Dell 8300 manual

www .dell.com | support.dell.com Dell™ Dimension™ 8300 Series floppy drive light* hard drive light power button Ser vice T ag headphone connector USB 2.0 connectors (2) voltage selection switch power connector parallel connector keyboard connector USB 2.0 connectors (6) line-out connector microphone connector line-in connector mouse connector v[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important informat ion that helps you make better use of your computer . NOTICE: A NOTICE indicates either potentia l damage to hardwa re or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. Abbreviations [...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 SAFETY : General . . . . . . . . . . . . . . . . . . . . . . . . 9 SAFETY: When Using Y our Computer . . . . . . . . . . . . . 10 SAFETY : When Working Inside Y our Computer . . . . . . . . 10 SAFETY : Protecting Against Electrostatic Discharge . . . . . 11 SAF[...]

4 Contents Hyper- Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . 27 2 Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 30 Finding Help Information . . . . . . . . . . . . . . . . . . . . . 32 Battery Problems . . . . . . . . . .[...]

Contents 5 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 44 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 47 Sound and Speaker Problems . . . . . . . . . . . . . . [...]

6 Contents 4 Adding P arts Front and Back View of the Computer . . . . . . . . . . . . . . 70 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Reattaching the Front Door and Hinge Arms . . . . . . . . . . . 75 R eattaching the Hinge Arms . . . . . . . . . . . . . [...]

Contents 7 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . 106 Viewing Settings . . . . . . . . . . . . . . . . . . . . . . . 107 System Setup Screens . . . . . . . . . . . . . . . . . . . . . 107 Boot Sequence . . . . . . . . . . . . . . . . . . .[...]

8 Contents[...]

Safety Instructions 9 CAUTION: Safety Instructions Use the following safety guidelines to he lp ensure your own personal safety an d to help protect your computer and working environment from potential damage. SAFETY : General • Do not attempt to service the comput er yourself unless you are a traine d service technician. Always follow installati[...]

10 Safety Instructions www .dell.com | support.dell.com SAFETY : When Using Y our Computer As you use your computer , observe the following safe-handling guidelines. CAUTION: Do not operate your computer with any cover(s ) (including computer covers, bezels, filler brackets, front-panel inserts, and so on) removed. • Y our computer is equipped wi[...]

Safety Instructions 11 In addition, take note of thes e safety guidelines when appropriate: • When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs befor e disconnecting the [...]

12 Safety Instructions www .dell.com | support.dell.com[...]

Finding Information for Y our Computer 13 Finding Information for Y our Computer What are you looking for? Find It Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation ResourceCD Documentation and drivers are alr eady installed on your co mputer when shipped from Dell. Y[...]

14 Finding Information for Y our Computer www .dell.com | support.dell.com • Tips on using W indows • How to clean my computer • How to use my mouse and keyboard T ell Me How Help File 1 Click the Start button and click Help and Support . 2 Click User and system guides and click User ’s guides . 3 Click T ell Me How . • Express Service Co[...]

Finding Information for Y our Computer 15 • How to reinstall my operating system Operating System CD After you reinstall your operating system using the Operating System Reinstallation CD, use the ResourceCD to reinstall drivers for the devices that came with your computer . The product key for your operating sy stem is located on your computer .[...]

16 Finding Information for Y our Computer www .dell.com | support.dell.com[...]

SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer T ransferring Infor mation to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs and DVDs Hyper - Threading T urning Off Y our Computer[...]

18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setup befo re you connect a printer to the computer . See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the comp[...]

Setting Up and Using Y our Computer 19 3 Attach the parallel printer cable to the pa rallel connector on the computer and tighten the two screws. Attach the cable to the co nnector on the printer and snap the two clips into the two notches. 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click C[...]

20 Setting Up and Using Y our Computer www .dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on the compu ter and the printer . The USB connectors fit only one way . T ransferring Information to a New Computer The Microsoft ® W indows ® XP operating system provides a F iles and Settings T ransfer wizard to move dat[...]

Setting Up and Using Y our Computer 21 T o prepare the new computer for the file transfer : 1 Click the Start button, point to All P rograms → Accessories → System T ools , and then click F iles and Settings T ransfer Wizard . 2 When the F iles and Settings T ransfer Wizard welcome scr een appears, click Next . 3 On the Which computer is this? [...]

22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must h ave a network adapter installed and a network cable connected to it. T o connect a network cable: NOTE: Insert the cable until it clic ks into[...]

Setting Up and Using Y our Computer 23 3 Click Checklist for creating a network . NOTE: Selecting the connection method This computer connects directly to the Inter net enables the integrated firewall provided with Windows XP . 4 Complete the checklist and requir ed preparations. 5 Return to the Network Setup W izard and follow the instructio ns on[...]

24 Setting Up and Using Y our Computer www .dell.com | support.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer . The New Connection Wizard ap[...]

Setting Up and Using Y our Computer 25 Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers th at have a CD-R, CD-R W , DVD+R W , DVD+R, or DV D/CD-R W combo drive. The following instructions show how to make an e xact copy of a CD or DVD. Y ou can also use Sonic Re[...]

26 Setting Up and Using Y our Computer www .dell.com | support.dell.com Using Blank CD-Rs and CD -RWs Y our CD-RW drive can write to two different types of r ecording media—CD-Rs and CD-R Ws. Use blank CD-Rs to recor d music or perm anently store data files. After creating a CD-R, you cannot write to that CD-R again without changing your method o[...]

Setting Up and Using Y our Computer 27 T o determine if your computer is using Hyper- Threading technology : 1 Click the Start button, right-click My Computer , and then click Properties . 2 Click Hardware and click Device Manager . 3 In the Device Manager window , click the plus (+) sign next to the processor type. If Hyper - Threading is enabled,[...]

28 Setting Up and Using Y our Computer www .dell.com | support.dell.com[...]

SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems IEEE 1394 Device Problems Keyboard Problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems[...]

30 Solving Problems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 44. See page 37. Get technical assistance from Dell. See page 113. Press a key or move the mouse. See the T ell Me How help file for[...]

Solving Problems 31 See page 50. See page 48. See page 46. See page 35. See page 42. See page 42. See page 33. See page 44. See page 38. See page 47. See page 37. See page 35. See page 35. See page 38.[...]

32 Solving Problems www .dell.com | support.dell.com Finding Help Information Batter y Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer . Discard used batteries according to the manufacturer's instructions. CA[...]

Solving Problems 33 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the floppy drive is not listed, perform a full scan wi[...]

34 Solving Problems www .dell.com | support.dell.com CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. Problems writing to a CD-RW drive A DJUST THE W INDOWS VOLUME CONTROL — Click the speaker icon in the lower -right corner of your screen. • Ensure that[...]

Solving Problems 35 DVD drive problems NOTE: Because of different regions worldwide and different disc for mats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analo g telephone ja ck only . The modem does not operate while it is connected to a digital telephone netw[...]

36 Solving Problems www .dell.com | support.dell.com C HECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telep hone. Listen for a dial tone. C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge prot[...]

Solving Problems 37 Error Messages If the message is not listed, see the document ation for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Express e-mail program open, click Fi l e . If W ork Offline has a checkmark next to it, click the checkmark[...]

38 Solving Problems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMORY OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. Close all wind ows and open the program that you want to use. In some cases, you might have to restart your computer[...]

Solving Problems 39 A program crashes repeatedly NOTE: Sof tware usually includes installation instr uct ions in its documentat ion or on a floppy disk or CD. A program is designed for an earlier Microsoft ® Windows ® operating system A solid blue screen appears Other software problems C HECK THE SOFTWARE DOCUMENTATION — Many software manufactu[...]

40 Solving Problems www .dell.com | support.dell.com Other technical problems General hardware problems If your computer exhibits one or mor e of the following symptoms, a device conflict may exist: • Y our computer locks up, particularly while using a specific device. • A recently added device does not work. • A sound card emits noise or dem[...]

Solving Problems 41 • Unintelligible characters print from the printer . • The mouse pointer does not move or "stutters" when it moves. • Messages appear stating that the computer is not operating at maximum performance. • Errors occur and programs crash for no apparent r eason. • Nothing displays on the monitor . IEEE 1394 Devi[...]

42 Solving Problems www .dell.com | support.dell.com K eyboard Problems Mouse Problems R ESTART THE COMPUTER — • If the mouse is functioning, shut down the computer through the Start menu (see page 27). After the computer shuts down, press the power button to r e start the computer . • If the computer does not respond to a keystroke or the mo[...]

Solving Problems 43 I F YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER , RECONNECT THE MOUSE CABLE — 1 Simultaneously press <Ctr l><Esc> to display the Start menu. 2 Ty p e u , press the k eyboard arrow keys to highlight Shut down or Tu r n O f f , and then press <Enter>. 3 After the computer turns off, reconnec t the mo[...]

44 Solving Problems www .dell.com | support.dell.com Network Problems P ower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is connected as shown on page 22. C HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER [...]

Solving Problems 45 I F THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. P ress a key on the k eyboard or move the mouse to resume normal operation. I F THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power . • Reseat the power cable into both the power connector on the back of the computer a[...]

46 Solving Problems www .dell.com | support.dell.com Printer Problems NOTE: If you need technical assistance for your printe r , call the printer ’s manufacturer . See the printer documentation for the correct phone number . E LIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the computer can cause interference[...]

Solving Problems 47 Scanner Problems NOTE: If you need technical assistan ce for your scanner , call th e scanner ’s manufacturer . See the scanner documentation for the correct phone number . V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS ® — 1 Click the Start button. 2 Click Control P anel . 3 Click P rinters and Other Hardware . 4 Click[...]

48 Solving Problems www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers NOTE: The volume control in some MP3 players over rides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT ® W I[...]

Solving Problems 49 No sound from headphones E NABLE DIGITAL MODE — Y our speakers do not work if the CD drive is operating in analog mode. T o enable digital mode: 1 Click the Start button, click Control P anel , and then click Sounds, Speech, and Audio Devices . 2 Click Sounds and Audio Devices . 3 Click the Hardware tab. 4 Double-click the nam[...]

50 Solving Problems www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. If the screen is difficult to read C HECK THE MONITOR POWER LIGHT — If the power light is off, firmly pr ess the button to ensure that the monitor is turned on. If the power lig[...]

Solving Problems 51 M OVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — F ans, fluorescent lights, halogen lamps, and other electrical device s can cause the screen image to appear "shaky ." T urn off nearby devices to check for interference. R OTATE THE MONITOR TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glar e, which can cau[...]

52 Solving Problems www .dell.com | support.dell.com[...]

SECTION 3 Advanced T roubleshooting Diagnostic Lights Dell Diagnostics Drivers Using Windows ® System R estore R esolving Sof tware and Hardware Incompatibilities R einstalling Microsof t ® Windows ® XP[...]

54 Advanced T roubleshooting www .dell.com | support.dell.com Diagnostic Lights T o help you troubleshoot a problem, your comput er is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 72). These lights can be yellow or green. When the computer starts normally , the lights f[...]

Advanced T roubleshooting 55 A possible expansion car d failure has occurred. 1 Determine if a conflict exists by removing a car d (not the video card) (see page 82) and then restarting the computer . 2 If the problem persists, reinstall the card that you r emoved, remove a differ ent card, and then restart the computer . 3 Repeat this process for [...]

56 Advanced T roubleshooting www .dell.com | support.dell.com A possible USB failure has occurr ed . Reinstall all USB devices, check cable connections, and then restart the computer . No memory modules are detected. • Reinstall all memory modules (see page 87) and restart the computer . • T o eliminate the possibility of a faulty memory connec[...]

Advanced T roubleshooting 57 Other failure has occurr ed. • Ensure that the cables are properly connected from the hard drive, CD drive, and D VD drive to the system board (see page 81). • If the problem persists, contact Dell (see page 113). • If there is an error message on your screen identifying a problem with a device (such as the floppy[...]

58 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Solving P roblems" (see page 29) and run the Dell Diag nostics before you contact De ll for technical assistance. R unning the Dell Diagnostics may help you[...]

Advanced T roubleshooting 59 3 When the boot device list appears, highlight Boot to Utility P artition and press <Enter>. 4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 60). Starting the Dell Diagnostics From the R esourceCD 1 Insert the ResourceCD. 2 Shut down (see page 27) and restart the computer .[...]

60 Advanced T roubleshooting www .dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: The Ser vice T ag for your computer is located at the top of each test screen. 2 If a problem is encountered during a test, a message appears wi[...]

Advanced T roubleshooting 61 4 When the tests are completed, if you ar e running the Dell Diagnostics from the ResourceCD , remove the CD. 5 Close the test screen to r eturn to the Main Menu scr een. T o exit the Dell Diagnostics and restart the co mputer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that control s a[...]

62 Advanced T roubleshooting www .dell.com | support.dell.com 5 Click Device Manager . 6 Scroll down the list to see if any device ha s an ex clamation point (a yellow circle with a [ !] ) on the device icon. If an ex clamation point is next to the devi ce name, you may need to reinstall the driver or install a new driver (see page 62). R einstalli[...]

Advanced T roubleshooting 63 3 When the InstallShield Wizard Complete window appears, r emove the ResourceCD and click Fi n i s h to restart the computer . 4 When you see the W indows desktop, reinsert the ResourceCD. 5 At the W elcome Dell System Owner screen, click Next . NOTE: The R esourceCD displays drivers only for hardware that came installe[...]

64 Advanced T roubleshooting www .dell.com | support.dell.com Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver , use Device Driver Rollback (see page 62) to resolve the problem. If that is unsuccessful, then use System Restor e. NOTICE: Before you restore the computer to an ea rlier operating [...]

Advanced T roubleshooting 65 Enabling System Restore If you reinstall W indows XP with less than 2 00 MB of free hard-disk space available, System Restore is automatically disabled. T o see if System Restore is enabled: 1 Click the Start button and click Control Pa n e l . 2 Click P erformance and Maintenance . 3 Click System . 4 Click the System R[...]

66 Advanced T roubleshooting www .dell.com | support.dell.com 3 Click Hardware T roubleshooter in the Search Results list. 4 In the Hardware T roubleshooter list, click I need to resolve a hardware conflict on my computer , and click Next . R einstalling Microsoft ® Windows ® XP Before Y ou Begin If you are considering r einstal ling the W indows[...]

Advanced T roubleshooting 67 Booting From the Operating System CD 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if Install Windows XP message appears. 3 Restart the computer . 4 P ress <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until y[...]

68 Advanced T roubleshooting www .dell.com | support.dell.com 8 If you are r einstalling Windows XP Home Edition , at the What's your computer's name window , enter a name for your computer (or accept the name provided) and click Next . If you are r einstalling Windows XP P rofessional , at the Computer Name and Administrator P assword wi[...]

SECTION 4 Adding P arts Front and Back View of the Computer R eattaching the Front Door and Hinge Ar ms Opening the Computer Cover Looking Inside Y our Computer Installing and R emoving Cards Adding Memor y Adding or R eplacing the AGP Card Adding a Second Hard Drive Adding a Floppy Drive Closing the Computer Cover[...]

70 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Front View 1 2 4* 3* 5 6 7 8 9 10 *On computers with an optional floppy drive.[...]

Adding P arts 71 1 CD or DVD drive activity light The drive activity light is on when the computer reads data from the CD or D VD drive. 2 CD or DVD eject button P ress to eject your CD from the CD or D VD drive. 3 floppy-drive eject button Press to eject a floppy disk from the floppy drive. (On computers with an optional floppy drive.) 4 floppy-dr[...]

72 Adding P arts www .dell.com | support.dell.com Back View 2 1 3 11 12 10 7 5 8 16 14 6 9 13 15 4[...]

Adding P arts 73 1 power connector Insert the power cable. 2 voltage selection switch (may not be available on all computers) See the safety instructions on page 10 for more information. 3 parallel connector Connect a parallel de vice, such as a printer , to the parallel connector . If you have a USB printer , plug it into a USB connector . 4 diagn[...]

74 Adding P arts www .dell.com | support.dell.com 11 USB 2.0 connectors (6) Use the back USB connectors for d evices that typically remain connected, such as printers and keyboar ds. It is recommended that you use the front US B connectors fo r devi ces that you connect occasionally , such as joysticks or cameras. 12 microphone connector Use the pi[...]

Adding P arts 75 R eattaching the Front Door and Hinge Arms T o prevent damage to your computer , the front-panel d o o r i s d e s i g n e d t o " b re a k a w a y " i f i t i s lifted up too far . If the front-panel door is open and it is pushed inward too hard, the hinge arms may also break away (the hinge arms ar e loose when they are[...]

76 Adding P arts www .dell.com | support.dell.com 5 Lift both hinge arms to the horizontal position. 6 Use the two view slots to align the pi vot bar with the two pivot-bar slots. NOTICE: Before touching anything inside your com puter , ground yourself by touching an unpainted metal sur face, such as the metal at the back of the computer . While yo[...]

Adding P arts 77 9 Reattach the front-panel insert. 10 Reconnect the computer power ca ble to the electrical outlet. 11 Reattach the front door . Reattaching the F ront Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Disc[...]

78 Adding P arts www .dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached device s ar e turned off. If your computer and attached device[...]

Adding P arts 79 6 Open the cover: a F acing the back of the computer , pr ess the release button on the right side of the computer with one hand while pulling up on the top of the cover with the other hand. b P ress the release button on the left si de of the computer with one hand while pulling up on the top of the cover with the other hand. c Ho[...]

80 Adding P arts www .dell.com | support.dell.com L ooking Inside Y our Computer NOTE: The AGP card is removed from the following illu stration to provide a better view of the inside of your computer . CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. NOTICE: Be careful when opening the compu[...]

Adding P arts 81 System Board memor y module connectors (DIMM1, DIMM2) page 87 floppy drive connector (FLOPPY) main power connector (MAIN POWER) microprocessor connector (CPU_0) PCI card connectors (PCI1–PCI4) microprocessor fan connector (F AN2) telephony voice modem connector (TELE)* front-panel audio cable connector (FP_AUDIO) CD audio connect[...]

82 Adding P arts www .dell.com | support.dell.com Installing and R emoving Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before openin g the cover . Y our Dell™ computer provides sl[...]

Adding P arts 83 7 P ress the lever on the card r etent ion arm and raise the re tention arm. 8 If you are installing a new car d, remove the filler bracket to cr eate a card-slot opening. Then continue with step 10. 9 If you are r eplacing a card that is already installed in the computer , remove the car d . If necessary , disconnect any cables co[...]

84 Adding P arts www .dell.com | support.dell.com 11 Place the card in the connector and pr ess down firmly . Ensure that the card is fully seated in the slot. If the card is full-length, insert the end of the card into the car d guide bracket as you lower the card towar d its connector on the sy stem board. Insert the car d firmly into the card co[...]

Adding P arts 85 12 Before you lower the r etention arm, ensure that: • The tops of all cards and filler bracke ts ar e flush with the alignment bar . • The notch in the top of the card or fill er bracket fits around the alignment guide. P ress the arm into place, securi ng the card(s) in the computer . NOTICE: Do not route card cables over or [...]

86 Adding P arts www .dell.com | support.dell.com Removing a Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached device s ar e turned off. If your computer and attached devices did not a[...]

Adding P arts 87 Adding Memor y Y ou can increase your computer memory by installing memory modules on the system board. F or information on the type of memo ry supported by your computer , see "Memory" on page 102. NOTE: DDR 333 memor y operates at 320-MHz when used with an 800-MHz front-side bus. DDR Memory Over view DDR memory modules [...]

88 Adding P arts www .dell.com | support.dell.com Memory Installation Guidelines NOTICE: If you remove your original memor y modules from the computer during a memor y upgrade, keep them separate from any ne w modules that you may have, even if you purchased the new modules from Dell. Y ou should install your original memor y modules in pairs eithe[...]

Adding P arts 89 3 Disconnect any telephone or telecomm unication lines from the computer . 4 Disconnect your computer and all attached devi ces from their electrical outlets, and then press the power button to ground the system boar d. CAUTION: T o guard against electrical shock, always unplug your computer from the electrical outlet before openin[...]

90 Adding P arts www .dell.com | support.dell.com 9 Align the notch on the bott om of the module with the crossbar in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module. 10 Insert the module straight down into the connector , ensuring that it fits into the vertical guides at each end of the con[...]

Adding P arts 91 13 Click the Start button, right-click My Computer , and then click Properties . 14 Click the General tab. 15 T o verify that the memory is installed correctly , chec k the amount of memory (RAM) lis ted. Adding or R eplacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the safety instruction[...]

92 Adding P arts www .dell.com | support.dell.com 3 P ull the card up and out of the car d clip. Installing an AGP Card 1 T o add or replace the car d, press the car d lever toward the PCI connector and gently press the car d into the AGP connector until it clicks into place. 2 Release the card lever , ensuring that the ta b fits into the notch on [...]

Adding P arts 93 5 Connect the monitor cable to the card’s video connector . NOTICE: T o connect a network cable, first pl ug the cable into the network wall jack and then plug it into the computer . 6 Connect your computer and devices to el ectrical outlets, and turn them on. Adding a Second Hard Drive CAUTION: Before you begin any of the proced[...]

94 Adding P arts www .dell.com | support.dell.com 9 Remove the first hard drive from the up per bay and install it in the lower bay : a Disconnect the power and the hard-drive cables from the back of the first hard drive. b P ress in the two green rail tabs and pull the first har d drive out of the upper bay . c Gently slide the first hard drive in[...]

Adding P arts 95 12 Locate the extra connector on the drive cable th at is attached to your first hard drive and attach the connector to the second hard drive. Y our computer uses cable-select drive cables . This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle conne[...]

96 Adding P arts www .dell.com | support.dell.com Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. 1 Shut down the computer through the Start menu (see page 27). 2 Ensure that your computer and attached device s ar e turned off. If your computer and attached devices did[...]

Adding P arts 97 Removing the F ront-Panel Insert Remove the front-panel insert be fore you install the floppy drive: 1 Open the computer cover to a 90-degree angle (see page 78). 2 Locate the insert in front of the floppy-drive bay . 3 F rom inside the computer , push in the release tab of the insert. 4 F rom outside the computer , pull the ins er[...]

98 Adding P arts www .dell.com | support.dell.com 5 If you purchased your floppy drive from Dell , you received a front-panel insert in your floppy drive kit. P roceed to step 6. If you are installing a floppy drive that was not purchased from Dell, r emove the insert from the insert frame by pressing on the four tabs. 6 If you purchased your flopp[...]

Adding P arts 99 Installing a Floppy Drive 1 Gently slide the drive into place until t he tabs securely click into position. 2 Attach the floppy-drive cable to the floppy drive and to the system board floppy-drive connector . Ensure that you route the flo ppy-drive cable through the ca ble r estraint located on the side of the floppy-drive bay . 3 [...]

100 Adding P arts www .dell.com | support.dell.com 8 Highlight Drive Configuration and press <Enter>. 9 Use the left and right arrows to change Diskette Drive A from Not Installed to 3.5 inch, 1.44MB . 10 P ress <Enter>. 11 Highlight Integrated Devices (LegacySelect Options) and press <Enter>. 12 Make sur e that the Diskette Inter[...]

SECTION 5 Appendix Specifications Standard Settings Clearing F orgotten P asswords R eplacing the Batter y Dell T echnical Support Policy (U.S. Only) Contacting Dell R egulator y Notices Limited W arranties[...]

102 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® P entium ® 4 L1 cache 8 KB L2 cache 512-KB or 1-MB pipeline d-burst, eight-way set associative, write-back SRAM L3 cache 2 MB NOTE: L3 cache is available only with the Intel P entium 4 processor Extreme Edition supporting Hyper-Threading techno[...]

Appendix 103 Expansion Bus Bus types PCI and AGP Bus speed PCI: 33 MHz AGP : 133 MHz AGP connector one connector size 172 pins connector data width (maximum) 32 bits bus protocols 8x/4x/2x modes at 1.5 V PCI connectors four connector size 120 pins connector data width (maximum) 32 bits Drives Externally accessible two 3.5-inch bays two 5.25-inch ba[...]

104 Appendix www .dell.com | support.dell.com Connectors Externally accessible: Serial 9-pin connector; 16550C-compatible P arallel 25-hole connector (bidirectional) Video 15-hole connector Network Adapter RJ45 connector PS/2 (keyboar d and mouse) 6-pin mini-DIN connector USB two front-panel and six back-panel USB 2.0–compliant connectors 5. 1 Au[...]

Appendix 105 Pow er DC power supply : W attage 250 W or 305 W Heat dissipation 853 BTU (fully -loaded computer without monitor) V oltage (see page 10 for important voltage setting information) 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Backup battery 3- V CR2032 lithium coin cell Physical Height 42.5[...]

106 Appendix www .dell.com | support.dell.com Standard Settings The system setup program contains t he standard settings for your computer . NOTICE: Unless you are an expert computer user , do not change the settings for this program. Certain changes might make you r computer work incorrectly . See the following figure for an e xample of the main p[...]

Appendix 107 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appears, press <F2> immediately . If you wait too long and t he operating system logo appear s, continue to wait until you see the Microsoft ® W indows ® desktop. Then shut down your computer and try again. System Setup Screens The system setu[...]

108 Appendix www .dell.com | support.dell.com Changing Boot Sequence for the Current Boot Y ou can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the ResourceCD, but you must set the computer to boot from the hard drive when the diagnostic tests ar e complete. 1 T urn on (or[...]

Appendix 109 Clearing F orgotten P asswords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. If you forget your user or setup passwor d , you cannot operate your computer or change settings in the system setup program until you clear the forgotten passwor d(s). NOTICE: This process erases bo[...]

110 Appendix www .dell.com | support.dell.com 11 Reconnect the jumper plug to jumper PSWD (see page 81). 12 Close the computer cover (see page 100). NOTICE: T o connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer . 13 Connect your computer and de vices to their electrical outlets, and turn th[...]

Appendix 111 6 Open the computer cover (see page 78). NOTICE: Before touching anything inside your computer , ground yourself by touching an unpainted metal sur face, such as the metal at the back of the computer . While you work, periodically touch an unpainted metal sur face to dissipate any static electricity that could har m internal components[...]

112 Appendix www .dell.com | support.dell.com Dell T echnical Support P olicy (U.S. Only) T echnician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and har dware driv ers to the original default configurati[...]

Appendix 113 Contacting Dell T o contact Dell electronically , yo u can access the following websites: • www .dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educatio nal, government, healthcare, and medium/large business customers, including P remier , Platinum, and Gold customers) F or specif[...]

114 Appendix www .dell.com | support.dell.com Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633-559 P referr ed Accounts Division (P AD) toll-f[...]

Appendix 115 Bolivia General Support toll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 W ebsite: www .dell.com/br Customer Support, T e chnical Support 0800 90 3355 T ech Support Fax 51 481 5470 Customer Care F ax 51 481 5480 Sales 0800 90 3390 British V irgin Islands General Support toll-free: 1-866-278-682[...]

116 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.dell.com.cn T ech Support E-mail: cn_support@dell.com T ech Support Fax 818 1350 T echnical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) t[...]

Appendix 117 Czech Republic (P rague) International Access Code: 00 Country Code: 420 City Code: 2 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T e chnical Support 02 2186 27 27 Customer Care 02 2186 27 11 Fa x 02 2186 27 14 T e chF ax 02 2186 27 28 Switchboard 02 2186 27 11 Denmark (Copenhagen) International Access Code: 00 Country[...]

118 Appendix www .dell.com | support.dell.com F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro .dell.com E-mail: fin_support@dell.com E-mail Support (servers): Nordic_support@dell.com T echnical Support 09 253 313 60 T echnical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 H[...]

Appendix 119 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com T e chnical Support 06103 766-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 P referr ed Accounts Customer Care 06103 766-9420 La[...]

120 Appendix www .dell.com | support.dell.com Hong Kong International Access Code: 001 Country Code: 852 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (Dimension™ and Inspiron™) 2969 3189 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) 2969 3191 T echnical Support (P owerApp™, P owerEdge™[...]

Appendix 121 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/it/it/emaildell/ Home and Small Business T e chnical Support 02 577 826 90 Customer Care 02 696 821 14 Fa x 02 696 821 13 Switchboard 02 696 821 12 Corporate T e chnical Support 02 577 826 90 Custom[...]

122 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 T echni[...]

Appendix 123 Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux em bo[...]

124 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl[...]

Appendix 125 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fa x 0800 441 566 Nicaragua General Support 001-800-220-1006 Norway (L ysaker) International [...]

126 Appendix www .dell.com | support.dell.com P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support [...]

Appendix 127 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/es/es/emaildell/ Home and Small Business T e chnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T e chnical Support 902 100 1[...]

128 Appendix www .dell.com | support.dell.com Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 W ebsite: support.euro .dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 T echni[...]

Appendix 129 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com Customer Care website: support.euro .dell.com/uk /en/ECare/F orm/Home.asp E-mail: dell_direct_support@dell.com T e chnical Support (Corporate/P referred Accounts/P AD [1000+ employees]) 0870 908 0500 T e chnical Support (dir[...]

130 Appendix www .dell.com | support.dell.com U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1[...]

Appendix 131 R egulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in fr ee space or conducted along power or signal leads, that end angers the functioning of a radio navigation or other safety service or seriously degrades, ob structs, or repeatedly interrupts a licensed radio communications service. Radio com[...]

132 Appendix www .dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on th e device(s) described in this document in compliance with the requir ements of t he official Mexican standards (NOM): Exporter: Dell Inc. One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.A. de C.V . P aseo[...]

Appendix 133 Limited W arranties Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty ca me with your hardware product(s), see your packing slip or invoice. The following sections desc ribe the limited warranties for the U .S.,[...]

134 Appendix www .dell.com | support.dell.com SOME ST A TES DO NOT ALLOW THE EXCL USIO N OR LIMIT A TION OF INCIDENT AL OR CONSEQUENTIAL D AMAGES, SO THE ABO VE LIMIT A TION OR EXCL USION MA Y NOT APPL Y TO Y OU. How long does this li mited warranty last? This limited warranty lasts for the time period indicated on your packing slip or invoice, exc[...]

Appendix 135 What will Dell do? During the 90 days of the 90-day limited warranty an d the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first ye ar of all other limited war ranties, we will repair any Dell-branded hardwar e products returned to us that prove to be defective in materials or wo[...]

136 Appendix www .dell.com | support.dell.com May I transfer the limited warranty? Limited warranties on system s may be transferred if the curr ent owne r transfers ownership of the system and recor ds the transfer with us. The limited warranty on Dell-branded mem ory may not be transferred. Y ou may recor d your transfer by going to Dell's w[...]

Appendix 137 WE DO NOT ACCEPT LIABILITY BEY OND TH E REMEDIES PROVIDED FOR IN THIS W ARRANTY ST A TEMENT OR FOR SPECIAL, INDIRECT , CONSEQUENTIAL, OR INCIDENT AL DAMA GES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P ARTY CLAIMS A GAINST Y OU FOR D AMAGES, FOR PRODUCTS NOT BEING A V AILA BLE FOR USE, OR FOR LOST DA T A OR LOST SOFTW [...]

138 Appendix www .dell.com | support.dell.com What will Dell do? During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other li mited warranties, we will repair any Dell-branded hardwar e products returned to us that prove to [...]

Appendix 139 May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner tr ansfers ownership of the system and recor ds the transfer with us. The limited warranty on Dell-branded memory may not be transferred. Y ou may recor d your transfer by going to our website: • F or Canada-purchased computers [...]

140 Appendix www .dell.com | support.dell.com Exclusions This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or th e end user; accidental or willful damage; or normal wear and tear . Making a Claim Claims must be made in Latin Ameri[...]

Appendix 141 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantiall[...]

142 Appendix www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a three-year limited warranty . Please refer to the re verse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundred[...]

Index 143 Inde x A audio . See sound B battery problems, 3 2 replacing, 1 1 0 BIOS, 106 booting changing the sequence, 1 0 7 current boot, 1 0 8 future boots, 1 0 8 C car ds connectors, 8 1 installing, 8 2 removing, 8 2 CD drive problems, 3 4 CD-R W drive problems, 3 4 CDs copying, 2 5 Check Disk, 35 computer back view , 7 2 closing cover , 1 0 0 c[...]

144 Index 144 Index E e-mail problems, 3 5 error messages diagnostic lights, 5 4 ESD electrostatic discharge, 1 1 Express Service Code, 14 F F iles and Settings T ransfer Wi z a r d , 2 0 floppy drive adding, 9 6 problems, 3 3 front door reattaching, 7 5 H hard drive problems, 3 5 hardwar e conflicts, 6 5 Dell Diagnostics, 5 8 problems, 4 0 Hardwar[...]

Index 145 printer cable, 1 8 connecting, 1 8 parallel, 1 8 problems, 4 6 setting up, 1 8 USB, 1 9 problems battery , 3 2 blue screen, 3 9 CD drive, 3 4 CD-R W drive, 3 4 computer crashes, 3 8 - 3 9 computer stops responding, 3 8 conflicts, 6 5 Dell Diagnostics, 5 8 diagnostic lights, 5 4 drives, 3 3 D VD drive, 3 5 e-mail, 3 5 error messages, 3 7 f[...]

146 Index 146 Index V video problems, 5 0 video memory connector , 8 1 volume adjusting, 4 8 W warranty , 133 W indows XP Device Driver Rollback, 6 2 Hardwar e T roubleshooter , 6 5 Help and Support Center , 1 4 help, accessing, 3 2 Hyper - Threading, 2 6 P rogram Compatibility Wi z a r d , 3 9 reinstalling, 6 6 scanner , 4 8 System Restore, 6 3 wi[...]