keep key pieces of equipment running while y[...]
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Page 52
52 | Operation Configuring Automatic Start Delay You can configure the load segment to turn on automatically after the utility power returns, if it was shut down by: S The button S An external command with auto-restart option S Battery under voltage state S Automatic on battery shutdown command You can specify the restart delay time for each load s[...]
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Page 53
53 Operation | Configuring Automatic on Battery Shutdown If set to Off (default), the load segment turns off only when commanded manually by the button, an external command, or through the display (Control > Load Segments). If set to zero seconds (0s), the load segment turns off automatically when the UPS on Battery state activates. If you selec[...]
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Page 54
54 | Operation Configuring Battery Settings Configure the UPS settings for an installed EBM, including whether to run automatic battery tests and automatic restart configuration. Configuring the UPS for an EBM If the UPS is not configured for the EBM, the UPS reports less battery time remaining on the UPS front panel and to any remote software. You[...]
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Page 55
55 Operation | Running Automatic Battery Tests The automatic discharge test, enabled by default, runs during the transition from Float to Rest mode. After the test completes, the charge cycle restarts to completely charge the batteries and then continues to Rest mode normally. The automatic test runs approximately once every three months and does n[...]
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Page 56
56 | Additional UPS Features Additional UPS Features This chapter describes: S Communication ports (RS-232 and USB) S Dell Network Management Card S Dell UPS Management Software RS-232 and USB Communication Ports To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropria[...]
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Page 57
57 Additional UPS Features | Table 9. RS-232 Communication Port Pin Assignment Pin Signal Name Function Direction from the UPS 1 Unused — 2 Tx Transmit to external device Out 3 Rx Receive from external device In 4 Unused — 5 GND Signal common (tied to chassis) — 6 Unused — 7 Unused — 8 Unused — 9 Unused — *Unused pins must be left fre[...]
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Page 58
58 | Additional UPS Features Dell Network Management Card (Optional) The Dell Line-Interactive Rack UPS has one available communication bay, which supports the optional Dell Network Management Card. See Figure 33 for the location of the communication bay. It is not necessary to shut down the UPS before installing a communication card. 1 Remove the [...]
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Page 59
59 Additional UPS Features | Dell UPS Management Software Each Dell Line-Interactive Rack UPS ships with Dell UPS Management Software. Dell UPS Management Software provides up-to-date graphics of UPS power and system data and power flow. It also gives you a complete record of critical power events, and it notifies you of important UPS or power info[...]
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Page 60
60 | UPS Maintenance UPS Maintenance This chapter explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Test the batteries S Update the UPS firmware UPS and Battery Care For the best preventive maintenance, keep the area around the UPS clean and dust‐free. If the atmosphere is very dusty, clean the [...]
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61 UPS Maintenance | Transporting the UPS NOTE: The internal UPS batteries MUST be disconnected before transportation. CAUTION: The following procedure should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries. If the UPS requires any type of transporta[...]
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Page 62
62 | UPS Maintenance 4 Open the metal battery cover. Loosen the thumbscrew on the metal battery cover, slide the cover to the right, and open (see Figure 35). Figure 35. Opening the Metal Battery Cover 5 Disconnect the internal battery connectors (see Figure 36). Figure 36. Disconnecting the Internal Battery Connector[...]
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Page 63
63 UPS Maintenance | 6 Close the metal battery cover. Adjust the battery connector so that the door closes properly. Push the door slightly to the right and then to left. 7 Tighten the thumbscrew. Torque the screw to 0.7 Nm (6.2 lb in). 8 Replace the UPS front cover (see Figure 37). Figure 37. Replacing the UPS Front Cover Storing the UPS and Batte[...]
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Page 64
64 | UPS Maintenance When to Replace Batteries When the status summary screen displays the UPS fault icon with the “Service Battery” alarm and the audible alarm sounds continuously, the batteries may need replacing. Contact your service representative to order new batteries. NOTE: With the user-replaceable battery feature, UPS batteries can be [...]
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Page 65
65 Specifications | Specifications This chapter provides the following specifications: S Model list S Dimensions and weights S Electrical input and output S Environmental and safety S Battery S UPS block diagram Table 10. Model List 100/120V Models 208V Model 230V Models UPS Models 1000R LV (H919N), 1000W 1920R LV (K792N), 1920W (1500W at 100V) 270[...]
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Page 66
66 | Specifications Table 12. Electrical Input 100/120V Models 208V Models 230V Models Nominal Voltage 100/120V 208V 230V Voltage Range 84–150V auto-sensing 160–278V auto-sensing 160–286V auto-sensing Nominal Frequency 50/60 Hz auto-sensing, ± 3 Hz Efficiency (Normal mode) >95% Noise Filtering Full-time EMI/RFI filtering Connections 1000W[...]
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Page 67
67 Specifications | Table 14. Environmental and Safety 100/120V Models 208V Models 230V Models Operating Temperature Up to 1,500 meters: 0°C to 40°C (32°F to 104°F) Above 1,500 meters: 0°C to 35°C (32°F to 95°F) Transit/Storage Temperature -15°C to 60°C (5°F to 140°F) Relative Humidity 0–95% noncondensing Operating Altitude Up to 3,04[...]
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Page 68
68 | Specifications Table 15. Battery Configuration 1000W: (3) 12V, 9 Ah internal batteries (no EBM) 1920/1500W: (6) 12V, 9 Ah internal batteries; (12) 12V, 9 Ah EBM 2700/2300W: (8) 12V, 9 Ah internal batteries; (16) 12V, 9 Ah EBM Voltage 1000W: 36 Vdc internal (no EBM) 1920/1500W: 72 Vdc internal; 72 Vdc EBM 2700/2300W: 96 Vdc internal; 96 Vdc EBM[...]
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Page 69
69 Troubleshooting | Troubleshooting The Dell Line-Interactive Rack UPS is designed for durable, automatic operation and issues alarms to alert you whenever potential operating problems occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user. [...]
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70 | Troubleshooting Event Log Menu From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest. Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.” Events do not require a response. Notices and alarms are reco[...]
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Page 71
71 Troubleshooting | Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Battery test did not run or was interrupted. One of the conditions listed in “Running Automatic Battery Tests” on page 55 was not present. Resolve the condition, then restart the test. UPS on Battery (Notice 168) Intermittent Alarm [...]
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Page 72
72 | Troubleshooting Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Input AC Over Voltage (Alarm 6) Intermittent Alarm Utility voltage exceeds the maximum operating range. The UPS transfers to Battery mode if supporting load. Input AC Under Voltage (Alarm 7) Intermittent Alarm Utility voltage is below t[...]
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73 Troubleshooting | Table 16. Typical Alarms and Conditions (continued) Alarm or Condition Action Possible Cause Charger Failure (Alarm 34) Continuous Alarm A battery charger fault has been detected. The UPS turns off the charger until the next power recycle. Contact your service representative. Output Short Circuit (Alarm 58) Continuous Alarm The[...]