Dell 690 manual

DellPrecision™Workstation690User'sGuide Notes, Notices, and Cautions Information in this document is subject to change without notice. © 2006DellInc.Allrightsreserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell ,[...]

Back to Contents Page  About Your Computer DellPrecision™Workstation690User'sGuide  Front View  Back View  Back Panel Connectors  Inside View  System Board Components    Front View CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to [...]

 Back View  Back Panel Connectors NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown. 9 power light The power light illuminates and blinks or remains solid to indicate different states: ¡  No light — The computer is turned off or in a hibernation mode. ¡ [...]

1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.  NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, s[...]

 Inside View  System Board Components 13 serial connector Connect a serial device, such as a handheld device, to the serial port. If necessary, the address for this port can be modified through system setup (see System Setup ). 1 power supply 2 hard drive bay 3 memory shroud  NOTICE: The memory shroud holds the (optional) memory riser card[...]

1 secondary processor connector (CPU_1) 18 hard drive fan (FAN_HDD) 2 front fan connector (FAN_FRONT) 19 FlexBay connector (USB) 3 card cage fan connector (FAN_CCAG) 20 floppy drive (DSKT) 4 internal speaker connector (INT_SPKR) 21 front panel connector (FRONTPANEL) 5 power connector (POWER2) 22 front panel 1394 connector (FP1394) 6 IDE drive conne[...]

 Cable Colors Back to Contents Page  13 main power connector (POWEsR1) 30  NOTE: PCI - Express x8 card slot, wired as x4 (SLOT1_PCIE)  NOTE: In the dual - graphics configuration, this slot is replaced by a x16 slot on the graphics riser. It holds a graphics card. 14 hard drive connector (HDD_3) 31 memory fan connector (FAN_MEM) 15 hard [...]

Back to Contents Page  Advanced Features DellPrecision™Workstation690User'sGuide  LegacySelect Technology Control LegacySelect technology control offers legacy - full, legacy - reduced, or legacy - free solutions based on common platforms, hard - drive images, and help desk procedures.Controlisprovidedtoth[...]

Dell OpenManage Client Instrumentation Dell OpenManage Client Instrumentation is software that enables remote management programs such as IT Assistant to do the following: l  Access information about your computer, such as how many processors it has and what operating system it is running l  Monitor the status of your computer, such as listen[...]

A security cable looped around a stationary object is used in conjunction with a padlock to prevent unauthorized movement of the computer. l  Attach a commercially available antitheft device to the security cable slot on the back of the computer. Antitheft devices usually include a segment of metal - stranded cable with an attached locking devic[...]

case sensitive. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.  5. Press <Enter>. If the new system password is less than 15 characters, the whole field fills with placeholders.[...]

 Administrator Password  Option Settings You cannot change or enter a new administrator password if the following option is displayed: l  Disabled — The administrator password is disabled by a jumper setting on the system board. You can only assign an administrator password when one of the following options is displayed: l  Set — An[...]

 1. Enter system setup (see System Setup ).  2. Use the arrow keys to navigate to the Admin Password field, and then press <Enter>.  3. Type your password into the Old Password field.  4. If you are changing an existing password, follow the instructions in Assigning an Administrator Password , starting from step 4 .  5. If you [...]

 System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info Displays the Computer name, BIOS Version number, BIOS Date , Service Tag, Express Service Code , and Asset Tag . Processor Info Displays the following information f[...]

NIC ( On default) setting is active, if a boot routine is not available from the network server, the computer attempts to boot from the next device in the boot sequence list. Integrated Audio ( On default) Enables or disables the onboard audio controller. 1394 Controller ( On default) Enables or disables the 1394 controller. USB Controller ( On def[...]

( Off default) Security Unlock Setup ( Locked default) When an administrator password is being used, allows the user access to modify system setup settings. Enter the administrator password at the prompt to unlock system setup. If the correct password is not entered here, the user can view but not modify system setup fields. Admin Password ( Not Se[...]

 Boot Menu This feature allows you to change the boot sequence for devices.  Option Settings l  Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer gener[...]

 7. Press <Enter> to select the device. For example, if you are booting to a USB memory key, highlight USB Device and press <Enter>.  Changing Boot Sequence for Future Boots  1. Enter system setup (see Entering System Setup ).  2. Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access[...]

 2. Remove the computer cover (see Removing the Computer Cover ).  3. Locate the 2 - pin password jumper (PSWD) on the system board, and remove the jumper plug; set the plug aside. For help locating the jumper, see System Board Components .  4. Connect your computer and monitor to electrical outlets, and turn them on.  5. After the Micr[...]

d.  Remove the jumper plug from the RTCRST pins and place it back on the password pins.  4. Replace the computer cover (see Replacing the Computer Cover ).  5. Connect your computer and devices to electrical outlets, and turn them on.  Power Management Your computer can be set to use less power when you are not working. You control the [...]

 About RAID Configurations This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Although there are several RAID configurations available in the computer industry for different types of uses, Dell offers RAID level 0, RAID level 1, or, with an optional PCI Express RAID controll[...]

RAID Level 5 RAID level 5 uses a data - staging storage technique known as "parity checking." When a block of data is written to the RAID configuration, it is striped across all of the drives in the RAID array except for one drive, to which is written parity data. The parity data is information that allows for the entire block of striped [...]

 Entering the RAID Configuration Utility  1. Boot the system.  2. Press <Ctrl><C> during POST when prompted. If you wait too long and the operating system logo appears, continue to wait until the operating system completes bootup. Then restart your system and try again. The Configuration Utility menu screen displays.  Naviga[...]

l  Drives must have 512 byte blocks and must not have removable media. l  There can be at minimum of 2 and a maximum of 4 hard drives in a RAID volume.  l Press <C> and then select Save changes when the RAID volume has been fully configured.  l Exit this menu to save the changes. The Configuration Utility will pause while the RAID[...]

When a RAID volume is synchronized, the firmware synchronizes the data on the secondary hard drive(s) with the data on the primary hard drive of the RAID level 1 volume. Follow these steps to start synchronization for a RAID level 1 volume:  1. Select Synchronize Virtual Disk .  2. Press Y to start the synchronization or N to cancel it.  A[...]

Back to Contents Page  Battery DellPrecision™Workstation690User'sGuide  About the Battery  Removing the Battery  Replacing the Battery     About the Battery A coin - cell battery maintains computer configuration, date, and time information. The battery can last several years. The battery may ne[...]

6. While supporting the battery connector, press the battery tab away from the positive side of the connector and pry the battery up out of the securing tabs at the negative side of the connector.  7. Properly dispose of the old battery. For more information, see your Product Information Guide .  Replacing the Battery  1. Follow the proced[...]

Back to Contents Page  Before You Begin DellPrecision™Workstation690User'sGuide  Recommended Tools  Turning Off Your Computer  Before Working Inside Your Computer   This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure ass[...]

 1. Turn off your computer (see Turning Off Your Computer ).  2. Disconnect all telephone or network cables from the computer.  3. Disconnect your computer and all attached devices from their electrical outlets.  4. Press the power button to ground the system board.    Back to Contents Page  NOTICE: To avoid damaging the com[...]

Back to Contents Page  Cards DellPrecision™Workstation690User'sGuide  Expansion Card Support  Installing an Expansion Card  Removing an Expansion Card  Removing a PCI Express Graphics Card from a Dual Configuration  Installing PCI Express Graphics Cards in a Dual Configuration  Removing t[...]

 3. Press the tabs on either end of the card retention device and lift to remove it from the computer.  4. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall.  5. If you are installing a new card, remove the filler bracket to create a card - slot opening[...]

 10. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot If there is a release tab on the card slot, pull the release tab.  11. Before you rotate the card retainer back into place, ensure that: l  The tops of all cards and filler brackets are flush with the alignment bar. l  The notch [...]

 13. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections.  14. Press the card retention device back into its original position; push it down until it clicks into place.  15. Ensure that all connectors are properly cabled and firmly seated.  16[...]

 Removing an Expansion Card  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Press the tabs on either end of the card retention device and lift to remove it from the computer.  4. Press down the tab on the top of the card retainer at the appropriate card slo[...]

c.  If the connector has a release tab, press the release tab as you grasp the card by its top corners, and ease it out of its connector.  6. If you are removing the card permanently, install a filler bracket in the empty card - slot opening.  7. Before you rotate the card retainer back into place, ensure that: l  The tops of all cards [...]

 10. Reconnect the data cable to each installed hard drive.  11. Reconnect the hard drive power cable to each installed hard drive.  12. Ensure that all connectors are properly cabled and firmly seated.  13. Press the card retention device back into its original position; push it down until it clicks into place.  14. Replace the comp[...]

 Removing a PCI Express Graphics Card from a Dual Configuration This section regards dual configurations of PCI Express graphics cards only. For removal of any other types of PCI or PCI Express cards, see Removing an Expansion Card .  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Com[...]

 6. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall.  7. Remove the card: a.  If necessary, disconnect any cables connected to the card. b.  If the card is full - length, press the release tab on the end of the alignment guides on the fan bracket. [...]

 10. Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections.  11. Rotate the card retainer back into its original position; push its tip so that its tab clicks into place.  12. Press the card retention device back into its original position; push it[...]

 13. Replace the computer cover (see Replacing the Computer Cover ), reconnect the computer and devices to electrical outlets, and then turn them on.  Installing PCI Express Graphics Cards in a Dual Configuration This section regards dual configurations of PCI Express graphics cards only. For installation of any other type of PCI or PCI Expre[...]

 3. Press the tabs on either end of the card retention device and lift to remove it from the computer.  4. Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall.  5. If you are replacing a card, see Removing a PCI Express Graphics Card from a Dual Configura[...]

 9. Gently pull the securing tab (if present) and place the card in the connector. Press down firmly and ensure that the card is fully seated in the slot.  10. Before you rotate the card retainer back into place, ensure that: l  The tops of all cards and filler brackets are flush with the alignment bar. l  The notch in the top of each c[...]

 14. Connect the power cable to the power connector on the card. For information about the card cable connections, see the documentation that came with the card.  15. Attach the graphics card bridge (if required for your dual - graphics configuration), pressing firmly so that it completely covers the connector tabs.  16. Replace the comput[...]

  2. Remove the computer cover (see Removing the Computer Cover ).  3. If a graphics riser card is installed, remove it: a.  Remove its four screws. b.  Disconnect its power cable. c.  Move it slightly up and to the right at an angle to free it from the card fan and the memory - riser support structure. d.  Set the riser aside.[...]

Back to Contents Page  Copying CDs and DVDs DellPrecision™Workstation690User'sGuide This section applies only to computers that have a CD - RW, DVD+/ - RW, or CD - RW/DVD (combo) drive. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such a[...]

 Helpful Tips l  Use Microsoft ® Windows ® Explorer to drag and drop files to a CD - R or CD - RW only after you start Sonic DigitalMedia and open a DigitalMedia project. l  Use CD - Rs to burn music CDs that you want to play in regular stereos. CD - RWs do not play in most home or car stereos. l  You cannot create audio DVDs wi[...]

Back to Contents Page  Cleaning Your Computer DellPrecision™Workstation690User'sGuide  Computer, Keyboard, and Monitor  Mouse  Floppy Drive  CDs and DVDs   Computer, Keyboard, and Monitor  l  Use a can of compressed air to remove dust from between the keys on the keyboard. l  To clean [...]

Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation.  CDs and DVDs If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs.  1. Hold the disc by its outer edge. You [...]

Back to Contents Page  Processor DellPrecision™Workstation690User'sGuide  Removing the Processor  Installing the Processor    Removing the Processor  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Loosen the captive t[...]

 7. Open the processor cover by sliding the release lever from under the center cover latch on the socket. Then, pull the lever back to release the processor.  8. Gently remove the processor from the socket.  9. If you are installing a new processor, leave the release lever extended in the release position so that the socket is ready for t[...]

 12. Replace the computer cover (see Replacing the Computer Cover ).  Installing the Processor  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer.  4. If you are[...]

 7. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.  8. Align the pin - 1 corners of the processor and socket.  9. Set the processor lightly in the socket and ensure that the processor is positioned correctly.  10. When the processor is fully seated in the socket, clo[...]

If you installed a processor replacement kit from Dell, return the original heat - sink assembly and processor to Dell in the same package in which your replacement kit was sent.  14. Install the heat - sink assembly: a.  Place the heat - sink assembly back onto the heat - sink assembly bracket. b.  Rotate the heat - sink assembly down tow[...]

Back to Contents Page  Drives DellPrecision™Workstation690User'sGuide  Hard Drive  Drive Panels  Floppy Drive  Media Card Reader  CD/DVD Drive Your computer supports: l  Up to four SAS (serial - attached SCSI) hard drives and one serial ATA (SATA) hard drive, or five SATA hard drives l  U[...]

When connecting a SAS or SATA cable, hold the cable by the connector at each end and press firmly into the connector. When disconnecting a SAS or SATA cable, hold the cable by the connector at each end and pull until the connector detaches.  SAS Data Cable Connectors  SAS Data Cable Connectors When connecting an IDE data cable, align the tab [...]

 1. If you are replacing a hard drive that contains data that you want to keep, back up your files before you begin this procedure.  2. Follow the procedures in Before You Begin .    3. Remove the computer cover (see Removing the Computer Cover ).  4. Disconnect the power cable from the hard drive and from the power connector on t[...]

 7. Press the blue tabs on each side of the hard - drive bracket toward each other and slide the drive up and out of the hard - drive bay.  8. Ensure that all connectors are properly cabled and firmly seated.  9. Replace the computer cover (see Replacing the Computer Cover ).  10. Connect the computer and devices to electrical outlets, [...]

 4. Follow the procedures in Before You Begin .    5. Remove the computer cover (see Removing the Computer Cover ).  6. Verify that the hard - drive bay is empty. If there is a hard drive bracket installed, remove it: press its tabs toward each other and pull it out of the bay. If there is a drive installed in the bay, remove it (see[...]

 11. Ensure that all connectors are properly cabled and firmly seated.  12. Replace the computer cover (see Replacing the Computer Cover ).  13. Connect the computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. ?[...]

See the documentation for your operating system for instructions.  19. Test the hard drive by running the Dell Diagnostics. See Dell Diagnostics .  20. If the drive you just installed is the primary drive, install your operating system on the hard drive.  Removing a Fifth SATA Hard Drive (Optional)    1. Follow the procedures in B[...]

 7. Press the blue tabs on each side of the hard - drive bracket toward each other and slide the drive up and out of the hard - drive carrier.  8. Set the drive and carrier aside in a secure location.  9. Ensure that all connectors are properly cabled and firmly seated.  10. If you are not installing another drive in the drive bay, inst[...]

 4. Remove the drive panel (see Removing the Drive Panel ).  5. If you are installing a new drive , remove the drive - panel insert from a 5.25 - inch drive bay (see Removing a Drive - Panel Insert ). If you already have a drive installed in the drive bay , remove the optical or hard drive. See the appropriate removal instructions.  6. Pla[...]

 9. Connect a power cable to the hard drive.  10. Connect the data cable to the back of the drive and to the connector on the system board.  11. Ensure that all connectors are properly cabled and firmly seated.  12. Reinstall the drive panel (see Replacing the Drive Panel ).  13. Replace the computer cover (see Replacing the Computer[...]

 Removing the Drive Panel  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Grasp the sliding plate lever and push it towards the base of the computer until the drive panel snaps open.  4. Pivot the drive panel outward and lift it from its side hinges.  5.[...]

 3. Slide the drive panel insert tab out from the tab slot  4. Set the drive - panel insert aside in a secure location.  Replacing a Drive - Panel Insert  1. Slide the drive - panel insert tab into the drive - panel slot.  2. Pinch the drive - panel insert release tabs together and rotate the drive - panel insert into place.  3. E[...]

 Replacing the Drive Panel  1. Follow the procedures in Before You Begin .    2. Align the drive panel tabs with the side - door hinges.  3. Rotate the drive panel toward the computer until it snaps into place on the drive panel.  4. Replace the computer cover (see Replacing the Computer Cover ). See the documentation that came[...]

 2. Remove the computer cover (see Removing the Computer Cover ).  3. Remove the drive panel (see Removing the Drive Panel ).  4. Disconnect the power and data cables from the back of the floppy drive.  5. Disconnect the other end of the drive cable from the system board connector labeled "DSKT." To locate system board connect[...]

b.  Install a drive panel insert (see Replacing a Drive - Panel Insert ).  9. If you are installing another drive in the drive bay, see the appropriate installation instructions.  10. Reinstall the drive panel (see Replacing the Drive Panel ).  11. Replace the computer cover (see Replacing the Computer Cover ).  12. Connect the compu[...]

 8. Attach the power and data cables to the floppy drive.  9. Connect the other end of the data cable to the system board connector labeled "DSKT." To locate the system board connector, see System Board Components .  10. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooli[...]

14. Enter system setup and select the appropriate Diskette Drive option (see System Setup ).  15. Verify that your computer works correctly by running the Dell Diagnostics. See Dell Diagnostics .  Media Card Reader    Removing a Media Card Reader  1. Follow the procedures in Before You Begin .    2. Remove the computer co[...]

 7. Press down the release lever on the side of the drive carrier and pull the Media Card Reader out.  8. If you are not installing another drive in the drive bay: a.  Reinstall the empty drive carrier by sliding it back into the drive bay until it clicks into place. If you later decide to install another floppy drive or a Media Card Reade[...]

 7. If an empty 3.5 - inch drive carrier is installed in the drive bay, slide the Media Card Reader into the drive carrier until it clicks into place. Otherwise: a.  Slide the Media Card Reader into the 3.5 - inch drive carrier until it clicks into place. b.  Then, while pressing down the release lever on the side of the drive carrier, sli[...]

 10. Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents.  11. Reinstall the drive panel (see Replacing the Drive Panel ).  12. Replace the computer cover (see Replacing the Computer Cover ).  13. Connect your computer and devices to their electrical outlets, and turn th[...]

 4. Disconnect the power and data cables from the back of the drive.  5. If you are uninstalling your only IDE CD/DVD drive and will not replace it at this time, disconnect the data cable from the system board and set it aside. If you are uninstalling a SATA optical drive and not replacing it, disconnect the SATA data cable from the system bo[...]

 11. Connect the computer and devices to electrical outlets, and turn them on.  Installing a CD/DVD Drive  1. Follow the procedures in Before You Begin .    2. If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configur[...]

 9. Attach the power and data cables to the CD/DVD drive.  10. If you are installing an IDE drive, another CD/DVD drive may be attached to the same data cable by another connector. The other end of the data cable should connect to the system board connector labeled "IDE." To locate the system board connector, see System Board Compon[...]

Back to Contents Page  FCC Notice (U.S. Only) DellPrecision™Workstation690User'sGuide  FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception[...]

Back to Contents Page  Information About Your Computer DellPrecision™Workstation690User'sGuide  Finding Information  Specifications  Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Add[...]

l  Service Tag and Express Service Code l  Microsoft Windows License Label  Service Tag and Microsoft ® Windows ® License These labels are located on your computer. l  Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. l  Enter the Express Service Code to direct your call[...]

 Specifications Your operating system product key label is located on your computer (see Service Tag and Microsoft ® Windows ® License ).  NOTE: The color of your CD varies based on the operating system you ordered. l  How to use Linux l  E- maildiscussionswithusersofDellPrecision™productsandtheLinux[...]

Type PCIe x16 (up to 150 W supported)  Audio Type Sigmatel STAC9200 High Defintion Audio CODEC and Azalia/ High Definition digital controller Stereo conversion 24 - bit analog - to - digital; 24 - bit digital - to - analog  Controllers Hard drive integrated SAS, with RAID 0/1 integrated SATA optional PCI Express SAS, with RAID  Expansion B[...]

Audio two front - panel connectors for microphone and headphones; two back - panel connectors for line - in and line - out/ headphones System board connectors: IDE drive 40 - pin connector Floppy drive 34 - pin connector SAS/ SATA four 7 - pin connectors SATA three 7 - pin connectors  Key Combinations <F2> starts embedded system setup (dur[...]

Back to Contents Page  CAUTION: Your computer is heavy and can be difficult to maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two - man lift. Always lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other important safety information.  Envi[...]

Back to Contents Page  Getting Help DellPrecision™Workstation690User'sGuide  Technical Assistance  Problems With Your Order  Product Information  Returning Items for Warranty Repair or Credit  Before You Call  Contacting Dell  Technical Assistance If you need help with a technical prob[...]

apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l  Electronic Quote Service sales@dell.com apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) l  Electronic Information Service info@dell.com  AutoTech Service Dell's automated tec[...]

5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the pre[...]

Antigua and Barbuda Website: www.dell.com.ag  E- mail: la - techsupport@dell.com  General Support 1- 800 - 805 - 5924 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar  E- mail: la - techsupport@dell.com  E- mail for desktop and portable computers: la - techsupport@de[...]

Country Code: 673 Customer Care (Penang, Malaysia) 6046334888 Transaction Sales (Penang, Malaysia) 6046334955 Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.dell.ca/ostatus  AutoTech (automated Hardware and Warranty Support) toll - free:1 - 800 - 247 - 9362 Customer Service (Home Sales/Small B[...]

Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Technical Support for all other Dell computers 70230182 Customer Care (Relational) 70230184 Home/Small Business Customer Care 32875505 Switchboard (Relational) 32871200 Switchboard Fax (Relational) 32871201 Switchboard (Home/Small Business) 32875000 Switchboard Fa[...]

Country Code: 30 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada E- mail: la - techsupport@dell.com  General Support toll - free:1 - 866 - 540 - 3355 Guatemala E- mail: la - techsupport@dell.com  General Support 1- 800 - 999 - 0136 Guyana E- mail: la - techsupport@dell.com  General Support toll - free:1 - [...]

Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Technical Support (servers) toll - free: 0120 - 198 - 498 Technical Support outside of Japan (servers) 81 - 44 - 556 - 4162 Technical Support (Dimension and Inspiron) toll - free: 0120 - 198 - 226 Technical Support outside of Japan (Dimension and Inspiron) 81 - 44 - 520 [...]

Netherlands Antilles E- mail: la - techsupport@dell.com  General Support 001 - 800 - 882 - 1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: support.euro.dell.com  Technical Support for XPS 0206744594 Technical Support for all other Dell computers 0206744500 Technical Support [...]

Singapore (Singapore) International Access Code: 005 Country Code: 65  NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only.  Website: support.ap.dell.com  Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll - free:18003947430 Technical Support (OptiPlex, Lati[...]

Country Code: 886  Customer Care toll - free:00801601250 (option5) Transaction Sales toll - free:00801651228 Corporate Sales toll - free:00801651227 Thailand International Access Code: 001 Country Code: 66 Website: support.ap.dell.com  Technical Support (OptiPlex, Latitude, and Dell Precision) toll - free:1800[...]

Back to Contents Page  Dell Sales or toll - free:1 - 800 - 879 - 3355 Dell Outlet Store (Dell refurbished computers) toll - free:1 - 888 - 798 - 7561 Software and Peripherals Sales toll - free:1 - 800 - 671 - 3355 Spare Parts Sales toll - free:1 - 800 - 357 - 3355 Extended Service and Warranty Sales toll - free:1 - 800 - 247 - 461[...]

Back to Contents Page  Glossary DellPrecision™Workstation690User'sGuide A B C D E F G H I K L M N O P R S T U V W X Z Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  A AC — alternating current — The form of electricity t[...]

L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport . CD — compact disc — An optical form of storage media, typically used for audio [...]

DVD+RW drive — a drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI — digital video interface — A standard for digital transmission between a computer and a digital video display.  E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy o[...]

 H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a partic[...]

 M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — Ameasurementofdatastoragethatequals1,048,576bytes.1MBequals1024?[...]

PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up [...]

off your computer before completing a shutdown. smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards. software — Anything that can be stored electronically, such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An[...]

video resolution — See resolution . virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e - mail attachments. When an infected program starts, its embedded virus also starts. A co[...]

Back to Contents Page  I/O Panel DellPrecision™Workstation690User'sGuide  I/O - Panel Components  Removing the I/O Panel  Replacing the I/O Panel    I/O - Panel Components  Removing the I/O Panel  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Re[...]

 4. If a graphics riser card is installed, remove it: a.  Remove its four screws. b.  Disconnect its power cable. c.  Move it slightly up and to the right at an angle to free it from the card fan and the memory - riser support structure. d.  Set the riser aside.  5. Loosen the captive thumbscrews that secure the memory shroud and [...]

Back to Contents Page  Memory DellPrecision™Workstation690User'sGuide  Addressing Memory With 4 - GB or Greater Configurations (32 - bit Operating Systems Only)  Fully Buffered DIMM (FBD) Memory Overview  Memory Installation (Without Memory Riser Cards)  Installing Memory Without Memory Riser Cards ?[...]

 Memory Installation (Without Memory Riser Cards) Fully buffered DDR2 memory modules can also be installed in pairs of two; in this case, the computer will continue to operate, but with a slight reduction in performance. The pairs must be matched in size, rank, and organization. Install memory modules in order of their labels on the system board[...]

 3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer.  4. Note the position of the memory fan, then lift the memory fan free from the fan support structure and set it aside.   5. Press out the securing clip at each end of the memory module connector.  6. Align the notch on the bottom of [...]

 7. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.  8. Place the memory fan on the fan support structure.  9. Replace the memory shroud. Tighten the thumbscrews until the memory shroud is well secured and will[...]

 Removing Memory Without Memory Riser Cards    1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer.  4. Note the position of the memory fan, then lift the memor[...]

 5. Press out the securing clip at each end of the memory module connector.  6. Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.  7. Replace the memory fan on the fan support structure.  8. Replace the memory shroud. Tighten the thumbscrews until t[...]

in sets of four with one of the four on each riser card. Install memory modules in order of their labels on the system board; matched sets of four should be installed first into DIMM_1 on each board and then DIMM_2 on each board, and so on.  Installing Memory (With Optional Memory Riser Cards)    1. Follow the procedures in Before You B[...]

 4. Disconnect the power cable from memory riser card 1 and 2.  5. Grasp the memory riser card 1 at each corner and lift memory riser card 1 and attached card 2 from the DIMM_1 and DIMM_2 slots on the system board. If a card is difficult to remove, gently ease it back and forth to remove it from the connector.  6. Disconnect the power cabl[...]

If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.  11. Ensure that memory riser card 3 is above system - board connector DIMM_3 and memory riser card 4 is above system - board connector DIMM_4. Align the notch on the bottom of each riser card with the crossbar in each system - board connector[...]

 17. Replace the memory shroud. Tighten the thumbscrews until the memory shroud is well secured and will not shift when the computer is moved.  18. Replace the computer cover (see Replacing the Computer Cover ).  19. Connect your computer and devices to electrical outlets, and turn them on.  20. Press <F2> to enter system setup an[...]

 3. Loosen the captive thumbscrews that secure the memory shroud and lift it away from the computer.   4. Disconnect the power cables from memory riser cards 1 and 2.  5. Grasp the memory riser card 1 at each corner and lift memory riser card 1 and attached card 2 from the DIMM_1 and DIMM_2 memory module connectors on the system board. [...]

 7. Grasp the memory riser card 3 at each corner and lift memory riser card 3 and attached card 4 from the DIMM_3 and DIMM_4 memory module connectors on the system board. If a card is difficult to remove, gently ease it back and forth to remove it from the connector.   8. Press out the securing clip at each end of the module connector on t[...]

14. Insert the riser cards into the connectors until both riser cards snap into position.  15. Connect the power cables to memory riser cards 1 and 2.  16. Replace the memory shroud. Tighten the thumbscrews until the memory shroud is well secured and will not shift when the computer is moved.  17. Replace the computer cover (see Replacing [...]

Back to Contents Page  Power Supply DellPrecision™Workstation690User'sGuide  Removing the Power Supply  Replacing the Power Supply    Removing the Power Supply  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Follow the DC pow[...]

 11. Gather the power supply bundles that stem from the power supply, for easy removal.  12. Slide the power supply towards the front of the computer to free it from the securing tabs on the computer chassis.  13. Slide the power supply toward the hard drive bay area, so that it will clear the protruding lip of the chassis and lift the pow[...]

Back to Contents Page  Removing the Computer Cover DellPrecision™Workstation690User'sGuide      1. Follow the procedures in Before You Begin .  2. If you have installed a security cable, remove it from the security cable slot.  3. Carefully, with the help of an assistant, remove the computer stand (see [...]

6. Locate the three hinge tabs on the edge of the computer.  7. Grip the sides of the computer cover and pivot the cover up, using the hinges as leverage points.  8. Release the cover from the hinge tabs and set it aside in a secure location. Back to Contents Page  NOTICE: The computer cooling system cannot function properly while the comp[...]

Back to Contents Page  Replacing the Computer Cover DellPrecision™Workstation690User'sGuide      1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives.  2. Ensure that no tools or extra parts are[...]

ALERT! Cover was previously removed.  6. Reset the chassis intrusion detector by changing Intrusion Alert to Enabled or Enabled - Silent . See Resetting the Chassis Intrusion Detector . The Chassis Intrusion Switch is actually essential to your computer as that it can alert you if the computer case is unexpectedly removed. Back to Contents Page [...]

Back to Contents Page  Installing the Speaker (Optional) DellPrecision™Workstation690User'sGuide    1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. If you already have a speaker installed, remove the old speaker: a.  Disconnect th[...]

 5. Replace the computer cover (see Replacing the Computer Cover ). Back to Contents Page  1 speaker (optional) 2 latch release tab 3 speaker slots with tabs (3) 4 speaker cable 5 speaker connector on system board[...]

Back to Contents Page  Computer Stand DellPrecision™Workstation690User'sGuide  Attaching the Computer Stand  Removing the Computer Stand      Attaching the Computer Stand    1. Follow the procedures in Before You Begin .  2. If you have installed a security cable, remove it from the se[...]

 7. Slide the rear of the stand into the rear foot of the computer, and ensure that the alignment guide slides into place.  8. Center the front bar of the stand in the corresponding notch in the front foot of the computer.  9. Carefully set the computer back down; the front bar of the stand should snap into place under the weight of the co[...]

Back to Contents Page  Chassis Intrusion Switch DellPrecision™Workstation690User'sGuide  Removing the Chassis Intrusion Switch  Replacing the Chassis Intrusion Switch  Resetting the Chassis Intrusion Detector The intrusion switch must be installed and the cover closed for the system to operate properly. If[...]

 2. Replace the computer cover (see Replacing the Computer Cover ).  3. Connect your computer and devices to electrical outlets, and turn them on.  Resetting the Chassis Intrusion Detector  1. Turn on (or restart) your computer.  2. WhentheblueDELL™logoappears,press<F2>immediately. If you wait too l[...]

Back to Contents Page  System Board DellPrecision™Workstation690User'sGuide  Removing the System Board  Replacing the System Board    Removing the System Board  1. Follow the procedures in Before You Begin .    2. Remove the computer cover (see Removing the Computer Cover ).  3. Remove th[...]

 6. If you do not have memory risers installed, lift to remove the memory fan from the fan support structure.  7. Remove the fan support structure or memory - riser support structure: a.  Remove the four screws that attach it to the system board. b.  Lift it from the computer.  8. Disconnect the speaker cable from the system board. ?[...]

 11. Remove any components that restrict access to the system board.  12. Disconnect all cables from the system board.  13. Before you remove the existing system board assembly, visually compare the replacement system board to the existing system board to ensure that you have the correct part.  14. Remove the two screws that attach the [...]

b.  Remove any installed heat - sink assemblies and processors from the existing system board and transfer them to the replacement system board. See Removing the Processor for more information.  2. Set the jumpers on the replacement system board so that they are identical to the ones on the existing board (see System Board Components .)  3[...]

Back to Contents Page DellPrecision™Workstation690User'sGuide Information in this document is subject to change without notice. © 2006DellInc.Allrightsreserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DE[...]

Back to Contents Page  Tools to Help Solve Problems DellPrecision™Workstation690User'sGuide  Diagnostic Lights  Beep Codes  Error Messages  Dell Diagnostics  Drivers  Restoring Your Operating System  Software and Hardware Incompatibilities  Diagnostic Lights  To help you troub[...]

 Diagnostic Light Codes During POST The power light displays a solid green for diagnostic light codes during POST. (blinking) amber A possible failure has been detected in a plug - in component such as a graphics riser card or memory riser card. Verify that any required power cables are connected to the memory and graphics riser cards. Perform t[...]

 Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 - 3- 1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a[...]

 Error Messages Fill out the Diagnostics Checklist as you complete these checks.  If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode 4-3-1 Memory failure above address [...]

Alert!PowerSupplyFanFailure —  Alert!PreviousFanFailures —  Alert!PreviousThermalFailure —  Alert!PreviousShutdownDuetoThermalEvent —  Ensure that nothing is blocking the airflow vents and that all the fans are properly installed and operating correctly. Als[...]

Drivenotready —  Put a floppy disk in the drive.  GateA20failure —  See Lockups and Software Problems .  Hard - diskconfigurationerror —  Hard - diskcontrollerfailure —  Hard - diskdrivefailure —  Hard - diskdrivefailure — See Drive Problems . ?[...]

Non - systemdiskordiskerror —  Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer.  Notabootdiskette —  Insert bootable media and restart your computer.  Notenoughmemoryorresources.Closesomeprogram[...]

 Dell Diagnostics   When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Solving Problems and run the Dell Diagnostics before you contact Dell for technical assistance (see Contacting Dell ). It is recommended that you print these procedures before you begin. Enter system setup, review your[...]

5. Select the Boot from CD - ROM option from the menu that appears.  6. Type 1 to start the ResourceCD menu.  7. Select the option to start the Dell Diagnostics and press <Enter>.  8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.  9[...]

Many drivers, such as the keyboard driver, come with your Microsoft ® Windows ® operating system. You may need to install drivers if you: l  Upgrade your operating system. l  Reinstall your operating system. l  Connect or install a new device.  Identifying Drivers If you experience a problem with any device, identify whether the[...]

 Manually Reinstalling Drivers  1. After extracting the driver files to your hard drive as described in the previous section, click the Start button and right - click My Computer .  2. Click Properties .  3. Click the Hardware tab and click Device Manager .  4. Double - click the type of device for which you are installing the driver[...]

 4. Select a restore point and click Next . If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.  5. Click Next . The Restoration Complete screen appears after System Restore finishes collecting data and then the [...]

 5. When prompted, click Finish to reboot the computer.  6. When prompted, click Yes . The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.  7. Click Next . The Syst[...]

 Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.  1. Save and close any open files and exit any open programs.  2. Insert the Operating System CD. Click Exit if the Instal[...]

Back to Contents Page  Solving Problems DellPrecision™Workstation690User'sGuide  Troubleshooting Tips Follow these tips when you troubleshoot your computer: l  If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. l  If a perip[...]

 Card Fan Problems    Drive Problems   Fill out the Diagnostics Checklist as you complete these checks.  Testthegraphicscard —  1.  Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then remove the computer cover (see Removing the Computer Cover )[...]

 CD and DVD drive problems  Problems writing to a CD/DVD - RW drive  Hard drive problems  E- Mail, Modem, and Internet Problems    Check for Software and Hardware Conflicts —  See Software and Hardware Incompatibilities .  RuntheDellDiagnostics —  See Dell Diagnostics . NOTE: High - speed CD or DVD d[...]

 IEEE 1394 Device Problems    Checkthetelephonelineconnection —  Checkthetelephonejack —  Connectthemodemdirectlytothetelephonewalljack —  Useadifferenttelephoneline — l  Verify that the telephone line is connected to the jack on the mod[...]

 Keyboard Problems   Lockups and Software Problems   The computer does not start up  The computer stops responding  A program stops responding  A program crashes repeatedly CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide .  Checkthekeyb[...]

 A program is designed for an earlier Microsoft ® Windows ® operating system  A solid blue screen appears  Other software problems  Media Card Reader Problems Checkthesoftwaredocumentation —  If necessary, uninstall and then reinstall the program.  IfYouAreUsingWindowsXP,RuntheProgr[...]

 Memory Problems Fill out the Diagnostics Checklist as you complete these checks.    Mouse Problems  media.  FlexBay device is Disabled — There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the FlexBay device is physically installed, but it is not running, check to see i[...]

 Network Problems Fill out the Diagnostics Checklist as you complete these checks.   Power Problems Fill out the Diagnostics Checklist as you complete these checks.   Reinstall the mouse driver — See Restoring Your Operating System .  CheckforSoftwareandHardwareConflicts — See Software and Hardware Incompa[...]

 Printer Problems Fill out the Diagnostics Checklist as you complete these checks.   Serial or Parallel Device Problems Fill out the Diagnostics Checklist as you complete these checks.   The computer is receiving electrical power, but an internal power problem might exist. l  Ensure that the processor power cable is securely conne[...]

 Sound and Speaker Problems Fill out the Diagnostics Checklist as you complete these checks.   No sound from speakers  No sound from headphones CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: The volume control in some MP3 players overrides the Wind[...]

 Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks.   If the screen is blank  If the screen is difficult to read AdjusttheWindowsvolumecontrol —  Click or double - click the speaker icon in the lower - right corner of your screen. Ensure that the volume is turned up and tha[...]

Back to Contents Page [...]

Back to Contents Page  Features of Microsoft ® Windows ® XP DellPrecision™Workstation690User'sGuide  Transferring Information to a New Computer The Microsoft ® Windows ® XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer d[...]

After the information has been copied, the Completing the Collection Phase screen appears.  8. Click Finish . To transfer data to the new computer:  1. On the Now go to your old computer screen on the new computer, click Next .  2. On the Where are the files and settings? screen, select the method you chose for transferring your settings a[...]

 3. Click Finished and restart the new computer.  Switching to Microsoft ® Windows ® Classic View You can change the appearance of the Windows desktop, Start menu, and Control Panel so that they look more like previous versions of the Windows operating system.  Desktop  1. Click the Start button and click Control Panel .  2. [...]

l  Center to place a single copy of an image in the center of the screen l  Stretch to place a single copy of an image to fit the size of the screen  5. Click OK to accept the settings and close the Display Properties window.  Choosing a Screen Saver  1. Click the Start button, click Control Panel , and then click Appearance and Them[...]

 Desktop Cleanup Wizard Your computer is set up to use the Desktop Cleanup Wizard to move programs that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that. The appearance of the Start menu changes as programs are moved. To turn off the Desktop Cleanup Wizard, perform the followi[...]

 Network Setup Wizard The Microsoft ® Windows ® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.  1. Click the Start button, point to All Programs ® Accessories ® Communications , and then click Netw[...]