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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dell DL4000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell DL4000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dell DL4000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dell DL4000 should contain:
- informations concerning technical data of Dell DL4000
- name of the manufacturer and a year of construction of the Dell DL4000 item
- rules of operation, control and maintenance of the Dell DL4000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell DL4000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell DL4000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell DL4000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell DL4000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dell DL4000 Appliance Release Notes[...]
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Page 2
Notlar, Dikkat Edilecek Noktalar ve Uyarılar NOT: NOT, bilgisayarınızı daha iyi kullanmanızı sağlayan önemli bilgileri anlatır. DİKKAT: DİKKAT, donanımda olabilecek hasarları ya da veri kaybını belirtir ve bu sorunun nasıl önleneceğini anlatır. UYARI: UYARI, meydana gelebilecek olası maddi hasar, kişisel yaralanma veya ölüm t[...]
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Page 3
Contents 1 Introduction........................................................................................................... 4 About the Dell DL4000 Appliance ........................................................................................................ 4 About AppAssure ..............................................................[...]
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Page 4
Introduction This document describes important product information and additional information on the Dell DL4000 Appliance. This release has the following new features: • Rapid Appliance Self Recovery (RASR) • Fibre Channel configuration (optional) NOTE: For more information on the new features in this release see the Dell DL4000 Appliance Depl[...]
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Page 5
Getting Started Guide Provides an overview of system features, setting up your system, and technical specifications. This document is also shipped with your system. Owner’s Manual Provides information about system features and describes how to troubleshoot the system and install or replace system components. Deployment Guide Provides information [...]
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Page 6
For more detailed information, please refer to the Dell Software License Portal User Guide available at http://documents.software.dell.com/AppAssure/ . Known issues and limitations The appliance tab status is green after an upgrade Description After a system upgrade, the appliance tab status is green on the Core with no information displayed. Worka[...]
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Page 7
Workaround/ Solution Log on to the Windows session as an administrator. Open a command window, navigate to c:windowssystem32sysprep and execute the command sysprep.exe/ generalize/oobe/reboot . Select: • English as the language • United States as the country/region • US as the keyboard layout NOTE: It is strongly recommended that you chang[...]
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Page 8
Recovery and Update Utility takes excessive time to complete Description When running the Recovery and Update Utility while joined to a domain, the completion time may exceed 90 minutes. Workaround/ Solution To expedite the Recovery and Update Utility, log on to the machine as a local administrator. Do not log on to the domain. Start the Recovery a[...]
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Page 9
Workaround/ Solution After the enclosure configuration is corrected, restart and complete all the steps in the AppAssure Appliance Configuration Wizard . Desktop shortcut for AppAssure not displayed for domain users Description For domain users without administrator privileges, the desktop shortcut for AppAssure software is not displayed. Workaroun[...]
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Page 10
Workaround/ Solution Run the license key installation again. License key installation and AppAssure Appliance Configuration Wizard fails Description Configuration of the appliance fails when incorrect data (for example incorrect hostname, domain credentials, and so on) is entered in using the AppAssure Appliance Configuration Wizard. The AppAssure [...]
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Page 11
• Close and restart the AppAssure Appliance Configuration wizard. Getting help Contacting Dell NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability va[...]