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Dell 924 manual

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  • Page 1

    www .dell.com/supplies | support.dell.com Dell™ Phot o All-In-One Printer 9 24 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Using the P rinter • Unde rstanding th e Printer Sof tware • Mainten ance and T roublesh ooting[...]

  • Page 2

    Ordering Supplies Y our Dell Photo AIO P rinter 924 includes softwar e installed to detect the ink levels in the printer . During a print job, a scr e en appears on your computer to warn you of low ink levels. Y ou can order ink online at www .dell.c om/s upplie s or by phone. NOTE: If your coun tr y is not li sted, contact you r Dell distrib u tor[...]

  • Page 3

    Notes, Notices, and Cautions NOTE: A NOTE indica tes import ant information that helps y ou make bette r use of your printer . NOTICE: A NOTICE indicat es either potent ial dam age to h ardware or loss of data and tells you how to avoid t he probl em. CAUTION: A CAUT ION indicates a potential for property damage, personal injury , or death. _______[...]

  • Page 4

    www.dell.com | support .dell.com[...]

  • Page 5

    Conten ts 5 Contents 1 About Y our Printer Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 11 Setting Up Your Prin ter . . . . . . . . . . . . . . . . . . . . . . 13 Setting the Language on Y our Printer . . . . . . . . . . . . . . 13 R esetti ng the Lang uage on Y our Printer . . . . . . . . . . . . . 13 Using t he Op erator P[...]

  • Page 6

    6 Conte nts Changi ng Cop y Set tings . . . . . . . . . . . . . . . . . . . . 29 Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Ph otos . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Multi ple P ages or Image s . . . . . . . . . . . . . . 31 Scanni ng a Photo or Document A cross a Net work . . . . .[...]

  • Page 7

    Conten ts 7 4 Ink Cartridge Maintenance R eplacin g Ink Car tridges . . . . . . . . . . . . . . . . . . . . . . 49 Aligni ng Ink Ca rtridges . . . . . . . . . . . . . . . . . . . . . . . 53 Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 54 5 T roubleshooting Setup Prob lems . . . . . . . . . . . . . . . . . . . . . . . . . . . 5[...]

  • Page 8

    8 Conte nts Dell™ Software License Ag reement . . . . . . . . . . . . . . . . 89 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 90 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93[...]

  • Page 9

    CAUTION: S AFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use th e followin g safety g uideli nes to help ensur e your own persona l safe ty and to h elp protec t your prod uct and wo rking e nviro nmen t from pot ential da mage. • If your pro duct incl udes a modem, the cable use d with the mo dem shoul d be manufact ured with a minimum wire [...]

  • Page 10

    10 CAUTION: SAF ETY INSTRUCT IONS www.dell.com | support .dell.com[...]

  • Page 11

    About Y our P rint er 11 1 About Y our Printer Understanding th e Printer P arts 1 4 3 2 11 7 6 5 9 10 8 12[...]

  • Page 12

    12 About Y our Prin ter www.dell.com | support .dell.com Part: Description: 1 P aper support P art that supports loaded paper . 2 P aper guide Guide that helps the paper feed in to the printer properly . 3 T op cover T op of printer that holds you r document or photo flat whi l e you scan it. 4 P aper exit tray T ray that hol ds the pa per as it ex[...]

  • Page 13

    About Y our P rint er 13 Setting Up Y our Printer NOTE: The Dell AIO Printer 9 24 supports Mic rosoft® Windows® 20 00, Windows XP , an d Windows XP Professional x64 Edition. F ollow the instructions on your Set ting Up Y our P rinte r poster to install the har dware and software. If y ou encounter problems during setup, see "Set up P roblems[...]

  • Page 14

    14 About Y our Prin ter www.dell.com | support .dell.com Using the Operator P anel The operator panel buttons allow you to scan, copy , and customize documents. The printer is on when th e Po w e r button is illuminated. Use the T o 1 Display • View the number o f copies sel ected. • View set tings for Mode, Copy , Copies, Quality , Dark, Size,[...]

  • Page 15

    About Y our P rint er 15 Operator P anel Menus When you press the Menu button , the following menus appear . P ress the Arrow buttons to scroll through the options available in each menu. When the setting you want to use is displayed, pr ess the Menu button again to save the setting and move to the ne xt menu ava ilab le. 5 Error light Alert you to[...]

  • Page 16

    16 About Y our Prin ter www.dell.com | support .dell.com Copy Mode Menu: Submenu item : Settings: Copy Copy • Color* •B l a c k Copies (use arrow button s to specif y quantity ) Quality • Draft •N o r m a l * •P h o t o Dark (use arrow buttons to specify darknes s setting) Siz e • Lette r* •L e g a l •B 5 •A 4 •A 5 •3 x 6 •4[...]

  • Page 17

    About Y our P rint er 17 Scan Mode The Scan submenu is only availa ble if the printer is co nnected to a net w ork adapte r . I f you choose Scan as the mode, you are prompted to cho ose the destination computer for th e scanned document. Y ou can scroll through the available computers by press i ng the arrow buttons. P ressing the Men u button sel[...]

  • Page 18

    18 About Y our Prin ter www.dell.com | support .dell.com T o choose pape r size: 1 W ith your document ope n, click Fi l e → Pri n t . 2 In the Pr i n t di alog b ox , c li ck P referenc es or Pr o p e rt i e s (de pending on your program or ope rati ng syst em) . The Pr i n t i n g Pr e f e r e nc es dialog box opens. 3 On the Print Setup tab, s[...]

  • Page 19

    About Y our P rint er 19 L oad ing P aper 1 Fa n t h e p a p e r . 2 Center the paper on th e paper support. 3 Adjust the pap er guides so both are resting against the edges of the paper . NOTE: Do not pu ll on both paper guides simulta neously . When on e paper gu ide is move d , the o ther adjusts accord ingly . NOTE: Do not for ce paper into the[...]

  • Page 20

    20 About Y our Prin ter www.dell.com | support .dell.com Print Media Guidelines Load up to: Make su re: 100 she ets of pla in paper • The paper is centered between th e left and right pape r guides. NOTE: Loa d letterhead paper with the top of the letterhead entering the printer first an d facing up. •Y o u s e l e c t Draft , Nor mal , or Phot[...]

  • Page 21

    About Y our P rint er 21 Placing Y our Document on the Scanner Glass 1 Open the top cover . 25 greeting cards, index car ds, postcards, or photo cards • The p rint side of t he ca rd s faces up. • The cards are centered on the paper support, in between the l eft and right paper guides . • The pa per guide rests against t he left edg e of the [...]

  • Page 22

    22 About Y our Prin ter www.dell.com | support .dell.com 2 Place the do cument on the scanner glass. NOTE: Make sure the u p per left cor ner of the front of the item alig ns with the arrow on the printer . 3 Close the top cover .[...]

  • Page 23

    Usin g the Prin ter 23 2 Using the Printer Prin ting Printing a Document 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P aper" on page 19. 3 W ith your document ope n, click Fi l e → Pri n t . 4 T o custo mize your print settings[...]

  • Page 24

    24 Using th e Printer www.dell.com | support .dell.com Printing Photos 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or mor e information, see "P rint Media Guidelines" on page 20. 2 Mak e sure you have a color cartridge and a photo cartridge installed. F or more information, see "Replaci ng Ink Cartridges" [...]

  • Page 25

    Usin g the Prin ter 25 Print Borderless Photos 1 F or best r esults, load photo/glossy paper , and make s ure th e print side is facing up. F or more information, see "P rint Media Guidelines" on p age 20. 2 Mak e sure you have a color cartridge and a photo cartridge installed. F or more information, see "Replaci ng Ink Cartridges&qu[...]

  • Page 26

    26 Using th e Printer www.dell.com | support .dell.com Printing P hotos F rom a PictBridge-Compatible Ca m era Y our print er sup ports P ictBridge-co mpati ble cameras. 1 Insert one end of the USB cable into t he camera. 2 Insert the other end of the USB cable i nto the PictBridge port on the front of the printe r . NOTE: When your printer is not [...]

  • Page 27

    Usin g the Prin ter 27 4 Place the document you want to copy face down on the scanner glass and mak e sur e the upper left corner of the front of the document aligns wit h the arrow on the printer . F or more informati on, see "Placing Y our Document on the Scanner Glass" on page 21. 5 Close the top cover . 6 Access the menu to change cop[...]

  • Page 28

    28 Using th e Printer www.dell.com | support .dell.com Copying Photos Using Y our Computer 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Load photo paper with t he print side facing up. F or more information, see "P rint Media Guidelines" o n page 20. 3 Open the top cover . 4 Place the photo you want to copy[...]

  • Page 29

    Usin g the Prin ter 29 Changing Copy Settin gs 1 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 924 → Dell All-In-One Center . The Dell All-In-One Cen ter opens. 2 Select a copy quantity and color . 3 Click See More Copy Set tings to: – Choose a copy quality . – Select the bla nk paper size. – S[...]

  • Page 30

    30 Using th e Printer www.dell.com | support .dell.com Scanning Y ou can scan with your printer using the printer operator panel or your computer . 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Open the top cover . 3 Place the document you want to scan face down on the scanner glass, and mak e sure the upper left corn[...]

  • Page 31

    Usin g the Prin ter 31 5 Open the Dell All-In-One Center by clicking Start → Pr o gr a m s or All P rograms → Dell Pr i n t e r s → Dell P hot o AIO P rint er 924 → Dell All-In-One C enter . The Dell All-In-One Cen ter opens. NOTE: Y o u can also ope n the Dell All-In-One Center from th e operato r panel o n your prin ter . When your printe[...]

  • Page 32

    32 Using th e Printer www.dell.com | support .dell.com 7 In the Scan section, click See More Scan Settings . 8 Click the Adva nced button. 9 Click Display Advanced Scan Settings to chan ge adv anc ed op tions . 10 On the Scan tab, c lick the Scan multiple items bef ore output box. 11 Click OK . 12 When you finish cus tomizing your sett ings, click [...]

  • Page 33

    Usin g the Prin ter 33 Editing Scanned T ext Usin g Optical Character Recogni tion (OCR) Optical Character Recognition (OCR) software converts a scanned i mage into editable text within a word-processing program. NOTE: Japanese an d Chinese custome rs: Ensure y ou have O CR sof tw are insta lled o n your com puter . A copy of OCR so f tware was pro[...]

  • Page 34

    34 Using th e Printer www.dell.com | support .dell.com 6 In the How w ill the scan be used? drop-down menu, select T o edit t ext (OCR and 300 DPI) . 7 Click Scan Now . The scanned tex t appears. Saving an Image on Y our Computer 1 Click Start → Pr o g ra m s or Al l Pro gram s → Dell P rinter s → Dell P hoto AIO P ri nter 924 → Dell All-In[...]

  • Page 35

    Usin g the Prin ter 35 Enlarging or R educing Images or Documents If you ar e using your printer with a computer , you can enlar ge or re duce your document between 25–400 percent using the Del l All-In-O ne Center . If you ar e using your printer without a computer , you can enlarge or r educe your document by 25, 50, 100, 150, or 200 p ercent, [...]

  • Page 36

    36 Using th e Printer www.dell.com | support .dell.com Installi ng Microsoft F ax Console in Windows XP 1 Click Start → Settings → C ontrol P a nel . Under Pi c k a C at e g o r y , click Add or Remove Pr o g ra m s . The Add or Remove Programs dialog box op ens. 2 Click Add/R emov e W indows Compo nents . 3 In the Comp onen ts list, click to s[...]

  • Page 37

    Usin g the Prin ter 37 10 Click Next . NOTE: Steps 10 –13 only occur if you enabled your machine to receive faxes in step 6. 11 On the Called Subscriber Identification (CS ID) scr een, type the CSI D (appears to confirm that the fax is being se nt to the correct recipien t) that you want i n the CSID box. 12 Click Next . 13 On the Ro u t in g O p[...]

  • Page 38

    38 Using th e Printer www.dell.com | support .dell.com 4 In the Dell All-In-O ne Center you can either : •I n t h e Scan or Fa x section, send a single or multiple page fax. F irst, customize your fax job by ans w ering t he question s that ap pear on y our scr een. T o send a single-page fax, click Fa x N o w . T o send a multiple-page fax, clic[...]

  • Page 39

    Usin g the Prin ter 39 Viewing the Stat us of a F ax Using F ax Console or F ax Service Management 1 Click Start → Pr o g ra m s or Al l Pro gram s → Accessories → Communicatio ns → Fa x . 2 Click Fa x C o n s o l e or Fax Service M anageme nt . 3 The following folders appear : • Incomi ng — faxes currently being r eceived • Inbox —[...]

  • Page 40

    40 Using th e Printer www.dell.com | support .dell.com[...]

  • Page 41

    Underst anding the So ftware 41 3 Understanding the Software The printer softwar e includes: • Dell All-In-One Center — Allows you to perf orm various scan, copy , fax, and print operations with newly scanned and prev iously saved documents and images. • Pr i n t i n g Pr e f e r e n ce s — Al lows yo u to adju st pri nter sett ings. • De[...]

  • Page 42

    42 Understa nding the Software www.dell.com | support .dell.com • Select th e quantity and c olor of your copies. • Access troubleshooting and maintenance information. • P review images you want to p rint or copy . • Manage phot os (copy them to folders, pri nt them, perfo rm creative copying). T o access the Dell A ll-In-One Ce nter : Clic[...]

  • Page 43

    Underst anding the So ftware 43 Using Printing Preferences Pr i n t i n g Pr e f e r e n ce s allows you to change the various printer settings. Y ou can change your printer sett ings in Pri n ting Preferences depending on the type of project y ou want to create. T o access Printing P references : 1 W ith your document o pen, click Fi l e → Pri n[...]

  • Page 44

    44 Understa nding the Software www.dell.com | support .dell.com Printin g Pre ference s T abs Pr i n t i n g Pr e f e r e n ce s includes three main tabs. T ab Options P rint Set up Quali ty/Speed — Select Au t om a t ic , Draft , No r mal , or Photo depend ing on your de sired out put quality . Draft is th e fastes t option but sh ould not be se[...]

  • Page 45

    Underst anding the So ftware 45 Using Dell Picture Studio v2.0 In Dell P ictur e Studio v2.0, you can e xp lor e digital photography and learn how to organize, create, or print photos. Th er e are thr ee components to the Dell Picture Studio: • P aint Shop Photo Album Click Start → Pr o g ra m s or All P rograms → Dell P i cture Studio v2.0 ?[...]

  • Page 46

    46 Understa nding the Software www.dell.com | support .dell.com If your black ink c artridge is out of ink, you can choose to print black from t he color ink cartridge (P rocess Black) by selecting Complete -A -P rint before clicking the Conti nue Print ing button. If you se lect Complete- A-Print , and click Continue P rinting , P rocess Black is [...]

  • Page 47

    Underst anding the So ftware 47 R emoving and Reinstalling the Software If your printer does not function properly , or communication error messages appear when using your prin ter , you c an r emove and reinstall the printer s oftware. 1 Click Start → Pr o g ra m s or Al l P rogram s → Dell P rinters → D ell Phot o AIO Printer 924 → Uninst[...]

  • Page 48

    48 Understa nding the Software www.dell.com | support .dell.com[...]

  • Page 49

    Ink Cart ridge Mai ntena nce 49 4 Ink Cartridge Maintenance R eplacing Ink Cartr idges Before per forming any of th e procedures listed i n this s ection, rea d and follo w the "CAUTION: SAFETY INSTRUC TIONS" on pag e 9. Dell ink cartridges ar e only available through Dell. Y ou can order mor e ink online at www .dell.c om/s upplie s or b[...]

  • Page 50

    50 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with yo ur ph oto ca rtri dge, or dispos e of th em p roper ly . 6 If you ar e instal[...]

  • Page 51

    Ink Cart ridge Mai ntena nce 51 NOTE: The illustratio n below sh ows a black c artridge a nd a colo r cartridge (used fo r normal printing) . For photo printi ng, use a pho to cartridg e and a col or cartridge. 7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secur e i n the left ink cartridge carr ier , and the color [...]

  • Page 52

    52 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 8 Snap each lid cl osed. 9 Lift the printer unit, and hold the scanner supp ort up while lowering the printer unit until it is completely closed.[...]

  • Page 53

    Ink Cart ridge Mai ntena nce 53 Aligni ng Ink Cart ridges Y our prin ter automat ically prompts you to align the ink cartridges whe n they are installed or re placed. T o verify your ink cartridges a re aligned, you can print an alignment page. After you clos e the prin ter unit, p res s the Menu button . Th e alignment p age begins pr inting. Du r[...]

  • Page 54

    54 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com Cleaning the In k Cartridge Nozzles Y ou may need to clean the nozzles whe n: • White lines appear in gra phics or solid black ar eas. • P rint appears smudged or to o dark. • Colors fade, do not print, or do not print completely . • V ertical lines a p pear jagged, or edges a[...]

  • Page 55

    T roublesh ooti ng 55 5 T roubleshooting F ollow these tips when you troubleshoot your pr inter : • If the printer does not work , ensure that the printer is properly conne cted. • If an erro r message app ears on the operator panel di splay , write down the e xact message. Setup Problems Computer Problems V ERIFY THAT YOUR PRINTER IS COMPATIBL[...]

  • Page 56

    56 T roubl eshoo ting www.dell.com | support .dell.com Printe r Problems S ET YOUR PRINTER AS THE DEFAULT PR INTER . 1 In Wi n do ws X P , click St art → Co ntro l P anel → Printers and Ot her Hardw are → Pr i n te r s a n d Fa x e s . In W i ndows 2000 , click Sta rt → Setting s → Pr i n t e r s . 2 Right-c lick Dell P hoto AIO Printer 9[...]

  • Page 57

    T roublesh ooti ng 57 General Problems F axing Problems Pa p e r P r o b l e m s E NSURE A P IC T B RIDGE - ENAB LED CA MERA IS NOT CONNE CTED TO THE PRINTER . F or more information, see "Printing Photos F rom a PictBridge-Compatible Camera" on page 26. E NSURE THE PRINTE R DISPLAYS THE CO RRECT LANGUAGE . F or more informa tion, se e &qu[...]

  • Page 58

    58 T roubl eshoo ting www.dell.com | support .dell.com Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . M AKE SU RE THE PAPER IS NOT WRINKL ED , TORN , OR DAMAGE D . M AKE SU RE THE PAPER IS CENT ERED IN THE PAPER SUPPORT , AN D THE PAP ER GUIDE S REST AGA INST THE LEFT AND RIG[...]

  • Page 59

    T roublesh ooti ng 59 1100 Paper jam A paper ja m exists in the print er . Clear the paper jam. F or more information, see "P aper Proble ms" on page 57. 1101 Paper out The printer is out of paper . Load more paper i nto the printer . F or mor e infor mation, see "Loading P aper " on page 19. 1102 Incorrect print head The in k c[...]

  • Page 60

    60 T roubl eshoo ting www.dell.com | support .dell.com Improving Pr int Qual ity If you ar e not satisfied with the print quality of your documents, there are several differ ent ways to improv e the pr int qualit y . • Use the ap propriat e paper . F or exam ple, us e Dell P re mium Photo P aper if y ou are printing photos with a pho to ink cartr[...]

  • Page 61

    Contac ting Dell 61 6 Contacting Dell T echnical Assi stance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a tel ephone near or at the printe r so that tec hnical suppo rt can assist you with any necessary procedures. When calling Dell, use your Expr ess Service Code to help expedite the ro[...]

  • Page 62

    62 Contac ting Dell www.dell.com | support .dell.com Contacting Dell T o co ntact Dell electronically , you can access the following websites: • www . dell.com • supp ort.d ell. com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/large business custo mers, including P remie[...]

  • Page 63

    Contac ting Dell 63 Coun try ( City) International Acce ss Code Country Code City Code Department Name or Se rvice Area, W ebsite and E-Mail Address Area Codes, Local Numbe rs, and T oll-F ree Num bers Anguilla G eneral Support toll-free: 80 0-335-00 31 Ant igua and Barbu da General Support 1-800-8 05-5924 Argentina (Bue nos Aires) Inte rnational A[...]

  • Page 64

    64 Contac ting Dell www.dell.com | support .dell.com Aust ria ( V ie nna) Inte rnational Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.e uro . dell.com E-mai l: tech_ support_ce ntral_ europe@de ll.co m Home/Sma ll Busine ss Sales 0820 240 530 00 Home/Smal l Busin ess F ax 0820 240 530 49 Home/Sma ll Busines s Custome r Care[...]

  • Page 65

    Contac ting Dell 65 Canada (North Y ork, Ontari o) Inte rnational Access C ode: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated techni cal support) toll-free: 1-800-2 47-9362 Customer Care (Home Sales/ Small Business) toll-fr ee: 1-800-847-4 096 Customer Care (m ed./large bu siness, government) toll-free: 1-800-326-9463 T echni c[...]

  • Page 66

    66 Contac ting Dell www.dell.com | support .dell.com Chin a (Xiamen ) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@de ll.com Customer Care E-mai l: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron™) toll-free: 80[...]

  • Page 67

    Contac ting Dell 67 Czech Republic ( P ragu e) Inte rnational Access C ode: 00 Country Code: 420 We b s i t e : support.e uro . dell.com E-ma il: czech_ dell@dell .com T echnical Support 22537 2727 Customer Care 22537 2707 F ax 22537 2 714 T ech F ax 22537 272 8 Swit chboar d 225 37 271 1 Denmar k (Cope nhagen) Inte rnational Access C ode: 00 Count[...]

  • Page 68

    68 Contac ting Dell www.dell.com | support .dell.com F ra nce (P aris) (Montpell ier) Inte rnational Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.e uro . dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Sma l l Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switc hboard 0825 004 7[...]

  • Page 69

    Contac ting Dell 69 Gree ce Inte rnational Access C ode: 00 Country Code: 30 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/gr/en/emaild ell/ T ech nica l Support 00800- 44 14 95 1 8 Gold S erv ice T echnic al Suppor t 00800- 44 14 00 8 3 Switc hboard 2108 129810 Gold Ser vice Swi tchboard 210812 9811 Sale s 2108 129800 F ax [...]

  • Page 70

    70 Contac ting Dell www.dell.com | support .dell.com Ireland (Cherrywood) Inte rnational Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.e uro . dell.com E-mail: dell_ dir ect_support@d ell.com T echnical Support 1850 543 543 U.K. T ech nical Su pport (dial w ithin U.K. only) 0870 90 8 0800 Home User Customer Car e 01 204 4014[...]

  • Page 71

    Contac ting Dell 71 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.d ell.com T echnical Support (servers) toll-free: 0120 -198-498 T echnical Support outside of Japan (servers ) 81-44-556 -4162 T ech nica l Sup port ( Dimension and Inspir on) toll-f re e: 0 120-1 98-22 6 T echnical S uppo[...]

  • Page 72

    72 Contac ting Dell www.dell.com | support .dell.com Latin Amer ica Custom er T echnical Su pport (Austin, T e xas, U.S.A.) 51 2 728-4 093 Cust omer Service (Austin, T exas, U.S. A.) 512 728 -3619 F ax (T echnical Support and Customer Service) (Austin, T e xas, U.S.A.) 512 728- 3883 Sales (Aus tin, T e xas, U .S.A .) 512 72 8-4397 Sale sF a x (Aust[...]

  • Page 73

    Contac ting Dell 73 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custom er T echn ical Supp ort 00 1-877-38 4-897 9 or 001- 877- 269-3383 Sales 5 0-81-880 0 or 01-800-8 88-3355 Customer Service 001-87 7-384-8979 or 001- 877- 269-3383 Main 50 -81-88 00 or 01-800-8 88-3355 Mont serrat Gen eral Support t oll-free: 1-866-2 78-6822 Netherla n[...]

  • Page 74

    74 Contac ting Dell www.dell.com | support .dell.com Norway (L ysaker) Inte rnational Access Code: 00 Country Code: 47 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/no/no/emaildel l/ T echnical Support 671 16882 Relational Customer Car e 671 17575 Home/Sm all Business Customer Ca r e 231 62 298 Swit chboar d 671 16 800 F ax [...]

  • Page 75

    Contac ting Dell 75 Singap ore (Singapore ) Inte rnational Access C ode: 005 Country Code: 65 We b s i t e : support.ap.dell. com T echni cal Suppo rt (D imens ion, Inspir on, an d Elec tronics an d Accessor ies) toll- free: 18 00 394 7430 T echnical Support (OptiPlex, Latitude, and Dell P r ecision) to ll- fr ee: 1800 394 7 488 T echnical Support [...]

  • Page 76

    76 Contac ting Dell www.dell.com | support .dell.com Spain (Madr id) Inte rnational Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.e uro . dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Sma l l Business T echnical Support 902 100 130 Customer Care 902 118 540 Sale s 902 1 18 541 Switc hboard 902 118 5 41 F a[...]

  • Page 77

    Contac ting Dell 77 Ta i w a n Inte rnational Access C ode: 002 Country Code: 886 We b s i t e : support.ap.dell. com E-mail: ap_support@dell.com T echnica l Support (O ptiPlex, Lati tude, I nspiro n, Dimens ion, and Elec tronics and Access orie s) toll- fr ee: 00801 86 1 011 T echnical Support (P owerApp, P owe rEdge, Po w er C o n n e c t, a n d [...]

  • Page 78

    78 Contac ting Dell www.dell.com | support .dell.com U.K. (Bracknell) Inte rnational Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.e uro . dell.com Customer Care we bs ite: su pport.euro.dell.com/uk/en/ECare/F or m/Home.asp E-mail: dell_ dir ect_support@d ell.com T echnical Support (Corporate/Pr eferred Acco unts /P AD [1 [...]

  • Page 79

    Contac ting Dell 79 U.S.A. (Austin, T exas) Inte rnational Access C ode: 011 Country Code: 1 Automated Order -St atus Se rvice toll-free: 1-80 0-433-9014 AutoT ech (port able and desktop comput ers) toll-free: 1-800-2 47-9362 Cons umer ( H ome and Home Office) T echnica l Support toll -free: 1-800-6 24-9896 Cust omer Service toll-free : 1-800-6 24-[...]

  • Page 80

    80 Contac ting Dell www.dell.com | support .dell.com[...]

  • Page 81

    Append ix 81 7 Appendix U.S. T erms and Cond ition s of Sale These ter ms and condit ions ("Agr eement") apply to y our purchase of comp uter systems and/or r e late d products and/or servi ces and support sold in the United State s ("P roduct") by the Dell ent ity named on th e invoice or a cknowl edgement ("Dell ") p[...]

  • Page 82

    82 Append ix www.dell.com | support .dell.com BRANDE D PR ODUC T , IF ANY , IS PROVIDE D BY THE ORIGI NAL MAN UF ACTU RER, NO T BY DEL L. D ELL MAKES N O EXPRESS W ARRANTIES EXCEPT THOSE S T AT ED IN DELL'S APPLICABLE W ARRANTY ST A TEMENT IN EFFE CT ON THE DA TE OF THE INV OICE, P ACKING SLIP OR ACKNOW LEDGEMENT . W A RRANTIES AND SERVICE WIL[...]

  • Page 83

    Append ix 83 POSSIB ILITY OF SUCH D AMAGES, OR FOR ANY CLAI M B Y ANY THIRD P AR TY . Y OU AGREE THA T FOR ANY LIABILITY RELATED TO THE PURCHASE OF PROD UCT , DELL IS NO T LIABLE OR RES PONSIBLE FOR ANY AMOUNT OF DAM AGES ABO VE THE AMOUNT INVO ICED FOR THE APPLIC ABLE PRODUCT . NOTW ITHST AND ING AN YTHING IN TH IS AGRE EMENT T O THE C ONTRARY , T[...]

  • Page 84

    84 Append ix www.dell.com | support .dell.com Limited W arr anties and R etu rn P o licy Limit ed Warran ty for Dell- Bran ded H ardwa re Produ cts (U. S. On ly) Dell-br anded har d war e products purchase d in the U.S. come with either a 90- day , 1-y ear , 2-year , 3-year , or 4-ye a r limite d warrant y depending on the product purchas ed. T o d[...]

  • Page 85

    Append ix 85 How long does this limited wa rranty last? This l imited war r anty lasts for the time pe riod i ndicate d on your packing slip or invoi ce, e xcept for the fol lowing De ll -b ra nd ed ha rd ware : • P ortab le computer ba tteri es car ry a 1-year limit e d war r ant y . • Projector lamps carry a 90 -day limited warranty . • Mem[...]

  • Page 86

    86 Append ix www.dell.com | support .dell.com What will Dell do? During the 90 days of the 90-day limi ted warranty and the fir st year of all othe r limit ed warrantie s: During th e 90 days of the 90-d ay limited warran ty and the first ye ar of all oth er limited warrant ies, we will re pair any D ell-branded hardware products retu rned to us th[...]

  • Page 87

    Append ix 87 • If y ou ar e a Home O ffice , Small, Medium, Larg e, or Gl obal Commercial Cus tomer , go to www .dell.com /us/en/biz/top ics/sbtopic_cca re_nav_015_ccare.htm • If y ou are a Government, Educati on, or H ealthca re C ustomer , or an Individual H ome Consume r who pu rchased throug h an Empl oyee Purc hase P rogram, go to www .del[...]

  • Page 88

    88 Append ix www.dell.com | support .dell.com Y ou must shi p the products to Dell within five (5) days of the da te that Dell issues the Credi t Retu r n A uthorization Number . Y ou must also return the pro ducts to Dell in their origin al packaging, in as-ne w condition along with any media, documentat ion, an d all ot her it ems that were incl [...]

  • Page 89

    Append ix 89 Export Regulations Customer acknowledges that th ese Produc ts, which may include technology and s oftware, ar e subjec t to the custo m s and exp ort con trol la ws and regulati ons of the Unite d Stat es (“U. S.”) a nd m ay also be su bject t o the c usto ms and ex port laws a nd re g ulati ons o f the country in which the Pr odu[...]

  • Page 90

    90 Append ix www.dell.com | support .dell.com supp liers, and your e xclusiv e re medy , shall b e (a) re turn o f the p rice p a id f or th e Soft ware or (b) re placement of a ny disk not meet i ng thi s warr a nty t hat is s ent with a r eturn authorizat i on nu mber to D ell, at y our cos t and risk. This limited warrant y is void i f any di sk[...]

  • Page 91

    Append ix 91 Electr omagne tic Comp atibilit y is the abilit y of items of electro nic equip ment to functio n proper ly toget her in the elect roni c enviro nmen t. While this pro duc t has bee n des igned and dete rmine d to be co mplia nt with regulat ory age ncy limit s for E MI, ther e is no g uarantee that i nterfe rence will not o ccur in a [...]

  • Page 92

    92 Append ix www.dell.com | support .dell.com[...]

  • Page 93

    Index 93 Inde x A Advanced tab, 44 aligning ink cartridg es, 53 B bor d erless printi ng, 25 but ton s, operat or pane l Cancel, 1 5 down arrow , 1 4 Po w e r, 1 4 C Cancel butt on, 15 cards loading, 2 1 cartridges, ink aligning, 5 3 rep l ac i n g , 4 9 cleaning ink cartridge nozzles, 5 4 copies, 26 copying operator panel, 2 6 softwa re, 2 7 D Del[...]

  • Page 94

    94 94 Index L loading card s, 2 1 envelopes , 2 0 greeting cards, 2 1 inde x car ds, 2 1 iron-on trans fe rs, 2 1 photo ca rds, 2 1 phot o paper , 2 1 post cards , 2 1 transpar encies, 2 1 M Maintenance tab, 44 messages, error Color TSR error , 5 9 Incorr ect home position, 5 9 Incorr ect print head, 5 9 Ink Low , 5 8 Missing print head, 5 9 Mono T[...]