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Dell 720N manual

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Table of contents for the manual

  • Page 1

    ™                        [...]

  • Page 2

    ____ __ __ __ __ __ __ __ __ Info r mation in this document is s ubject to chan ge witho ut notice. © 1998– 1 999 Netwo rk Applianc e, Inc. Licen sed to Dell Comput er Cor por ation. All r ights res erv ed. Repr oduct ion in any manner wha tsoe ver without the wr it ten permission o f Dell Comp uter Corporati on is strict ly for bidden. No part [...]

  • Page 3

    v    Use the f ol lo wing saf et y guidel i nes to ensure you r ow n personal saf ety and to help prot ect yo ur comput er or storage s y stem from p otential dam age. Thr oughout thi s guide, bl oc ks of text m ay be acc om pani ed b y an icon and pr i nted i n bold type or in i talic type. [...]

  • Page 4

    vi (,"-./ ( +   0 +% 1    +    + + 0 %0  ?[...]

  • Page 5

    vi i  K eep y our system com pone nts aw ay from radia tors and hea t sources . Also, do not bl oc k cooling v ents.  Do not spill food or l iqui ds on y our s ystem co m po nents, an d n e ver operate the produc t in a wet en viron ment. If t h e co mputer g ets w et, s ee the appr opr iate c hap- ter i n your trou bleshoot ing gui de or con[...]

  • Page 6

    viii  P ositi on cabl es an d po wer cords car efu lly; route cabl es and the pow er cord and plug so t hat they c a nnot be stepped on or t rippe d o v er . Be s ure that noth ing res t s on your sy stem co mponent s ’ cables or po w er cord.  Do not m odif y po wer c ables or plugs. Cons ult a lic ensed elect r ici an or y our pow er comp[...]

  • Page 7

    ix ! "#        +                                [...]

  • Page 8

    x  Disconne ct the mod em cable befor e openi ng a product encl osure, touc hi n g or installi ng inter nal componen ts, or to uc hing an uninsul ate d mode m cable or jac k.  Do not use a t el ephone li ne to re por t a gas lea k whi le y ou are in the vici nity of the leak.      ?[...]

  • Page 9

    xi  Handl e component s and cards with car e. Don ’ t touc h t h e component s or con- tacts on a car d. Hold a ca rd b y it s edge s or by it s metal mounti ng br ac k et. Hold a comp onent suc h as a micro processo r ch ip b y i ts edge s, not by it s pins. ! "#    [...]

  • Page 10

    xii  Set t he moni t or at a comf ortable vi e wing distanc e (usually 51 0 to 6 1 0 mil limet ers [20 t o 24 inc hes] f rom y our eyes ).  Mak e s ure t hat the m on itor screen is at e y e le vel or s light ly l o w er when y ou si t in front of the monitor .  A djust t he tilt of th e monit or , its con trast and bright ness set t ings,[...]

  • Page 11

    xii i        ! Th is gui de de scribe s ho w to install a P ow er V ault 720N, 7 40N, or a 7 60 N filer in a ra c k, connect i t to a P ow erV ault 700N Di sk -Arr a y Enclo s ure (D AE) stora ge sy s tem and to an opti onal tape bac kup devi ce, and start up the sy stem. Th e c hapter [...]

  • Page 12

    xiv   Thi s guide uses the f ollo wing terms:  Filer ref ers to a P ow er V ault 720N, 7 40 N, or 7 60N net wor k data ser ver .  Sys tem ref ers, at a m inimum , to a f il er a nd a connected P o w erV ault 700N st orage syst em. An optiona l tape bac kup devi ce can also be a component of the system .  Disk [...]

  • Page 13

    xv "  '   T a ble 1 list s the kinds of for m at tin g t his gui de uses to ide nt ify special inf ormati on.   #   Th is gui de con t ains speci a l mes sages that a re des cribed a s fol lo ws : NO TE: A NO TE contains i mportant inf[...]

  • Page 14

    xvi[...]

  • Page 15

    xvi i   '%  ( )    *** ** *** ** ** *** ** *** ** **** * **** * * (( About th e 720N, 740N, and 760N Fi lers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 16

    xvii i En viro nm en tal Re qui reme nts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2 Elect rical Requiremen ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Space and Locat ion Require ments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Ch ec k th e S hip men t Pa cka[...]

  • Page 17

    xix LED s on the Fr ont an d B ack Pa ne ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2 Fro nt Pan el LED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Bac k P an el L ED s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 18

    xx , Fig ur e 1 -1. Fr ont P an el Fe atu res . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Fig ur e 1-2 . Fe atu res Be hin d t h e F ront B eze l . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -3 Figure 1-3. Sta ndar d Back Pan el Featur es . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 19

    xxi Tabl e 2- 8. Seri al Con sole Defa ult C om munica t ions Setting s . . . . . . . . . . . . . . 2-19 Tab le 3-1 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -3 Tab le 3-2 . F ron t Pane l LED Co de Des cri ptio n . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -4 Tab le 3 -3. Built -I n E[...]

  • Page 20

    xxii[...]

  • Page 21

    Intro duct ion 1-1          %&'$ (%)' $ ( %*'$+  ) ,  1 Dell ™ Po w e r Va u l t ™ 720N, 7 40N, and 7 60N filer s are dedic ate d, specia l-pur pose net- w ork[...]

  • Page 22

    1-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide               Figure 1 -1 sh ow s the standard f eat u res that y o u c an see from the f r[...]

  • Page 23

    Intro duct ion 1-3          Figur e 1 -2 sho w s th e st and ard f eat ures tha t you c an see wi th the front bezel remo v e d.        ?[...]

  • Page 24

    1-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide                Figure 1 -3 sh o ws the standard f eat ures t hat yo u can see from t he bac k [...]

  • Page 25

    Intro duct ion 1-5 $% ,  An opti onal f eat ure i s a f eatur e that y ou can use or order f or y our s yst em to suppl e- ment the standard f eat ures. Th e opti onal f eatur es f all into fi ve cat egories:  A ddit ional NICs  A ddit ional FC-AL ada pters Y our f il er ships wi th t he optiona l f e[...]

  • Page 26

    1-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  " #  $ !%             Y ou can order a n[...]

  • Page 27

    Intro duct ion 1-7 Th e connec tors of the cards and adap ters installed in the slot s fit th roug h the slot openi ngs in the fi ler ’ s bac k panel. Fig ure 1 - 5 sho w s the expan sion slots as view ed from the bac k panel .    )# *(   '   ?[...]

  • Page 28

    1-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide $%&  #  T able 1 -6 gi ves the sl ot assig nm ents f or th e a vaila bl e thr ee s lots on th e 7 20N. $'&  #  T able 1 -7 giv es the slot as[...]

  • Page 29

    Intro duct ion 1-9      ,  )    A s a network data server , the f unctio n of the P owe rV ault 720N, 7 40N, or 7 60N filer is to mo ve data ov e r the networ k in respons e to[...]

  • Page 30

    1-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide    ,&  1(  $ 2    1 - f iler tw o Pow e rV ault 70 0N s tor age sy stems SCS I ta pe bac k up de v ice[...]

  • Page 31

    Installing a Filer Sy s tem 2-1          ",, -   .        )   The f o[...]

  • Page 32

    2-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide   !+  , +   Y ou need the f ol lo wi ng tools and equi pment to install the filer .  A 1 9-inc h (48 3-mm.) rac k conf orming to ANSI/E IA-31 0-D-92. I f you do not i n [...]

  • Page 33

    Installing a Filer Sy s tem 2-3     , +   T able 2-3 giv es the f il er ’ s dimensi ons an d wei ght. T a ble 2-4 descr ibes the re commended m inimum cleara nce fo r t he filer . ' %    [...]

  • Page 34

    2-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  A rac k mounting ki t, cons isti ng of: — T w o rac k ada pter rai ls and mount i n g hardwar e — A 1/2-U fill er panel and mount ing hardw a r e (includi ng cage n uts and cage nut installat ion tool ) — A cable managem ent cl ip with mount ing [...]

  • Page 35

    Installing a Filer Sy s tem 2-5  4 !2 4 76 9 :! 8 2. T o at t ac h eac h rac k ada pter r a i l to whol e-U or half-U po siti ons o n the v ertica l rail s, perf orm the fo llo wing steps: a. At t he front o f the r ac k, instal l th e [...]

  • Page 36

    2-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide     4  !&( 4 +6  9 3 9 &- d. At th e b ac k of the r a c k, secu re th e r[...]

  • Page 37

    Installing a Filer Sy s tem 2-7     !4  !&( 4 +6   93 9 &-    "%  4! & ([...]

  • Page 38

    2-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )   ,    T o install the fi ler af ter the rac k adapt er rail s are ins t alled i nside the r ac k, perf orm the fol lo wing st eps: 1 . Using two or more perso n[...]

  • Page 39

    Installing a Filer Sy s tem 2-9   )%      5. Instal l t he half- U f ill er pa nel (pr o vided wit h the r ac k moun ting ki t) a bove the fi ler and t ighten i ts scre ws. Y our installed f i ler should lo ok simil ar t o Figure 2-6.  [...]

  • Page 40

    2-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )   '    ' % A cabl e management kit is pr o vided with the filer . T hi s kit c onsist s of a l a rge pl as tic cable manag em e nt cli p and t w o[...]

  • Page 41

    Installing a Filer Sy s tem 2-1 1    +       -0  %''$   T o connec t the f i ler t o a si ngle P ow erV ault 700N s t orage sy stem (or t o as man y as eight P ow erV ault 700N storag e sy stem[...]

  • Page 42

    2-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  0        $2 ./ /   1-          # ?[...]

  • Page 43

    Installing a Filer Sy s tem 2-1 3 3. R oute th e cable thr ough the cabl e managemen t l oo p and then to the FC-A L ad apter ca rd in slot 7 . 4. Connect t he free end of the FC-AL fi ler -to-P ow erV ault 700N stor age sy stem cable to t he fi ler ’ s FC-AL ada pter car d connec tor in slot 7 (see Figur e 2-9). Ti ghten the loc king scr e ws o [...]

  • Page 44

    2-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide +  .  ,  7  ) ') ) ) 7 % The f[...]

  • Page 45

    Installing a Filer Sy s tem 2-1 5 Figur e 2-1 0 sho ws a SCSI c able conne ct e d to the tape bac kup dev i c e a nd to the con- necto r , label ed SCSI T APE.    /    %         (  ! (      ?[...]

  • Page 46

    2-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T a bl e 2-5 l is ts a ll avai lab le n et wo rk c o nnecti vity . '     8 " #  The fi ler sup por ts th r ee types of Ether net NICs: a single -port 1 0/1 0[...]

  • Page 47

    Installing a Filer Sy s tem 2-1 7   % #   '  0.        3  !    .  [...]

  • Page 48

    2-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide       +  !  ,  ) '   [...]

  • Page 49

    Installing a Filer Sy s tem 2-1 9 0.              T o c onnec t an ASCI I termin al to the f iler , perfo rm the f oll o wing step s: 1 . En sure that the te rminal se t tings matc h the filer ’ s, lis ted in T able 2- [...]

  • Page 50

    2-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide                -           !  9        Y ou [...]

  • Page 51

    Installing a Filer Sy s tem 2-21  "  $  (( 4. Plug t he othe r end of the po we r cord int o a grounded el ect rica l outle t. 5. R epeat St eps 1 through 4 fo r the second po wer supply . 6. T urn the po w er swi tc h on the po w er su pplies to the On posi[...]

  • Page 52

    2-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide[...]

  • Page 53

    T ro uble sho otin g the Fil er Hard war e 3-1          1 2       2 #      '% [...]

  • Page 54

    3-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide .#  8&   '&  The LEDs and LCD are cont roll ed b y a b uilt -in en vi ronm ental control ler sens or on the syst em boar d that functi ons as t he inter fa ce betwee n t hem and the pr ocessor[...]

  • Page 55

    T ro uble sho otin g the Fil er Hard war e 3-3 T able 3-1 describe s the three LED codes on the front panel. 7     8 &  . * ! Figur e 3-2 s hows t he pow er su pply LEDs.    !  +[...]

  • Page 56

    3-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide T able 3-2 desc ribes t he po we r supply LED cod es on t he bac k panel.      '#   (  -$   7?[...]

  • Page 57

    T ro uble sho otin g the Fil er Hard war e 3-5      !       ! The buil t-i n 1 0/1 00BA SE-T Eth er n et connect or has t w o LEDs, as show n in Figur e 3-3.     %# ' #[...]

  • Page 58

    3-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide    " '#        #     T able 3-4 desc ribes t he LEDs on the singl e-por t Ethern et car d. 4  ?[...]

  • Page 59

    T ro uble sho otin g the Fil er Hard war e 3-7  ) '#  <   #   T a ble 3-5 descr ibes the pai r of y el low and gr een LEDs for a sin gle c hann el.  )<   ?[...]

  • Page 60

    3-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide 78    '  8 & The GB Ether net card has one fibr e- op tic conn ect or and two LEDs, as sho wn in Figure 3-6.    ,' # = [...]

  • Page 61

    T ro uble sho otin g the Fil er Hard war e 3-9 2 #    %  '&  Th e sy stem repo rts it s stat us, err or , and diagnos t ic m essa ges on the LCD an d system consol e. Most L CD mess ages are trunc at ed v ersi ons o f cons ol e mess ages that provi de more inf[...]

  • Page 62

    3-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide  *) 7 # T able 3- 8 list s the two type s of start up m essages. 3 7# When y ou tu rn on the po w er , the filer c hec ks the hardw a r e on the sys t em boar d [...]

  • Page 63

    T ro uble sho otin g the Fil er Hard war e 3-1 1  3  7 #  The f ol lowi ng l ist is a sample of POST m essa ges that app ear on the LCD: Checking sensors Testing clock Testing floppy Testing watchdog Testing 256MB Complete Probing devices 3  !  [...]

  • Page 64

    3-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide *Env-B rupt err *Env-C rupt err *FP button stuck *FLPY init fail *FLPY reg error 7# If t he hardw are p asse s a ll POS T tests, the fi l er beg ins to load the f i ler sof twar e a nd displ a y inf or mationa l boot mes [...]

  • Page 65

    T ro uble sho otin g the Fil er Hard war e 3-1 3 8  % T a ble 3-9 lists LCD error messa ges that the sy st em detects w hen starting.  ; ( #:  - $[...]

  • Page 66

    3-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Driv e m.n not suppor ted m — The di sk number; n — the di sk ID num- ber . The sy s tem dete cts a disk or t ape dri v e that i s n ot support ed b y Dell. EMU re v x n ot quali fied The EMU re vis ion le v el is not recogni zed. Driv e placem ent h[...]

  • Page 67

    T ro uble sho otin g the Fil er Hard war e 3-1 5 No disks ! The sy stem can det ect FC-AL con t r oller s but n ot the di sk s. V erif y that  All disks are in st a lled pr operl y in the P o wer V ault 700N storage sy st em.  If mult iple P ow e rV ault 70 0N storage sys tems are connec ted in a loo p, ensure t hat a term inat or is ins tall[...]

  • Page 68

    3-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide )  8  Af t er th e s yst em ha s s t a rte d , t he LC D dis p lays a n um be r foll o we d by a ba r g rap h to indic ate ho w man y operat i o ns per second t he sy [...]

  • Page 69

    T ro uble sho otin g the Fil er Hard war e 3-1 7 I   /%  -  # :  - $  CIFS service disab l ed ! Thi s m essag e appear s only if y ou hav e lic ensed CIFS . One [...]

  • Page 70

    3-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Fans stoppe d; replace them! Th is mess age ap pears if the f an ass embly of t he fil er s tops func t ioni ng. R e place the f an assembly as soon as pos sible. Fault on sh elf nn — The P ow erV ault 700N s t orage sys tem en closur e add ress num be[...]

  • Page 71

    T ro uble sho otin g the Fil er Hard war e 3-1 9 Pari ty disk x % rebuil t The sy stem sho ws th e amount of com- plete d d ata reco nst r uction on the spare disk af ter the sy stem entered degr aded mode. x — Amount of dat a recon st r ucted. I f a n err or occ urs duri ng reconst ructi on , the err or message o v er rides thi s messag e. Pow e[...]

  • Page 72

    3-2 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide The foll o wing SES err or mess ages mig ht al so app ear du ring sy stem o perati on: Driv e placem ent ha x shelf y , No SES on shelf x ha y , Unsupport ed SES shelf x , h a y . Reporti ng SNMP traps and Set - ting up SNMP tra p host Th ese messages ap[...]

  • Page 73

    T ro uble sho otin g the Fil er Hard war e 3-21 8  . If a sy stem problem has caused th e sy stem to halt or re st a rt, the LCD displ a ys one of the syst em hal t me ssag es list ed in T able 3-1 1 .        1  - 3 ?[...]

  • Page 74

    3-2 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting Guide Syste m erro r: errs ts %x %x — An er ror code re pr e sentin g a spe- cif ic er r or condit ion. T he system det ects a h ard wa re er ror , suc h as a parity er ro r , that cannot be correcte d. T o clea r the err or condi t ion, t he sy stem restart[...]

  • Page 75

    Get ting H elp 4-1        Thi s c hapter descri bes the tools Dell pro vides to help y ou w hen y ou have a pro blem with y our P ower V ault 720N, 7 40N, or 7 60N filer . It also t ells y ou when and ho w to call De ll for technica l o r cus tome r a ssi st an ce .  ?[...]

  • Page 76

    4-2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   Dell provi des a number of tool s to ass ist y ou. Th ese tools are desc ribed i n the fo l lo w- ing sec tions. NO TE : So me o f the fol low in g to o ls ar e not alw ays avai la bl e in a ll loc a ti ons o ut sid e t he con[...]

  • Page 77

    Get ting H elp 4-3  Elect r onic S upport Service suppor t@us.de ll.c om apsuppor t @dell .com (for Asian /P acifi c countri es only) sup po rt. euro.d ell .c om (fo r Europe onl y)  Elect r onic Quo t e Serv i ce sa les @dell .com apmar ke ting@de ll.com (f or A sian/ Pa cifi c countr ies only)  Elect r onic I nf ormation S er vice info @[...]

  • Page 78

    4-4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide !   $    Y ou can call this aut omat ed service to c hec k on the stat us of an y Dell products that you ha ve ordered. A r e cordin g prompt s y ou for the inf ormation nee [...]

  • Page 79

    Get ting H elp 4-5 3. Incl ude a cop y of the Di agno stics Ch ec klist indica ting an y tests you h av e ru n and an y er ror mes sages repor te d b y the Dell Diagnos t ics. 4. Incl ude an y accessor i es t hat belo ng wit h the item( s) being re tur ned (pow er cabl es, sof t w a r e disk et tes, guides , and so on) if the ret ur n is f or credi[...]

  • Page 80

    4-6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   "      !  Name: ____ ____ ___ ____ _______ _______ ____ ____ _______ _______ ____ ___ ____D ate : _____ ________ ___ ______ A dd ress: __ ____ ____ ___ [...]

  • Page 81

    Get ting H elp 4-7     $        When y ou nee d to contact Dell, use the tele phone number s, codes, and electron ic addre sses pro vided i n T ables 4- 2 and 4- 3. T able 4 -2 pro vides the v arious codes requi r ed to make lo ng- d istance and i nterna[...]

  • Page 82

    4-8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide   8 9 7    ?[...]

  • Page 83

    Get ting H elp 4-9 S w ed en (Uppl an ds V asb y) 009 46 8 S witz erlan d (G enev a) 0 0 41 22 T aiwa n 002 886 — Thai l and 0 0 1 6 6 — U .K. (B rac knell ) 0 1 0 44 1 344 U .S .A. (A ustin , T exas) 0 1 1 1 Not requi red        ?[...]

  • Page 84

    4-1 0 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Br unei NO TE: Custome rs in Br unei call Mal a y- sia f or sales, custom er , an d tec h- nical a ssistanc e. Custome r T ec hnical Support ( P enang, Mala y sia) . . . . . . . . . . . . . . . . . . . . . 81 0 4966 Custome r Ser vice (P enang, Malay si[...]

  • Page 85

    Getting Help 4-1 1 Denmar k * (Hors hol m) NO TE: Customers in Denm ark cal l S w ed en f or f ax tec hnical s upport. T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451 70 182 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 86

    4-1 2 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Ger man y * (Langen ) T ec hnical Suppor t. . . . . . . . . . . . . . . . . . . . . . . . 06 1 03 . . . . . . . . . . . . . . . . 97 1 -200 T ec hnical Suppor t Fax . . . . . . . . . . . . . . . . . . . . 061 03 . . . . . . . . . . . . . . . . 9 71 -222[...]

  • Page 87

    Getting Help 4-13 Japa n (Ka wasa ki ) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 0 0 88- 22- 7890 T echnic al S up por t (Ser ver) . . . . . . . . . . . . . . . . . . . . . . . . . . . t ol l fre e: 0 120 -1 984-3 5 T ec hnical Supp ort (Di mensi on and Inspi r on ™ ) . . . . . . . . .[...]

  • Page 88

    4-1 4 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Luxem bour g * NO TE: Custome rs in Lu xembourg c all Belgi um for s a les , custom er , an d tec hnical assis t ance. Custome r T ec hnical Suppor t (Br u ssels, Be lgium) . . 02 . . . . . . . . . . . . . . 481 9 2 88 Home/Smal l Busin ess Sales ( Brus[...]

  • Page 89

    Getting Help 4-15 Nether lands * (A mste rdam) Cu sto mer T echni cal Su pport . . . . . . . . . . . . . . . . . . 02 0 . . . . . . . . . . . . . . . . 5 818838 Ho me/S m all B us ine s s S ales . . . . . . . . . . . . . . . . . . . . . . . . . . . t oll fr ee: 08 0 0- 0663 Ho me/S m all B us ine s s S alesFa x . . . . . . . . . . . . . . . 020 . .[...]

  • Page 90

    4-1 6 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide Singa por e (Singa pore) NO TE: Custome rs in Si nga pore c al l M alaysia for cu s- tomer a ssistanc e. T ec hnical Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free : 800 60 1 1 0 51 Custome r Ser vice (P enang, [...]

  • Page 91

    Getting Help 4-1 7 S w eden * (Uppl ands V asb y) T echnic al S up por t . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 . . . . . . . . . . . . . . 5 90 0 5 19 9 Cu sto mer C are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0 8 . . . . . . . . . . . . . . 590 0 5 169 Fax T e c hni cal Su pport . . . . . . . . . . . . . . . . [...]

  • Page 92

    4-1 8 Del l P ow er V ault 7 20N, 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G uide U. S.A . (Au stin, T exa s) Aut omat ed Or der - St atus Sy s t em . . . . . . . . . . . . . . . . . . . . . toll fr ee : 1 -80 0-4 33- 90 14 A utoT ec h (Aut omated tec hnical suppo rt) . . . . . . . . . . . . . . . toll free: 1 -800-247 -9362 Dell Hom[...]

  • Page 93

    I nde x 1    acti vity L ED on the front pa nel, 3-3 Add at least xMB more memo ry mess age, 3 -13 ANSI termina l see t erminal conn ect ion ASCII termi n al see t erminal conn ect ion assi stance tec h nica l , 4- 1 tel ephon e nu mbers , 4-7 warra nt y repai r or c r ed it, 4-4 audi ence f o r this manua l , xiii AutoTec h servi[...]

  • Page 94

    2 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de CONSOLE port , 1- 5 connect i ng a terminal , 2-19 DB-9 – to – DB-9 se rial cable, 2- 18 pin s etti ngs, 2-18 CPU fan has fai led mes sage, 3-21 CPU fan stopped m essage, 3-11  Data d i sk n x% rebu ilt mess age, 3 -17 Data ONTAP , file r sof twar e[...]

  • Page 95

    I nde x 3 erro r m e ssag es when hal ting CPU fan has fa iled, 3- 21 Disk hun g during sw ap!, 3- 21 Erro r dumpi ng core, 3- 21 Halt ed, 3- 21 ISA IOCHK, 3-21 Panic king, 3-21 erro r or info rmat ional messages CIFS ser vice di sabled! , 3-16 Data di sk n x% rebui lt, 3-17 disk n is broken, 3-17 Fans st opped; replac e them!, 3-18 Faul t on shelf[...]

  • Page 96

    4 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de  halt comm and, 2-14, 3-21 Halted mess age, 3 -21 height of filer, 2 - 3 help tools AutoTech ser vice, 4-3 Inter net, 4- 2 TechC onnect BBS, 4-3 TechF ax servi ce, 4-3 humid ity, en viron mental req ui r ement s, 2-2  infor mationa l messages see err[...]

  • Page 97

    I nde x 5 mess ages *Cloc k b ogus. Date reset , 3-11 *C lo ck dea d , 3- 11 *Cloc k e rror, 3-11 *Cloc k r ese t, 3- 11 *CPU fan st o pped, 3-11 *E nv-A r upt err, 3-11 *E nv-A st at e rr, 3-11 *E nv-B r upt err, 3-12 *E nv-B st at e rr, 3-11 *E nv-C r upt err, 3-12 *E nv-C st at e rr, 3-11 *Fans st opped, 3-11 *FLPY for mat er r, 3-11 *FLPY head [...]

  • Page 98

    6 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de Uncor p r oc mchk : code x, 3-2 2 Unsupport ed NVRAM si ze x M B, 3 -16 Unsupport ed SES shelf x, ha y, 3-14, 3-16 x defaul t route, 3- 20 x route to y, 3-20 $ netwo rk connect ivit y, 2-15 built- i n 10/100 Base-T Etherne t, 1-4 expansi on sl ots, 1- 6 Ne[...]

  • Page 99

    I nde x 7 / rack , for ins tall ing the f iler , 2-4 Rebooti ng mess age, 3-21 Repla ce NVRAM batte ries! message, 3-16 requi reme nts docum entati on, xiv elec tric al, 2-2 envi r onment al, 2-3 rack instal lati on, 2-3, 2-4 Reset button o n t he fr ont panel , 1-3 re tu rns , 4-4 robot i c loa der, on tape ba ckup de vice, 2-14  safet y instru[...]

  • Page 100

    8 Dell P ower V aul t 7 20N , 7 40 N, and 7 60N I nstallat ion and T roubles hoo ting G ui de ter min ating SCSI bu s at the t ape dev i c e, 2- 14 termin ol o gy used in thi s manual , xiv th erm al ra ting , 2-2 too l re qui rem ent s, 2-2 troubl esh ooting Diagnost ics Check l ist , 4-6 Inter net t ools, 4- 2 troubl eshoot i ng , using LEDs and [...]