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Dell 3550 manual

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Table of contents for the manual

  • Page 1

    Dell Latitude 3550 Owner's Manual Regulatory Model: P38F Regulatory Type: P38F001[...]

  • Page 2

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

  • Page 3

    Contents 1 Working on Your Computer................................................................................ 5 Before Working Inside Your Computer ................................................................................................ 5 Turning Off Your Computer .......................................................................[...]

  • Page 4

    Installing the System Board ................................................................................................................ 35 Removing the Speakers ...................................................................................................................... 35 Installing the Speakers ......................................[...]

  • Page 5

    1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

  • Page 6

    3. If the computer is connected to a docking device (docked), undock it. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 4. Disconnect all network cables from the computer. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Close[...]

  • Page 7

    1. Click Start . 2. Click Shut Down. or 1. Click Start . 2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down . 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press a[...]

  • Page 8

    2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver • #1 Phillips screwdriver • Small plastic scribe Removing t[...]

  • Page 9

    Installing the Base Cover 1. Perform the following steps as shown in the illustration: a. Align the base cover on the computer [1]. b. Lower the base cover towards the computer in the direction indicated [2]. 2. Starting from the sides, press on the locations indicated by the arrows. This will snap the base cover to the computer. 9[...]

  • Page 10

    3. Tighten the screws that secure the base cover to the computer. 4. Follow the procedures in After Working Inside Your computer . Removing the Battery 1. Follow the procedures in Before Working Inside Your Computer .. 2. Remove Base Cover 3. Perform the following steps as shown in the illustration: a. Loosen the screw that secures the battery to t[...]

  • Page 11

    3. Tighten the screw to secure the battery to the computer. 4. Install the Base Cover . 5. Follow the procedures in After Working Inside Your computer . Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer .. 2. Remove: a. Base Cover b. Battery 3. Perform the following steps as shown in the illustration: a. Loosen[...]

  • Page 12

    Installing the Hard Drive 1. Connect the hard drive cable. 2. Place the hard drive inside the computer. 3. Tighten the screw that secures the hard drive to the computer. 4. Install: a. Battery b. Base Cover 5. Follow the procedures in After Working Inside Your computer . Removing the WLAN Card 1. Follow the procedures in Before Working Inside Your [...]

  • Page 13

    4. Remove the WLAN card from the computer. Installing the WLAN Card 1. Place the WLAN card in its slot on the computer. 2. Connect the WLAN antenna cables to their connectors on the WLAN Card. 3. Press the locking tab. 4. Tighten the screw that secures the WLAN card to the computer. 5. Install: a. Battery b. Base Cover 6. Follow the procedures in A[...]

  • Page 14

    a. Base Cover b. Battery 3. Perform the following steps as shown in the illustration: a. Lift the locking tab [1]. b. Disconnect the I/O port cable that secures the system fan [2]. c. Lift the I/O port cable that secures the system fan [3]. 4. Perform the following steps as shown in the illustration: a. Disconnect the fan cable from the computer [1[...]

  • Page 15

    Installing the System Fan 1. Place the system fan on its slots in the computer. 2. Tighten the screw to secure the system fan to the computer. 3. Route the cable to the slot. 4. Connect the fan cable to the computer. 5. Affix the I/O board cable.. 6. Press the locking tab. 7. Install a. Battery b. Base Cover 8. Follow the procedures in After Workin[...]

  • Page 16

    4. Perform the following steps as shown in the illustration: a. Lift the keyboard from the computer [1]. b. Flip the keyboard to access the keyboard cable [2]. 5. Perform the following steps as shown in the illustration: a. Lift the locking tab [1]. b. Disconnect the cable from the locking tab [2]. c. Disconnect the keyboard cable from the computer[...]

  • Page 17

    Installing the Keyboard Procedure NOTE: If you are installing a new keyboard, fold the cables the same way they are folded on the old keyboard. 1. Slide the keyboard and keyboard-backlight cables into the respective connectors and press down the latches to secure the cables. 2. Turn the keyboard over, slide the tabs on the keyboard into the slots o[...]

  • Page 18

    • 1) keyboard • 2) keyboard backlight cable • 3) keyboard cable CAUTION: Do not apply excess pressure while folding the cables. 2. Lift the keyboard cable. 3. Gently fold the keyboard-backlight cable at the fold line. 18[...]

  • Page 19

    4. Place the keyboard-backlight cable underneath the keyboard connector cable as indicated. 5. Connect the keyboard cable to its connector on the system board. 6. Align the keyboard to the palmrest as indicated and press down to snap it into place. 19[...]

  • Page 20

    7. Press on the sides of the keyboard followed by the locations marked in the picture to firmly seat it. 8. Press the locations indicated in the picture to complete the keyboard installation. 9. Install: 20[...]

  • Page 21

    a. Battery b. Base Cover Removing the Base Frame 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove: a. Base Cover b. Battery c. Hard Drive d. System Fan e. Keyboard 3. Flip the computer and remove the screw that secures the palmrest assembly to the system board. 4. Perform the following steps as shown in the illustration: [...]

  • Page 22

    5. Perform the following steps as shown in the illustration: a. Disconnect the display cable [1]. b. Unroute the cable from the slot [2]. 6. Perform the following steps as shown in the illustration: a. Remove the screw that secures bottom cover to the computer [1]. b. Pry the edges of the base frame [2]. c. Lift the base frame [3]. Installing the B[...]

  • Page 23

    6. Tighten the screw. 7. Flip the computer and tighten the screw that secures the palmrest assembly. 8. Install: a. Keyboard b. System Fan c. Hard Drive d. Battery e. Base Cover 9. Follow the procedures in After Working Inside Your computer . Removing the Heatsink 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove: a. Base [...]

  • Page 24

    Installing the Heatsink 1. Place the heatsink in its slot on the computer. 2. Tighten the screws to secure the heatsink to the computer. 3. Install: a. Base frame b. Keyboard c. System Fan d. WLAN Card e. Hard Drive f. Battery g. Base Cover 4. Follow the procedures in After Working Inside Your computer . Removing the I/O Board 1. Follow the procedu[...]

  • Page 25

    Installing the I/O Board 1. Place the I/O board on the computer. 2. Tighten the screw to secure the I/O board to the computer. 3. Install: a. Base frame b. Keyboard c. System Fan d. WLAN Card e. Hard Drive f. Battery g. Base Cover 4. Follow the procedures in After Working Inside Your computer . Removing the Coin-Cell Battery 1. Follow the procedure[...]

  • Page 26

    Installing the Coin-Cell Battery 1. Place the Coin-cell battery on the computer. 2. Connect the coin-cell battery cable to the computer. 3. Install: a. Base Frame b. Keyboard c. System Fan d. WLAN Card e. Hard Drive f. Battery g. Base Cover 4. Follow the procedures in After Working Inside Your computer . Removing the Display Assembly 1. Follow the [...]

  • Page 27

    4. Lift up the base unit and slide it out. 5. Remove the Display Assembly. 27[...]

  • Page 28

    Installing the Display Assembly 1. Place the display assembly on the computer. 2. Tighten the screw to secure the display assembly to the computer. 3. Affix the adhesive tape that secures the WLAN cable to the computer. 4. Install: a. Base frame b. Keyboard c. System Fan d. WLAN Card e. Hard Drive f. Battery g. Base Cover 5. Follow the procedures i[...]

  • Page 29

    b. Remove the display bezel [2]. Installing the Display Bezel 1. Align the display bezel and snap it in place. 2. Connect the display assembly cable. 3. Install: a. Display Assembly b. Base frame c. Keyboard d. System Fan e. WLAN Card f. Hard Drive g. Battery h. Base Cover 4. Follow the procedures in After Working Inside Your computer . Removing th[...]

  • Page 30

    a. Loosen the screws that secure the display panel [1]. b. Lift the display panel [2]. 4. Perform the following steps as shown in the illustration: a. Remove the tape that secures the display panel [1]. b. Lift the tab [2]. 5. Perform the following steps as shown in the illustration: a. Disconnect the display panel cable [1]. b. Lift the display pa[...]

  • Page 31

    Installing the Display panel 1. Connect the display cable to the display panel. 2. Affix the tape to secure the display cable. 3. Place the display panel on the display assembly. 4. Tighten the screws to secure the display panel to the display assembly. 5. Install: a. Display Bezel b. Display Assembly c. Base frame d. Keyboard e. System Fan f. WLAN[...]

  • Page 32

    h. Display Assembly i. Display Bezel j. Display Panel 3. Perform the following steps as shown in the illustration: a. Loosen the screws that secure the display hinge [1]. b. Lift the display hinge [2]. Installing the Display Hinge 1. Place the display hinges in its place. 2. Tighten the screws to secure the display hinges to the display assembly. 3[...]

  • Page 33

    b. Battery c. Display Bezel 3. Perform the following steps as shown in the illustration: a. Disconnect the camera cable from the connector on the camera module [1]. b. Lift and remove the camera from the display assembly [2]. Installing the Camera 1. Connect the camera cable to the connector on the camera module. 2. Align the camera module in its p[...]

  • Page 34

    4. Perform the following steps as shown in the illustration: a. Disconnect the speaker cable [1]. b. Disconnect the power connector [2]. 5. Perform the following steps as shown in the illustration: a. Remove the screw that secures the system board to the computer [1]. b. Lift the system board [2]. 34[...]

  • Page 35

    Installing the System Board 1. Install the power connector . 2. Place the system board on the computer. 3. Tighten the screw to secure the system board to the computer. 4. Connect the speaker. 5. Connect the LED and touchpad cables. 6. Press the locking tab. 7. Install: a. Heatsink b. Base Frame c. Keyboard d. System Fan e. WLAN Card f. Hard Drive [...]

  • Page 36

    b. Unroute the speaker cables [2]. 4. Remove the speakers from the computer. Installing the Speakers 1. Place the speaker in the computer. 2. Route the speaker cables. 3. Connect the speaker cables. 4. Install: a. Base Frame b. Keyboard c. System Fan d. Hard Drive e. Battery f. Base Cover 5. Follow the procedures in After Working Inside Your comput[...]

  • Page 37

    Removing the Power Connector 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove: a. Base Cover b. Battery c. Hard Drive d. WLAN Card e. System Fan f. Keyboard g. Base Frame h. Display Assembly 3. Perform the following steps as shown in the illustration: a. Disconnect the power connector cable [1]. b. Unroute the cable [2]. [...]

  • Page 38

    Installing the Power Connector 1. Place the power connector on computer. 2. Route the power cable. 3. Connect the power connector cable. 4. Install: a. Display Assembly b. Base Frame c. Keyboard d. System Fan e. WLAN Card f. Hard Drive g. Battery h. Base Cover 5. Follow the procedures in After Working Inside Your computer . 38[...]

  • Page 39

    3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

  • Page 40

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For th[...]

  • Page 41

    Option Description By default, all the options are checked. You can also deselect any option or change the boot order. Boot List Option Allows you to change the boot list option. • Legacy • UEFI Advanced Boot Options This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is enabled. Date/Time Allows you[...]

  • Page 42

    Option Description NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. Keyboard Illumination This field lets you choose the operating mode of the keyboard illumination feature. The keyboard br[...]

  • Page 43

    Table 5. Security Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take[...]

  • Page 44

    Option Description • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Deactivate (default) CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support (default) Admin Setup Lockout Allows you to prevent users[...]

  • Page 45

    Table 7. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The installed processor supports[...]

  • Page 46

    Option Description USB Wake Support Allows you to enable USB devices to wake the system from Standby. NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup will remove power from all of the USB ports to conserve battery power. • Enable USB Wake Support Def[...]

  • Page 47

    Option Description NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. Table 9. POST Behavior Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default Setti[...]

  • Page 48

    Option Description • Enable Intel Virtualization Technology (default) Table 11. Wireless Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: • WLAN • Bluetooth All the options are enabled by default. Wireless Device Enable Allows you to enable or disable the int[...]

  • Page 49

    NOTE: If you cannot find your Service Tag, click Detect My Product . Proceed with the instructions on screen. 4. If you are unable to locate or find the Service Tag, click the Product Category of your computer. 5. Choose the Product Type from the list. 6. Select your computer model and the Product Support page of your computer appears. 7. Click Get[...]

  • Page 50

    Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only lower case letters are valid, upper case letters are not allowed. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (), (]), (`[...]

  • Page 51

    4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel [...]

  • Page 52

    Device Status Lights Icon Description Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on steadily or blinks to indicate battery charge status. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light an[...]

  • Page 53

    5 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support , and then select the option to view information about your computer. Table 14. System Information Feature Description DRAM bus width 64 bits Flash EPROM 8 MB Table 15. Processor Featu[...]

  • Page 54

    Feature Description Volume controls program menu and keyboard media-control keys Table 18. Video Feature Description Video type Integrated on system board / discrete Video controller: UMA Intel HD Graphics 4400 (shared memory) Discrete Latitude 3450 NVIDIA GeForce Nvidia GeForce 830M (2GB DDR3) Latitude 3550 NVIDIA GeForce Nvidia GeForce 830M (2GB [...]

  • Page 55

    Feature Description Latitude 3550 • two USB 3.0 ports (rear one with window debug) • two USB 2.0 ports NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging. The ports are identified in the documentation shipped with your computer. Media card reader one 3-in-1 slot Memory Card Reader one (SD, SDHC, SDXC, MS, MS Pro) Finge[...]

  • Page 56

    Table 24. Touchpad Feature Description X-axis 102.4 mm (4.03 inches) Y-axis 7.4 mm (3.04 inches) Table 25. Battery Feature Description Type • 3-cell “smart” lithium ion (43 WHr) • 4-cell “smart” lithium ion (58 WHr) Dimensions: Height • 3–cell — 7.8 mm • 4–cell — 7.8 mm Width • 3–cell — 124.7 mm • 4–cell — 124.7 [...]

  • Page 57

    Feature Description Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non-Operating –40 °C to 70 °C (–40 °F to 158 °F) Table 27. Physical Physical Latitude 3450 Latitude 3550 Height: Non-touchscreen 22.2 mm (0.87 inches) 22.3 mm (0.88 inches) Touchscreen 23.0 mm (0.90 inches) 23.2 mm (0.91 inches) Width: Non-touchscreen 245.9[...]

  • Page 58

    6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your are[...]