Dell 3100 manual

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Table of contents for the manual

  • Page 1

    Dell™Dimension™3100/E310ServiceManual Before You Begin Removing the Computer Cover AboutYourDell™Dimension™3100/E310Computer Advanced Troubleshooting Removing and Installing Parts Replacing the Computer Cover Specifications Technical Overview System Setup Notes, Notices, and Cautions Abbreviations and Acronyms For[...]

  • Page 2

    Back to Contents Page  AboutYourDell™ Dimension™3100/E310Computer Dell™Dimension™3100/E310ServiceManual  Front View of Computer  Back View of Computer  Front View of Computer 1 cover latch release Use this latch to remove the cover. 2 CD or DVD activity light The drive light is on when the com[...]

  • Page 3

     Back View of Computer Back to Contents Page  (4)  Lights ." 11 Service Tag Used to identify your computer when you access the Dell Support website or call technical support. 1 power connector Insert the power cable. 2 sound card connectors (3) l  Line - in connector — Use the blue line - in connector to attach a record/playback [...]

  • Page 4

    [...]

  • Page 5

    Back to Contents Page  Advanced Troubleshooting Dell™Dimension™3100/E310ServiceManual  Dell Diagnostics  System Lights  Diagnostic Lights  Beep Codes  Dell Diagnostics  When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell[...]

  • Page 6

    Dell Diagnostics Main Menu  1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.  2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the s[...]

  • Page 7

     Diagnostic Lights Your computer has four lights labeled "1," "2," "3," and "4" on the front panel to help you troubleshoot problems. When the computer starts normally, the lights flash. After the computer starts successfully, all four lights turn off. If the computer malfunctions, the color and sequence o[...]

  • Page 8

     Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 - 3 - 1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered [...]

  • Page 9

    Back to Contents Page [...]

  • Page 10

    Back to Contents Page  Before You Begin Dell™Dimension™3100/E310ServiceManual  Getting Started  Recommended Tools  Turning Off Your Computer  Before Working Inside Your Computer  Getting Started This section provides procedures for removing and installing the components in your computer. Unless otherwis[...]

  • Page 11

    2. Disconnect any telephone or telecommunication lines from the computer.  3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.  4. Open the computer cover . Back to Contents Page  CAUTION: To guard against electrical shock, always unplug your comput[...]

  • Page 12

    Back to Contents Page  Replacing the Computer Cover Dell™Dimension™3100/E310ServiceManual  1. Ensure that all cables are connected and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives.  2. Ensure that no tools or extra parts are left inside the computer[...]

  • Page 13

    Back to Contents Page  Removing the Computer Cover Dell™Dimension™3100/E310ServiceManual  1. Follow the procedures in " Before You Begin ."  2. Lay your computer on its side with the computer cover facing up.  3. Pull back the cover latch release on the top panel.  4. Locate the three hinge tabs on the botto[...]

  • Page 14

    Back to Contents Page  Removing and Installing Parts Dell™Dimension™3100/E310ServiceManual  Memory  DDR2 Memory Overview If your computer only has one memory module installed on the system board, you can increase your computer memory by installing an additional memory module. Your computer supports DDR2 memory. For addition[...]

  • Page 15

     3. Align the notch on the bottom of the module with the crossbar in the connector.  4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.  5. Replace the computer cover .  6. Connect your computer and devices [...]

  • Page 16

     Removing Memory  1. Follow the procedures in " Before You Begin ."  2. Press out the securing clip at each end of the memory module connector.  3. Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.  4. Replace the computer cover .  C[...]

  • Page 17

     2. Gently push the release tab on the inside of the card retention door to pivot the door open. Because the door is captive, it will remain in the open position.  3. If you are installing a new card, remove the filler bracket to create a card - slot opening. Then continue with step5 .  4. If you are replacing a card that is already ins[...]

  • Page 18

    7. Before you close the card retention door, ensure that: l  The tops of all cards and filler brackets are flush with the alignment bar. l  The notch in the top of the card or filler bracket fits around the alignment guide.  8. Close the card retention door by snapping it into place.  9. Connect any cables that should be attached to the[...]

  • Page 19

    5. Replace the computer cover , reconnect the computer and devices to electrical outlets, and then turn them on.  6. Uninstall the driver for the card that you removed.  7. If you removed a sound card: a.  Enter system setup , select Audio Controller , and then change the setting to On . b.  Connect external audio devices to the audio c[...]

  • Page 20

    Removing the Optical Drive - Panel Insert  1. Remove the drive panel .  2. Press the drive - panel insert latch inwards to unlatch it from the drive panel.  3. Pivot the drive - panel insert out and away from the drive panel.  4. Set the drive - panel insert aside in a secure location.  Removing the FlexBay Drive - Panel Insert  1[...]

  • Page 21

     1. Slide the drive - panel insert tab under the center drive - panel tab.  2. Rotate the drive - panel insert into place and snap the drive - panel insert latch into place against the corresponding tab on the drive panel.  Replacing the Drive Panel  1. Follow the procedures in " Before You Begin ."  2. Align the drive pane[...]

  • Page 22

    Your computer supports a combination of these devices: l  Up to two serial ATA hard drives l  One FlexBay drive (floppy drive or Media Card Reader) l  Up to two CD or DVD drives Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be connected to the connectors labeled "SATA[...]

  • Page 23

     Power Cable Connector To connect a drive using the power cable, locate the power input connector on the system board.  Connecting and Disconnecting Drive Cables When removing an IDE drive data cable, grasp the colored pull tab and pull until the connector detaches. When connecting and disconnecting a serial ATA data cable, hold the cable by [...]

  • Page 24

     3. Press the blue tabs on each side of the drive towards each other and slide the drive up and out of the computer.  Installing a Hard Drive  1. Unpack the replacement hard drive, and prepare it for installation.  2. Check the documentation for the drive to verify that it is configured for your computer.  3. Gently slide the drive i[...]

  • Page 25

     5. Check all connectors to ensure that they are properly cabled and firmly seated.  6. Replace the computer cover .  7. Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.  Adding a Second Hard[...]

  • Page 26

     7. Connect the data cable to the drive and to the system board .  8. Check all connectors to ensure that they are properly cabled and firmly seated.  9. Replace the computer cover .  10. Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installi[...]

  • Page 27

     5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  6. Replace the drive panel .  7. Replace the computer cover .  8. Connect your computer and devices to their electrical outlets, and turn them on.  Installing a Floppy Drive  1. Follow the procedures in " Before [...]

  • Page 28

     5. Attach the power and data cables to the floppy drive.  6. Connect the other end of the data cable to the connector labeled "FLOPPY" on the system board and route the cable through the clip on the shroud.  7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  8. Re[...]

  • Page 29

     3. Disconnect the USB cable on the back of the Media Card Reader from the FlexBay USB connector on the system board and route the cable through the clip on the shroud.  4. Grasp the sliding plate lever and push it towards the base of the computer; then, hold it in place while you slide the Media Card Reader from the computer.  5. Check al[...]

  • Page 30

     Installing a Media Card Reader  1. Follow the procedures in " Before You Begin ."  2. Remove the drive panel .  3. Remove the Media Card Reader and bracket from its packaging.  4. If you are installing a new Media Card Reader rather than replacing one, remove the drive - panel insert from the FlexBay, and then attach the s[...]

  • Page 31

     10. Replace the drive panel .  11. Replace the computer cover .  12. Connect your computer and devices to their electrical outlets, and turn them on.  CD/DVD Drive  Removing a CD/DVD Drive  1. Follow the procedures in " Before You Begin ."  2. Remove the drive panel .  3. Disconnect the power and data cables from [...]

  • Page 32

     5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  6. Replace the drive panel .  7. Replace the computer cover .  8. Connect your computer and devices to their electrical outlets, and turn them on.  Installing a CD/DVD Drive  1. Follow the procedures in " Before [...]

  • Page 33

     4. Connect the power and data cables to the drive.  5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  6. Replace the computer cover .  7. Replace the drive panel .  8. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation[...]

  • Page 34

     3. Rotate the heat sink and fan shroud assembly upward, and remove it from the computer.  4. Open the processor cover by sliding the release lever out from beneath the center cover latch on the socket. Then, pull the lever back to release the processor.  5. Gently remove the processor from the socket. Leave the release lever extended in t[...]

  • Page 35

     1. Unpack the new processor, being careful not to touch the underside of the processor.  2. If the release lever on the socket is not fully extended, move it to that position.  3. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.  4. Align the pin - 1 corners of the pr[...]

  • Page 36

     9. Replace the computer cover .  10. Connect your computer and devices to electrical outlets, and turn them on.  System Board  Removing the System Board  1. Follow the procedures in " Before You Begin ."  2. Remove any components that restrict access to the system board ( optical drives , floppy drive , hard drive ). ?[...]

  • Page 37

     6. Slide the system board assembly toward the front of the computer, and then lift the board up and away.  7. Place the system board assembly that you just removed next to the replacement system board to ensure it is identical.  Replacing the System Board  1. Gently align the board and slide it toward the back of the computer.  2. R[...]

  • Page 38

     5. Slide the power supply approximately 1 inch towards the front of the computer.  6. Lift the power supply up and out of the computer.  Replacing the Power Supply  1. Slide the power supply into place.  2. Replace the screws that secure the power supply to the back of the computer frame.  3. Reconnect the DC power cables.  4.[...]

  • Page 39

    A coin - cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery. To replace the battery:  1. Record all the screens in system setup so that you can restore the correct settings in st[...]

  • Page 40

    Back to Contents Page  Specifications Dell™Dimension™3100/E310ServiceManual  Processor Processor type Intel ® Pentium ® 4 with Hyper - Threading technology  NOTE: Not all Pentium 4 processors support Hyper - Threading technology. Intel Celeron ® D processors Level 1 (L1) cache At least 16 KB (dependent upon your computer[...]

  • Page 41

    connector one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane  Drives Externally accessible:   one 3.5 - inch drive bay (FlexBay) two 5.25 - inch drive bays Available devices Serial ATA drives (up to 2), floppy drive, USB memory devices, CD drive, CD - RW drive, DVD drive, DVD - RW drive, DVD and CD - RW combo d[...]

  • Page 42

     Back to Contents Page  Voltage (see the safety instructions located in the Product Information Guide for important voltage setting information) 90 to 135 V and 180 to 265 V at 50/60 Hz Backup battery 3- V CR2032 lithium coin cell  Physical Height 41.4 cm (16.3 inches) Width 18.8 cm (7.4 inches) Depth 45.7 cm (18.0 inches) Weight 12.7 kg ([...]

  • Page 43

    Back to Contents Page  System Setup Dell™Dimension™3100/E310ServiceManual  Clearing Forgotten Passwords  Clearing CMOS Settings  Overview Use system setup as follows: l  To change the system configuration information after you add, change, or remove any hardware in your computer l  To set or change a user - s[...]

  • Page 44

    NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system - specific information.  NOTE: The system name listed in the BIOS may [...]

  • Page 45

     Boot Sequence This feature allows you to change the boot sequence for devices.  Option Settings l  Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an e[...]

  • Page 46

    1. If you are booting to a USB device, connect the USB device to a USB connector.  2. Turn on (or restart) your computer.  3. When F2 = Setup, F12 = Boot Menu appears in the upper - right corner of the screen, press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows de[...]

  • Page 47

     9. Locate the 3 - pin password jumper (PSWD) on the system board and attach the jumper to pins 1 and 2 to reenable the password feature.  10. Replace the computer cover .  11. Connect your computer and devices to electrical outlets, and turn them on.  Clearing CMOS Settings  1. Follow the procedures in " Before You Begin ."[...]

  • Page 48

    Back to Contents Page  Technical Overview Dell™Dimension™3100/E310ServiceManual  Inside View of Your Computer  System Board Components  Power Supply DC Connector Pin Assignments  Inside View of Your Computer  System Board Components 1 bay for optional second hard drive 2 hard drive 3 floppy drive* 4 CD or [...]

  • Page 49

     Jumper Settings The jumper locations are shown below. 1 clear CMOS jumper (RTCRST) 9 main power connector 2 fan connector (CPU FAN) 10 IDE drive connector 3 floppy drive connector (FLOPPY) 11 FlexBay USB connector 4 processorandheatsinkconnector 12 PCI Express x1 card connector 5 processor power connector 13 PCI card connectors 6 me[...]

  • Page 50

     Power Supply DC Connector Pin Assignments  DC Power Connector P1  Pin Number  Signal Name  Color  Wire Gauge 1 +3.3 VDC Orange 18 - AWG 2 +3.3 VDC Orange 18 - AWG 3 COM Black 18 - AWG 4 +5 VDC Red 18 - AWG 5 COM Black 18 - AWG 6 +5 VDC Red 18 - AWG 7 COM Black 18 - AWG 8 POK Gray 18 - AWG 9 +5 VFP Purple 18 - AWG 10 +12 VB DC Yel[...]

  • Page 51

     DC Power Connector P2  DC Power Connect P3 and P5  DC Power Connector P7  DC Power Connectors P8 and P9 23 +5 VDC Red 18 - AWG 24 COM Black 18 - AWG  Pin Number  Signal Name  18 - AWG Wire 1 COM Black 2 COM Black 3 +12 VA DC Yellow 4 +12 VA DC Yellow  Pin Number  Signal Name  18 - AWG Wire 1 +3.3 VDC Orange 2 COM Blac[...]

  • Page 52

    Back to Contents Page  1 +12 VA DC Yellow 2 COM Black 3 COM Black 4 +5 VDC Red[...]