Dell D430 manual

www .dell.com | support.dell.com Dell™ Latitude™ D430 User’ s Guide Model PP09S[...]

F or information on other documen tation included with your computer , see "F inding Information" on page 11. Notes, Notices, and Cautions NOTE: A NOTE indicates important info rmation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardw are or loss of data and tells you how to avoi[...]

Contents 3 Contents 1 Finding Information 2 About Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Back View . . . . . . . . . [...]

4 Contents Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 5 Using the Keyboard and T ouch Pad Numeric Keypad . . . . . . . . . . . . . . . [...]

Contents 5 Microsoft Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . 44 7 Setting Up and Using Networks Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . 45 Setting Up a Network in the Micr osoft® Windows® XP Operating Sy stem . . 46 Setting Up a Network in the Micros oft Windows Vista® Operating Sy stem[...]

6 Contents 9 Securing Y our Computer Security Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 About Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing a Smart Card . . . . . . . . . . . . . . . . . . . .[...]

Contents 7 Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . . . . . 74 Double-Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . 75 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Optical drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Hard drive pro[...]

8 Contents If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . . 90 If only part of the display is readable . . . . . . . . . . . . . . . . . . . . 90 12 Sy stem Setup Program Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Mini-Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Wireless Local Area Network (WLAN) Cards . . . . . . . . . . . . . . 113 Mobile Broad[...]

10 Contents 18 Specifications Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Finding Information 11 1 Finding Information NOTE: Some features or media may be optional and may not ship with your computer . Some features or media may not be availabl e in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for[...]

12 Findin g Informa tion • How to set up my computer • Basic tr oubleshooting informat ion • How to run the Dell Diagnostic s • How to r emove and install parts Quick Reference Guide NOTE: This document may be optional and may not ship with your computer . NOTE: This document is avail able as a PDF at support.dell.com . • W arranty inform[...]

Finding Information 13 • Solutions — T roubleshooting hi nts and tips, ar ticles from technici ans, online cour ses, and frequently asked questions • Community — Online d iscussion with other Dell custome rs • Upgrades — U pgrade informat ion for co mponents, such as memory , the har d drive, and the opera ting system • Customer Care [...]

14 Findin g Informa tion • Informa tion on ne twork activi ty , the P ower Management W izard, hotk eys, and other items con t rolled by Dell QuickSet . Dell QuickSet Help T o view Dell QuickS et Help , right- click th e Quickset icon in the Micr osoft® W indows® taskbar . • How to r einstall my operatin g system Operating Sy stem media NOTE:[...]

About Y our Computer 15 2 About Y our Computer Front V iew 1 2 3 4 6 8 9 7 10 11 5[...]

16 About Y our Computer DISPLAY LATCH — Keeps the display closed. DISPLAY — F or more information about your display , see "Using the Display" on page 41. DEVICE STATUS LIGHTS If the computer is connected to an electric al outlet, the light operates as follows: • Solid g reen: The battery is charg ing. • Flashing green: The batter[...]

About Y our Computer 17 TOUCH PAD BUTTONS — P rovide the functionality of a mouse. See "T ouch P ad" on page 37 for more information. TRACK STICK BUTTONS — P rovide the functionality of a mouse. See "T ouch P ad" on page 37 for more information. TRACK STICK — P rovide the functionality of a mouse. See "T ouch P ad&quo[...]

18 About Y our Computer NOTICE: T o avoid losing data, turn off your computer by performing a Microsoft ® Windows ® operating sy stem shutdown rather than by pressing the power button. If the computer stops responding, press and hold the po wer button until the computer turns off completely (which may take several seconds). AMBIENT LIGHT SENSOR ?[...]

About Y our Computer 19 PC C ARD SLOT — Supports one PC Card, such as a modem or network adapter , or a 34-mm ExpressCard in an adapter . The computer ships with a plastic blank installed in the slot. F or more information, see "Installing a PC Card or an Expr essCard" on page 56. S MART C ARD SLOT — Supports one smart card. S ECURE D[...]

20 About Y our Computer Back V iew NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector . T o avoid damaging the computer , do not plug a telephone line into the network connector . 1 networ k connec tor (RJ -45) 2 modem connector (RJ-11) 3 USB connectors 4 video connector 5 powered USB connector 6 IEE[...]

About Y our Computer 21 MODEM CONNECTOR (RJ-11) USB CONNECTORS VIDEO CONNECTOR POWERED USB CONNECTOR IEEE 1394 C ONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. AC ADAPTER CONNECTOR The AC adapter converts AC pow er to the DC power requir ed by the computer . Y ou can connect the AC [...]

22 About Y our Computer NOTE: The D430 has been optimally des igned to be used with the slim Media Ba se for docking. However , it is compatible with the D-Family D/Port and D/Dock. With the use of the D-Family D/Port and D/Dock, all ports can be effectively utilized except for the 1394 port. If the use of this port is required, it is recommended t[...]

About Y our Computer 23 BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. F or more information, see "Using a Battery" on page 29. BATTERY CHARGE GAUGE — Provides information on the battery char ge. F or more information, see "Checking th e Battery Charge"[...]

24 About Y our Computer with your docking device for additional information. NOTICE: Y our computer features Dell Undock & Go™ technology that allows you to undock your computer without going into standby mode. Because the computer may not aut omatically go into standby mode when it is undocked, be sure the settings in the Power Options contr[...]

T ransferring Information to a New Computer 25 3 T ransferring Information to a New Computer Y ou can use your operating system "wizards" to he lp you transfer files and other data from one computer to another—for example, from an old computer to a new computer . F or instructions, see the following section that corresponds to the opera[...]

26 T ransferring Information to a New Computer 3 On the Which computer is this? screen, click New Computer → Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Wi ndows XP CD → Next . 5 When the Now go to your old computer screen appears, go to your old or s ource computer . Do not click Next at this time.[...]

T ransferring Information to a New Computer 27 6 When the disk creati on completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk. 2 Click Start → Run . 3 In the Open field on the Run window , browse to the path[...]

28 T ransferring Information to a New Computer[...]

Using a Battery 29 4 Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer , see the Product Information Guide or separate paper warranty document that shipped with your computer . F o r optimal computer performance and to help pres erve BIOS s ettings, operate your Dell™ port able computer with the m[...]

30 Using a Battery CAUTION: Do not dispose of batteries w ith household waste. When your bat tery no longer holds a charge, call your local waste disposal or envir onmental agency for advice on disposing of a lithium-i on battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the ri[...]

Using a Battery 31 Check the Battery Health NOTE: Y ou can check battery health in one of two way s: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. Fo r information about QuickSet, right-click the icon in the taskbar , and click Help . T o check the battery health using the charge gauge,[...]

32 Using a Battery NOTICE: If your computer loses AC and battery power wh ile in standby or sleep mode, it may lose data. T o enter standby mode in W indows XP , click the Start button, click T urn off computer , and then click Stand by . T o enter sleep mode in W indows Vista, click th e W i ndows Vi sta Start button , and then click Sl eep . Depe[...]

Using a Battery 33 Configuring Power Management Settings Y ou can use the QuickSet P ower Management W iza rd or W indows P ower Options Properties to configure the power management se ttings on your c o mputer . F or more information about QuickSet, right-click the QuickSet icon in the taskbar and click Help . Accessing Power Options Properties Wi[...]

34 Using a Battery T o remove the battery : 1 If the computer is connected to a docking device (docked), undock it. See the documentati on that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide and hold the battery-bay latch release on the bottom of the computer , and then remove the battery from the [...]

Using the Keyboard and T ouch Pad 35 5 Using the Keyboard and T ouch Pad Numeric Keypad Th e n u me ri c key pa d f un c ti on s li ke t he nu m er ic ke yp ad o n a n ex te r na l ke y bo ard . E a ch key on th e keypad has multiple functions. The k eypad numbers and symbols are mark ed in blue on the right of the keypad k eys. T o type a number o[...]

36 Using the Keyboard and T ouch Pad Battery Optical Drive T ray Display Functions Power Managemen t Speaker Functions <Fn><F3> Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 30). <Fn><F10> Ejects the tray out of the drive if Dell QuickSet is installed (see "Dell™ Q[...]

Using the Keyboard and T ouch Pad 37 Microsoft ® Windows ® Logo Key Functions T o adjust keyboard operation, such as the char acter repeat rate, open the Control P anel, click Pr i n t e r s and Other Hardware , and click Key b o a r d . F or information about the Control P anel, see the W indows Help and Support Center . T o access the Help and [...]

38 Using the Keyboard and T ouch Pad TRACK STICK BUTTONS — P rovide the functionality of a mouse. TOUCH PAD — P rovides the functionality of a mouse. TOUCH PAD BUTTONS — P rovide the functionality of a mouse. • T o move the cursor , lightly slid e your finger over the touch pad. • T o select an object, lightly tap once on the surface of t[...]

Using the Keyboard and T ouch Pad 39 Fingerprint Reader (optional) NOTE: The fingerprint reader is optional and may not be inst alled on your computer . For information on how to activate and use the security manag ement software that controls the fingerprint reader , see "Security Management Software" on page 64. Customizing the T ouch P[...]

40 Using the Keyboard and T ouch Pad 1 P ull the cap off the track stick. 2 Align the new cap over th e square track-stick post and gently press the cap d own onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 T est the track stick to ensure th at the cap is seated properly .[...]

Using the Display 41 6 Using the Display Adjusting Brightness When a Dell™ computer is running on battery powe r , you can conserve powe r by setting the display brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d. NOTE: Brightness key combinations only affect the display on your p[...]

42 Using the Display Y ou can enhance the legibility of te xt and change th e appearance of images on the scr een by adjusting display resolution. As you increase resolution, item s appe ar smaller on the screen. In contrast, lower resolution causes text and ima ges to appear larger and can benefit people with vision impairments. T o display a prog[...]

Using the Display 43 Using an External Monitor Simultaneously as an Extension of Y our Computer Display Y ou can attach an ext ernal monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "ext ended desktop" mode). This mo de al lo w s y ou to u se both screens in[...]

44 Using the Display 3 In the Display Settings window , click the monitor 2 icon, click the Extend the desktop onto this monitor check box, and then click Apply . 4 Click OK to close the Display Settings window . T o disable extended desktop mode: 1 In the Display Settings window , click the Settings tab. 2 Click the monitor 2 icon, uncheck the Ext[...]

Setting Up and Using Networks 45 7 Setting Up and Using Networks Setting up a computer network pr ovides connectivity between your computer and the Internet, another computer , or a network. F or example, with a network set up in a ho me or small office you can print to a shared printer , access drives and fi les on another computer , br owse other[...]

46 Setting Up and Using Networks Setting Up a Network in the Mi crosoft® Windows® XP Operating Sy stem 1 Click Start → All P rograms → Accessories → Communications → Network Setup Wi zard → Next → Checklist for creating a network . NOTE: Selecting the connection method lab eled This computer connects directly to the Internet enables t[...]

Setting Up and Using Networks 47 Wireless Local Area Network A WLAN is a ser ies of interco nnected compu ters that co mmunicate with each othe r over the air w aves rather than through a network cable connected to each computer . In a WLAN, a radio communications device called an access point or wireless router connects network co mputers and prov[...]

48 Setting Up and Using Networks The Order Confirmation for Y our Computer The order confirmation that you r eceive d when yo u order ed your computer lists the hardware and software that shipped with your computer . Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific[...]

Setting Up and Using Networks 49 • F ind out your wir eless router ’s broadcast name. Th e technical term for the name of your router ’s broadcast name is Service Set Iden tifier (SSID) or network name. 15 If necessary , configure your wireless network card to connect to the wireless network (see "Connecting to a WLAN" on page 49). [...]

50 Setting Up and Using Networks 1 Click → Connect T o → Manage wireless netw orks . 2 Double-click a profile to open the wireless network properties scr een. F or specific info rmation about the w ireless configurat ion utility installed on your computer , see your wireless network documentation in the W indows He lp and Support Center (s ee &[...]

Setting Up and Using Networks 51 Mobile Broadband (or Wireless Wide Area Network) A Mobile Broadband network, also known as a W ireless W ide Area Network (WW AN), is a hi gh-speed digital cellular network that provides Internet acce ss over a much wider geographi cal area than a WLAN, which typically covers only from 100 to 1000 feet. Y our comput[...]

52 Setting Up and Using Networks On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as we ll as other har dware components. NOTE: The Mobile Broadband card is listed under Modems . Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband[...]

Setting Up and Using Networks 53 Managing Y our Network Settings Through the Dell QuickSet Location Profiler The Dell QuickSet L ocation P rofiler helps you m a nage network settings th at corr espond to your computer ’s physical location. It includ es two categories of profile settings: • Location P rofile Settings • General Mobility Setti n[...]

54 Setting Up and Using Networks[...]

Using Cards 55 8 Using Cards Card T ypes This computer supports the following PC Cards, 34-mm Expr essC ard (with adapter), SD (Secure Digital) car d, and smart car ds. See "Installing a Smart Card" on page 62 for more information on smart card s. See "Specifications" on page 131 for information on supported car d types. NOTE: A[...]

56 Using Cards Card Blanks Y our computer shipped with a plasti c blank installed in the card slots. Blanks protect unused slots from dust and other particles. Save the blank for use when no card is inst alled in the slot; blanks from other computers may not fit your computer . T o remove th e blank, s ee "Removing a PC Car d or Blank" on[...]

Using Cards 57 2 Slide the card into the slot until the card is completely seated in its connector . If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Car ds and automati cally loads the appropriate devi ce driver . If the configuration program tells you to load th[...]

58 Using Cards Removing a PC Card or Blank NOTICE: Use the PC Card configur ation utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer . If y ou do not stop the card in the configuration utility , you could lose data. Do not attempt to eject a ca rd by pulling its cable, if one[...]

Using Cards 59 Installing or Removing a Secure Digital (SD) Card 1 Ensure that the car d orientation is correct; the gold-metal contacts should be facing downward. 2 Slide the card into the slot until the card is completely seated in its connector . T o remove a secur e digital card, pr ess in on the card and it will spring outwar d. Remove the car[...]

60 Using Cards Extended Cards An extended car d (for example, a wir eless network ad apte r) is longer than a standard car d and extends outside the computer . F ollow these pr ecautions when using extended car ds: • P rotect the exposed end of an installed card. Striki ng the end of the card can damage the system board. • Always remove an e xt[...]

Securing Y our Computer 61 9 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security ca ble lock. A security cable lock is a commercially available an titheft device. T o use the lock , attach it to the security cable slot on your Dell™ computer . F or mor e information, see the instructions included with th[...]

62 Securing Y our Computer Installing a Smart Card Y ou can install a smart card in th e computer while the computer is running. The com puter automatically detects the car d. T o install a smart card: 1 Hold the card so that the gold cont act pad is facing upward and pointing toward the smart card slot. 2 Slide the smart card into the smart card s[...]

Securing Y our Computer 63 Passwords NOTE: Passwords are disabled when you receive your computer . A primary (or system) pass word, an administrator password, and a hard drive password all pr event unauthorized access to your computer in different ways. The following ta ble i dentifies types and fea tures of passwords availabl e on your computer . [...]

64 Securing Y our Computer Using a Primary (or Sy stem) Password The primary p assword allows you to protect the computer from unauthorized access. When you first start your computer , you must assign a primary passwor d at th e prompt. If you do not enter a password within 2 minutes, th e computer returns to its previous operating state. NOTICE: I[...]

Securing Y our Computer 65 If you do not enter a password within 2 minutes, th e computer returns to its previous operating state. If you enter the wrong password, a message tells you that the password is invalid. P ress <Enter> to try again. If you do not enter the corr ect password in t hree attempts, the computer tries to start from anothe[...]

66 Securing Y our Computer c Under TPM A ctivati on , select Activate and press <Enter>. NOTE: Y ou only need to activate the program once. d Once the process is complete, the computer either r estarts automatically or prompts you to restart your computer . Security Management Software The security management software is designed to util ize [...]

Securing Y our Computer 67 • Contact Dell customer service to report the miss ing computer . P rovide the computer Service T ag, the case number , and the name, address, and phone numb e r of the law enforcement agency to which you reported the missing computer . If possible, give the name of the investigating officer . The Dell customer serv ice[...]

68 Securing Y our Computer[...]

Cleaning Y our Computer 69 10 Cleaning Y our Computer CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . Computer , Keyboard, and Display CAUTION: Before you clean your computer , disconnect the computer from the electrical outlet and remove any installed batteries. Cl[...]

70 Cleaning Y our Computer Optical Disks NOTICE: Alway s use compressed air to clean the lens in the optical drive, and follow t he instructions that come with the compressed-air product. Neve r touch the lens in the drive. If you notice problems, such as skipping, with the pl ayback quality of your op tical disks, try cleaning them. 1 Hold the dis[...]

T roubleshooting 71 11 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proactiv e e -m a il no ti f ic at i on of so ft w are an d h ard w are updates for your computer . The service is free an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell [...]

72 T roubleshooting a When the DELL™ logo appears, press <F12> immediately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating sy stem l ogo appears, continue to wait until you see the Microsoft ® Windows ® desktop; th en, shut down your computer and try again. NOTE: Before attempt[...]

T roubleshooting 73 2 After you have selected the Test System option from the main menu, the following menu appears. NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer . 3 If a problem is encountered during a test, a message appears with an error code and a description o[...]

74 T roubleshooting 5 When the tests are complete, close th e test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. 6 Remove the Dell D rivers and Utilities media (if applicable). Dell Support Utility The Dell Support Utility is in stalled on your computer and available [...]

T roubleshooting 75 • Check your computing environment • V iew the Dell Support Utility settings • Access the help file for the Dell Support Utility • V iew frequently ask ed questions • Learn more about the Dell Support Utility • T urn the Dell Support Utility off Double-Clicki ng the Dell Support Icon Double-click the icon to manually[...]

76 T roubleshooting Optical drive problems NOTE: High-speed optical drive vi bration is nor mal and may cause noise, whi ch does not indicate a defect in the drive, CD, or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DV D titles work in all DVD drives. Problems writing to an optical drive C LOSE OTHER PROGRA[...]

T roubleshooting 77 NOTE: The User Account Control window may appear . If you are an administrato r on the computer , click Continue ; otherwise, contact your administr ator to continue the desired action. 4 Click Scan for and attempt recovery of bad sectors → Start . E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proce[...]

78 T roubleshooting an upgrade) to scan the computer and r emove spyware. F or more information, go to support.dell.com and search for the keywor d spyware . Error Messages F ill out the Diagnostics Checklist (see "Diagnostics Ch ecklist" on page 129) as you complete these checks. CAUTION: Before you begin any of the procedures in this s [...]

T roubleshooting 79 H ARD - DIS K DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer , remove the hard drive (see "Har d Drive" on page 105), and boot the computer from a CD. Then shut down the computer , reinstall the har d drive, and restart the computer . Run the Har d-Disk Drive tests in [...]

80 T roubleshooting faulty or improperly seated. Reinstall the memory module s (see "Memory" on page 108) and, if necessary , replace them. M EMORY WRITE / READ FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory mo dule may be faulty or improperly seated. Reinstall the memory module s (see "Memory" on page 108) and, if[...]

T roubleshooting 81 the Dell Diagnostics (see "Dell Diagnostics" on page 71). U NEXPECTED INTERRUPT IN PR O TECTED MODE — The keyboar d controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and th e Keyboar d Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 71). X[...]

82 T roubleshooting External Keyboard problems NOTE: When you attach an external keyboard, the in tegrated keyboard remains fully functional. C HECK THE KEYBOARD CABLE — Shut down th e computer . Disconnect the keybo ard cable and check it for damage, and firmly reconnect th e cable. If you are using a keyboar d extension cable, disconnect it and[...]

T roubleshooting 83 The computer doe s not start up E NSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO TH E COMPUTER AND TO THE ELECTRICAL OUTLET . The computer stops re sponding NOTICE: Y ou might lose data if you are unable to perform an operating sy stem shutdown. T URN THE COMPUTER OFF — If you are unable to get a r esponse by pressi ng a key[...]

84 T roubleshooting • V erify that the device drivers do not conflict with the program. • If necessary , uninstall and then reinstall the program. B ACK UP YOUR FILES IMMEDIATELY U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOP PY DISKS , OR CD S S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE St[...]

T roubleshooting 85 network connector on the back of the computer and the network connector . C HECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that n o network communication ex ists. Replace the network cable. P LUG THE A/C POWER ADAPTER INTO THE COMPUTER — If batter power only , the QuickSet utility can disable the onboa[...]

86 T roubleshooting If the battery status light flashes gr een and orange , the battery is too hot to charge. Shut down the computer , dis connect the computer from the electri cal outlet, and then let the battery and computer cool to room temperatur e. If the battery status light rapidly flashe s orange, the battery may be defective. Contact Dell [...]

T roubleshooting 87 Printer Problems F ill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 129) as you complete these checks. CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your prin ter , cont[...]

88 T roubleshooting Sound and Speaker Problems F ill out the Diagnostics Checklist (see "Diagnostics Ch ecklist" on page 129) as you complete these checks. CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . No sound from integ rated speakers A DJUST THE W IND[...]

T roubleshooting 89 C HECK THE MOUSE CABLE — Shut down the computer . Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension ca ble, disconnect it and connect th e mouse dir ectly to the com puter . T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 Shut down the [...]

90 T roubleshooting If the display is difficult to read A DJUST THE BRIGHTNESS — P ress <Fn> and the u p- or down-arrow key . M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speak er system includes a subwoofer , ensur e that the subwoofer is at least 60 cm (2 ft) away from the computer or external monito[...]

Sy stem Setup Program 91 12 Sy stem Setup Program Overview NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set thr ough the sy stem setup progr am. (An exception is the External Hot Key option, which you can disable or enable only through the sy s[...]

92 Sy stem Setup Program Sy stem Setup Screens NOTE: For information about a specific item on a sy stem setup screen, highlight the item and see the Help area on the screen. In the system setup program, primary categories of settings ar e listed on the left. T o view the types of settings in a category , highlight th e category and press <Enter&[...]

Sy stem Setup Program 93 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence without ente ring the system setup program. (Y ou can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a dock[...]

94 Sy stem Setup Program[...]

Reinstalling Software 95 13 Reinstalling Software Drivers What Is a Driver? A driver is a progr am that control s a device such as a printe r , mou se, or keyboard. All devices require a driver program. A driver acts lik e a translator between the device and any other programs that use the device. Each device has its own set of specialized commands[...]

96 Reinstalling Software NOTE: The User Account Control window may appear . If you are an administrato r on the computer , click Continue ; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an ex clamation point (a yellow circle with a [!] ) on the device icon. If an ex clamation point is next to the d[...]

Reinstalling Software 97 time that you run the CD, it might prompt you to install setup files. Click OK , and follow the instructions on the screen to continue. 3 Fr o m t h e Language drop-down menu in the toolbar , select your preferr ed language for the driver or utility (if available). 4 At the welcome screen, click Next and wait for the CD to [...]

98 Reinstalling Software 4 Double-click the name of the device fo r which you are installing the driver . 5 Click the Driver tab → Update Driver → Browse my computer for driver software . 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name o[...]

Reinstalling Software 99 Using Microsoft ® Windows ® Sy stem Restore The W indows operating systems provide a System Re store option which allows you to return your computer to an e arlier operating state (wi thout affecting data files) if changes to the har dware, softwar e, or other system settings have left the computer in an undesirable o per[...]

100 Reinstalling Software Enabling Sy stem Restore NOTE: Windows Vista does not disable Sy stem Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP . If you reinstall W indows XP with le ss than 200 MB of free har d-disk spa ce available, System Restore is automatically disabled. T o see if System Restore is e[...]

Reinstalling Software 101 Using the Operating Sy stem CD Before Y ou Begin If you are considering r einstalling the Windows op erating system to correct a problem with a newly installed d river , first t ry using Windows Device Dr iver Rollb ack. See "Using W indows Device Driver Rollback" on page 96. If Device Driver Rollba ck does not r[...]

102 Reinstalling Software[...]

Adding and Replacing Parts 103 14 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for removing an d installing the components in your computer . Unless otherwise noted, each procedure assu mes that the following conditions exist: • Y ou have performed the steps in "T urning O ff Y our Computer" on page 103 [...]

104 Adding and Replacing Parts The computer turns off after the operatin g system shutdown process is comp lete. 2 Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to tur[...]

Adding and Replacing Parts 105 7 Remove the battery : a Slide the battery-bay latch releas e on the bottom of the computer . b Remove the battery from the battery bay . 8 P ress the power button to ground the system board. 9 Remove any installed PC Cards from the PC Card slot. 10 Remove any installed modules, includ ing a second battery , if instal[...]

106 Adding and Replacing Parts T o replac e the hard drive in the hard drive bay: 1 F ollow the procedures in "Befor e Y ou Begin" on page 103. 2 T urn the computer over , and remove the hard drive screws (see "Removing the Hard Drive" on page 106). NOTICE: When the hard drive is not in the computer , store it in pr otective ant[...]

Adding and Replacing Parts 107 NOTICE: When the hard drive is not in the computer , store it in pr otective antistatic packag ing. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 5 Use the pull-tab to disconnect the hard drive cabl e from the system board connector and remove the hard drive from the com[...]

108 Adding and Replacing Parts Replacing the Har d Drive NOTICE: Use firm and even pressure to slide the drive into p l ace. If you use excessiv e force, you may damage the connector . 1 F ollow the steps in "Removing the Hard Drive" on page 106 in reverse or der . NOTE: This computer is not equipped with an optical drive—use the Media [...]

Adding and Replacing Parts 109 NOTE: Memory modules purchased from Dell are covered under your computer warranty . CAUTION: Before you begin any of the procedures in this secti on, follow the safety in structions located in the Product Information Guide . 1 F ollow the procedures in "Befor e Y ou Begin" on page 103. NOTICE: T o prevent da[...]

110 Adding and Replacing Parts 4 Replace the cover . NOTICE: If the cover is difficult to clos e, remove the module and reinstall it . Forcing the cover to close may damage your computer . 5 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. 6 T urn on the computer . As the computer boots,[...]

Adding and Replacing Parts 111 a Remove the three M2 x 3-mm screws across the top of the keyboar d. NOTICE: Lift the keyboard carefully in step b to ensure that you do not pull the keyboard wire. b Slide the keyboard forwa rd to gain access to th e two keyboard connectors . c P ull up on the plastic bar on th e k eyboard connectors to disc onne ct [...]

112 Adding and Replacing Parts Hinge Cover CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the [...]

Adding and Replacing Parts 113 Mini-Cards If you order ed a WLAN card with your computer , the car d is already i nstalled. CAUTION: Before you begin any of the procedures in this s ection, follow the safety instructions in the Product Information Guide . NOTICE: T o prevent damage to the sy stem board, remove t he main battery before y ou service [...]

114 Adding and Replacing Parts NOTICE: T o prevent damage to the connector , do not use tools to spread the securing clips. d Release the card by pushing the metal securing cl ips toward the back of the computer until the card pops up slightly . e Lift the card out of its connector . NOTICE: The connectors are keyed to ensure correct insertion. If [...]

Adding and Replacing Parts 115 (white) to the antenna connector with the whit e triangle. Connect the auxiliary antenna cable (black) to the antenna connec tor with the black triangle. NOTE: If your computer has a gray cable, connect it to the connector with the gray triangle, if one is available on your card. 5 Connect the antenna ca bles to the W[...]

116 Adding and Replacing Parts NOTICE: T o prevent damage to the connector , do not use tools to spread the securing clips. b Use your fingertips to carefully spr ead apart the metal securi ng tabs until th e card p ops up s ligh tly . c Slide and lift the Mobile Broad band card out of its connector . NOTICE: The connectors are keyed to ensure corr[...]

Adding and Replacing Parts 117 Subscriber Identity Module (SIM) Card NOTICE: T o protect the SIM card from electrostatic discharge (ESD), do not touch the SIM card connector . Also, take care when removing the card to slide the card complete ly out of the metal tabs before lifting the card out of the slot. The card is brittle and may easily break o[...]

118 Adding and Replacing Parts NOTICE: T o avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer . NOTICE: T o prevent damage to the sy stem board, remove t he main battery before y ou service the computer . If you order ed an internal card with Blue[...]

Adding and Replacing Parts 119 1 F ollow the procedures in "Befor e Y ou Begin" on page 103. 2 Remove the keyboar d (see "Mini-Cards" on page 113). 3 Disconnect the coin-cell battery cable co nnector from the system board connector . 4 Remove the coin-cell battery from the system board. When you replace the battery , insert it a[...]

120 Adding and Replacing Parts[...]

Dell™ QuickSet 121 15 Dell™ QuickSet NOTE: This feature may not be available on your computer . Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Dependin g on what you wa nt to do in De ll™ QuickSet, you c[...]

Dell™ QuickSet 122[...]

T raveling With Y our Computer 123 16 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a sa fe place away from the computer or ca rrying case. Use the Service T ag if you need to r eport a loss or theft to law enforcement officials an[...]

124 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To d i s a b l e wireless activity , use th e wir eless switch (see "[...]

Getting Help 125 17 Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover , first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer , you can comple te the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting"[...]

126 Getting Help www .dell.com | suppo rt.dell.com DellConnect DellConnect is a simple online access tool that al lows a Dell service and support associate to access your computer through a broadband conn ection, diagnose your problem and repair it all under your supervision. F or mor e information, go to support.dell.com and click DellConnect. Onl[...]

Getting Help 127 AutoT ech Service Dell's automated support service—AutoT ech—provi des recorded answers to the questions most frequently ask ed by Dell customers a bout their portable and desktop computers. When you call AutoT ech, use your touch-tone teleph one to select the subjects that correspond to your questions. F or the telephone [...]

128 Getting Help www .dell.com | suppo rt.dell.com Y ou are responsible for paying shipping expenses. Y ou a re also responsible for insuring any produ ct returned, and you assume the risk of loss during shipment to D ell. Collect On Delivery (C.O .D.) packages are not accepted. Returns that are missing any of the pr ecedi ng requir ements will be [...]

Getting Help 129 Diagnostics Checklist Name: Date: Address: Phone number : Service T ag (bar code on the b ack or bottom of the computer): Express Service Code: Return Material Authorization Number (i f provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, vers[...]

130 Getting Help www .dell.com | suppo rt.dell.com[...]

Specifications 131 18 Specifications NOTE: Offerings may vary by region. Fo r more information regarding the configuration of your computer , click Start → Help and Support and select the option to view info rmation about your computer . Processor P rocessor type Intel ® Core™ Solo and Intel Cor e 2 Duo processors L1 cache 32 KB (internal) L2 [...]

132 Specifications www .dell.com | suppo rt.dell.com Minimum memory 1 GB (onboard memory) Maximum memory up to 2 GB Smart Card Read/write capabilities reads and writes to all ISO 7816 1/2/3/4 microprocessor car ds (T=0, T=1) Cards supported 3 V and 5 V P rogram technology supported Java cards Interface speed 9600–115,200 bps EMV level level 1 cer[...]

Specifications 133 Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface Intel High-Definition A udio Network adapter 10/100/1000 Ethernet LAN on system board Wi r e l e s s • internal PCI -e Mini-Card WLAN suppor t •B l u e t o o t h ® wireless te chnology support • WW AN Mini -Card support using USB interface Video Vide[...]

134 Specifications www .dell.com | suppo rt.dell.com Display T ype (WXGA) 12.1-inch WXGA 220nit Dimensions (12.1-inch display): Height 163.2 mm ( 6.43 inches) Wi d t h 261.12 mm (10.3 inches) Diagonal 307.34 mm (12.1 inches) Operating angle 0° (closed) to 180° Vie wi ng a ng le s: WXGA+ horizontal +/– 40/40° WXGA+ vertical +/– 10/30° Pixe l[...]

Specifications 135 Size: Wi d t h 64.88 mm (2.55-inch) sensor -active area Height 48.88-mm (1.92-inch) rectangle Battery Ty p e 9-cell hybrid lithium ion (68 WHr) 6-cell "smart" lithium ion (42 WHr) 4-cell "smart" lithium ion (28 WHr) (optional) Dimensions: Depth 77.5 mm (3.05 inches) Height 19.5 mm (0.76 inch) Wi d t h 123.4 mm[...]

136 Specifications www .dell.com | suppo rt.dell.com Life span (approximate) 300 discharge/charge cycles T emperature range: Operat ing 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 100–240 V AC Input current (maximum) 1.5 A Input frequency 50–60 Hz Output curr ent 3.34 A (65- W AC adapter) 4[...]

Specifications 137 Depth 20.98 cm (8.26 inches) W eight 2.98 lbs (1.35 kg) with 4-cell battery 3.17 lbs (1.4 kg) with 6-cell battery 4.25 lbs (1.9 kg) with media base and 4-cell Environmental T emperatu re range: Operat ing 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Relative humidity (maximum): Operat ing 10% to 90% (nonc[...]

138 Specifications www .dell.com | suppo rt.dell.com[...]

Glossary 139 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the A C adapter power cable in to an electrical outl et. ACP I — advanced configur[...]

140 Glossary components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit us ed by your computer . A byte is usually equal to 8 bits. C C — Celsius — A temperature measur ement scale where 0° is the fre ezing point and 100° is the boiling point of wat[...]

Glossary 141 multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width . DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor[...]

142 Glossary C o d e w h e n co n ta c ti n g De ll f o r assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display . Also referred to as dual display mode . extended PC C ard — A PC Card that e xtends beyond [...]

Glossary 143 I IC — integrated circuit — A semiconductor wafer , or chip, on which thousands or millions of tiny electronic components ar e fabricated for use in computer , audio, and video equipment. IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the har d drive or CD [...]

144 Glossary while you are working on them, and alway s save your files befor e you shut down the computer . Y our computer can contain several different forms of memory , such as RAM, ROM, and video memory . F requently , the word memory is used as a synonym for RAM. memory address — A specific location where data is temporarily stor ed in RAM. [...]

Glossary 145 the devices attached to it. PCI Expr ess can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of differ ent speeds, they will operate at the slower speed. PCMCIA — P ersonal Computer Memory Card International Association — The organization that establishes standards for PC [...]

146 Glossary for troubleshooting problems. S SAS — serial attached SCSI — A faster , serial version of the SCSI interface (as opposed to the original SCSI parallel architecture). SA T A — serial AT A — A faster , serial version of the A T A (IDE) interface. ScanDisk — A Microsoft utility that checks files, folders, and the har d disk’s [...]

Glossary 147 system board — The main circuit board in your computer . Also known as the motherboard . system setup — A utility t hat serves as an interface between the computer hardwa re and the operating system. System setup allows you to configure user - selectable options in the BIOS, such as date and time or system password. Unless you unde[...]

148 Glossary infected disk, softwar e downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus i s a boot virus, which is stor ed in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the com[...]

149 Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency ener gy and, if not installed and used in accordance with the manufactur er ’s instruction manual, may cause in terference with radio and television reception. This equipment has been tested and found t o comply w ith the limi ts for a [...]

150 One Dell W ay Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide . Macrovision Product Notice This product incorporates copyright protection technolo gy that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporatio[...]