Dell E1405 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 640M/ E1405 Owner’ s Manual Model PP19L[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 A T our of Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 Contents Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 31 4 Using the Keyboard and T ouch Pad . . . . . . . . . . . . . . . . . 33 Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Sy stem Functio[...]

  • Page 5

    Contents 5 6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Adjusting the V olume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Microsoft ® Wi[...]

  • Page 6

    6 Contents 8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Phy sically Connecting to a Network or Broadband Modem . . . . . . . . . . 71 Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 72 What Y ou Need to[...]

  • Page 7

    Contents 7 Accessing the Dell Support Utility . . . . . . . . . . . . . . . . . . . . . 84 Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . . . . . 85 Double-Clicking the Dell Support Icon . . . . . . . . . . . . . . . . . . . 85 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 CD and DVD dri[...]

  • Page 8

    8 Contents T ouch Pad or Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 99 Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 100 If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 If the display is difficult to read . . . . . . . . . . . . . . . . . . . . . . 100 If only [...]

  • Page 9

    Contents 9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 127 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 128 Internal Card With Bluetooth ® Wireless T echnology . . . . . . . . . . . . . 128 Coin-Cell Battery [...]

  • Page 10

    10 Contents Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . 169 Definition of "Third-Par ty" Software and Peripherals . . . . . . . . . . . 169 FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 FCC Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 11

    Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

  • Page 12

    12 Finding Information • How to set up my computer Setup Diagram • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact techn[...]

  • Page 13

    Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Cont[...]

  • Page 14

    14 Finding Information • Information on network activit y , the P ower Management W izard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To v i e w Dell QuickSet Help , right-click the icon in the Microsoft ® W indows ® taskbar . F or more information on Dell QuickSet, see "Dell™ QuickSet F eatures" on page[...]

  • Page 15

    A T our of Y our Computer 15 A T our of Y our Computer Front V iew 1 display latch release 2 display 3 power button 4 device status lights 5 touch pad 6 media control buttons 7 speakers 8 touch pad buttons 9 key bo a rd 10 keyboard and wireless status lights 11 display latches (2) 1 9 2 5 8 3 7 10 4 6 11[...]

  • Page 16

    16 A T our of Y our Computer DISPLAY LATCH RELEASE — Slide and hold to release the di splay latches and open the display . DISPLAY — F or more information about your display , see "Using the Display" on page 31. POWER BUTTON — P ress the power button to turn on the computer or to enter or exit a power management mode. NOTICE: T o av[...]

  • Page 17

    A T our of Y our Computer 17 TOUCH PAD — P rovides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — T o adjust the volume of the inte grated speakers, press the media control buttons or speak er-volume keyboar d shortcuts. F or more information, see "Speak er F unctions" on[...]

  • Page 18

    18 A T our of Y our Computer KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the k eyboard indicate the following: DISPLAY LATCHES — Keep the display closed. T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. T urns on when w[...]

  • Page 19

    A T our of Y our Computer 19 Left Side V iew CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. NOTICE: Before you buy an antitheft device, e[...]

  • Page 20

    20 A T our of Y our Computer S- VIDEO TV- OUT CONNECTOR IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-s peed transfer rates, such as some digital video cameras. AUDIO CONNECTORS 5- IN -1 MEDIA MEMORY CARD READER — Provides a fast and convenient way to view and shar e digital photos, music, and videos stored on a memory ca r d[...]

  • Page 21

    A T our of Y our Computer 21 Right Side V iew OPTICAL DRIVE BAY — Y ou can install devices such as a DVD drive or other optical drive in the optical drive bay . F or more information, see "Optical Drives" on page 114. OPTICAL DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. USB CONNECTORS MOD[...]

  • Page 22

    22 A T our of Y our Computer NETWORK CONNECTOR (RJ-45) VIDEO CONNECTOR Back V iew USB CONNECTORS AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou can connect the AC adapter with your compute r turned either on or off. Connects the computer to a netwo[...]

  • Page 23

    A T our of Y our Computer 23 CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connectors and power strips vary among countries. Usin g an incompatible cable or improperly co nnecting the cable to the power strip or electrical outlet may caus e fire or equipment damage. NOTICE: When you disconnect the AC adapter cab[...]

  • Page 24

    24 A T our of Y our Computer PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module. MODEM /M INI C ARD / WIRELESS COVER — Covers the compartment that contai ns the modem, Mini Card , and internal card with Bluetooth wir eless tech nology . F or more information, see page 120. OPTICAL - DRIVE LOCKING SCREW — Secures the [...]

  • Page 25

    Setting Up Y our Computer 25 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo re of the following In ternet connection options: • Dial-up connections that pr[...]

  • Page 26

    26 Setting Up Y our Computer • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwis e, follow the instructions on [...]

  • Page 27

    Setting Up Y our Computer 27 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next . 5 When the Now go to your old computer screen appears, go to yo ur old or source computer . Do not click Next at this time. T o co[...]

  • Page 28

    28 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk. 2 Click the Start button and click Ru n . 3 In the Open field on the Ru n window , browse to the path[...]

  • Page 29

    Setting Up Y our Computer 29 Printer Cable Y our printer connects to your computer with either a USB cable or a parallel cabl e. Y our printer may not come with a printer cable, so if you purchase a cabl e separately , ensure that it is compatible with your printer and computer . If you purchased a printer cabl e at the same time you purchased your[...]

  • Page 30

    30 Setting Up Y our Computer Power Protection Devices Several devices are available to protect against power fluctuations and failur es: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips eq uipped with sur ge protection help prevent damage to your computer from vol[...]

  • Page 31

    Using the Display 31 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power , you can conserve power by setting the brightness to the lowest comfortable setting by pr essing <F n> and the up- or down-arrow key on the keyboar d. NOTE: Brightness key combinations on ly affect the display on your portable comp[...]

  • Page 32

    32 Using the Display[...]

  • Page 33

    Using the Keyboard and T o uch Pad 33 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, pr ess <Fn> an[...]

  • Page 34

    34 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networking and an Internal Card With Bluetooth ® Wireless T echnology) Power Management <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F3> Displays the Dell™ QuickSet[...]

  • Page 35

    Using the Keyboard and T o uch Pad 35 Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the charac ter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click K eyboard . F or information about the Control P anel, see the W indows Help and Support Center . T o access t [...]

  • Page 36

    36 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of your finger to al low you to move the cursor on the display . Use the touch pad and touch pa d buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on the[...]

  • Page 37

    Using a Battery 37 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS setting s, operate your Dell™ portable computer with the batt[...]

  • Page 38

    38 Using a Battery CAUTION: Do not dispose of batterie s with household waste. When your ba ttery no longer ho lds a charge, call your local waste disposal or environm ental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the ri[...]

  • Page 39

    Using a Battery 39 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For informa tion about QuickSet, right-click the icon in the taskbar , and click Help . T o check the battery health using the charge gauge,[...]

  • Page 40

    40 Using a Battery T o enter standby mode: • Click the Start button, click T urn off computer , and then click Stand by . or • Depending on how you set the power management options on the Advanced tab (see "Configuring P ower Management Settings" on page 41) in the P ower Options P roperties window , use one of the following methods: [...]

  • Page 41

    Using a Battery 41 Configuring Power Management Settings Y ou can use the QuickSet P ower Management W iza rd or W indows P ower Options Properties to configure the power management settings on your computer . • T o access the QuickSet P ower Management W izard, do uble-click the icon in the taskbar . F or more information about QuickSet, click t[...]

  • Page 42

    42 Using a Battery T o remove the battery : 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer [...]

  • Page 43

    Using CDs, DVDs, and Other Multimedia 43 Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer wh ile playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 P ull[...]

  • Page 44

    44 Using CDs, DVDs, and Other Multimedia T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copy right laws when you create CDs. A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more inform[...]

  • Page 45

    Using CDs, DVDs, and Other Multimedia 45 2 In the V olume Control window , click and drag the bar in the V olume Control column and slide it up or down to increase or decr ease the volume. F or more information on vo lume control options, click Help in the V olume Control window . The V olume Meter displays the current volume leve l, including mute[...]

  • Page 46

    46 Using CDs, DVDs, and Other Multimedia 5 Click the drop-down menu under Color quality , and then click Medium (16 bit) . 6 Click OK . Using Dell Media Experience™ and Dell MediaDirect™ NOTE: Dell MediaDirect™ is optional and ma y not ship with your computer . NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or di [...]

  • Page 47

    Using CDs, DVDs, and Other Multimedia 47 Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer prov ides help information. When you launch the media application, click on the desktop icon for additional help. Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD Repair Utilit[...]

  • Page 48

    48 Using CDs, DVDs, and Other Multimedia Repairing Dell MediaDirect NOTE: See "Repair Utility CD" to verify tha t you need to repair Dell MediaDirect rather than re install it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly . NOTE: In some cases, the repair utility [...]

  • Page 49

    Using CDs, DVDs, and Other Multimedia 49 T o create a partition on your har d drive: 1 P ress the <F8> key to agr ee to the license agreement while you are installing W indows XP 2 When the setup partition window appears, use th e arrow keys to select the unpartitioned space. 3 Ty p e C to create a new partition using unpartitioned space. NOT[...]

  • Page 50

    50 Using CDs, DVDs, and Other Multimedia Y our computer has an S-video TV -out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV . 1 S-video TV -out connector 2 S-video connector 1 S-video TV -out connector 2 c[...]

  • Page 51

    Using CDs, DVDs, and Other Multimedia 51 Y our TV has either an S-video input connector , a composite video-input connector , or a component video-input connector . Depending on what type of connector is available on your TV , you can use a commercially available S-video cable, composite video cable, or component video cable to connect your compute[...]

  • Page 52

    52 Using CDs, DVDs, and Other Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cable directly to the S-video TV-out con nector on the com puter (without the TV/digital audio adapter c able) if your TV or audio device supports S-video but not S/ PDIF digital audio. 2 Plug [...]

  • Page 53

    Using CDs, DVDs, and Other Multimedia 53 S-Video and S/PDIF Digital Audio 1 T urn off the computer and the TV and/or th e audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-vide o output connector on the composite video adap[...]

  • Page 54

    54 Using CDs, DVDs, and Other Multimedia 4 Plug the other end of the S-video cable int o the S-video input co nnector on the TV . 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or [...]

  • Page 55

    Using CDs, DVDs, and Other Multimedia 55 Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video-output connector on the composit[...]

  • Page 56

    56 Using CDs, DVDs, and Other Multimedia 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cabl e into the headphone connector on the computer . 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your[...]

  • Page 57

    Using CDs, DVDs, and Other Multimedia 57 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite vide o cable into the composite video-input connector on the composite video adapter . 4 Plug the other en[...]

  • Page 58

    58 Using CDs, DVDs, and Other Multimedia 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that yo u connected (if applicable), and then turn on the computer . 8 See "Enabling the Display Settings for a TV" on pa ge 63 to ensure th[...]

  • Page 59

    Using CDs, DVDs, and Other Multimedia 59 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on your computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sur[...]

  • Page 60

    60 Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio 1 S-video TV -out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 1 2 1 2 3[...]

  • Page 61

    Using CDs, DVDs, and Other Multimedia 61 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on the computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sure[...]

  • Page 62

    62 Using CDs, DVDs, and Other Multimedia Enabling S/PDIF Digital Audio NOTE: Y our DVD software may vary. Please review the setu p instructions included wi th your DVD software. If your computer has a D VD drive, you ca n enable digital audio for D VD playback. 1 Click Start , point to All P rograms , and select the D VD application. 2 Insert a D V[...]

  • Page 63

    Using CDs, DVDs, and Other Multimedia 63 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu scr een. Enabling the Display Settings for a TV Video Controller NOTE: T o ensure that the display options appear co[...]

  • Page 64

    64 Using CDs, DVDs, and Other Multimedia[...]

  • Page 65

    Using ExpressCards 65 Using ExpressCards ExpressCard T ypes See "Specifications" on page 157 for information on supported ExpressCar ds. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Y our computer shipped with a plastic blank installed in the Expr essCard slot. Blanks protect unused slots from dust and other particle [...]

  • Page 66

    66 Using ExpressCards CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . T o install an ExpressCar d: 1 Hold the card with the top side of the car d facing u p. The latch may need to be in the "in" position before you insert the car d. 2 Slide the card into t[...]

  • Page 67

    Using ExpressCards 67 Save a blank to use when no ExpressCar d is installed in a slot. Blanks protect unused slots from dust and other particles. Media Memory Card T ypes The 5-in-1 media memory card r eader provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a memory card. NOTE: A media memory card is [...]

  • Page 68

    68 Using ExpressCards Installing a Media Memory Card Y ou can install a media memory car d in the computer while the computer is running. The computer automatically detects the car d . Media memory cards ar e generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are k eye[...]

  • Page 69

    Using ExpressCards 69 Removing a Media Memory Card or Blank NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remo ve it from the computer . If you do no t stop the card in the configuration utility , you could lose data. CAUTION: Before you begin any of [...]

  • Page 70

    70 Using ExpressCards[...]

  • Page 71

    Setting Up a Network 71 Setting Up a Network Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network th at is not wir eless, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on[...]

  • Page 72

    72 Setting Up a Network 3 Click Checklist for creating a network . NOTE: Selecting the conne ction method labeled This computer connects directly to the Internet enables the integrated firewall prov ided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup W izard and follow the instructions on the screen. W[...]

  • Page 73

    Setting Up a Network 73 If Wireless Network Connection appears, you have a wireless network car d. T o view detailed information about the wireless network car d: 1 Right-click Wireless Network Connection. 2 Click P roperties . The Wireless Network Connection P roperties window appears. The wireless network card’s name and model number ar e liste[...]

  • Page 74

    74 Setting Up a Network 11 Tu r n o n only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 T urn on your wireless router and wait for at lea st 2 minutes for the wir eless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait u[...]

  • Page 75

    Setting Up a Network 75 T o determine which wireless configuration utilit y is managing your wireless network car d: 1 Click the Start button, point to Settings , and then click Control P anel . 2 Double-click Network Connections . 3 Right-click the Wireless Network Connection icon, and then click V iew Available Wireless Networks . If the Choose a[...]

  • Page 76

    76 Setting Up a Network Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet The wireless activity indicator provides an easy way to monitor the status of your computer ’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless acti v[...]

  • Page 77

    Setting Up a Network 77 NOTE: Before you connect to the Inte rnet, you must activate mobile broadba nd service through your cellular service provider . For instructions and fo r additional information about using the Dell Mobile Broadband Card Utility , see the user's guide available throug h the Windows Help and Support Center . T o access th[...]

  • Page 78

    78 Setting Up a Network[...]

  • Page 79

    Securing Y our Computer 79 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

  • Page 80

    80 Securing Y our Computer • Do not share your passwor d with other people. • Ensure that people ar e not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard dr ive. However , they are not foolproof. If you require more security , obtain and use additional forms of prote[...]

  • Page 81

    T roubleshooting 81 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proact ive e-mail notification of software and hardwar e updates for your computer . The service is free an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnic al Update[...]

  • Page 82

    82 T roubleshooting b P ress and hold the <Fn> key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partitio n has been found , run the Dell Diagnostics from the Drivers and Utilities CD . The computer runs the P re-boot System Assessment, a series of initial tests of your system board, keyboar d, h[...]

  • Page 83

    T roubleshooting 83 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructi[...]

  • Page 84

    84 T roubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are completed, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The Dell S[...]

  • Page 85

    T roubleshooting 85 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View fr equently asked questions • Learn more about the Dell Support Utility • T urn the Dell S[...]

  • Page 86

    86 T roubleshooting Problems writing to a CD/DVD-RW drive C LOSE OTHER PROGRAMS — The CD/D VD-R W drive must receive a ste ady stream of data when writing. If the stream is interrupted, an error occurs. T ry closing all programs before you write to the CD/D VD-RW . T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See &qu[...]

  • Page 87

    T roubleshooting 87 C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click T ools , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM [...]

  • Page 88

    88 T roubleshooting Error Messages CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad, t[...]

  • Page 89

    T roubleshooting 89 H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer , remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer , reinstall the hard drive, and r estart the computer . Run the Har d-Disk Drive tests in th[...]

  • Page 90

    90 T roubleshooting M EMORY ALLOCATION ERROR — The software you ar e attempting to run is conflicting with the operating system, another program, or a utility . Shut down the computer , wait 30 seconds, and then restart it. T ry to run the program again. If the error message sti ll appears, see the so ftware documentation. M EMORY DATA LINE FAILU[...]

  • Page 91

    T roubleshooting 91 S ECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. Y ou may have a defective sector or corrupted F A T on the hard drive. R un the Windows error -checki ng utility to check the file structure on the har d drive. See the Windows Help and Support Center for instructions. T o access the Help and Su[...]

  • Page 92

    92 T roubleshooting I F YOU HAVE PROBLEMS WITH AN E XPRESS C ARD NOT PROVIDED BY D ELL — Contact the ExpressCar d manufacturer . IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS ?[...]

  • Page 93

    T roubleshooting 93 T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED KEYBOARD — 1 Shut down the computer . 2 Disconnect the external keyboar d. 3 T urn on the computer . 4 F rom the W indows desktop, click the Start button, point to All P rograms → Accessories , and click Notepad . 5 T ype some characters on the [...]

  • Page 94

    94 T roubleshooting C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then re install the program. Softwar e usually includes installation instructions in i ts documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P ro[...]

  • Page 95

    T roubleshooting 95 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th e operating system installed on your computer . • Ensure that your computer meets the minimum har dwa re requir ements needed to run the software. [...]

  • Page 96

    96 T roubleshooting Network Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the side of the co mputer and the network port or device. [...]

  • Page 97

    T roubleshooting 97 C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. E LIMINATE POSSIBLE INTERFERENCE —[...]

  • Page 98

    98 T roubleshooting Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . C HECK THE PRINTER DOCUMENTATION — See the printer documentation fo r setup and[...]

  • Page 99

    T roubleshooting 99 A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speak er icon in the lower -right corner of your screen. Ensur e that the volume is turned up and that the sound is not muted. D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speak ers is automatically disabled when headphones are connected [...]

  • Page 100

    100 T roubleshooting V ideo and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the display is blank NOTE: If you are using a program that requires a higher resolution than your co mputer supports, it is recommended that you attach an ex ternal m[...]

  • Page 101

    T roubleshooting 101 If only part of the display is readable C ONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer . 2 T urn on the computer and the monitor and adju st the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be def[...]

  • Page 102

    102 T roubleshooting Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install dr ivers obtained from othe r sources, your computer might not work correctly . NOTE: The Drivers and Utilities CD is optional and may no t ship[...]

  • Page 103

    T roubleshooting 103 5 After the CD completes the hardwar e scan, you can also detect other drivers and utilities. Under Search Criteria , select the appropriate categories from the System Model , Operating System , and To p i c drop-down menus. A link or links appear(s) for the specific dr ivers and utilities used by your computer . 6 Click the li[...]

  • Page 104

    104 T roubleshooting T o start the Hardware T roubleshooter: 1 Click the Start button and click Help and Support . 2 Ty p e hardware troubleshooter in the Search field and click the arro w to start the search. 3 Click Hardware T roubleshooter in the Search Results list. 4 In the Hardware T roubleshooter list, click I need to resolve a hardware conf[...]

  • Page 105

    T roubleshooting 105 Restoring the Computer to an Earlier Operating State If problems occur after you install a device driv er , use Device Driver Rollb ack (see "Using W indows XP Device Driver Rollback" on page 102) to resolve the pr oblem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an e[...]

  • Page 106

    106 T roubleshooting 4 Click the System Restore tab. 5 Ensure that T urn off System Restore is unchecked. Using Dell PC Restore by Symantec NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and remove s any applications or drivers installed after you received your computer . If possible, back up the data befo re using PC [...]

  • Page 107

    T roubleshooting 107 Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive perma nently deletes the PC Restore utility from your computer . After you have removed Dell PC Restore, you will no t be able to use it to restore your computer’ s operating sy stem. NOTE: Dell PC Restore by Symantec ma y not be available in certai[...]

  • Page 108

    108 T roubleshooting T o reinstall W indows XP , you need the following items: •D e l l ™ Operating System CD •D e l l Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed du ring assembly of the computer . Use the Drivers and Utilities CD to load any required drivers. Depending on the region from w[...]

  • Page 109

    Adding and Replacing Parts 109 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this page) [...]

  • Page 110

    110 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handl[...]

  • Page 111

    Adding and Replacing Parts 111 6 Remove the optical drive, if installed, from the optical drive bay . See "Optical Drives" on page 114. 7 P ress the power button to ground the system board. 8 Remove any installed ExpressCar ds from the Expr essCar d slot. See "Removing an ExpressCar d or Blank" on page 66. 9 Remove any installed[...]

  • Page 112

    112 Adding and Replacing Parts T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 T urn the computer over , and loosen the t wo captive screws in the hard drive cover . NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "[...]

  • Page 113

    Adding and Replacing Parts 113 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use exces sive force, you may damage the connector . 6 Seat the new hard drive into the bay , and then slide it into the connector by s[...]

  • Page 114

    114 Adding and Replacing Parts Optical Drives About the Device Security Screw NOTE: Y ou do not need to install the dev ice security screw unless you want to prevent the module from being easily removed. Y our Dell™ computer ships with an optical drive insta lled in the module bay and a device security scr ew , which may not be installed in the o[...]

  • Page 115

    Adding and Replacing Parts 115 5 P u ll the drive straight out of the module bay . 6 P u sh the new drive straight into the module bay until it clicks. 7 Replace the security device screw . 8 T urn the computer right-side up and open the display . 9 The operating system automatically recognizes the drive. If necessary , enter your password to unloc[...]

  • Page 116

    116 Adding and Replacing Parts The computer has two memory module connectors labeled "DIMM A" and "DIMM B." Connector DIMM A (located under the keyboar d) holds the basic memo ry module as configured from the factory . If you did not order additional memory , connector DI MM B (located on the bottom of the computer under the mem[...]

  • Page 117

    Adding and Replacing Parts 117 NOTICE: If you need to install memory mo dules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the conn ector labeled “DIM M B.” Insert memo ry modules at a 45-degree angle to avoid damaging the connector . NOTE: If the memory module is not installed [...]

  • Page 118

    118 Adding and Replacing Parts 6 Replace the memory module co ver and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcin g the cover to close may damage your computer . 7 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 8 Reinstall[...]

  • Page 119

    Adding and Replacing Parts 119 3 Remove the hinge cover . See "Hinge Cover" on page 125. NOTE: Ensure that you remove the two screws in the batter y bay as part of the hinge removal procedure. 4 Remove the keyboar d. See "Keyboar d" on page 127. NOTICE: T o prevent damage to the memory mo dule connector , do not use too ls to sp[...]

  • Page 120

    120 Adding and Replacing Parts 7 Replace the keyboar d. See "Keyboar d" on page 127. 8 Replace the hinge cover . See "Hinge Cover" on page 125. NOTE: Ensure that you replace the two sc rews inside the battery bay as part of the hinge replacement procedure. 9 Insert the battery into the battery bay , or connect th e AC adapter to[...]

  • Page 121

    Adding and Replacing Parts 121 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 T urn the computer over , loosen the captive screws on the modem/Mini-Card/wir eless cover , and then remove the cover . 3 Remove the existing modem: a Remove the screw securing the modem to the system boar d, and set it aside. b P ull straight u[...]

  • Page 122

    122 Adding and Replacing Parts 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. b Align the modem with the screw holes and pr ess the modem into the connector on the system board. c Replace the sc[...]

  • Page 123

    Adding and Replacing Parts 123 Mini-Card If you order ed a Mini-Card with your co mputer , the card is alr eady installed. CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 If a Mini-Card is not [...]

  • Page 124

    124 Adding and Replacing Parts NOTICE: The connectors are color -keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini-Car d: NOTICE: T o avoid damaging the Mini-Card, make sure the antenna cables are not under the card when you click the card into place. a Align the Min[...]

  • Page 125

    Adding and Replacing Parts 125 Hinge Cover Removing the Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface [...]

  • Page 126

    126 Adding and Replacing Parts 4 T urn the computer right-side up, and then open the display all the way (180 degrees) so that it r ests on your work surface. NOTICE: T o avoid damaging the hinge cover , do not lift the cover on both sides simultaneously . 5 Insert a scribe into the indent to lif t the hinge cover on the right side. 6 Ease the hing[...]

  • Page 127

    Adding and Replacing Parts 127 Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 P ress from left to right unti l the cover snaps into place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay . 5 Replace the battery (see "Replacing the Battery" on page 41). Keyboar[...]

  • Page 128

    128 Adding and Replacing Parts Replacing the Keyboard NOTICE: T o avoid scratching the palm rest when replacing th e keyboard, hook the six tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 1 Connect the keyboar d cable to the system board. 2 F asten the keyboar d cable with the lever on the system[...]

  • Page 129

    Adding and Replacing Parts 129 NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you begin working inside the computer . If you order ed a card with Bluetooth wir eless technolo gy with your computer , the card is alre ady installed. 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 Loosen [...]

  • Page 130

    130 Adding and Replacing Parts Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following procedure s, see the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpainted metal surface (su[...]

  • Page 131

    Dell™ QuickSet Features 131 Dell™ QuickSet Features NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ Q[...]

  • Page 132

    132 Dell™ QuickSet Features[...]

  • Page 133

    T raveling With Y our Computer 133 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case • Use the Service T ag if you need to report a lo ss or theft to law enforcement officials and [...]

  • Page 134

    134 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , press<Fn><F2>. • Consid[...]

  • Page 135

    Contacting Dell 135 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for your country , find t he appropriate country section in the table below . NOTE: T o ll-free numbers are for use within the country for which they are listed. NO[...]

  • Page 136

    136 Contacting Dell Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar E-mail: la-techsupport@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 T [...]

  • Page 137

    Contacting Dell 137 Barbados W e bsite: www .dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W e bsite: support.euro .dell.com T ech Support for XPS 02 481 92 96 T ech Support for all other Dell computers 02 481 92 88 T ech Support F ax 02 481 [...]

  • Page 138

    138 Contacting Dell Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463[...]

  • Page 139

    Contacting Dell 139 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Del l™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPlex[...]

  • Page 140

    140 Contacting Dell Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T echnical F ax[...]

  • Page 141

    Contacting Dell 141 El Salvador W e bsite: www .dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W e bsite: support.euro .dell.com E-mail: fi_support@dell.com T echnical Support 0207 533 555 Customer Care 0207 533 538 Switchboard 0207 533 533 Sales[...]

  • Page 142

    142 Contacting Dell Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com T echnical Support for XPS 069 9792 7222 T echnical Support for all other Dell computers 069 9792-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment[...]

  • Page 143

    Contacting Dell 143 Hong Kong International Access Code: 001 Country Code: 852 W e bsite: support.ap.dell.com T echnical Support E-mail: HK_support@Dell.com T echnical Support (Dimension and Inspiron) 2969 3188 T echnical Support (OptiPlex, Latitude, and Dell P recision) 2969 3191 T echnical Support (P owerApp™, P owerEdge™, P owerConnect™, a[...]

  • Page 144

    144 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care[...]

  • Page 145

    Contacting Dell 145 Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W e bsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T e[...]

  • Page 146

    146 Contacting Dell Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Fa x 2194-6202 Switchboard 2194-6000 Latin America Customer T echnical Support (Austin, [...]

  • Page 147

    Contacting Dell 147 Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 W e bsite: support.ap.dell.com T echnical Support (Dell Pr ecision, OptiPlex, and Latitude) t o l l - f r e e :18 0 08 8 01 9 3 T echnical Support (Dimension, Inspiron, and Electronics and Accessories) t o l l - f r e e :18 0 08 8 13 0 6 T echnical Su[...]

  • Page 148

    148 Contacting Dell Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro .dell.com T echnical Support for XPS 020 674 45 94 T echnical Support for all other Dell computers 020 674 45 00 T echnical Support Fa x 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Custome[...]

  • Page 149

    Contacting Dell 149 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 W e bsite: support.euro .dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service F ax 57 95 806 Reception Desk F ax 57 95 998 Switchboard 57 95 999 P ortugal International Ac[...]

  • Page 150

    150 Contacting Dell Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malay sia only. W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 T echnical Support (OptiPlex, La[...]

  • Page 151

    Contacting Dell 151 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W e bsite: support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboard 9[...]

  • Page 152

    152 Contacting Dell Ta i w a n International Access Code: 002 Country Code: 886 We b s i t e : support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electr onics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: [...]

  • Page 153

    Contacting Dell 153 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W e bsite: support.euro .dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer Car[...]

  • Page 154

    154 Contacting Dell U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas [...]

  • Page 155

    Contacting Dell 155 U.S. V irgin Islands E-mail: la-techsupport@dell.com General Support 1-877-702-4288 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.com General Support 0800-100-4752 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Num[...]

  • Page 156

    156 Contacting Dell[...]

  • Page 157

    Specifications 157 Specifications Processor P rocessor type Intel ® Cor e™ Solo processor or Intel ® Core™ Duo processor L1 cache 32-KB x2 I-cache 32-KB x2 D-cache L2 cache 2 MB External bus frequency (front side bus) 533 MHz and 667MHz Sy stem Information System chip set Mobile Intel 945GM Express Data bus width 64 bits DR AM bus width dual-[...]

  • Page 158

    158 Specifications 5-in-1 Media Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS P ro SD/SDIO MMC xD CF T ype I/II & IBM ® Microdrive through ExpressCar d adapter 5-in-1 media memory card connector size 36.8 x 29.3 x 4.75 mm Memory Memory module co[...]

  • Page 159

    Specifications 159 Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface internal HDA bus Network adapter 10/100 Ethernet LAN on system boar d W ireless internal Mini-Card W i-F i and Bluetooth ® wireless technology support Vide o Video type: integrated on system board Video controller Intel ® GMA950 Video memory Up to 224 MB [...]

  • Page 160

    160 Specifications Display T ype (active-matrix TFT) 14.1-inch WXGA and 14.1-inch WXGA+ Dimensions: Height 206 mm (8.11 inches) Wi d t h 320 mm (12.59 inches) Diagonal 357.74 mm (14.1 inches) Maximum resolutions: WXGA WXGA+ 1280 x 800 at 262,144 colors 1440 x 900 at 262,144 colors Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing an[...]

  • Page 161

    Specifications 161 Battery T ype 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 60.1 mm (2.37 inches) (9 cell) 49 mm (1.93 inches) (6 cell) Height 24 mm (0.94 inch) Wi d t h 206.8 mm (8.14 inches) W eight 0.48 kg (1.06 lb) (9 cell) 0.32 kg (0.7 lb) (6 cell) V oltage 11.1 VDC Charge time (approximate) : C[...]

  • Page 162

    162 Specifications Dimensions: Height 28.2 mm (1.11 inches) Wi d t h 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Phy sical Height 38.6 mm (1.52 inches) W idth 330 mm (12.99 inches) Depth 243 mm (9.56 in[...]

  • Page 163

    Specifications 163 Maximum shock (measured with hard drive in operating status and a 2-ms half -sine pulse for operating. Also measured with har d drive in head-parked position and a 2-ms half - sine pulse for storage): Operating 142 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (?[...]

  • Page 164

    164 Specifications[...]

  • Page 165

    Appendix 165 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set throug h the sy stem setup progra m. (An exception is the External Hot Key option, which you can disable or enable only through the sy stem s[...]

  • Page 166

    166 Appendix The window at the bottom tells you how to control the system setu p program with key functions. Use these keys to select a category , modify its settings, or exit the system setup program. Commonly Used Options Certain options requir e that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot seq[...]

  • Page 167

    Appendix 167 3 T urn on the computer . Wh en the DELL logo appears, press <F2> immediately . If you wait too long and the W indows logo appears, continue to wait until you see the W indows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press <En[...]

  • Page 168

    168 Appendix Floppy Drive NOTICE: Do not attempt to clean drive head s with a swab. Y ou might accide ntally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially availab le cleaning kit. These kits contain pretr eated floppies to remove contaminants that accumulate during normal operation. CDs and[...]

  • Page 169

    Appendix 169 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating sy stem and some of the soft war e programs that are installed on the computer during th e manufacturing process (Microsoft ® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expa nsion [...]

  • Page 170

    170 Appendix If necessary , consult a representative of Dell Inc. or an e xperienced radio/television technician for additional suggestions. The following information is provided on the devi ce or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright protection techno[...]

  • Page 171

    Glossary 171 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

  • Page 172

    172 Glossary bootable disk — A disk that you can use to start your computer . In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of he[...]

  • Page 173

    Glossary 173 DDR2 SDR AM — double-data-rate 2 SDRAM — A type of DDR SDR AM that uses a 4-bit prefetch and other architectural changes to b oost memory speed to over 400 MHz. device — Hardwar e such as a disk drive, printer , or keyboar d that is installed in or connected to your computer . device driver — See driver . DIN connector — A ro[...]

  • Page 174

    174 Glossary ENERGY ST AR ® — Environmental P rotection Agency requir ements that decrease the overall consumption of electricity . EPP — enhanced parallel po rt — A parallel connector design that provides bidirectional data transmission. ESD — electrostatic dischar ge — A rapid discharge of static electricity . ESD can damage integrated[...]

  • Page 175

    Glossary 175 heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft W ord. Other help files function as stand- alone refer ence sources. Help files typica[...]

  • Page 176

    176 Glossary L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio wa ves to form a wide area network (W AN). LCD — liquid crystal display — The technology used by port[...]

  • Page 177

    Glossary 177 NVRAM — nonvolatile random a ccess memory — A type of memory that stores data wh en the computer is turned off or loses its external power source. NVR AM is used for maintaining computer configur ation information such as date, time, and other system setup options that you can set. O optical drive — A drive that uses optical tech[...]

  • Page 178

    178 Glossary readme file — A text file included with a softwar e package or hardwar e product. T ypically , readme files provide installation information and describe new product enhancements or correc tions that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read -only status[...]

  • Page 179

    Glossary 179 software — Anything that can be stored electronically , such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without conv erting it to and from an analog format, which could degrade the quality of the file. standby mo[...]

  • Page 180

    180 Glossary UTP — unshielded twisted pair — Describes a type of cable used in most tele phone networks and some computer networks. P airs of unshielded wires are twisted to protect against electrom agnetic interference, rather than relying on a metal sheath around each pair of wir es to protect against interference. UXGA — ultra extended gra[...]

  • Page 181

    Glossary 181 Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no str ess applie d to either the chip or its socket. Zip — A popular data compression format. F iles that have been compressed with the Zip format ar e called Zip files and usually have a filename extension of[...]

  • Page 182

    182 Glossary[...]

  • Page 183

    Index 183 Index Numerics 5-in-1 media memory car d rea d e r , 6 7 A audio connectors, 20 audio device connecting, 4 9 enabling, 6 2 audio . See sound B battery charge gauge, 3 8 charging, 4 1 checking the charge, 3 8 conserving power , 3 9 description, 2 3 meter , 3 8 performance, 3 7 power meter , 3 8 removing, 4 1 storing, 4 2 battery-bay latch [...]

  • Page 184

    184 Index 184 Index adjusting brightness, 3 1 adjusting the size of icons, 1 3 1 adjusting the size of toolbars, 1 3 1 description, 1 6 res o l u ti o n , 3 1 switching the video image, 3 1 display latch, 18 documentation End User License Agreement, 1 1 ergonomics, 1 1 online, 1 3 P roduct Information Guide, 1 1 reg u l a to r y , 1 1 safety , 1 1 [...]

  • Page 185

    Index 185 numeric, 3 3 L labels Microsoft W indows, 1 2 Service T ag, 1 2 lost computer , 80 M media control buttons Dell MediaDirect button, 4 6 description, 1 7 play/pause/Dell MediaDirect, 1 7 media memory car ds blanks, 6 9 CardBus technology , 6 7 installing, 6 8 removing, 6 9 slots, 6 7 types, 6 7 memory a d d i n g , 116, 118 installing, 1 1[...]

  • Page 186

    186 Index 186 Index Dell MediaDir ect, 9 4 drives, 8 5 D VD drive, 8 5 error messages, 8 8 hard drive, 8 6 IEEE 1394 connector , 9 2 keyboar d, 9 2 lockups, 9 3 network, 9 6 power , 9 6 power light conditions, 9 6 printer , 9 7 program crashes repeatedly , 9 3 program stops re sponding, 9 3 programs and W indows compatibility , 9 4 restor e operati[...]

  • Page 187

    Index 187 traveling with the computer by air , 1 3 4 identification tag, 1 3 3 packing, 1 3 3 t i p s , 134 troubleshooting conflicts, 1 0 3 D e l l D i a g n o s t i c s , 81, 84 external k eyboard problems, 9 2 Hardwar e T roubleshooter , 1 0 3 Help and Support Center , 1 3 restor e computer to previous operating state, 1 0 4 TV connecting, 4 9 U[...]

  • Page 188

    188 Index 188 Index[...]