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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dell 922, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell 922 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dell 922. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dell 922 should contain:
- informations concerning technical data of Dell 922
- name of the manufacturer and a year of construction of the Dell 922 item
- rules of operation, control and maintenance of the Dell 922 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 922 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 922, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 922.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell 922 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
www .dell.com/supplies | support.dell.com Dell™ Pho to All-In-One Printer 9 22 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Usin g Y our Pr inter • Unde rstanding th e Sof tware • Mainten ance and T roublesh ooting[...]
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Ordering Ink Car tridges and Supplies Y our Dell™ Photo All-In-One P rinter 922 includes soft ware i nstalled to detect the ink levels in t he printer . During a print job, a s creen appears on your computer to warn you of low ink levels. Y ou can order ink online at w ww .dell.com/ supplies or by phone. Y our printer has been designed to print u[...]
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Notes, Notices, and Cautions NOTE: A NOTE indica tes imp ortant in form ation that he lps you make bet ter use of your printer . NOTICE: A NOTICE indicates eit her potenti al damage to har dwar e or loss of da ta and tells you how to avoid the p roble m. CAUTION: A CAUTION indicates a potential f or property damag e, personal inju ry , o r deat h. [...]
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www .dell. com/supp lies | support.d e ll.c o m[...]
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Contents 5 Contents 1 Getting Started Understanding the Prin ter Parts . . . . . . . . . . . . . . . . . . 12 Accessing Your User’s Guide . . . . . . . . . . . . . . . . . . . . 14 Setting Up Y our Printer . . . . . . . . . . . . . . . . . . . . . . 14 Using t he Op erator Pa nel . . . . . . . . . . . . . . . . . . . . . . 15 Operat or P anel Men[...]
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6 Contents Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Phot os . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Multip le P ages or Image s . . . . . . . . . . . . . . 31 Editing S canned T ext Using Optical C h aracter R ecognition (OCR) 31 Saving an Ima ge on Y our Com puter . . . . . . . . . . .[...]
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Contents 7 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57 Improving Prin t Quality . . . . . . . . . . . . . . . . . . . . . . 58 6 Contacting Dell Technical Assista n ce . . . . . . . . . . . . . . . . . . . . . . . . 62 Automated Or der -Status S ervice . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . .[...]
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8 Contents[...]
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9 C A U T I O N : SAFETY INSTRUCTION S Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environme nt from potential damage. • Use onl y the power cab le provided wi th this pro duct or the m anufacturer ’s authorized replacement power ca ble. • Connect the power cable to[...]
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www .dell. com/supp lies | support.d e ll.c o m 10[...]
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1 SECTION 1 Getting Started Unders tandin g the P rinter P arts Acce ssing Y ou r User ’s Guid e Setting Up Y our Print er Using the Oper ator P anel Understan ding the Automat ic P aper T ype Sensor Loading P aper[...]
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12 Getting Started www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer P art s Number: Part: Description: 1 P ape r support P art t hat supports loaded paper . 2 P aper g uide Gu ide th at helps the p aper fee d int o the pri nter properly . 1 4 3 2 11 7 6 5 9 10 8[...]
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Getting Started 13 3 T op cover T op of printer that holds your document or photo flat whil e you sca n it. 4 P aper exit tr ay T ray that ho lds the pa per as it exits the pri nter . NOTE: Pu ll th e paper exi t tray straigh t out to extend it. 5 Printer unit Unit you lift to gain access t o the ink car tridges. 6 Scanner support P art under print[...]
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14 Getting Started www .dell. com/supp lies | support.d e ll.c o m Accessing Y our User ’s Guide Click Start → Pr o g ra m s or Al l Pro gram s → Dell Printe rs → Dell Photo A IO P rinter 922 → V iew De ll User ’s Guide . NOTE: Y o u cannot acc ess your Use r ’s Guide un til you h ave instal led the dr ivers for yo ur prin ter . Setti[...]
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Getting Started 15 Using the Operator P anel The operator panel buttons allow you to scan, copy , and customize docume nts. The printer is on when t he Po w e r butt on illuminate s. Use th e: T o: 1 Disp lay • Vi ew the numb er of cop ies selec ted . • View sett ings for Qualit y , Dark, and Resize. F or more informat ion, see "O perator [...]
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16 Getting Started www .dell. com/supp lies | support.d e ll.c o m Operator P anel Menus Whe n y ou p r ess th e Menu button, the following menus appear . 5 P ower button T urn your printer on or off. 6 Cancel butt on • Cancel a scan, print , or copy job in progress. • Cancel a c opy job (using only the printe r) and eject a page. • Ex it a m[...]
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Getting Started 17 Understanding the Automatic P aper T ype Sensor Y our pri nter has an a utomatic pap er type sensor that detect s the follo wing paper ty pes: •P l a i n • T ransparency • Glossy/photo •C o a t e d If you load o ne of these paper types, the printer det ects the paper type and automaticall y adjust s the Qu ality/Speed set[...]
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18 Getting Started www .dell. com/supp lies | support.d e ll.c o m The Pr i n t i n g Pr e f e r e nc es scr een ap pears. 3 Click the Quality/Co pies tab. 4 Click the Use my choice button. 5 Select the paper type in the drop-down me nu. 6 Click OK . T o turn off the automatic paper type sensor for all prin t jobs: 1 In Wi n d o ws X P , click Star[...]
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Getting Started 19 Print Media Guidelines f or the P aper S upport Load up to: Make s ure: 100 s heets of plain paper • The pape r is loaded vertically against the righ t side of the paper support. • The pape r guide rests against the left edge of the paper . NOTE: Load letterhead paper with the top of the letterhe ad entering the printer f irs[...]
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20 Getting Started www .dell. com/supp lies | support.d e ll.c o m 10 envelopes • The pri nt side of the envelope s faces up. • The envelopes ar e loaded vertically agains t the right side of the paper support. • T he stamp loca tion is in th e upper left co rner . • T he paper guide rests against the l eft edge of the envelo pes. • Y ou [...]
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Getting Started 21 Placing Y our Document on the Scanner Glass 1 Open the top cover . 2 Place the item you want to cop y face down on the s canner gl ass in the lower right corner . 20 transparencies • T he rough s ide of the tra nsparencies faces up. • The pa per guide rests ag ainst the l eft edge of th e transparencie s. NOTE: Y ou ca n load[...]
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22 Getting Started www .dell. com/supp lies | support.d e ll.c o m NOTE: Make sure the u p per left cor ner of the front of the item a ligns with t he arrow on the printer . 3 Close the top co ver .[...]
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2 SECTION 2 Using Y our Printer Printin g Copying Scanning Fax i ng[...]
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24 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Prin ting Printing a Document 1 T urn on your computer and printer , and mak e sure they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P ap er" on pag e 18. 3 W ith your document ope n, click Fi l e → Pri n t . 4 Cus[...]
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Using Y our Printer 25 6 On the Pa p e r S e t u p tab, select the paper size and orientation. NOTE: Photo /glossy or co ated pap er is recomme nded for printing photos . 7 On the Pr i n t L a y o ut tab, selec t the photo lay out. 8 When finished customizing your photo, click OK . 9 Click OK or Pr i nt (d epen di ng on th e pro gra m or op era tin[...]
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26 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 7 Click OK or Pr i nt (depending on the progra m or operating system). Printing Other Projects The I W ant T o me nu provides wizards for cr eat ing projects. Y ou may want t o print a photo, print on an envelope , print a b anner , make a po ster , create a booklet , or print[...]
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Using Y our Printer 27 8 On the opera tor panel, press the Color Copy butto n to create a color cop y or press th e Black Copy button to create a blac k and white copy . Copying appea rs on the display . Copying Documents Using Y our Computer 1 T urn on your computer and printer , and mak e sur e they are connected. 2 Load the pape r . F or mor e i[...]
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28 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 5 Click Pr e v i e w N o w . 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 In the Copy sect ion, sele ct Photo . 8 Select a copy quantity and color . 9 T o customize your photo, click See More Copy Se ttings . 10 When you finish cus tomi[...]
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Using Y our Printer 29 5 T o make any chang es, click the following tabs. 6 When you finish cus tomizing your co py settings, click OK , and then click Copy Now . Click this tab: T o: P rint • Sele ct the paper size and type. • Selec t bord erless pr inting o ptio ns. • Se lect the pri nt quality . Scan • Select the color depth and scan r e[...]
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30 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Scanning 1 T urn on your computer and printer , and mak e sure they are connected. 2 Place the document face down on the scanner glass and make sure the upper left corner of the front of the document aligns with the arrow on t he printer . F or more information, see "Plac[...]
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Using Y our Printer 31 Scannin g Multiple Pages or Images 1 Place the first sheet on t he scanner glas s and make sure the upper left co rner of the front of th e sheet al igns wit h the arrow on the printer . F or more infor mation, see "Placing Y our Document on the Scanner Glass" on page 21. 2 Click Start → Pr o g ra m s or Al l P ro[...]
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32 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m The Dell All-In-One Cen ter appears . 5 In the Send sca nned images to: drop-down menu, select a word processing or text-editing progr am. 6 In the How w ill the scan be used? drop-down menu, select T o edit t ext (OCR and 300 DPI) . 7 Click Scan Now . The scanned text a ppear[...]
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Using Y our Printer 33 10 Open your e-mail prog ram, write a note to accompany th e attached photo, and then send it. NOTE: If yo u have questions about ho w to do this, c onsult the Help for your e -mail program. Enlarging or R educing Images or Documents If you ar e using your printer with a computer , you can enlar ge or reduce your document bet[...]
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34 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m F or W indows 2000, F a x Service Management is automatically installed. Sending a F ax Y ou can send single or multiple page fa xes. 1 T urn on your printer and computer , and mak e sur e they are connected. Mak e sure your computer modem is connected to an active analog phon[...]
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Using Y our Printer 35 Configuring Microsoft F ax T o configure for fax: 1 Click Start → Pr og r a m s or All Programs → A ccessories → Communicat ions → Fa x → Fa x C o n s o l e (W indow s XP) and Fax Service M anageme nt (W indows 20 00). 2 On the W e lco me to F ax C onf igur atio n screen, click Next . 3 On the Sender Information scr[...]
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36 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 16 Confirm the configuration settings in the Config uration Summary li st, and then click Fi n i s h . Y ou are now r e ady to send or receive fax es. Changing th e F ax Configuration 1 Click Start → Pr og r a m s or All P rogram s → Accessories → Communicatio ns → Fa [...]
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3 SECTION 3 Understanding the Software Using the Dell All-In -One Center Usin g Print Prope rties Usin g the Dell Printer Solu tion C ente r Using Dell Pic ture Studio v2.0[...]
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38 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer Software The printer softwar e includes: • Dell Pri nt er Solution Center — P rovides mainte nance and troubleshooting help, basic usage information, and how-to’s for cr eating p rojects. • Dell All-In-One Center — Allows you t o perfo[...]
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Understanding the Soft ware 39 Using the Dell All-In-One Center The Dell All-In-One Center allows you to : • Scan, copy , fax, and perform creat i ve tasks. • Select where you want to send the scanned image. • Select th e quantity and color of your copies. • Access troubleshooting and maintenance information. • P review images you want to[...]
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40 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m F or more informat ion on using the Dell A ll-In-One Center , see your User ’s Guide on the CD. F or more i nfo rmat io n abo ut t he Dell All-In-One Center , click Help in the Dell All-In-One Center . Using Print Properties Pr i n t Pr o p e r t i e s a llows you to ch[...]
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Understanding the Soft ware 41 Print Propertie s T abs Pr i n t Pr o p e r t i e s includes three main tabs . Using Dell Picture St udio v2.0 In Dell P ict ur e Studio v2.0, you can e xplore digital photography and learn how to or ganize, create, or print photos. Th er e are thre e compon ents to the Dell Picture Studio: • P aint Sh op Photo Albu[...]
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42 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m • Dell.Shutterfly .com - Online P rint Service Click Start → Pr o g ra m s → D ell P i cture Studio v2.0 → Dell. Shutterfly .com - O nline Pr i n t S e r v i c e[...]
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4 SECTION 4 Ink Cartridge Maintenance R eplacing I nk Cartri dges Aligning Ink Cartridges Cleaning the Ink Car tridge N ozzle s[...]
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44 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m R ep lacing Ink Cartr idges CAUTI ON: Befo re per forming any of the proce dure s listed in this secti on, read and foll o w th e "CAUTION: SAFETY INST RUCTIONS" on pag e 9. Dell ink cartridges ar e available only through Dell. Y ou can order mor e ink online at [...]
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Ink Cartridge Maintenance 45 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with your photo cartridge (sold separately), or dispose of them properly . photo or b lack cartridge[...]
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46 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m 6 If you ar e installing new ink cartridges, remove the sticker a nd t ranspar ent tape from the back and bottom of each ink cartridge. NOTE: Th e illustration below shows a black ca rtridge and a color ca rtridge (use for nor mal prin ting). For photo pri nting, use a pho[...]
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Ink Cartridge Maintenance 47 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner support up while lowering the printer unit unti l it is comp lete ly c losed . Aligni ng Ink Cart ridges Y our printer aut omatically ali g ns the i nk cartridges when t hey ar e installed or r eplaced. T o verify your ink cartridges are a l igned, yo[...]
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48 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m T o align the ink cartridges: 1 Load plain paper . F or more i n formation, see "Loading P aper" on page 18. 2 Click Start → Pr o g ra m s or Al l P rog rams → D ell P rint ers → Dell Photo A IO P rinter 922 → Dell P rinter Solution Cent e r . 3 Click the[...]
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Ink Cartridge Maintenance 49 T o clean the ink cartridge n ozzles: 1 Load the pape r . F or mor e information, see "L oading P aper" on page 1 8. 2 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 922 → Dell P rinter Solution Center . 3 Click the Maintena nce tab. 4 Click Clean to fix hori zon[...]
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50 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m[...]
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5 SECTION 5 T roublesho oting Setup P roblem s Genera l Pr oblems Error Messages and Light s Impr oving Print Qual ity[...]
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52 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m T roubleshooting F ollow these tips when y ou troubleshoot your printe r: • If the printer does not work, ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an error me ssage app ears on the operator panel di splay [...]
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T r ouble shooting 53 Removi ng and Reins tal ling Softw are If your printer does not function properly or communication error messages appear when using your printer , you can remove and r einstall the printer software. 1 Click Start → Pr o gr am s or All P rogr ams → Dell Pri nters → Dell Photo AIO P rinte r 922 → Uninsta ll Dell AIO P ri[...]
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54 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Printer Proble ms E NSURE THAT THE PRINTER POWER CABLE IS FIRM LY CON NECTE D TO THE PRINTER AND THE ELECTR ICAL OUTLET — DETER MINE IF THE PR INTER HAS BE EN HEL D OR P AUS ED — Win d o w s X P 1 Click Start → Set tings → Pr in te r s a n d Fax e s . 2 Double-click Dell Ph[...]
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T r ouble shooting 55 General Pr oblems Fa x P r o b l e m s Pa p er P r o b l e m s M AKE SU RE YOU TURNED ON BOTH YOU R PRIN T ER AND YOUR COMPUT ER AND THE USB CABLE IS PRO PERLY CONN EC TED E NSURE THE COMPUTER IS CONNECTE D TO AN ACTIVE ANALOG PHONE LINE — Usin g the fax func tion requires a phone connecti on to the fax/ modem in y our compu[...]
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56 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m C HECK FOR A PAPER JAM Using your printer and your comput er • F ol low the instruc tions on the screen for clearin g the paper jam. Using your printer only If the paper jam is located in the paper support: 1 T urn off your printer . 2 F irmly gras p the paper and gently pull it [...]
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T r ouble shooting 57 Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Blinki ng P ower button The pri nter has a paper jam or is out of paper . If the pri nter is out of paper , see "L oading P aper" on page 18. If a paper [...]
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58 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Improving Pr int Quality If you ar e not satisfied with the print quality of your documents, there ar e sev eral differ ent ways to improve the print q uality . • Use the appro p riat e paper . F or exa mple, us e Dell P remium Ph oto P aper if you ar e printing photos w ith a ph[...]
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T r ouble shooting 59 2 Click P references , Properties , or Options (depending on your program or operat ing sys tem). 3 On the Quality/Co pies tab, select Quality/Speed and select a higher quality setting. 4 P rint your document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. F or more information on a[...]
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60 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m[...]
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6 SECTION 6 Contacting Dell T echnical As sistance Auto mate d Orde r - Statu s Se r vic e Contact ing Dell[...]
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62 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m T echnical Assistance If you need help with a technical problem, Dell is ready to ass ist you. 1 Call technical s upport from a telephone near or at the pri nter so that technical support can assist you with any necessary procedur e s. When calling Dell, us e y our Express Servi ce [...]
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Contacting Dell 63 Contacting Dell T o contact D ell electronically , y ou can access the following websites: • www . dell.com • supp ort.d e ll .com (technical support) • premiersupport.dell.com (technica l support for educational, government, health car e, and medium/lar ge business customers, i n cluding P remier , Platinum, and Gold custo[...]
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64 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Country (City) International Access Code Country Code City Code Department Name or Service Are a, W ebsite and E-Mail A ddress Area Codes, Local Numbe rs, and T oll-F ree Numbe rs U.S.A. (Aus tin, T exas) Internat ional Acc ess Code : 011 Country Code: 1 Automated Order -Stat us Ser[...]
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Contacting Dell 65 Argentina (Bue nos Aires) Inte rnational Access C ode: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T ech Support an d Custome r Care toll-free : 0-800-4 44-0733 Sales 0- 810-444- 3355 T ech Support Fax 11 4515 713 9 Custo mer Ca re F a x 11 45 15 713 8 Aruba Gener al Suppor t toll-free : 800-157 8 Aust rali [...]
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66 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Belgium (Brusse ls) Internat ional Acc ess Code : 00 Country Code: 32 City Code: 2 We b s i t e : support .euro .dell.com E-mail: te ch_be@d ell.com E-mail for Fr enc h Speaking Cus tomers: support.euro.dell.com/be/fr/emailde ll/ T echnical Support 02 481 92 88 Customer Car e 02 481[...]
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Contacting Dell 67 Cayman Islands Gener al Support 1-80 0-805- 7541 Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Support, an d T ech nical Support toll-free: 1230-020-482 3 Chin a (Xiamen ) Country Code: 86 City Code: 592 T e ch Support website: support .ap.dell.com/china T e ch Support E-mail: cn_support@d ell.com T ech Support [...]
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68 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Czech Republ ic (P r ague) Internat ional Acc ess Code : 00 Country Code: 420 City Code: 2 We b s i t e : support .euro .dell.com E-mail: czech_ dell@ dell.co m T echnical Support 02 2186 27 27 Customer Car e 02 2186 27 11 F a x 0 2 2 1 8 62 71 4 T e c h F a x 0 2 2 1 8 62 72 8 S w [...]
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Contacting Dell 69 Fi n l a n d ( H e l s i n k i ) Inte rnational Access C ode: 990 Country Code: 358 City Code: 9 We b s i t e : su pport.euro.dell.com E-mail: fin_support@d ell.com E-mail Support ( servers): Nordic_support@dell.com T e c h n i c a l S u p p o r t 0 92 5 33 1 36 0 T e c h n i c a l S u p p o r t F a x 0 92 5 33 1 38 1 Relational [...]
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70 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m German y (Lan gen) Internat ional Acc ess Code : 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro .dell.com E-mail: tech_supp ort_c entral_eu rope@del l.com T ec hnica l S uppor t 06103 766-7 200 Home/Small Busine ss Customer Care 0180-5-22 4400 Global Segment Custom[...]
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Contacting Dell 71 Hong K ong Inte rnational Access C ode: 001 Country Code: 852 We b s i t e : su pport.ap.dell.com E-mail: ap_support@dell.com T echnic al Supp ort (Di mensio n™ and In spir on™) 2969 3189 T echnic al Suppo rt (OptiPl ex™, Latitu de™, and Dell Pr ec ision ™) 2969 3191 T echnic al Suppor t (P owerA pp™ and P ow erV ault[...]
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72 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Italy ( M ilan) Internat ional Acc ess Code : 00 Country Code: 39 City Code: 02 We b s i t e : support .euro .dell.com E-mail: suppor t.euro .d ell.com/it/it/ema ildell/ Home and Sm all Business T echnica l Support 02 577 82 6 90 Custom er Care 02 696 82 1 14 F ax 02 696 821 13 Swit[...]
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Contacting Dell 73 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T echnic al Suppo rt (serve rs) toll-free: 01 20-198 -498 T echnical Suppor t ou tsid e of Jap an (se rvers) 81-44 -556-41 62 T echnic al Supp ort (Dim ension™ and Ins piron™) toll- free: 0120- 198-226 T echni[...]
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74 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Latin Am erica Cust omer T echnical S upport ( Austi n, T exas , U.S.A. ) 512 728-409 3 Cust omer S ervice ( Austi n, T exas , U.S.A.) 512 72 8-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U .S.A.) 512 728- 3883 Sales (Austin, T exas, U.S. A.) 512 7 28-43 97 [...]
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Contacting Dell 75 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custome r T echni cal S upport 001- 877-384- 8979 or 001- 877-2 69-338 3 Sales 50- 81-880 0 or 01- 800-888- 3355 Custome r Serv ice 001- 877-384- 8979 or 001- 877-2 69-338 3 Main 50-81- 8800 or 01- 800-888- 3355 Mont serrat Gener al Supp ort toll-free : 1-866-278- 6822 Nethe[...]
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76 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m New Zealand Internat ional Acc ess Code : 00 Country Code: 64 E-mail (N ew Zealan d): nz_t ech_suppor t@dell .com E-mai l (Aus tralia): au_t ech_s upport@de ll.com Home and Small B usiness 0800 446 255 Gove rnment a nd Busi ness 08 00 444 6 17 Sales 0800 44 1 567 F ax 0800 44 1 566 [...]
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Contacting Dell 77 Po r t u g a l Inte rnational Access C ode: 00 Country Code: 351 We b s i t e : su pport.euro.dell.com E-mail: support.e uro.dell.com/pt/en/emaild ell/ T echnic al Suppo rt 707 200149 Customer Care 800 300 413 Sal es 800 30 0 410 or 800 30 0 411 or 800 300 41 2 or 21 422 07 10 F ax 21 424 0 1 12 Puerto Rico Gener al Support 1-80 [...]
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78 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Spain ( Madrid) Internat ional Acc ess Code : 00 Country Code: 34 City Code: 91 We b s i t e : support .euro .dell.com E-mail: s upport.euro.dell.com/es/es/ema ildell/ Home and Sm all Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 5 41 Switch board [...]
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Contacting Dell 79 Swit zer land (Geneva ) Inte rnational Access C ode: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wisst ech@dell .com E-mail for Fr e nch-speaking HSB and Corporate Customers: support.euro.dell.com/ch/ fr/emaildel l/ T echnic al Sup port (H ome and Smal l Bus iness) 0844 81 1 411 T e chnical S[...]
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80 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m U.K. (Bracknell) Internat ional Acc ess Code : 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro .dell.com Customer Car e website: support.euro .dell.com/ uk/en/ECa re/F o rm/Home.asp E-mail: dell_d ire ct_support@de ll.com T echnical Support ( Corporate/P referred Ac[...]
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7 SECTION 7 Appendix Limited W ar ranties and R etur n P olicy Dell In c. Ink and T oner Ca rtridges Limited Wa r ranties Dell Sof tware Lic ense Agreement R egulator y Notices[...]
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82 Appendix www .dell. com/supp lies | support.d e ll.c o m Limited W arr anties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-yea r , 2-ye ar , 3-ye ar , or 4-year limite d warranty . T o determine which warra nty came with your hardwar e product(s), see your packing slip or invoic[...]
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Appendix 83 THIS W ARR ANTY GIVES Y OU SPECIFIC L E GAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RI GHTS WHI CH V ARY FROM ST A TE T O ST A TE (OR JURISDICTION TO JURISD ICTION). DELL'S RESPONSI BILITY FOR MALFUNCTIONS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FORTH IN THIS W ARRANTY ST A TEMENT . ALL EXPRESS AND IMPL[...]
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84 Appendix www .dell. com/supp lies | support.d e ll.c o m • Other add-on hardwar e carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or , for both new and re conditioned parts, the re minder of the warranty for the Dell computer on which such parts ar e installe d. The lim[...]
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Appendix 85 When you contact us, we will issue a Return Material A uthorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packa ging , prepay ship ping c harges, and insure th e shi pmen t or ac cept the r isk if the product is lost or damaged in shipment. W e w ill r eturn the r[...]
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86 Appendix www .dell. com/supp lies | support.d e ll.c o m How will you fix my product? W e use new and r efurbished parts made by various manufacturers in performing warranty re pairs and in building r eplacement parts and systems. Refurbished parts and systems ar e parts or systems t hat have been retur n ed to Dell, some of which wer e ne ver u[...]
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Appendix 87 • New Hardware P roduct s and Accessor ies — Unless you have a separate agr eement with Dell, all har dware, accessories, peripheral s, parts, and unopened softwar e still in its sealed package, e xcluding the products listed below , may be returned within twenty-one (2 1) days from the date o n the pack ing slip o r invoice. Ne w P[...]
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88 Appendix www .dell. com/supp lies | support.d e ll.c o m Y ou must ship the produc ts to Dell wi thin five (5) days of the date that De ll issue s the Credit Return Authorization Number . Y ou must als o return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were[...]
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Appendix 89 THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM PRO VINCE TO PRO VINCE. DELL'S RESPONSIBIL ITY FOR MALFUNCTION S AND DEFECTS IN PRODUCT IS LIMITED TO REP AIR AND REPLA CEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEMENT , FOR THE TER M OF THE W ARRANTY PERIOD REFLECTED ON Y [...]
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90 Appendix www .dell. com/supp lies | support.d e ll.c o m What do I do if I nee d warranty service? Before the warranty exp ires, pl e ase call us a t the relev a nt number listed in the following table. Please also have y our Dell Service T ag or or der number available. What will Dell do? Durin g the 90 da ys of the 90-d ay limi ted warran ty a[...]
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Appendix 91 NOTE: Before you ship the pr oduct(s) to us, make sure to back up the data on the hard drive(s) and any other stora ge device(s) in the pr oduct(s). R emove any con fidential, proprietar y or per sonal infor mation, remova ble media, suc h as floppy d isks, CDs, or PC Cards . We are not respons ible for an y of your c onfidential, p rop[...]
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92 Appendix www .dell. com/supp lies | support.d e ll.c o m May I transf er the limited warranty? Limited wa rranties on sy stems may be transferr ed if the curr en t owner transfers o wnership of the system and recor ds the transfer with us. The limited warranty on Dell-branded memory may not be transferr ed. Y ou may recor d your transfer by goin[...]
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Appendix 93 The "T ot al Satisfaction" Return P o licy does not apply to Dell | EMC storage products. It also does not apply to products purchased throug h Dell's Software and P eripherals division. F or those products, please instead r efer to Dell's Software and P eripheral's then-current re turn policy (se e the follo wi[...]
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94 Appendix www .dell. com/supp lies | support.d e ll.c o m T o return pro ducts, you must call Dell Cust omer Service at 1-80 0-387-5759 to r eceive a Credit Return A uthorization Numb er . Y ou must ship the Dell Softwar e and P eripherals prod ucts back to Del l in their orig inal man ufact urer's pack agin g (w hich m ust be in as-ne w con[...]
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Appendix 95 Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must a lways supply proof of pu rchase, indicating name and address of the seller , date of purchase, model and serial number , name and addres s of the customer , and details of symptoms an[...]
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96 Appendix www .dell. com/supp lies | support.d e ll.c o m Dell Computer de Mexico SA de CV P aseo de la Re forma 2620 - 11° P iso Col. Lomas Altas 11950 Mé xico , D.F .[...]
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Appendix 97 Dell Inc. Ink and T oner Cartridges Limite d W arranties The fo llowin g sectio ns desc ribe th e limite d war ranty for ink an d toner cartridg es for th e U.S. , Canad a, and Latin America. Refer to the appr opriate limited warra nty accordingly . Ink and T oner Cartr idges Limited W arranty (U.S. and Canada Only) Dell Inc. warr ants [...]
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98 Appendix www .dell. com/supp lies | support.d e ll.c o m Ink and T oner Cartr idges Limited W arranty (L atin America Onl y) Dell I nc. warr ants to th e original purch aser of ge nuine D ell-bra nded to ner ca rtridge s that the cartri dges will be free from def ects res ulting from mat erial or manufact ur ing p r oces s for t he life of t he [...]
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Appendix 99 Dell Software License Agreement This is a legal agreement between you, the user , and Dell P roduct s, L.P ("Dell"). This agreement cover s all software that is dist ributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "[...]
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100 Appendix www .dell. com/supp lies | support.d e ll.c o m Limit ed Warra nty Dell warrants t hat the Softwar e disk s will be fr ee from defects in m aterials a nd workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to you and is not transferable. Any implied warranties are l imited to nine[...]
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Appendix 101 U.S. Government R estricted Righ ts The software and documentation ar e "commercial items" as that term is defined at 48 C.F . R. 2.101 , consisting of "commercial computer software" and " commercial computer softwar e documentation" as such t e rms ar e used in 48 C.F .R. 12.212. Consistent with 48 C.F .R[...]
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102 Appendix www .dell. com/supp lies | support.d e ll.c o m R egulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio nav igation or other safety service or seriously de grades, obstructs, or repeatedly interrupts a l[...]
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Appendix 103 Importer: Dell Computer de México , S.A. de C.V . P aseo de la Reforma 2620 - 11° P iso Col. Lo mas Al tas 11950 Méx ico, D.F . Ship to : De ll Co mputer de México , S.A. de C.V . al C uida do de K uehne & N agel de M éxic o S. de R.L. Av en id a So l e s N o. 55 Col. P eñon d e los Ba ños 15520 Méx ico, D.F . Model number:[...]
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104 Appendix www .dell. com/supp lies | support.d e ll.c o m[...]
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Index 105 Inde x A aligning ink cartridg es, 47 B Black Co py butt on, 16 bor d erless printi ng, 25 but ton s, op erator p anel Black Copy , 1 6 Cancel, 1 6 Color Copy , 1 5 down arrow , 1 6 Po w e r, 1 6 Scan, 1 5 up arrow , 1 6 C Cancel butt on, 16 cards loading, 2 0 cartridges, ink aligning, 4 7 rep l ac i n g , 4 4 cleaning ink cartridge nozzl[...]
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106 106 Index I index car ds loading, 2 0 ink cartridges aligning, 4 7 cleaning, 4 8 rep l ac i n g , 4 4 Ink Low message, 57 iron-on transfers loading, 2 0 L loading card s, 2 0 envelopes , 2 0 greeting cards, 2 0 inde x car ds, 2 0 iron-on trans fers, 2 0 photo ca rds, 2 0 phot o paper , 2 0 post cards , 2 0 transpar encies, 2 1 M messages, error[...]
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Index 107 W warranty , 82[...]
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108 108 Index[...]