Dell 2650 manual

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Table of contents for the manual

  • Page 1

    Dell™PowerEdge™2650SystemsServiceManual System Overview Basic Troubleshooting Indicators, Codes, and Messages Removing and Replacing Parts Jumpers and Connectors Using the System Setup Program Notes, Notices, and Cautions Information in this document is subject to change without notice. © 2002DellComputerCorporation.[...]

  • Page 2

    Back to Contents Page Basic Troubleshooting Dell™PowerEdge™2650SystemsServiceManual  Initial User Contact  External Visual Inspection  Observing the Boot Routine  Internal Visual Inspection  Running the System Diagnostics  Obtaining Technical Assistance The basic troubleshooting procedures can [...]

  • Page 3

    Observing the Boot Routine After you have performed an external visual inspection, boot the system and, while the boot routine is running, observe the system for any indications of problems. To observe problem indications during the boot routine, perform the following steps: 1.  If the system is off, turn on all peripherals and the system. Durin[...]

  • Page 4

    1.  Remove the bezel (see " Removing the Bezel "). 2.  Turn off the system, including any attached peripherals, and disconnect all the power cables from electrical outlets. 3.  Remove the cover (see " Removing the Cover "). 4.  Verify that the memory modules, expansion cards, and microprocessors are fully seated in t[...]

  • Page 5

    provided to assist you. For more information on these help tools, see "Getting Help" in your Installation and Troubleshooting Guide . Back to Contents Page [...]

  • Page 6

    Back to Contents Page Indicators, Codes, and Messages Dell™PowerEdge™2650SystemsServiceManual The system indicators and features are illustrated in this section. This section also describes each type of message, and lists the possible causes and actions you can take to resolve any problems indicated by a message. System - Status [...]

  • Page 7

    Additional indicators are located behind the bezel. The front - panel status LCD provides information using an alphanumeric character display (see " LCD Status Messages "). See Figure3 -2 for the front - panel indicators and features. Figure3 - 2 shows the front - panel features of the system. Table3 -2 describes the front - pane[...]

  • Page 8

     Power Indicator Codes The system has indicators on the front panel and the power supplies that signify system power status. Power - Button Indicator Codes The power button controls the power input to the system's power supplies. The power button indicator can provide information on power status (see Figure3 - 2 ). Table3 - 4 lists th[...]

  • Page 9

     Hard - Drive Indicator Codes Each hard - drive carrier has two indicators: a busy indicator and a status indicator (see Figure3 -5 ). The indicators provide information on the status of the respective hard drive. Table3 - 6 lists the drive indicator codes. Figure 3 - 5. Hard - Drive Indicators  Table3 - 6 lists the drive indicator c[...]

  • Page 10

    NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure3 - 6 ). Table3 - 7 lists the NIC indicator codes on the back panel. The front panel has a link indicator for each NIC (see Figure3 - 2 ). Each indicator signifies whether the corresponding NIC is connect[...]

  • Page 11

    Line 1 Message Line 2 Message Causes Corrective Actions SYSTEM ID SYSTEM NAME SYSTEM ID is a unique name, five characters or less, defined by the user. SYSTEM NAME is a unique name, 16 characters or less, defined by the user. The system ID and name display under the following conditions: l The system is powered on. l The power is off and active POS[...]

  • Page 12

    E07FA TEMP CPU n THERM Specified microprocessor is out of acceptable temperature range and is operating at a reduced speed, or frequency. Ensure that the system cooling fans are properly installed. If the problem persists, replace the faulty fan(s) (see " System Fans "). If the problem persists, ensure that the microprocessor heat sinks a[...]

  • Page 13

    Solving Problems Described by LCD Status Messages When a single message appears on the status LCD, locate the code in Table3 -9 and perform the suggested corrective action. The code on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E0280MISSINGVRM2 appears, you know that a [...]

  • Page 14

    Diskette read failure Faulty or improperly inserted diskette. Replace the diskette. Diskette subsystem reset failed Faulty or improperly installed diskette drive. Ensure that the diskette drive is properly installed. If the problem persists, replace the diskette drive (see " CD and Diskettes Drives "). ECC memory error Faulty or improperl[...]

  • Page 15

    System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identifies the problem. When a beep code is emitted, record it on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide ) and then look it up in Ta[...]

  • Page 16

    Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message may warn you that you may lose all data on the diskette. Warning messages usually interrupt the procedure and require you to respond by typing y (yes) or [...]

  • Page 17

    Diagnostics Messages When you run a test group or subtest in system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (see "Getting Help" in your Installation and Troubleshooting Guide ), and then follow the instructions in that se[...]

  • Page 18

    Back to Contents Page System Overview Dell™PowerEdge™2650SystemsServiceManual  System Features  Supported Operating Systems  Service Features  Power Protection Devices  Other Documents You May Need  Technical Specifications Your system is a high - speed, full - featured server that offers signi[...]

  • Page 19

    l Back - panel connectors including video, keyboard, mouse, two serial, two USB, embedded remote access Ethernet, and two NICs. l Front - panel connectors including video, keyboard, mouse, and USB. For more information about specific features, see " Technical Specifications ." Software Features The following software is included with your[...]

  • Page 20

    Other Documents You May Need Besides this document, the following documentation is included with your system: l The Setting Up Your System document provides general instructions for setting up your system. l The User's Guide describes system features, technical specifications, and the System Setup program. l The Installation and Troubleshootin[...]

  • Page 21

        NIC two RJ45 connectors for integrated 10/100/1000 NICs Embedded remote access Ethernet one RJ45 connector for integrated remote access card (100 Mbit Ethernet controller) used for remote system administration Video one 15 - pin connector PS/2 - style keyboard 6- pin mini - DIN connector PS/2 - compatible mouse 6- pin mini - DIN con[...]

  • Page 22

    Back to Contents Page  Operating – 16 to 3,048 m ( – 50 to 10,000 ft.) Storage – 16 to 10,600 m ( – 50 to 35,000 ft)[...]

  • Page 23

    Back to Contents Page Jumpers and Connectors Dell™PowerEdge™2650SystemsServiceManual  Jumpers — AGeneralExplanation  System Board Jumpers  System Board Connectors  Expansion - Card Riser - Board Components and PCI Buses  SCSI Backplane Board Connectors This section provides specific informati[...]

  • Page 24

     System Board Connectors See Figure5 -3 and Table5 -2 for the location and description of system board connectors. Figure 5 - 3. System Board Connectors  Table 5 - 1.SystemBoardJumperSettings Jumper Setting Description PASSWD (default) The password feature is enabled. The password feature is disabled. NVRAM_CLR ?[...]

  • Page 25

     Expansion - Card Riser - Board Components and PCI Buses Figure5 - 4 shows the components on the expansion - card riser board, including the expansion - card slots and buses. Table4 -1 lists the PCI bus and operating speed for each expansion - card slot. Figure 5 - 4. Expansion - Card Riser - Board Components  Table 5 - 2.SystemBo[...]

  • Page 26

    SCSI Backplane Board Connectors Figure5 - 5 shows the location of the connectors on the SCSI backplane board. Figure 5 - 5. SCSI Backplane Board Components  Back to Contents Page [...]

  • Page 27

    Back to Contents Page Removing and Replacing Parts Dell™PowerEdge™2650SystemsServiceManual The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this manual and elsewhere in your system documentation. [...]

  • Page 28

    Bezel The bezel has a system status indicator. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system. Removing the Bezel 1.  Using the system key, unlock the bezel. 2.  Press the tab at the left end of the bezel. 3.  Rotate the left end of the bezel away from the s[...]

  • Page 29

    1.  Remove the bezel (see " Removing the Bezel "). 2.  Loosen the three thumbscrews that secure the cover to the chassis (see Figure4 -3 ). 3.  Slide the back cover backward and grasp the cover at both ends. 4.  Carefully lift the cover away from the system. Figure 4 - 3. Removing the Cover  Replacing the Cover 1.  En[...]

  • Page 30

    Control - Panel Cable Cover The control - panel cable cover shields the cable connected between the control panel board and the SCSI backplane board. Removing the Control - Panel Cable Cover 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Remov[...]

  • Page 31

    Replacing the Front - Panel I/O Board 1.  Lower the front - panel I/O board into the system and align the I/O board connector with the control panel board connector (see Figure4 - 6 ). 2.  Press the I/O board toward the front panel to connect the I/O board to the control panel board (see Figure4 -6 ). 3.  Replace the two screws that [...]

  • Page 32

    Replacing the Control Panel 1.  Lower the control - panel assembly into the system. 2.  Connect the control - panel cable to the control panel board (see Figure4 - 7 ). 3.  Align the assembly with the posts on the front panel (see Figure4 -7 ). 4.  Replace the screws that secure the control - panel assembly in the system (see Figu[...]

  • Page 33

    Replacing a Cooling Fan 1.  Lower the fan into the retention base until the fan snaps into position (see Figure4 -8 ). 2.  Replace the cover (see " Replacing the Cover "). System - Fan Bracket The system - fan bracket mounts two cooling fans to the inside of the rear chassis wall. Removing the System - Fan Bracket 1.  Remove t[...]

  • Page 34

    Replacing the System - Fan Bracket 1.  Replace the system - fan bracket (see Figure4 - 9 ): a.  Lower the bracket into the chassis, hooking the top bracket tabs into the slots in the rear chassis wall. b.  Swing the bottom of the bracket toward the rear chassis wall until the two side bracket tabs snap into place on the rear wall. 2. ?[...]

  • Page 35

    Replacing a Power Supply 1.  With the power - supply handle in the extended position, slide the new power supply into the chassis (see Figure4 - 10 ). 2.  Rotate the handle down until it snaps into place (see Figure4 - 10 ). Expansion - Card Cage The removable expansion - card cage simplifies many installation procedures by allowing you[...]

  • Page 36

    Replacing the Expansion - Card Cage 1.  With the expansion - card cage lever in the upright position, carefully lower the cage into the chassis until it is aligned with the tabs on the chassis side wall (see Figure4 - 11 ). 2.  Rotate the expansion - card cage lever down until the handle is flush with the top of the cage, and the cage is s[...]

  • Page 37

    Installing an Expansion Card 1.  Unpack the expansion card, and prepare it for installation. For instructions, see the documentation accompanying the card. 2.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3.  Remove the cover (see " Removing the Cover "). 4.  Di[...]

  • Page 38

    1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover "). 3.  Disconnect all expansion - card cables. 4.  Remove the expansion - card cage (see " Removing the Expansion - Card Cage "). 5.  Position the expan[...]

  • Page 39

    Replacing the Expansion - Card Riser Board 1.  Replace the expansion - card riser board (see Figure4 - 13 ): a.  Align the riser board with the expansion - card cage's grounding tabs. b.  Slide the riser board toward the card - guidelatchbracketabout0.5inch. c.  Tighten the thumbscrew on the riser board. d. [...]

  • Page 40

    Performing a Memory Upgrade 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover "). 3.  Install or replace the memory module pairs as necessary to reach the desired memory total (see " Installing Memory Modules "[...]

  • Page 41

    5.  Align the memory module's edge connector with the alignment key, and insert the memory module in the connector (see Figure4 - 14 ). The memory module connector has an alignment key that allows the memory module to be installed in the connector in only one way. 6.  Press down on the memory module with your thumbs while pulling up o[...]

  • Page 42

    2.  Press the CD/diskette drive tray release handle until the tray snaps into place (see Figure4 - 15 ). 3.  Reconnect your system and peripherals to their electrical outlets, and turn on the system. 4.  Replace the bezel (see " Replacing the Bezel "). Removing the CD and Diskette Drives From the Tray 1.  Remove the CD/disk[...]

  • Page 43

    c.  Press the cable securing latch into the locked position. 3.  Install the CD drive on the drive tray (see Figure4 - 16 ): a.  Lower the left side of the drive to the tray with the tray's pins aligned with the drive's holes. b.  Lower the right side of the drive onto the tray. 4.  Replace the drive tray brace by aligni[...]

  • Page 44

    4.  Replace the CD/diskette drive tray (see " Replacing the CD/Diskette Drive Tray "). SCSI Configuration Information Although SCSI devices are installed in essentially the same way as other devices, their configuration requirements are different. To install and configure an external SCSI device, follow the guidelines in the following [...]

  • Page 45

    The hard - drive bays provide space for up to five 1 - inch SCSI hard drives. The hard drives connect to a controller on the system board or a RAID controller card through the SCSI backplane board. The system provides several options for hard drive configurations: l SCSI backplane daughter card (see " Installing the SCSI Backplane Daughter Car[...]

  • Page 46

    1.  Remove the bezel (see " Removing the Bezel "). 2.  If your replacement hard drive does not have a carrier, install the new drive on a carrier (see " Installing a Hard Drive on a Carrier "). 3.  Open the hard - drive carrier handle (see Figure4 - 18 ). 4.  Insert the hard - drive carrier into the drive bay (see[...]

  • Page 47

    1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover "). 3.  Push the ejectors on the RAID memory module connector down and outward to allow the memory module to be inserted into the connector (see Figure4 - 20 ). See F[...]

  • Page 48

    11.  Replace the cover (see " Replacing the Cover "). 12.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 13.  Enter the System Setup program and verify that the setting for the SCSI controller has changed to reflect the presence of the RAID hardware (see " Using the[...]

  • Page 49

    SCSI Backplane Daughter Card To operate the SCSI backplane in a split backplane configuration, you must install a daughter card. In a split backplane configuration, the five hard - drive bays are arranged in one group of two drives and another group of three drives. This configuration is referred to as a 2/3 split backplane configuration. Installin[...]

  • Page 50

    1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Pull the retention lever to slide the daughter card away from the SCSI backplane connector (see Figure4 - 23 ). 3.  Lift the card up and away from the tabs on the card guide above the drive bay (see Figure4 - 23 ). S[...]

  • Page 51

    1.  Lower the backplane board into the system board tray. 2.  Connect the control - panel cable to the SCSI backplane board (see Figure4 - 5 ). 3.  Align the bottom of the backplane board in the board's mounting grooves (see Figure4 - 24 ). 4.  Rotate the top of the backplane board onto the board's grounding tabs. 5. [...]

  • Page 52

    5.  Lift the front of the system board tray upward slightly and then pull the tray straight back until it clears the chassis. Replacing the System Board Tray 1.  With the system board tray levers in the upright position, slide the tray into the chassis until it stops (see Figure4 - 25 ). 2.  Rotate the system board tray levers down simu[...]

  • Page 53

    To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary microprocessor. Each microprocessor and its associated cache memory are contained in a PGA package that is installed in a ZIF socket on the system board. The following items are included in the microprocesso[...]

  • Page 54

    4.  Pull the socket release lever upward to the fully open position (see Figure4 - 28 ). 5.  Lift the microprocessor out of the socket and leave the release lever in the open position so that the socket is ready for the new microprocessor (see Figure4 - 28 ). Figure 4 - 28. Removing and Installing the Microprocessor  6.  Unpack th[...]

  • Page 55

    13.  Hook the end of the clips without the latch to the tab on the edge of the socket. 14.  Push down and pivot the securing clip latch until the hole on the clip latches onto the ZIF socket tab. 15.  Ensure that the microprocessor cooling fan is installed: l If you removed the microprocessor cooling fan before you removed the microprocess[...]

  • Page 56

    4.  Remove the system battery (see Figure4 - 30 ). See Figure5 - 3 to locate the system battery on the system board. You can pry the system battery out of its connector with your fingers or with a blunt, nonconductive object such as a plastic screwdriver. 5.  Install the new system battery with the side labeled "+" facing up ([...]

  • Page 57

    Replacing the System Board 1.  Replace the system board (see Figure4 - 31 ): a.  Lower the front of the system board into the system board tray, under the tray levers. b.  Lower the system board onto its grounding tabs in the system board tray and slide the system board back until the board's plunger snaps into place. 2.  Replac[...]

  • Page 58

    Back to Contents Page Using the System Setup Program Dell™PowerEdge™2650SystemsServiceManual  Entering the System Setup Program  System Setup Options  Using the System Password Feature  Using the Setup Password Feature  Disabling a Forgotten Password Each time you turn on your system, the system comp[...]

  • Page 59

    help area), the changes take effect immediately. System Setup Options The following subsections outline the options on the System Setup screens. Main Screen When the System Setup program runs, the main program screen appears (see Figure6 - 1 ). Figure 6 - 1. Main System Setup Screen  The following options and information fields appear on the [...]

  • Page 60

    l PCIX Slot Information — Displays a menu that contains information about each of the system's PCI - X slots. l Console Redirection — Displays a screen that allows you to configure console redirection for use through the serial port. The submenu allows you to turn the feature on or off, select the remote terminal type, and enable or disabl[...]

  • Page 61

    l Setup Password — Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system password feature. l System Password — Displays the current status of your system's password security feature and allows you to assign and verify a new system password. l Power Button — When [...]

  • Page 62

    3.  Type your new system password. You can use up to 32 characters in your password. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes keys by their location on the keyboard without distinguishing between lowercase and uppercase characters. For ex[...]

  • Page 63

    Using the Setup Password Feature Your system is shipped to you without the setup password feature enabled. If system security is a concern, you should operate your system with the setup password feature enabled. You can assign a setup password whenever you use the System Setup program. After a setup password is assigned, only those who know the pas[...]

  • Page 64

    9.  Replace the cover (see " Replacing the Cover "). 10.  Reconnect your system and peripherals to their electrical outlets, and turn on the system. 11.  Assign a new system and/or setup password. To assign new passwords using the System Setup program, see " Assigning a System Password " and " Assigning a Setup Pas[...]

  • Page 65

    Back to Contents Page Dell™PowerEdge™2650SystemsServiceManual Information in this document is subject to change without notice. © 2002DellComputerCorporation.Allrightsreserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks [...]