Dell DL2000 manual

www .dell.com | support.dell.com Dell™ PowerV ault™ DL2000 Hardware Owner’ s Manual Book.book Page 1 Monday, Septembe r 14, 2009 12:57 PM[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. ________________[...]

Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . 11 Other Information Y ou May Need . . . . . . . . . . . . 11 Accessing Sy stem Features Duri ng Startup . . . . . . 12 Front-Panel Featu res and Indicators . . . . . . . . . . 13 Hard-Drive In dicator Codes . . . . . . . . . . . . 15 Back-Panel Features and Indicators . . [...]

4 Contents Responding to Error Messages . . . . . . . . . . 45 Using the Sy stem Setup Program . . . . . . . . . 46 Sy stem Setup Options . . . . . . . . . . . . . . . . . . 46 Main Screen . . . . . . . . . . . . . . . . . . . . 46 Memory Information Screen . . . . . . . . . . . . 49 CPU Information Screen . . . . . . . . . . . . . . 50 Integrated [...]

Contents 5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 68 Before Y ou Begin . . . . . . . . . . . . . . . . . . 69 Removing a Drive Blank . . . . . . . . . . . . . . 69 Installing a Drive Blank . . . . . . . . . . . . . . 70 Removing a Hot-Plug Hard Drive . . . . . . . . . 70 Installing a Hot-Plug Hard Drive . . . . . . . . . . 70 Rep[...]

6 Contents SAS Controller Daughter Card . . . . . . . . . . . . . 85 Installing a SAS Controller Daughter Card . . . . . 85 SAS Controller Daughter Card Cabling Guidelines . . . . . . . . . . . . . . . . . 87 Removing a SAS Controller Daughter Card . . . . 87 Configuring the Boot Device . . . . . . . . . . . . . . 87 Expansion Cards . . . . . . . .[...]

Contents 7 Activating the Integ rated NIC TOE . . . . . . . . . . . 105 Processors . . . . . . . . . . . . . . . . . . . . . . . . 105 Removing a Processor . . . . . . . . . . . . . . . 105 Installing a Processor . . . . . . . . . . . . . . . 108 Sy stem Battery . . . . . . . . . . . . . . . . . . . . . . 110 Replacing the Sy stem Battery . . . . .[...]

8 Contents Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 129 Checking the Equipment . . . . . . . . . . . . . . . . . 130 T roubleshooting IRQ Assignment Conflicts . . . . 130 T roubleshooting Exte rnal Connections . . . . . . . 131 T roubleshooting the Video Subsy stem . . . . . . . 131 T roubleshooting the Keyboard . . . . . . . . . [...]

Contents 9 5 Running the Sy stem Diagnostics . . . . . 153 Using Server Administrator Diagnostics . . . . . . . . 153 Sy stem Diagnostics Features . . . . . . . . . . . . . . 153 When to Use the Sy stem Diagnostics . . . . . . . . . . 154 Running the Sy stem Diagnostics . . . . . . . . . . . . 154 Sy stem Diagnostics T esting Options . . . . . . . [...]

10 Contents Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Book.book Page 10 Monday, Se ptember 14, 2009 12:57 PM[...]

About Y our Sy stem 11 About Y our Sy stem This section describes the physical, firm ware, and software interface featur es that provide and ensure the essential fu nctioning of your system. The physical connectors on your system’s front an d back panels provide convenient connectivity and system expansion capabi lity . The system firmwar e, appl[...]

12 About Y our Sy stem • Operating system documentation descri bes how to install (if necessary), configure, and use the operating system softwar e. • Documentation for any components you purchased separately provides information to configure and install these options. • Updates are sometimes included with the system to describe changes to th[...]

About Y our Sy stem 13 Front-Panel Features and Indicators F igure 1-1 shows the controls, indicator s, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators <Ctrl+S> Option is displayed only if yo u have PXE support enabled through the System Setup P rogram (se[...]

14 About Y our Sy stem T able 1-2. Front-Panel LED Indica tors, Buttons, and Connectors Item Indicator , Button, or Connector Icon Description 1 P ower -on indicator , power button The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: If you turn off the sy stem using t[...]

About Y our Sy stem 15 Hard-Drive Indicator Codes The hard-drive carriers have two indicato rs—the drive-activity indicator and the drive-status indicator . See Figur e 1-2. In RAID configurations, the drive- status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the driv[...]

16 About Y our Sy stem Figure 1-2. Hard-Drive Indicators T able 1-3 lists the drive indicator patt erns for RAID har d drives. Different patterns are displayed as drive events occ ur in the system. F or example, if a hard drive fails, the "drive failed" patt ern appears. After the drive is selected for removal, the "drive being pr ep[...]

About Y our Sy stem 17 Back-Panel Features and Indicators F igure 1-3 shows the controls, indicat ors, and connectors located on the system's back panel. Figure 1-3. Back-Panel Features and Indicators Drive ready for insertion or r emoval Off Drive predicted failur e Blinks green, amber , and off. Drive failed Blinks amber four times per secon[...]

18 About Y our Sy stem Connecting External Devices When connecting external devices to yo ur system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly . (Device drivers are normally included with your operating sy stem software or with the dev[...]

About Y our Sy stem 19 Figure 1-4. Redundant Po wer Supply Indicators NIC Indicator Codes Each NIC on the back panel has an indic ator that provides information on network activity and link status. See F igure 1-5. T able 1-5 lists the NIC indicator codes. T able 1-4. Redundant Po wer Supply Indicators Indicator Function P ower supply status Green [...]

20 About Y our Sy stem Figure 1-5. NIC Indicators LCD Status Messages The system's control panel LCD provid es status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a norm al operating condition, and lights amber to indicate an error condition . The LCD scrolls a m[...]

About Y our Sy stem 21 NOTE: If your sy stem fails to boot, press the Sy stem ID button for at least five seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 167. T able 1-6. LCD Status Messages Code T ext Causes Corrective Actions N/A SYSTEM NAME A 62-character string that can be defined by th[...]

22 About Y our Sy stem E1310 RPM Fan ## RPM of specified cooling fan is out of acceptable operating range. See "Troubleshooting System Cooling Problems" on page 140. E1313 Fan Redundancy The system is no longer fan-redundant. Another fan failure will put the system at risk of over - heating. Check control panel LCD for additional scrollin[...]

About Y our Sy stem 23 E1414 CPU # Thermtrip Specified microprocessor is out of acceptable temperature range and has halted operation. See "T roubleshooting System Cooling P roblems" on page 140. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See "T roubleshooting the Microprocessors" [...]

24 About Y our Sy stem E141F CPU Protocol The system BIOS has reported a processor protocol error . See "Getting Help" on page 167. E1420 CPU Bus PERR The system BIOS has reported a processor bus parity error . See "Getting Help" on page 167. E1421 CPU Init The system BIOS has reported a processor initialization error . See &quo[...]

About Y our Sy stem 25 E1620 PS # Input Range P ower source for specified power supply is unavailable, or out of acceptable range. Check the AC power source for the specified power supply . If problem persists, see "T roubleshooting P ower Supplies" on page 139. E1624 PS Redundancy The power supply subsystem is no longer redundant. If the[...]

26 About Y our Sy stem E1712 PCI SERR B## D## F## PCI SERR Slot # The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. The system BIOS has reported a PCI system error on a component that resides in the specified slot. Remove and reseat the PCI expansion car ds. If [...]

About Y our Sy stem 27 E1811 HDD ## Rbld Abrt The specified hard drive has experienced a r ebuild abort. See "T roubleshooting a Hard Drive" on page 146. If the problem persists, see your RAID documentation. E1812 HDD ## Removed The specified hard drive has been removed from the system. Information only . E1913 CPU & Firmware Mismatch[...]

28 About Y our Sy stem E2011 Mem Config Err Memory detected, but is not configurable. Error detected during memory configuration. See "T roubleshooting System Memory" on page 142. E2012 Unusable Memory Memory is configured, but not usable. Memory subsystem failure. See "T roubleshooting System Memory" on page 142. E2013 Shadow B[...]

About Y our Sy stem 29 E201E POST Mem Test BIOS POST memory test failure. See "T roubleshooting System Memory" on page 142. If problem persists, see "Getting Help" on page 167. E201F DRAC Config Dell r emote access controller (DRA C) configuration failure. Check screen for specific error messages. Ensure that DR AC cables and co[...]

30 About Y our Sy stem E2111 SBE Log Disable Crd # DIMM ## The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" repr esents the DIMM implicated by the BIOS. If no memory riser card is present, the "Cr d #" string is left out of the message[...]

About Y our Sy stem 31 Solving Problems Described by LCD Status Messages The code and te xt on the LCD can often specify a very precise fault condition that is easily corrected. F or example, if the code E1418 CPU_1_Presence appears, you know that a microproce ssor is not installed in socket 1. In contrast, you might be ab le to det ermine the prob[...]

32 About Y our Sy stem the LCD displays the fault; when the temperature r eturns to the acceptable range, the message is removed from t he LCD. F or other faults, you must take action to remove the message from the display : • Clear the SEL — Y ou can perform this task remotely , but you will lose the event history for the system. • P ower cy[...]

About Y our Sy stem 33 T able 1-7. Sy stem Messages Message Causes Corrective Actions Alert! Redundant memory disabled! Memory configuration does not support redundant memory. Installed memory modules are not the same type and size; faulty memory module(s). Ensure that all memory modules are of the same type and size and that they are properly inst[...]

34 About Y our Sy stem DIMM pairs must be matched in size, speed, and technology. The following DIMM pair is mismatched: DIMM x and DIMM y. Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "Syste[...]

About Y our Sy stem 35 Diskette drive n seek failure Incorrect configuration settings in the System Setup program. R un the System Setup program to correct the settings. See "Using the System Setup P rogram" on page 45. F aulty or improperly installed diskette drive. Replace the diskette. If the problem persists, see "T roubleshootin[...]

36 About Y our Sy stem Error: Memory failure detected. Memory size reduced. Replace the faulty DIMM as soon as possible. F aulty or improperly seated memory module(s). See "T roubleshooting System Memory" on page 142. !!*** Error: Dell Remote Access Controller initialization failure*** DRAC virtual USB devices may not be available... Dell[...]

About Y our Sy stem 37 Manufacturing mode detected System is in manufacturing mode. Reboot to take the system out of manufacturing mode. MEMBIST failure - The following DIMM/rank has been disabled by BIOS: DIMM x Rank y F aulty memory module(s). See "T roubleshooting System Memory" on page 142. Memory address line failure at address , rea[...]

38 About Y our Sy stem No boot device available F aulty or missing optical/diskette drive subsystem, hard drive, or hard-drive subsystem, or no boot disk in drive A. Use a bootable diskette, CD, or hard drive. If the problem persists, see "T roubleshooting an Optical Drive" on page 143, "T roubleshooting an Optical Drive" on pag[...]

About Y our Sy stem 39 PCIe Degraded Link Width Error: Embedded Bus# nn /Dev# nn /Func n Expected Link Width is n Actual Link Width is n F aulty or improperly installed PCIe card in the specified slot. Reseat the PCIe card in the specified slot number . See "Expansion Cards" on page 88. If the problem persists, see "Getting Help"[...]

40 About Y our Sy stem Read fault Requested sector not found The operating system cannot read from the diskette or har d drive, the system could not find a particular sector on the disk, or the requested sector is defective. Replace the diskette. Ensur e that the diskette and har d drive cables are properly connected. See "T roubleshooting a U[...]

About Y our Sy stem 41 The amount of system memory has changed Memory has been added or removed or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the fa[...]

42 About Y our Sy stem Timer chip counter 2 failed F aulty system board. See "Getting Help" on page 167. Unsupported CPU combination Microprocessor(s) is not supported by the system. Install a supported microprocessor or microprocessor combination. See "P rocessors" on page 105. Unsupported CPU stepping detected Utility partitio[...]

About Y our Sy stem 43 W arning Messages A warning message alerts you to a poss ible problem and prompts you to respond befor e the system continues a ta sk. F or example, before you format a diskette, a message will warn you that yo u may lose all data on the disk ette. W arning messages usually interrupt the ta sk and requir e you to respond by t[...]

44 About Y our Sy stem Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not cover ed in this section. Record the message on a copy of the Diagnostics Checklist in "Getti ng Help" on page 167, and then follow the instructions in that section for obtaining technical assistance.[...]

Using the Sy stem Setup Program 45 Using the Sy stem Setup Program After you set up your syste m, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future r eference. Y ou can use the System Setup program to: • Change the system configuration sto red in NVR AM aft[...]

46 Using the Sy stem Setup Program Using the Sy stem Setup Program T able 2-1 lists the keys that you use to view or change information on the System Setup program screens and to e xit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the sy stem. Sy stem Setup Options Main S[...]

Using the Sy stem Setup Program 47 Figure 2-1. Main Sy stem Setup Program Screen T able 2-2 lists the options and descripti ons for the information fields that appear on the main System Setup program screen. NOTE: The options for the Sy stem Setup pr ogram change base d on the sy stem configuration. NOTE: The Sy stem Setup program defaults are list[...]

48 Using the Sy stem Setup Program CPU Information Displays information related to microprocessors (speed, cache size, and so on). Enable or di sable Hyper - Threading technology by changing the setting of the Logical Processor option. See T able 2-4. SA T A P ort X Displays type and capacity of SA T A drive attached to P ort X . Boot Sequence Dete[...]

Using the Sy stem Setup Program 49 Memory Information Screen T able 2-3 lists the descriptions for the in formation fields that appear on the Memory Information screen. Keyboar d NumLock ( On default) Determines whether your system starts up with the NumLock mode activated on 101- or 102-key k eyboards (does not apply to 84-key k eyboards). Report [...]

50 Using the Sy stem Setup Program CPU Information Screen T able 2-4 lists the options and descrip tions for the information fields that appear on the CPU Information screen. Snoop F ilter ( Disabled default) Enables or disables the snoop filter option. Low P ower Mode ( Disabled default) Enables or disables the low power mode of the memory . When [...]

Using the Sy stem Setup Program 51 Integrated Devices Screen T able 2-5 lists the options and descripti ons for the information fields that appear on the Integrated Devices screen. Demand-Based P ower Management ( Enabled default) Enables or disables demand -based power management. When enabled, the CPU P erformance State tables will be reported to[...]

52 Using the Sy stem Setup Program Embedded Gb NIC 1 ( Enabled with PXE default ) Enables or disables the system's integrated NIC. Options are Enabled without PXE , Enabled with PXE , and Disabled . PXE support allows the system to boot from the network. Changes take effect after the system r eboots. MAC Addr ess Displays the MAC address fo r [...]

Using the Sy stem Setup Program 53 Serial Communication Screen T able 2-6 lists the options and descripti ons for the information fields that appear on the Serial Communication screen. Sy stem Security Screen T able 2-7 lists the options and descripti ons for the information fields that appear on the System Security screen. T able 2-6. Serial Commu[...]

54 Using the Sy stem Setup Program P assword Status Setting the Setup P assword option to Enabled prevents the system password from being chan ged or disabled at system start-up. To lock the system password, assign a setup passwor d in the Setup P assword option and then change the P assword Status option to Locked . In this state, you cannot chang[...]

Using the Sy stem Setup Program 55 TPM Clear ( No default) NOTICE: Clearing the TPM will cause loss of all encryption key s in the TPM. This will prevent booting to the operating sy stem and result in loss of data if the encryption key s cannot be restored. Be sure to back up the TPM key s prior to enabling this option. When set to Ye s , all the c[...]

56 Using the Sy stem Setup Program Exit Screen After you press <Esc> to e xit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Sy stem and Setup Password Features NOTICE: The password features provide a basic level of security for the data on y[...]

Using the Sy stem Setup Program 57 Assigning a Sy stem Password Before you assign a system passwor d, enter the System Setup program and check the System P assword option. When a system password is assigned, the setting shown for the System Pa s s w o r d option is Enabled . If the setting shown for the P assword Status is Unlocked , you can change[...]

58 Using the Sy stem Setup Program Using Y our Sy stem Password to Secure Y our Sy stem NOTE: If you have assigned a setup passwor d (see "Using the Setup Password" on page 59), the sy stem accepts your s etup password as an alternate sy stem password. When the P assword Status option is set to Unlocked , you have the option to leave the [...]

Using the Sy stem Setup Program 59 Deleting or Changing an Existing Sy stem Password 1 When prompted, press <Ctrl><Enter> to disable the e xisting system password. If you are ask ed to enter your se tup password, contact your network administrator . 2 Enter the System Setup program by pressing <F2> during POST . 3 Select the Syste[...]

60 Using the Sy stem Setup Program After you verify the password, the Setup P assword setting changes to Enabled . The next time you enter the System Setup program, the system prompts you for the setup password. A change to the Setup P assword option becomes effective immediately (restarting the system is not r equired). Operating With a Setu p Pas[...]

Using the Sy stem Setup Program 61 Baseboard Management Controller Configuration The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems r emotely . BM C provides the following features: • Uses the system’s integrated NIC • F ault logging and SNMP alerting • Access to system event log and sensor st[...]

62 Using the Sy stem Setup Program Book.book Page 62 Monday, Se ptember 14, 2009 12:57 PM[...]

Installing Sy stem Components 63 Installing Sy stem Components This section describes how to inst all the following system components: • Hard drives • P ower supplies • System fans • Cooling shroud • F an brackets • Cable routing • SAS controller daughter card •E x p a n s i o n c a r d s • Expansion card cage • DR AC card and c[...]

64 Installing Sy stem Components Inside the Sy stem CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by[...]

Installing Sy stem Components 65 The system board holds the system's control circuitry and other electronic components. Several hardwar e options , such as the microprocessors and memory , are installed dir ectly on the sy stem board. The expans ion-card cage containing the left riser accommodates up to two full-length PCIe expansion cards, wh[...]

66 Installing Sy stem Components 3 Rotate the left end of the bezel away from the system to release the right end of the bezel. 4 P ull the bezel away from the system. See Figur e 3-2. Figure 3-2. Removing the Front Bezel Replacing the Front Bezel T o replace the front bezel, perform the above steps in r everse. Opening and Closing the Sy stem CAUT[...]

Installing Sy stem Components 67 Opening the Sy stem T o upgrade or troubleshoot the syst em, remove the system cover to gain access to internal components. 1 Unless you are installing a hot-plug co mponent such as a cooling fan or power supply , turn off the system and attached peripherals, and disconnect the system from the electric al outlet and[...]

68 Installing Sy stem Components Figure 3-3. Removing the Cover Hard Drives This subsection describes how to install and configure SA T A hard drives in the system's internal hard-drive bays. Y o ur system features up to four SA T A 3.5-inch hard drives. All drives connect to the system boar d through the SAS backplane board. See "SAS Bac[...]

Installing Sy stem Components 69 Before Y ou Begin Hard drives ar e supplied in special hot-pluggable driv e carriers that fit in the hard-drive bays. Depending on your configuration, you r eceived one of the following two drive carrier types: • SA T A drive carrier — Usable only with a SA T A hard drive. • SA T Au drive carrier — Usable wi[...]

70 Installing Sy stem Components Installing a Drive Blank The drive blank is keyed to ensur e correct insertion into the drive bay . T o install a 3.5-inch drive blank, insert and rotate in the keyed side of the blank into the drive bay and press evenly on the other end of the blank until it is fully inserted and latched. Removing a Hot-Plug Hard D[...]

Installing Sy stem Components 71 3 Install the hot-plug hard drive. a Open the handle on the hard-drive carrier . Figure 3-4. Installing a Hot-Plug Hard Drive b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. c Close the handle to lock the drive in place. 4 Replace the front bezel, if it was removed in ste[...]

72 Installing Sy stem Components Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier 1 If you are r emoving a SA T A hard drive from a SA T Au drive carrier , remove the interposer card: a Viewing the har d drive carrier from the rear , locate the release lever on the left end of the interposer card. b P ush the lever awa[...]

Installing Sy stem Components 73 Figure 3-5. Installing a SA T A Hard Drive Into a SA T A Drive Carrier Installing a SA T A Hard Drive and Interposer Card Into a SA T Au Hard-Drive Carrier NOTE: When you install a SA T A hard drive into a SA T Au drive carrier , you must install an interposer card onto the back of the hard drive. The SA T Au drive [...]

74 Installing Sy stem Components 2 Viewing the assembly as shown in Fi g u r e 3 - 6 , a lign the bottom rear scr ew hole on the hard drive with the hole labeled "SA T Au" on the hard drive carrier . When aligned correctly , the rear of the interposer will be flush with the rear of the har d-drive carrier . 3 Attach the four screws to sec[...]

Installing Sy stem Components 75 Figure 3-6. Installing a SA T A Hard Drive and Interposer Card Into a SA T Au Drive Carrier 1 screws (4) 2 SA T Au drive carrier 3 interposer card (SA T A only) 4 SA T A hard-drive 5 hole labels SA T Au SAS 1 4 5 3 2 Book.book Page 75 Monday, Se ptember 14, 2009 12:57 PM[...]

76 Installing Sy stem Components Power Supplies Y our system supports one or two power suppl ies rated at an output of 750 W . If only one power supply is installed, it must be installed in the left power supply bay (1). If two power supplies are installed, the second power supply serves as a redundant, hot-plug power source. NOTICE: T o ensure pro[...]

Installing Sy stem Components 77 Figure 3-7. Removing and Installing a Power Supply Replacing a Power Supply 1 W ith the power -supply handle in the extended position, slide the new power supply into the chassis. See F igure 3-7. 2 Rotate the handle down until it is completely flush with the power -supply faceplate and the orange snap engages. See [...]

78 Installing Sy stem Components Removing the Power Supply Blank Using a Phillips screwdriver , remove the scr ew on the left side of the blank, rotate the blank slightly to clear t he bay , and remove from the chassis. NOTICE: T o ensure proper sy stem cooling, the power supply blank must be installed on the unoccupied power supply ba y in a non-r[...]

Installing Sy stem Components 79 Figure 3-8. Removing and Installing a Cooling Fan Replacing a Cooling Fan 1 Ensure that the fan handle is upright and lower the fan into its fan cage until the fan is fully seated. Then lower the fan handle until it snaps into place. See F igure 3-8. 2 Close the system. See "Closing the System" on page 67.[...]

80 Installing Sy stem Components Cooling Shroud The cooling shroud produces and directs airflow over the system memory modules. CAUTION: The DIMMs are hot to the touch for some time after the sy stem has been powered down. Allow the DI MMs to cool before handling them. NOTICE: Never operate your sy stem with the memory cooling shroud removed. Overh[...]

Installing Sy stem Components 81 Installing the Cooling Shroud 1 Align the hinges on the shroud pivots located on either end of the fan bracket. See F igure 3-9. 2 Slowly lower the shroud straight down into the system until the fan connector engages and the latches snap into place. Fan Brackets Removing the Fan Bracket CAUTION: Many repairs may onl[...]

82 Installing Sy stem Components Figure 3-10. Removing and Ins talling the Fan Bracket Replacing the Fan Bracket 1 Insert the two tabs on the right side of the fan bracket into the two slots on the system board tray . 2 Gently rotate the left end of the fan bracket downwar d into the system until the release latch and plastic clip fully engage. 3 R[...]

Installing Sy stem Components 83 Cable Routing Cables that extend through the system front-to-back ar e ro uted along a cable path within the interior right wall of the system chassis. The cables are secured by a cable r etention bracket that attaches to the inner wall. Removing the Cable Retention Bracket 1 Remove the cooling shroud. See "Rem[...]

84 Installing Sy stem Components Figure 3-11. Removing and Installing the Cable Retention Bracket Installing the Cable Retention Bracket 1 Insert the hooks and tabs of the cable retention brack et into the slots in the chassis wall and slide the bracket back until the latch engages. 2 Install the cooling fan bracket. See "Replacing the F an Br[...]

Installing Sy stem Components 85 SAS Controller Daughter Card Y our system includes a dedicated slot on the sideplane fo r a SAS controller daughter card. The SAS controller daught er car d provides the SAS storage subsystem for your system’s internal ha rd drives. The SAS controller daughter card is shown in F igur e 3-12. Installing a SAS Contr[...]

86 Installing Sy stem Components Figure 3-12. Installing a SA S Controller Daughter Card 6 Attach any cables from the SAS controller daughter card to the backplane, refer to F igure 3-13 for the cabling gu idelines for your system’s card and backplane configuration. 1 SAS controller daughte r card 2 SAS controller daughter card slot 3 release tab[...]

Installing Sy stem Components 87 SAS Controller Daughter Card Cabling Guidelines Figure 3-13. S AS Controller Daughter Card Cabling With 3.5-inch x4 Backplane Removing a SAS Controller Daughter Card 1 Disconnect the control panel cable. See "Removing the Control P anel Assembly" on page 122 2 Disconnect any SAS cables from the card. 3 Gen[...]

88 Installing Sy stem Components If you plan to boot the syste m from a hard drive, the drive must be attached to the primary (or boot) controller . The device that the system boots from is determined by the boot order specified in the System Setup program . The System Setup program provides option s that the system uses to scan for installed boot [...]

Installing Sy stem Components 89 NOTE: The procedure for installing expansion ca rds into the left and central risers is the same except that there is no card gui de for cards installi ng into the central riser , and only half-height cards are supp orted on the central riser . Full-length expansion card installation is illustrated in Figure 3-14. 1[...]

90 Installing Sy stem Components Figure 3-14. Installin g an Expansion Card 6 Connect any expansion-car d cables for the new card. See the documentation that came with the card for information about its cable connections. 7 Close the system. See "Closing the System" on page 67. Removing an Expansion Card CAUTION: Many repairs may only be [...]

Installing Sy stem Components 91 1 T urn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 67. 3 Disconnect all expansion-car d cables. 4 Release the expansion car d: a Open the expansion-car d latch. See F igure 3-14. b Grasp the e[...]

92 Installing Sy stem Components 4 Remove any expansion car ds from the expansion-card cage. See "Removing an Expansion Card" on page 90. 5 P ress the two blue release latches on th e e xpansion-card cage. See F igure 3-15. Figure 3-15. Installing and Remo ving the Expansion-Card Cage 6 Lift the cage straight up to cl ear the chassis. See[...]

Installing Sy stem Components 93 Replacing the Expansion-Card Cage CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is no[...]

94 Installing Sy stem Components 5 Angle the DR AC card so that its NI C connector inserts through the back- panel DR AC card opening, aligning the car d with the back standoff. Figure 3-16. Installing an d Removing a DRAC Card 6 Align the front edge of the DR AC card with the two front plastic retention standoffs adjacent to the DR AC system board[...]

Installing Sy stem Components 95 7 Connect the two short ribbon cables to the DR AC card and the system board. See F igure 6-2 for the connector locations NOTICE: Be careful when attach ing cables to the sy stem board that you do not damage the surrounding sy stem board components. a Connect one cable to connector 1 on the DR AC card and to DR AC_C[...]

96 Installing Sy stem Components 8 Add any PCI cards that wer e removed from the central riser . See "Installing an Expansion Card" on page 88. 9 Close the system. See "Closing the System" on page 67. 10 Reconnect the system and peripherals to their power sources, and turn them on. Optical Drive and Cable A slimline optical driv[...]

Installing Sy stem Components 97 4 Disconnect the optical drive cable from the back of the drive. 5 T o remove the optical drive, pr ess down and forward on the blue tray release tab and slide the drive tray out of the system. See F igure 3-17. Figure 3-17. Removing and Installing the Optica l Drive T ray Installing the Optical Drive 1 Insert the o[...]

98 Installing Sy stem Components 5 Remove the cable retention brack et fr om the right interior wall of the chassis. P ush the blue release latch and push the brack et toward the front of the system until the bracket detaches from the chassis slots. 6 Route the SA T A cable in the cable chan nel in the right wall of the chassis and replace the cabl[...]

Installing Sy stem Components 99 Removing the Optical Drive Cable CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not[...]

100 Installing Sy stem Components Sy stem Memory Y ou can upgrade your system memory to a maximum of 16 GB by installing 667MHz fully buffered (FB) DDR II memo ry modules in sets of 1-GB or 2-GB. The eight memory sockets ar e lo cated on the system board under the cooling shroud adjacent to the power suppl y bays . See F igur e 6- 2. Y ou can purch[...]

Installing Sy stem Components 101 •M e m o r y s p aring and memory m irroring requir e e ight FBDs, and all FBDs must be of identical memory size, speed, and technology . • Memory sparing and memory mirroring cannot be implemented at the same time. Non-Optimal Memory Configurations System performance can be affected if your memory configuratio[...]

102 Installing Sy stem Components Installing Memory Modules CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not autho[...]

Installing Sy stem Components 103 Figure 3-19. Installing and Removing a Memory Module 6 Align the memory module's edge connec tor with the alignment key on the memory module socket, and insert th e memory module in the sock et. NOTE: The memory module socket has an a lignment key that allows you to install the memory module in the socket in o[...]

104 Installing Sy stem Components 9 Replace the memory cooling shroud. See "Installing the Cooling Shroud" on page 81. NOTICE: Never operate your sy stem with the memory cooling shroud removed. Overheating of the sy stem can develop quickly resulting in a shutdown of the sy stem and the loss of data. 10 Close the system. See "Opening[...]

Installing Sy stem Components 105 4 Locate the memory module sockets on the system board. See F i gure 6-2. CAUTION: The DIMMs are hot to the touch for so me time after the sy stem has been powered down. Allow the DIMMs to cool before handling them. Handle the DIMMs by the card edge s, and avoid touching the DIMM components. 5 P ress down and out o[...]

106 Installing Sy stem Components 2 T urn off the system, including any at tached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 67. 4 Remove the fans. See "Remov ing a System F an" on page 78 5 Remove the fan bracket. See "Removing the F an Bracket&quo[...]

Installing Sy stem Components 107 Figure 3-20. Installing and Removing the Heat Sink 7 W ait 30 seconds for the heat sink to loosen from the processor . 8 Open the other heat sink retention lever . 9 If the heat sink has not separated fr om the processor , carefully rotate the heat sink in a clockwise, then counterclockwise direction until it r ele[...]

108 Installing Sy stem Components Figure 3-21. Installing an d Removing a Processor 13 Lift the processor out of the socket a nd leave the r elease lever up so that the socket is r eady for the new processor . NOTICE: Be careful not to bend any of the pins on the ZIF socket when removing the processor . Bending th e pins can permanently damage the [...]

Installing Sy stem Components 109 b W ith the p rocessor and the socket key s aligned, set the processor lightly in the socket. NOTICE: Do not use force to seat the processo r . When the processor is positioned correctly , it engages easily into the socket. c Close the processor shield. See F igure 3-21. d W hen the processor is fully seated in the[...]

110 Installing Sy stem Components See "R unning the System Diagnostics" on page 154 for information about running the diagnostics. Sy stem Battery The system battery is a 3.0-volt (V), coin-cell battery . Replacing the Sy stem Battery CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troub[...]

Installing Sy stem Components 111 Figure 3-22. Replacing the Sy stem Battery NOTICE: T o avoid damage to the battery conn ector , you must firmly support the connector while installing or removing a battery . 5 Install the new system battery . a Support the battery connector by pressing down firmly on the positive side of the connector . b Hold the[...]

112 Installing Sy stem Components 11 T o test the newly installed battery , turn off the system and disconnect it from the electrical outlet for at least an hour . 12 After an hour , reconnect the system to i ts electrical outlet and turn it on. 13 Enter the System Setup program and if the time and date are still incorrect, see "Getting Help&q[...]

Installing Sy stem Components 113 Figure 3-23. Replacing the Left Riser Board Installing the Left Riser Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and suppo[...]

114 Installing Sy stem Components 2 Slide the riser board towar d the expansion card openings until you feel the riser -board release pin snap into place. 3 Replace the expansion-car d cage. See "Replacing the Expansion-Card Cage" on page 93. 4 Install all expansion car ds in the expansion-card slots. See "Installing an Expansion Car[...]

Installing Sy stem Components 115 Figure 3-24. Installing the Central Riser Board Installing the Central Riser Board 1 F itting the two guides over the guide pi ns on the system board, gently lower the central riser board until the boar d connector is firmly seated into the system board sock et. See F igure 3-24. 2 Replace any PCI cards that wer e [...]

116 Installing Sy stem Components 4 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 81. 5 Install the optical drive cable. See "Removing the Optical Drive Cable" on page 99. 6 Close the system. See "Closing the System" on page 67. 7 Reconnect the system and peripherals to their power sources, a[...]

Installing Sy stem Components 117 Figure 3-25. Sideplane Removal and Installation 1 sideplane board 2 sideplane release tabs (2) 3 guides (2) 4 backplane connector 5p i n s ( 2 ) 1 2 5 3 4 Book.book Page 117 Monday, September 14, 2009 12:57 PM[...]

118 Installing Sy stem Components Installing the Sideplane Board CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not [...]

Installing Sy stem Components 119 NOTE: T o properly reinstall the hard drives, ensure that you record which hard drive you remove from which bay . 5 Disconnect the SAS cable(s) and cont rol panel cable from the backplane connectors. See "SAS Controller Daug hter Card Cabling Guidelines" on page 87 and "Removing the Cont rol P anel A[...]

120 Installing Sy stem Components Figure 3-26. SAS Backplane Board Removal Installing the SAS Backplane Board CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and suppo[...]

Installing Sy stem Components 121 4 Replace the fan bracket. See "Replacing the F an Bracket" on page 82. 5 Replace the fans. See "Replacing a Cooling F an" on page 79. 6 Replace the cooling shroud. See "In stalling the Cooling Shroud" on page 81. 7 Reinstall the SAS controller daug hter card. See "Installing a SA[...]

122 Installing Sy stem Components Control Panel Assembly (Service-only Procedure) NOTE: The control panel assembly consists of two separate modules—the display module and the control pane l circuit board. Use the following instructions to remove and instal l either module. Removing the Control Panel Assembly CAUTION: Many repairs may only be done[...]

Installing Sy stem Components 123 Figure 3-27. Control Panel Removal Installing the Control Panel Assembly 1 Insert the display module into the chassi s cutout and secure with the two T orx screws. 2 Affix the display module label to the display module. 3 Install the control panel board in the system chassis and secur e with the three Phillips scr [...]

124 Installing Sy stem Components 5 Connect the control panel cable to the control panel board. See F igure 3-27. 6 Close the system. See "Closing the System" on page 67. 7 Reconnect the system to the power so urce and turn on the system and attached peripherals. 8 If applicable, install the bezel. Sy stem Board (Service-only Procedure) R[...]

Installing Sy stem Components 125 NOTE: While removing the memory modules, r ecord the memory module socket locations to ensure proper installation. 10 Remove the heatsink(s) and microprocessor(s). See "Removing a P rocessor" on page 105. 11 Remove the TOE key , if present. S ee F igure 6-2 for the location of the TOE key . 12 Remove the [...]

126 Installing Sy stem Components Figure 3-28. Sy stem Board Removal 1 sy stem-board tray 2 sy stem-board tray riser release pin 3 sy stem board 4 sy stem-board securing tabs 3 2 1 4 Book.book Page 126 Monday, September 14, 2009 12:57 PM[...]

Installing Sy stem Components 127 Installing the Sy stem Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not au[...]

128 Installing Sy stem Components Book.book Page 128 Monday, September 14, 2009 12:57 PM[...]

T roubleshooting Y our Sy stem 129 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem T o perform certain procedures in this document, you must remove the system cover and work inside the system. W hile working inside the system, do not attempt to service the system ex cept as explained in this guide and elsewhere in your syst[...]

130 T roubleshooting Y our Sy stem Checking the Equipment This section provides troubleshoot ing procedures for e xternal devices attached to the system, such as the m onitor , keyboar d, or mouse. Before you perform any of the procedures, see "T roubleshooting External Connections" on page 131. T roubleshooting IRQ Assignment Conflicts M[...]

T roubleshooting Y our Sy stem 131 T roubleshooting External Connections Loose or improperly connected cables ar e the most likely source of problems for the system, monitor , and other peripherals (such as a printer , keyboard, mouse, or other external device). Ensur e that all external cables are secur ely attached to the external connectors on y[...]

132 T roubleshooting Y our Sy stem T o verify that the monitor is conn ected to the correct video connector , turn off the system and wait for 1 min ute, then connect the monitor to the other video connector and turn the system on again. 3 Determine whether the system has monit ors attached to both the front and rear video connectors. The system su[...]

T roubleshooting Y our Sy stem 133 T roubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly . Action 1 R un the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 153. If the test fails, continue to the next step. 2 Examine the mou[...]

134 T roubleshooting Y our Sy stem 2 If the problem is confined to a partic ular application, see the application documentation for specific port configuration requir ements that the program may requir e. 3 R un the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 153. If the tests run successfully [...]

T roubleshooting Y our Sy stem 135 Action 1 Enter the System Setup program, and ensure that the USB ports ar e enabled. See "Using the System Setup P rogram" on page 45. 2 T urn off the system and any USB devices. 3 Disconnect the USB devices, and co nnect the malfunctioning device to the other USB connector . 4 T urn on the system and th[...]

136 T roubleshooting Y our Sy stem T roubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 R un the appropriate online diagnostic test. See "Running the System Diagnostics" on page 154. 2 Check the appropriate indicator on the NIC connector . See "NIC Indicator Codes" on page 19. • If the link indicato[...]

T roubleshooting Y our Sy stem 137 T roubleshooting a Wet Sy stem Problem • Liquid spilled on the system. • Excessive humidity . Action CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online [...]

138 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem Problem • System was dropped or damaged. Action CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service[...]

T roubleshooting Y our Sy stem 139 NOTE: If the sy stem is turned off for long periods of time (for weeks or months), the NVRAM may lose its sy stem co nfiguration information. This situation is caused by a defective battery . Action 1 Re-enter the time and date through th e System Setup program. See "Using the System Setup P rogram" on p[...]

140 T roubleshooting Y our Sy stem 1 R un the appropriate online diagno stics test. See "Using Server Administrator Diagnostics" on page 153. 2 Locate the faulty power supply . The power supply's fault indicator is lit. See "P ower Indicator Codes" on page 18. NOTICE: Y ou can hot-plug the power supplies. On e power supply [...]

T roubleshooting Y our Sy stem 141 • Cables inside the system obstruct airflow . • An individual cooling fan has failed . See "T roubleshooting a F an" on page 141. T roubleshooting a Fan Problem • System-status indicator is amber . • Systems management software issues a fan-r elated error message. • F ront panel LCD indicates a[...]

142 T roubleshooting Y our Sy stem T roubleshooting Sy stem Memory Problem • F aulty memory module. • F aulty system board. • F ront-panel status LCD indicates a problem with system memory . Action CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authori[...]

T roubleshooting Y our Sy stem 143 10 Enter the System Setup program and check the system memory setting. See "Using the System Setup P rogram" on page 45. If the amount of memory installed does not match the system memory setting, then perform the following steps: a T urn off the system and attached peripherals, and disconnect the system[...]

144 T roubleshooting Y our Sy stem Action CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is n[...]

T roubleshooting Y our Sy stem 145 Action 1 Remove the tape cartridge you were using when the problem occurr ed, and replace it with a tape cartridge that you know works. 2 Ensure that the SCSI device drivers fo r the tape drive ar e installed and are configured corr ectly . 3 Reinstall the tape-backup software as instructed in the tape-backup soft[...]

146 T roubleshooting Y our Sy stem 14 If you cannot resolve the problem, see "Getting Help" on page 167 for information on obtaining technical assistance. T roubleshooting a Hard Drive Problem • Device driver error . • One or more har d drives no t recognized by the system. Action CAUTION: Many repairs may only be done by a certified [...]

T roubleshooting Y our Sy stem 147 c Exit the configuration utility and allow the system to boot to the operating system. 6 Ensure that the r equired device driver s for your controller daughter card are installed and ar e configured correctly . See the operating system documentation for more information. 7 Check the cable connections inside the sy[...]

148 T roubleshooting Y our Sy stem support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty . Read and follow the safety instructions th at came with the product. 1 R un the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 153. 2 Enter the System Setup pro[...]

T roubleshooting Y our Sy stem 149 T roubleshooting Expansion Cards NOTE: When troubleshooting an expansion ca rd, see the documenta tion for your operating sy stem and the expansion card. Problem • Error message indicates a prob lem with an e xpansion card. • Expansion card performs incorr ectly or not at all. Action CAUTION: Many repairs may [...]

150 T roubleshooting Y our Sy stem 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 R un the appropriate online diagnostic test. If the tests fail, see "Getting Help" on page 167. 14 F or each expansion car d you remove d in step 10, perform the following steps: a T urn off the system a[...]

T roubleshooting Y our Sy stem 151 3 Open the system. See "Opening and Closing the System" on page 66. 4 Ensure that each processor and heat sink ar e properly installed. See "P rocessors" on page 105. 5 Close the system. See "Opening and Closing the System" on page 66. 6 Reconnect the system to the electrical outlet, [...]

152 T roubleshooting Y our Sy stem 20 Open the system. See "Opening a nd Closing the System" on page 66. 21 Reinstall the processors that you remo ved in step 10. See "P rocessors" on page 105. 22 Close the system. See "Opening a nd Closing the System" on page 66. 23 Reconnect the system to the electrical outlet, and t[...]

Running the Sy st em Diagnostics 153 Running the Sy stem Diagnostics If you experience a problem with your system, run the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardwar e without requiring a dditional equipment or risking data loss. If you are unable to fix the pr oblem y[...]

154 Running the Sy stem Diagnostics When to Use the Sy stem Diagnostics If a major component or device in the system does not operate properly , component failure may be indicated. As long as the microprocessor and the system's input/output devices (monito r , keyboa rd, and optical drive) ar e functioning, you can use t he system diagnostics [...]

Running the Sy st em Diagnostics 155 Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for T esting The left side of the Customize window lists device[...]

156 Running the Sy stem Diagnostics Viewing Information and Results The tabs in the Customize window provide inform ation about the test and the test results. The following tabs ar e available: • Res u lt s — Displays the test that ran and the result. • Errors — Displays any errors that occurred during the test. • Help — Displays inform[...]

Jumpers and Connectors 157 Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. Sy stem Board Jumpers F igure 6-1 shows the location of the configuration jumpers on the system board. T able 6-1 lists the jumper settings. NOTE: T o access the jump[...]

158 Jumpers and Connectors Sy stem Board Connectors See F igure 6-2 and T able 6-2 for the loca tion and description of system board connectors. T able 6-1. Sy stem Board Jumper Settings Jumper Setting Description 1 PWRD_EN (default) The password featur e is enabled. The password featur e is disabled. 2 NVRAM_CLR (default) The configuration setting[...]

Jumpers and Connectors 159 Figure 6-2. Sy stem Board Connectors T able 6-2. Sy stem Board Connectors Connector Description 1 DRA C_CONN2 Dell Remote Access Control (DRA C) card 2 2 S ATA _ B S ATA B c o n n e c t o r 1 2 25 3 4 5 6 7 8 9 11 12 13 14 15 16 17 10 24 21 20 19 22 23 18 Book.book Page 159 Monday, September 14, 2009 12:57 PM[...]

160 Jumpers and Connectors 3 DRA C_CONN1 Dell Remote Access Control (DR AC) card 1 4 DIMM 1 Memory module, slot 1 5 DIMM 5 Memory module, slot 5 6 DIMM 2 Memory module, slot 2 7 DIMM 6 Memory module, slot 6 8 DIMM 3 Memory module, slot 3 9 DIMM 7 Memory module, slot 7 10 DIMM 4 Memory module, slot 4 11 DIMM 8 Memory module, slot 8 12 CPU1 Microproc[...]

Jumpers and Connectors 161 SAS Backplane Board Connectors F igure 6-3 shows the location of the connectors on the SAS backplane boar d. Figure 6-3. SAS Backplane B oard Components: 3.5-inch x4 1 drive 0 (SASDRV0) 2 SAS (SAS_A) 3 tape drive power connector (J_TBU_PWR) 4 drive 2 (SASDRV2) 5 drive 3 (SASDRV3) 6 drive 1 (SASDRV1) 7 backplane power (J_B[...]

162 Jumpers and Connectors Sideplane Board Connectors See F igure 6-4 for the location and description of connectors on the sideplane board. Figure 6-4. Sideplane Board Connectors Expansion-Card Riser -Board Components and PCI Buses F igure 6-5 and F igure 6-6 show the components on the optional PCIe expansion-car d riser boards, including the expa[...]

Jumpers and Connectors 163 Figure 6-5. Optional PCIe Left Expans ion-Card Riser Board Components Figure 6-6. Optional PCIe Expansion-Car d Central Riser Board Components 1 riser release pin 2 slot 2 PCIe x8 lane width 3 slot 3 PCIe x4 lane width 4 pin guide (2) 5 sy stem board connector 1 slot 1 PCI-X - x8 lane width 2 sy stem board connector 2 1 5[...]

164 Jumpers and Connectors Disabling a Forgotten Password The system's software security featur es include a system password and a setup password, which ar e discussed in detail in "Using the System Setup Program" on page 45. The password jumper enables these passwor d features or disables them and clears any password(s) curr ently i[...]

Jumpers and Connectors 165 12 Reconnect your system and peripherals to their electrical outlets, and turn on the system. 13 Assign a new system and/or setup password. T o assign a new password using the System Setup program, see "Assigning a System P assword" on page 57. Book.book Page 165 Monday, September 14, 2009 12:57 PM[...]

166 Jumpers and Connectors Book.book Page 166 Monday, September 14, 2009 12:57 PM[...]

Getting Help 167 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service[...]

168 Getting Help Book.book Page 168 Monday, September 14, 2009 12:57 PM[...]

Glossary 169 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temper[...]

170 Glossary boot routine — A program that clears all memory , initializes devices, and loads the operating system when you start your syst em. Unless the operating system fails to respond, you can r eboot (also called warm boot ) your system by pressing <Ctrl><Alt><Del>. Otherwise, you must r estart the system by pr essing the [...]

Glossary 171 DDR — Double-data rate. A technology in memory modules that potentially doubles the output. device driver — A program that allows the operatin g system or some other program to interface correctly with a peripheral. Some device drivers—such as network drivers— must be loaded from the config.sys f il e or as memory-resident prog[...]

172 Glossary ESM — Embedded server management. expansion bus — Y our system contains an expans ion bus that allows the processor to communicate with controllers for peripherals, such as NICs. expansion card — An add-in card, such as a NIC or SCSI adapter , that plugs into an expansion-car d connector on the system board. An expansion car d ad[...]

Glossary 173 headless system — A system or device that functions without having a keyboar d, mouse, or monitor attached. Normally , hea dless systems are managed over a network using an Internet browser . host adapter — A host adapter implements commun ication between the system’s bus and the controller for a peripheral device . (Hard-drive c[...]

174 Glossary kHz — Kilohertz. KMM — K e yboard/monitor/mouse. KVM — Keyboar d/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboar d and mouse are used. LAN — Local area network. A LAN is usually confined to the same building or a few nearby buildings, with all e[...]

Glossary 175 memory — An area in your system that stor es basic system data. A system can contain several different forms of memory , such as integrated memory (ROM and R AM) and add-in memory modules (DIMM s). MHz — Megahertz. mirroring — A type of data redundancy in which a set of physical drives stores data and one or more sets of addi tio[...]

176 Glossary pixel — A single point on a video display . Pix e ls are arranged in rows and columns to create an image. A video r esolution, such as 640 x 480, is expressed as the number of pixels across by the number of pix els up and down. POST — P ower -on self-test. Befor e the operat ing system loads when you turn on your system, the POST t[...]

Glossary 177 RT C — Real-time clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SDRAM — Synchronous dynamic random-acces[...]

178 Glossary system memory — See RAM . System Setup program — A BIOS-based program that allows you to configure your system’s hardwar e and customize the system ’s operation by setting features such as password protection. Because the System Se tup program is stor ed in NVRAM, any settings remain in effect until you change them again. syste[...]

Glossary 179 video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an e xpansion card that plugs into an expansion slot. video driver — A program that allows graphics-mode application programs and operating syste[...]

180 Glossary Book.book Page 180 Monday, September 14, 2009 12:57 PM[...]

Index 181 Index A alert messages, 44 B back-panel features, 1 7 baseboard management controller , 61 BMC, 6 1 batteries removing and r eplacing, 1 1 0 troubleshooting, 1 3 8 bezel r e m o v i n g , 65-66 replacing, 6 6 blank hard drive, 6 9 power supply , 7 8 BMC, 61 boot device configuring, 8 7 C cable retention bracket installing, 8 4 removing, 8[...]

182 Index D damaged systems troubleshooting, 1 3 8 daughter card S A S , 85, 87 Dell contacting, 1 6 7 diagnostics advanced testing options, 1 5 5 testing options, 1 5 4 when to use, 1 5 4 DR AC card installing, 9 3 removing, 9 5 drive blank installing, 7 0 removing, 6 9 drive carrier SA T A hard drive (SA T A), 7 2 SA T A hard drive (SA T Au), 7 3[...]

Index 183 removing from a drive carrier , 7 2 troubleshooting, 1 4 6 hard drives boot device, 8 7 indicator codes, 1 5 hot-plug hard drives, 7 0 I indicators back-panel, 1 7 front-panel, 1 3 hard-drive, 1 5 NIC, 1 9 power , 1 8 installing cable retention brack et, 8 4 control panel assembly , 1 2 3 DR AC card, 9 3 expansion car d, 8 8 expansion car[...]

184 Index system, 1 0 0 troubleshooting, 1 4 2 memory modules r e m o v i n g , 104 messages alert, 4 4 error messages, 4 5 hard-drive indicator codes, 1 5 status LCD, 2 0 system, 3 2 warning, 4 3 microprocessors troubleshooting, 1 5 0 mouse troubleshooting, 1 3 3 N NICs indicators, 1 9 troubleshooting, 1 3 6 O optical drive installing, 9 7 optical[...]

Index 185 cable retention brack et, 8 3 central riser , 114-115 control panel assembly , 1 2 2 cooling fan, 7 8 cover , 6 6 DR AC card, 9 5 expansion car d, 9 0 expansion-car d cage, 9 1 fan bracket, 8 1 hard drive blank, 6 9 hard drive from a drive carrier , 7 2 hard drives, 7 0 left riser , 1 1 3 left riser board, 1 1 2 memory , 1 0 4 optical dri[...]

186 Index contacting Dell, 1 6 7 system opening, 6 6 system board connectors, 1 5 8 installing, 1 2 7 jumpers, 1 5 7 r e m o v i n g , 124 replacing, 1 2 4 system cooling troubleshooting, 1 4 0 system features accessing, 1 2 system messages, 32 system password assigning, 5 7 changing, 5 9 deleting, 5 9 using, 5 6 system password featur es, 56 syste[...]

Index 187 processor , 1 0 5 USB device troubleshooting, 1 3 4 using system setup, 46 V video troubleshooting, 1 3 1 W warning messages, 43 warranty , 11 wet system troubleshooting, 1 3 7 Book.book Page 187 Monday, September 14, 2009 12:57 PM[...]

188 Index Book.book Page 188 Monday, September 14, 2009 12:57 PM[...]