Dell 210 manual

www .dell.com | support.dell.com Dell™ XPS™ 210 Owner’ s Manual Model DCCY * Not present on certain computers. front panel door (push to open) power button power light diagnostic lights headphone connector front panel door (open) microphone connector optional floppy drive or Media Card Reader* network connector IEEE 1394 connector voltage sel[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Setting Up and Using Y our Computer . . . . . . . . . . . . . . . . 13 Front and Back V iew of the Computer . . . . . . . . . . . . . . . . . . . . . . 13 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back [...]

4 Contents Intel ® Viiv™ T echnology (Optional) . . . . . . . . . . . . . . . . . . . . . . . 30 Using Intel ® Viiv™ Quick Resume T echnology (Optional) . . . . . . . . . 30 Enabling the QRT Feature in Sy stem Setup . . . . . . . . . . . . . . . . . 31 Enabling the QRT feature in the Operating sy stem . . . . . . . . . . . . . 31 Hyper -Threa[...]

Contents 5 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 46 No sound from speakers . . . . . . . . . . . . . . . . . . . . . . . . . . 46 No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 47 Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 47 The screen is blank [...]

6 Contents Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Connecting Drive Cables . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Drive Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 75 Power[...]

Contents 7 Cleaning Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Computer , Keyboa rd, and Monitor . . . . . . . . . . . . . . . . . . . . 109 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Dell T echnical Su[...]

8 Contents[...]

Finding Information 9 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: This Owner’ s Manual is av ailable as a PDF at support.dell.com . NOTE: Additional information may ship with your computer . What Are Y ou Looking Fo[...]

10 Finding Information • How to set up my computer Setup Diagram • Service T ag and Express Service Code • Microsoft ® W indows ® P roduct Key Label Service T ag and Microsoft Windows Product Key These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. ?[...]

Finding Information 11 • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, and frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as the memory , hard drive, and operating system • Customer Care — Contact [...]

12 Finding Information • How to reinstall my operating system Operating Sy stem CD NOTE: The Operating Sy stem CD may be optional and may not ship with your computer . The operating system is alread y installed on your computer . T o reinstall your operating system see "Restoring Y o ur Operating System" on page 56. After you reinstall [...]

Setting Up and Using Y our Computer 13 Setting Up and Using Y our Computer Front and Back V iew of the Computer Front View NOTE: The front panel door d oes not close when you are using the Flash Media, IEEE 1394, USB, or headphone connectors. 2 3 5 4 1 6 12 8 9 7 11 10[...]

14 Setting Up and Using Y our Computer 1 CD/D VD drive eject button P ress this button to eject a CD/DVD from the drive. 2 CD/D VD drive-activity light The drive activity light is on when the computer reads data from the CD or D VD drive. 3 USB 2.0 connectors (2) Use the front USB connectors fo r devices that you connect occasionally , such as joys[...]

Setting Up and Using Y our Computer 15 Back View 1 voltage selection switch See the safety instructions in the Pr o d u c t Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug IEEE 1394, USB and other devices into the appropriate connector . 4 card slots Access connectors for any installed [...]

16 Setting Up and Using Y our Computer Back I/O Connectors 12 4 10 3 5 6 7 11 12 13 14 9 8 1 link integrity light • Green — A good connection e xists between a 10-Mbps network and the computer . • Orange — A good connection exists between a 100-Mbps network and the computer . • Off — The computer is not detecting a physical connection t[...]

Setting Up and Using Y our Computer 17 Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • Load paper and insta[...]

18 Setting Up and Using Y our Computer Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup, if you have not already done so . 2 Install the printer driver if necessary . See th e documentation that came with your printer . 3 Attach the USB printer cable to the USB conne[...]

Setting Up and Using Y our Computer 19 • MultiMediaCard (MMC) • Reduced size MMC • Memory Stick (MS/MS P ro/Duo Pro) F or information on installing a Media Card Reader , see "Installing a Media Card Reader" on page 87. T o use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. NOTICE:[...]

20 Setting Up and Using Y our Computer Connecting a TV (Optional) NOTE: T o connect a TV to your computer , you must have a vid eo card that has TV-out func tionality and an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer . 1 F ollow the procedures in "Befor e Y ou Begi[...]

Setting Up and Using Y our Computer 21 Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Commun[...]

22 Setting Up and Using Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or netwo rk connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP wi ll offer one or more of the follow ing Internet connection options: • Dial-up connections tha[...]

Setting Up and Using Y our Computer 23 6 Click the appropriate option under How do you want to co nnect to the Internet? , and then click Next . NOTE: If you do not know which type of conn ection to select, contact your ISP . 7 Use the setup information provided by your ISP to complete the setup. If you are having problems connecting to the Int ern[...]

24 Setting Up and Using Y our Computer T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you observe al l copyright laws when creating CDs or DVDs. A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more i[...]

Setting Up and Using Y our Computer 25 Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms → Accessories → Entertainment , and then click V olume Control . 2 In the V olume Control window , click the bar in the V olume Control column and slide it up or [...]

26 Setting Up and Using Y our Computer 1 Click the Start button, point to All P rograms → Rox io → Creator P rojects , and then click RecordNow Copy . 2 Under the Copy tab, click Disc Copy . 3 T o copy the CD or DVD: • If you have one CD/DVD drive , ensure that the settings ar e correct and click the Disc Copy button. The computer reads your [...]

Setting Up and Using Y our Computer 27 DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explorer to drag and drop files to a CD-R or CD-R W only after you start Roxio Creator Plus and open a Cr eator project. • Use CD-Rs to burn music CDs that you want to play in regular ster eos. CD-RWs may not play in many home or car stereos.[...]

28 Setting Up and Using Y our Computer Power Management The Microsoft ® W indows ® XP power management features can r e duce the amount of electricity your computer uses when it is on and you are not using it . Y ou can reduce power to just the monitor or the hard drive, or you can use standby mode or hib ernate mode to r educe power to the entir[...]

Setting Up and Using Y our Computer 29 Because hibernate mode requir es a special file on yo ur hard drive with enough disk space to store the contents of the computer memory , Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer ’s hard drive become s corrupted, W indows XP recr eates the h[...]

30 Setting Up and Using Y our Computer Advanced T ab The Advanced tab allows you to: • Place the power options icon in the W indows taskbar for quick access. • Set the computer to prompt you for your W indows password befor e the computer exits from standby mode or hibernate mode. • P rogram the power button to activate standby mode, activate[...]

Setting Up and Using Y our Computer 31 Enabling the QRT Feature in Sy stem Setup The QR T drivers must be installed before this feature becomes active . These drivers ar e installed when this option is order ed. Also, Quick Resume is ena bled in system setup when this featur e is ordered. 1 Enter system setup (see page 102). 2 P ress the arrow keys[...]

32 Setting Up and Using Y our Computer T o determine if your computer is using Hyper - Threading technology : 1 Click the Start button, right-click My Computer , and then click P roperties . 2 Click Hardware , then click Device Manager . 3 In the Device Manager window , click the plus (+) sign n ext to P rocessors . If Hyper - Threading is enabled,[...]

Solving Problems 33 Solving Problems T roubleshooting T ips F ollow these tips when you tr oubleshoot your computer: • If you added or removed a part befor e the proble m started, review the installation procedures and ensure that the part is corr ectly installed. • If a peripheral device does not work, ensu re that the device is properly conne[...]

34 Solving Problems Drive Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . CD and DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may cause noise, which does not i ndicate a defect in the drive or the CD or DVD. NOTE: B[...]

Solving Problems 35 Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTE: Connect the modem to an anal og telephone jack only . The modem does not opera te while[...]

36 Solving Problems C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector -shaped icon next to it). • Ensure tha[...]

Solving Problems 37 Error Messages CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . If the error message is not listed , see the documentation for the opera ting system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY[...]

38 Solving Problems Media Card Reader Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . IEEE 1394 Device Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information G[...]

Solving Problems 39 Keyboard Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide [...]

40 Solving Problems A program stops responding A program crashes repeatedly NOTE: Most software includes install ation instructions in its documentati on or on a floppy disk or CD. A program is designed for an earlier Windows operating sy stem A solid blue screen appears E ND THE PROGRAM — 1 P ress <Ctrl><Shift><Esc> simultaneou[...]

Solving Problems 41 Other software problems Memory Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible[...]

42 Solving Problems Mouse Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . I F YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory" on page 66) to ensure that your computer is successfully communicating wit[...]

Solving Problems 43 Network Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . Power Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . R UN THE H ARD[...]

44 Solving Problems Printer Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your printer , contact the printer’ s manufacturer . I F THE POWER LIGHT IS OFF — The computer is either turned off or is n[...]

Solving Problems 45 Scanner Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentat[...]

46 Solving Problems Sound and Speaker Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . No sound from speakers NOTE: The volume control in MP3 and o ther media players may override the Windows volume setting. Alway s check to ensure that the volume [...]

Solving Problems 47 No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. The screen is blank R UN THE SPEAKER DIAGNOSTICS — See your speak[...]

48 Solving Problems The screen is difficult to read T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 49. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting[...]

T roubleshooting T ools 49 T roubleshooting T ools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . T o help you troubleshoot a problem, your computer ha s four lights labeled 1, 2, 3, and 4 on the front panel (see "F ront View" on [...]

50 T roubl eshooting T ools A possible graphics card failur e has occurred. • Reseat any installed graphics cards (see "Cards" on page 70). • If available, install a working graphics card into your computer . • If the problem persists or the computer has integrated graphics, contact Dell (see "Contacting Dell" on page 112)[...]

T roubleshooting T ools 51 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing an e xpansion card (not a graphics card) and r estarting the computer (see "Cards" on page 70). 2 If the problem persists, reinstall the card that you r e moved, then remove a different car d and restart the computer . [...]

52 T roubl eshooting T ools Dell Diagnostics CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , p erform the checks in "Solving Problems" on page 33 and run the Dell D[...]

T roubleshooting T ools 53 Dell Diagnostics Main Menu The following tests can be r un from the Dell Diagnostics Main Menu : F or any problem encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem de scription exactly as it appears and follow the instructions on the s[...]

54 T roubl eshooting T ools Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboar d. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only the driver for [...]

T roubleshooting T ools 55 Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for your Dell™ computer . If you install drivers obtained from other sources , your computer may not function properly . Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or up[...]

56 T roubl eshooting T ools If Device Driver Rollback and manua lly reinstalling the driver do not resolve the problem, use System Restore to r eturn your computer to the operating state that existed before you installed the new driver (see "Using Microsoft W indows XP System Restore" on page 56). Resolving Software and Hardware Incompati[...]

T roubleshooting T ools 57 Restoring the Computer to an Earlier Operating State NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter , open, or delete any files or programs until the sy stem restoration process is complete. NOTE: If a problem occurs after you i[...]

58 T roubl eshooting T ools Enabling Sy stem Restore If you reinstall W indows XP with less than 200 MB of fr ee hard-disk space available, System Restore is automatically disabled. T o determine if System Restore is enabled: 1 Click Start , then click Control Pa n e l . 2 Under Pick a Ca tegory , click P erformance and Maintenance . 3 Click System[...]

T roubleshooting T ools 59 7 Click Next . The System Restore screen appears and the computer r estarts. 8 After the computer restarts, click OK . Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive perma nently deletes the PC Restore utility from your computer . After you have removed Dell PC Restore, you will no t be able[...]

60 T roubl eshooting T ools[...]

Removing and Installing Parts 61 Removing and Installing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Of f Y our Computer" on page 61[...]

62 Removing and Installing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . CA[...]

Removing and Installing Parts 63 3 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover . NOTICE: Ensure that sufficient space exists to[...]

64 Removing and Installing Parts Inside V iew of Y our Computer CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before opening the cover . 1 drive releas e[...]

Removing and Installing Parts 65 Sy stem Board Components 2 4 3 5 28 10 13 16 18 27 11 9 15 14 1 29 24 25 23 22 21 20 12 6 19 7 8 26 17 30[...]

66 Removing and Installing Parts Memory Y ou can increase your computer memory by ins talling memory modules on the system boar d. Y our computer supports unbuffered, non-ECC, DDR2 memory . NOTE: Buffered memory is not supp orted on this computer . DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, [...]

Removing and Installing Parts 67 The r ecommended memory configurations are: • A pair of matched memory modules installed in DIMM connectors 1 and 2 (white securing clips) or • A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 (black securing clips) NOTICE: Do not[...]

68 Removing and Installing Parts Addressing Memory With 4-GB Configurations Y our computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current operating systems, such as Microsoft ® W indows ® XP , can use a maximum of 4 GB of address space; however , the amount of memory available to the opera ting system is less th an 4 GB[...]

Removing and Installing Parts 69 5 Align the notch on the bottom of the mo dule with the crossbar in the connector . NOTICE: T o avoid damage to the memory module, press the modul e straight down into th e connector while you apply equal force to ea ch end of the module. 6 Insert the module into the connector unt il the module snaps into position. [...]

70 Removing and Installing Parts Removing Memory CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: T o prevent static damage to components inside your computer , discharge static electricity from your body before you touch any of your com puter’ s [...]

Removing and Installing Parts 71 If you are installing or r eplacing a PCI Express car d, fo llow the procedures in the next section. If you ar e removing but not r eplacing a card, see "R emoving a PCI Express Card" on page 74. If you are r eplacing a card, r emove the current driver for the card from the operating system. Installing a P[...]

72 Removing and Installing Parts 5 P repare the car d for installation. See the documentation that came with the card fo r information on configuring the car d, making internal connections, or otherwise customizing it for your computer . CAUTION: Some network adapters automatically start the computer when the y are connected to a network. T o guard[...]

Removing and Installing Parts 73 10 Close the card r etention door by snapping it into place. NOTICE: Do not route card cables over or behind the cards. Ca bles routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card. See the documentation[...]

74 Removing and Installing Parts Removing a PCI Express Card 1 F ollow the procedures in "Befor e Y ou Begin" on page 61. 2 If necessary , disconnect any cables connected to the card. 3 Gently pull back the securing tab, grasp the card by it s top corners, and then ease it out of its connector . 4 If you are r emoving the card permanently[...]

Removing and Installing Parts 75 Connecting Drive Cables When you install a drive, you connect two cables—a DC power cable and a data cable—or a single interface cable to the back of t he drive and to the system boar d. Drive Interface Connectors Most interface connectors are k eyed fo r correct insertion; that is, a notch or a missing pin on o[...]

76 Removing and Installing Parts Connecting and Disconnecting Drive Cables When connecting and disconnecting a serial A T A data cable , hold the cable by the black connector at each end. The serial A T A interface co nnectors are keyed for corr ect insertion; that is, a notch or a missing pin on one connector matches a tab or a fi lled-in hole on [...]

Removing and Installing Parts 77 NOTICE: Do not pull the drive out of the computer by the dr ive cables. Doing so may cause damage to cables and the cable connectors. 3 Lift the drive out of the computer and disconnec t the power and hard-drive cables from the drive. 1 tabs (2) 2 hard drive 1 power cable 2 hard drive cable or serial A T A data cabl[...]

78 Removing and Installing Parts Installing a Hard Drive 1 Unpack the replacement har d drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer . NOTE: If your replacement hard drive does not have the plastic gu ide bracket attached, remo ve the bracket from the old drive by [...]

Removing and Installing Parts 79 3 Connect the power cable and hard-dri ve or SA T A cable to the drive. 4 Check all connectors to be certain that th ey are properly cabled and firmly seated. 5 Gently slide the drive into the open bay until the ha rd drive plastic latch att aches to the har d drive holder on the chassis. NOTE: The plastic latch fit[...]

80 Removing and Installing Parts 6 Align the drive screw holes with the scr ews projecting up on the heat sink holder . 7 F irmly press on the blue tab on each side of the drive until you hear a click. 8 Replace the computer cover ("Replac ing the Computer Cover" on page 96). NOTICE: T o connect a network cable, first plug the cable into [...]

Removing and Installing Parts 81 CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the computer cover . Removing a CD/DVD Drive 1 F ollow [...]

82 Removing and Installing Parts 5 Disconnect the data cable from the system board connector . 6 Disconnect the power cable and data cable from the back of the drive. 1 data cable 2 power cable 3 system board connector 4 CD/D VD drive 5 CD/D VD drive bracket 2 1 4 5 3[...]

Removing and Installing Parts 83 Installing a CD/DVD Drive 1 Unpack the drive and prepar e it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer . 2 Connect the power and data cables to the drive. 3 Connect the data cable to the system board connector on the system boar d. 1[...]

84 Removing and Installing Parts 4 Gently position the drive until it clicks into place. 5 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6 Replace the computer cover (see "Repl acing the Computer Cover" on page 96). 7 Connect your computer and devices to thei r electrical out[...]

Removing and Installing Parts 85 Media Card Reader F or information about using the Media Card Reader , see "Using a Media Card Reader (Optional)" on page 18. CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: T o prevent static damage to co[...]

86 Removing and Installing Parts 5 P u ll up on the drive release latch and slide the Me dia Car d Reader towards the back of the computer , then lift to remove the drive from the computer . 1 drive release latch 2 Media Card Reader 1 2[...]

Removing and Installing Parts 87 Installing a Media Card Reader 1 F ollow the procedures in "Befor e Y ou Begin" on page 61. 2 Remove the Media Card Reader from its packaging. 3 Slide the drive into place until you hear a c lick or feel the drive securely installed.[...]

88 Removing and Installing Parts 4 Connect the interface cable to the back of the Me dia Card Reader and to the Media Car d Reader connector on the system board. 5 Replace the CD/D VD drive (see "Installing a CD/DVD Drive" on page 83). 6 Replace the hard drive (see "Instal ling a Har d Drive" on page 78). 7 Replace the computer [...]

Removing and Installing Parts 89 Floppy Drive (Optional) CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . CAUTION: T o guard against electrical shock, alway s unplug your computer from the electrical outlet before removing the cover . Removing a Floppy Driv[...]

90 Removing and Installing Parts 5 Disconnect the interface cable from the system board (see "System Boar d Components" on page 65). NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. 1 cable release tab 2 interface cable edge connector 3 interface cable 2 3 1[...]

Removing and Installing Parts 91 Installing a Floppy Drive NOTE: The interface cable is held in place by the metal dr ive bracket and does not need to be removed from the drive. 1 F ollow the procedures in "Befor e Y ou Begin" on page 61. 2 Gently slide the drive into place until you hear a click or feel the drive securely installed.[...]

92 Removing and Installing Parts 3 Attach the interface cable to the system boar d (see "System Boar d Components" on page 65). 4 Check all cable connections, and fold cables out of th e way to provide airflow fo r the fan and cooling vents. 5 Replace the CD/D VD drive (see "Installing a CD/DVD Drive" on page 83). 6 Replace the [...]

Removing and Installing Parts 93 Modem CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: Before you remove or install the mo dem, make sure to d isconnect all telephone an d network cables from your computer . NOTICE: T o prevent static damage to components in[...]

94 Removing and Installing Parts 2 Remove the existing modem: a Remove the modem cable from the RJ11 internal connector . b Use a small Phillips screwdriver to r emove the two screws securing the modem to the system board, and set the scr ews aside. c P ull straight up on the attached pull-tab to lift the modem out of its connector on the system bo[...]

Removing and Installing Parts 95 3 Remove the computer cover (see "Remov ing the Computer Cover" on page 62). 4 Locate the battery socket (see "System Board Components" on page 65). NOTICE: If you pry the battery out of its so cket with a blunt object, be careful not to touch the sy stem board with the object. Ensure that the ob[...]

96 Removing and Installing Parts Replacing the Computer Cover CAUTION: Before you begin any of the proced ures in this section , follow the safety inst ructions located in the Product Information Guide . 1 Ensure that all cables ar e connect ed, and fold cables out of the way . Gently pull the power cables toward you so that they do not get caught [...]

Specifications 97 Specifications Processor P rocessor types Intel ® P entium ® 4, P entium ® D, Celeron ® D, Intel Core™ processor Level 2 (L2) cache 1 MB for P entium 4 5XX processors (with Hyper Threading) 2 MB for P entium 4 6XX processors (with Hyper Threading) 2 x 2 MB for P entium D 9XX processors (with dual core) 2 x 1 MB for P entium [...]

98 Specifications Vide o T ype integrated Intel Graphics Medi a Accelerator X3000 or PCI Expr ess x16 graphics expansion slot Audio T ype Internal 7.1 channel Intel High Definition Audio (Sigmatel ST AC9227) Expansion Bus Bus type PCI Express x1 and x16 Bus speed PCI Express: x1 slot bidirectional speed: 500 MB/sec x16 slot bidirectional speed: 8 G[...]

Specifications 99 USB 10-pin header for optional Media Card Reader (3.5 inch bay device) and two front-panel and six ba ck-panel USB 2.0–compliant connectors NOTE: The 10-pin header connector used for the optional Media Card Reader is popu la ted with only nine pins for keying purposes. Aud io six back-panel connectors for line-in, line-out/headp[...]

100 Specifications Controls and Lights P ower control push button P ower light green light — Blinking gr een in sleep state; solid green for power -on state. amber light — Blinking amber indica tes a problem with an installed device; solid amber indicates an in ternal power problem (see "P ower P r oblems" on page 43). Hard drive acce[...]

Specifications 101 Sy stem Setup Overview Use system setup as follows: • T o change the system configuration information after yo u add, change, or remove any hardwar e in your computer • T o set or change a user-selectable option such as the user passwor d • T o read the current amount of memory or set the type of har d drive installed Befor[...]

102 Specifications Entering Sy stem Setup 1 T urn on (or restart) your computer . 2 When the DELL logo appears, press <F2> immediately . NOTE: Keyboard failure may result when a key on the ke yboard is held down for exte nded periods of time. T o avoid possible keyboard failure, press and release < F2> in even intervals unti l the sy st[...]

Specifications 103 Sy stem Setup Options NOTE: Depending on your comp uter , BIOS version, and ins talled devices, the items listed in this section may not appear , or may not appea r exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific inf[...]

104 Specifications USB Controller Set to On (default) so that USB devices will be detected and supported in the operating system. The No Boot option enables a USB controller , but it does not recognize a USB storage device. Video Primary Video This setting specifies which video co ntroller is primary when two video controllers are pr esent on the c[...]

Specifications 105 Admin Password This option provides restricted access to the computer's system setup in the same way that access to the co mputer can be restricted with the System Pa s s w o r d option. NOTE: T o delete a password, enter the old password and press <Enter> two times. System Password Displays the current status of the s[...]

106 Specifications Boot Sequence This feature allows you to chan ge the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new se ttings to avoid losing the changes. Option Settings • Diskette Drive — T he computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, the com[...]

Specifications 107 4 At the Boot Device Menu , use the up- and down-arrow keys or pr ess the appropriate number on the keyboar d to highlight the device that is to be used for the current boot only , and then press <Enter>. F or example, if you ar e booting to a USB memory key , highlight USB Flash Device and press <Enter>. NOTE: T o bo[...]

108 Specifications Clearing Forgotten Passwords CAUTION: Before you begin any of the proc edures in this section , follow the safety inst ructions located in the Product Information Guide . NOTICE: This process erases both the sy s tem and administrator passwords. 1 F ollow the procedures in "Befor e Y ou Begin" on page 61. 2 Remove the c[...]

Specifications 109 NOTE: In you sy stem setup (see "Sy stem Setup" on pa ge 101), both sy stem and administrator password options appear as Not Set . The password feature is enabled but a passw ord is not assigned. 13 Assign a new system and/or admini strator password, as needed. Clearing CMOS Settings CAUTION: Before you begin any of the[...]

110 Specifications • T o clean your monitor screen, lightly dampen a soft, clean cloth with water . If possible, use a special screen-cleaning tissue or solution suitab le for the monitor’s antistatic coating. • W ipe the keyboar d, computer , and plastic part of the monitor with a soft cleaning cloth moistened with a solution of three parts [...]

Specifications 111 Dell provides limited technical support for t he computer and any "Dell-installed" software and peripherals 1 . Support for third-party softwar e and peripherals is provided by the original manufacturer , including those purchased and/or installed through Dell Software and P eripherals, Readywar e, and Custom F actory I[...]

112 Specifications These limits are designed to provide r easonable pr otection against harmful int erference in a residential installation. However , there is no guarantee that int erfer ence will not occur in a particular installation. If this equipment does cause harmfu l interference with radio or television r eception, which can be determined [...]

Specifications 113 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and T oll-Free Numbers Anguilla W ebsite: www .dell.com.ai E-mail: la-techsupport@dell.com T echnical Support toll-free: 800-335-0031 Antigua and Barbuda W ebsite: www .dell.com.ag[...]

114 Specifications Austria International Access Code: 900 We b s i t e : support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referred Accounts/Corporate Customer Care 0820 240 530 16 Support for XPS 0[...]

Specifications 115 Brazil International Access Code: 00 Country Code: 55 City Code: 51 W ebsite: www .dell.com/br E-mail: BR- T echSupport@dell.com Customer Care and T ech Support 0800 90 3355 T echnical Support F ax 51 2104 5470 Customer Care F ax 51 2104 5480 Sales 0800 722 3498 British V irgin Islands General Support toll-free: 1-866-278-6820 Br[...]

116 Specifications Chile (Santiago) Country Code: 56 City Code: 2 We b s i t e : www .dell.com/cl E-mail: la-techsupport@dell.com Sales and Customer Support toll-free: 1230-020-4823 T echnical Support (CTC) toll-free: 800730222 T echnical Support (ENTEL) toll-free: 1230-020-3762 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support webs[...]

Specifications 117 Colombia W ebsite: www .dell.com/cl E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-800-915-5704 Costa Rica W ebsite: www .dell.com/cr E-mail: la-techsupport@dell.com T echnical Support toll-free: 800-012-0232 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro.dell.com [...]

118 Specifications Ecuador We b s i t e : www .dell.com/ec E-mail: la-techsupport@dell.com General Support (calling from Quito) toll-free: 999-119-877-655-3355 General Support (calling from Guayaquil) toll-free: 1800-999-119-877-655- 3355 El Salvador We b s i t e : www .dell.com/ec E-mail: la-techsupport@dell.com T echnical Support (T elephonica) t[...]

Specifications 119 F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro.dell.com Home and Small Business T echnical Support for XPS 0825 387 129 T echnical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboar d 0825 004 700 Switchboard (calls from[...]

120 Specifications Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro.dell.com T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada E-mail: la-techsupport@dell.com General Support toll-[...]

Specifications 121 India E-mail: india_support_desktop@dell.com india_support_notebook@dell.com india_support_Server@dell.com T echnical Support 1600338045 and 1600448046 Sales (Large Corporate Accounts) 1600 33 8044 Sales (Home and Small Business) 1600 33 8046 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 W ebsi[...]

122 Specifications Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T echnical Support 02 577 826 90 Customer Care 02 577 825 55 Fa x 02 575 035 30[...]

Specifications 123 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dim[...]

124 Specifications Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux[...]

Specifications 125 Mexico International Access Code: 00 Country Code: 52 E-mail: la-techsupport@dell.com T echnical Support (T elMex) toll-free: 1-866-563-4425 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat E-mail: la-techsupport@dell.com General Support toll-f[...]

126 Specifications Norway (L ysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com T echnical Support for XPS 815 35 043 T echnical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Switchboard 671 16865 Pa n a [...]

Specifications 127 St. Lucia W ebsite: www .dell.com/lc E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-866-464-4352 St. V incent and the Grenadines W ebsite: www .dell.com/vc E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-866-464-4353 Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The p[...]

128 Specifications South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 We b s i t e : support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 Southeast Asian and P a[...]

Specifications 129 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 W ebsite: support.euro.dell.com E-mail: T ech_support_central_Europe@dell.com T echnical Support for XPS 0848 33 88 57 T echnical Support (Home and Small Business) for all other Dell products 0844 811 411 T echnical Support (Corporate) 0844 822 844 [...]

130 Specifications T urks and Caicos Islands We b s i t e : www .dell.com/tc E-mail: la-techsupport@dell.com General Support toll-free: 1-877-441-4735 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com[...]

Specifications 131 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas C[...]

132 Specifications U.S. V irgin Islands E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-877-702-4360 V enezuela We b s i t e : www .dell.com/ve E-mail: la-techsupport@dell.com T echnical Support toll-free: 0800-100-2513 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mai[...]

Index 133 Index A audio . See sound B battery problems, 3 3 replacing, 9 4 BIOS, 101 boot sequence, 106 c h a n g i n g , 106-107 option settings, 1 0 6 booting to a USB device, 1 0 6 C car ds installing, 7 1 removing, 7 4 slots, 7 0 types supported, 7 0 CD/D VD drive problems, 3 4 CD/D VD-RW drive problems, 3 5 CDs, 25 operating system, 1 2 playin[...]

134 Index 134 Index End User License Agreement, 9 ergonomics information, 9 error messages diagnostic lights, 4 9 F floppy drive installing, 9 1 removing, 8 9 H hard drive installing, 7 8 problems, 3 5 removing, 7 6 hardwar e Dell Diagnostics, 5 2 Hardwar e T roubleshooter , 56 Help and Support Center , 11 help file W indows Help and Support Center[...]

Index 135 O operating system reinstalling, 1 2 restoring, 5 6 Operating System CD, 12 P passwor d clearing, 1 0 8 jumper , 1 0 8 PC Restore, 56 PCI Express car ds installing, 7 1 removing, 7 4 playing CDs, 2 3 D VDs, 2 3 power conserving, 2 8 hibernate mode, 2 8 , 3 0 managing, 2 8 options, 2 9 options, advanced, 3 0 options, hibernate, 3 0 options[...]

136 Index 136 Index sound problems, 4 6 volume, 4 6 speaker problems, 4 6 volume, 4 6 specifications audio, 9 8 computer information, 9 7 connectors, 9 8 controls and lights, 1 0 0 drives, 9 8 environmental, 1 0 1 expansion bus, 9 8 memory , 9 7 p h y s i c a l , 100 p o w e r , 100 processor , 9 7 technical, 9 7 video , 9 8 standby mode, 28 suppor[...]