Dell 320 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Dell 320, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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Unfortunately, only a few customers devote their time to read an instruction of Dell 320. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Dell 320 should contain:
- informations concerning technical data of Dell 320
- name of the manufacturer and a year of construction of the Dell 320 item
- rules of operation, control and maintenance of the Dell 320 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 320 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 320, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 320.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell 320 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Dell™OptiPlex™320User'sGuide    Mini Tower Computer   Desktop Computer[...]

  • Page 2

    Back to Contents Page  Advanced Features Dell™OptiPlex™320User'sGuide  LegacySelect Technology Control LegacySelect technology control offers legacy - full, legacy - reduced, or legacy - free solutions based on common platforms, hard - drive images, and help desk procedures.Controlisprovidedtotheadminist[...]

  • Page 3

     Password Protection  System Password  Option Settings You cannot change or enter a new system password if either of the following two options is displayed: l  Set — A system password is assigned. l  Disabled — The system password is disabled by a jumper setting on the system board. You can only assign a system password when the [...]

  • Page 4

    If you type a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password. ** If you again type an incorrect or incomplete system password, the same message appears on the screen. The third and subsequent times you type an incorrect or incomplete system password, the computer displays the following messag[...]

  • Page 5

     Operating Your Computer With an Administrator Password Enabled When you enter system setup, the Admin Password option is highlighted, prompting you to type the password (see System Setup ). If you do not type the correct password, the computer lets you view, but not modify, system setup options.  Deleting or Changing an Existing Administrato[...]

  • Page 6

     System Setup Options          Key Functions — This field appears below the Option Field and lists keys and their functions within the active system setup field. NOTE: Depending on your computer and installed devices, the items listed in this section may or may not appear. System System Info Lists the computer name, [...]

  • Page 7

    ( On default) LPT Port Mode ( PS/2 default) Determines the mode of operation of the internal parallel port. Off disables the port. AT configures the port for AT compatibility. PS/2 configures the port for PS/2 compatibility. EPP configures the port for the EPP bidirectional protocol. ECP configures the port for the ECP bidirectional protocol.  N[...]

  • Page 8

     Boot Sequence This feature allows you to change the boot sequence for devices.  Changes ( Unlocked default) password from being able to modify the System password. Unlocked allows a user with a valid System password to modify the system password. Execute Disable ( On default) Enables or disables Execute Disable memory protection technology. [...]

  • Page 9

    Option Settings l  Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, or if no floppy disk is in the drive, the computer generates an error message. l  Onboard SATA Hard Drive — The computer attempts to boot from the primary serial ATA hard drive. If no opera[...]

  • Page 10

     3. From the boot menu, select the number that appears next to the USB device. The computer boots to the USB device.  Floppy Drive  1. In system setup, set the Diskette Drive option to USB .  2. Save and exit system setup.  3. Connect the USB floppy drive, insert a bootable floppy, and re - boot the system.  Clearing Forgotten Pas[...]

  • Page 11

    7. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.  8. Remove the computer cover.  9. Locate the 3 - pin password jumper on the system board and move the jumper from pins 2 and 3 to pins 1 and 2 to reenable the password feature.  10. Replace the computer cover.  11. [...]

  • Page 12

    l  Standby . In this sleep mode, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active. l  Hibernate . This sleep mode reduces power consumption to a minimum by writing all data in system memory to a hard drive and then removing system power. Waking up from this mode restarts the[...]

  • Page 13

    Back to Contents Page  Battery Dell™OptiPlex™320User'sGuide  A coin - cell battery maintains computer configuration, date, and time information. The battery can last several years. The battery may need replacing if an incorrect time or date is displayed during the boot routine along with a message such as: Time - of - day[...]

  • Page 14

     5. Install the new system battery. a.  Support the battery connector by pressing down firmly on the positive side of the connector. b.  Hold the battery with the "+" facing up, and slide it under the securing tabs at the positive side of the connector. c.  Press the battery straight down into the connector until it snaps into[...]

  • Page 15

    Back to Contents Page  Before You Begin Dell™OptiPlex™320User'sGuide  Recommended Tools  Turning Off Your Computer  Before Working Inside Your Computer This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the follow[...]

  • Page 16

     2. Disconnect any telephone or telecommunication lines from the computer.  3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.  4. If applicable, remove the computer stand (for instructions, see the documentation that came with the stand).   [...]

  • Page 17

    Back to Contents Page  Cleaning Your Computer Dell™OptiPlex™320User'sGuide   Computer, Keyboard, and Monitor  l  Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard. l  To clean your monitor screen, lightly dampe[...]

  • Page 18

    some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs. Back to Contents Page [...]

  • Page 19

    Back to Contents Page  Connecting Multiple Monitors Dell™OptiPlex™320User'sGuide  Before Connecting Mutiple Monitors or a Monitor and a Television to Your Computer  Connecting Two to Three Monitors Using Surround View  Connecting Dual Monitors or a Monitor and a Television to a Graphics Card  Changing[...]

  • Page 20

     3. Make the appropriate connections for the second device that you are connecting. DVI monitor: Connect the DVI connector on the monitor to the DVI (white) connector on the graphics card in the back of the computer. VGA monitor: Connect the VGA connector on the monitor to the optional DVI adapter and then connect the adapter to the DVI (white) [...]

  • Page 21

    Back to Contents Page  Desktop Computer Dell™OptiPlex™320User'sGuide  About Your Desktop Computer  Inside Your Computer  About Your Desktop Computer  Front View 1 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or camera[...]

  • Page 22

     Back View  Back - Panel Connectors 10 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 11 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back - panel connector[...]

  • Page 23

     Inside Your Computer    NOTE: Do not plug a telephone cable into the network connector. On computers with a network adapter card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable opera[...]

  • Page 24

    System Board Components Back to Contents Page  1 fan connector (FAN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 real time clock reset jumper (RTCRST) 4 front - panel connector (FNT_PANEL) 13 battery socket (BATT) 5 memory module connectors (DIMM_1, DIMM_2) 14 PCI Exp[...]

  • Page 25

    Back to Contents Page  PCI and PCI Express Cards Dell™OptiPlex™320User'sGuide  Installing an Expansion Card  Removing an Expansion Card  YourDell™computerprovidestwolow - profile PCI card slots for PCI cards and one card slot for a low - profile PCI Express card:  Installing an Expansion Ca[...]

  • Page 26

     6. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.  7. Gently press down on the card retention latch to secure the card.  8. Connect any cables that should be attached to the card.  9. If you installed a sound card: a.  Enter system setup, select Audio Controller , and change [...]

  • Page 27

     5. If you are removing the card permanently, install a filler bracket in the empty card - slot opening. If you need a filler bracket, contact Dell (see Contacting Dell ).  6. Snap the card retention latch into place.  7. Replace the computer cover (see Replacing the Computer Cover ).  8. Uninstall the card's driver. See the docume[...]

  • Page 28

    Back to Contents Page  Processor Dell™OptiPlex™320User'sGuide  Removing the Processor  Installing the Processor   Removing the Processor  1. Follow the procedures in Before You Begin .  2. Loosen the captive screw on each side of the heat sink assembly.   3. Rotate the heat sink assembly upward,[...]

  • Page 29

     5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.  Installing the Processor  1. Follow the procedures in Before You Begin .  2. Unpack the new processor, being careful not to touch the underside of the processor.  3. If the rele[...]

  • Page 30

    Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket.  8. Pivot the socket release lever back toward the socket, and snap it into place to secure the processor.  9. Clean the thermal grease from the bottom of the heat sink.  10. Apply the new thermal grease to the top of the processor. ?[...]

  • Page 31

    Back to Contents Page Drives Dell™OptiPlex™320User'sGuide  Drives  General Installation Guidelines  CD/DVD Drive  Floppy Drive  Hard Drive  Your computer supports: l  One SATA (serial ATA) hard drive l  One optional floppy drive l  One optional CD or DVD drive  General Installation G[...]

  • Page 32

    Connect an IDE CD/DVD drive to the connector labeled "IDE" on the system board. Connect a SATA CD/DVD drive to the connector labeled "SATA1." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board. To locate system board connectors, see System Board Components . [...]

  • Page 33

     1. Follow the procedures in Before You Begin .  2. Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer.  3. Disconnect the power and data cables from the back of the drive.  4. If you're replacing the CD/DVD drive, see Installing a CD/DVD Driv[...]

  • Page 34

     6. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  7. Replace the computer cover (see Replacing the Computer Cover ).  8. Update your configuration information by setting the appropriate Drive option ( 0 or 1 ) under Drives . See System Setup for more information.  9. Verif[...]

  • Page 35

     4. Disconnect the power and data cables from the back of the floppy drive.  Installing a Floppy Drive  1. If you are installing a new drive: a.  Gently slide a small flat - edge screw driver between the front of the computer and the back side of the drive - panel insert to pop off the insert. b.  Remove the four shoulder screws from[...]

  • Page 36

     6. Replace the CD/DVD drive (see CD/DVD Drive ).  7. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.  8. Replace the computer cover (see Replacing the Computer Cover ).  9. Enter system setup and set the Diskette Drive option to enable your new floppy drive (see Entering Sys[...]

  • Page 37

     Installing a Hard Drive  1. Check the documentation for the drive to verify that it is configured for your computer.  2. Unpack the replacement hard drive, and prepare it for installation.  3. If your replacement hard drive does not have the plastic hard - drive bracket attached, remove the bracket from the existing drive by unsnapping[...]

  • Page 38

     7. Replace the floppy drive and CD/DVD drive.  8. Check all connectors to ensure that they are properly cabled and firmly seated.  9. Replace the computer cover (see Replacing the Computer Cover ).  10. Insert bootable media into your boot drive.  11. Turn on the computer.  12. Partition and logically format your drive before you[...]

  • Page 39

    Back to Contents Page  I/O Panel Dell™OptiPlex™320User'sGuide  Removing the I/O Panel    1. Follow the procedures in Before You Begin .  2. Remove the cable from the I/O panel by pulling on the pull - loop.  3. Remove the screw that secures the I/O panel to the desktop computer.  4. Gently rotate and sli[...]

  • Page 40

    Back to Contents Page  Power Supply Dell™OptiPlex™320User'sGuide  Replacing the Power Supply  DC Power Connectors  Replacing the Power Supply   1. Follow the procedures in Before You Begin .  2. Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cable[...]

  • Page 41

    11. Replace the CD/DVD drive (see Installing a CD/DVD Drive ).  12. Connect the AC power cable to the connector.  13. Replace the computer cover (see Replacing the Computer Cover ).  DC Power Connectors  DC Power Connector P1  Pin Number  Signal name  18 - AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 +5 VDC Red 5 [...]

  • Page 42

     DC Power Connector P2  DC Power Connector P3   DC Power Connector P4  DC Power Connector P5, P6 23 +5 VDC Red 24 GND Black *Uses 22 - AWG wire instead of 18 - AWG wire.  Pin Number  Signal Name  18 - AWG Wire 1 GND Black 2 GND Black 3 +12 VDC Yellow 4 +12 VDC Yellow  Pin Number  Signal name  18 - AWG Wire 1 +12 VDC[...]

  • Page 43

    Back to Contents Page  Pin Number Signal name 18 - AWG Wire 1 +3.3 VDC Orange 2 GND Black 3 +5 VDC Red 4 GND Black 5 +12 VDC Yellow[...]

  • Page 44

    Back to Contents Page  Removing the Computer Cover Dell™OptiPlex™320User'sGuide    1. Follow the procedures in Before You Begin .  2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.  3. Slide the cover release latch back as you lift the cover.  4. Pivot the co[...]

  • Page 45

    Back to Contents Page  Desktop Computer Specifications Dell™OptiPlex™320User'sGuide  Microprocessor Microprocessor type Intel ® Pentium ® or Celeron ® processor internal cache upto2MBpipelined - burst, eight - way set associative, write - back SRAM  Memory Type 533 - or 667 - MHz DDR2 SDRAM Memory [...]

  • Page 46

    Cards low - profile cards supported PCI:  connectors two card size low profile connector size 120 pins connector data width (maximum) 32 bits PCI Express:  connectors one x16 card size low profile power 25 W maximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane  Drives Externally accessible one 3.5 - inch [...]

  • Page 47

    Back to Contents Page  Hard - drive access light green Link light solid green light indicates network connection Link integrity light (on integrated network adapter) green light for 10 - Mb operation and orange light for 100 - Mb operation Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the f[...]

  • Page 48

    Back to Contents Page  FCC Notice (U.S. Only) Dell™OptiPlex™320User'sGuide  FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equip[...]

  • Page 49

    Back to Contents Page  Finding Information Dell™OptiPlex™320User'sGuide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.  What Are You Looking For?  Find It Here l[...]

  • Page 50

    l  Use the Service Tag (see mini tower Front View or desktop Front View ) to identify your computer when you use support.dell.com or contact support. l  Enter the Express Service Code to direct your call when contacting support. l  Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked[...]

  • Page 51

    Back to Contents Page  See Drivers and Utilities CD (also known as ResourceCD) . Your operating system product key label is located on your computer (see Service Tag and Microsoft ® Windows ® License ).  NOTE: The color of your CD varies based on the operating system you ordered.[...]

  • Page 52

    Back to Contents Page  Getting Help Dell™OptiPlex™320User'sGuide  Technical Assistance  Problems With Your Order  Product Information  Returning Items for Warranty Repair or Credit  Before You Call  Contacting Dell  Technical Assistance If you need help with a technical problem, Dell is[...]

  • Page 53

    apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l  Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l  Electronic Information Service info@dell.com  AutoTech Service Dell's automated tec[...]

  • Page 54

    5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the pre[...]

  • Page 55

    Antigua and Barbuda Website: www.dell.com.ag  E- mail: la - techsupport@dell.com  General Support 1- 800 - 805 - 5924 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar  E- mail: la - techsupport@dell.com  E- mail for desktop and portable computers: la - techsupport@de[...]

  • Page 56

    Country Code: 673 Customer Care (Penang, Malaysia) 6046334888 Transaction Sales (Penang, Malaysia) 6046334955 Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.dell.ca/ostatus  AutoTech (automated Hardware and Warranty Support) toll - free:1 - 800 - 247 - 9362 Customer Service (Home Sales/Small B[...]

  • Page 57

    Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Technical Support for all other Dell computers 70230182 Customer Care (Relational) 70230184 Home/Small Business Customer Care 32875505 Switchboard (Relational) 32871200 Switchboard Fax (Relational) 32871201 Switchboard (Home/Small Business) 32875000 Switchboard Fa[...]

  • Page 58

    Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada E- mail: la - techsupport@dell.com  General Support toll - free:1 - 866 - 540 - 3355 Guatemala E- mail: la - techsupport@dell.com  General Support 1- 800 - 999 - 0136 Guyana E- mail: la - techsupport@dell.com  General Support toll - free:1 - [...]

  • Page 59

    Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support (servers) toll - free: 0120 - 198 - 498 Technical Support outside of Japan (servers) 81 - 44 - 556 - 4162 Technical Support (Dimension and Inspiron) toll - free: 0120 - 198 - 226 Technical Support outside of Japan (Dimension and Inspiron) 81 - 44 - 520 [...]

  • Page 60

    Netherlands Antilles E- mail: la - techsupport@dell.com  General Support 001 - 800 - 882 - 1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: support.euro.dell.com  Technical Support for XPS 0206744594 Technical Support for all other Dell computers 0206744500 Technical Support [...]

  • Page 61

    International Access Code: 005 Country Code: 65  Website: support.ap.dell.com  Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll - free:18003947430 Technical Support (OptiPlex, Latitude, and Dell Precision) toll - free:18003947488 Technical Support (PowerApp, PowerEdge, PowerConnect, and Pow[...]

  • Page 62

     Transaction Sales toll - free:00801651228 Corporate Sales toll - free:00801651227 Thailand International Access Code: 001 Country Code: 66 Website: support.ap.dell.com  Technical Support (OptiPlex, Latitude, and Dell Precision) toll - free:1800006007 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVa[...]

  • Page 63

    Back to Contents Page  Dell Outlet Store (Dell refurbished computers) toll - free:1 - 888 - 798 - 7561 Software and Peripherals Sales toll - free:1 - 800 - 671 - 3355 Spare Parts Sales toll - free:1 - 800 - 357 - 3355 Extended Service and Warranty Sales toll - free:1 - 800 - 247 - 4618 Fax toll - free:1 - 800 - 727 - 8320 Dell Ser[...]

  • Page 64

    Back to Contents Page  Glossary Dell™OptiPlex™320User'sGuide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter powe[...]

  • Page 65

    CD - RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD - RW disc, and then erased and written over (rewritten). CD - RW drive — A drive that can read CDs and write to CD - RW (rewritable CDs) and CD - R (recordable CDs) discs. You can write to CD - RW discs multiple times, but you can write to CD - R discs only on[...]

  • Page 66

    access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY STAR ® — Environmental Protection Agency requirements t[...]

  • Page 67

    Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).  I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated[...]

  • Page 68

    memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz. Mini PCI — A standard for integrated peripheral devices with an emphasis on [...]

  • Page 69

     R RAID — redundant array of independent disks — Amethodofprovidingdataredundancy.SomecommonimplementationsofRAIDincludeRAID0,RAID1, RAID5,RAID10,andRAID50. RAM — random - access memory — The primary temporary storage area for program instructions and data. Any information[...]

  • Page 70

    S- video TV - out — A connector used to attach a TV or digital audio device to the computer. SXGA — super - extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super - extended graphics array plus — A video standard for video cards and controllers that supports re[...]

  • Page 71

    your favorite picture and make it wallpaper. WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access. write - protected — Files or media that cannot be changed. Use write - protection when you want to protect d[...]

  • Page 72

    Back to Contents Page  Memory Dell™OptiPlex™320User'sGuide  DDR2 Memory Overview  Addressing Memory With 4 - GB Configurations (32 - bit Operating Systems Only)  Removing Memory  Installing Memory For information on the type of memory supported by your computer, see the "Memory" section of t[...]

  • Page 73

    the operating system.  Removing Memory   1. Follow the procedures in Before You Begin .  2. Carefully press out the securing clip at each end of the memory module connector.  3. Remove the memory module. To install memory, see Installing Memory .  4. Replace the computer cover (see Replacing the Computer Cover ).  Installing Me[...]

  • Page 74

    3. Align the notch on the bottom of the module with the crossbar in the connector.  4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.  5. Replace the computer cover (see Replacing the Computer Cover ).  6. The[...]

  • Page 75

    Dell™OptiPlex™320User'sGuide  Notes, Notices, and Cautions  Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary . IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applica[...]

  • Page 76

    Back to Contents Page  Mini Tower Computer Dell™OptiPlex™320User'sGuide  About Your Mini Tower Computer  Inside Your Computer  About Your Mini Tower Computer  Front View 1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or call technical support[...]

  • Page 77

     Back View  Back - Panel Connectors different operating states: l  No light — The computer is turned off. l  Steady green — The computer is in a normal operating state. l  Blinking green — The computer is in a power - saving mode. l  Blinking or solid amber — See Power Problems . To exit from a power - saving mode, press t[...]

  • Page 78

     Inside Your Computer   1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.  NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same[...]

  • Page 79

      System Board Components CAUTION: To avoid electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. NOTICE: Be careful when opening the computer cover to ensure that you do not accidentally disconnect cables from the system board. 1 floppy drive 4 system board 2 CD/DVD drive 5 heat sink ass[...]

  • Page 80

    Back to Contents Page  6 SATA drive connectors (SATA0, SATA1) 15 PCI card connectors (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connector (IDE) 17 serial/ PS/2 connector (PS2/SER2) 9 SATA drive connectors (SATA2, SATA3)  [...]

  • Page 81

    Back to Contents Page PCI and PCI Express Cards Dell™OptiPlex™320User'sGuide  Installing a Expansion Card  Removing an Expansion Card  YourDell™computerprovidesthefollowingconnectorsforPCIandPCIExpresscards. l  Two PCI card slots l  One PCI Express x16 card slot  Ins[...]

  • Page 82

     5. If you are installing a new card, remove the filler bracket to create a card - slot opening. Then continue with step7  6. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.  7. Prepare the new card for installation.   8. Place the c[...]

  • Page 83

    b.  Connect the network cable to the network adapter card's connectors. Do not connect the network cable to the integrated network connector on the back panel of the computer.  16. Install any drivers required for the card as described in the card documentation.  Removing an Expansion Card  1. Follow the procedures in Before You Be[...]

  • Page 84

     8. Gently press down on the card retention mechanism to secure the adapter bracket in place.  9. Close the card retention latch by snapping it into place.  10. Replace the computer cover (see Replacing the Computer Cover ).  11. Uninstall the card's driver. See the documentation that came with the card for instructions.  12. If[...]

  • Page 85

    Back to Contents Page  Processor Dell™OptiPlex™320User'sGuide  Removing the Processor  Installing the Processor   Removing the Processor  1. Follow the procedures in Before You Begin .  2. Loosen the captive screw on each side of the heat sink assembly.   3. Rotate the heat sink assembly upward,[...]

  • Page 86

     5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor.  Installing the Processor  1. Follow the procedures in Before You Begin .  2. Unpack the new processor, being careful not to touch the underside of the processor.  3. If the rele[...]

  • Page 87

     6. Set the processor lightly in the socket and ensure that the processor is positioned correctly.  7. When the processor is fully seated in the socket, close the processor cover. Ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket.  8. Pivot the socket release lever back toward the sock[...]

  • Page 88

     12. Replace the computer cover (see Replacing the Computer Cover ). Back to Contents Page  1 heat sink assembly 2 heat - sink assembly bracket 3 captive screw housing (2)[...]

  • Page 89

    Back to Contents Page Dell™OptiPlex™320User'sGuide  Drives  General Installation Guidelines  Hard Drive  Drive - Panel Inserts  Floppy Drive  CD/DVD Drive  Your computer supports: l  Up to two SATA (serial ATA) hard drives l  One optional floppy drive l  Up to two CD or DVD drives ?[...]

  • Page 90

    Connect IDE CD/DVD drives to the connector labeled "IDE" on the system board. Connect SATA CD/DVD drives to the connector labeled "SATA2" or "SATA3." SATA hard drives should be connected to the connectors labeled "SATA0" or "SATA1" on the system board. To locate system board connectors, see System B[...]

  • Page 91

     Hard Drive    Removing a Hard Drive  1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure.  2. Check the documentation for the drive to verify that it is configured for your computer.  3. Follow the procedures in Before You Begin .  4. Disconnect the po[...]

  • Page 92

     Installing a Hard Drive  1. Unpack the replacement hard drive, and prepare it for installation.  2. Check the documentation for the drive to verify that it is configured for your computer.  3. If your replacement hard drive does not have the plastic hard - drive bracket attached, remove the bracket from the existing drive by unsnapping[...]

  • Page 93

     6. Ensure that the data cable is securely connected to the connector on the system board.  7. Check all connectors to ensure that they are properly cabled and firmly seated.  8. Replace the computer cover (see Replacing the Computer Cover ).  9. If the drive you just installed is the primary drive, insert bootable media into your boot [...]

  • Page 94

     5. Move the first hard drive from the upper bay to the lower bay: a.  Disconnect the power and the data cables from the back of the first hard drive. b.  Press in on the blue release tabs on each side of the drive and slide the first hard drive up and out of the upper bay. c.  Gently slide the first hard drive into the lower bay until [...]

  • Page 95

     10. Replace the computer cover (see Replacing the Computer Cover ).  Drive - Panel Inserts  1. Follow the procedures in Before You Begin .  2. Remove the drive panel by sliding the drive release latch downward to open the panel. Then, remove the drive panel from the hinges.  3. Find the drive - panel insert in front of the drive bay[...]

  • Page 96

     5. Reattach the drive panel to the front of the computer. The drive panel only fits when it is correctly oriented.  Floppy Drive    Removing the Floppy Drive  1. Follow the procedures in Before You Begin .  2. Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hing[...]

  • Page 97

     5. If you are replacing the floppy drive, see Installing the Floppy Drive . Otherwise, replace the drive panel by aligning its hinges and rotating it up until it snaps into place.  6. Replace the computer cover (see Replacing the Computer Cover ).  Installing the Floppy Drive  1. If you are replacing a floppy drive, remove the shoulder[...]

  • Page 98

     4. Attach the power and data cables to the floppy drive.  5. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place.  6. Replace the computer cover (see Replacing the Computer Cover ).  7. Enter system setup and use the Diskette Drive option to enable your new floppy drive (see Entering System Setup[...]

  • Page 99

    Removing a CD/DVD Drive  1. Follow the procedures in Before You Begin .  2. Remove the drive panel by sliding the drive release latch downward to open the panel, and then remove it from the hinges.  3. Disconnect the power and data cables from the back of the drive.  4. Slide the drive release latch downward and hold it in place. Withou[...]

  • Page 100

     6. Connect the power and data cables to the drive and to the system board.  7. Check all cable connections, and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.  8. Replace the drive panel by aligning its hinges and rotating it up until it snaps into place.  9. Replace the computer cover (see Repl[...]

  • Page 101

    Back to Contents Page  I/O Panel Dell™OptiPlex™320User'sGuide  Removing the I/O Panel    1. Follow the procedures in Before You Begin .  2. Remove the screw that secures the I/O panel.  3. Disconnect all of the cables from the I/O panel, and remove the panel from the computer.  Replacing the I/O Panel ?[...]

  • Page 102

    Back to Contents Page  Power Supply Dell™OptiPlex™320User'sGuide  Replacing the Power Supply  DC Power Connectors  Replacing the Power Supply   1. Follow the procedures in Before You Begin .  2. Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cable[...]

  • Page 103

     9. Reconnect the DC power cables to the power supply.  10. Connect the AC power cable to the AC power connector.  11. Replace the computer cover (see Replacing the Computer Cover ).  DC Power Connectors  DC Power Connector P1  Pin Number  Signal name  18 - AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 GND Black 4 +5 VDC Re[...]

  • Page 104

     DC Power Connector P2  DC Power Connectors P3 and P5  DC Power Connector P4  DC Power Connector P7 18 GND Black 19 GND Black 20 NC N/C 21 +5 VDC Red 22 +5 VDC Red 23 +5 VDC Red 24 GND Black *Use 22 - AWG wire instead of 18 - AWG wire.  Pin Number  Signal Name  18 - AWG Wire 1 GND Black 2 GND Black 3 +12 VDC Yellow 4 +12 VDC Ye[...]

  • Page 105

     DC Power Connectors P8 and P9 Back to Contents Page   Pin Number  Signal Name  22 - AWG Wire 1 +5 VDC Red 2 GND Black 3 GND Black 4 +12 VDC Yellow  Pin Number  Signal name  18 - AWG Wire 1 +12 VDC White 2 GND Black 3 GND Black 4 +5 VDC Red[...]

  • Page 106

    Back to Contents Page  Removing the Computer Cover Dell™OptiPlex™320User'sGuide    1. Follow the procedures in Before You Begin .  2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock.  3. Lay the computer on its side.  4. Slide the cover release latch back as yo[...]

  • Page 107

    Back to Contents Page  Mini Tower Computer Specifications Dell™OptiPlex™320User'sGuide  Microprocessor Microprocessor type Intel ® Pentium ® or Celeron ® processor internal cache upto2MBpipelined - burst, eight - way set associative, write - back SRAM  Memory Type 533 - or 667 - MHz DDR2 SDRAM Memo[...]

  • Page 108

    Cards: full - height cards supported PCI:  connectors two connector size 120 pins connector data width (maximum) 32 bits PCI Express:  connectors one x16 power 25Wmaximum connector size 164 pins connector data width (maximum) sixteen PCI Express lane  Drives Externally accessible one 3.5 - inch drive bay two 5.25 - inch drive bays In[...]

  • Page 109

    Back to Contents Page  Link integrity light (on integrated network adapter) green light for 10 - Mb operation and orange light for 100 - Mb operation Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the front panel (see Diagnostic Lights ) Standby power light AUX_PWR on the system board  Po[...]

  • Page 110

    Back to Contents Page  Microsoft ® Windows ® XP Features Dell™OptiPlex™320User'sGuide  Transferring Information to a New Computer  User Accounts and Fast User Switching  Setting Up a Home and Office Network  Transferring Information to a New Computer The Microsoft Windows XP operating system prov[...]

  • Page 111

     User Accounts and Fast User Switching  Adding User Accounts After the Microsoft Windows XP operating system is installed, the administrator or a user with administrator rights can create additional user accounts.  1. Click the Start button and click Control Panel .  2. In the Control Panel window, click User Accounts .  3. Under Pic[...]

  • Page 112

    1. Click the Start button, point to All Programs ® Accessories ® Communications , and then click Network Setup Wizard .  2. On the welcome screen, click Next .  3. Click Checklist for creating a network .  4. Complete the checklist and required preparations.  5. Return to the Network Setup Wizard and follow the instructions on the scr[...]

  • Page 113

    Back to Contents Page  Replacing the Computer Cover Dell™OptiPlex™320User'sGuide   1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives.  2. Ensure that no tools or extra parts are left inside the compute[...]

  • Page 114

    Dell™OptiPlex™320User'sGuide  Notes, Notices, and Cautions  Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary . IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applica[...]

  • Page 115

    Back to Contents Page  Reinstalling Drivers and the Operating System Dell™OptiPlex™320User'sGuide  Drivers  Using Microsoft ® Windows ® XP System Restore  Reinstalling Microsoft Windows XP   Drivers  What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or[...]

  • Page 116

    installed version.  1. Click the Start button and click Control Panel .  2. Under Pick a Category , click Performance and Maintenance .  3. Click System .  4. In the System Properties window, click the Hardware tab.  5. Click Device Manager .  6. Right - click the device for which the new driver was installed and click Properties [...]

  • Page 117

    Restoring the Computer to an Earlier Operating State  1. Click the Start button, point to All Programs ® Accessories ® System Tools , and then click System Restore .  2. Ensure that Restore my computer to an earlier time is selected and click Next .  3. Click a calendar date to which you want to restore your computer. The Select a Restor[...]

  • Page 118

    If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see Using Windows XP Device Driver Rollback ). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating sta[...]

  • Page 119

    Next .  9. If the Modem Dialing Information screen appears, enter the requested information and click Next .  10. Enter the date, time, and time zone in the Date and Time Settings window, and click Next .  11. If the Networking Settings screen appears, click Typical and click Next .  12. If you are reinstalling Windows XP Professional a[...]

  • Page 120

    Back to Contents Page  Solving Problems Dell™OptiPlex™320User'sGuide  Battery Problems Fill out the Diagnostics Checklist before you complete these checks.    Drive Problems  Fill out the Diagnostics Checklist as you complete these checks.  CD and DVD drive problems  Battery Problems  Drive Prob[...]

  • Page 121

     Problems writing to a CD/DVD - RW drive  Hard drive problems  Keyboard Problems   Lockups and Software Problems l  Click the speaker icon in the lower - right corner of your screen. l  Ensure that the volume is turned up by clicking the slidebar and dragging it up. l  Ensure that the sound is not muted by clicking any boxes[...]

  • Page 122

      The computer does not start up  The computer stops responding  A program stops responding  A program crashes repeatedly  A solid blue screen appears  Other software problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTE: If you i[...]

  • Page 123

     Memory Problems Fill out the Diagnostics Checklist as you complete these checks.   Mouse Problems   l  Ensure that the program is compatible with the operating system installed on your computer. l  Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for i[...]

  • Page 124

     Network Problems Fill out the Diagnostics Checklist as you complete these checks.   Power Problems Fill out the Diagnostics Checklist as you complete these checks.  Testthemouse —  Connect a properly working mouse to the computer, and try using the mouse. If the new mouse works, the original mouse is faulty.  Check?[...]

  • Page 125

     Printer Problems Fill out the Diagnostics Checklist as you complete these checks.   Restoring Default Settings properly. l  Ensure that the electrical outlet is working by testing it with another device, such as a lamp. l  Ensure that the main power cable and front panel cable are securely connected to the system board.  Ifthe[...]

  • Page 126

     Serial or Parallel Device Problems Fill out the Diagnostics Checklist as you complete these checks.   Sound and Speaker Problems Fill out the Diagnostics Checklist as you complete these checks.   No sound from speakers  To restore the computer's system settings to their default values —  1.  Turn on or restart your c[...]

  • Page 127

     No sound from headphones  Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks.   If the screen is blank  Eliminatepossibleinterference —  Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.  Run the speaker diagnostics  Reinstallthe[...]

  • Page 128

     If the screen is difficult to read Back to Contents Page  Testthemonitor —  Connect a properly working monitor to the computer, and try using the monitor. If the new monitor works, the original monitor is faulty.  Checkthediagnosticlights —  See Diagnostic Lights .  Checkthecardsetting?[...]

  • Page 129

    Back to Contents Page  System Board Dell™OptiPlex™320User'sGuide  Replacing the System Board  Removing the System Board  1. Follow the procedures in Before You Begin .   2. Remove any components that restrict access to the system board (CD/DVD drive(s), floppy drive, hard drive, and I/O panel).  3. Remov[...]

  • Page 130

     3. Replace any components and cables that you removed from the system board.  4. Reconnect all cables to their connectors at the back of the computer.  5. Replace the computer cover (see Replacing the Computer Cover ). Back to Contents Page [...]

  • Page 131

    Back to Contents Page Dell™OptiPlex™320User'sGuide  Notes, Notices, and Cautions  Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary . IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating s[...]

  • Page 132

    Back to Contents Page  Troubleshooting Tools and Utilities Dell™OptiPlex™320User'sGuide  Dell Diagnostics  System Lights  Diagnostic Lights  Beep Codes  Error Messages  Resolving Software and Hardware Incompatibilities  Dell Diagnostics   When to Use the Dell Diagnostics If you ex[...]

  • Page 133

     5. Select the Boot from CD - ROM option from the menu that appears.  6. Type 1 to start the Drivers and Utilities CD menu.  7. Type 2 to start the Dell Diagnostics.  8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.  9. When the Dell D[...]

  • Page 134

     Diagnostic Lights  To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4"on the front or back panel. The lights can be off or green. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. When the computer s[...]

  • Page 135

     Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 - 3 - 1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered [...]

  • Page 136

     Error Messages Print and fill out the Diagnostics Checklist as you complete these checks.  If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Produ[...]

  • Page 137

     Hard - diskdrivefailure —   Hard - diskdrivefailure —  See Drive Problems .  Insertbootablemedia —  Insert a bootable floppy disk or CD.  Invalid configuration information - pleaserunSETUPprogram —  Enter system setup and correct the computer configuration inform[...]

  • Page 138

    l   Contact Dell (see Contacting Dell ).  PlugandPlayConfigurationError —  1.  Turn your computer off, unplug it from the electrical outlet, and then remove all but one of the cards. 2.  Plug in your computer and reboot it. 3.  If the message reappears, the installed card might be malfunctioning. If the m[...]

  • Page 139

     Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility.  Microsoft ® Windows ® XP To resolve incompatibilities using Device Manager:  1. Click[...]

  • Page 140

    Back to Contents Page  Warranty Dell™OptiPlex™320User'sGuide Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry - standard practices. For information about the Dell warranty for your computer, see the Product Information Guid[...]