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Dell A03 manual

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  • Page 1

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Dell Business Client Re - Image “How - To” Guide Latitude E-Family & Mobile Precision Revision 3.0 A 03 May 5 th , 2011[...]

  • Page 2

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Contents 1 Overview ................................................................................................................................................................................ 3 2 “How - To” .........................................................[...]

  • Page 3

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 1 Overvie w The purpose of this docum ent is to detail the requ ired steps for reimag ing Dell Latitude E- Family & Mobile Precision notebooks with Mi crosoft O perating System s. Dell Latitude E- Family & Mobile Prec ision notebook s systems ship with MS Windows X[...]

  • Page 4

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2 “How - T o” 2.1 Supported Operating Systems The following Microsoft opera ting system s have been v alidated for use on D ell Latitude E-Fam ily & Mobile Precision notebook com puters:  Microsoft W indows XP 32 & 64-Bit  Vista 32 & 64- Bit  Windo[...]

  • Page 5

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E- Family & Mobile Precision sys tems feature new hardw are technolog ies which require a n ew software stack , drivers, and / or app lications. These pr oducts are no t compatib[...]

  • Page 6

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recomm ends always obta ining the latest and m ost updated BI O S, drivers, firmware, and applicat ions. Dell validated and tes ted drivers and app lications a re loca ted on Dell’s suppor t web site http://suppo rt.de[...]

  • Page 7

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.4 Installation Sequence The list below is a g eneral ov erview of drivers and ap plicatio ns that must be installed on De ll Latitude E- Family & Mobile Precis ion systems in a pr escribed order to ensure opt imal perform ance. Actual system config urations may vary [...]

  • Page 8

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - BIOS - Intel Chipset - Helps Window s control system board com ponents and contro llers. - Dell Desktop Sy stem Softw are - A com pilation of critical Mi crosoft QFEs update s - M[...]

  • Page 9

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide - USB 3.0 - Touch Screen D igitizer - Webcam driver – XP (32 & 64- Bit) only - Control Vault F irmware Up date 2.4.2.2 Applications: - Dell Control Po int – DCP, 1 st & 2 nd generation s Latitude E-Family & Mobile Precision 1. Control Point Syst em Mana ger[...]

  • Page 10

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.5 BIOS Dell recomm ends flashing the la test BI OS available to the system . T his is posted on D ell’s driver & d ownload s support web site ( support.dell.com ) under the “ BI OS ” section. Some of the BI OS settings are cri tical to Oper ating System perf or[...]

  • Page 11

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide TPM Security: These options enab le and configure the Truste d Platform Module (TPM). If TPM is to be depl oyed, TPM must be enabled in the BIOS Setup prog ram 1. Security  TPM Secu rity  TPM Security:  Disabled (Defau lt) : The BIOS w ill not turn on the TPM duri[...]

  • Page 12

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, De ll recomm ends installing drivers / applications in th e following orde r: 2.6.1 Intel Mobile Chipset - Microsoft Oper ating Sy stems might not include the updated I ntel Chipse t Mobile driv er[...]

  • Page 13

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide - Follow these step s to install the I MSM / IRST driver: 1. For Microso ft XP 32 & 64-Bit Operating Syste ms:  Installing the Inte l IMSM driver us ing the Floppy Drive  Boot to the Del l Recovery DVD (RDVD) and se lect the Crea te RAI D driver from the list o f[...]

  • Page 14

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.5 Graphics: - Under XP 32- Bit only with serv ice packs earlie r than Service pack- 3 and for Latitu de E-Fam ily & Mobile Precision 1 st generation only, the Audi o driver m ust be installed prior to in stalling the grap hics driver. This app lies to I ntel graphi[...]

  • Page 15

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.6 Audio: - Microsoft Operat ing System s do not include the Audi o driver recom mended by Dell. The I DT 92HDxxx HD Audio driv er is availabl e on Dell’s driver & dow nloads s upport web site ( support.dell.c om ) under the “Audio” se ction Note : Under XP 3 [...]

  • Page 16

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.9 Dell Control Point – DCP , (applies to 1 st & 2 nd gene rations Latitude E-Family & Mobile Precision only) 2.6.9.1 Control Point Security Device Driver Note: for 2 nd generation Latitude E- Family & Mobile Precision, the Con trol Point Security Device d[...]

  • Page 17

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide - Refer to Table B1 und er Appendi x-B for DCP S ystem Manager fea tures - For Extended Batte ry Life featu re (EBL), insta ll the Dell Contro l Point com ponents offered by Dell in addition to the Syst em Manag er Module( versi on 1.2 & 1.3) o Control Point System Sec[...]

  • Page 18

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide o Ability to create, export, and import user defi ned usage profiles o System custom configuratio n o Execute comprehensive d iagnostics and troubleshootin g o Provides the cap ability to enable or d isable any of the radios o n the notebook such as Wi -Fi, Bluetooth GPS, [...]

  • Page 19

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide  Prerequisites I nstaller - This instal ler contains Wi ndows I nstaller 4.5 and Micros oft .NET F ramew ork 3.5 SP1 - Both of these are required i n order for D ell Data Protection | Access t o work on Wi ndows X P and Vista  Drivers Installe r Note: The Dell Da ta [...]

  • Page 20

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64- B it , and Win7 32 & 64-Bit Operating Systems do no t support the Bluetooth con trollers featured on Lat itude E- Family & Mobile Precision syste ms. To ob[...]

  • Page 21

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.15 Touchpad - Microsoft XP 32 & 64-Bit, Vista 32 & 64- B it , and Win7 32 & 64- Bit Operating Systems do no t include the Dell Touchp ad drivers - The Microsoft n ative OS m ouse driver only provides basic point and c lick functio nality. No adv anced featu[...]

  • Page 22

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.16 Free Fall Sensor - Microsoft XP 32 & 64-Bit, Vista 32 & 64- B it , and Win7 32 & 64-Bit Operating Systems do no t include the Free Fall Sen sor driver. Install the fol lowing driver provided by Del l: 1. Free Fall Sensor d river found under th e “Appli[...]

  • Page 23

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.19 USB 3.0 - Microsoft XP 32 & 64-Bit, Vista 32 & 64- B it , and Win7 32 & 64-Bit Operating Systems do no t include the USB 3.0 driver . Install the NE C USB 3.0 driv er available on De ll’s driver & do wnloads suppor t web site ( support.dell.com ) u[...]

  • Page 24

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.22 Control Vault Firmware - Dell recomm ends updating the Con trol Vault F irmware available on Dell’s driver & downloads supp ort web site ( suppor t.dell.com ) under the “Control Point ” section 2.6.23 Windows Update - Dell recomm ends perform ing Microsoft[...]

  • Page 25

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 2.6.24 Latitude ON / Precision ON - Microsoft XP 32 & 64-Bit, Vista 32 & 64- B it , and Win7 32 & 64-Bit Operating Systems do no t include the Latitude ON / Precision ON driver and applica tion - The following table lists which p roducts suppor ts the Latitud e[...]

  • Page 26

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix[...]

  • Page 27

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix A .NET Fram ework Requir em ents What is .NET Fr amework? The .NET Fram ework is a softwa re framework from Microsoft, which is bundled w ith Windows operating systems. The .NET Fram ework is intended to be used by most application s created for the Microsoft Wind[...]

  • Page 28

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix B 512e / 4KBe HDD Re-image Guide lines 1 What is Advanced Format HDD ? HDD industry is moving towards supporting higher driv es capacity, to add ress the current lim itations with the 512 - byte sector HDDs, the industry is mov ing towards the Adv anced Format wit[...]

  • Page 29

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 3 Re -imaging Requir e ments when usin g Advanced F orm at HDDs The following are the re-imag ing guidelines needed to support Adv anced Form at HDD s. These requirem ents are dependent on whi ch Operating System will be installed and whi ch m ethod of deploym ent will be [...]

  • Page 30

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 3.2 Image Installation Guidelines 3.2.1 Clean I mage Installation on an Advanced Format HDD Microsoft® OS I nstallation Method Windows 7 SP1 Windows 7 Windows Vista SP1 Windows Vista Windows XP Using Dell Operati ng System Media 1. Install/Upgrade Intel RST Storage driver[...]

  • Page 31

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 3.3 Other Partition Alignment Requirem ents Environment Action IRRT / RAID 0,1 & 5 Configuration Use Alignment T ools (1) to ensure Advanced For mat drive partitions are pro perly aligned Data Protectio n / Encryption Use Alignment T ools (1 ) to ensure Advanced Format[...]

  • Page 32

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix C General Re-Im aging F AQs 1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and y ou have this PCI yellow bang in device manag er, you need to insta ll the following drivers found in the Chip set folder: b. For E-Fam ily 1 st generation y ou[...]

  • Page 33

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide 7. What is the Client System Update applicat ion? a. Located under Sy stem Manag ement > Client System Update, this is p rimarily targ eted at Custom ers who want to m anage systems on their own. The tool is desig ned to allow users to specify their upd ate preferences [...]

  • Page 34

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix D T ables - Contr ol Point Syste m Manager Fe atur es - T able B1 Catego ry Featu re DCP S M Release Version Av ailablit y of Fe atu re when DCP In stalled? Av ailablit y of Fe atu re when Dell p ro vid es dr ivers/mid dleware, bu t N o DCP Ap p? Av ailabilt y of [...]

  • Page 35

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide - Contr ol Point Secur ity Man ager Featur es – T able B2 - Dell Data Pr o tection | Access, DD P A – T able B3 Catego ry Featur e Release Vers ion Av ailablit y o f Featu re when DCP Installed ? Av ailablit y o f Featu re when Dell p rov ides dr ivers/midd leware, b u[...]

  • Page 36

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide - Contr ol Point C onnection Man ager Featur es – T able B4 Catego ry Featu re Release Version Av ailablit y of Feat ure when DCP Inst alled? Av ailablit y of Feat ure when Dell p ro vid es dr ivers/midd leware, but N o DC P Ap p? Av ailabilt y of Feat ure when on ly Win[...]

  • Page 37

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide Appendix E E-Dock s - Dell E-Docks (E-Family Docking Stations) - Dell E-Fam ily docking stations are architect ed differen tly than previous g enerations of De ll docking stations. - To enhance P lug And Play perform ance E-Fam ily products no long er require a doc king pr[...]

  • Page 38

    Dell Latitude E-Fa mily & Mobile Precision Reimage “Ho w - To” Guide[...]