Dell A2420 manual

SETUP GUIDE XP S One ™[...]

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SETUP GUIDE Model MTG24 XPS One ™[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death . ________________[...]

3 Setting Up Y our XPS One ™ Computer . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Set Up the Wireless Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 8 Connect the Power Cable . . . . . . . . . . . . . . . . 9 Press the Computer Power Button. . . . . [...]

4 Contents System Recovery Options . . . . . . . . . . . . . . 4 3 System Restore . . . . . . . . . . . . . . . . . . . . . . . 4 3 Dell Factory Image Restore . . . . . . . . . . . . . 4 4 Operating System Reinstallation . . . . . . . . . 4 6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . 48 T echnical Support and Customer Service .[...]

5 X P S One This section provides information about setting up your XPS One A2420 and connecting peripherals. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your XPS One may cause it t[...]

6 Setting Up Y our XPS One™ Computer Set Up the Wireless Keyboard and Mouse Y our XPS One computer supports a special wireless (non-Bluetooth ® ) keyboard and mouse which are optimized for use with your computer . NOTE: The wireless keyboard and mouse have special features which may not be available on other devices that could be used with your [...]

7 Setting Up Y our XPS One™ Computer T urn on the wireless keyboard and mouse. 2. NOTE: The wireless keyboard and mouse are synced and ready to use. If you have a problem setting up your wireless keyboard and mouse, see “Wireless Keyboard or Mouse Problems” on page 31.[...]

8 Setting Up Y our XPS One™ Computer Connect the Network Cable (Optional) A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now . Use only an Ethernet cable (RJ45 connector).[...]

9 Setting Up Y our XPS One™ Computer Connect the Power Cable[...]

10 Setting Up Y our XPS One™ Computer Press the Computer Power Button NOTE: If the computer appears to be on, but the display is off, touch the display power button on the bottom right corner of the front of the computer .[...]

11 Setting Up Y our XPS One™ Computer Windows Vista ® Setup Y our Dell computer is preconfigured with Windows Vista. T o set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take up to 15 minutes to complete. The screens will take you through several procedures including accepting lice[...]

12 Setting Up Y our XPS One™ Computer Set Up Media Center (For Use With Optional TV T uner) If you do not have a set-top box, connect the 1. TV Cable or Digital Antenna Cable.[...]

13 Setting Up Y our XPS One™ Computer NOTE: In some regions, you must connect the TV cable or digital antenna cable to the isolator before connecting to the TV IN connector .[...]

14 Setting Up Y our XPS One™ Computer If you have a set-top box: 2. Connect the TV Input Device a. Attach the IR T ransmitter to the Set-T op b. Box[...]

15 Setting Up Y our XPS One™ Computer Connect the IR T ransmitter to the TV Input c. Device Connect the Set-T op Box to the TV Input d. Device (Cables Not Included) NOTE: Connect only one video cable.[...]

16 Setting Up Y our XPS One™ Computer Install the batteries (included) 3. Press the button to launch the media center 4.[...]

17 Setting Up Y our XPS One™ Computer[...]

18 X P S One Using Y our XPS One Y our XPS One A2420 has indicators, buttons, and features that provide information at-a-glance and time-saving shortcuts for common tasks. Front View Features 1 Speakers (2) 2 Air vents — Internal fans create airflow through the vents to prevent the computer from overheating. The fans are turned on automatically w[...]

19 Using Y our XPS One 3 2.0 mega pixel camera/microphone — Built-in camera and microphone array for video capture, conferencing, and chat. When the camera/microphone array is in use, the blue back-light lights up. NOTE: Y our computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learnin[...]

20 Using Y our XPS One Left Side Features 1 Media card reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards: Secure digital ( • SD) memory card • Secure Digital High Capacity (SDHC) card Multi • Media Card (MMC) Memory • Stick Me[...]

21 Using Y our XPS One 4 Headphone or line-out connector — Connects to headphones. NOTE: T o connect to a powered speaker or sound system, use the audio out or S/PDIF connector on the back of your computer 5 Microphone or line-in connector — Connects to a microphone for voice or to an audio cable for audio. 6 Hard drive activity light — T urn[...]

22 Using Y our XPS One Back Panel Connectors 1 2 3 4 5 6 7 8 9[...]

23 Using Y our XPS One 1 IEEE 1394a connector — Connects to high-speed serial multimedia devices, such as digital video cameras. 2 USB 2.0 connectors (4) — Connect USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 3 TV input-device connector — Connects your computer to the TV input-device. 4 Network connector a[...]

24 Using Y our XPS One Wireless Keyboard Y our XPS One supports a special wireless (non- Bluetooth) keyboard which is optimized for use with your computer . touch pad 1. touch-pad buttons 2. alternate left touch-pad button 3. 3 1 2[...]

25 Using Y our XPS One Using the T ouch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display . Use the touch pad and touch-pad buttons as you would use a mouse. T o move the cursor , lightly slide your finger • over the touch pad. T o select an object, position the cursor on • t[...]

26 Using Y our XPS One Using the Optical Disc Drive NOTICE: Do not use non-standard-size or shape discs (including mini-CDs and mini-DVDs) or you will damage the drive. 12 cm NOTE: Do not move the computer while playing or recording CDs and DVDs. TV Input Device (Optional) 4 3 2 1 1 audio 2 composite video 3 S-video 4 IR connector[...]

27 Using Y our XPS One Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your computer or on the Dell Support website at support.dell.com . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spr[...]

28 Using Y our XPS One Customizing Y our Energy Settings Y ou can use the power options in your operating system to configure the power settings on your computer . Microsoft ® Windows Vista ® provides three default options: Balanced • — This power option offers full performance when you need it and saves power during periods of inactivity [...]

29 Using Y our XPS One telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously . Cable modem connections that provide high- • speed Internet access through your local cable TV line. Satellite modem connections that provide • high-speed Internet[...]

30 Using Y our XPS One Click 2. Start → Connect T o . Follow the instructions on the screen to 3. complete the setup. Setting Up Y our Internet Connection If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP , perform the steps in the following section. NOTE: If you cannot connect to [...]

31 X P S One This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 38 or “Contacting Dell” on page 53. Wireless Keyboard or Mouse Problems If the mouse and keyboard stop communicating with the computer — The batteries may no[...]

32 Solving Problems Press the wireless sync button at the back b. of your computer and then the wireless sync button on your keyboard. Press the wireless sync button on the c. computer again, and then the wireless sync button on your mouse. The mouse and keyboard should now be paired. Network Problems Wireless Connections If the network connection [...]

33 Solving Problems Y ellow — A good connection exists between • a 1000-Mbps network and the computer . Off — The computer is not detecting a • physical connection to the network. NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireles[...]

34 Solving Problems If the power light is steady amber — There is a power problem, a device may be malfunctioning or incorrectly installed. For assistance contact Dell, see “Contacting Dell” on page 53. If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or bloc[...]

35 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. T urn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 t[...]

36 Solving Problems If a program is designed for an earlier Microsoft ® Windows ® operating system — Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. Click 1. Start → Control Panel → Programs → Use an ol[...]

37 Solving Problems Ensure that the program is installed and – configured properly . V erify that the device drivers do not – conflict with the program. If necessary , uninstall and then reinstall – the program.[...]

38 X P S One Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com . Click the icon in the taskbar to run the application. The home page provides links to access:[...]

39 Using Support T ools short beeps. This beep code tells you that the computer encountered a possible motherboard failure. If your computer beeps during start-up: Write down the beep code and Contact Dell, 1. see “Contacting Dell” on page 53. Run the Dell Diagnostics to identify a more 2. serious cause, see “Dell Diagnostics” on page 41. C[...]

40 Using Support T ools NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 53 for[...]

41 Using Support T ools but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in the search field and press <Enter> to start the search. In the search results, select the option that 3.[...]

42 Using Support T ools When the DELL 3. ™ logo appears, press <F12> immediately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. NOTE: If you see [...]

43 X P S One Y ou can restore your operating system in the following ways: System • Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. Dell • Factory Image Restore returns your hard drive to the op[...]

44 System Recovery Options NOTE: The procedures in this document were written for the Windows default view , so they may not apply if you set your Dell ™ computer to the Windows Classic view . Starting System Restore Click 1. Start . In the 2. Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may[...]

45 System Recovery Options the computer . Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore. Dell Facto[...]

46 System Recovery Options Operating System Reinstallation Before Y ou Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver , first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating sy[...]

47 System Recovery Options Save and close any open files and exit any 1. open programs. Insert the 2. Operating System disc. Click 3. Exit if the Install Windows message appears. Restart the computer . 4. When the DELL logo appears, press <F12> 5. immediately . NOTE: If you wait too long and the operating system logo appears, continue to wait[...]

48 X P S One If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 31 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 41 for procedures on how to run Dell Dia[...]

49 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer -based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 52 and then see the contact information for your [...]

50 Getting Help Dell Support e-mail addresses mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com • (Latin America and Caribbean countries only) apsupport@dell.com • (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses apmarketing@dell.com • (Asian/Pacific countries only) sales_can[...]

51 Getting Help for your region or to speak to a sales specialist, see “Contacting Dell” on page 53. Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: Call Dell to obtain a Return Material 1. Authorization Number , and write it clearly and prominently on the outsi[...]

52 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag (located on the back or bottom of your computer). Remember to fill out the following Diagnostics Checklist. If possibl[...]

53 Getting Help a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have [...]

54 X P S One Finding More Information and Resources If you need to: See: reinstall your operating system. your operating system disc. run a diagnostic program for your computer , reinstall desktop system software, or update drivers for your computer , and readme files. the Drivers and Utilities disc. NOTE: Drivers and documentation updates can be f[...]

55 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. the safety and regulatory documents that shipped with your compu[...]

56 X P S One Specifications System Model XPS One A2420 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help and Support and select the option to view inform[...]

57 Specications Drives and Devices Available device Serial A T A hard drive, USB memory devices, DVD and CD-RW combo drive, DVD+/- RW , microphone array , 8-in-1 Media Card Reader , and Blu- ray Disc™ Memory T ype Dual channel 800 MHz DDR2 Connectors Tw o Capacities 512 MB, 1 GB, and 2 GB Minimum 1 GB Maximum 4 GB BIOS address F0000h Computer [...]

58 Specications External Connectors Network adapter RJ45 connector USB 2.0 T wo side-panel and four back-panel connectors Audio T wo side-panel connectors for microphone/line-in and headphones/ line-out; two back-panel connectors for S/PDIF digital audio out and 2.0 audio out TV input-device connector 10-pin connector to attach the optional TV i[...]

59 Specications Video T ype Intel G45 LCD interface LVDS TV support (with optional TV tuner card only) Dependant on region: NTSC/A TSC: NTSC supported in RF , S-video, and composite modes. A TSC supported in RF mode. P AL/SECAM/ DVB-T : P AL/ SECAM supported in RF , S-video, and composite modes. DVB-T supported in RF mode. Video NTSC/ISDB-T : NT[...]

60 Specications Display Viewing angles Horizontal +/- 89° V ertical +/- 89° Controls Brightness can be controlled through keyboard shortcuts if you are using the optional wireless keyboard optimized for use with your computer . Physical Approximate height 46.1 cm (18.2 inches) Approximate width 68.4 cm (26.9 inches) Approximate depth (without [...]

61 Specications Computer Environment Relative humidity 20% to 80% (noncondensing) Maximum Vibration: Operating 0.26 Grms random for 2 min in all operational orientations Storage 2.2 Grms random for 15 mins Maximum Shock: Operating Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51 cm/s) Computer Environment Storage Half-Sine P[...]

62 X P S One Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporati[...]

63 X P S One A airflow , allowing 5 Audio 58 AutoT ech 5 0 B backups creating 28 C calling Dell 52 card reader 20 CDs, playing and creating 27 chipset 57 computer weights and dimensions 59 computer capabilities 27 Computer Environment 60 Computer Information 57 computer , setting up 5 connect(ing) optional network cable 8 using dial-up 29 via DSL 2[...]

64 Index customizing your desktop 27 your energy settings 28 D data, backing up 28 DellConnect 49 Dell Diagnostics 41 Dell Factory Image Restore 43 Dell Support Center 38 Dell support website 55 Dell T echnology Guide for futher information 54 Diagnostic Checklist 52 drivers and downloads 55 Drives and Devices 56 DVDs, playing and creating 27 E ema[...]

65 Index help getting assistance and support 48 I IEEE 1394 connector 20 , 23 Internet connection 28 ISP Internet Service Provider 28 L line-in connector 21 M media card reader 20 memory minimum and maximum 57 memory problems solving 34 Memory Stick reader 20 memory support 57 microphone connector 21 MMC 20 Multi Media Card reader 20 N network conn[...]

66 Index P Physical 60 Ports and Connectors 57 Power 60 power button and light 21 power connector 23 power problems, solving 33 problems, solving 31 processor 56 products information and purchasing 51 R reinstalling Windows 43 resources, finding more 54 restoring factory image 44 S SD card reader 20 SDHC card reader 20 security cable slot 23 setup,[...]

67 Index T technical support 49 U USB 2.0 back connectors 20 , 23 V ventilation, ensuring 5 W warranty returns 51 Windows, reinstalling 43 Windows Vista ® Program Compatibility Wizard 36 reinstalling 46 wireless mouse and keyboard reconnecting 31 wireless network connection 32 wireless sync button 21 X xD-Picture Card reader 20[...]

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