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Table of contents for the manual
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Regulatory Model B05S Dell PowerEdge C6145 Systems Hardware Owner’ s Manual[...]
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Notes, Cautio ns, and Warnings NOTE: A NOTE indicates important information that helps you make better user of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructi ons are not followed. W ARNI NG: A W ARNING indicates a potent ial for property d amage, personal injury, or death. Information in this [...]
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Contents | 3 Contents 1 About Your System ...................................................................... 10 Accessing System Features During Startup ................................................... 10 Front- Panel Features and Indicators ............................................................... 11 Hard- Drive Indicator Patterns ...[...]
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4 | Contents Processor ..................................................................................................... 30 System Memory ........................................................................................... 31 Advanced Menu ...................................................................................................[...]
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Contents | 5 Command Line Interface for Setup Options .................................................... 68 3 Installing System Components ................................................. 78 Safety Instructions ............................................................................................... 78 Recommended Tools ...................[...]
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6 | Contents Installing the Heat Sink .............................................................................. 91 Processors ............................................................................................................. 92 Removing a Processor ............................................................................... 92 In[...]
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Contents | 7 Installing a System Board ........................................................................ 116 Opening and Closing the System .................................................................... 117 Opening the System .................................................................................. 117 Closing the System .....[...]
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8 | Contents Removing the Sensor Board for 3.5” Hard Drive System .................. 143 Installing the Sensor Board for 3.5” Hard Drive System .................... 145 Removing the Sensor Board for 2.5” Hard Drive System .................. 146 Installing the Sensor Board for 2.5” Hard Drive System .................... 148 4 Troubleshooting[...]
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Contents | 9 5 Jumper s and Connectors ......................................................... 164 System Board Connectors ................................................................................ 164 Backplane Connectors ..................................................................................... 166 3.5" Hard-Drive Backplan[...]
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1 10 | About Y our System About Y our System Accessing Sys tem Features D ur ing Startup The following keystrokes provide access to system featur es during startup. Keystroke Description <F2> Enters the System Setup program. See “Start Menu” on page 26. <F11> Enters the BIOS Boot Manager . See “System Setup Options at Boot ” on [...]
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About Y our System | 11 Front - Panel Featu res and Indicat ors Figure 1 -1 . Front Panel − 3.5” x8 Hard Drive s W i th T wo Motherboards Figure 1-2. Front Panel − 3.5” x12 Hard Drives W ith T wo Motherboards[...]
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12 | About Y our System Figure 1 -3 . Front Panel − 2.5” x18 Hard Drives W ith T w o Motherboards Figure 1 -4 . Front Panel − 2.5” x24 Hard Drive s W ith T wo Motherboards Figure 1 -5 . Front Panel − 2.5” x24 Hard Drive s W ith One Motherboard[...]
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About Y our System | 13 Item Indicator , Button Or Connector Icon Description 1,3 Po w e r - on indicator/ power button (motherboards 1,2) The power - on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the system, the video monitor can take from several seconds[...]
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14 | About Y our System Hard-Drive Indicator Patterns Figure 1 -6 . Hard - Drive Indicators 1 hard- drive activity indicator (green) 2 hard- drive status indicator (green and amber) T able 1 -1 . Hard-Drive Status Indicators − For 3.5" Hard- Drive Backplane W ith CPL D Hard Drive Ty p e Function Activity LED Status LED Green Green Amber SAS [...]
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About Y our System | 15 Table 1 -2 . Hard-Drive Status Indicators − F or 2.5" Hard- Drive Backplane W ith Expander Hard Drive Ty p e Function Activity LED Status LED Green Green Amber SAS Slot Empty Off Off Off Drive On- line/Access Blinking when active On Off Drive F ailed Off/ Blinking when active Off On 125 ms Off 125 ms Drive Rebuilding [...]
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16 | About Y our System Figure 1 -8 . Back Panel − One Motherboard Item Indicator , Button Or Connector Icon Description 1 P ower supply 2 1100 W/1400 W 2 P ower supply 1 1100 W/1400 W 3 NIC connector 1 Embedded 10/100/1000 NIC connectors. 4 NIC connector 2 Embedded 10/100/1000 NIC connectors. 5 Serial port Connects a serial device to the system.[...]
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About Y our System | 17 Item Indicator , Button Or Connector Icon Description 9 USB port 0 Connects USB devices to the s ystem. The ports are USB 2.0 -comp liant. 10 USB port 1 Connects USB devices to the s ystem. The ports are USB 2.0 -comp liant. 11 P ower On/Off button The power button controls the DC power supply output to the system. NOTE: Whe[...]
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18 | About Y our System NIC Indicator Codes Figure 1 -9 . NIC Indicators 1 speed indicator 2 link/activity indicator NIC Status Indicator ( Speed) Condition Solid green Linking at 100 Mbps speed Blinking green P ort identification with 10 or 100 Mbps speed Solid amber Linking at 1 Gbps speed Blinking amber P ort identification with 1 Gbps speed Off[...]
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About Y our System | 19 Figure 1- 10 . NIC Indicators (BMC Management Port) 1 speed indicator 2 link/activity indicator NIC Status Indicator ( Speed) Condition Green Linking at 100 Mbps speed Off Linking at 10 Mbps speed when the link/activity LED is solid green; no link when the link/activity LED is off NIC Status Indicator ( Link/A ctivi ty ) Con[...]
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20 | About Y our System Power and Sys tem Board Indic ator Codes The LEDs on the system fro nt panel an d back pan el display status c odes during system startup. F or location of the LEDs on th e front panel, see Fi g u r e 1 -1 for 3.5 " hard drive and Fi g u r e 1 -4 for 2.5 " hard drive systems. F or location of the LEDs on the back p[...]
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About Y our System | 21 Power Supply Ind icator Codes Figure 1- 11 . Power Supply Status Indi cator 1 power supply 2 AC power LED AC Power LED Condition Solid green P ower supply is on (AC OK/DC OK) or in standby mode (100 VA C - 240 V AC for 1100 W , 200 V AC - 240 V AC for 1400 W) Solid yellow P ower supply is at fault condition (UVP/O VP/OCP/SCP[...]
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22 | About Y our System BMC Heart Beat LED The system boar d provides BMC he art beat LED (CR2) for BMC debugs . When BMC firmw are is r eady , the B MC heart beat LED blinks. Figure 1- 12 . BMC Heart Beat LED 1 BMC heart beat LED 2 system board[...]
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About Y our System | 23 Post Error Code Collecti ng System Event Lo g (SEL) f or Investi gation Whenever p ossible, the BIOS w ill outpu t the curren t boot p rogress cod es on the video screen. Pro gress cod es are 32 - bit quantities plus optional data . The 32 - bit numbers inc lude class, sub class, and op eratio n information . The class and s[...]
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24 | About Y our System Error Code Error Message Response 4168h Memory Ignore Pause 4169h Memory Disable Pause 5120h CMOS cleared by jumpe r Pause 5122h Password cleared by jumper Pause Post Error Code Event The BIOS l ogs the ev ent to th e BMC if PO ST error is detected . He re is a n ex ample of event wit h POST err or code 4168h fo r “Memory [...]
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About Y our System | 25 Other Inf ormation Y ou May N eed W ARNI NG: See the safety and regulatory information that s hipped with your system. Warranty information may be included within this document or as a separate document. The Getting Started Guide provides an ov erview of rack installat ion, system featur es, setting up you r system , and tec[...]
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2 26 | Using the System Setup Program Using the System Setup Program Start Menu The system employs th e latest AMI CMO S BIOS, which is s tor ed in Flas h memory . The Flash memory supports the Plu g and Play specific ation, and contains a System S etup progra m, the P ower On S elf T est (POST) routin e, and the PCI auto - con figura tion uti lity[...]
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Using the System Setup Program | 27 Console Redirecti on The consol e r edir ection all ows a r emote user to diagnose and fi x problems on a serve r , which h as not su ccessfully booted th e OS. The centerpiec e of the console r edirect ion is the BIOS Con sole. The BIO S Console is a Flash ROM - resident utility that redir ect s input and output[...]
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28 | Using the System Setup Program b) M ake s ure BMC NIC under t he IPMI con figuration. If user s select dedic ated NIC, mak e sure the LAN cable has been plug ged in the dedicated port. If user s hav e the DHCP server , select BMC IP addr ess source to DH CP . If user s set I P addr ess source to st atic, ente r the BMC themselves in IP[...]
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Using the System Setup Program | 29 Main Menu The main menu displays information about your system boa rds and BIOS. Main Scr een[...]
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30 | Using the System Setup Program NOTE: The information about BMC/FCB/Asset T ag/Service T ag/ePPID shown in the main menu is different in each server . NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following section[...]
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Using the System Setup Program | 31 Count Displays the physical processor count. System Memory Option Description Size Displays the total system memory size installed on the system board. System Date Displays the curr e nt date. System Time Displays the curr ent time.[...]
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32 | Using the System Setup Program Advanced Menu This option displays a table of items that defines advanc ed information about your system. CAUTION: Making inco rrect settings to items on these pages may cause the system to malfuncti on. Unless you have exper ience adjusting these items, we recommend that you leave these settings at the default v[...]
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Using the System Setup Program | 33 Option Description CPU Configuration Configure CPU. Memory Configuration Configure memory . IDE Configuration Configure the IDE device(s). USB Configuration Configure the USB support . PCI Configuration Configure PCI . Hyper T ransport Configuration Configure Hyper T ransport. P ower cycle is recommended after ch[...]
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34 | Using the System Setup Program CPU Configuration Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description Module V ersion Displays the curr ent processor module version. Node Count Displays the node count. Core Count Displays the pr ocessor core count. Revision Displays the processor version. Cache L1 Displays t[...]
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Using the System Setup Program | 35 Option Description Cache L2 Displays the size of CP U L2. Cache L3 Displays the size of CP U L3. Speed Displays the fr equency of CPU. Able to Change F req. Displays the capab ility of fr equenc y change. uCode P atch Level Displays the ucode patch level. P ower Management This field sets the system P ow er Manag[...]
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36 | Using the System Setup Program Power Man agement Maximum Per forman ce Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description P ower Management ( Maximum P erforma nce default) Sets P ower mode . Select Maximum P erformance or APML, P owerNow function will be disabled. Select OS Control, P owerNow function wil[...]
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Using the System Setup Program | 37 Power Ma nagement O S Control Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description OS Control Select P ower Management to OS control mode. CPU P owe r Capping ( P - state 0 default) Sets CPU P ower Capping. This option decides the highest performance P - state in OS.[...]
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38 | Using the System Setup Program Power Man agement Advan ced Platform M anagement Li nk Scroll to this ite m and press Enter to view th e followin g scr een: Option Description APML Select P ower Management to AMD Advanced P latform Management Link mode. PSU P ower Capping The setting controls PSU power with the power wattage limit ranging from [...]
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Using the System Setup Program | 39 Memory C onfigur ation Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description CS Sparing Enable ( Disabled default) Reserve a spar e memory rank in each channel. This item will become gr ey if the memory population cannot support memory sparing.[...]
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40 | Using the System Setup Program IDE Configuration Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description OnChip SA T A Channel ( Enabled default) Select this item to enable or disable Onboar d SA T A controller . OnChip SA T A T ype ( Native IDE default) Native IDE: Native mode. AMD_AHCI: Use AMD AHCI option RO[...]
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Using the System Setup Program | 41 Option Description ( Disabled default) protection. This will be effective only if device is accessed through BIOS. IDE Detect T ime Out(Sec) ( 35 S ec . default) Select the time out value for detecting ATA / A TA P I device(s). P ower Saving F eatures ( Disabled default) Disable s /Enable s power saving features [...]
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42 | Using the System Setup Program AHCI Port0 Scroll to this ite m and press Enter to view th e followin g scr een: Option Description SA T A P ort0 ( Aut o default) Select SA T A P ort0 to A uto . S.M.A.R.T S.M.A.R .T stands for Self - Monitoring Analysis and Reporting T echnology .[...]
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Using the System Setup Program | 43 USB Configuration Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description Module V ersion Displays the module version. USB Devices Enabled Displays USB devices currently detected. Leg acy USB Support ( Enabled default) Select this item to enable or disab le legacy USB support. USB[...]
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44 | Using the System Setup Program Option Description BIOS EHCI Hand - Off ( Enabled default) This is a workaround for operating systems without EHCI hand- off support. The EHCI ownership change should claim by EHCI driver . Legacy USB1.1 HC Support ( Enabled default) Select these items to enable or disab le the USB 1.1 HC. PCI Configuration Scrol[...]
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Using the System Setup Program | 45 Option Description ( Enabled default) ROM” is shown in SETUP scre en when PXE or iSCSI i s set. NIC2 Option ROM ( Enabled default) Sets OnBoard 82576EB and d isables/enables Option ROM. The “NIC2 Option ROM” is shown in SETUP screen when P XE i s set. Onboard VGA device ( Enabled default) Sets onboard VGA c[...]
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46 | Using the System Setup Program PCIE Slot / On board LAN / Mezzing Slot ASP M Scroll to one o f these thr ee ite m s and press Enter to view the followin g scr een: Option Description Link ASPM ( Disabled default) F or ATI GFX Car d: M2x – use ASPM L1 only M5x - use both ASPM L0[...]
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Using the System Setup Program | 47 NB - SB Port Feature s Scroll to this ite m and press Enter to view th e followin g scr een: Option Description Link ASPM ( L1 default) Sets this item to L1 or to disable .[...]
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48 | Using the System Setup Program Hyper T ransport Configur ation[...]
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Using the System Setup Program | 49 Boot Menu This page en ables you to set POST boot parame ters. Scroll to this ite m and press Enter to v iew the fo llowing scr een:[...]
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50 | Using the System Setup Program Boot Sett ings Conf igurati on Select th is item an d pr ess Enter to v iew the followin g submenu i tems: Option Description Quick Boot ( Enabled default) Allow BIOS to skip certain tests while booting, which will decrease the time needed to boot the system. Quiet Boot ( Enabled default) Disabled: displa ys norm[...]
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Using the System Setup Program | 51 Option Description ( Disabled default) F orce PXE Boot only ( Disabled default) F orces the system to boot by PXE only . F orc e USB F irst ( Disabled default) F orces the system to boot from USB first. NOTE: The following list shows the priority of the boot options : • Select boot device by pop menu (press F11[...]
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52 | Using the System Setup Program Hard Disk D rives Scroll to this ite m and press Enter to view th e followin g scr een:[...]
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Using the System Setup Program | 53 Removabl e Drives Scroll to this ite m and press Enter to view th e followin g scr een:[...]
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54 | Using the System Setup Program CD/DVD Drives Scroll to this ite m and press Enter to view th e followin g scr een:[...]
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Using the System Setup Program | 55 USB Drives Scroll to this ite m and press Enter to view th e followin g scr een:[...]
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56 | Using the System Setup Program Network D rives Scroll to this ite m and press Enter to view th e followin g scr een:[...]
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Using the System Setup Program | 57 Security Menu Thi s page ena bles you t o set the security p arameters. Scroll to this ite m and press Enter to v iew the fo llowing scr een:[...]
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58 | Using the System Setup Program Option Description Supervisor P ass word Displays whether the supervisor passwor d is installed or not. User P assword Displays whether the user passwor d is installed or not. Change Supervisor P assword Installs or change s the password. User Access Level ( F ull Access default) Sets the access level for users. [...]
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Using the System Setup Program | 59 Server Menu This page en ables you to co nfigur e Server paramet ers. Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description WHEA Support ( Disabled default) Enable s or disable s W indows Hardware Error Architecture. Restore on A C P ower L oss ( P ower Off default) System actio[...]
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60 | Using the System Setup Program The “Delay T ime” is shown in SETUP s creen when in AC P ow er Recovery Delay is User define. Delay Time will change to 0 after r eboot if set to less than 30. View BMC System Event Log View all events in the BMC Event Log. It will take a max imum of 15 seconds to r ead all BM C SE L re co rd s. Clear BMC Sys[...]
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Using the System Setup Program | 61 Remote A ccess Co nfigurat ion Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description Remote Access ( Disabled default) Select r emote access type. Serial P ort Number ( COM1 default) Select serial port for console r edirection. Ma ke sure the selected port is e nabled. When “S[...]
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62 | Using the System Setup Program Option Description Hyper T erminal on remote side will be discontinued when <Ctrl>+<S> key is pr e ssed . But onboard NIC PXE Option ROM Configuration is also set when <Ctrl>+<S> key is pr essed . Suggest user change the “Setup Key S t roke” to <C trl>+<B> in PXE OPROM Conf[...]
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Using the System Setup Program | 63 IPMI Configuration Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description Set BMC NIC ( Shared default) Sets the type of BMC NIC from BIOS. BMC will reset. BMC IP address source ( DHCP default) Set s BMC IP address source from BIOS.[...]
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64 | Using the System Setup Program IP Address Con figuration Select IP Address item in the IPMI Config uration scr een to view the following submenu: Option Description IP Address Enter IP addr ess in decimal in the form of XXX.XXX.XXX .XXX (XXX less than 256 and in decimal only).[...]
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Using the System Setup Program | 65 Subnet Mas k Configuration Select Subnet Mask item in the IP MI Configuratio n sc ree n to view the following submenu: Option Description Subnet Mask Enter Subnet Mask in dec imal in the form of XXX.XXX.XXX .XXX (XXX less than 256 and in decimal only).[...]
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66 | Using the System Setup Program Default Gatewa y IP Configuratio n : Select Default Gateway IP item in the IPMI Configur ation scre en to view the following submenu: Option Description Default Gateway IP Enter Default Gateway IP in decimal in the form of XXX.XXX.XXX.XXX (XXX less than 256 and in decimal only).[...]
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Using the System Setup Program | 67 Exit Menu Scroll to this ite m and press Enter to v iew the fo llowing scr een: Option Description Save Changes and Exit Exit system setup after s aving the changes. F10 k ey can be used for this operation. Discard Changes and Exit Exit system set up without saving any changes. ESC k ey can be used for this opera[...]
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68 | Using the System Setup Program Command Line Int erface for Setup Options The options of SETUP menu allow users to contr ol by sys tem configu ration utility (s yscfg). Th e utility is includ ed in Dell O penMan age Deploy ment T oolkit (DTK). Users can use the ut ility as f ollowing: • T o change th e SETUP optio n by D4 tok en: ./ sy scf g [...]
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Using the System Setup Program | 69 T oken Setup Option Description 009C Lega cy USB Support Disable USB emulation 00A1 Restor e on AC power Loss After an AC power loss, when AC power is restor ed, the system will stay off. 00A2 Restor e on AC power Loss After an AC po wer loss, when A C power is restor ed, the system will return to the state was i[...]
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70 | Using the System Setup Program T oken Setup Option Description 0222 P owe r Management Enable APML control. 0224 Onboar d VGA device Enable onboard VGA chip. 0225 Onboar d VGA device Disable onboard VGA chip, the BMC remote KVM function can not work. 0231 CP U DownCore Mode Enable CPU four cor es only . 0232 CP U DownCore Mode Enable CPU two c[...]
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Using the System Setup Program | 71 T oken Setup Option Description 401C Redirection After BIOS POS T The BIOS console redir ection, if enabled, continues to operate after the OS boot hand - off. 401D Redirection After BIOS POST The BIOS console redir ection, if enabled, operates during the BIOS boot only and is disabled prior to OS boot hand- off.[...]
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72 | Using the System Setup Program T oken Setup Option Description 481B NIC F unction Support Onboard N IC support PXE ROM. 481C NIC F unction Support Onboar d NIC support iSCSI ROM. 481D Flow Control Set serial port flow control to none. 481E Flow Control Set serial port flow control to har dware. 481F Flow Control Set serial port flow control to[...]
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Using the System Setup Program | 73 T oken Setup Option Description 4859 Secur e Virtual Machine Mode Disable Secur e Virtual Machine Mode. 485E USB 2.0 Controller Mode Set USB controller m ode to F ull speed. 485F USB 2.0 Controller M ode Set USB controller mode to High speed. 4860 BIOS EHCI Hand - Off Enable USB EHCI Hand - Off. 4861 BIOS EHCI Ha[...]
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74 | Using the System Setup Program T oken Setup Option Description 48A2 Non - Coherent HT Link Speed Set Non - Coherent HT Link Speed to HT1 1200Mhz. 48A4 Non - Coherent HT Link Speed Set Non - Coherent HT Link Speed to HT3 2000Mhz. 48A5 Non - Coherent HT Link Speed Set Non - Coherent HT Link Speed to HT3 2600Mhz. 48A6 Non - Coherent HT Link W idt[...]
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Using the System Setup Program | 75 Table 2-2. The IPMI Command Table IPMI Command Setup Option Descripti on ipmitool raw 0x34 0xB1 <Byte1:4> Byte 1 - Po w e r Management Enable(01h enable) Byte 2 - P ower Capping Enable(01h enable) Byte 3 - Current Chassis P ower Capping V alue(L ow Byte) Byte 4 - Current Chassis P ower Capping V alue(High B[...]
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76 | Using the System Setup Program IPMI Command Setup Option Descripti on Return: ID ipmitool raw 0x30 3 ID 0x11 0x4 0 0 0 1 <LSB timer> <HSB timer> On Delay the setting range of delay time is 0˜255 S ec . ipmitool raw 0x30 1 Return: ID ipmitool raw 0x30 3 ID 0x11 0x5 0 0 0 1 <LSB timer> <HSB timer> Maximum P ower On Delay[...]
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Using the System Setup Program | 77 Table 2-3. The Power Management Settings Setup Menu Performance Settings Power Optimized Settings Option D4 T oken Option D4 T oken CPU Configuration L3 P ower Control Enabled 4878 Disabled 4877 DRA M P refetcher Enabled 48BA Disa bled 48B9 Hardwar e P refetcher Enabled 0174 Disabled 0173 Software P refetcher Ena[...]
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3 78 | Installing System Components Installi ng System Com ponents Safety Inst ructions W ARNI NG: W orking on sys tems that are still connecte d to a power supply can be extremely dangerous. CAUTION: System components and electronic ci rcuit boards can be dam aged by discharge of stati c electricity . CAUTION: Many repairs may only be done by a ce[...]
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Installing System Components | 79 Inside the Sys tem CAUTION: Many repairs may only be done by a certified service techn ician. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not authorized[...]
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80 | Installing System Components Hard Drives The installation and removal procedures for the 3.5 " hard drive and the 2.5 " hard drive ar e similar . F ollowing is an e xample show ing the r eplacement procedu re of a 3.5 " hard drive. Removi ng a Hard - Dri ve Blank CAUTION: T o maintain proper system coo ling, all empty hard - dri[...]
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Installing System Components | 81 Removi ng a Hard - Dri ve Car rier CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that i[...]
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82 | Installing System Components Install ing a Hard - Dr ive Car rier CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that[...]
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Installing System Components | 83 2 Lift the hard d rive out of the hard - drive carri er. Figure 3 -4 . Removing and Installing a Hard Drive From the Hard - Drive Carrier 1 hard drive 2 screw (4) 3 hard- drive carrier Install ing a Hard Dr ive Int o a Hard - Driv e Carrier CAUTION: Many repairs may only be done by a certified service technici an. [...]
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84 | Installing System Components Power Supplies NOTE: The following table lists the maximum supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode if the power requirement exceeds the installed system power[...]
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Installing System Components | 85 Removi ng a Power Suppl y CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not aut[...]
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86 | Installing System Components Install ing a Power Supply CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not au[...]
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Installing System Components | 87 System - Board As sembly Removi ng a System - B oard Ass embly CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Da[...]
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88 | Installing System Components Installing a System - Board Assem bly CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and supp ort team. Damage due to servicing th[...]
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Page 89
Installing System Components | 89 4 Gently lift the ai r ducts out of the sys tem - board assembl y. See Figure 3-7. Figure 3 -7 . Removing and Installing the Air Ducts 1 rivet (6 for each of air ducts 1 and 2, and 2 for air duct 3) 2 air duct 2 3 air duct 1 4 air duct 3 Installing the Air Duct CAUTION: Many repairs may only be done by a certified [...]
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Page 90
90 | Installing System Components 1 Align the air du cts to the system - board assembly and heat sinks by the rivet hol es. See Figur e 3 -7. 2 Replace th e rivets to secu re the air du cts to th e system - boar d assembly and heat s inks. See Fi gure 3 -7. Heat Sinks Removi ng the Heat S ink CAUTION: Many repairs may only be done by a certified se[...]
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Page 91
Installing System Components | 91 Figure 3 -8 . Removing and Installing the Heat Sink 1 screw (2) 2 heat sink Installing the Heat Sink CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or [...]
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Page 92
92 | Installing System Components 6 Reconnec t the syst em to its electrical outlet an d turn on the syst em, including any at tached peripherals. 7 Install the air duct ( s ) . See " Installing the Air Duct " on page 89 . Processors The following table lists the limited configu ration of the C6145 system f or proper thermal co nditions :[...]
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Page 93
Installing System Components | 93 2 Remove th e system - b oard assembly. S ee " Removing a System - Board Assembly " o n page 87 . 3 Remove th e heat sin k, see "Rem oving the Heat Sin k " on page 90 . CAUTION: The process or is held in its sock et under strong pressure. Be aware that the release lever can spring up sudden ly i[...]
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94 | Installing System Components Install ing a Proc essor CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not auth[...]
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Page 95
Installing System Components | 95 CAUTION: Using excess thermal grease can caus e grease to contact t he processor shield, wh ich can cause contaminati on of the processor sock et. 8 Place the h eat sink on the p rocessor. See Figure 3 -8. 9 Using a Phillips screwdriver, tighte n the heat - sink retention screws. See Figure 3 -8. 10 Install th e ai[...]
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Page 96
96 | Installing System Components 4 Lift the expansion - card assembly o ut of the sys tem - board assembly. See Figure 3 - 10 . Figure 3- 10 . Removing the Expansion-Card As sembly 1 screw ( 3) 2 ex pansion- card assembly 3 system - board assembly 5 Remove th e screw th at secures the expans ion card to the exp ansion - card cage. 6 Grasp th e exp[...]
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Page 97
Installing System Components | 97 Figure 3- 11 . Removing the Expansion Card 1 metal filler bracket 2 screw 3 expansion card 4 expansion- card connector Install ing the Ex pansio n Card CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your produ[...]
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Page 98
98 | Installing System Components 3 Remove th e system - b oard assembly. S ee " Removing a System - Board Assembly " o n page 87 . 4 Remove th e three screws that secu re the e xpansion - card assembly. See Figure 3 - 10 . 5 Lift the expansion - card assembly away from the system - board ass embly. See Figure 3 - 10 . 6 Grasp the filler [...]
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Page 99
Installing System Components | 99 Expansion - Ca rd Conne ctor Removi ng the Expa nsion - C ard Conn ector CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and suppor[...]
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Page 100
100 | Installing System Components Figure 3- 12 . Removing and Installing t he Expansion-Card Connector 1 screw (2) 2 ex pansion- card bracket 3 expansion- card connector Install ing the Ex pansio n - Card Con necto r CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa[...]
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Page 101
Installing System Components | 101 Mezzanine Card Removi ng the SAS Mezzanine C ard CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to s[...]
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Page 102
102 | Installing System Components 6 Remove th e three screws that secu re the S AS mezzanin e card to the bracket. See Figur e 3 - 14 . 7 Remove SA S mezzanine car d away from the brack et. See Figure 3 - 14 . Figure 3- 14 . Removing and Installing t he SAS Mezzanine Card 1 screw (3) 2 SAS mezzanine card 3 SAS mezzanine - card bracket Install ing [...]
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Page 103
Installing System Components | 103 4 Replace th e three screws tha t secure t he SAS m ezzanine - card assembly to the system - board assembly. S ee Figure 3 - 13 . 5 Reconnec t all the cab les to t he SAS mez zanine ca rd. 6 Replace th e system - board as sembly. See " Installing a Syste m - Board Assembly " o n page 88 . 7 Reconnec t th[...]
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104 | Installing System Components Figure 3- 15 . Removing and Installing t he 10GbE Mezzanine Card 1 screw ( 3) 2 1 0GbE mezzanine-card assembly 3 mezzanine - card bridge board 4 system -board assembly 6 Remove th e three s crews th at secure th e 10GbE mezzanine c ard to the bracket. S ee Figure 3 - 16 . 7 Remove the 1 0GbE mezzan ine card from t[...]
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Installing System Components | 105 Install ing the 1 0GbE Mez zanine Car d CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing [...]
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Page 106
106 | Installing System Components Mezzanine - Card B ridge Board Removi ng the Mezza nine - Car d Bridge B oard CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and [...]
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Page 107
Installing System Components | 107 Install ing the Me zzanin e - Card Bri dge Boar d CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to [...]
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Page 108
108 | Installing System Components Figure 3- 18 . Memory Slot Locations 1 DIMM A1_CHA 2 DIMM A2_CHA 3 DIMM A3_CHB 4 DIMM A4_CHB 5 DIMM A5_CHC 6 DIMM A6_CHC 7 DIMM A7_CHD 8 DIMM A8_CHD 9 DIMM C1_CHA 10 DIMM C2_CHA 11 DIMM C3_CHB 12 DIMM C4_CHB 13 DIMM C5_CHC 14 DIMM C6_CHC 15 DIMM C7_CHD 16 DIMM C8_CHD 17 DIMM D8_CHD 18 DIMM D7_CHD 19 DIMM D6_CHC 20[...]
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Installing System Components | 109 Table 3 -3 . Memory Module Configurations and Limitation ( Memory Unit=GB )[...]
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110 | Installing System Components Removi ng the Memor y Modul es W ARNI NG: The memory modules ar e hot to the touch for some time after the system has been power ed down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avo id touching the components on the memory module. CAUTION: Man[...]
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Page 111
Installing System Components | 111 Installing the Memory Modu les W ARNI NG: The memory modules ar e hot to the touch for some time after the system has been power ed down. Allow time for the memory modules to cool before handling the m. Handle the memory modules by the card edges and avo id touching the components on the memory modul e. CAUTION: M[...]
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Page 112
112 | Installing System Components Figure 3- 19 . Installing and Removing a D IMM 1 memory module 2 memory module socket 3 memory module socket ejector (2) 7 Press down on the memory module with your thumbs to lock the memory modu le into the socket. See Figur e 3 - 19 . When the memory module is prop erly seated in the sock et, the ej ectors on th[...]
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Page 113
Installing System Components | 113 System Battery Replaci ng the Syst em Batter y W ARNI NG: There is a dang er of a new battery ex ploding if it is incorrectly i nstalled. Replace the batt ery only with the sam e or equivalent type recommended by the manufacturer . See your safety i nformation for additional information. CAUTION: Many repairs may [...]
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Page 114
114 | Installing System Components Figure 3- 20 . Replacing the System Battery 1 system battery 2 positive side of battery connector 3 retention clip 4 negative side of battery connector 7 Replace th e system - board as sembly. See “ Installing a Sy stem - Board Assembly ” on page 88 . 8 Reconnec t the syst em to the electrical outlet an d turn[...]
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Installing System Components | 115 System Board Removi ng a System B oard CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing t[...]
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Page 116
116 | Installing System Components Figure 3- 21 . Removing and Installing t he System Board 1 screw (8) 2 s ystem board 3 system - board assembly Installing a System Board 1 Unpack the new system board. 2 Holding th e system b oard by the edges , slide th e system board into the system - board assembly. See Figure 3 - 21 . 3 Replace th e eight scre[...]
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Page 117
Installing System Components | 117 Mezzani ne Card " on page 102 . 9 Install the ex pansion - c ard assembl y. See Figu re 3 - 11 on page 97 . 10 Replace t he sys tem - board as sembly. See " Installing a S yste m - Board Assembly " o n page 88 . 11 Reconnec t the sys tem to its electrical outlet and turn on th e system, including an[...]
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Page 118
118 | Installing System Components Figure 3- 22 . Opening and Closing the Syst em 1 traction pad 2 system cover 3 cover release latch lock 4 securing screw Closing t he Syste m 1 Place the cover on the chass is and slid e it to t he front of the ch assis until it snaps into place. See Figure 3- 22 . 2 Secure the cover w ith the securing screw. See [...]
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Page 119
Installing System Components | 119 CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not authorized by D ell is not c[...]
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Page 120
120 | Installing System Components Installing a Coolin g Fan CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not au[...]
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Page 121
Installing System Components | 121 Power Distribut ion Boards Removi ng a Power Di stribut ion Board CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team[...]
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Page 122
122 | Installing System Components Figure 3- 24 . Removing and Installing a Power Di stribution Board 1 screw (4) 2 1st power di stribution board 3 power distribution board bridge board 4 screw (4) 5 2nd power distribution board 6 stand- off on the chassis Install ing a Power Distri bution Boar d CAUTION: Many repairs may only be done by a certifie[...]
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Page 123
Installing System Components | 123 NOTE: T o install the second power distribution board that is below the first power distribution board, angle the board during installation. 2 Replace th e screws securin g the second power dis tributi on board to the system. See Figure 3 - 24 . 3 Replace th e power distribu tion board - con nector. S ee Figu re 3[...]
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Page 124
124 | Installing System Components 1 Turn off the system, including any attached peri pherals, and disconnect the sys tem from its electrical outlet. 2 Open the s ystem. S ee " Opening the Syst em " on page 117 . 3 Remove th e power d istributi on boards. See " Removin g a Power Distrib ution Board " on page 121 . 4 Disconne ct [...]
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Page 125
Installing System Components | 125 Install ing the F an Control ler Boar d CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing [...]
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Page 126
126 | Installing System Components 2 Open the s ystem. S ee " Opening the Syst em " on page 117 . 3 Remove th e system - b oard assemblies. See "Remov ing a System - Board Assembly " o n page 87 . 4 Remove th e cooling fans. See " Rem oving a Cooling Fan " on page 118 . 5 Remove th e screws t hat secu re the cool ing-f[...]
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Page 127
Installing System Components | 127 Figure 3- 27 . Removing and Installing t he Upper Middle Plane 1 upper middle plane 2 screw ( 6) 3 stand-off on middle plane holder (2) 10 Remove the screws that secure the mid - plane holder support to the chassis. See Figure 3 - 28 . 11 Lift the mid - plane h older sup port out of the chass is. See Figure 3 - 28[...]
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Page 128
128 | Installing System Components 12 Remove the screws that secure the mid - plane hold er to the ch assis. Figure 3 - 29 . 13 Lift the mid - plane h older out of the ch assis. See Fi gure 3 - 29 . Figure 3- 29 . Removing and Installing t he Mid-plane Holder 1 screw ( 6) 2 mid - plane holder 14 Remove the screws that secu re the lower mid dle plan[...]
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Page 129
Installing System Components | 129 Figure 3- 30 . Removing and Installing the L ower Middle Plane 1 lower middle plane 2 screw (6) 3 stand- off on the chassis (2) Installing the Middle Planes CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your[...]
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Page 130
130 | Installing System Components 4 Place the upper middle p lane holder in to the ch assis. Se e Figure 3 - 29 . 5 Replace th e screws that sec ure the middle p lane holder to the ch assis. See Figure 3 - 29 . 6 Place the mid dle plane hold er support into the chassis. See Figure 3 - 28 . 7 Replace th e screws that sec ure the mid dle plane holde[...]
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Page 131
Installing System Components | 131 Backplanes NOTE: This section describes the replacement of 3.5" hard-drive backp lanes. For replacement information about 2.5" hard-drive backplanes, see "Expander Card (Optional) " on page 135 . Removi ng the 3.5 " H ard -D rive Bac kplane CAUTION: Many repairs may only be done by a certi[...]
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Page 132
132 | Installing System Components Figure 3- 31 . Removing and Installing t he 3.5" Hard- Drive Cage (1) 1 3.5" hard- drive cage 2 screw (10) 5 Remove the sc rews that secure the front - panel assemblies to the chassis. See Figure 3 - 32 . 6 Disconne ct all the c ables from the bac kplane. See Figure 5 -3 for 3.5 " hard drives and Fi[...]
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Page 133
Installing System Components | 133 Figure 3- 32 . Removing and Installing t he 3.5" Hard-Drive Cage (2) 1 3.5" hard-drive cage 2 front- panel assembly (2) 9 Remove th e screws t hat secu re the backp lane to the hard - drive cage . 10 Remove the backplan e from the hard - drive cage. See Figure 3 - 33 . Figure 3- 33 . Removing and Install[...]
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Page 134
134 | Installing System Components Installing the 3.5" H ard -D rive B ackplan e CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to[...]
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Page 135
Installing System Components | 135 Expander Card (Op tional) NOTE: The information in this section applies only to system with the 2.5" SA T A2 and SAS backplane. Removi ng the Expa nder Car d CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs a s authorized [...]
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Page 136
136 | Installing System Components Figure 3- 34 . Removing and Installing t he 2.5" Hard-Drive Cage (1) 1 2.5" hard-drive cage 2 screw (10) 5 Remove the sc rews that secure the front - panel assemblies to the chassis. See Figure 3 - 34 . 6 Disconne ct all the c ables from the backp lane. See Figure 5 -5 for 2.5 " hard drives. Note th[...]
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Page 137
Installing System Components | 137 8 Disconnect front panel cables from the fan controller boa rd. See Figure 5- 11 . Note the r outing of the cabl e underneat h the tab s on the chassis as you remove th em from th e syste m. You mus t route th ese cab les properly when you r eplace the m to prevent the cab les from being pinched or crimped . 9 Rem[...]
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Page 138
138 | Installing System Components Figure 3- 36 . Removing and Installing the B ackplane with the Expander Card 1 2.5" hard-drive cage 2 2.5" hard-drive backplane 3 screw (11) 4 expander card 12 Remove the expander card from the 2.5 " hard - drive bac kplane . See Figure 3 - 37 . Figure 3- 37 . Removing and Installing t he Expander C[...]
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Page 139
Installing System Components | 139 Install ing the Ex pander C ard CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is [...]
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Page 140
140 | Installing System Components Front Panels Removi ng the Front P anel CAUTION: Many repairs may only be done by a certified service techn ician. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing [...]
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Page 141
Installing System Components | 141 9 Remove the screws th at secure the front - pa nel assembl y to t he hard - drive cage. See Figure 3 - 38 . 10 Remove th e front - panel assembl y from the hard - driv e cage. See Figure 3- 38 . Figure 3- 38 . Removing and Installi ng a Front- Panel Assembly 1 front- panel assembly 2 screw (2) 11 Push aside the r[...]
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Page 142
142 | Installing System Components Figure 3- 39 . Removing and Installing a F ront Panel 1 front- panel assembly 2 front panel 3 retention hooks Installing the Front Panel CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentati[...]
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Page 143
Installing System Components | 143 5 Replace th e screws that sec ure the fr ont - pane l assembl y to the chassi s. See Figure 3 - 32 . 6 Replace th e screws that sec ure the h ard - drive ca ge to the chassis. S ee Figure 3 - 31 . 7 Connect f ront panel cables t o the fan c ontroller b oard. See Figure 5 - 11 . You must route these cables properl[...]
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Page 144
144 | Installing System Components 4 Disconne ct all the c ables from the bac kplane. See Figure 5 -3 for 3.5 " hard drives. Note the r outing of the cabl e underneat h the tab s on the chassis as you remove th em from th e syste m. You mus t route th ese cab les properly when you repl ace them to prevent th e cables from bein g pinch ed or cr[...]
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Page 145
Installing System Components | 145 Installing the Sens or Board for 3.5” H ar d D rive System CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Dam[...]
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Page 146
146 | Installing System Components Removi ng the Sensor Board for 2.5” H ar d D rive System CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damag[...]
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Page 147
Installing System Components | 147 Figure 3- 41 . Removing and Installing t he Sensor - Board Assembly 1 sensor- board assembly 2 screw (2) 10 Remove the screw that secur es the sensor b oard to the sensor - board holder . See Figure 3 - 42 . 11 Remove the sens or board fro m sensor - board holder . See Figure 3 - 42 . Figure 3- 42 . Removing and I[...]
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Page 148
148 | Installing System Components Installing the Sensor Board f or 2.5” H ar d D rive System CAUTION: Many repairs may only be done by a certified service techn ician. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Dam[...]
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Page 149
4 T roubleshooting Y our System | 149 T roubl eshooting Y our System Safety First – For Y ou and Y our System W ARNI NG: Whenever you need t o lift the system, get others to assist yo u. T o avoid injury, do not attempt to lift the sy stem by yourself. W ARNI NG: Before removing the s ystem cover , disconnect all pow er , then unplug the AC power[...]
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Page 150
150 | T roubleshooting Y our System T roubleshoot ing Syst em Startup Failure If your system halts during startup, especial ly after instal ling an operating system or reconfiguring y o ur system’s hard ware, check for invalid memory configurat ions. Thes e could cause the s ystem to halt at s tartup wi thout any video output. See " Syst em [...]
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Page 151
T roubleshooting Y our System | 151 3 If the problem is resolved, restart the s ystem, enter the S ystem Setup program, and check if the nonfuncti oning USB ports are enabled. 4 Replace th e keyboard/mouse with another work ing keyboar d/mouse. If the prob lem is r esolved, replace th e faulty k eyboard/mo use. If the prob lem is n ot resolve d, pr[...]
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Page 152
152 | T roubleshooting Y our System 4 Turn on the system and the serial device. If the prob lem is r esolved, replace th e seria l device. If the problem persis ts, see " Getting Help " on page 179 . T roubleshoot ing a NIC 1 Restart t he system and chec k for any s ystem mes sages pe rtaining t o the NIC controller . 2 Check th e appropr[...]
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Page 153
T roubleshooting Y our System | 153 T roubleshoot ing a W et System CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is[...]
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Page 154
154 | T roubleshooting Y our System T roubleshoot ing a Damaged Sy stem CAUTION: Many repairs may only be done by a certified service techn ician. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing tha[...]
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Page 155
T roubleshooting Y our System | 155 4 Enter the System Setup program. If the dat e and time ar e not corr ect in the S ystem Setup progr am, repl ace the bat tery . See “Rep lacing th e System B attery ” on p age 113 . CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple[...]
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Page 156
156 | T roubleshooting Y our System T roubleshoot ing Syst em Cooling Problem s CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servi[...]
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Page 157
T roubleshooting Y our System | 157 7 Restart the system . If the prob lem is r esolved, close the system. S ee " Closing the Sys tem " on page 118 . If the rep lacement fan does not operat e, see "Gett ing Help" on page 179 . T roubleshoot ing Syst em Memory 1 If the sy stem is n ot operati onal, turn off the system and attache[...]
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Page 158
15 8 | T roubleshooting Y our System 8 Install the system - board ass embly. Se e " Installin g a System - Boar d Assembly " o n page 88 . 9 Reconnec t the syst em to its electrical outlet, an d turn on the sys tem and attached per ipherals. 10 Enter the System Se tup program and che ck the system m emory settings. S ee " System Memo[...]
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T roubleshooting Y our System | 159 T roubleshoot ing a Hard Dri ve CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is[...]
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Page 160
160 | T roubleshooting Y our System T roubleshoot ing a Storage Controller NOTE: When troubleshooting a SAS RAID controller , also see the documentation for your operating system and the controller . 1 Enter the System Setup program and ensure that the SAS controller is enabled. S ee " Using the System Setup Program " on page 26 . 2 Resta[...]
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T roubleshooting Y our System | 161 9 Insta ll the system - board assemb ly. See " In stalling a Sys tem - Board Assembly " o n page 88 . 10 Reconnec t the sys tem to its electrical outlet , and turn on the sy stem and attached per ipherals. If the problem persis ts, see " Getting Help " on page 179 . T roubleshoot ing Expansion[...]
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162 | T roubleshooting Y our System T roubleshoot ing Process ors CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is n[...]
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Page 163
T roubleshooting Y our System | 163 12 Repeat step 9 and step 10 . If the problem persis ts, repeat step 11 and 12 with ot her removed processors (if pres ent) one by one. 13 If the problem stops by one of the t ested processors, the proces sor(s) tested bef ore is ( are) faulty. S e e " Getting Help " on page 17 9 . 14 If you h ave teste[...]
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Page 164
5 164 | Jumpers and Connectors Jumpers and Connec tors System Board Con nectors This secti on provid es specifi c informat ion about t he system jumpers. It also provides some basic information on jumpers and swi tches and describes the connectors on the various boards in t he system. Figure 5-1 . System Board Connectors 1 PCI -E x16 slot 3 2 PCI -[...]
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Page 165
Jumpers and Connectors | 165 11 Hard D riv e to backplane SATAII connector 5 12 Hard Dri ve to backplane SATAII connector 4 13 Hard D riv e to backplane SATAII connector 3 14 Hard D rive to back plane SATAII connector 2 15 H ard Drive t o backplane SATAII connector 1 16 Hard D rive to back plane SATAII connector 0 17 SGPIO connector 2 18 SGPIO conn[...]
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Page 166
166 | Jumpers and Connectors Backplane Conne ctors 3.5" Hard - D rive Ba ckplane With CPLD Figure 5-2 . Front View of the Backplane 1 3.5” backplane 2 SATAI I and SAS connectors 1- 4 (from left to right) for system board 1 3 SATAII and SAS connectors 6 - 5 (from left to right) for system board 2 4 SATAII and SAS connectors 1 - 4 (fro m left [...]
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Page 167
Jumpers and Connectors | 167 3 SGPIO connector 3 4 SATAII hard- drive connectors 1- 4 for system board 1 (from right to left) 5 SGPIO connector 2 6 SGPIO connector 1 7 backplane jumper 8 SATAII hard- drive connectors 5- 6 (from right to left) for system board 1 9 SATAII hard- drive connectors 1 - 4 (from right to left) for system board 2 10 SATAII [...]
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Page 168
168 | Jumpers and Connectors Figure 5-5 . Back View of the Backplane 1 power- supply connector 1 2 SATAII hard-drive connectors 1- 12 (from right to left) for system board 2 3 SATAII hard-drive connectors 1- 12 (from right to left) for system board 1 4 PCI - E x8 connector 5 power- supply connector 2 2.5" Hard-Dri ve Backplane Expa nder Card C[...]
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Page 169
Jumpers and Connectors | 169 Mid dle P lane Connector s Figure 5-7 . Middle Plane Connectors 1 M ini - SAS connector for hard drive 1-4 2 M ini - SAS connector for hard drive 5- 6 3 fan controller board connector 4 signal connector 5 middle plane to system board power connector 6 CPLD JTAG to system board 7 IPMB connector 8 power connector 2 9 powe[...]
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Page 170
170 | Jumpers and Connectors Expansion Card C onnectors Figure 5-8 . Expansion Card Connectors 1 PCI - E Gen 2 x16 iPass connector 2 expansion card (HI C card) 3 PCI - E Gen 2 x16 golden fingers[...]
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Page 171
Jumpers and Connectors | 171 SAS Mezzanine Card Connector s Figure 5-9 . SAS Mezzanine Card Connectors 1 M ini - SAS connector 2 PCI - E Gen2 x8 connector 3 SAS mezzanine card 4 SGPIO connector B 5 SAS port 5 6 SAS port 4[...]
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172 | Jumpers and Connectors 10GbE Mezzanine Card Connectors Figure 5- 10 . 10GbE Mezzanine Card Connectors 1 10GbE mezzanine card 2 PCI - E Gen2 x8 connector 3 SFP + port 1 4 SFP + port 0[...]
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Jumpers and Connectors | 173 Fan Controller Boa rd Connectors Figure 5- 11 . Fan Controller Board Connectors 1 front- panel connector for system board 4 ( not used ) 2 front- panel connector for system board 2 3 front- panel connector for system board 3 ( not used ) 4 front- panel connector for system board 1 5 system fan board power connector 1 6 [...]
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174 | Jumpers and Connectors Power Distribut ion Board Connecto rs Figure 5- 12 . Power Distribution Board Connectors 1 hard-drive backplane power connector 2 PMbus connector 3 main power connector 1 4 main power connector 2 5 system fan board power connector 6 bridge card con nector[...]
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Jumpers and Connectors | 175 Sensor Board C onnectors Figure 5- 13 . Sensor Board Connectors 1 power connector 2 sens or board[...]
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176 | Jumpers and Connectors Switch and Jum per Settings CAUTION: Many repairs may only be done by a cert ified service technician. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is not author[...]
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Jumpers and Connectors | 177 3.5 " Backplane Jumper Sett ings CAUTION: Many repairs may only be done by a certified service technici an. Y ou should only perform trou bleshooting and simple repa irs as authorized in your product documentation, or as directed by the on line or telephone service and support team. Damage due to servicing that is [...]
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178 | Jumpers and Connectors Figure 5- 16 . Jumpers Installed on Expander Card T able 5-3 . Jumpers Installed on Expander Card Jumper Function Off On A SAS Card Selection *Disable Enable B MLB Mode Selection *Disable Enable C UART Selection *Disable Enable D Reserved − − NOTE: The * in the table of system configuration jumper describes the defa[...]
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6 Getting Help | 179 Getting Help Contacting Dell For customers in the United States, cal l 800 - WWW - DELL (800 - 999 - 3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell prov ides severa l online a nd telephone - based su ppor[...]
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7 180 | Index Index A about your system, 10 B back panel features, 15 backplane installing, 134 removing, 131 backplane jumper settings, 177 batteries troubleshooting, 154 battery (system) replacing, 113 blank hard drive, 80 C collecting system event log, 23 contacting dell , 179 cool ing fans installing, 120 removing, 118 troubleshooting, 156 D da[...]
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Index | 181 81 troubleshooting, 159 heat sink installing, 91 heat sink removing, 90 heat sinks installing, 91 removing, 90 I indicator codes AC power , 21 hard- drive indicator , 14 NIC, 18 NIC (Management P ort), 19 power and system boar d, 20 indicators back panel, 15 front panel, 11 installing backplanes, 134 cooling fans, 120 expander car d, 13[...]
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182 | Index removing, 92 processors troubleshooting, 162 R removing backplanes, 131 cooling fans, 118 daughter card, 101, 103 expander car d, 135 expansion car d, 95 expansion car d connec tor , 99 fan controller boar d, 123 front panel, 140 hard drive, 81 hard drive blank, 80 heat sink, 90 hot- swap hard dr ive, 81 memory modules (DI MMs), 110 mid[...]
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Index | 183 hard drive, 159 keyboar d, 150 memory , 157 NIC, 152 processors, 162 SAS R AID controller daughter card, 160 sequence, 149 system battery , 154 system boot issues, 23 system cooling, 156 video , 150 wet system, 153 V video troubleshooting, 150 W warranty , 25 wet system troubleshooting, 153[...]