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Table of contents for the manual
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Dell™PowerEdge™2650SystemsServiceManual System Overview Basic Troubleshooting Indicators, Codes, and Messages Removing and Replacing Parts Jumpers and Connectors Using the System Setup Program Notes, Notices, and Cautions Information in this document is subject to change without notice. © 2002DellComputerCorporation.[...]
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Back to Contents Page Basic Troubleshooting Dell™PowerEdge™2650SystemsServiceManual Initial User Contact External Visual Inspection Observing the Boot Routine Internal Visual Inspection Running the System Diagnostics Obtaining Technical Assistance The basic troubleshooting procedures can [...]
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Observing the Boot Routine After you have performed an external visual inspection, boot the system and, while the boot routine is running, observe the system for any indications of problems. To observe problem indications during the boot routine, perform the following steps: 1. If the system is off, turn on all peripherals and the system. Durin[...]
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1. Remove the bezel (see " Removing the Bezel "). 2. Turn off the system, including any attached peripherals, and disconnect all the power cables from electrical outlets. 3. Remove the cover (see " Removing the Cover "). 4. Verify that the memory modules, expansion cards, and microprocessors are fully seated in t[...]
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provided to assist you. For more information on these help tools, see "Getting Help" in your Installation and Troubleshooting Guide . Back to Contents Page [...]
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Back to Contents Page Indicators, Codes, and Messages Dell™PowerEdge™2650SystemsServiceManual The system indicators and features are illustrated in this section. This section also describes each type of message, and lists the possible causes and actions you can take to resolve any problems indicated by a message. System - Status [...]
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Additional indicators are located behind the bezel. The front - panel status LCD provides information using an alphanumeric character display (see " LCD Status Messages "). See Figure3 -2 for the front - panel indicators and features. Figure3 - 2 shows the front - panel features of the system. Table3 -2 describes the front - pane[...]
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Power Indicator Codes The system has indicators on the front panel and the power supplies that signify system power status. Power - Button Indicator Codes The power button controls the power input to the system's power supplies. The power button indicator can provide information on power status (see Figure3 - 2 ). Table3 - 4 lists th[...]
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Hard - Drive Indicator Codes Each hard - drive carrier has two indicators: a busy indicator and a status indicator (see Figure3 -5 ). The indicators provide information on the status of the respective hard drive. Table3 - 6 lists the drive indicator codes. Figure 3 - 5. Hard - Drive Indicators Table3 - 6 lists the drive indicator c[...]
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NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure3 - 6 ). Table3 - 7 lists the NIC indicator codes on the back panel. The front panel has a link indicator for each NIC (see Figure3 - 2 ). Each indicator signifies whether the corresponding NIC is connect[...]
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Line 1 Message Line 2 Message Causes Corrective Actions SYSTEM ID SYSTEM NAME SYSTEM ID is a unique name, five characters or less, defined by the user. SYSTEM NAME is a unique name, 16 characters or less, defined by the user. The system ID and name display under the following conditions: l The system is powered on. l The power is off and active POS[...]
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E07FA TEMP CPU n THERM Specified microprocessor is out of acceptable temperature range and is operating at a reduced speed, or frequency. Ensure that the system cooling fans are properly installed. If the problem persists, replace the faulty fan(s) (see " System Fans "). If the problem persists, ensure that the microprocessor heat sinks a[...]
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Solving Problems Described by LCD Status Messages When a single message appears on the status LCD, locate the code in Table3 -9 and perform the suggested corrective action. The code on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E0280MISSINGVRM2 appears, you know that a [...]
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Diskette read failure Faulty or improperly inserted diskette. Replace the diskette. Diskette subsystem reset failed Faulty or improperly installed diskette drive. Ensure that the diskette drive is properly installed. If the problem persists, replace the diskette drive (see " CD and Diskettes Drives "). ECC memory error Faulty or improperl[...]
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System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identifies the problem. When a beep code is emitted, record it on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide ) and then look it up in Ta[...]
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Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message may warn you that you may lose all data on the diskette. Warning messages usually interrupt the procedure and require you to respond by typing y (yes) or [...]
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Diagnostics Messages When you run a test group or subtest in system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide ), and then follow the instructions in that se[...]
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Back to Contents Page System Overview Dell™PowerEdge™2650SystemsServiceManual System Features Supported Operating Systems Service Features Power Protection Devices Other Documents You May Need Technical Specifications Your system is a high - speed, full - featured server that offers signi[...]
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l Back - panel connectors including video, keyboard, mouse, two serial, two USB, embedded remote access Ethernet, and two NICs. l Front - panel connectors including video, keyboard, mouse, and USB. For more information about specific features, see " Technical Specifications ." Software Features The following software is included with your[...]
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Other Documents You May Need Besides this document, the following documentation is included with your system: l The Setting Up Your System document provides general instructions for setting up your system. l The User's Guide describes system features, technical specifications, and the System Setup program. l The Installation and Troubleshootin[...]
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NIC two RJ45 connectors for integrated 10/100/1000 NICs Embedded remote access Ethernet one RJ45 connector for integrated remote access card (100 Mbit Ethernet controller) used for remote system administration Video one 15 - pin connector PS/2 - style keyboard 6- pin mini - DIN connector PS/2 - compatible mouse 6- pin mini - DIN con[...]
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Back to Contents Page Operating – 16 to 3,048 m ( – 50 to 10,000 ft.) Storage – 16 to 10,600 m ( – 50 to 35,000 ft)[...]
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Back to Contents Page Jumpers and Connectors Dell™PowerEdge™2650SystemsServiceManual Jumpers — AGeneralExplanation System Board Jumpers System Board Connectors Expansion - Card Riser - Board Components and PCI Buses SCSI Backplane Board Connectors This section provides specific informati[...]
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System Board Connectors See Figure5 -3 and Table5 -2 for the location and description of system board connectors. Figure 5 - 3. System Board Connectors Table 5 - 1.SystemBoardJumperSettings Jumper Setting Description PASSWD (default) The password feature is enabled. The password feature is disabled. NVRAM_CLR ?[...]
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Expansion - Card Riser - Board Components and PCI Buses Figure5 - 4 shows the components on the expansion - card riser board, including the expansion - card slots and buses. Table4 -1 lists the PCI bus and operating speed for each expansion - card slot. Figure 5 - 4. Expansion - Card Riser - Board Components Table 5 - 2.SystemBo[...]
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SCSI Backplane Board Connectors Figure5 - 5 shows the location of the connectors on the SCSI backplane board. Figure 5 - 5. SCSI Backplane Board Components Back to Contents Page [...]
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Back to Contents Page Removing and Replacing Parts Dell™PowerEdge™2650SystemsServiceManual The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this manual and elsewhere in your system documentation. [...]
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Bezel The bezel has a system status indicator. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system. Removing the Bezel 1. Using the system key, unlock the bezel. 2. Press the tab at the left end of the bezel. 3. Rotate the left end of the bezel away from the s[...]
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1. Remove the bezel (see " Removing the Bezel "). 2. Loosen the three thumbscrews that secure the cover to the chassis (see Figure4 -3 ). 3. Slide the back cover backward and grasp the cover at both ends. 4. Carefully lift the cover away from the system. Figure 4 - 3. Removing the Cover Replacing the Cover 1. En[...]
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Control - Panel Cable Cover The control - panel cable cover shields the cable connected between the control panel board and the SCSI backplane board. Removing the Control - Panel Cable Cover 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see " Remov[...]
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Replacing the Front - Panel I/O Board 1. Lower the front - panel I/O board into the system and align the I/O board connector with the control panel board connector (see Figure4 - 6 ). 2. Press the I/O board toward the front panel to connect the I/O board to the control panel board (see Figure4 -6 ). 3. Replace the two screws that [...]
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Replacing the Control Panel 1. Lower the control - panel assembly into the system. 2. Connect the control - panel cable to the control panel board (see Figure4 - 7 ). 3. Align the assembly with the posts on the front panel (see Figure4 -7 ). 4. Replace the screws that secure the control - panel assembly in the system (see Figu[...]
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Replacing a Cooling Fan 1. Lower the fan into the retention base until the fan snaps into position (see Figure4 -8 ). 2. Replace the cover (see " Replacing the Cover "). System - Fan Bracket The system - fan bracket mounts two cooling fans to the inside of the rear chassis wall. Removing the System - Fan Bracket 1. Remove t[...]
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Replacing the System - Fan Bracket 1. Replace the system - fan bracket (see Figure4 - 9 ): a. Lower the bracket into the chassis, hooking the top bracket tabs into the slots in the rear chassis wall. b. Swing the bottom of the bracket toward the rear chassis wall until the two side bracket tabs snap into place on the rear wall. 2. ?[...]
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Replacing a Power Supply 1. With the power - supply handle in the extended position, slide the new power supply into the chassis (see Figure4 - 10 ). 2. Rotate the handle down until it snaps into place (see Figure4 - 10 ). Expansion - Card Cage The removable expansion - card cage simplifies many installation procedures by allowing you[...]
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Replacing the Expansion - Card Cage 1. With the expansion - card cage lever in the upright position, carefully lower the cage into the chassis until it is aligned with the tabs on the chassis side wall (see Figure4 - 11 ). 2. Rotate the expansion - card cage lever down until the handle is flush with the top of the cage, and the cage is s[...]
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Installing an Expansion Card 1. Unpack the expansion card, and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the cover (see " Removing the Cover "). 4. Di[...]
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see " Removing the Cover "). 3. Disconnect all expansion - card cables. 4. Remove the expansion - card cage (see " Removing the Expansion - Card Cage "). 5. Position the expan[...]
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Replacing the Expansion - Card Riser Board 1. Replace the expansion - card riser board (see Figure4 - 13 ): a. Align the riser board with the expansion - card cage's grounding tabs. b. Slide the riser board toward the card - guidelatchbracketabout0.5inch. c. Tighten the thumbscrew on the riser board. d. [...]
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Performing a Memory Upgrade 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see " Removing the Cover "). 3. Install or replace the memory module pairs as necessary to reach the desired memory total (see " Installing Memory Modules "[...]
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5. Align the memory module's edge connector with the alignment key, and insert the memory module in the connector (see Figure4 - 14 ). The memory module connector has an alignment key that allows the memory module to be installed in the connector in only one way. 6. Press down on the memory module with your thumbs while pulling up o[...]
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2. Press the CD/diskette drive tray release handle until the tray snaps into place (see Figure4 - 15 ). 3. Reconnect your system and peripherals to their electrical outlets, and turn on the system. 4. Replace the bezel (see " Replacing the Bezel "). Removing the CD and Diskette Drives From the Tray 1. Remove the CD/disk[...]
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c. Press the cable securing latch into the locked position. 3. Install the CD drive on the drive tray (see Figure4 - 16 ): a. Lower the left side of the drive to the tray with the tray's pins aligned with the drive's holes. b. Lower the right side of the drive onto the tray. 4. Replace the drive tray brace by aligni[...]
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4. Replace the CD/diskette drive tray (see " Replacing the CD/Diskette Drive Tray "). SCSI Configuration Information Although SCSI devices are installed in essentially the same way as other devices, their configuration requirements are different. To install and configure an external SCSI device, follow the guidelines in the following [...]
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The hard - drive bays provide space for up to five 1 - inch SCSI hard drives. The hard drives connect to a controller on the system board or a RAID controller card through the SCSI backplane board. The system provides several options for hard drive configurations: l SCSI backplane daughter card (see " Installing the SCSI Backplane Daughter Car[...]
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1. Remove the bezel (see " Removing the Bezel "). 2. If your replacement hard drive does not have a carrier, install the new drive on a carrier (see " Installing a Hard Drive on a Carrier "). 3. Open the hard - drive carrier handle (see Figure4 - 18 ). 4. Insert the hard - drive carrier into the drive bay (see[...]
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see " Removing the Cover "). 3. Push the ejectors on the RAID memory module connector down and outward to allow the memory module to be inserted into the connector (see Figure4 - 20 ). See F[...]
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11. Replace the cover (see " Replacing the Cover "). 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 13. Enter the System Setup program and verify that the setting for the SCSI controller has changed to reflect the presence of the RAID hardware (see " Using the[...]
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SCSI Backplane Daughter Card To operate the SCSI backplane in a split backplane configuration, you must install a daughter card. In a split backplane configuration, the five hard - drive bays are arranged in one group of two drives and another group of three drives. This configuration is referred to as a 2/3 split backplane configuration. Installin[...]
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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Pull the retention lever to slide the daughter card away from the SCSI backplane connector (see Figure4 - 23 ). 3. Lift the card up and away from the tabs on the card guide above the drive bay (see Figure4 - 23 ). S[...]
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1. Lower the backplane board into the system board tray. 2. Connect the control - panel cable to the SCSI backplane board (see Figure4 - 5 ). 3. Align the bottom of the backplane board in the board's mounting grooves (see Figure4 - 24 ). 4. Rotate the top of the backplane board onto the board's grounding tabs. 5. [...]
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5. Lift the front of the system board tray upward slightly and then pull the tray straight back until it clears the chassis. Replacing the System Board Tray 1. With the system board tray levers in the upright position, slide the tray into the chassis until it stops (see Figure4 - 25 ). 2. Rotate the system board tray levers down simu[...]
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To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary microprocessor. Each microprocessor and its associated cache memory are contained in a PGA package that is installed in a ZIF socket on the system board. The following items are included in the microprocesso[...]
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4. Pull the socket release lever upward to the fully open position (see Figure4 - 28 ). 5. Lift the microprocessor out of the socket and leave the release lever in the open position so that the socket is ready for the new microprocessor (see Figure4 - 28 ). Figure 4 - 28. Removing and Installing the Microprocessor 6. Unpack th[...]
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13. Hook the end of the clips without the latch to the tab on the edge of the socket. 14. Push down and pivot the securing clip latch until the hole on the clip latches onto the ZIF socket tab. 15. Ensure that the microprocessor cooling fan is installed: l If you removed the microprocessor cooling fan before you removed the microprocess[...]
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4. Remove the system battery (see Figure4 - 30 ). See Figure5 - 3 to locate the system battery on the system board. You can pry the system battery out of its connector with your fingers or with a blunt, nonconductive object such as a plastic screwdriver. 5. Install the new system battery with the side labeled "+" facing up ([...]
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Replacing the System Board 1. Replace the system board (see Figure4 - 31 ): a. Lower the front of the system board into the system board tray, under the tray levers. b. Lower the system board onto its grounding tabs in the system board tray and slide the system board back until the board's plunger snaps into place. 2. Replac[...]
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Back to Contents Page Using the System Setup Program Dell™PowerEdge™2650SystemsServiceManual Entering the System Setup Program System Setup Options Using the System Password Feature Using the Setup Password Feature Disabling a Forgotten Password Each time you turn on your system, the system comp[...]
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help area), the changes take effect immediately. System Setup Options The following subsections outline the options on the System Setup screens. Main Screen When the System Setup program runs, the main program screen appears (see Figure6 - 1 ). Figure 6 - 1. Main System Setup Screen The following options and information fields appear on the [...]
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l PCIX Slot Information — Displays a menu that contains information about each of the system's PCI - X slots. l Console Redirection — Displays a screen that allows you to configure console redirection for use through the serial port. The submenu allows you to turn the feature on or off, select the remote terminal type, and enable or disabl[...]
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l Setup Password — Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system password feature. l System Password — Displays the current status of your system's password security feature and allows you to assign and verify a new system password. l Power Button — When [...]
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3. Type your new system password. You can use up to 32 characters in your password. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes keys by their location on the keyboard without distinguishing between lowercase and uppercase characters. For ex[...]
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Using the Setup Password Feature Your system is shipped to you without the setup password feature enabled. If system security is a concern, you should operate your system with the setup password feature enabled. You can assign a setup password whenever you use the System Setup program. After a setup password is assigned, only those who know the pas[...]
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9. Replace the cover (see " Replacing the Cover "). 10. Reconnect your system and peripherals to their electrical outlets, and turn on the system. 11. Assign a new system and/or setup password. To assign new passwords using the System Setup program, see " Assigning a System Password " and " Assigning a Setup Pas[...]
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Back to Contents Page Dell™PowerEdge™2650SystemsServiceManual Information in this document is subject to change without notice. © 2002DellComputerCorporation.Allrightsreserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks [...]