Dell Inspiron PP01X manual

www .dell.com | support.dell.com Dell™ Inspi ron™ 8200 Owner ’s Manual 1H018bk3.book Page 1 Monday, October 14, 2002 2:2 6 PM[...]

Hints, Notices, and Cautions HINT : A HINT indi cates impo rtant infor matio n that hel ps you m ake better use of you r compute r . NOTICE : A NOTICE indicates either potential damage to hardware or loss of data an d tells yo u how to avo id the p roblem. CAUT ION: A CA UTION indicates a potent ial fo r proper ty damage, personal in jury , or deat[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Po w e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Air T ravel . . . . . . . . . . . . . . . . . . . .[...]

4 Contents Connecting to the In ternet . . . . . . . . . . . . . . . . . . . . 37 Setting Up Y our Inter net Connection . . . . . . . . . . . . . . 38 Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 40 Usin g Bl ank CD-R D isc s or B lan k CD-RW D iscs . . . . . . [...]

Contents 5 Power Protec tion Devic es . . . . . . . . . . . . . . . . . . . . . 65 Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . 66 Line Cond itioners . . . . . . . . . . . . . . . . . . . . . . . . 66 Uninter r uptible Power Supply Devices . . . . . . . . . . . . . . 66 2 Solving P r oblems Finding So lutions . . . . . . . . . .[...]

6 Contents If you canno t eject the CD, CD -RW , or D VD drive tray . . . . . 85 If yo u hear an unfam iliar s crap ing o r grin ding s oun d . . . . . . 85 If the CD-RW drive stop s writing . . . . . . . . . . . . . . . . 86 If you hav e problem s with a ha rd drive . . . . . . . . . . . . . 86 PC Card Problems . . . . . . . . . . . . . . . . . . [...]

Contents 7 R einstalling Micro soft ® Wi ndows ® XP . . . . . . . . . . . . . . . 99 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 99 R einstall ing Wi ndow s XP . . . . . . . . . . . . . . . . . . . . 99 R einsta lling Drivers an d Sof tware . . . . . . . . . . . . . . . 102 3 Adding and R eplacing P arts Replac ing the Palm[...]

8 Contents Limited Warr anty T er ms f or Ca nada . . . . . . . . . . . . . . 149 "T otal Satisfaction" R e turn P olicy . . . . . . . . . . . . . . . . 15 2 Dell So f twar e and P erip herals . . . . . . . . . . . . . . . . . 153 One- Y ear End-User Manu facturer Guara ntee (Lat in Amer ica and t he Car ibbean Only ) . . . . . . . . . . [...]

CA UTION : Safet y Instructions 9 CAUTION: Safety Instruct ions Use the following safety gui delines to help ensure your own personal safety and to help protect your computer and working environme nt from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow install[...]

10 CAUTION: Saf ety Inst r uctions www .dell .com | supp ort. dell.c om • T o help avoid the potential hazard of electr ic shock, do not connect or disconnect any cables or perform maintenance or r econfiguration of this product during an electrical storm. Do not use your computer during an electrical st orm unless all cables have been disconnect[...]

CA UTION : Safet y Instructions 11 • If you ar e using a multiple-outlet power st rip , use caution when plugging the AC adapter ’s power cable into the power strip . Some power strips may all ow you to insert the plug incorr ectly . Incorr ect insertion of the power plug could result in permanent damage to your computer , as well as ris k of e[...]

12 CAUTION: Saf ety Inst r uctions www .dell .com | supp ort. dell.c om Air T ravel • Ce rta in F eder al Aviati on Ad min istr atio n regul atio ns an d/o r airl ine -spe cific restr icti ons may apply to the o peration of your Dell comput er whi le you ar e on boar d an aircraf t. F or example, such r egulations/restrictions may prohibit the us[...]

When Using Y our Computer 13 When Using Y our Computer Observe the follow ing safe-handling guidelines to prevent damage to your compu ter: • When setting up t he computer for work, place it on a level surface. • When traveling, do not chec k the computer as baggage. Y ou can put your computer through an X -ray security machine, but never put y[...]

14 When Using Y our Co mputer www .dell .com | supp ort. dell.c om • Clean the display wi th a soft, clean cloth a nd water . Apply the wat er to the cloth; then strok e the cloth across the display in one dir ect ion, moving from the top of the display to the b ott om. Re move moist ur e f rom the d ispl ay q uick ly an d k eep th e di splay dry[...]

When Using Y our Computer 15 4 Ground yourself by touching the unp ainted metal surface of the I/O panel on the b ack of the computer . While you work , periodi cally touch the I/O pane l to dissi pate any static el ectricit y that might harm internal components. Protecting A gainst El ectrost atic Dischar ge Static electricity can harm electronic [...]

16 When Using Y our Co mputer www .dell .com | supp ort. dell.c om Ergonomic Computing Habits CAUTION: Improper or prolong ed keyboa rd use ma y result in inju ry . CAUTIO N: Viewing the display or external monitor screen for extended periods of time may result in eye strain. F or comfort and efficiency , observe the following er gonomic guidelines[...]

When Using Y our Computer 17 1 4 3 2 1 dis play scr een at o r be low ey e level 3 arms at desk level 2 feet flat on th e floor 4 wris ts r elax ed and fl at 1H018bk3.book Page 17 M onday, October 14, 2002 2:26 P M[...]

18 When Using Y our Co mputer www .dell .com | supp ort. dell.c om 1H018bk3.book Page 18 M onday, October 14, 2002 2:26 P M[...]

SECTION 1 Setting Up and Using Y our Computer A T our of Y our Computer T ransferring In formation to a New C ompute r With Microso f t ® Windows ® XP Setting Up a Home and Office Netwo rk With Windows XP Connecti ng to the Internet Copying CDs T ur ni ng Off the Comput er Abou t the Modu le Ba y Swappin g Devic es Whil e th e Comput er Is T urne[...]

20 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om A T our of Y our Computer Fro nt Vi ew D ISPLAY L ATCH — K ee ps th e displ ay clos ed. D ISPLAY — F or more information on us ing your color display , see "Us ing the Display" in the T ell Me Ho w help file . T o access the h elp f ile, see p age 72. touc h [...]

Setting Up and Using Y our Computer 21 D EVIC E S TATUS L IG HTS If t he compu ter is c onne cte d to a n e lectr ic al ou tlet , th e lig ht op era tes a s follows: – Solid gr een: Th e battery is charging. – Flashin g green: The battery i s fully charged. If the co mputer is runnin g on a batte ry , the light ope rates as follo ws: – Of f: [...]

22 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om A IR V ENTS — The com pu ter u ses a n i nte rnal fa n to cr eat e a irflo w th rou gh t he vents, which prevents the computer fro m overheatin g. HINT : T he computer turns on the fans when the computer gets hot. The fans may m ake nois e, whic h is no rmal an d doe s n[...]

Setting Up and Using Y our Computer 23 K EYBO ARD — The ke yboard includes a numeric k eypad as well as the Microsoft ® Wi n d o w s ® logo key . F or information on supported k eyboar d shortcuts, see page 47. T RACK S TICK — Use th e track stick and track s tick buttons as you would u se a mouse. See page 49 for more information. T OUCH P A[...]

24 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om NOTICE : T urn off y our c omp ut er by performing a Wind ows s hut dow n (se e page 42 ). Othe rw ise, you ma y lose data . M ICROPHONE — A llows y ou to r ecord au dio . V OLUME C ONTR OL B UTTONS — Increase or decrease the speaker volume wit h these but tons. Altern[...]

Setting Up and Using Y our Computer 25 F IXED O PTICAL D RIVE — Accommod ates de vices such as a CD drive, DVD drive, CD- R W drive , or CD-RW /DVD combo d rive. S- V IDEO TV -O UT C ONNECTOR S ECUR ITY C ABLE S LOT — L ets you attach a comme rcially available antitheft dev ice to th e co mpu ter . Ins tru ctio ns f or in sta llin g an tith eft[...]

26 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om N ETWORK C ONN ECTOR NOTICE : Th e network con nector is slig htly larger th an the mod em connector . Do not pl ug a tel ephone line into the networ k conne ctor . S PEAK ERS — P r ess the volume contr ol butt ons or volu me con trol key boar d shortc uts to adju st the[...]

Setting Up and Using Y our Computer 27 Right Side View S PEAK ERS — P r ess the volume cont rol bu ttons or v olume c ontro l k eyb oard shor tcut s to adj ust th e vol ume of th e inte gra ted spe ak ers . F or more in fo rmati on, see page 47. S ECUR ITY C ABLE S LOT — L ets you attach a comme rcially available antitheft dev ice to th e co mp[...]

28 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om NOTICE : Before you b uy an antithef t de vice, ensure that it will work with th e security ca ble slot. H ARD D RI VE — Reads and wri tes data on a har d disk. I NFRAR ED S EN S OR — Th e infr ar ed sen sor l ets you tran sfe r fil es f rom you r computer to anoth er [...]

Setting Up and Using Y our Computer 29 PC C ARD S LOT — Has tw o conne ctors th at sup port va rious ty pes of P C Cards, including modems an d network adapt ers. F or more information, see "Usi ng PC Car ds" in th e T e ll Me How help fil e. T o a ccess the help file, see p age 72. A UDIO C ONNE CTORS Attach record/play back device s, [...]

30 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om A IR V ENTS — The com pu ter u ses a n i nte rnal fa n to cr eat e a irflo w th rou gh t he vents, which prevents the computer fro m overheatin g. HINT : T he computer turns on the fans when the computer gets hot. The fans may m ake nois e, whic h is no rmal an d doe s n[...]

Setting Up and Using Y our Computer 31 The AC adapte r converts AC power to th e DC power required by the compu ter . Y ou can conne ct the AC adapter w ith your co mputer turne d either on or o ff. CAUTI ON: The AC adapter wo rks with electrical outlets worldwide . However , power conn ecto rs and power s trips var y among countries. Usin g an inc[...]

32 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om V IDEO C ONNEC TOR D OCKING C ONNECTO R HINT : Do cking de vices may not b e avai lable in all countries. P ARAL LEL C ON NE CTOR S ERIA L C ONN ECTO R Connec ts an exte rnal moni tor . See "Usi ng the Display" in th e T ell Me How he lp fi le. T o access the hel[...]

Setting Up and Using Y our Computer 33 USB C ONNECTO R Bottom View M EMOR Y M ODULE AND M ODEM C OVER — Protects the memory module(s) and the modem daughter card. F or more information , see page 103. D EVIC E L ATC H R ELEASES — P r ess a lat ch r elease to r emo ve a de vice in the module b ay . F or more inf ormation, see page 42 . Connect s[...]

34 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om M INI PCI CA RD CO VER — C over s the co mpar tm ent that cont ains th e opti ona l Mini PCI card. D OCKING D EVICE L ATCH — Latches onto the docki ng device. Setting Up a Printer NOTICE : C omplete the operating system setup b efore you con nect a printer to the compu[...]

Setting Up and Using Y our Computer 35 4 T ur n on the printer a nd then turn on the com puter . If the Add New Hardware Wizard window appears, click Cancel . 5 Install th e printer drive r if necessary . See the documentation that came with y our printer . Connecting a USB Pri nter HINT : Y ou can conne ct USB devices while the comput er is tur ne[...]

36 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om T ransferring Informat ion to a New Computer With Micros oft ® Windows ® XP W i ndows XP provides a F iles and Settings T ran sfer W izard to move data, suc h as e- mail s, win dow s izes, tool bar se tting s, a nd Int erne t book mar ks, from one computer to anothe r . [...]

Setting Up and Using Y our Computer 37 2 On the welcom e scr een, click Next . 3 On the Which c omput er is this? scr een, select New Computer , and then cl ick Ne xt . 4 F ollow the instructions on the screen. Setting Up a Home and Office Network With Wi ndows XP W i ndows XP provides a Netwo rk S etup Wi zard to guide you through the process of s[...]

38 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om If you ar e using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack befor e you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. S[...]

Setting Up and Using Y our Computer 39 If you ar e having problems connecting to the Internet, see "Modem and Internet Connection Pr oblems" on pa ge 79. If you cannot connect to the Internet but h ave successfully connected in the past, the ISP might have a service outag e. Contact your ISP to check the s ervice status, or try connecting[...]

40 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for i nstructions on how to use the program, information about differ ent r ecording techniques, and CD media limi tations. The Eas y CD Creator Basic docume ntation is loc ated in the Micros oft ® Wi[...]

Setting Up and Using Y our Computer 41 • Do not burn a b lank CD-R or CD-R W disc t o its maximum capacity ; for e xample, do not copy a 650- MB file to a 650 -MB blank CD. The CD-RW drive needs 1 o r 2 MB of the blank CD to finalize the rec o rd i ng . • Use a bl ank CD-R W disc to practice CD r ecor ding until y ou are familiar with CD record[...]

42 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om HINT : Yo u m u s t u s e CD-R discs to bu rn music CDs th at you wan t to play in regular ste reos. CD- RW discs do not play in most ho me or car stereos. 6 Insert a blank CD into the CD -R W drive and close the tray . T he re c ord i n g s t ar t s au t om a ti c a ll y [...]

Setting Up and Using Y our Computer 43 NOTICE : I nsert device s before you dock a nd turn on the compute r . 5 Insert th e new device int o the bay , and push it until you f eel a click. 6 Tu r n o n t h e c o m p u t e r . bottom of co mputer device lat ch rele ase 1H018bk3.book Page 43 M onday, October 14, 2002 2:26 P M[...]

44 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Swapping Devices While the Computer Is R unning NOTICE : T o prev ent damage to the do cking conn ector , do not remove or replace d evices while the computer is co nnected to a docking de vice. 1 Double-click the Unplug or E ject Hardwa re icon on the taskbar . 2 Click th[...]

Setting Up and Using Y our Computer 45 Button F unctio ns 1 P rov ides access to supp ort and educ at ional tools that Dell installed on your com puter . 2 Launches your default Internet browser . 3 Launches www .dell.com ; is r eprogrammable to launch a program of your choice. 4 Opens your default e-mail progra m; is r eprogrammable to launch a pr[...]

46 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Numeric Ke ypad HINT : When you connect an e xter na l PS /2 keybo ard or PS/ 2 keypad to the computer , the keypad i s disabled . The numeric key pad functions like the numeric keypad on an e xternal key bo ard . E ac h ke y o n t he key pa d h as mu lt ip l e fu n cti on[...]

Setting Up and Using Y our Computer 47 K eyboard Shortc uts System F unctions Display F unctions Po wer Management Speaker F unctions Opens the Win do w s S ec ur i ty window Enables and disables t he numeric k eypad Enables and disables the scroll l ock Swit ches the vide o imag e t o the ne xt d isp lay o ptio n. The options includ e the i ntegra[...]

48 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Micros oft ® Windows ® Logo K e y F unctions T o adjust k ey boar d operation, such a s the charact er r epeat rate, click t he Start button, click Cont rol P anel , and th en click P ri nters and Other Hardware . Enables and disables the integrated speak ers an d extern[...]

Setting Up and Using Y our Computer 49 T ouch P ad The touch pad dete cts the pressur e and movement of your finger to allow you to move the c ursor on the display . Us e the touch pad and touch p ad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly t ap once [...]

50 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om • T o double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to pr ess the left touch pad butt on twice . Y ou can also use the track stick to move th e cursor . Pr ess the track stick left, right, up, or down to change[...]

Setting Up and Using Y our Computer 51 1 P ull the ca p off the tr ack sti ck. 2 Align the new cap over the squar e track stick post and gently pr ess the cap down onto the post. NOTICE : The track stick c an damage the displ ay if it is n ot properly seated on th e post. 3 T est the track sti ck to ens ur e that the cap is seated prop erly . Enabl[...]

52 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om 4 P ress the right-ar row key to change t he setting t o a COM por t. Ensur e that t he C OM po rt th at y ou se lect i s di ff er en t from the COM port assig ned to the serial conne ctor . 5 P r ess the down-a rrow k ey t o select Infrared Mo de , and p r ess the right- [...]

Setting Up and Using Y our Computer 53 F or telev isions and audio devices without support for S/PDIF digital audio , you can us e the a udio connecto r on the s ide of the computer to connect the computer to your television or audio device. Dell recommends that you connect video and audio cables to your computer in one of the follo wing combinatio[...]

54 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om S- Video and Standard A udio Befor e you begin, ensure that you have the following cables: 1 T urn o ff the computer and t he television and/or audio device you want to conn ect. TV/d igital audio a dapter ca ble S-vide o cable audio c able 1H018bk3.book Page 54 M onday, O[...]

Setting Up and Using Y our Computer 55 HINT : Y ou can conne ct an S-v ideo c able direct ly to the S-video connector on the compu ter (without the vi deo adap ter cable) i f your televisi on or audio device su pports S-video but not S/P DIF digital audio. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on your co[...]

56 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om S- Video and Digital Audi o Befor e you begin, ensure that you have the following cables: TV/digital audi o adap ter ca ble S- vide o cabl e S/P DIF di gital audio cable 1H018bk3.book Page 56 M onday, October 14, 2002 2:26 P M[...]

Setting Up and Using Y our Computer 57 1 T urn off the computer and the television and/o r audio device you want to connect. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-video connector on the TV/digit al audio adap ter cable . 4 Plug the other e[...]

58 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Composite Video and Sta ndard Audio Befor e you begin, ensure that you have the following cables: 1 T urn o ff the computer and t he television and/or audio device you want to conn ect. 2 Connect the TV/dig ital audi o adapter ca ble to the S- video TV -out connector on th[...]

Setting Up and Using Y our Computer 59 3 Plug one end of the com posite video cable into t he composite video connector on the TV/d igital audio adapter cable. 4 Plug the other end of the comp osite video cable into the composite vi deo c onn ect or on the tel evi si on. 5 Plug the single-connector end of the audio cable into the headphone connecto[...]

60 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Composite Video and Dig ital Audio Befor e you begin, ensure that you have the following cables: TV/digital audi o ad apter ca ble composi te video ca ble S/PD IF di gital audi o ca ble 1H018bk3.book Page 60 M onday, October 14, 2002 2:26 P M[...]

Setting Up and Using Y our Computer 61 1 T urn off the computer and the television and/o r audio device you want to connect. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on the computer . 3 Plug one end of the com posite video cable into t he composite video connector on the TV/d igital audio adapter cable. 4 P[...]

62 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om 4 Click the Tw i n V i e w tab or the nV iew tab, depe ndin g on the vid eo c ar d you have. 5 Click the Clone butt on to e nable the te levision. 6 Click Apply . 7 Click OK to confi rm the settin gs change. 8 Click Ye s to k eep the new s ettings. 9 Click OK . A TI Video [...]

Setting Up and Using Y our Computer 63 4 To enab le digital a udio , click to check Enable S/PDIF . To disa ble digi tal audio , cl ick to uncheck Enab le S /PD IF . 5 Click Close . 6 Click OK . 7 Double-click the In terV ideo W inD VD i con on t he W indows d eskt op. 1H018bk3.book Page 63 M onday, October 14, 2002 2:26 P M[...]

64 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om 8 Insert a DVD into the D VD drive . If the D VD begins play ing, cli ck the st op butt on. 9 Click the Properties (wrench) icon. 10 Click the Au di o tab . 11 To enab le digital a udio , click Enable S/PDIF ou tput . To disa ble digital audio , cli ck 2 spea ke r mod e . [...]

Setting Up and Using Y our Computer 65 HINT : Icon labels may be visible o nly when you plac e t he poin ter ov er t he icon. 5 Select one of the four options to set the level of surround sound effects. Option 1 is a b aseline ster eo option and Op tion s 2 , 3 , and 4 ar e surround sound levels. 6 Click Apply , and then click OK to c l ose the Wi [...]

66 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om Surge Protec tors Surge protectors and pow er strips equi pped with surge protection help to prevent damage to your compute r from voltage spikes that can occur during electrical storms or followin g power interruptions. The level of protection i s usually commensurate wi [...]

Setting Up and Using Y our Computer 67 HINT : T o ensure maximu m batter y operat ing time, conn ect only yo ur comput er to a UPS. Connect other devices, such as a prin ter , to a separate p ower strip that pr ovid es surg e protection . A UPS prot ects agai nst power f luctuation s and interr uptions. UP S devices contain a battery that pr ovides[...]

68 Setting Up and Using Y our Comp uter www .dell .com | supp ort. dell.c om 1H018bk3.book Page 68 M onday, October 14, 2002 2:26 P M[...]

SECTION 2 Solving Problems Finding Sol utions Accessin g Help Po w e r P r o b l e ms Start-Up Error Messag es Video a nd Disp lay P r oble ms Sound and Speake r Pr oblems Printer Prob lems Modem an d Internet Co nnection P roble ms Scanner P robl ems T ouc h P ad or Mous e Probl ems External K ey boa rd P robl ems Unex pect ed C harac ters Drive P[...]

70 Solving Problems www .dell .com | supp ort. dell.c om Finding Solutions Sometimes i t’s difficult to figure out where to go for answers. Use this chart to quickly fi nd the answers to your ques tions. HINT : If you have a problem with an exter nal device, see the device docum entat ion or contact the manufactu rer . ® See pag e 72. See pag e [...]

Solving Problems 71 See page 75. See page 77. See page 78. See page 79. See page 80. See page 87. See page 82. See page 89. See page 90. See page 87. See page 90. See page 90 . See page 83. See page 81. See page 82. 1H018bk3.book Page 71 M onday, October 14, 2002 2:26 P M[...]

72 Solving Problems www .dell .com | supp ort. dell.c om Accessing Help Po w e r P r o b l e m s HINT : S ee the T ell Me How help file for infor ma tion on st andby mode. T o access the help file, see "Accessing Help." T O ACCESS THE T ELL M E H OW HEL P FILE 1 Click the Start butto n and the n clic k Help and S upport . 2 Click User and[...]

Solving Problems 73 Ensuring Sufficient P ower for Y our Computer Y o ur computer ’s Intel ® Mobi le P entium ® 4 microprocessor r equi res mor e power th an the micropr ocesso rs used i n Dell’s previ ous po rtable c ompute rs. Y our comp uter is desig ned to use the 90 - W A C adap ter and the 4400 -mAh batt ery th at shi pped with i t; for[...]

74 Solving Problems www .dell .com | supp ort. dell.c om NOTICE : Do not u se an AC a dap ter r ate d und er 70 W or a ba ttery rate d under 360 0 mAh in this co mputer . T o do so will cause in determinate results, includin g data lo ss and/or i mmediate system shutdown. Usin g one of these lower -powered components will cause a SYSTEM CONFIGURATI[...]

Solving Problems 75 Video and Display Problems If the disp lay is blank HINT : If yo u ar e us ing a program tha t requires a higher resolution tha n your compu ter supports, Dell rec ommend s that you attach an extern al monit or to your computer . N ON - SYSTEM DISK ERROR — A floppy d isk is in t he flop py drive . Remove the flo ppy disk and r[...]

76 Solving Problems www .dell .com | supp ort. dell.c om If the display i s difficul t to read If only par t of the display is readabl e S WITCH THE VIDE O IMAGE — If your computer is attached to an e xternal mon itor , pr ess t o sw itch the vide o ima ge t o th e di spla y . A DJUS T THE BRIGHTNE SS — Se e the T ell Me How help f ile f or in [...]

Solving Problems 77 Soun d and S peaker Problems If you have a problem wit h integrated speake rs If you have a problem wit h ex ternal speak ers HINT : The volume control in some MP3 players over rides the Windows vo lume settin g. If you have be en listen ing to MP3 songs, make su re that you did not turn the player v olume do wn or off. A DJUS T[...]

78 Solving Problems www .dell .com | supp ort. dell.c om Printer Problems T EST THE SPEA KERS — Plug the spea ker audio cable i nto the line-o ut connec tor on the comp uter . Ensure th at the headph one volume c ontrol is turned up. Play a music CD. R UN THE SPEAKER SELF - TEST — Som e spe aker syste ms have a self-test button on the subwoofer[...]

Solving Problems 79 Modem and Internet Connec tion Probl ems NOTICE : Connect the modem to an an alog tel ephone wall jack on ly . Connect ing the m odem to a dig ital tel ephone ne twork dama ges the mo dem. NOTICE : Modem an d ne twork conn ect ors look similar . Do not plu g a telephon e line into the network connector . HINT : If you can conne [...]

80 Solving Problems www .dell .com | supp ort. dell.c om Scanner Problems C HECK THE TELEPHONE LINE — T ry us ing a d ifferent te lephone line. If you ar e usin g a li ne tha t is 3 m (1 0 ft) or mor e in l eng th, try a s horte r one. I RREGULA R DIAL TON E — If you hav e voice mail se rvice, y ou might h ear an irregular dial to ne when you h[...]

Solving Problems 81 T ouch P ad or Mouse Problems C HECK THE SCA NNER CABLE C ONNECTI ON — Ensure tha t the sca nner cab le is fi rmly co nn ecte d to th e compu ter and to th e sca nne r . U NLO CK THE SCANNER — Ensure t hat y our scann er is unlock ed i f it h as a locking tab or but ton. R EINSTALL THE SCANNE R DRI VER — See the sc anner d[...]

82 Solving Problems www .dell .com | supp ort. dell.c om External K eyboard Problems HINT : W hen you a ttach an exter nal keyboard, the integrat ed keybo ard remains fully functional. Une xpected Characters C HECK THE KEYBO AR D CABL E — Shut down the comp uter (see page 42). Disconnec t the keyboar d cable and check it for damage. F or PS/2 cab[...]

Solving Problems 83 Drive Problems HINT : Fo r information on saving files to a flop py disk, s ee the T ell Me How help file. T o access the help file, see p age 72. If you cannot save a file to a floppy disk drive E NSURE THAT W INDOWS ® RECOGNIZ ES THE DRI VE — C lic k the Start butt on a nd cl ick My Comput er . If t he driv e is n ot li ste[...]

84 Solving Problems www .dell .com | supp ort. dell.c om If you c annot pla y a CD, CD-RW , or DVD HINT : Beca use of different worldwide file types, not all DVD titles work in all D VD dri ves. High-speed CD drive vibrat ion is normal and may cause noise. This noise does not indicate a defect with the drive or the CD. R EINSTALL THE DRI VE 1 Save [...]

Solving Problems 85 If you c annot ej ect the CD, CD-RW , or DVD drive tray If you hear an unfamiliar scr aping or grindi ng sound R EINSTALL THE DRI VE 1 Save and close any open file s, e xit any open programs, and shut d own the computer . 2 If the drive is inst alled in the m odule bay , r emove th e drive. See " About the Module Bay" [...]

86 Solving Problems www .dell .com | supp ort. dell.c om If the CD-RW drive stops writing If you have problems with a hard drive PC Card Problems D ISABLE STANDBY MODE IN W INDOWS BEF ORE WRITING TO A CD-RW — Search for t he keywor d stand by in t he W indow s Help and Support Center . T o access the help file, se e pa ge 72. C HANGE THE WRITE SP[...]

Solving Problems 87 Network Problems Error Mes sages If the message i s not listed, see the documentation for the op erating system or the application program that was running at the time the message appear ed. I F YOU HAVE PROBLEMS WITH A D ELL - PRO VI DED PC C ARD — Conta ct D ell (see pag e 124) . I F YOU HAVE PROBLEMS WITH A PC C AR D NOT PR[...]

88 Solving Problems www .dell .com | supp ort. dell.c om A FILEN AME CANNO T CONT AIN ANY OF THE FOLLOWING CHARAC TERS : / : * ? “ < > | — Do not use th ese cha racters in filenames . I NSE RT BOOTAB LE MEDIA — The operatin g system i s trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N ON - SYST[...]

Solving Problems 89 General Program Problems A program crashes HINT : Sof tware usuall y includ es installation instr uctions in its docum entati on or on a flopp y disk or CD. A program st ops responding A solid blue screen appea rs Error messages appear S EE THE SOFTWARE DOCU MEN TATIO N — Many software manufacturers maintain website s with inf[...]

90 Solving Problems www .dell .com | supp ort. dell.c om E-Mail Problems R esolving Oth er T echnical Problems If Y our Computer Gets W et CAUTION: Perform this p rocedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker befor[...]

Solving Problems 91 5 Remo ve the batt ery . 6 W ipe off t he batt ery and put i t in a safe place to dry . 7 Remove the har d drive (see page 10 8). 8 Remove the memory module(s) (see page 105). 9 Open the display and place the computer right-side up ac ross two books or similar prop s to let air cir culate all a round it. Let the computer dry for[...]

92 Solving Problems www .dell .com | supp ort. dell.c om If th e co mpu ter does no t s tart, or if y ou can not i den tif y t he da mag ed components, contact Dell (see page 124 ). Drivers What Is a Driver? A driver i s a prog ram that controls a device such as a printer , mouse , or ke yb o a rd. A l l d e vi c es re q u ire a dr i v er pr o gr a[...]

Solving Problems 93 Reinstal ling Dr ivers NOTICE : The Dell Su pport we bsite an d your Drivers and Utilitie s CD p rov ide approved drivers for Dell™ co mputers. If you insta ll drivers obtain ed from other sources , your computer mi ght not work cor rectly . Using Windows XP D evice Driver R ollback If a problem occurs on y our computer after [...]

94 Solving Problems www .dell .com | supp ort. dell.c om time th at you run the CD, it might promp t you to inst all setup f iles. Click OK , and follow the instructions on the screen to continue. 3 Fr o m t h e Language pull-down menu in the toolbar , select your preferr ed language for the driver or utility (if available). A welcome screen appear[...]

Solving Problems 95 6 Double-click the name of the device for which you ar e installing the driver . 7 Click the Driver tab an d th en clic k Update Driver . 8 Click Insta ll from a l ist or specifi c location (Advanced) , a nd t he n click Next . 9 Click Browse , and browse to the location to which you pr eviously ex tracted the driver files. 10 W[...]

96 Solving Problems www .dell .com | supp ort. dell.c om 8 Double-click th e icon for the specifi c device in the e xpande d list. The P roperties wi ndow appe ars. If an IRQ conflict ex ists , the Device status ar ea in the Pr o p e r t i e s window reports what other devices are sharing the devi ce's IRQ. 9 Resolve any IRQ conflicts. Y ou ca[...]

Solving Problems 97 NOTICE : It is important to m ake regular b ackups of your da ta files. Syste m R estore does not monito r changes to or re cover your data files. If the original data on t he hard disk is accidenta lly erased or over written, o r if it be comes inaccess ible bec ause of a h ard disk malf unction, use your ba ckup fil es to reco[...]

98 Solving Problems www .dell .com | supp ort. dell.c om 5 Click Create . 6 Click OK. R estoring the Computer to an Earlier Opera ting State If problems occur aft er installing a devi ce driver , first try using Device Driver Rollback (see page 93). If Device Driver Ro llback does not resolve the problem, then use S ystem Restore. NOTICE : Be fore [...]

Solving Problems 99 Undoing the L ast System R estore NOTICE : Sa ve and clo se all open fil es and exit all open progra ms. Do not alter , open, or dele te any files or p rograms u ntil the system restoration is complete. 1 Click the Start but ton, poin t to All P rogram s → Accessories → System T ools , and then click System Restore . 2 Selec[...]

100 Solving Problems www .dell .com | supp ort. dell.c om NOTICE : The Operatin g System CD provide s options for reinsta lling Windows XP . The o ptions can over wri te files and p ossibly affect pr ograms install ed on you r hard drive . Theref ore, do n ot reinstal l Windows X P unle ss instr ucted to do so by a Dell techni cal support repr esen[...]

Solving Problems 101 5 P r ess to se lect the highlighted partition (r ecommended), and then follow the instructions on the scre en. HINT : The time requ ired to complete t he setup depen ds on the size of t he hard dr ive and the speed of your com puter . Y ou can step away from the computer a t this time if you ne ed to do so. The Wi nd ow s X P [...]

102 Solving Problems www .dell .com | supp ort. dell.c om 7 If you ar e reins talling W indow s XP P rofess ional, you may be prompted to provide further netw ork information r egarding your network configuration, such as the domain name or workgroup name. If you are unsur e of your settings, accept the default selections. W i ndows XP installs the[...]

SECTION 3 Adding and R eplacing P arts Re p l a c i n g t h e Pa l m Re s t s Adding Memor y R epla cing t he Har d Drive 1H018bk3.book Page 103 Monday, October 14, 2002 2:26 PM[...]

104 Adding and R eplacing P arts www .dell .com | supp ort. dell.c om R eplacing the P alm R ests 1 Save and cl ose any open files, exit any open prog rams, and shut do wn the comput er (see p age 42). 2 If the computer is connected (dock ed) to a docking device, undock it. 3 Keep the display open, and tilt the com puter back so that you can access[...]

Adding and R eplacing P arts 105 Adding Me mor y Y o u can incr ease your computer memory by i nstalling memory modules on the sy stem boar d. Se e "Specificat ions" o n page 1 12 for info rmation on the memory supported by your computer . Be sure to add only memory modules that ar e intended for your computer . HINT : Memo r y modu les p[...]

106 Adding and R eplacing P arts www .dell .com | supp ort. dell.c om 6 T urn the computer over , remove the screw(s) from the memory module cover , and lift up the cover . NOTICE : T o prev ent damage to the mem or y module con nector , do not use tools to spread the inner metal tabs that secure the memory module. 7 If you ar e r eplacing a memory[...]

Adding and R eplacing P arts 107 NOTICE : If you need to i nstall memory modules in two conn ectors, in stall a memory modu le in the con nector labe led “ JDIM (DIMMA)” before yo u install a modu le in t he connector labeled “ JD IM2 (DIM MB).” 8 Ground yourself and install the new memory module: HINT : If the memor y module is not instal [...]

108 Adding and R eplacing P arts www .dell .com | supp ort. dell.c om 10 Insert the battery into the batt ery bay , or conn ect the AC adap ter to your computer and an elect rical outlet. 11 Tu r n o n t h e c o m p u t e r . As the computer boots, it detects the additional memory and automatically upd ates th e s ystem conf iguration information. [...]

Adding and R eplacing P arts 109 HINT : Dell do es not guara ntee compat ibili ty or provid e support for hard drives from sources othe r th an D ell. T o replace the hard dri ve in the hard drive bay : 1 Make sure that the work surface is flat and clean to pr event scratching the computer cove r . 2 Save and cl ose any open files, exit any open pr[...]

110 Adding and R eplacing P arts www .dell .com | supp ort. dell.c om 10 Slide the hard drive out of the computer . 11 Remove the new drive from its packaging. Save the original packaging to use when storing or shipping the har d drive. NOTICE : Use firm an d even pressure to slide the drive i nto place. If you force the hard driv e into place usin[...]

SECTION 4 Appendix Spec ificat ion s System Se tup Ove r view Dell T ec hnica l Su pport Policy (U.S . Onl y) Contact ing Del l R egulato r y Notices Limited W arranties and R eturn P olicy 1H018bk3.book Page 111 Monday, October 14, 2002 2:26 PM[...]

112 Appendix www .dell .com | supp ort. dell.c om Specifications Mic ropro cesso r Microprocess or types Intel ® Mobile P ent ium ® 4 L1 cache 8 KB (int ernal) L2 c ache 512 KB External bu s frequency 400-MHz front -side bus System Informatio n System ch ip set Intel 845MP Data bus width 64 bits Micr opro cesso r addr ess b us widt h 32 bits Grap[...]

Appendix 113 Maximum memory 1024 MB Memory ac cess t ime: clock s peed 2 66 MH z Ports and Connectors Serial 9-pin conne ctor; 16550C-compati ble, 16-byte bu ffer co nnector P aralle l 25-h ole c onne ctor ; unidir ectional, bidirectional, or ECP Vid eo 15 -h ol e V GA con ne c tor A udi o ste re o ( line -in ) m ini con nec tor ; mic rop hon e min[...]

114 Appendix www .dell .com | supp ort. dell.c om Network adapter 10/100 Ethernet LAN on system board Wi re l e s s i n t e r n a l M i n i P C I Wi - Fi ( 8 0 2 . 1 1 b ) w i r e l e s s support Video Video type 128-bit hardware accelerated Data bus 4X AGP Vi deo controll er NVIDIA GeF orce4 440 Go™ A TI Mo bi li ty™ R ADEON ™ 9 000 Video me[...]

Appendix 115 Display T ype (active-m atrix TFT ) SXGA+, U XGA, or Dell U ltraSharp ™ UXGA T FT Dimension s: Height 228.1 mm ( 9 inches) W idth 304.1 mm (1 2 in che s) Diagon al 380.1 mm ( 15 inches ) Maximum r esolu tions 1400 x 105 0 at 16. 8 mill ion color s (SXG A+) 1600 x 1200 at 16 .8 mil lion col ors (UXG A and Dell Ultra Sha rp UXGA TFT) R[...]

116 Appendix www .dell .com | supp ort. dell.c om To u c h P a d X/Y p osition resolut ion (graphics t able mode) 240 cpi Size: W i dth 64 .88-mm ( 2.55-inch ) sens or -active area Height 48.88- mm (1.9 2-inch) rectangle Tr a c k S t i c k X/Y p osition resolut ion (gra phic s tabl e mo de) 2 50 co unt/s ec @ 10 0 gf Size protrudes 0.5 mm higher th[...]

Appendix 117 AC Adapter Input v oltage 90 to 135 V AC and 164 to 26 4 V AC Input cur r ent (m aximum) 1.5 A Input freque ncy 47 to 63 Hz Outpu t curre nt 5.5 A (maxi mum at 4-sec ond pulse ); 4.5 A (continuous) Output power 90 W Rated output voltage 20 VDC Dimension s: Height 27.94 mm ( 1.1 inche s) W i dth 58 .42 mm (2.3 in ches) Depth 133.85 mm ([...]

118 Appendix www .dell .com | supp ort. dell.c om Envir onm enta l T empe rature range: Operating 0 ° to 3 5 ° C (32 ° to 95 ° F) Storage –40 ° to 6 5 ° C (–40 ° to 149 ° F) Rela tive h umidity (maxi mum): Operat ing 10% to 90% ( noncond ensing) Storage 5% to 95% (noncondensi ng) Maximum vibration (u sing a random-vibration s pectrum t [...]

Appendix 119 System Setup Over view HINT : Y our opera ting system may automatically configu re most of the options av ailable in the system setup pro gram, thus ov erridi ng op tio ns that you se t thr oug h the system setup pro gram. (An exception is the External Hot Key option, whic h you c an d isa ble or enable only throu gh the system setup p[...]

120 Appendix www .dell .com | supp ort. dell.c om A box in the upper -right corner of the screen displays help information for the currently high lighted option; a box in the lower- right cor ner displays information about the computer . Syst em set up k ey functi ons ar e listed across the bottom of the screen. The screens display such information[...]

Appendix 121 • T o enable or disable a device, highlight the item and pr ess . Enabled items ap pear as white and display a small triangle to the left; disabled items appear blue or dimmed without a triangle . • T o reor der a device in the list, highlight the device and then press or (not case-s ensit ive) to move th e highli ghte d device up [...]

122 Appendix www .dell .com | supp ort. dell.c om Dell provides lim ited technical support for the computer and any “D ell- inst all ed” s oftw are an d peri phe rals 1 . Suppor t for third-party s oftware and peripherals is provided by the origina l manufactur er , including those purchased and/or install ed throug h D ell So ftwa re and P eri[...]

Appendix 123 R e turning Items for Warranty R epair or Credit P r epar e all it ems being r eturned, whether for r epair or cr edit, as follows: 1 Call Dell t o obtain an aut horizati on number , and write it clearly and prominently on the outside of the box. F or the telephone number to call, see "Contact ing Dell" on page 124. 2 Include[...]

124 Appendix www .dell .com | supp ort. dell.c om Contacting Dell T o contact Dell el ectronically , you can access the following websites: • www .dell.com • supp or t. del l.c om (technical support) • premiersupport.dell.com (technical support for e ducational, government, healthcare , and medi um/lar ge busine ss custom ers, including P r e[...]

Appendix 125 Aust ral ia (S ydney ) Inte rnational Acce ss Code: 0011 Country Code: 61 City Code: 2 E-mail (A ust ralia ): au_tec h_sup port@d ell. com E-mail (New Zealand): nz_tech_support@dell.com Home a nd S mall Busi ness 1-30 0-65- 55-3 3 Gover nment and Business toll- free: 1-800-63 3-559 Pr eferred Ac counts Divis ion ( P AD ) tol l-free: 1-[...]

126 Appendix www .dell .com | supp ort. dell.c om Bermuda General Support 1-800-3 42-0671 Bolivia General Support toll-free: 800-10 -0238 Brazil Inte rnational A ccess Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br Cust omer Suppor t, T ech nical Suppo rt 0800 90 33 55 T ech Sup port F ax 51 481 5470 Customer Care F ax 51 4[...]

Appendix 127 Chin a ( Xi ame n) Country Code: 86 City Code: 592 T e ch Support website: support.ap.dell.com/china T e ch Support E-mail: cn_support@d ell.com T e ch Support F ax 818 1350 Home and Small Busi ness T ec hnical Suppo rt toll -fr ee: 8 00 858 2437 Corp orate Ac counts T echnical Support toll- fr ee: 80 0 858 2333 Cust omer Exper ience t[...]

128 Appendix www .dell .com | supp ort. dell.c om Denmar k (Cop enha gen) Inte rnational A ccess Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (p ortable computers): den_ nbk_s uppo rt @dell .co m E-mail Support (de sktop computers): den_support@dell.com E-mail Su pport (servers): Nordic_server_support@dell.com T e c[...]

Appendix 129 F ran ce (P aris) (Montpe llier) Inte rnational Acce ss Code: 00 Country Code: 33 City Codes: (1) (4 ) We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/email dell/ Home and Small Business T e chnical Suppo rt 0825 3 87 270 Cust omer Ca re 0825 8 23 833 Switc hboard 0825 0 04 7 00 S w i t c h b o a r d ( c a l l [...]

130 Appendix www .dell .com | supp ort. dell.c om Hong K o ng Inte rnational A ccess Code: 001 Country Code: 852 T e chnical Suppor t (Dimensi on™ and Inspiron ™) 296 931 88 T e chnical Suppor t (OptiPlex™, Latitude™ , and Dell Precision™ ) 296 9 3191 Custo mer Servi ce (no n-t echni ca l, pos t-sa les is sues ) 800 93 8 291 T r ansacti o[...]

Appendix 131 Italy (Milan) Inte rnational Acce ss Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/it/it/e maildell/ Home and Small Business T e chnical Suppo rt 02 577 82 6 90 Cust omer Ca re 02 696 821 14 F ax 02 696 821 13 Switc hboard 02 696 821 12 Corporate T e chnical Suppo rt 02 577 8[...]

132 Appendix www .dell .com | supp ort. dell.c om Japan (Kawasak i) Inte rnational A ccess Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.d ell.com T e chnical Suppo rt (serv ers) toll- free: 0120-1984 -98 T e chnical Support out side of Japan (servers) 81-44-5 56-4162 T e chnical Support (Di mensio n™ and Ins piron™) toll- [...]

Appendix 133 Latin Am eric a Cust omer T echnical Support ( Austin, T exas, U.S.A.) 512 72 8-409 3 Cust omer Ser vice (Austin, T exas, U.S.A.) 512 728 -3619 F ax (T echnical Su pport and Customer Service) (Aus tin, T exas , U.S.A.) 512 72 8-388 3 Sa les (Austin , T exas , U.S.A .) 512 7 28-43 97 Sa lesF ax (Austin , T exas, U.S.A. ) 512 7 28-46 00 [...]

134 Appendix www .dell .com | supp ort. dell.c om Mexico Inte rnational A ccess Code: 00 Country Code: 52 Custo mer T echn ical Suppo rt 001-8 77- 384-8 979 or 00 1-877 -26 9-3 383 Sale s 50-8 1-8 80 0 or 01-800-8 88-3355 Customer Se rvice 001-87 7-384-8979 or 00 1-877 -26 9-3 383 Main 50 -81-88 00 or 01-800-8 88-3355 Montserrat General Suppo rt to[...]

Appendix 135 Norway (L ysaker) Inte rnational Acce ss Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Su pport (portable computers): nor_ nbk _supp ort @de ll.c om E-mail Su pport (desktop compu ters): nor_support@dell.com E-mail Su pport (servers): nordic_server _support@dell.c om T e chnical Suppor t 671 168 82 Relational Cu[...]

136 Appendix www .dell .com | supp ort. dell.c om Pu ert o Ri co Genera l Support 1-80 0-805-75 45 St. K itts and Ne vis Gen eral Support t oll-free: 1- 877-441- 4731 St. L uc ia Genera l Support 1-80 0-882-15 21 St. V incent and t he Grenadin es Gener al Support t oll-free: 1-87 7-270-46 09 Singapore (Si ngapore) Inte rnational A ccess Code: 005 C[...]

Appendix 137 Sweden (Upplands V asby) Inte rnational Acce ss Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_ sup port@d ell.co m E-ma il Sup port f or La titu de and I nspir on: Swe- nb k_kat s@d ell. com E-mail Su pport for OptiPlex: Swe_kats @dell.com E-mail Su pport for Servers : Nordic_server_support@del[...]

138 Appendix www .dell .com | supp ort. dell.c om Thai land Inte rnational A ccess Code: 001 Country Code: 66 T e chnical Suppor t toll-free: 0880 06 0 07 Custom er Serv ice (P en ang, Ma laysia ) 604 633 4 949 Sale s toll -free: 0880 060 09 T rinidad /T obago Gen eral Support 1 -800-805 -8035 T urks and Caicos Islands Gener al Support t oll-free: [...]

Appendix 139 U.S.A. (Austin, T exas) Inte rnational Acce ss Code: 011 Country Code: 1 Automated Order -Status Service toll-free: 1-800-4 33-9014 AutoT ec h (portable and deskt op computers) toll-free: 1-80 0-247-9362 Con sume r (Home and Home Office) Cust omer T echnical Suppo rt toll-free : 1-800-6 24-9896 Cust omer Ser vice toll -free: 1-800-6 24[...]

140 Appendix www .dell .com | supp ort. dell.c om R eg ulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiate d in fr ee spac e or conducted along power or signal le ads, that e ndangers th e fun ct ion in g o f a r ad io n av ig ati on or ot he r s af ety se rvi ce or ser io usly degrades, obstructs, or r epeatedly [...]

Appendix 141 Dell computer s ar e designed, tested, and classified for their intende d electromagnetic env ironment. Th ese electromagnetic en vironment classificat ions gene rally r efer to the follo wing harmonized defini tions: • Cl ass A i s typi call y for b usin ess o r indu stri al e nviro nme nts. • Class B is typically for res idential[...]

142 Appendix www .dell .com | supp ort. dell.c om NOM Information (Me xic o Only) The following information is provided on the device(s) described in this document in compliance with the r equirements of the official Me xican standar ds (NOM): Exporter: Dell Compu ter Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de Méxi c[...]

Appendix 143 CE Mark Notice This equipment complies with the essential requirements of the European Union Dir ectiv e 199 9/5/EC . 1H018bk3.book Page 143 Monday, October 14, 2002 2:26 PM[...]

144 Appendix www .dell .com | supp ort. dell.c om 1H018bk3.book Page 144 Monday, October 14, 2002 2:26 PM[...]

Appendix 14 5 Limited W arranties and R eturn P olicy Dell -bran ded hardw are prod ucts pur chase d in the U .S. or Can ada c ome w ith e ith er a 90 -day (U.S . onl y), o ne-ye ar , two-year , three-year , or four-year limited warran ty . T o determine wh ich warranty yo u purchased, see the De ll invoi ce that accomp anie d your c omputer . The [...]

146 Appendix www .dell .com | supp ort. dell.c om SOME ST A TES DO NOT ALLOW THE EXCL USION OR LIM IT A TION OF INCIDE NT AL OR CONSEQUENTIAL DA MAGES, SO THE ABO VE L IMIT A TION OR EXCL USION M A Y NOT APPL Y TO YO U . How long does this l imited warranty last? Thi s limit ed w arran ty l asts fo r the tim e perio d in dica ted on your invoic e, [...]

Appendix 14 7 If we d eterm ine that the pro duct is n ot cove red unde r this w arranty , we w ill not ify you a nd info rm you of servic e alternativ es that ar e availab le to you on a fee basis. NOTE: Befo re you ship the product (s) to us, make sure to back up the data on the hard drive( s) and any other storage devi ce(s) in the produc t(s). [...]

148 Appendix www .dell .com | supp ort. dell.c om What do I do if I am not sa tisfied? W e pride oursel ves on o ur great cus tome r service . If you a re not sati sfied wi th the service you receive under th is limi ted warr anty , plea se let us know . W e ha ve foun d that the bes t way to resolve issu es regardin g our lim ited warr anty is to [...]

Appendix 14 9 • Recon ditio ned o r Refur bished Dell- Bran ded H ardw are Produc ts an d P ar ts — All r econdit ioned or re furbi shed D ell-br anded server and stor age pr oducts may be r eturn ed wi thin thi rty d ays from the inv oice date. All ot her r econdit ioned o r r efurbis hed Dell -brande d har dwar e produc ts a nd parts ma y be [...]

150 Appendix www .dell .com | supp ort. dell.c om WE DO NO T A CCEPT LIA BILITY BEY OND THE REMEDIES PRO VIDED F OR IN THIS W ARRANTY ST A TEM ENT OR FOR SPEC IAL, I NDIRECT , CONSEQUENTI AL, OR IN CIDENT AL D AMA GES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P ARTY CLAIMS A GAINST Y OU FO R D AM A GE S , F O R P R O D U C TS N O T[...]

Appendix 15 1 When you co ntac t us, we w ill issu e a Ret urn Mat eria l Authori zatio n Numb er for you to in clude w ith yo ur retur n. Y ou must r e turn t he pr oducts to us in t heir or iginal or e quival ent pa ckag ing, pr epay shippi ng char g es, and in sure the sh ipmen t or acce pt the risk if t he produ ct is lo st or dam age d in ship[...]

152 Appendix www .dell .com | supp ort. dell.c om What do I do if I am not sa tisfied? W e pride oursel ves on o ur great cus tome r service . If you a re not sati sfied wi th the service you receive under th is limi ted warr anty , plea se let us know . W e ha ve foun d that the bes t way to resolve issu es regardin g our lim ited warr anty is to [...]

Appendix 15 3 T o r etur n produ cts, you mus t call D ell Cust omer Ser vice at 1-800 -387- 5759 to recei ve a Credit Retu rn Au thoriz ation Number . T o ex pedi te the process of your refund or cr edit , Dell exp ects y ou to r etu rn the prod ucts to Dell in the ir original packaging wit hin five days of t he date that Del l issues the Credit R[...]

154 Appendix www .dell .com | supp ort. dell.c om One- Y ear End-User Manufacturer Guar antee (L atin Ameri ca and the Caribbean Only) Guar ante e Dell Co mputer Co rpora tion ("Del l") warra nts to the end u ser in acco rdance with the followin g provis ions that its branded hardware products, purchased by the en d user from a Dell compa[...]

Appendix 15 5 Dell Computer de Colomb ia Corp oration Carrera 7 #115-33 Of icina 603 Bogo ta, Co lombia Dell Computer de Mexico SA de CV P ase o de la Reforma 2 620 - 1 1° Piso Col. Lomas Alta s 11950 Méxic o , D.F . Inte l ® W arrant y Statement f or P entium ® and Celeron ® Processors Onl y (U.S. and Can ada Only) 1H018bk3.book Page 155 Mond[...]

156 Appendix www .dell .com | supp ort. dell.c om 1H018bk3.book Page 156 Monday, October 14, 2002 2:26 PM[...]

Inde x 157 Inde x B batte ry , 72 BIOS, 119 C CD-R W drive blan k disc s, 4 0 copying CDs, 3 9 Easy CD C reator B asic , 4 0 fixing problems, 8 6 characters unexpected, 8 2 compute r crashes, 8 9 error messages, 7 4 specificati ons, 1 1 2 turning off, 4 2 conflicts res o l v in g so f tw a re an d har dware incompatibil ities, 9 5 contact numbers, [...]

158 Index 158 Index M memory add ing , 1 0 5 r e m o v i n g , 106 messages sta rt-u p, 7 4 N network fixing problems, 8 7 setting up the docking device, 6 5 P palm r est, 104 PC Cards fixing problems, 8 6 powe r fixing problems, 7 2 protection devices , 6 5 turning off, 4 2 prin te r cable, 3 4 connecting, 3 4 para llel, 3 4 setting up, 3 4 USB, 3[...]

Inde x 159 W warranty , 145 wet co mputer , 9 0 Wi n d o w s X P device driver rollback, 9 3 help, 7 2 r einstalli ng, 9 9 1H018bk3.book Page 159 Monday, October 14, 2002 2:26 PM[...]

160 Index 160 Index 1H018bk3.book Page 160 Monday, October 14, 2002 2:26 PM[...]

DELL INFORMA TI ON DEVEL OPMENT P o stscr ipt Imagi ng and Pr inting Specifi cations ENGLIS H ( Completed by Information Development ) LOCA L IZ A TI ON ( Heavily outlined boxes complet ed by Agency ) MILEST ONE NAME: Coman eci Owner ’s Manual PAT H : (S:SYS TEMSComaneciOwner A03English) LANGUAGES: English ------- -------- -------- A gen cy:[...]

FILE NA ME(S) & P A GE CO UNT: Section Filename Page Count Page Numbers * Localization Supplier: Revise f ile name, page count, and page number columns Full Cover (AMF): Or Full Cover (EMF): Or Full Cover (AP CC): Or Full Cover (CCC): T itle Page: TOC : Safety: Section 1: Section 2: Section 3: Section 4: W arranty: Index: 1H018am3.ps 1H018em3.p[...]