Dell M5030 manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: P 07F series Regulatory type: P07F001; P07F002; P07F003 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron Laptop . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . . . . 9 Create System Rec[...]

4 Contents Using Support T ools . . . . . . . . . . . . . . . . . . . 47 Dell Support Center . . . . . . . . . . . . . . . . . . . . 4 7 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 4 8 System Messages . . . . . . . . . . . . . . . . . . . . . 4 8 Hardware T roubleshooter . . . . . . . . . . . . . . . 5 0 Dell Diagnostics . . . . . . .[...]

5 This section provides information about setting up your Inspiron ™ laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your Inspiron laptop may cause it to overheat. T o prevent[...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Microsoft ® Windows ® T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup scre[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without[...]

11 Setting Up Y our Inspiron Laptop T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6 ). Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE[...]

12 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

13 Setting Up Y our Inspiron Laptop Press the key on the function key row on the keyboard to enable or disable wireless. The wireless on or off icons appear on the screen to indicate the status. Wireless enabled Wireless disabled NOTE: The wireless key allows you to quickly turn off all wireless radios (Wi‑Fi and Bluetooth ® ) on your computer ,[...]

14 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one at www .dell.com . Setting Up a Wired Connection If you are [...]

15 Setting Up Y our Inspiron Laptop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows ® 7 Ensure that wireless is e[...]

16 Setting Up Y our Inspiron Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country . Contact your ISP for offerings available in your country . If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try conn[...]

17 Setting Up Y our Inspiron Laptop Windows Vista Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a connection or Network → Connect to the Internet . The Connect to the Internet window appears. NOTE: If you do[...]

18 Using Y our Inspiron Laptop This section provides information about the features available on your Inspiron ™ laptop. Right V iew Features 4 3 2 1 INSPIRON[...]

19 Using Y our Inspiron Laptop 1 Optical drive — Plays or records CDs and DVDs. For more information, see “Using the Optical Drive” on page 32. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Ejects the optical drive tray when press[...]

20 Using Y our Inspiron Laptop Left V iew Features 3 2 4 1[...]

21 Using Y our Inspiron Laptop 1 AC adapter connector — Connects to an AC adapter to power the computer and charge the battery . 2 USB 2.0 connectors (3) — Connect to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 3 Network connector — Connects your computer to a network or a broadband device if you are usin[...]

22 Using Y our Inspiron Laptop Front V iew Features 2 4 6 5 3 1 7[...]

23 Using Y our Inspiron Laptop 1 Power status light — T urns on steadily or blinks to indicate the power status. For more information on the power status light, see “Status Lights and Indicators” on page 24. 2 Hard drive activity light — Blinks to indicate hard drive activity when the computer reads or writes data. 3 Battery status light ?[...]

24 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge level AC adapter solid white on/standby/off/ hibernate <= 98% off on/standby/off/ hibernate > 98% Battery solid amber on/standby <= 10% off on/standby/off/ hibernate off/hibernate > 10% <= 10% NOTE:[...]

25 Using Y our Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) Power status light solid white on off off/hibernate breathing white standby NOTE: For information on power problems, see “Power Problems” on page 43.[...]

26 Using Y our Inspiron Laptop Computer Base Features 3 1 4 2[...]

27 Using Y our Inspiron Laptop 1 Power button — T urns the computer on or off when pressed. 2 Function key row — The wireless enable or disable key , brightness increase and decrease keys, multimedia keys, and the touch pad enable or disable key are located in this row . For more information on the multimedia keys, see “Multimedia Control Key[...]

28 Using Y our Inspiron Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: T raditional Scroll — Allows you to scroll up or down, and right or left. T o scroll up or down: Move a finger up or down in the vertical scroll zone (extreme right of the touch pad). T o scroll right or left: Move a finger[...]

29 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom — Allows you to zoom in or out. T o zoom in: Move a finger up in the zoom zone (extreme left of the touch pad). T o zoom out: Move a finger down in the zoom zone (extreme left of the touch pad)[...]

30 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. T o use the multimedia controls, press the required multimedia key . Y ou can configure the multimedia control keys using the System Setup (BIOS) Utility or the Windows Mobility Center . System Setup (BIOS) Utility[...]

31 Using Y our Inspiron Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

32 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs and DVDs. Ensure that the side with p[...]

33 Using Y our Inspiron Laptop 1 3 4 2 1 disc 2 spindle 3 optical drive tray 4 eject button[...]

34 Using Y our Inspiron Laptop Display Features 1 2 1 3[...]

35 Using Y our Inspiron Laptop 1 Camera activity indicator — Indicates if the camera is on or off. 2 Camera — Built‑in camera for video capture, conferencing, and chat. 3 Display — Y our display can vary based on selections you made when purchasing your computer . For more information about displays, see the Dell T echnology Guide at suppor[...]

36 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

37 Using Y our Inspiron Laptop 2 3 1 1 battery lock latch 2 battery 3 battery release latch[...]

38 Using Y our Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide at support.dell.com/manuals or at the following location: Windows ® 7 : Start → All Programs → Dell Help Documentation Windows Vista ® : Start → Help and Support → Dell EDocs Productivity[...]

39 Using Y our Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online Backup may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incid[...]

40 Using Y our Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the ic[...]

41 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 47 or “Contacting Dell” on page 7 0. Beep Codes Y our computer might emit a series of beeps during start‑up if there are errors or problems. This seri[...]

42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Ensure that wireless is enabled (see “E[...]

43 Solving Problems Power Problems If the power light is off — The computer is either turned off, in hibernate state, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into the • power connector on the computer and the electrical out[...]

44 Solving Problems If the display is not responding, press the • power button until the computer turns off and then turn it back on. If the problem persists, contact Dell (see • “Contacting Dell” on page 70 ). If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by inte[...]

45 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Click the program that is[...]

46 Solving Problems If the computer stops responding or a so li d blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your comp[...]

47 Using Support T ools Dell Support Center The Dell Support Center is an easy‑to‑use application that provides information about your computer , personalized service and support resources. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, expres[...]

48 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

49 Using Support T ools CMOS checksum error — Possible system board failure or RTC battery low . Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see “Contacting Dell” on page 70 ). Hard-disk drive failure — Possible hard‑disk drive failure during POST . Contact Dell (see “Contacting Dell” on p[...]

50 Using Support T ools CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly . A parameter out of range may or may not indicate a potential hard drive problem — S.M.A.R.T error , possible hard‑disk drive failure. Contact Dell for a[...]

51 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 45 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your[...]

52 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top ; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and U[...]

53 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests are complete, close the test 6. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and to restart the 7. computer , click E[...]

54 Using Support T ools When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>. T ype 5. 1 to start the CD menu and press <Enter> to proceed. Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple vers[...]

55 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

56 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes th[...]

57 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the Search box, type 2. System Restore and press <Enter>[...]

58 Restoring Y our Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 61 ) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your co[...]

59 Restoring Y our Operating System Select 6. Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see the knowledge base article 353560 at suppor[...]

60 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

61 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

62 Restoring Y our Operating System Select a keyboard layout and click 4. Next . T o access the recovery options, log on as 5. a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your[...]

63 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on pa g e 1. 41 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide available on your hard drive or at supp[...]

64 Getting Help When prompted by Dell’ s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder , double‑click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not [...]

65 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

66 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the information needed to locate and report on your order . For the telephone number to call your region, see “Conta[...]

67 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal[...]

68 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑ support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag is located on a label at the bottom of your computer . 1 1 Service T [...]

69 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

70 Getting Help Contacting Dell For customers in the United States, call 800‑WWW‑DELL (800‑999‑3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone‑ based support and service options.[...]

71 Getting Help[...]

72 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 60 run a diagnostic program for your computer “Dell Diagnostics” on page 51 reinstall laptop system software “My Dell Downloads” on page 48 for more information about the Microsoft ® Windows ® operating system[...]

73 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

74 Specifications This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , see your computer documentation at the following location: Windows ® 7 : Start → All Programs → Dell [...]

75 Specications Memory Connectors two user ‑accessible SODIMM connectors T ype 1333 MHz DDR3 Memory module capacities 1 GB, 2 GB, and 4 GB Configurations possible 1 GB (systems shipped with Ubuntu ® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB Minimum 2 GB (single channel) Maximum 6 GB (dual channel) NOTE: For instructions on upgrading [...]

76 Specications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth ® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution 0.3 megapixel Video resolution 640 x 480 Video Inspiron N5020 Video controller Intel HD Graphics Video memory up to 1752 MB of shared memory Inspiron [...]

77 Specications Audio Audio controller Realtek ALC269Q‑VB5 Speakers 2 x 1 watt speakers V olume controls software program menus and media controls Display T ype 15.6‑inch HD WLED with T rueLife Dimensions Height 193.53 mm (7.61 inches) Width 344.23 mm (13.55 inches) Diagonal 396.24 mm (15.60 inches) Maximum resolution 1366 x 768 Display Refr[...]

78 Specications Keyboard Number of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size Width 90.00 mm (3.54 inches) sensor ‑active area Height 46.00 mm (1.81 inches) rectangle Battery 6‑cell “smart” lithium ion Depth 57.64 mm (2.27 inches) Height 22.80 mm ([...]

79 Specications AC Adapter Input voltage 100‑240 V AC Input current 1.5 A/1.6 A/1.7A Input frequency 50‑60 Hz Output power 65 W Output current 4.43 A (maximum at 4‑second pulse) 3.34 A (continuous) Rated output voltage 19.5 VDC T emperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 70°C (‑40° to 158°F) Physical[...]

80 Specications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS[...]

81 Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended[...]

82 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

83 Index A airflow , allowing 5 B battery status light 24 before you call 68 C calling Dell 68 CDs, playing and creating 38 computer capabilities 38 computer , setting up 5 customer service 64 D damage, avoiding 5 DataSafe Online Backup 39 DellConnect 64 Dell Diagnostics 51 Dell Factory Image Restore 61 Dell Support Center 47 Diagnostic Checklist 6[...]

84 Index H hardware problems diagnosing 50 Hardware T roubleshooter 5 0 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resource[...]

85 Index support email addresses 65 support sites worldwide 65 System Messages 48 System Recovery Media 60 system reinstall options 55 V ventilation, ensuring 5 W warranty returns 67 Windows program compatibility wizard 45 Windows, reinstalling 60 wired network connection 7 wireless network connection 42[...]

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0 7 R R 4 T A 0 1 Printed in the U.S.A. www .dell.c om | support.dell. com[...]