Dell M4700 manual

Dell Precision Mobile Workstation M4700 Owner's Manual Regulatory Model: P21F Regulatory Type: P21F001[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc[...]

Contents 1 Working on Your Computer....................................................................................................... 7 Before Working Inside Your Computer ..................................................................................................................... 7 Recommended Tools ...................................[...]

Installing the Video-Card Fan ................................................................................................................................. 28 Removing the Coin-Cell Battery .............................................................................................................................. 28 Installing the Coin-Cell B[...]

Assigning a System Password and Setup Password ...................................................................................... 68 Deleting or Changing an Existing System and/or Setup Password ..................................................................68 4 Diagnostics.....................................................................[...]

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1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. 7. Remove the main battery. 8. Turn the computer top-side up. 9. Open the display. 10. Press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet befor[...]

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. . 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn the[...]

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2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Removing the Secure Digital (SD) Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer. Inst[...]

3. Flip and remove the battery from the computer. Installing the Battery 1. Slide the battery into its slot until it clicks into place. 2. Follow the procedures in After Working Inside Your Computer. Removing the Subscriber Identity Module (SIM) Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the battery. 12[...]

3. Slide the SIM card out from the slot . Installing the Subscriber Identity Module (SIM) Card 1. Push in the SIM card into its slot. 2. Install the battery. 3. Follow the procedures in After Working Inside Your Computer . Removing the Base Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the battery. 3. Remove the [...]

4. Flip and remove the base cover from the computer. 14[...]

Installing the Base Cover 1. Slide in and place the base cover to align with the screw holes correctly on the computer. 2. Tighten the screws to secure the base cover to the computer. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer . Removing the Keyboard Trim 1. Follow the procedures in Before Working Inside [...]

Installing the Keyboard Trim 1. Toe-in the keyboard trim from the front and align it to its original position on the computer. Ensure that the hard-tab on the left corner snaps into place. 16[...]

2. Press along the sides of the keyboard trim until it snaps in place. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer . Removing the Keyboard 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) keyboard trim 3. Remove the screws that secure the keyboard to the comput[...]

4. Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the keyboard over. 5. Disconnect the keyboard-data cable from the system board and remove the keyboard. 18[...]

Installing the Keyboard 1. Connect the keyboard-data cable to the system board. NOTE: Ensure that you fold the keyboard-data cable in perfect alignment. 2. Press the keyboard in its compartment. 3. Tighten the screws to secure the keyboard to the computer. 4. Press over the cross section of the following keys to secure the keyboard to the computer:[...]

5. Install the: a) keyboard trim b) battery 6. Follow the procedures in After Working Inside Your Computer . Removing the Primary Memory 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover 3. Pry the retention clips away from the primary memory until it pops up. Lift the primary memory and remov[...]

a) base cover b) battery 4. Follow the procedures in After Working Inside Your Computer . Removing the Secondary Memory 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) keyboard trim c) keyboard NOTE: The secondary memory is located below the keyboard. 3. Pry the retention clips away from the memory mod[...]

4. Pry and slide out the optical drive to remove it from the computer. 5. Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket. 22[...]

Installing the Optical Drive 1. Tighten the screws to secure the drive-latch bracket to the optical drive. 2. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer. 3. Install the: a) battery b) base cover 4. Follow the procedures in After Working Inside Your Computer . Removing the Hard Drive 1. Fo[...]

4. Flex the hard-drive bracket outward and pull out the hard drive from the bracket. NOTE: A rubber filler is installed to the hard-drive bracket for 7 mm hard drives. It is designed to prevent vibrations and for correct installation of the 7 mm hard drives. 9 mm hard drives do not require the filler when installed into the hard-drive bracket. Inst[...]

Installing the Wireless Local Area Network (WLAN) Card 1. Insert the WLAN card in its slot in the computer. 2. Tighten the screw to secure the WLAN card to the computer. 3. Route through the routing channel and connect them to the WLAN card. 4. Install the: a) base cover b) battery 5. Follow the procedures in After Working Inside Your Computer. Rem[...]

3. Disconnect and un-route the bluetooth cable. Slide the bluetooth door upward to release it. 4. Remove the bluetooth module from the computer. Remove the screw that secures the bluetooth module in place. 5. Remove the bluetooth module. Disconnect and remove the bluetooth cable from the module. Installing the Bluetooth Module 1. Connect the blueto[...]

6. Follow the procedures in After Working Inside Your Computer . Removing the Processor Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover 3. Remove the screws that secure the processor fan to the computer. Remove the processor fan from the computer. 4. Disconnect the processor-fan cable. I[...]

Removing the Video-Card Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover 3. Remove the screws that secure the video-card fan to the computer. Remove the video-card fan from the computer. Disconnect the video-card fan cable. Installing the Video-Card Fan 1. Connect the video-card fan cable[...]

Installing the Coin-Cell Battery 1. Replace the coin-cell battery in its slot in the computer. 2. Connect the coin-cell battery cable. 3. Install the: a) base cover b) battery 4. Follow the procedures in After Working Inside Your Computer . Removing the Palmrest 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) bat[...]

4. Remove the screws that secure the palmrest to the base of the computer. 5. Flip the computer and disconnect the following cables from the system board: a) media board b) speaker 30[...]

c) touchpad d) power button 6. Remove the screws that secure the palmrest to the computer and flip it over from the edge. 7. Flip and remove the palmrest from the computer. 31[...]

Installing the Palmrest 1. Toe-in the palmrest from the front and align it to its original position on the computer. 32[...]

2. Press on the positions indicated until it snaps in place. 3. Connect the following cables to the system board: a) power button b) touchpad c) speaker d) media board e) fingerprint f) RFID 4. Tighten the screws to secure the palmrest to the front of the computer. 5. Tighten the screws to secure the palmrest to the base of the computer. 6. Install[...]

c) base cover d) keyboard trim e) keyboard f) optical drive g) hard drive h) palm rest 3. Disconnect the : a) ExpressCard cable from the system board b) the USH board cable from the USH board (M4700 only) 4. Remove the screws that secure the ExpressCard module to the computer and remove the ExpressCard module. Installing the ExpressCard Module 1. I[...]

a) palm rest b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery h) ExpressCard 5. Follow the procedures in After Working Inside Your Computer . Removing The Heat Sink 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical dri[...]

g) base cover h) battery 3. Follow the procedures in After Working Inside Your Computer . Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palm rest h) processor fan i) heat sink 3. Rotate the processor cam [...]

c) keyboard trim d) keyboard e) optical drive f) hard drive g) palm rest h) video fan 3. Disconnect and un-route any antenna cables connected to installed wireless cards. 4. Remove the antenna cables from the routing channels. 5. Loosen the captive screws on the heat sink. 37[...]

6. Remove the video-card heat sink from the computer. Installing the Video-Card Heat Sink 1. Slide the heat sink into its original position in the computer. 2. Tighten the captive screws to secure the heat sink. 3. Route and connect the antenna cables to the installed wireless cards. 4. Install the: a) video fan b) palm rest c) hard drive d) optica[...]

g) bottom door h) battery 5. Follow the procedures in After Working Inside Your Computer . Removing the Video Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palm rest h) video-card fan i) video-card heat sink j) heatsink 3.[...]

Removing the Input/Output (I/O) Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) SD card b) battery c) base cover d) keyboard trim e) keyboard f) optical drive g) hard drive h) palmrest 3. Disconnect the ExpressCard module connector from the I/O board. 4. Remove the screw that secures the I/O board to the co[...]

Installing the I/O Board 1. Connect the I/O board connector and slide the I/O board into its slot in the computer. 2. Tighten the screw to secure the I/O board to the computer. 3. Connect the ExpressCard module connector to the I/O board. 4. Install the: a) palmrest b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) batter[...]

g) palmrest 3. Disconnect the switch-board cable from the system board and remove it from the latches. Remove the screws that secure the switch board to the computer and remove it from the computer. Installing the Switch Board 1. Align the switch board to its original position on the computer. 2. Tighten the screws to secure the switch board to the[...]

Installing the USH Board 1. Align the USH board to its original position on the computer. 2. Tighten the screws to secure the USH board to the computer. 3. Connect the smart-card and the USH board cables to the system board. 4. Install the: a) palmrest b) hard drive c) optical drive d) keyboard e) keyboard trim f) base cover g) battery 5. Follow th[...]

4. Flip the computer and pull up the antenna cables through the routing hole. 5. Flip the computer and remove the screws from the bottom and back of the computer. 44[...]

6. Remove the screws that secure the low-voltage differential signalling (LVDS) cable bracket. Remove the LVDS cable bracket and disconnect the LVDS cable and camera cable from the system board. NOTE: LVDS cable is available in M4700 without the bracket. LVDS cable bracket is available only in M6700. 7. Remove the screws that secure the display ass[...]

Installing the Display Assembly 1. Tighten the screws to secure the display assembly in place. 2. Connect the camera and LVDS cables to the correct connectors on the system board. 3. Place the LVDS cable bracket on the computer and tighten the screws to secure it to the computer. NOTE: LVDS cable is available in M4700 without the bracket. LVDS cabl[...]

a) battery b) base cover c) keyboard trim d) keyboard e) optical drive f) hard drive g) palmrest h) display assembly 3. Remove the screws that secure the hinge cover to the computer. Remove the hinge cover from the computer. Installing the Hinge Cover 1. Place the hinge cover in its position on the computer. 2. Tighten the screws to secure the hing[...]

f) keyboard g) optical drive h) hard drive i) primary memory j) secondary memory k) processor fan l) video-card fan m) palmrest n) heat sink o) processor p) video-card heat sink q) video card r) I/O board s) display assembly 3. Disconnect the coin-cell battery cable. 4. Disconnect the bluetooth cable. 5. Disconnect the USH connector cable. 48[...]

6. Disconnect the USH cable. 7. Disconnect the wireless cable. 8. Remove all mini-cards (if available). 9. Remove the screws that secure the system board in place and lift the top edge of the system board to a 20° angle. 49[...]

10. Disconnect the power connector cable and remove the system board. Installing the System Board 1. Connect the power connector cable to the system board. 2. Place the system board in its compartment. 3. Tighten the screws to secure the system board to the computer. 4. Connect the following cables: a) USH connector b) bluetooth c) wireless board c[...]

p) base cover q) battery r) ExpressCard s) SD card 7. Follow the procedures in After Working Inside Your Computer . Removing the Power-Connector Port 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) SD card b) ExpressCard c) battery d) base cover e) keyboard trim f) keyboard g) optical drive h) hard drive i) prima[...]

a) system board b) display assembly c) I/O board d) video card e) video-card heat sink f) processor g) processor heatsink h) palm rest i) video-card fan j) processor fan k) secondary memory l) primary memory m) hard drive n) optical drive o) keyboard p) keyboard trim q) base cover r) battery s) ExpressCard t) SD card 3. Follow the procedures in Aft[...]

4. Work your way around the sides and top edge of the display bezel and remove the display bezel from the computer . Installing the Display Bezel 1. Slide in the display bezel from the bottom and press on the display bezel. 53[...]

2. Work around the entire bezel until it snaps onto the display assembly. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer. Removing the Display Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) battery b) display bezel 3. Remove the screw that secures the display panel t[...]

4. Peel back the adhesive tape that secures the LVDS cable to the display panel. 5. Disconnect the LVDS cable. 55[...]

6. Remove the screws that secure the display brackets to the display panel. Remove the display brackets. 7. 56[...]

Installing the Display Panel 1. Align the display brackets to the display panel. 2. Tighten the screws to secure the display brackets to the display panel. 3. Connect the LVDS cable and affix the adhesive tape. 4. Align the display panel in its original position on the computer. 5. Tighten the screws to secure the display panel to the display assem[...]

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3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main scr[...]

Option Description • Disabled • Enabled • Enabled w/PXE (Default Setting) Parallel Port Allows you to define and set how the parallel port on the docking station operates. You can set the parallel port to: • Disabled • AT • PS2 • ECP Serial Port Identifies and defines the serial port settings. You can set the serial port to: • Disab[...]

Option Description • Enable SMART Reporting - This option is disabled by default. USB Configuration Allows you to define the USB configuration. The options are: • Enable Boot Support • Enable External USB Port Default Setting: both the options are enabled. USB PowerShare Allows you to configure the behavior of the USB PowerShare feature. The [...]

Option Description NOTE: Successful password changes take effect immediately. Default Setting: Not set System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately. Default Setting: Not set Internal HDD-0 Password Allows you to set, change or delete the administrator password. De[...]

Table 6. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The options are: • All (Defaul[...]

Option Description Wireless Radio Control Allows you to control the WLAN and WWAN radio. The options are: • Control WLAN radio • Control WWAN radio Default Setting: both the options are disabled. Wake on LAN/WLAN This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state[...]

Option Description • Touchpad/PS-2 Mouse (Default Setting) Numlock Enable Specifies if the NumLock function can be enabled when the computer boots. This option is enabled by default. • Enable Numlock Fn Key Emulation Allows you to match the <Scroll Lock> key feature of PS-2 keyboard with the <Fn> key feature in an internal keyboard.[...]

Option Description All options are enabled by default. Table 11. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. Table 12. System Logs Option Description BIOS events Displays the system event[...]

Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on y[...]

To enter the System Setup, press <F2> immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen is displayed. 2. In the System Security screen, verify that Password Status is Unlocked . 3. Select System Password , alter or delete the existin[...]

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4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel [...]

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5 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Device Status Lights Table 13. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the comp[...]

Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and white light An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady white light Temporary battery failure with AC adapter prese[...]

Table 17. Memory Feature Specification Type DDR3 Speed 1600 MHz and 1866 MHz Connectors • Intel Core i5 and i7 Dual Core processors — two DIMM slots • Intel Core i7 Quad Core and i7 Quad Extreme processors — four DIMM slots Capacity 1 GB, 2 GB, 4 GB, and 8 GB Minimum Memory 2 GB Maximum memory • Intel Core i5 and i7 Dual Core processors ?[...]

Table 21. Expansion Bus Feature Specification Bus Type PCI 2.3, PCI Express 1.0 and 2.0, SATA 1.0A ,2.0 and 3.0, USB 2.0 and 3.0 Bus Width PCIe X16 BIOS Chip (NVRAM) 96 Mb (12 MB) Table 22. Ports and Connectors Feature Specification Audio two connectors for line-out and line-in/microphone Network Adapter one RJ45 connector USB 2.0 two USB 3.0 two e[...]

Feature M4700 M6700 • 381.89 mm X 214.81 mm (FHD) Maximum resolution 1920 X 1080 pixels 1920 X 1080 pixels Maximum Brightness • 220 nits (HD) • 300 nits (FHD) • 220 nits (HD+) • 300 nits (FHD) Operating angle 0° (closed) to 135° Refresh rate 60 Hz Minimum viewing angles: Horizontal +/- 40°, +/-60° (FHD) Vertical +10°/-30°, +/- 50° [...]

Feature Specification • SATA 3 (6 Gb/s) Drives configurations: M4700 one internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD (SATA2) M6700 two internal 2.5 inch SATA HDD/SSD (SATA3) + one mSATA SSD (SATA2) Size 1 TB 5400 rpm, 320/500/750 GB 7200 rpm, 320GB 7200 rpm SED FIPS; 128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD NOTE: The size of the ha[...]

Feature M4700 M6700 Output power 180 W 240 W Output current 9.23 A 12.30 A Rated output voltage 19.50 VDC 19.50 VDC Dimensions: 180 W 240 W Height 30 mm (1.18 inches) 25.40 mm (1 inch) Width 155 mm (6.10 inches) 200 mm (7.87 inches) Depth 76 mm (2.99 inches) 100 mm (3.93 inches) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non O[...]

Feature Specification Maximum vibration: Operating 0.66 GRMS, 2 Hz - 600 Hz Storage 1.3 GRMS, 2 Hz - 600 Hz Maximum shock: Operating 140 G, 2 ms Non-operating 163 G, 2 ms Altitude: Storage 0 m to 10668 m (0 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985 80[...]

6 Specifications Technical Specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support , and then select the option to view information about your computer. Table 33. System Information Feature Specification System Chipset Mobile Intel QM77 Expres[...]

Feature Specification Maximum memory • Intel Core i5 and i7 Dual Core processors — 16 GB • Intel Core i7 Quad Core and i7 Quad Extreme processors — 32 GB Table 36. Video Feature Specification Type discrete Data bus PCIe X16 Video controller and memory: M4700 • AMD FirePro M4000 with 1 GB GDDR5 • NVIDIA Quadro K1000M with 2 GB GDDR3 • [...]

Table 40. Ports and Connectors Feature Specification Audio two connectors for line-out and line-in/microphone Network Adapter one RJ45 connector USB 2.0 two USB 3.0 two eSATAUSB 2.0 one IEEE1394: M4700 one 4–pin IEEE 1394 connector M6700 one 6–pin IEEE 1394 connector Video 15-pin VGA connector, 19-pin HDMI connector, 20-pin DisplayPort connect[...]

Feature M4700 M6700 Refresh rate 60 Hz Minimum viewing angles: Horizontal +/- 40°, +/-60° (FHD) Vertical +10°/-30°, +/- 50° (FHD) Table 42. Keyboard Feature Specification Number of keys • United States: 86 keys • United Kingdom: 87 keys • Brazil: 87 keys • Japan: 90 keys Layout QWERTY/AZERTY/Kanji Table 43. Touchpad Feature Specificati[...]

Feature Specification NOTE: The size of the hard drive is bound to change. For more information, see dell.com. Optical Drive: Interface • SATA 1 (1.5 Gb/s) • SATA 2 (3.0 Gb/s) Configuration support ODD modules and Air Bay with SATA HDD option Table 46. Battery Feature Specification Type lithium ion Dimensions (6-cell / 9-cell / 9-cell long cycl[...]

Feature M4700 M6700 Depth 76 mm (2.99 inches) 100 mm (3.93 inches) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non Operating –40 °C to 65 °C (–40 °F to 149 °F) Table 48. Contactless Smart Card Feature Specification Supported Smart Cards and Technologies • ISO14443A — 160 kbps, 212 kbps, 424 kbps, and 848 kbps • IS[...]

Feature Specification Altitude: Storage 0 m to 10668 m (0 ft to 35,000 ft) Airborne contaminant level G1 or lower as defined by ANSI/ISA-S71.04-1985 87[...]

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7 Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be avail[...]