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Dell Inspiron 9300 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 9300 Owner’ s Manual Model PP14L[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a pote ntial for property damage, pe rsonal injury , or death. Abbreviations [...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 A T our of Y our Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Right Side View . . . . . . . . . . . . . . [...]

  • Page 4

    4 Contents Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    Contents 5 T ouch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Customizing the T ouch Pad . . . . . . . . . . . . . . . . . . . . . . . . . 46 6 Using PC Cards PC Card T ypes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 PC Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    6 Contents Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 63 The computer does not start up . . . . . . . . . . . . . . . . . . . . . . 64 The computer stops responding . . . . . . . . . . . . . . . . . . . . . . 64 A program stops responding . . . . . . . . . . . . . . . . . . . . . . . . 64 A program crashes repeate[...]

  • Page 7

    Contents 7 9 Adding and Replacing Parts Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Recommended T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 T urning Off Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . 81 Before W orking Inside Y our Computer . . . . . . . . . . . . . [...]

  • Page 8

    8 Contents FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 FCC Identification Information . . . . . . . . . . . . . . . . . . . . . . 127 Macrovision Prod[...]

  • Page 9

    Finding Information 9 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • W arranty information • T erms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergono[...]

  • Page 10

    10 Finding Information www .dell.com | support.dell.com • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft Windows License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact technical support. •[...]

  • Page 11

    Finding Information 11 • Solutions — T roubleshooting hints and tips, articles from technicians, online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Contact [...]

  • Page 12

    12 Finding Information www .dell.com | support.dell.com • How to use W indows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support . 2 T ype a wor d or phrase that describes your problem and click the arrow icon. 3 Click the topic t[...]

  • Page 13

    A T our of Y our Computer 13 A T our of Y our Computer Front V iew DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE — Slide this to release the display latches and open the display . DISPLAY — F or more information about your display , see the Dell Inspiron H elp file. T o access the help file, see "F inding Information&[...]

  • Page 14

    14 A T our of Y our Computer www .dell.com | support.dell.com POWER BUTTON — P ress the power button to turn on the co mputer or to enter or e xit a power management mode. NOTICE: T o avoid losing data when you tu rn off your computer , shut do wn your computer through the Start menu instead of pr essing the power button. DEVICE STATUS LIGHTS If [...]

  • Page 15

    A T our of Y our Computer 15 TOUCH PAD — P rovides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, D VD, and Media Player playback. SPEAKERS — T o adjust the volume of the integrated speake rs, press the media control buttons or speak er- volume keyboar d shortcuts. F or more inform ation, see "Speaker F unctions" [...]

  • Page 16

    16 A T our of Y our Computer www .dell.com | support.dell.com KEYBOARD STATUS LIGHTS The green lights located above the k eyboard indicate the following: T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. T urns on when wireless networ king is en[...]

  • Page 17

    A T our of Y our Computer 17 Left Side V iew OPTICAL DRIVE — Y ou can install devices such as a DV D drive or other optical drive in the optical drive bay . F or more information, see "Optical Drive" on page 97. OPTICAL - DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. This button only works[...]

  • Page 18

    18 A T our of Y our Computer www .dell.com | support.dell.com Right Side V iew S ECURE D IGITAL I/O SLOT — The Secure Digital I/O slot supports one Secur e Digital memory card or other SDI/O device. Use Secure Digital memory car ds to save or back up data. AIR VENT — The computer uses fans to create airflow th rough the vents, which pr events t[...]

  • Page 19

    A T our of Y our Computer 19 AUDIO CONNECTORS IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. HARD DRIVE — Stores software and data. PC C ARD SLOT — Supports one PC Card, such as a modem or network adapter . The computer ships with a plastic blank installed in the slot[...]

  • Page 20

    20 A T our of Y our Computer www .dell.com | support.dell.com DIGITAL - VIDEO INTERFACE (DVI) CONNECTOR VIDEO CONNECTOR AIR VENT — The computer uses fans to create airflow th rough the vents, which pr events the computer from overheating. CAUTION: Do not block, push o bjects into, or allow dust to accumulate in the air vents. Do not store your co[...]

  • Page 21

    A T our of Y our Computer 21 USB CONNECTORS S- VIDEO TV- OUT CONNECTOR NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem conne ctor . T o avoid damaging the computer , do not plug a telephone line into the network connector . MODEM CONNECTOR (RJ-11) Connect USB devices, such as a mouse, keyboar d, or printer [...]

  • Page 22

    22 A T our of Y our Computer www .dell.com | support.dell.com Bottom V iew BATTERY CHARGE GAUGE — P rovides information on the battery char ge. F or more information, see "Checking the Battery Charge" on page 28. BATTERY - BAY LATCH RELEASE — Releases the battery from the battery bay . F or mor e information, see "Removing a Batt[...]

  • Page 23

    Setting Up Y our Computer 23 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Y our ISP will offer one or more of the following Internet connection options: • Dial-up co[...]

  • Page 24

    24 Setting Up Y our Computer www .dell.com | support.dell.com 4 In the next window , click the appropriate option: • If you do not have an ISP a nd want to select one, click Choose from a list of Internet serv ice providers (ISP s) . • If you have already obtained setup informat ion from your ISP but you did not r eceive a setup CD, click Set u[...]

  • Page 25

    Setting Up Y our Computer 25 Connecting a USB Printer NOTE: Y ou can connect USB devices wh ile the computer is turned on. 1 Complete the operating system setup if you have not already done so . 2 Attach the USB printer cable to the USB conne ctors on the computer and the printer . The USB connectors fit only one way . 3 T urn on the printer and th[...]

  • Page 26

    26 Setting Up Y our Computer www .dell.com | support.dell.com Surge Protectors Surge protectors and power strips equipped with sur ge protection help to prevent damage to your computer from voltage spik es that can occur during electric al storms or following power interruptions. The level of protection is usuall y commensurate with the cost of the[...]

  • Page 27

    Using a Battery 27 Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this chapter , follow the safety instructions in the Product Information Guide . F or optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery install ed at all times. Use a b[...]

  • Page 28

    28 Using a Battery www .dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to tem peratures above 65°C (149°F). Keep the battery away from children. Handle dama ged or leaking batteries with extr eme care. Damaged batteries may [...]

  • Page 29

    Using a Battery 29 Charge Gauge P r ess the status button on the battery charge ga uge to illuminate the char ge-level lights. Each light repr esents approximately 20 percent of the to tal battery charge. F or example, if the battery has 80 percent of its charge r emaining, four of t he lights are on. If no lights appear , the battery has no charge[...]

  • Page 30

    30 Using a Battery www .dell.com | support.dell.com 3 Slide and hold the battery-bay latch release on the bottom of the computer , and then remove the battery from the bay . Installing a Battery CAUTION: Using an incompatible battery ma y increase the risk of fire or explosion. Replace the battery only with a compatible battery pu rchased from Dell[...]

  • Page 31

    Using CDs, DVDs, and Other Multimedia 31 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Dell Inspiron Help file. T o access the help file, see "F inding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow a ll copyright laws when y ou crea[...]

  • Page 32

    32 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 4 T o copy a CD or DVD: • If you have one CD or DVD drive , ensure that the settings ar e correct and click Copy . The computer reads your source CD or D VD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or D V D into the C[...]

  • Page 33

    Using CDs, DVDs, and Other Multimedia 33 Using MediaDirect NOTE: QuickSet, which is automatically installed and enabled on your computer , is necessary for MediaDirect to function. Changing or disabling QuickSet’ s default settings can limit MediaDirect’ s functionality . For more information about Dell QuickSet, see the Dell Inspiron Help file[...]

  • Page 34

    34 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your com puter to a TV or othe r audio device are not included with your comp uter . Cables may be purchased at most consumer electron ics stores. The TV/digital audio adapter cable [...]

  • Page 35

    Using CDs, DVDs, and Other Multimedia 35 S-Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video ca ble directly to the S-video TV -o ut connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/P[...]

  • Page 36

    36 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end of the S-video cable in to the S- video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on your TV . 5 Plug the single-connector end of the audio cable in to the headphone connec[...]

  • Page 37

    Using CDs, DVDs, and Other Multimedia 37 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on your computer . 3 Plug one end of the S-video cable in to the S- video input connector on the TV/digital audio adapter cable. 4 Plug the other end[...]

  • Page 38

    38 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 8 See "Enabling the Display Settings for a TV " on page 41 to ensure that the computer recognizes and works properly with the TV . Composite V ideo and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/[...]

  • Page 39

    Using CDs, DVDs, and Other Multimedia 39 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer . 6 Plug the two RCA connectors on the other e nd of the audio cable in to the audio input connectors on you[...]

  • Page 40

    40 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV -out connector on the computer . 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/di[...]

  • Page 41

    Using CDs, DVDs, and Other Multimedia 41 7 T urn on the TV , turn on any audio device that you connected (if applicable), and then turn on the computer . 8 See "Enabling the Display Settings for a TV " on page 41 to ensure that the computer recognizes and works properly with the TV . Changing Y our Audio Settings Y ou can set the speaker [...]

  • Page 42

    42 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 4 Click the Settings tab and click Advanced . 5 Click the Displays tab. 6 Click the upper -left corner of the TV button to enable the TV . 7 Click OK . NVIDIA Video-Controller Card NOTE: Ensure that you properly connect the TV before you enable the display settings. 1 Click t[...]

  • Page 43

    Using the Keyboard and T ouch Pad 43 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an external k eyboard. Each ke y on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, press <Fn> and t[...]

  • Page 44

    44 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networking and Bluetooth ® Wireless T echnology) Power Management <Ctrl><Shift><Esc> Opens the T ask Manager window <Fn><F3> Displays the Dell™[...]

  • Page 45

    Using the Keyboard and T ouch Pad 45 Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the charac ter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click Ke y bo a rd . F o r information about the Control P anel, see the Dell Inspiron Help file. T o access the help [...]

  • Page 46

    46 Using the Keyboard and T ouch Pad www .dell.com | support.dell.com T ouch Pad The touch pad detects the pressur e and movem ent of your finger to allow you to move the cursor on the display . Use the touch pad and touch pad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an[...]

  • Page 47

    Using PC Cards 47 Using PC Cards PC Card T ypes See "Specifications" on page 99 for information on supported PCMCIA cards and PC Car d slots. The PC Card slot has one connector that supports a single T ype I or T ype II card. The PC Card slot supports CardBus technology and e xtended PC Cards. "T ype" of card r efers to its thic[...]

  • Page 48

    48 Using PC Cards www .dell.com | support.dell.com T o install a PC Card: 1 Hold the card with the top side of the car d facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too much resistance, do not fo[...]

  • Page 49

    Using PC Cards 49 CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . 1 P ress the latch and remove the car d or blank. F or some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out. 2 Remove the card or blank. [...]

  • Page 50

    50 Using PC Cards www .dell.com | support.dell.com[...]

  • Page 51

    Setting Up a Home and Office Network 51 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your comput er to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector on the back of[...]

  • Page 52

    52 Setting Up a Home and Office Network www .dell.com | support.dell.com Network Setup Wizard The Microsoft ® Wi n d o w s ® XP operating system provides a Ne twork Setup W izard to guide you through the process of sharing files, printers , or an Internet connection between computers in a home or small office. 1 Click the Start button, point to A[...]

  • Page 53

    Setting Up a Home and Office Network 53 Connecting to a Wireless Network in Microsoft ® Windows ® XP Y our wireless network car d r equires specific softwar e and drivers in order to connect to a network. The software is alr eady installed. If the software is r emoved or corrupted, follow the instructions included in the user's guide for you[...]

  • Page 54

    54 Setting Up a Home and Office Network www .dell.com | support.dell.com 2 Click to select the network you want to configure, and then click Connect or double-click the network name in the list. If you select a secu re network (identified by a icon), you must enter a WEP or WP A key when prompted. NOTE: Network security settings are un ique to your[...]

  • Page 55

    Solving Problems 55 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the chec ks in this chapter and run the Dell Diagnostics before you cont ac[...]

  • Page 56

    56 Solving Problems www .dell.com | support.dell.com • If failures ar e detected during the Pr e-boo t System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 108. If the P re-boot System Assessment completes successfully , you r eceive the message Boot[...]

  • Page 57

    Solving Problems 57 3 If you run a test from the Custom T est or Symptom T ree option, click the applicable tab described in the following table for more information. 4 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and resta rt the computer , close the Main Menu screen. Drive Pr[...]

  • Page 58

    58 Solving Problems www .dell.com | support.dell.com DVD drive problems NOTE: High-speed CD or DVD drive vibr ation is normal and may cause no ise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldw ide and different disc formats, n ot all DVD titles work in all DVD drives. Problems writing to [...]

  • Page 59

    Solving Problems 59 If you cannot eject the DVD or DVD+RW drive tray If you hear an unfamiliar sc raping or grinding sound Hard drive problems 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3 Gently pull out the tra[...]

  • Page 60

    60 Solving Problems www .dell.com | support.dell.com E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: Connect the modem to an analog telephone jack only . T he modem does not operate while it is connected to a digital tele[...]

  • Page 61

    Solving Problems 61 Error Messages CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. E NSURE THAT YOU ARE CONNECTED TO THE I NTERNE[...]

  • Page 62

    62 Solving Problems www .dell.com | support.dell.com IEEE 1394 Device Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . Keyboard Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Infor[...]

  • Page 63

    Solving Problems 63 Unexpected characters Lockups and Software Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . C HECK THE KEYBOARD CABLE — Shut down the computer . Disconnect the keyboar d cable and check it for damage, and firmly r econnect the cable. If[...]

  • Page 64

    64 Solving Problems www .dell.com | support.dell.com The computer does not start up The computer stops responding NOTICE: Y ou might lose data if y ou are unable to perform an operating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installati on instructions in its documentati on or on a f[...]

  • Page 65

    Solving Problems 65 A solid blue screen appears Other software problems T URN THE COMPUTER OFF — If you are unable to get a r e sponse by pressing a k ey on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer . C HECK THE SOFTWARE DOCUMENTATION O[...]

  • Page 66

    66 Solving Problems www .dell.com | support.dell.com Memory Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . Network Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guid[...]

  • Page 67

    Solving Problems 67 PC Card Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . Power Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTE: See the Dell Inspiron Help f[...]

  • Page 68

    68 Solving Problems www .dell.com | support.dell.com Printer Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contact the pr inter’ s manufacturer . C HECK THE BATTERY STATUS LIGHT — If the batt[...]

  • Page 69

    Solving Problems 69 Scanner Problems CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . E NSURE THAT THE PRINTER IS TURNED ON C HECK THE PRINTER CABLE CONNECTIONS — ?[...]

  • Page 70

    70 Solving Problems www .dell.com | support.dell.com Sound and Speaker Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . No sound from integrated speakers No sound from external speakers NOTE: The volume control in some MP3 players overrides the Windows vo [...]

  • Page 71

    Solving Problems 71 No sound from headphones T ouch Pad or Mouse Problems T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R EINSTALL THE AUDIO DRI[...]

  • Page 72

    72 Solving Problems www .dell.com | support.dell.com V ideo and Display Problems CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . If the display is blank NOTE: If you are using a program that requ ires a higher resolution than your computer supports, it is recommen[...]

  • Page 73

    Solving Problems 73 If the display is difficult to read If only part of the display is readable S WITCH THE VIDEO IMAGE — If your computer is attached to an external monitor , press <Fn><F8> to switch the video image to the display . C HECK THE SY STEM FOR POWER — Ensure that the system has battery power or is plugged into an electr[...]

  • Page 74

    74 Solving Problems www .dell.com | support.dell.com Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboard. All devices requir e a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has it s own set of specialized commands[...]

  • Page 75

    Solving Problems 75 Using Windows XP Device Driver Rollback If a problem occurs on your computer after yo u install or update a driver , use W indows XP Device Driver Rollback to replace the driver with the pr eviously installed version. 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenanc[...]

  • Page 76

    76 Solving Problems www .dell.com | support.dell.com • Dell PC Restore by Symantec r estores your hard drive to the operating state it was in when you purchased the computer . Dell PC Restore permanently deletes all data on the har d drive and removes any applications installed after yo u r eceived the computer . Use PC Restore only if System Res[...]

  • Page 77

    Solving Problems 77 4 Select a restor e point and click Next . If a calendar date has only one restor e point, then that restor e point is automatically selected. If two or more r estore points are availabl e, click the r estore point that you prefer . 5 Click Next . The Restoration Complete screen appears after System Restor e finishes collecting [...]

  • Page 78

    78 Solving Problems www .dell.com | support.dell.com T o use PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and[...]

  • Page 79

    Solving Problems 79 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating that you must log on as administrator . Click Quit , and then log on as a local administrator . NOTE: If the partition for PC Restore does not exist on your comp uter’ s hard drive, a message appears sta[...]

  • Page 80

    80 Solving Problems www .dell.com | support.dell.com 3 Restart the computer . 4 P r ess <F12> immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the W indows desktop, and then shut down the computer and try again. 5 F ollow the instructions on the screen to complete the installation. Resolving[...]

  • Page 81

    Adding and Replacing Parts 81 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the comp onents in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this page) [...]

  • Page 82

    82 Adding and Replacing Parts www .dell.com | support.dell.com Before W orking Inside Y our Computer Use the following safety guidelines to help prot ect your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of th e procedures in this section, follow the safety ins tructions in the Product I[...]

  • Page 83

    Adding and Replacing Parts 83 6 Remove the optical drive, if installed, from th e optical drive bay . See "Optical Drive" on page 97. 7 P ress the power button to ground the system board. 8 Remove any installed PC Cards from the PC Car d slot. 9 Close the display and turn the computer upside down on a flat work surface. 10 Remove the hard[...]

  • Page 84

    84 Adding and Replacing Parts www .dell.com | support.dell.com T o replace the har d drive: 1 F ollow the procedures in "Befor e Y ou Begin" on page 81. 2 T urn the computer over , and re move the hard drive scr ews. NOTICE: When the hard drive is not in the computer , store it in protecti ve antistatic packaging. See "Protecting Aga[...]

  • Page 85

    Adding and Replacing Parts 85 Memory Y ou can increase your computer memory by insta lling memory modules on the system board. See "Specifications" on page 99 for informatio n on the memory supported by your computer . Install only memory modules that are intended for your computer . NOTE: Memory modules purchased from Dell ar e covered u[...]

  • Page 86

    86 Adding and Replacing Parts www .dell.com | support.dell.com 3 T urn the computer over , loosen the captive scre ws on the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory- module securing clips. 4 If you are r eplacing a memory module, remove the e[...]

  • Page 87

    Adding and Replacing Parts 87 NOTE: If the memory module is not installed properly , the computer may not bo ot properly . No error message indicate s this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connect or with the tab in the connector slot. b Slide the module firmly into the slot at a 45-[...]

  • Page 88

    88 Adding and Replacing Parts www .dell.com | support.dell.com 9 Reinstall the optical drive. See "Optical Drive" on page 97. 10 T urn on the computer . As the computer boots, it det ects the additional memory and automatically updates the system configuration information. If prom pted, press <F1> to continue. T o confirm the amount[...]

  • Page 89

    Adding and Replacing Parts 89 5 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to en sure correct insertion. If you feel resistance, check the connectors and re align the card. b Align the modem with the screw holes and pr ess the modem into the connector on the system board. c Replace the sc[...]

  • Page 90

    90 Adding and Replacing Parts www .dell.com | support.dell.com 4 If a Mini PCI card is not alr eady installed, go to step 5. If you are replacing a Mini PCI car d, remove the e xisting card: a Disconnect the antenna cables from the Mini PC I card if a wir eless card is installed in your computer . b Release the Mini PCI card by spr eading the me ta[...]

  • Page 91

    Adding and Replacing Parts 91 NOTICE: The connectors are keyed to en sure correct insertion. If you feel resistance, check the connectors and re align the card. 5 Install the replacement Mini PCI car d: a Align the Mini PCI card with the connector at a 45-degr ee angle, and press the Mini PCI card into the connector until it clicks. NOTICE: T o avo[...]

  • Page 92

    92 Adding and Replacing Parts www .dell.com | support.dell.com 6 Replace the modem cover . Hinge Cover CAUTION: Before you begin any of the pr ocedures in this section, foll ow the safety inst ructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, ground yourse lf by using a wrist grounding strap or by periodically t[...]

  • Page 93

    Adding and Replacing Parts 93 When replacing the hinge cover , first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge , ground [...]

  • Page 94

    94 Adding and Replacing Parts www .dell.com | support.dell.com NOTICE: T o avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard in to the palm rest, an d then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the pr ocedures in this section, foll ow the sa[...]

  • Page 95

    Adding and Replacing Parts 95 5 Install the replacement battery : a Insert the battery at a 30-degree angle under th e r elease latch with the positive side up, and then push the battery into place. b Connect the battery cable to the connector on the system boar d. 6 Replace the keyboar d . 7 Replace the hinge cover . Display CAUTION: Before you be[...]

  • Page 96

    96 Adding and Replacing Parts www .dell.com | support.dell.com 4 Remove the hinge cover . See "Hinge Cover" on page 92. 5 Remove the four screws securing the display . 6 Disconnect the display cable, using the pull-tab. 7 Lift the display away from the computer at a 90-degree angle. Ensur e that the antenna cables and display cable are fr[...]

  • Page 97

    Adding and Replacing Parts 97 Optical Drive CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedur es in "Before Y ou Begin" on page 81. 2 T urn the computer over . 3 Remove the optical-drive security screw . 4 Insert a scribe into the notc[...]

  • Page 98

    98 Adding and Replacing Parts www .dell.com | support.dell.com If you order ed a card with Bluetooth wir eless technology with your computer , it is already installed. 1 F ollow the procedures in "Befor e Y ou Begin" on page 81. 2 Remove the battery . See "Removing a Battery" on page 29. 3 Loosen the captive screw and remove the[...]

  • Page 99

    Appendix 99 Appendix Specifications Processor P rocessor type Intel ® Pe n t i u m ® M L1 cache 64 KB L2 cache 2 MB External bus frequency 533 MHz Sy stem Information System chip set Intel 915PM Data bus width 64 bits DR AM bus width dual channel bus P rocessor address bus width 36 bits Flash EPROM 1 MB PCI bus (PCI-Express used for video control[...]

  • Page 100

    100 Appendix www .dell.com | support.dell.com Memory Memory module connector two user -accessible SODIMM connectors Memory module capacities 256 MB, 512 MB, and 1 GB Memory type 1.8- V SODIMM DDR-II Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone-in connector , stereo headphones/speakers connector IEEE 1394a 4-pin mi[...]

  • Page 101

    Appendix 101 Vid eo AT I Data bus PCI-Express x16 Video controller A TI Mobility Radeon X300 Video memory 64 MB HyperMemory or 128 MB LCD interface RGB, L VDS, TV composite, S-video TV support NTSC or P AL in S-video and composite modes NVIDIA Data bus PCI-Express x16 Video controller G F orce Go 6800 Ultra Video memory 256 MB LCD interface LV D S [...]

  • Page 102

    102 Appendix www .dell.com | support.dell.com Dimensions: Height 245.0 mm (9.64 inches) Wi d t h 383.0 mm (15 inches) Diagonal 431.8 mm (17 inches) Maximum resolutions: WXGA+ 1440 x 900 at 16.7 million colors WUXGA 1920 x 1200 at 16.7 million colors Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angle (typical): WUXGA Horizontal [...]

  • Page 103

    Appendix 103 T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.88-inch) sensor -active area Height 42.9-mm (1.69-inch) rectangle Battery T ype 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Wi d t h 139.0 mm (5.47 i[...]

  • Page 104

    104 Appendix www .dell.com | support.dell.com Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Output power 90 W Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) Wi d t h 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperature range: Operating 0° to 35°C (32?[...]

  • Page 105

    Appendix 105 Using the Sy stem Setup Program Overview NOTE: Y our operating sy stem may automati cally configure most of the options available in sy stem setup, thus overriding options that you set through sy stem setup. (An exception is the External Hot Key option, which you can disable or enable only through sy stem setup.) Fo r more information [...]

  • Page 106

    106 Appendix www .dell.com | support.dell.com Sy stem Setup Screen The system setup screen consists of thr ee windo ws of information. The window on the left contains an expandable hierarchy of control catego ries. If you select (highlight) a category (such as System , Onboard Devices , or Vi d e o ) and press <Enter>, you can show or hide th[...]

  • Page 107

    Appendix 107 Performing a One-T ime Boot Y ou can set a one-time-only boot sequence without entering system setup. (Y ou can also use this procedure to boot the Dell Diagnostics on the di agnostics utility partit ion on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking de vice (docked), u[...]

  • Page 108

    108 Appendix www .dell.com | support.dell.com Dell-installed peripherals include any internal expa nsion car ds, or Dell-branded module bay or PC Card accessories. In addition, any Dell- branded monitors, k eyboards, mice, speakers, microphones for telephonic modems, docking stat ions/port replicators, networking products, and all associated cablin[...]

  • Page 109

    Appendix 109 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 W ebsite: www .dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 T ech Suppo[...]

  • Page 110

    110 Appendix www .dell.com | support.dell.com Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support.euro .dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business F ax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 P referr ed Ac[...]

  • Page 111

    Appendix 111 Brunei Country Code: 673 Customer T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (P enang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated technical support) toll-free[...]

  • Page 112

    112 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969 T e[...]

  • Page 113

    Appendix 113 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T ech F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsite: support.e[...]

  • Page 114

    114 Appendix www .dell.com | support.dell.com F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support.euro .dell.com E-mail: support.euro .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for all other Del[...]

  • Page 115

    Appendix 115 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/gr/en/emaildell/ T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support[...]

  • Page 116

    116 Appendix www .dell.com | support.dell.com Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (di[...]

  • Page 117

    Appendix 117 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Dimension[...]

  • Page 118

    118 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 7[...]

  • Page 119

    Appendix 119 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

  • Page 120

    120 Appendix www .dell.com | support.dell.com New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail Customer Care (A ustralia and New Zealand): apcustserv@dell.com Customer Care toll-free: 0800-289-335 (option 3) T echnical Support (for desktop and portable computers) toll-free: 0800 446 25[...]

  • Page 121

    Appendix 121 P ortugal International Access Code: 00 Country Code: 351 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fa x 21 424 01 12 Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevi[...]

  • Page 122

    122 Appendix www .dell.com | support.dell.com South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 W ebsite: support.euro .dell.com E-mail: dell_za_support@dell.com Gold Queue 011 709 7713 T echnical Support 011 709 7710 Customer Care 011 709 7707 Sales 011 709 7700 Fa x 011 706 0495 Switchboard 011 709 7700 [...]

  • Page 123

    Appendix 123 Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 W ebsite: support.euro .dell.com E-mail: support.euro .dell.com/se/sv/emaildell/ T echnical Support for XPS portable computers only 0771 340 340 T echnical Support for all other Dell products 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Sm[...]

  • Page 124

    124 Appendix www .dell.com | support.dell.com Thailand International Access Code: 001 Country Code: 66 W ebsite: support.ap.dell.com T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 0060 07 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 1800 0600 09 Customer Care toll-free: 1800 00[...]

  • Page 125

    Appendix 125 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 T echnical Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer (Home and Home Office[...]

  • Page 126

    126 Appendix www .dell.com | support.dell.com FCC Notices (U.S. Only) Most Dell computers are classified by the F ederal Communications Commission (FCC) as Class B digital devices. T o determine which classi fication applies to your computer , examine all FCC registration labels located on the bottom, side, or back panel of your computer , on card-[...]

  • Page 127

    Appendix 127 • Connect the equipment into an outlet on a circ uit different from that to which the r eceiver is connected. • Consult the dealer or an e xperienced radio/television technician for help. FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC reg[...]

  • Page 128

    128 Appendix www .dell.com | support.dell.com[...]

  • Page 129

    Index 129 Index A audio connectors description, 1 9 audio device connecting, 3 4 audio . See speakers B battery c h a r g e g a u g e , 22, 29 charging, 2 9 checking the charge, 2 8 description, 2 2 installing, 3 0 low-battery warning, 2 9 performance, 2 7 power meter , 2 8 removing, 2 9 storing, 3 0 blanks PC Cards, 4 7 removing, 4 8 Bluetooth wir[...]

  • Page 130

    130 Index 130 Index drives problems, 5 7 See hard drive D VD drive problems, 5 8 DV D s using, 3 1 D VI monitor connector description, 2 0 E error messages, 61 F fan d e s c r i p t i o n , 17-18, 20, 22 F inding Informationdocumentation, 9 floppy drive connecting to a USB connector , 1 7 H hard drive description, 2 2 problems, 5 9 re placing, 8 3 [...]

  • Page 131

    Index 131 O operating system reinstalling W indows XP , 7 6 optical drive description, 1 7 optical-drive locking screw description, 2 2 optical-drive tray eject button description, 1 7 P PC Card slot description, 1 9 PC Cards b l a n k s , 47-48 CardBus technology , 4 7 extended, 4 7 installing, 4 7 removing, 4 8 slot, 4 7 types, 4 7 wireless netwo[...]

  • Page 132

    132 Index 132 Index spyware, 61, 65 subwoofer description, 2 2 support contacting Dell, 1 0 8 policy , 1 0 7 S-video TV -out connector connecting a TV , 2 1 description, 2 1 System Restore, 75-76, 80 system setup program, 106 T technical support policy , 1 0 7 touch pad customizing, 4 6 description, 1 5 using, 4 6 troubleshooting conflicts, 8 0 Del[...]