Dell 9010 manual

Dell OptiPlex 9010 All-In-One Owner's Manual Regulatory Model: W04C Regulatory Type: W04C001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc[...]

Contents Notes, Cautions, and Warnings ...................................................................................................2 1 Working on Your Computer .......................................................................................................7 Before Working Inside Your Computer ..........................................[...]

Removing the Input/Output Board Shield ............................................................................................................... 24 Installing the Input/Output Board Shield ................................................................................................................ 27 Removing the Power-Button Board .......[...]

7 Contacting Dell ......................................................................................................................... 65[...]

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1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Turning Off Your Computer CAUTION: To avoid losing data, s[...]

2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the VESA Stand 1. Follow the pro[...]

5. Remove the screws that secure the VESA stand to the computer and lift the VESA stand away from the computer. Installing the VESA Stand 1. Align and place the VESA stand on the back of the computer. 2. Tighten the screws to secure the VESA stand to the computer. 3. Place and press the VESA cover on the computer, till it clicks into place. 4. Foll[...]

4. Lift the cover and remove it from the computer using the notches near the input/output panel. Installing the Back Cover 1. Place the cover on the back of the computer using the notches near the input/output panel. 2. Tighten the screws to secure the back cover to the computer. 3. Install the VESA stand. 4. Follow the procedures in After Working [...]

3. Lift the memory shield outwards. 4. Pry the retention clips away from the memory module until it pops up. Lift and remove the memory module from its connector. Installing the Memory 1. Align the notch on the memory-card with the tab in the system-board connector. 2. Press down on the memory module until the release tabs spring back to secure the[...]

Installing the VESA Mount Bracket 1. Align and place the bracket on the back of the computer. 2. Tighten the screws to secure the VESA mount bracket to the computer. 3. Install the: a) back cover b) VESA stand 4. Follow the procedures in After Working Inside Your Computer . Removing the Converter Board 1. Follow the procedures in Before Working Ins[...]

Installing the Converter Board 1. Place the convertor board into its place. 2. Tighten the screws that secure the converter board to the computer. 3. Connect the backlight and converter cables to the converter board. 4. Install the: a) back cover b) VESA stand 5. Follow the procedures in After Working Inside Your Computer . Removing the System-Boar[...]

Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) VESA stand b) back cover c) system-board shield 3. Press the release latch away from the battery. The battery pops out from the socket, lift the coin-cell battery out of the computer. Installing the Coin-Cell Battery 1. Place the coin-[...]

4. Slide the optical drive outwards. Disconnect the optical-drive cable. 5. Lift the optical drive from the computer. 6. Remove the screws that secure the optical-drive bracket to the optical drive. Remove the optical-drive bracket from the optical drive. 16[...]

Installing the Optical Drive 1. Place the optical-drive bracket on the optical drive. 2. Tighten the screws that secure the optical-drive bracket to the optical drive. 3. Align and slide the optical drive into its slot. 4. Connect the optical-drive cable. 5. Tighten the screws that secure the optical drive to the computer. 6. Install the: a) VESA m[...]

4. Remove the screw that secures the hard-drive bracket to the system board. Slide and lift the hard-drive bracket away from the computer. 5. For a 2.5–inch hard drive, remove the screws that secure the hard drive to the hard-drive bracket. Slide the hard drive from the hard-drive bracket. Remove the screws that secure the hard-drive case to the [...]

a) VESA mount bracket b) back cover c) VESA stand 6. Follow the procedures in After Working Inside Your Computer . Removing the Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield 3. Disconnect the intrusion cable from the connecto[...]

Installing the Intrusion Switch 1. Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. 2. Thread the cable along the notches on the chassis and connect the intrusion switch to the connector on the system board. 3. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand 4. Follow th[...]

Installing the WLAN Card 1. Align and place the WLAN card on the connector. 2. Tighten the screws to secure the WLAN card to the system board. 3. Connect the WLAN cables. 4. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand 5. Follow the procedures in After Working Inside Your Computer . Removing the Power-Supply Fan[...]

Installing the Power-Supply Fan 1. Place the power-supply fan on the computer and tighten the screws to secure it to it's chassis. 2. Align and place the fan bracket on from the computer. 3. Tighten the screw to secure the fan bracket to the chassis. 4. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand 5. Follow[...]

4. Remove the screws securing the power supply unit to the chassis. Lift the PSU up and remove it from the computer. Installing the Power Supply Unit 1. Place the power supply unit on the computer. 2. Tighten the screws to secure the power supply unit to the chassis. 3. Thread the cable on the hooks in the computer. 4. Connect the power-supply cabl[...]

6. Follow the procedures in After Working Inside Your Computer . Removing the Heat-Sink Assembly 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield 3. Remove the screws that secure the thermal module to the chassis. Lift the heat-sink assembly up [...]

4. Remove the screws that secure the power connector to the input/output board shield. 5. Remove the screws that secure the input/output board shield to the chassis. Loosen the power connector and press it down the socket. 25[...]

6. Flip the input/output board shield and remove it from the computer. 7. Disconnect the power-connector cable. 26[...]

Installing the Input/Output Board Shield 1. Connect the power-connector cable. 2. Place the input/output board shield on the computer. 3. Pass the power connector and fix it to the socket. Tighten the screws to secure the input/output board shield to the chassis. 4. Tighten the screws that secure the power connector to the input/output shield. 5. P[...]

Installing the Power-Button Board 1. Align and place the power-button board on the computer. 2. Connect the power-button cable to the board. 3. Install: a) back cover b) VESA stand 4. Follow the procedures in After Working Inside Your Computer . Removing the Processor Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove t[...]

Installing the Processor Fan 1. Place the processor fan on the computer and tighten the screws to secure the processor fan to the system board. 2. Connect the processor-fan cable to the connector on the system board. 3. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand 4. Follow the procedures in After Working Inside[...]

Removing the Speakers 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield 3. Disconnect the right and left speaker cables from the connector on the system board. Unthread the cables from the notches. 4. Remove the screws that secure the speaker to [...]

Installing the Speakers 1. Place and align the speakers on the computer. Tighten the screws to secure the speaker to the chassis. 2. Thread the cables on the notches. Connect the right and left speaker cables to the connector on the system board. 3. Install: a) system-board shield b) VESA mount bracket c) back cover d) VESA stand 4. Follow the proc[...]

5. Lift and remove the system board from the chassis. System Board Layout The following image displays the system board layout of the computer. 32[...]

1. PSU connector 2. PSU fan connector 3. Touch panel connector 4. Power button board connector 5. SATA HDD connector 6. SATA HDD power connector 7. SATA ODD power connector 8. CPU fan connector 9. SATA ODD connector 10. LVDS connector 11. 12V CPU power connector 12. Processor socket 13. Memory connector (SODIMM socket B) 14. Memory connector (SODIM[...]

3. Install: a) power-supply fan b) converter board c) input/output board shield d) power supply unit e) heat-sink assembly f) hard drive g) optical drive h) memory i) system-board shield j) VESA mount bracket k) back cover l) VESA stand 4. Follow the procedures in After Working Inside Your Computer . Jumper Settings The system's software secur[...]

1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) VESA stand b) back cover c) VESA mount bracket d) system-board shield e) memory f) optical drive g) hard drive h) heat-sink assembly i) power supply unit j) input/output board shield k) converter board l) power-supply fan 3. Identify the PSWD jumper on the system bo[...]

o) processor fan p) speakers q) antenna module r) system board NOTE: These instructions are valid only for non-touch computers. For touch computers, the display panel should be disassembled in a clean room environment. 3. Remove the LVDS cable by pressing the latch inwards and disconnecting it from the connector. Remove any other cables or antennas[...]

6. Remove the screws that secure the display bracket to the display panel. Remove the display bracket from the display panel. Installing the Display Panel 1. Tighten the screws to secure the display bracket to the display panel. 2. Place the display panel on the chassis. 3. Place the base panel on the chassis. 4. Tighten the screws to secure the ba[...]

f) heat-sink assembly g) power supply unit h) power-supply fan i) converter board j) power-button board k) intrusion switch l) hard drive m) optical drive n) WLAN card o) input/output board shield p) system-board shield q) VESA mount bracket r) back cover s) VESA stand 7. Follow the procedures in After Working Inside Your Computer . Removing the An[...]

Installing the Antenna Modules 1. Place the antenna module on the chassis. 2. Thread the antenna cable around the edges of the computer. Tighten the screws to secure the antenna module to the chassis 3. Install: a) system board b) power-supply fan c) heat-sink assembly d) power supply unit e) processor fan f) converter board g) power-button board h[...]

Installing the Camera 1. Tighten the screws to secure the camera to the chassis. 2. Connect the camera cable and fix the latch. 3. Install: a) display panel b) system board c) power-supply fan d) heat-sink assembly e) power supply unit f) processor fan g) converter board h) power-button board i) intrusion switch j) hard drive k) optical drive l) WL[...]

3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main scr[...]

Option Description • Onboard NIC Boot List Option • Legacy • UEFI Date/Time This option controls the system date and time. Changes to the date and time take effect immediately. • MM /DD /YY • HH: MM: SS: A/P Table 3. System Configuration Option Description Integrated NIC This option controls the on-board LAN Controller. • Disabled — T[...]

Option Description If USB port is disabled, the operation system cannot see any device attached to this port. • Enable Boot Support • Enable Front USB Ports • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports Miscellaneous Devices Allows you to enable or disable various on-board devices. • Enable Microphone • Enable Camera • Ena[...]

Option Description Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords. • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a s[...]

Option Description • Enable (selected by default) — User may enter OROM configuration screens via the hotkey. • One-Time Enable — User can enter the OROM configuration screens via the hotkeys during the next boot. After the boot, the setting will revert to disabled. • Disable — User can not enter the OROM configuration screens via the h[...]

Table 6. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (selected by default) • Power On • Last Power State Auto On Time This option sets the time of the day when you would like the system to turn on automatica[...]

Option Description Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment. • Block Sleep (S3 state) - This option is disabled by default. Table 7. POST Behavior Option Description Numlock Enable Specifies if the NumLock function can be enabled when the system boots. • Enable Numlock (default) Keyboar[...]

Table 9. Wireless Option Description Wireless Switch This option determines which wireless device can be controlled by the Wireless Switch. • WWAN • WLAN • Bluetooth(R) Wireless Device Enable This option allows enabling/disabling of internal wireless devices. • WWAN • WLAN • Bluetooth(R) Table 10. Maintenance Option Description Service [...]

Option Description Client DHCP Specifies how the client obtains the IP address. • Static IP • DHCP (selected by default) NOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer . Client IP Displays the static IP address of the client. The default IP address is 255.25[...]

c) Choose from a list of all Dell products 5. On the application and drivers screen, under the Operating System drop-down list, select BIOS . 6. Identify the latest BIOS file and click Download File . 7. Select your preferred download method in the Please select your download method below window ; click Download Now . The File Download window appea[...]

A message prompts you to re-type the setup password. 6. Type the setup password that you entered earlier and click OK . 7. Press <Esc> and a message prompts you to save the changes. 8. Press <Y> to save the changes. The computer reboots. Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unl[...]

4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel [...]

Customers can test the health of the power system by pressing the test button. The button is lit by a signal in the power supply called Power_Good (PG). When the +3.3v, +5v, and +12v rails are up and within specification, the PG signal turns on, lighting the self-test LED. By removing the cable harness in units that do not pass this test, you can i[...]

5 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes The power LED states are shown in the following table. NOTE: The power LED can only serve as an indicator of the progress through the POST process[...]

Blinking Amber Power LED Problem Description 3,4 The storage device may be faulty. 3,5 The memory may not be compatible. 3,6 The system board may be faulty. 3,7 The memory has been detected but of an invalid configuration. Beep Codes The beep pattern 1-3-2 (1 beep, then 3 beeps, then 2 beeps) indicates that the computer has encountered a memory pro[...]

Message Description CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error or possible hard disk drive failure. Contact Dell and report the [...]

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6 Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support , and then select the option to view information about your computer. Table 13. System Information Feature Specification Processor type • Intel Dual Core • Intel Core i3 [...]

Table 16. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxAudio3 Speaker single 8-ohms speakers in both the left and right speaker assembly (5 W average per channel) Internal speaker amplifier up to 15 W per channel Internal microphone support dual digital microphone Volume controls Volume up/down buttons, program [...]

Table 21. Ports and Connectors Feature Specification Audio: • one line-out connector • one audio input/microphone port • one headphone port Network adapter one RJ45 connector USB 2.0 four USB 3.0 four Video 15-pin VGA connector HDMI one 19-pin output port Media card reader one 8-in-1 slot Table 22. Power Feature Specification Frequency 50 Hz [...]

Feature Specification Without stand 68.00 mm (2.68 inches) With Stand 220.00 mm (8.66 inches) Weight: Without stand 7.34 kg – 9.00 kg (16.18 lb – 19.84 lb) With Stand 9.34 kg – 11.20 kg (20.59 lb – 24.69 lb) NOTE: The weight of your computer may vary depending on the configuration ordered and the manufacturing variability. Table 26. Control[...]

Feature Specification Storage 10% to 95% (non-condensing) Maximum vibration: Operating 0.66 GRMS Storage 1.30 GRMS Maximum shock: Operating 110 G Storage 160 G Altitude: Operating –15.20 m to 3048 m (–50 ft to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft) Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.04-1[...]

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7 Contacting Dell To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Ch[...]