Dell 500m manual

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A good user manual

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First and foremost, an user manual of Dell 500m should contain:
- informations concerning technical data of Dell 500m
- name of the manufacturer and a year of construction of the Dell 500m item
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 500m alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 500m, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 500m.

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Table of contents for the manual

  • Page 1

    www .dell.co m | su pport.d ell .com Dell™ Inspir on ™ 500 m Owner ’s M anua l Model PP05L 3Y 64 7bk 0.bo ok Pag e 1 We dn e sd a y, Apr il 2, 20 03 3:2 4 PM[...]

  • Page 2

    No t es, No t ices, an d Cautio ns NOTE: A N O TE i ndi ca t es i m po rt an t in f or mat io n th a t h e lp s yo u m a ke b e tt er use o f yo ur co mputer . NOTICE: A NOTICE in dicat es ei ther potent ia l damag e to hard ware or loss of data and tell s you how to avoid the proble m. CAUTION: A CAUT ION indi cates a poten t i al for proper t y d[...]

  • Page 3

    Contents 3 Co nte n ts CA U TIO N: S a fe t y In s t ruc ti on s . . . . . . . . . . . . . . . . . . . 11 Gener al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Po w e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batt e r y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air T rave l . . . . . . . . .[...]

  • Page 4

    4 Con ten ts E- Mail Prob lems . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T rans ferring Info rmat ion to a Ne w Comput er . . . . . . . . . . 36 Se tti ng Up a Print er . . . . . . . . . . . . . . . . . . . . . . . . 38 P rinte r Cabl e . . . . . . . . . . . . . . . . . . . . . . . . . 38 Conn ecting a P aralle l Print er . . . . . . .[...]

  • Page 5

    Contents 5 R emo ving and In stal ling Device s While the Co m puter Is T u rn e d Of f . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 If th e De vi ce Sc r ew Is Not I n st al le d . . . . . . . . . . . . . . . 53 If the Dev ice Scre w Is In st alled . . . . . . . . . . . . . . . . . 54 R emo ving and In stal ling Device s While the Co[...]

  • Page 6

    6 Con ten ts CD and DVD Proble ms . . . . . . . . . . . . . . . . . . . . . . . 68 If yo u can no t pl ay a CD o r DV D . . . . . . . . . . . . . . . . 68 If yo u ca n no t ej ec t th e CD, C D -RW , or DV D d ri ve tra y . . . . . 68 If you h ear a n unfami liar s crapi ng or grindi ng s ound . . . . . . 69 If th e C D -R W d ri ve sto ps w rit in[...]

  • Page 7

    Contents 7 Video and Di splay Problems . . . . . . . . . . . . . . . . . . . . 87 If the di spla y is blank . . . . . . . . . . . . . . . . . . . . . . 87 If th e d is pl ay is d iff ic ult to r ea d . . . . . . . . . . . . . . . . . 88 If only part of the dis play is read able . . . . . . . . . . . . . . 89 Scanne r Problems . . . . . . . . . . . [...]

  • Page 8

    8 Con ten ts R ei nstal li ng M icr o sof t ® W indows ® XP . . . . . . . . . . . . . . 100 Bef or e Y ou R ein st all . . . . . . . . . . . . . . . . . . . . . . 100 R ein stalli ng W indows XP . . . . . . . . . . . . . . . . . . . 101 R ein stall i ng D ri vers and Software . . . . . . . . . . . . . . . 103 8 Add ing a nd R epl acin g P art s A[...]

  • Page 9

    Contents 9 One- Y ear End- User Manuf a cture r Guarant ee (L ati n Americ a and th e Caribb ean Only) . . . . . . . . . . . . 156 Int el ® Warran ty State m ent f or Pe ntium ® and Cele ron ® Proc es sors Only (U.S. and Canada Only) . . . . . . . 158 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 3Y 647bk 0.book P[...]

  • Page 10

    10 Con ten ts 3Y 647bk 0.book Pag e 10 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 11

    CAU TION: Safety Instr u ction s 11 CAUTION: Sa fety In structions Use the fo llowing safet y gui delines t o help ensur e your own personal safety and to help p rotec t your co mputer and w ork ing environment f rom potentia l damage. Gen eral • Do not attempt to servi ce the computer yourself unless you ar e a tra ined se r vi c e technician. A[...]

  • Page 12

    12 C AUT ION: Saf ety Ins truct ion s w ww .de ll.com | suppor t.del l.com • T o help avoid the p otential hazar d of electric shock, d o not connect or disconnect any cables or perform maintenance or r econfiguration of this product d uri ng an elec trical storm. Do not use your c omputer during an electrical storm un l ess all cables have been [...]

  • Page 13

    CAU TION: Safety Instr u ction s 13 • Be sure that nothi ng rests on your AC adapte r’s power cable and that the cable is not located w here it c an be tripped ov er or stepped on. • If you are using a multiple-outlet power strip, use caution when plugging the AC adapter ’s po wer c able into t he po wer s trip. Some pow er st rips m ay all[...]

  • Page 14

    14 C AUT ION: Saf ety Ins truct ion s w ww .de ll.com | suppor t.del l.com Air T ravel • C ert a in F ed era l Av iat ion Adm ini st ra tio n re gul at ion s an d/o r ai rlin e- spe c ific res tri ct ion s may a p ply to t he operati on of yo ur De ll c om puter while you are on b oard an aircraft. F or e xample, such regula tions/re s trictions [...]

  • Page 15

    Whe n U sin g Y o u r Com p ute r 15 When U sing Y ou r Com pute r Observe the following safe-handling guidelines to pr ev ent damage to your computer: • When setting up the computer f o r work, place it on a level surfa c e. • When traveli ng, do not check the computer as baggage. Y ou can put your computer through an X - ray security m achine[...]

  • Page 16

    16 Wh en Us ing Y our C omp uter w ww .de ll.com | suppor t.del l.com • Clean the display with a soft, clean cloth and water . Apply the water to the cloth; then stroke the cloth acro ss the di splay in one direction, moving from the top of th e display to the bo ttom. Rem ove moisture f rom the d isplay q uickly a nd keep the d isplay d ry . L o[...]

  • Page 17

    Whe n U sin g Y o u r Com p ute r 17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While y ou work, period i cally touch the unpainte d metal surfac e t o diss ipate any s tatic electricity that might harm i nt ernal compon ents. Protec ting Against Elect rostatic Di scharge Static ele ctricity can harm ele[...]

  • Page 18

    18 Wh en Us ing Y our C omp uter w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 18 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 19

    1 SECTION 1 A T our of Y o ur Computer Fro nt Vi ew Left Side V iew Right Side V iew Back Vi ew Bo ttom View 3Y 647bk 0.book Pag e 19 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 20

    20 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com Fro n t V i e w DISPL AY — F o r mo re i n fo rm a ti on abo u t you r di s pl a y , se e th e Te l l M e H o w he lp fi le . T o ac ce ss t he h el p fil e , see "A cce s sing He lp" on pag e 86. POW ER BU TT O N — Press the po wer butto n to tu rn on the com pu [...]

  • Page 21

    A T our of Y o ur Com p ute r 21 DEVIC E STATUS LIGHTS If the com pu ter is c on nected to an electric al ou tlet, the ligh t oper ates as follows : – Solid g reen: The batter y is charging. – Fla s h in g gre e n: Th e ba t te r y i s al mo s t ful l y ch a rge d. T urns o n when you tur n on th e comp uter a nd blinks when th e compu ter is i[...]

  • Page 22

    22 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com If the compu ter is running on a ba tt ery , the l i ght o perate s as follows: – Off: The batter y is adeq uat ely ch arged (or the com puter is tu rne d off) . – Flashing orange: The battery c har g e is low . – So lid o r ange : Th e ba tt ery cha rge i s cr iti cal ly[...]

  • Page 23

    A T our of Y o ur Com p ute r 23 The g reen ligh ts lo cated a bove th e keyboa rd indicat e th e fo llowing : L eft Sid e View AIR VE NTS — The c omputer uses an i nterna l fan to cre ate ai rflow t hroug h the vents, which prevents th e com put er from overhea ting . NOTE: T he co mput er tu rns o n the f an whe n t he c omput er g ets ho t. F [...]

  • Page 24

    24 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com PC C ARD SL OT — Supports one PC Card , su ch as a modem or network adapter . T he computer ship s wit h a pla stic blank ins tall ed in th e sl ot. F or m ore info rmatio n, s ee the T e ll Me H ow help file. T o access t he he lp file, see"Access ing Help" on page[...]

  • Page 25

    A T our of Y o ur Com p ute r 25 Ri gh t S i de Vi e w SECURITY CABL E SLOT — L ets you attac h a comm ercial ly avai lable a ntith eft dev ice to the c omput er . F or mor e in fo rmat i on, see t he in stru c tio ns in clud e d wit h t h e de vic e . NOTICE: Be f o re you bu y an ant ithe f t devi ce, en sure tha t it wil l w o rk w i th the se[...]

  • Page 26

    26 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com MODU LE BAY — Y ou can install devic es such as an optical drive or a Dell T rave lLit e ™ module in th e m od u le b ay . F or mo re in fo rm a tion , se e " A bo ut th e Mo du l e B ay" o n pa ge 51 . DEVIC E LATCH RELEASE — Releas es th e mo dule ba y de vice[...]

  • Page 27

    A T our of Y o ur Com p ute r 27 USB CONNECT ORS Connect USB devices, such as a mouse, ke yboar d, or printe r . Y ou can als o c onne ct the op tio nal flopp y drive directly to a USB co nnecto r usin g the optio nal floppy drive cab le . USB c onnecto rs (2) S -vi deo TV -out co nnector mode m connec tor ( RJ-11) (o pti on al) net w o r k co nne [...]

  • Page 28

    28 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com S- VIDE O TV - OU T CONNECT OR MODEM CONNECT OR (R J - 11 ) ( OP TI O NA L ) NET WOR K CON N EC T OR (RJ-45 ) NOTICE: The networ k conne ct or is sli ghtly lar ger than the mo dem co nnect or . T o avoid d am agi ng the co m put er , do not plug a tele phone li ne into the net [...]

  • Page 29

    A T our of Y o ur Com p ute r 29 SERIAL CONN ECTOR AC ADAP T ER CONN ECTOR — Attach an AC adapte r to th e compu ter . The AC a dapte r conver ts A C po wer to the DC pow er required by the computer . Y ou can con nect th e AC adapter wit h your comput er turn ed either on or off. CAUTI ON: The AC a dapte r work s with elec tri cal out lets wo rl[...]

  • Page 30

    30 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com Bottom View MEMO R Y MODU LE COV ER — Co ver s the com pa rtmen t t hat con tains the m emo ry m odu le(s). Se e "Ad d in g Me mo r y" o n pa ge 106 . BATT ER Y - BAY LA TC H RE L EA SE — Rel eas es the batte ry . See "Us in g a Battery" o n page 44 for [...]

  • Page 31

    A T our of Y o ur Com p ute r 31 FA N — T he c ompu ter u ses a n in te rnal fan to create airfl ow th roug h th e ven ts, which preve nts the computer from over heatin g. NOTE: T he co mput er tu rns o n the f an whe n t he c omput er g ets ho t. F a n noi se is no rmal a nd doe s no t in di ca t e a p ro b le m w i th th e f a n o r th e co m p[...]

  • Page 32

    32 A T o u r of Y o ur Co mp ute r w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 32 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 33

    2 SECTION 2 Sett ing Up Y our Computer Connec t ing to t he Internet Modem and I nter net Connec t ion P roblems E-Mail P roble ms T ransferring Info rmation to a New Computer Setti ng Up a Pri nter P rinter Pro blems Setti ng Up the Do c king Devic e to Co nnect to a Network P ower Prot ecti on D evice s T ur ning Of f Y our Compute r 3Y 647bk 0.b[...]

  • Page 34

    34 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com Connec ting to the Internet NOTE: ISP s and ISP of ferin gs vary by co unt r y . T o connect to the Internet, you need a mo d em or network connection and an Internet service provider (ISP), such as AOL or M SN. Y our I SP will of fer one or more of the following I nternet con[...]

  • Page 35

    S e tt ing Up Y our Compu ter 35 • If you have alread y obtained setup informati o n from your ISP but y ou did not r ecei ve a set up CD , cl ick Set up my conn ecti on ma nuall y . • If you have a CD, c lick Use th e CD I got from an ISP . 5 Click Next . If yo u sele cte d S e t u p m y co n ne c ti o n ma n u al l y , conti nue to step 6. O [...]

  • Page 36

    36 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com I RREGU LAR DIAL TONE — If y o u hav e voice m ail servi ce, you migh t hea r a n ir reg ular dial to ne when you have messa ges. Contact your te lephone company for instr uctions on re st oring a dial ton e . T URN OF F CA L L WA ITING ( CATCH - PH ON E )— S e e yo u r t [...]

  • Page 37

    S e tt ing Up Y our Compu ter 37 T o prepa re the new c omputer f or the f ile trans fer : 1 Click the St a rt button, p o int to Al l Programs → Ac cessories → Syst em T ool s , an d then cli ck F iles and Settings T ransfer Wizard . 2 When the Fil es and Sett ings T ransfer Wizard welco me sc r een ap pear s, cl i ck Nex t . 3 On the Which co[...]

  • Page 38

    38 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com Setting U p a Printer CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 . NOTICE: C ompl ete th e o p er ating syst em setup bef o re you con nect a pri nter t o th e comput er . See the d ocumentation that came with the printer [...]

  • Page 39

    S e tt ing Up Y our Compu ter 39 4 T urn on the printer and then turn on the computer . If the Add New Hardwa re Wizard win do w appe ar s, cl ick Canc el . 5 Ins tall the prin te r dri ver if necess ary . See the documentatio n that came with your printer . Connec tin g a USB Printer NOTE: Y o u can co nnect USB de vices whil e the com puter is tu[...]

  • Page 40

    40 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com 3 Attac h the USB print e r cabl e to the USB c onnectors on the c om puter a nd the printe r . The USB con n ect ors fit o nly one way . Printer Problem s C HECK THE PRIN TER CABLE CONNECT IONS — En sure th at the p rinte r cabl e i s prope rly connec ted to the compu ter .[...]

  • Page 41

    S e tt ing Up Y our Compu ter 41 Setting Up the Doc king De vice t o Co nnect to a Net work NOTE: A networ k adapte r is also re f erre d to as a net w o rk inte rface co ntroll er (NIC) . NOTICE: Do no t instal l a network ada pter o r a net work ad apt er/mo dem co mbinat ion PC Card u nti l you comp l ete th e docking devi ce setu p. NOTICE: T o[...]

  • Page 42

    42 Se ttin g U p Y o ur Com p ute r w ww .de ll.com | suppor t.del l.com NOTICE: Not all surg e prot ect ors off e r netwo rk adapte r pr otec ti on. Dis co nnect the netwo rk cabl e from the netwo rk wall jac k during ele ctrical storms. L i ne Co ndi t i on e r s NOTICE: Li ne c onditi oners d o not pro t ect agai nst po wer i nterr upt ions. Lin[...]

  • Page 43

    3 SECTION 3 Using Ba tt eries and Mo dul e Bay Devi ces Using a Batter y Po w e r Pr o b l e m s About the Module Bay R emoving and Instal ling Dev ic es While the Comput er Is Tu r n e d O f f R emoving and Instal ling Dev ic es While the Comput er Is R unning 3Y 647bk 0.book Pag e 43 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 44

    44 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com Using a Batter y CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on on pa ge 11. Battery P erformance NOTE: Batter ies fo r portabl e comput er s are co ver ed only dur ing the ini ti al one-ye ar peri od of the l imite d warra[...]

  • Page 45

    Us ing Bat teri es an d Modu le Bay D evi ces 45 CAUTION: D o n o t di spose of bat teries wit h househo ld wast e. When y o u r ba ttery n o long er ho lds a ch arge, ca ll you r local was te dis posal or envi ronm ental ag ency fo r advi ce on di spos i n g of a lit hium- ion bat t e ry . See th e batte ry dispos al ins truc tions i n "B att[...]

  • Page 46

    46 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com Mic roso ft W i nd ow s Po wer M eter The W indows pow er m eter indica tes the remaining b attery charge. T o check t he power meter , doubl e -c lic k the icon on the tas kbar . F or mor e inf orma ti on on the Pow e r M e t e r tab, see t he Te l l M e H o w hel[...]

  • Page 47

    Us ing Bat teri es an d Modu le Bay D evi ces 47 A low-b attery warning occurs when the ba ttery c harge is approximately 90 percent depleted. The comput er beeps once, ind icating that minimal battery operating time remains. During th at time, t he spea ker be ep s p eriodi call y . I f two batteries are install e d, the low-ba ttery warning means[...]

  • Page 48

    48 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com NOTICE: If you cho ose to rep lace t he batte r y with t he compu ter in stan dby mode , you hav e up to 90 s econd s t o com plete th e ba ttery rep la cemen t b efo re th e co mpu te r shut s down and l ose s an y uns a ve d d at a . 1 Ensure that the c omputer i[...]

  • Page 49

    Us ing Bat teri es an d Modu le Bay D evi ces 49 R emoving and I nstall in g a R eser ve Battery CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 . 1 Remove the battery (see page 47). 2 Remove the res erve battery cover . 3 P ull the re serv e batt e ry out of it s compartme n t, and d is connect the[...]

  • Page 50

    50 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com 4 Connect th e reserve batt ery cable t o the con nector in t he reserve b attery com p ar tmen t. 5 Place the res erv e battery in the compa rtme nt, and r ep lace the reserve battery cover . Storin g a Battery Remove the bat tery when y ou store your comp uter fo[...]

  • Page 51

    Us ing Bat teri es an d Modu le Bay D evi ces 51 If the battery st atus light flash es green and orange , the battery is too hot to charge. T urn off the compu ter (see "T u rning Off Y our Compu te r" on page 4 2), disc onnect th e co mputer from th e electri cal outlet, and then let the ba ttery and c om puter cool t o room t empe ratur[...]

  • Page 52

    52 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com R emo ving and Ins t alling De vices Whil e the Compute r Is T urned Off CAUTI ON: B efo re pe rform ing these proc e dures , read the safe ty i nstr ucti ons on pa ge 11 . NOTE: If th e device scr ew is n ot ins tall ed, you can rem o ve and ins tall devi ces whil[...]

  • Page 53

    Us ing Bat teri es an d Modu le Bay D evi ces 53 If th e D evice S crew Is Not Insta lled NOTICE: T o pr event damage t o devi ces, pl ace the m in a saf e, dr y place when th ey are not ins tall ed in the com pu ter . Avo id pr essi ng do wn o n them o r placing he avy objec ts on top of the m. 1 P ress the devi ce latch release so that the latch [...]

  • Page 54

    54 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com 3 Insert the new device i nto the ba y , push the device until you f eel a c lick, and push the device l atch r eleas e in so that it is flush with the computer . If th e D evice S crew Is Inst alled 1 Save and clos e any open f iles, e xit any open programs, and t[...]

  • Page 55

    Us ing Bat teri es an d Modu le Bay D evi ces 55 6 P ull the device by the latch relea se to r em ove the device from the module bay . NOTICE: Ins ert devi ces in to the modu le bay bef o re you do ck and turn o n the compu te r . 7 Insert the new device i nto the ba y , push the device until you f eel a c lick, and push the device l atch r eleas e[...]

  • Page 56

    56 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com If th e D evice S crew Is Not Insta lled 1 Double-click the Sa fely R emove Har d w ar e i con on the taskb ar . 2 Click Stop and w a i t fo r th e oper a t i n g s y st e m to co n f irm th a t th e d e v ic e h as s t o p ped . 3 Click t he device you w ant to ej[...]

  • Page 57

    Us ing Bat teri es an d Modu le Bay D evi ces 57 5 P ull the device by the latch relea se to r em ove the device from the module bay . 6 Insert the new device i nto the ba y , push the device until you f eel a c lick, and push the device latc h r elease in so that i t is flush wit h the computer . Wi ndows XP automatically recognizes the ne w devic[...]

  • Page 58

    58 Us ing Ba tte ries and M odul e Bay Devi ces w ww .de ll.com | suppor t.del l.com NOTICE: T o pr event da m age t o devices , place the m i n a saf e, dr y place when th ey are not ins talled in the co m pu ter . Av oid press ing do wn on them o r placing he avy objec ts on top of the m. 4 Use a #1 Phi llips screwdri ver to remove the de vi ce s[...]

  • Page 59

    4 SECTION 4 Us ing t he K e ybo ard and T ouc h P ad Nu m eri c K eyp ad K e yboard Sh o rtcuts Customi z ing the T ouch P ad T ouch P ad or Mouse Proble m s External K eyboard Problems Unex p ect ed C h ara ct ers 3Y 647bk 0.book Pag e 59 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 60

    60 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com Num eri c Ke yp ad NOTE: When yo u co nn ect an ext ernal key board or ke ypad to the comp uter , the key pad is dis abled. NOTE: Y o u c an cha nge opt ions f or u sing the n umeric k eypad in t he sy stem setup program. The keypad numbers and symb ols are marked in b[...]

  • Page 61

    U sing the Ke ybo ard and T ouch P ad 61 Keyboard Shortcut s System F u nctions Battery CD or DV D T ray Display Functi o ns R adi os ( Incl udi ng Wi rel ess N etwo rki ng an d the Blu eto oth™ Card) Opens t he Wind ow s T a sk M an a ge r window . Enables an d di sables the n um eric k eypad. Enable s and disables the scroll lock. Dis plays t h[...]

  • Page 62

    62 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com P o wer M ana gemen t Speak er Fu nctions If no s ound comes from the speak ers , press and adjust the v olume. Mic ros of t ® Wi n d ows ® Logo Key F unctions T o adjust k eyboar d operat ion, such as the c haracter r epeat rate, open the Contr ol P anel, and cli ck[...]

  • Page 63

    U sing the Ke ybo ard and T ouch P ad 63 The touch pad detects the pr es sure and movement of your finger to allow you to move the cursor on the display . Use the to uch pad and touc h pad b uttons as you would use a mous e. • T o m ove the cursor , light ly slide your finger over the touch pad. • T o select an object, ligh tly tap onc e on the[...]

  • Page 64

    64 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com Cust omizing t he T ouch P ad Y ou can disable the touch pad o r adjust their settings by using the Mo use Properties wi ndo w . 1 Click t he Start butto n, click Co ntro l P anel , an d t h en dou ble -c li ck the Mo u s e ico n . 2 On the Mouse Properties win do w : [...]

  • Page 65

    U sing the Ke ybo ard and T ouch P ad 65 3 F rom the Windows ® desk top , c l ick the Start button, point t o All P r ogr ams , poin t to Acce ssor ies , and click No tep a d . 4 T ype some characters on the e xt ernal keyboard and verify t h at they appear on the d isplay . If y ou can not v erify thes e ste ps, you may have a de fec tive exter n[...]

  • Page 66

    66 Usin g th e Ke yb oard a nd T ou ch P ad w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 66 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 67

    5 SECTION 5 Using CDs , DVDs, a nd Othe r Mult imedi a Using CD s and DVDs CD and DV D Pr o blems Sound and Speaker P roblems Copying CDs Connec t ing a T e levis ion to the Computer 3Y 647bk 0.book Pag e 67 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 68

    68 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com Using CDs a nd DVDs F or information about using CDs and DVDs in your c omputer , see the Te l l M e H o w help file. T o access the help file, see "Ac cessing Help" on page 86. CD and DVD Problems If you cannot play a CD or DVD NOTE: Because of di fferen[...]

  • Page 69

    Usin g CD s, DVDs , a nd O ther Multimedi a 69 If you hear an un familiar scrap in g or grin d ing sound • En sure th at the soun d is not cause d by th e pr o gram that i s run ning. • Ensure that the disk or disc is inserted prop erl y . If th e CD -RW drive st ops writing D ISABL E STANDBY MOD E IN W INDO WS BEF OR E W RIT ING TO A CD-RW —[...]

  • Page 70

    70 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com T EST THE SPEAKER S — Pl ug t he sp eaker audio cabl e int o the l ine-ou t connec tor o n th e compu ter . Ensure t hat the h ead phone volume c ont rol is turn ed up. Pla y a m u sic CD. R UN TH E SPEAKER SE LF - TE ST — Some s pe aker systems ha ve a se lf-t[...]

  • Page 71

    Usin g CD s, DVDs , a nd O ther Multimedi a 71 • D i s c C o p i e r a ll o w s y o u t o m a k e a b a c k u p c o p y o f a l m o s t a n y t y p e o f C D . T h i s p r o g r a m all ows you to make a copy of a C D for everyday use so that you can archive and save the orig in a l co p y . (D isc Co p ier is t it le d "CD C op i er " [...]

  • Page 72

    72 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com • Ensur e that you set the sampling r ate to at least 1 28 Kbps when yo u b u rn MP3 fi l e s to a CD. O therwise, recor ding errors may occur . • D o n ot b ur n a b lank C D-R o r C D -RW di sc to i ts m a xim um capa c it y; for e xa mp le, do not co py a 65[...]

  • Page 73

    Usin g CD s, DVDs , a nd O ther Multimedi a 73 5 After the sourc e CD is copied, r em ove the source CD from the CD -RW dr iv e tr ay . The CD- RW drive tray o pens autom atically after th e sou rce CD is co pied. 6 Insert a blan k CD i nto the CD -RW drive an d c lose the t ray . The reco r ding starts automati cally . 7 Aft e r th e reco rdi n g [...]

  • Page 74

    74 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com S- Vid eo Conn ecti on Before yo u begin, ensure that you have the following cab l es: 1 Shut down the computer and the television and/or audio d evice you want to connect. 2 Plug one end of t he S-v ideo cable i nto the S -video connector on the co mputer . S-vi d[...]

  • Page 75

    Usin g CD s, DVDs , a nd O ther Multimedi a 75 3 Plug the other end of the S- video cab le into your television. 4 Plug the single-connector end of t he audio cable into the headpho ne connector on your co mputer . 5 Plug the two R CA connect ors on the other end of the audio cable into the a ud io input connectors on your television or a ud io dev[...]

  • Page 76

    76 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com Composite V ideo Connectio n T o connect the computer to a televi sio n that has a compo si te vi deo inp ut o nl y , Dell provi des a composite TV - out adapter cable . Bef o re you begi n , ensur e that you have the following cables: 1 T urn off the computer and [...]

  • Page 77

    Usin g CD s, DVDs , a nd O ther Multimedi a 77 3 Plug one end of t he com posite video c able into the comp osite video conn ector on the composite TV -out adapter cable. 4 Plug the other end of the c ompos ite video cable into t he composite video co nnector on the television. S-vi deo TV -o ut co nn e ct or S- v id eo co nnector compo site TV -ou[...]

  • Page 78

    78 Usin g CD s, DVD s, and O ther M ultim e dia w ww .de ll.com | suppor t.del l.com 5 Plug the single-connector e nd of the aud io cable i nto the headp hone connector on the com p ute r . 6 Plug the two R CA connect ors on the other end of the audio cable into the a u dio input connectors on your television or a ud io device. Enabling the Display[...]

  • Page 79

    6 SECTION 6 Sett ing Up a Home and Of fice Ne twork Connec t ing to a Ne twork Adapte r Network Se tup Wizard Network P roblems 3Y 647bk 0.book Pag e 79 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 80

    80 Se ttin g Up a Hom e an d Of fic e N etwo r k w ww .de ll.com | suppor t.del l.com Conne cting t o a Ne twork Ad apter Before yo u connect your computer to a networ k, the computer must have a network adapter ins talled and a network c able connecte d to i t. T o c onnect a network cable: 1 Connect t he network cable to the network adapter c onn[...]

  • Page 81

    Setti ng Up a Home and Offi ce Ne t work 81 Ne t wor k Setup Wizard The Microsoft ® Win d o w s ® XP operating system provides a N etwork Setup Wi zard to guide you t h rough the process of sharing files , printers, or an Internet c onnection between computers in a hom e or small office. 1 Click t he Start bu tt on, poi nt to All Programs → Acc[...]

  • Page 82

    82 Se ttin g Up a Hom e an d Of fic e N etwo r k w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 82 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 83

    7 SECTION 7 Solving Proble ms Findin g Solutions Accessing Help Error Message s Video and Display Pro ble ms Scanner P roblems Driv e Proble ms PC Ca r d Probl em s General Progr am Proble m s If Y our Computer Gets W et If Y ou Drop or Damage Y our Computer R esolving Other T echnica l Pr obl ems Dri ve rs Using Sy stem R est ore R esolving So f t[...]

  • Page 84

    84 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Fi nd i n g S ol u ti o ns Someti me s it’s diff i cul t to fi gure out wher e to go for answer s. Use thi s chart to qui ckly fi nd the an swer s to yo ur que stions. NOTE: If you hav e a probl em wit h an externa l device, see the de vi ce docu me nt atio n or co ntact the m anu fact ur[...]

  • Page 85

    Solving Proble ms 85 See pa ge 87. See pa ge 69. See pa ge 40. See pa ge 35. See pa ge 89. See pa ge 81. See pa ge 64. See pa ge 92. See pa ge 34. See pa ge 86. See pa ge 36. See p age 94. See pa ge 90 See pa ge 64. See pa ge 65. 3Y 647bk 0.book Pag e 85 Wed nesda y , Apr i l 2 , 200 3 3:24 PM[...]

  • Page 86

    86 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Accessing Help Error Messag es If the message is not listed, see the document ation for the ope rating system or the program that was running at the time the me ssage appear ed. T O ACCES S THE T EL L M E H OW HE LP FILE — 1 Clic k t he Sta rt button and click H elp an d Support . 2 Clic [...]

  • Page 87

    Solving Proble ms 87 Vi de o a nd D i s pl a y P rob l em s If th e display is bl an k NOTE: If you are usi ng a prog ram th at requi res a hig her res olutio n t han your co m put er suppo rts , it is recomm ended that you attach an e xternal monito r t o you r co mputer . N OT ENOU GH MEMO R Y OR RESO U RCES . E XIT SOME PROG RAMS AND TR Y AGAIN [...]

  • Page 88

    88 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com If the display is difficult to read C HECK THE B ATTERY — If you are usin g a b at ter y t o p ow er you r c omp ute r , the batte ry charge may be d epleted . Con nect the c ompu ter to an elec tric al outlet using the AC ad apter , an d tur n on the c om pute r . T EST THE EL E CT R IC [...]

  • Page 89

    Solving Proble ms 89 If on ly part of the display is readabl e Scan ne r Probl ems NOTE: If you can con nect to yo ur Int e rnet servic e provid e r (ISP) , you r m od em is fu n ctio ni ng pro per ly . If you are sur e tha t your mode m is worki ng pr operl y and yo u stil l exp erien ce pr oble ms, con tact your ISP . R OT A TE THE COM PUT E R TO[...]

  • Page 90

    90 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com Drive P roblems NOTE: Fo r info r mati o n o n savi ng f i les to a fl o ppy disk, see the T e ll M e Ho w he lp file . T o a cce ss th e he lp fi le , see "Acce ssing Help " on pag e 86. If you cannot save a file to a f loppy drive U NLOC K TH E SC AN NE R — En sure that yo ur [...]

  • Page 91

    Solving Proble ms 91 If you have proble m s with a h ard dri ve PC Card Problem s T RY ANOTHE R FLOP PY DI SK — In sert a nother disk to elim ina te the pos sib ility th at t he origin al disk is defect ive. R EIN STALL THE DR I VE — 1 Save and c lose any open files, exit any open pr og rams, a nd sh ut dow n t he com p u ter . 2 Remo ve t he d[...]

  • Page 92

    92 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com General Prog ra m Prob lem s A prog ram crashes NOTE: Softwar e u sua lly in clu de s in sta llat ion i nstructi ons in its d oc umen ta t ion or on a f loppy di sk o r C D . A p rogr am st ops resp ond ing Erro r messages ap pear E NSURE THAT THE CAR D IS RECOG NIZED BY W IN DOWS ® — Do[...]

  • Page 93

    Solving Proble ms 93 If Y our Computer Gets We t CAUTI ON: Perfo rm thi s procedu re on ly afte r you are ce rtai n that it is saf e to do so. If the c omput er is c onnec ted to an e lectri cal out let , it is re commend ed that you tu rn of f AC po we r at the ci rcui t bre ake r be fo re at tem ptin g t o re mov e th e p ower c ables f r o m the[...]

  • Page 94

    94 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com If the compute r does not start, or if yo u cannot id ent i fy the damage d c ompone nts , c ontact Dell ( see "Con tac ting Del l " o n page 127). If Y ou Dro p or Dam age Y our Comput er 1 Save and close any open files, e xit any open programs, and shut down the c omput er (see [...]

  • Page 95

    Solving Proble ms 95 Drivers What Is a Driver? A driv er is a program that controls a devic e such as a printer , mouse, or k eyboard. All d evices requ ire a d riv er p ro gra m. A dri ver acts like a transl ator between t he device and the programs tha t us e the devic e. Each de vice ha s its o wn set of sp ec ial ize d co mman d s that only its[...]

  • Page 96

    96 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com R einstallin g Dri vers and Uti lities NOTICE: The Dell Support webs i te at s upport. dell.co m and your Driv er s and Util itie s CD p rovi de appr o ved dr ive rs f or D ell ™ co mputer s. If you i nst all dri vers o btaine d fr o m othe r s ourc es, you r computer might not wor k co r[...]

  • Page 97

    Solving Proble ms 97 4 Click Next . The CD automati cally s ca n s your har dw ar e to detec t d ri vers and uti l it ies us ed by your com p ute r . 5 After the CD completes the hard ware scan, you can also detec t othe r driv e r s and uti lit ies . U nd er Sea r c h Cr i t e ri a , select the appropriate categories f rom t he Sy stem Mo del , Op[...]

  • Page 98

    98 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 10 When th e na me of t he ap propriate driver appea rs, c lick Next . 11 Click Fi n i s h and r estart your computer . Using Sy ste m R estor e The M icrosoft ® Wi n d o w s ® XP op era ting system provides System Restore t o allow you to r eturn y o ur computer to an earlier operat ing [...]

  • Page 99

    Solving Proble ms 99 5 Click Next . The Rest or ation C om p let e s cr een appears after Sy stem Res tore finishes collecting data and then the comp ute r re s tarts. 6 After the c omputer res tarts, click OK . T o change the r es tore point, y ou can either r epeat the steps using a di fferent restore point, or you ca n undo the res torat i on. U[...]

  • Page 100

    100 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com T o c heck for conflicts on a c omputer running Windows XP : 1 Click t he Start button and click Co nt r o l P a ne l . 2 Click P er fo rmance an d Maint e nance and c l ic k System . 3 Click t he Hardware ta b an d cl i c k Devi ce Man age r . 4 In the De vice M an a g e r li st , che c k[...]

  • Page 101

    Solving Proble ms 101 R ein stal ling W indows XP T o rei nst al l Windo w s X P , per f orm a ll t h e s te ps in t he foll ow ing s e ctio ns i n t he orde r in which they ar e listed. The rei n s tallation proces s can take 1 to 2 hours to complete. After you reinsta ll the operating system, you must also r einstall the device drivers, v i rus p[...]

  • Page 102

    102 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 3 If your computer alread y has W indow s XP installed and you want to recover your curr ent W indows XP d ata, type r to s el ect t he repair op ti on , an d the n rem o ve t he CD from th e dr iv e. 4 If you want to install a new copy of Windows XP , press to select that option. 5 P ress[...]

  • Page 103

    Solving Proble ms 103 NOTICE: Do no t press any key when t he foll o wing messa ge appear s: P re ss any k ey to boo t from the CD . 13 When the W elc ome t o Micr o soft scre en appears, c lick Nex t . 14 When the How wi ll thi s comp ute r conn ect to the Inte rnet ? message appear s, c lic k Skip . 15 When the Re a dy to regi ster with Micro sof[...]

  • Page 104

    104 Solvin g Proble ms w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 104 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 105

    8 SECTION 8 Adding and R e placi ng P a rts Adding Memor y Adding a M ini PCI Car d R eplacing the Hard Driv e 3Y 647bk 0.book Pag e 105 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 106

    106 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com Adding Memo r y Y ou can increase your computer mem ory by i nstal li ng memory modules on the system board. S e e "Specifications" on page 1 16 for i nformation on the memory supported by your comput e r . B e sur e to add only memo ry modules th at ar e inte nded f o[...]

  • Page 107

    Add ing an d Replac ing P ar ts 107 NOTICE: T o pr event damage t o the memo ry module co nnec tor , do not use to ols to spr ead the inne r metal t abs that secu re the mem o r y module. 6 If you ar e re p lacing a memory module, re mo ve the e xi sting module. NOTICE: Ha ndl e memory module s by thei r ed ges, and do not t ouch th e co mponen ts [...]

  • Page 108

    108 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 9 Ins ert the battery int o the battery ba y , or connect the A C adapte r to your compute r and an electrical outlet . 10 T urn on the computer . As the compute r boots , it dete ct s the additional me mo r y and automatic al l y up dates the system configuration inf ormati o n[...]

  • Page 109

    Add ing an d Replac ing P ar ts 109 6 T urn the c omputer over , and remove t he screw from the Mini PCI car d cover . 7 Place your fing er under t he cover at the indentat ion, and lift and slide t he cover o pen. 3Y 647bk 0.book Pag e 109 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 110

    110 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 8 If a Mini PCI car d is not alr eady installed, go t o st ep 9. If you ar e replac i n g a Mi ni P CI ca rd , re m o v e t h e ex i s ti n g ca rd : a Dis conn ect t he M ini P CI card fr om a n y atta ched ca b l e s. b Releas e the M i ni PCI card b y spread ing the metal s e[...]

  • Page 111

    Add ing an d Replac ing P ar ts 111 R e pl a ci n g t h e H a rd Dr iv e NOTICE: T o pr event data l oss, shut down your com pu ter (se e "T urning Off Y our Co m put er" on page 42) befor e re moving the hard dri ve . Do not remov e th e har d drive while t he c ompute r i s on, in st andby mod e, or in hib ernate mode. NOTICE: Ha rd dr [...]

  • Page 112

    112 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 6 T urn the c omputer over . Use a s mall screwdriver to loose n the M 2.5 x 5 -mm s crew . 7 T urn the c omputer over so that i t is uprigh t. NOTICE: Whe n the hard driv e is not in t he comput er , sto re it in pro tect i ve anti stati c packa ging. See "Prot ecting Agai[...]

  • Page 113

    Add ing an d Replac ing P ar ts 113 NOTICE: Us e f irm and ev en press ure to sl ide the driv e in to pla ce. If you fo rce the hard dr ive int o plac e usi ng ex cessi ve forc e, y o u may dam age the hard driv e conne ctor . 10 P ress the hard dri ve cover into the bay until it is fully seated in t he bay . 11 T urn the c omputer over . Use a sm [...]

  • Page 114

    114 Addi ng an d Replac ing Parts w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 114 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 115

    9 SECTION 9 Appen dix Speci fic ation s Standar d Settings Del l T echnical Support P olicy (U .S. Onl y ) Contac t ing Del l R egulator y Notice s Limite d Warranties and R eturn P olicy 3Y 647bk 0.book Pag e 115 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 116

    116 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Spec ification s Micro proce ssor Microprocessor type Intel ® Pe n t i u m ® M processor L1 cac he 64 KB (int erna l ), 32- KB inst ru ctio n and 32-KB wri te-b a ck d ata L2 cac he 1 MB Exter nal b us f r eque ncy 400 MHz, sourc e sy nc hronous p roc essor system bu s Syste m Information Data [...]

  • Page 117

    Appendix 117 S ta n d ard me m o ry 12 8 M B Max i mu m me mo r y 2 GB Ports and Conne ctors Seri a l 9-pi n connec to r; 165 50C- compat ible , 16-byte buffer c onnector P ara llel 25- hole connec tor; unidirect ional, bidirecti onal, or ECP Vid eo 15- hole con nector Audio mic rophon e m inico nnector , st er eo he ad pho n es/ s pe a ke rs mi n [...]

  • Page 118

    118 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Vid eo Video type Intel UMA int egrated Vid eo c ontroller Inte l 855G M in t egra te d ch ip set Video me mor y 32 M B i f < 25 6 64 MB if > or = 256 LCD i nterf ace L VDS TV sup port NTSC or P AL in S-video and com posite mod es Audi o Audio type compatible with Soundblaster and Microsoft[...]

  • Page 119

    Appendix 119 Response t ime 25-ms r ise (t y pical); 35-m s fal l (m aximum) Refr esh rate 60 Hz Operating angle 0 ° (c lo se d) to 180° Viewing an gles: Horizontal ±40° Ve r t i c a l + 1 0 ° / – 3 0 ° Pixe l p itc h 0. 2 8 x 0. 28 m m ( X GA ); 0.20 x 0.2 0 mm (SX GA + ) P ower consu m ptio n: P an el w ith ba cklig ht (typ ica l) 6.5 W ([...]

  • Page 120

    120 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Batter y T y pe 6 cell, "smart" lit h ium ion (48 WHr); 4 cell, "smart" li thium ion ( 32 WHr) Dime ns ion s: Depth 77.5 mm (3.05 inche s) Height 19.1 mm (0. 75 inc h) W idth 123.4 m m (4.8 6 inche s) W e igh t 0.3 2 k g (0.7 l b (6-ce ll b atter y); 0.23 kg (.5 lb) (4-cell b [...]

  • Page 121

    Appendix 121 Rated outpu t volt a ge 19.5 V DC Dime ns ion s: Height 28.2 mm (1. 11 inc hes) ( 65W) 34.2 mm (1. 35 inc hes) ( 90 W) W idth 57.9 mm (2. 28 inc hes) ( 65 W) 60.8 mm (2. 39 inc hes) ( 90 W) L eng th 137.2 m m (5.4 inche s) (65 W) 153.4 m m (6.0 4 inche s) (90 W) W e igh t (with c abl es ) 0.3 4 k g (0.7 lb ) 0.50 kg ( 1.0 lb) T em pera[...]

  • Page 122

    122 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Sta ndard Set tings NOTICE: Un le ss you are an ex pert co m put er user or are di recte d to do so by Del l tec hnical suppo rt, d o not chang e th e setti ngs for thi s pr o gram. Cert ain chan ges mi ght m ake your co mpu t er wo rk i nc or r e ct ly . Enviro nmen tal T em peratur e rang e: Op[...]

  • Page 123

    Appendix 123 Viewing th e Syst em Setup Screens 1 T urn on (or r estart) your c omp uter . 2 When the D ELL™ log o app ears, pres s i mmed iately . If you wait too long and the Wi n d o w s logo ap pears, continue to wait until you see the W i ndows desktop. Then shut d own your c omp uter (see "T urning Off Y our Computer" on page 42) [...]

  • Page 124

    124 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Commonly Used Options Certain op tions r eq uir e that you reboot the computer for new s ettings to t ake effec t. Changing the B o ot Sequence The boot sequ ence, or boot order , tells the c omputer wh ere to look to find the software needed to start t h e operating system. Y o u can control t h[...]

  • Page 125

    Appendix 125 3 T urn on the computer . When the DELL logo appears, press imm ediately . If you wait too long and the W indo ws logo appears, continue to w ait until you see the W indows desktop. Then shut down y our computer and t ry again. 4 When the boot device list appears, highligh t the device from which you want to bo ot and pr ess . The com [...]

  • Page 126

    126 Ap pe ndi x w ww .de ll.com | suppor t.del l.com 5 P re ss the do wn - arr o w key to sele c t In frare d M od e , and pres s the righ t- arrow key to change the se tting to Fa s t I R or Slow IR . It is recommended that you use Fa s t I R . If t he i nfra red d ev ice ca nn ot co mm u ni ca te with your computer , turn off the computer and rep[...]

  • Page 127

    Appendix 127 Definiti on of " D ell-Install ed" Softwar e and P eripherals Dell-inst alled softwar e includes the operat ing system and some of the app lic ati on softwar e that is pr einsta lled on the c omputer during the manufacturi ng process (M icrosoft Office, Norton Antivirus, and so on). Dell-installed peripherals include any inte[...]

  • Page 128

    128 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Cou ntry (Cit y) Int ernatio na l A cce ss C o de Co untry Cod e Ci ty C ode Depa rtment N ame or Ser vice A rea, Website an d E-Mail A ddress Are a Cod es, Local N umbers, and T oll- F r ee Numbers Angui lla Genera l S upport tol l-fr ee: 800- 335-003 1 Anti gua and B ar bu da Genera l Sup port [...]

  • Page 129

    Appendix 129 Belgium ( Brussels ) Intern at ional Ac cess Code: 00 Countr y Code : 32 City Code: 2 We b s i t e : support.euro.dell.com E-mail: tec h_be@d e ll. com E-m ail for F r ench Speak ing Cust omers : support .euro. d ell.com/ be/fr/ema ildell/ T echnica l S upport 02 481 92 88 Custom er Ca r e 02 481 91 19 Home/ Sm all B usine ss Sale s to[...]

  • Page 130

    130 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Ca nad a (N or th Y o r k, O ntar i o) Intern at ional Ac cess Code: 011 Au t oma t ed Order -Stat us System tol l- fre e : 1-800-43 3-901 4 Au t oT ech (aut omated tech nical suppor t) tol l-f ree: 1-80 0-24 7-9362 T echF ax toll -fre e: 1-80 0-95 0-1329 Custom e r Car e (hom e/small busi ness) [...]

  • Page 131

    Appendix 131 Chin a (X iam e n) Countr y Code : 86 City Code: 59 2 T e ch Support website: suppor t.ap.dell.com/china T e ch Support E-mai l: cn_support@dell.com T ech Suppo r t F ax 818 135 0 Home and Sm all Busin e ss T echnical Support toll-fr ee: 800 858 2437 Corpor ate Acc o unt s T echni cal Supp o rt tol l- fre e : 800 858 233 3 Custom e r E[...]

  • Page 132

    132 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Denm ar k (C ope nh ag en) Intern at ional Ac cess Code: 00 Countr y Code : 45 We b s i t e : support.euro.dell.com E-mail Support (port able computers): den_nbk_support@dell.com E-mail Support (desktop comp uters) : de n_sup port@de ll. com E-mai l Sup port (se rve rs ) : Nor dic_s e rv er_sup p[...]

  • Page 133

    Appendix 133 F r ance (P a ris) (Mon tpellier ) Intern at ional Ac cess Code: 00 Countr y Code : 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: s u pport. euro.d ell.com /fr/fr /em ailde ll/ Home and Sm al l Bus iness T echnica l S upport 0825 387 270 Custom e r Car e 0825 823 833 Swit chboar d 0825 004 700 S w i t c h b o a r [...]

  • Page 134

    134 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Hong Kon g Intern at ional Ac cess Code: 001 Countr y Code : 852 T echnica l S upport (Dimens ion™ a nd In spiron™) 296 9318 8 T e chnical Support ( OptiPle x™ , Latitude™, an d Del l P recision ™) 29 6 9319 1 Cu stome r S erv ice (n on -tec hnica l, post -sales is sues) 800 9 3 8 291 T[...]

  • Page 135

    Appendix 135 Italy (Mi l an) Intern at ional Ac cess Code: 00 Countr y Code : 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: s u pport. euro.dell.com/it/it/ emaild ell/ Home and Sm al l Bus iness T echnica l S upport 02 577 826 90 Custom er Ca r e 02 696 821 14 F ax 02 696 821 1 3 Swit chboar d 02 6 96 821 12 Corporate T echnica l S [...]

  • Page 136

    136 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Japa n ( Kaw asa ki ) Intern at ional Ac cess Code: 001 Countr y Code : 81 City Code: 44 We b s i t e : support.jp.dell.com T echnica l S upport (serve rs) tol l-fr ee : 01 20-1 98-498 T e ch n ic al Su pp o r t o ut si de o f Ja p an (s er v ers ) 8 1- 44 - 556 - 4 162 T echnica l S upport (Di m[...]

  • Page 137

    Appendix 137 Lat in America Custom e r T ech ni cal Sup port (A ustin, T exas , U.S. A.) 51 2 7 28 - 40 93 Custom e r Se rvice (A ustin, T exa s, U.S . A. ) 512 72 8- 361 9 F ax (T echnical Support and Customer Service) (Aus tin, T ex a s, U.S .A. ) 512 7 28 - 3 8 83 Sal e s (Au stin, T ex a s, U.S.A.) 512 728- 4397 Sal e s F ax (Au s t in, T exas,[...]

  • Page 138

    138 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Mex ico Intern at ional Ac cess Code: 00 Countr y Code : 52 Custom e r T ech ni cal Sup p o rt 001- 877-38 4-897 9 or 001-87 7-269- 3383 Sal e s 50-8 1-8800 or 01-80 0-888- 335 5 Custom e r Se rvice 001- 877-38 4-8979 or 001-87 7-269- 3383 Main 50-8 1-880 0 or 01-80 0-888- 335 5 Monts errat Ge ne[...]

  • Page 139

    Appendix 139 New Zeala nd Intern at ional Ac cess Code: 00 Countr y Code : 64 E-m ail (New Zeal and ): nz_tech _suppo rt@ dell .com E-m ail (Aust ralia): a u_t ech_s upp ort@ de ll.com Home and Smal l Busin e ss 0800 446 255 Gover nment and Bus iness 080 0 444 617 Sal e s 0800 441 56 7 F ax 0800 441 56 6 Nicar agua Gene ra l Suppo rt 001- 800-22 0-[...]

  • Page 140

    140 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Po r t u g a l Intern at ional Ac cess Code: 00 Countr y Code : 35 E-mail: su pp or t.e uro.de l l.c om /es /es /e m ai lde l l / T echnica l S upport 80 0 834 07 7 Custom e r Car e 800 300 415 or 800 834 07 5 Sal e s 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 F ax 121 424 01 1 2 [...]

  • Page 141

    Appendix 141 Spain (Mad rid) Intern at ional Ac cess Code: 00 Countr y Code : 34 City Code: 91 We b s i t e : support.euro.dell.com E-mail: su pp or t.e uro.de l l.c om /es /es /e m ai lde l l / Home and Sm al l Bus iness T echnica l S upport 90 2 100 13 0 Custom e r Car e 902 118 540 Sal e s 90 2 118 54 1 Swit chboar d 90 2 118 541 F ax 902 118 53[...]

  • Page 142

    142 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Swit zerlan d ( G eneva) Intern at ional Ac cess Code: 00 Countr y Code : 41 City Code: 22 We b s i t e : support.euro.dell.com E-mail: swi sstech@dell. com E-m ail fo r Fr ench-speak ing HSB an d Cor por ate Customers: su pport.euro .dell.co m/ch/fr/em aildell/ T echnical Sup port ( Home a nd S [...]

  • Page 143

    Appendix 143 U.K . (Brackn ell) Intern at ional Ac cess Code: 00 Countr y Code : 44 City Code: 13 44 We b s i t e : support.euro.dell.com Customer Car e websit e : dell.co.uk/lca/c ustom erserv ices E-mail: dell _d ire c t _suppor t @dell.com T echnica l S upport (Corp orate/P ref erre d Ac cou nt s/P AD [1 00 0+ emp loy ees ]) 0870 908 050 0 T ech[...]

  • Page 144

    144 Ap pe ndi x w ww .de ll.com | suppor t.del l.com U. S.A. (A us ti n, T e xas ) Intern at ional Ac cess Code: 011 Countr y Code : 1 Au t oma t ed Or der -Stat us Servi ce toll- fre e : 1-800- 43 3-901 4 Au t oT ech ( portabl e and desktop com pute rs) toll -fre e: 1-800- 247-936 2 Consume r (H om e and H om e O ffice) T echnica l S upport tol l-[...]

  • Page 145

    Appendix 145 R egu lat ory No tice s Electromagnetic I nterference (EMI ) is any signal or emission, rad iated in free space or conducted along power or signal lead s, that end angers the functioning of a rad i o navi gation or o th er sa fety serv ic e or se rio u sly deg ra des , ob st ru cts, or repeat ed ly in te rr up ts a li ce nse d radi o c[...]

  • Page 146

    146 Ap pe ndi x w ww .de ll.com | suppor t.del l.com NOM Info rmation (Mexico Only) Th e f ol low in g in f orm a tio n i s pr ov ide d on th e d ev ic e( s) d esc r ibe d i n t h is d o cum en t in compliance w ith the requirements of the official Mexican standards (NOM): Ex por ter : De ll C om put er Co rpor at i on On e Dell W ay Round Rock, T [...]

  • Page 147

    Appendix 147 Limited W ar ran ties and R e turn Po licy Dell -bra nd ed hard ware p ro du cts pur chas ed in the U .S. or C an ada co me wi th e it her a 9 0-da y , one -yea r , tw o- yea r , thre e-year , or four -year li mited warrant y . T o determin e whic h warran ty yo u purchased , see th e invoic e that accompanied y our hardware product(s)[...]

  • Page 148

    148 Ap pe ndi x w ww .de ll.com | suppor t.del l.com WE DO NOT ACCEPT LIABILITY BEYOND THE R EMEDIES P ROV IDED FOR IN THIS L IMITED W ARRANTY OR FOR CONSEQU ENTIAL OR INCIDEN T AL D A MAGES, INCLUDING, WITHOUT LI M ITA TI ON , AN Y L I ABI LTY F OR T H I RD P ARTY C LA I MS AG AI NS T YOU F OR DA M AGE S, F OR PRODU C T S NOT BEING AV AILABL E FOR[...]

  • Page 149

    Appendix 149 When y ou co n tact us , w e w ill i ssu e a Re turn Ma te rial Auth or iza tion Num ber f or y ou t o i nc lud e w ith yo ur return. Y o u m ust return the p rodu cts t o us in their orig inal or equ ivalent pac kag ing, prepay ship ping c harges, and insu re the shipme nt or accept the risk if the product is l o st or damaged in ship[...]

  • Page 150

    150 Ap pe ndi x w ww .de ll.com | suppor t.del l.com What do I do if I am not satisfied? W e p ride our selv es on ou r gre at c ustom er ser v ice. I f y ou are not sati sfie d wit h the s ervice you rec eive und er thi s limite d w a rran ty , please le t us know . W e have foun d that the best wa y to r e solve issues regardi n g our limited war[...]

  • Page 151

    Appendix 151 • R e co n di tio ned or Ref u rb i she d D e ll-B r an de d Har dwar e P rod u cts an d P art s — All r e con ditio ned or r efurbish ed Dell-b randed se rver and storage product s m ay be ret urned with in thirty days from the invoice date. All o ther recondit ioned or refurb ished D el l-bran ded h ardware p roduct s and p arts [...]

  • Page 152

    152 Ap pe ndi x w ww .de ll.com | suppor t.del l.com THI S W ARR ANTY GIV E S Y O U SPECIF IC LEGAL RI GHTS, AND YO U MA Y ALSO HA VE OTHER RI GHTS WH IC H V A R Y FROM P ROVIN CE T O PROV INC E. D E LL 'S RE SPON SI B ILI TY F OR MAL FU N CTIO NS AN D DE FECT S I N P RODU CT IS LIMI TED TO RE P AIR AN D RE PLA CE M E NT A S S ET FO R TH IN TH[...]

  • Page 153

    Appendix 153 What do I do if I need warranty serv ice? Befo re the warra nty expires, p lease ca ll u s a t th e relevan t nu mber lis ted in t he follo wing tab le. Pl ease also h ave y our Dell se rvic e tag n umber or order n umber a vaila ble. What will Dell do? Duri ng the 9 0 days of the 90-d ay li mite d warra n ty and the first year of all [...]

  • Page 154

    154 Ap pe ndi x w ww .de ll.com | suppor t.del l.com W e w ill pa y to shi p the part to y ou if you us e an ad dress in Can ada . Oth erw ise , we wi ll ship th e par t freig ht c ollec t. W e w i ll also incl ude a p rep aid sh ip ping co nta ine r wit h each rep lacem ent pa rt f or your us e i n r eturn ing the rep lace d par t t o us . NOTE: B[...]

  • Page 155

    Appendix 155 • If you are a Govern ment, Edu cation, or Heal thcare Customer , or an Indivi dual Home Co nsume r who purchas ed t hro ugh a n Em ployee Purch ase Program , go to www .dell.com/us/en/pub/top i cs/sbtopic_016_cca re .htm If yo u do not hav e Interne t access, ple ase call Del l at 1-800-3 26-946 3. "T otal Satisfacti on" R[...]

  • Page 156

    156 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Dell-Brande d Peri pher al Products Dell doe s provide a limit ed warrant y for new Dell- brande d periphera l produc ts (produ cts for which Dell is listed as the manuf acturer ) such a s mon itors, batter i es, me mory , dock ing stati ons, a n d proj ectors). T o dete rmine which limite d w ar[...]

  • Page 157

    Appendix 157 Limit ation and Statutory Ri ght s Dell makes n o ot her warr anty , gu arantee or like s tatement ot her th an a s explicitly st ated above, an d th is Guar antee is giv en in p lac e of all ot her guara nt ees what soe ver , to th e fu lles t exte nt permit ted by law . In th e abs enc e o f applicable leg islation, this G uarant ee [...]

  • Page 158

    158 Ap pe ndi x w ww .de ll.com | suppor t.del l.com Intel ® W arranty Stat ement for P entium ® a nd C e ler o n ® P rocessors O nly (U.S. an d Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects [...]

  • Page 159

    Appendix 159 Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’s why we ha ve hundreds of people dedicated to continuo[...]

  • Page 160

    160 Ap pe ndi x w ww .de ll.com | suppor t.del l.com 3Y 647bk 0.book Pag e 160 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 161

    Index 16 1 Inde x A air vents d e s c r i p t i o n , 23, 29 s y s t e m v i e w , 23, 29 audio connectors des cri pt ion , 2 4 system v iew , 2 4 B batter y ch a r ge gauge, 4 6 cha rging , 4 7 checking th e charge, 45 des cri pt ion , 3 0 installi ng , 4 8 low-battery warning, 4 6 perform ance, 4 4 power m eter , 4 6 rem o v i n g , 4 7 stor ing [...]

  • Page 162

    162 Inde x 162 Index flop py d rive conn e ct ing t o t he p ar al lel port, 2 7 fixing problems, 9 0 H har d drive d e s c r i p t i o n , 24, 31 preventing dama ge, 1 1 2 rep l a c i n g , 1 1 1 s y s t e m v i e w , 24, 31 har dware dri ve rs, 9 5 Ha rdw are T ro ub les h o ot er , 9 9 help file acc essi ng , 8 6 I inf rared s ens or des cri pt [...]

  • Page 163

    Index 16 3 power bu tton des cri pt ion , 2 0 system v iew , 2 0 prin ter cabl e , 3 8 conn e ct ing , 3 8 parallel, 3 8 setti ng up, 3 8 USB, 39 progra ms crash e s, 9 2 fixing problems, 9 2 not r esponding, 9 2 R RA M. S ee memory re i nstalling d r i v e r s , 96, 100 S saf ety i nst ruc tions , 11 se curit y cable s lo t d e s c r i p t i o n ,[...]

  • Page 164

    164 Inde x 164 Index W warra n ty , 147 wet co mpute r , 93 Wi n d o w s X P Dev ice Dr iver Rol lback, 9 6 Hardwar e T roubleshooter , 9 9 help, 8 6 Syst em Re st ore, 9 8 3Y 647bk 0.book Pag e 164 We dn esda y, April 2, 2003 3:2 4 PM[...]

  • Page 165

    DELL INFORMA TION D EVEL OP MENT Pr intin g S pecif icat ions E NGLISH ( Com pl et ed by I nfo rm at ion De ve lo pm e nt ) LO CA L I Z A T I O N ( Hea vily outl ined bo xes c om plet ed by A ge ncy ) MILEST ONE NAME: Benz Lite Owner’s Manua l PA T H : ( S :S Y STE MS Day to na -B enz Li te B enz lit eo w n ers A0 0 En) LANGUAGES: Eng lis [...]

  • Page 166

    FILE NA ME(S) & P AGE COUNT: Sectio n Filena me Pag e Coun t Co mme nts * Localization Supplier: Revi se section , f ile n a me, page count, and com me n ts co lu mn s En glis h book /In te rio r: Full Cover (AMF): Or Full Cover (EMF): Or Full Cover (A PCC): Or Full Cove r (CCC): 3Y 6470HR .p df 3Y 647am 0HR. pdf 3Y 647em 0HR. pdf 3Y 647ap 0HR.[...]