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Table of contents for the manual
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www .dell.com/supplies | support.dell.com Dell™ W orkgroup L aser Prin ter M5200 Owner ’s Manual L ook Inside F or: • Network Pr inting • Instal ling Printer Driv ers • Instal ling Me mor y Cards • Loading P aper • Usin g Y our Pr inter[...]
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Order toner cartridges Dell™ toner cartridges are av ailable only through Dell. Y ou can or der toner cartridges online at www .dell .com/suppli e s or by phone. USA 877-4 65-2968 (877-I nk2Y ou) Canada 87 7-501 -4803 Mexico 001-8 00-210-7 607 Puerto Rico 800-8 05-7545 UK 0870 907 4 574 Ireland 1850 707 407 France 082538 7247 Italy 800602 705 Spa[...]
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www .dell.com/supplies | support.dell.com Dell™ W orkgroup L aser Prin ter M5200 If you purchased additional options, for example, paper trays, a duple x unit, or an envelope feed er , refer to the User’s Guide ( St art → Pro g r a m s → Del l Pr i n t e r s → Dell Laser Printer M520 0 → User’s Guide ) for installation instructions. 1[...]
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Notes, Notices, and Cautions NOTE: A NOTE indic ates importan t information tha t helps you m ake better use of you r compute r . NOTICE: A NOTICE indicates e ither potential damage to hardware or loss of data an d tells yo u how to avo id the pr oblem. CAUTI ON: A CA UTION in dicates a potenti al for property damage, personal in jury , or death. _[...]
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Contents 5 Contents 1 Set up for network printing Selectin g your printe r networ k setup . . . . . . . . . . . . . . . 12 Attaching locally to a p rint server . . . . . . . . . . . . . . . . . 13 Complet e Microso f t Plug and P lay Wiza rd . . . . . . . . . . . 13 Inst alling driv ers in a Linux e nvi ronme nt . . . . . . . . . . . . 18 Installi [...]
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6 Contents 3 Set up for local printing Installing p rinter drivers . . . . . . . . . . . . . . . . . . . . . 36 4 Load paper L oading pa per an d transpa rencies . . . . . . . . . . . . . . . . 46 In the standa rd tray . . . . . . . . . . . . . . . . . . . . . . 46 In the multipu rpose feeder . . . . . . . . . . . . . . . . . . . 49 Loading en velo[...]
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Contents 7 6 Appendix Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Limited Warranties and R e turn P olicy . . . . . . . . . . . . . . . 81 Limited W arranty for Dell-Branded Hardware P roducts (U.S. Only) . 81 "T otal Sa tisfaction" R eturn Po licy (U.S. Only) . . . . . . . . . . 84 Limited Warranty T erm s fo[...]
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8 Contents[...]
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9 CAUTIO N: SAFE TY INFORMA TION Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. • Y our product uses a laser . CA U T I O N : Use of cont rols or ad justments or pe r formanc e of procedure s other th an those sp ecified h erein may result [...]
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10 www .dell. com/suppli es | support. dell.co m[...]
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1 SECTION 1 Set up for network printing Selecti ng your printer netwo rk setup Atta ching locall y to a prin t ser ver Attachin g directly to th e network ( print se r ve r) Attachin g directly to th e network ( no print ser ver)[...]
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12 Set up for network printing www .dell. com/suppli es | support. dell.co m Selecting your printer network setup Determi ne your networ k setup from the three options be low . 1 Attach yo ur printer t o a print ser ver (or othe r computer ) with a USB cab le. Go to page 13 for instructions. 2 Attach yo ur printer directly to the network with an Et[...]
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Set up for network printing 13 Attaching locally to a print server If you ar e connect ing the printer to a print server with a USB cable and want to s hare the printer with mult iple users o n the network, us e this method. In this section you will: • Complete the Microsoft Plug and Play W izard. • Set up the queue on the print se rver . • I[...]
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14 Set up for network printing www .dell. com/suppli es | support. dell.co m 4 Click Fi n i s h when the software is installed. 5 Go to “Set up the queue on t he print server ” on page 1 8. Using Windows 2000 1 Insert th e Drivers and Utiliti es CD, and then click Next. 2 Select Search for a suit able dr iver , and then click Nex t . 3 Select S[...]
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Set up for network printing 15 4 Select your printer and driver from th e list on the screen, a nd then click OK . Use the following table to identify the driver for your language. 5 Click Next to install the p rinter driver . 6 Click Next to complete installation. 7 Use the default printer name (for e xample, Dell Laser Pri nt er M5200) or type a [...]
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16 Set up for network printing www .dell. com/suppli es | support. dell.co m Using Windows 98 NOTE: De pendin g on th e software an d printers already inst alled on your comp uter , your scree ns may vary from those in the instructions. Y ou must install b oth a USB port dr iver and a custom pri nt driver . When you attached the cable and turned on[...]
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Set up for network printing 17 12 Use the default printer name (for e xample, Dell Laser Pri nt er M5200) or type a uni q ue name for your printer , and then click Next . 13 Select Ye s to print a test page, and then click Fi n is h . All the necessary files ar e installed on your computer . 14 After the test pag e prints , click Ye s to close th e[...]
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18 Set up for network printing www .dell. com/suppli es | support. dell.co m 5 Select whether or not to use this printer as the default printer . 6 Click Next . 7 Y ou are prompte d to inse rt the Dr ivers and U tiliti es CD. C lick OK . A dialog box asks for t he file “le xdrvin.ex e”. 8 Browse to the appropriate folder on t he Drivers a nd Ut[...]
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Set up for network printing 19 7 Choose the port that corresponds to the hardwar e port you used when y ou connected the printer to the pri nt server (or other computer). F or example, USB001 represents the USB port on the pr int server . 8 Click Fi n i s h . The C ongr atulation s scr een app ears. 9 Click Pr i n t a T e s t P a g e to verify the [...]
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20 Set up for network printing www .dell. com/suppli es | support. dell.co m Attaching directly to the network (print server) If your print server is in one location (for example, a secur e area) a nd the network printer is in another location (for example, a printe r room), use this method to install software on one or multiple prin ters on the ne[...]
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Set up for network printing 21 Set up the queue on the print ser ver 1 Insert th e Drivers and Utiliti es CD, and then click Next. 2 Click Instal l the printe r on the Netwo r k (Network ins t allation), and t hen click Next . 3 Click On a print ser ver , and then click Next . 4 Select both op tions to inst all the softw are and the User ’s Guide[...]
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22 Set up for network printing www .dell. com/suppli es | support. dell.co m Install pri nter drivers on one or more remote client computers If you ar e connecting client computers to the print server , run the Drive rs and Utilit ies CD installer agai n: 1 Go to Start → Run → d: set up. exe (d r epresents the CD drive). 2 Click Install t he p[...]
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Set up for network printing 23 Attaching directly to the net work (no print ser ver) If you ar e sharing your network printer in a small workgroup environment and are not using a print se rver , use this metho d. In this se ction you will: • L ocate the IP address. • Assign an IP address to the printer . • Ins tall p rinter dr ivers on each c[...]
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24 Set up for network printing www .dell. com/suppli es | support. dell.co m An IP Addr ess is a unique string of numbers consisting of four (4) Octets, each Octet separate d using a perio d. Example : 192.168. 1.108. Assigni ng an IP addr ess alr eady in u se can cause serious network performance iss ues. See page 56 for details on usi ng the Oper[...]
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Set up for network printing 25 17 Repeat step s 10 through 13 to set each Octet for Ga teway . A Static IP Addr ess has been assigned to the printer . Y ou can verify the settings by opening a web browser on any computer on th e same network and entering the IP address into the Addr ess line o f the bro wser . Example: htt p://192.1 68.1.108. If th[...]
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26 Set up for network printing www .dell. com/suppli es | support. dell.co m Install pri nter drivers on one cli ent computer 1 F rom the client comput er , in sert the Drivers an d Utilities CD . 2 Click Install t he printer on the Networ k (Netw ork installati on), and then click Next . 3 Click On this cl ient com puter . 4 Click Next . 5 Select [...]
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2 SECTION 2 Install optional memor y cards Acce ssing the pri nter sy ste m boar d Install ing printer memor y R eplacing t he shield[...]
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28 Install optional memor y cards www .dell. com/suppli es | support. dell.co m Y ou can incr ease printer memory capacity and connectivity by purchasing a dditional printer memory or option cards. NOTE: Memor y options de signed for other Dell printers may not work with your prin ter . Accessing the printe r system board NOTE: Use a small Phillips[...]
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Install optional memory cards 29 3 P ress do wn on the side door latches and open the side door . 4 Use a small P hillips scre wdriver to loosen, but not remove, the s ix scre ws on the shield.[...]
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30 Install optional memor y cards www .dell. com/suppli es | support. dell.co m 5 Use the t abs to slide the shield up until th e top three screws fit into the three keyholes on the shield. 6 Hold the shield by the tabs a nd lift it off. 1 Key ho ld 2 T ab s 1 2[...]
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Install optional memory cards 31 Installing prin ter memor y NOTICE: Elect roni c compo nents can be dam aged by static el ectricity . T ouc h some thing met al on the printer before you touch the memor y option. Y our printer comes with 64MB memory . Y ou can buy optional memory cards to incr ease printer memory up t o 320MB. C AUTION: Before per [...]
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32 Install optional memor y cards www .dell. com/suppli es | support. dell.co m 2 Open both la tches on the connecto r completel y . 3 Align the notches on the memory card with the ridges on the connector . 1 Memory connector 1 2 Memory connector 2 1 Ridge 2 Notch 1 2 1 2[...]
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Install optional memory cards 33 4 P ush the mem ory card straig ht into the connec tor until it snaps int o place. Mak e sure each latch fits over the notch located on ei ther side of the memory card. 1 Latch 2 Notch 1 2[...]
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34 Install optional memor y cards www .dell. com/suppli es | support. dell.co m R eplacing the shield F ollow the se steps to reatta ch the shiel d and close th e doors. CA UTION: Before per forming a ny of the pro cedures liste d below, read and follow the safety instru ctions. 1 Grasp the shield by the tabs a nd align the three keyholes on the sh[...]
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3 SECTION 3 Set up for local printing Install ing printer drive rs[...]
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36 Set up for local printing www .dell. com/suppli es | support. dell.co m A local print er is a printer att ached to your computer using a USB cable. If your printer is attached to a network instead of your computer , go on to “Set up for network printing” on page 11. Installing prin ter drivers A printer driver is software that lets your comp[...]
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Set up for local printing 37 Using Windows XP NOTE: Business ver sions of Wind ows XP r equire that y ou have administrative a ccess to install printer dri vers on you r compute r . When you attached the cable and turned on the printer , the F ound New Hardwar e W i zar d appeared on your computer screen. 1 Insert th e Drivers and Utiliti es CD int[...]
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38 Set up for local printing www .dell. com/suppli es | support. dell.co m Using Windows 2000 When you attached the cable and turned on the printer and computer , the F ound New Ha rd w ar e Wiz a rd sc re en a pp e a red o n yo u r c o mp u t e r s c ree n . 1 Insert th e Drivers and Utiliti es CD, and then click Next. 2 Select Search for a suit a[...]
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Set up for local printing 39 Using Windows Me NOTE: De pendin g on th e software an d printers alrea dy insta lled on your comp uter , your scree ns may vary from those in the instructions. Y ou must install b oth a USB port dr iver and a custom pri nt driver . When you attached the cable and turned on the printer and comp uter , the Add New Ha rd [...]
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40 Set up for local printing www .dell. com/suppli es | support. dell.co m 5 Click Next to install the p rinter driver . 6 Click Next to complete installation. 7 Use the default printer name (for e xample, Dell Laser Pri nter M5200) or type a unique name for your printer , and then click Next . 8 Click Y e s (recommended) , and then click Fi n i s [...]
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Set up for local printing 41 Using Windows 98 NOTE: De pendin g on th e software an d printers alrea dy insta lled on your comp uter , your scree ns may vary from those in the instructions. Y ou must install b oth a USB port dr iver and a custom pri nt driver . When you attached the cable and turned on the printer and comp uter , the Add New Ha rd [...]
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42 Set up for local printing www .dell. com/suppli es | support. dell.co m 12 Use the default printer name (for e xample, Dell Laser Pri nter M5200) or type a unique name for your printer , and then click Next . 13 Select Ye s to print a test page, and then click Fi n is h . All the necessary files are i nstalled on your computer . 14 After the tes[...]
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Set up for local printing 43 Use the following table to identify the driver for your language. 3 Highlight the appropri ate driver , and then click Fin is h . The Add P rint er W izard scr een appear s. 4 Use the default pr inter name (for e xample, Dell Laser P rinter M5200), or type a unique name for your printer . 5 Select whether or not to use [...]
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44 Set up for local printing www .dell. com/suppli es | support. dell.co m 16 When the Dell Dri vers and Ut ilities screen appea rs, click Install the printer for Use on this Com puter only (P ersonal In stallation) to install the additional softwar e for your printe r . If you are prompted to restart your comput er , click Ye s . Otherwise, the Co[...]
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4 SECTION 4 L oad paper Loading pape r and transparencies Loading env elopes[...]
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46 Load paper www .dell. com/suppli es | support. dell.co m L oad ing paper and transp arencies In the st andard tray Load the pr int media you use for the majority of your print jobs in the standar d tray . 1 Remove the tra y . 2 Squeeze the width guide tab and the side of the guide as shown. Slide the width g uide to the far right side of the tra[...]
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Load paper 47 3 Squeeze the length gui de lever and slide the length guide to t he correct position for the size of pri nt media y ou are loading. Before loading p rint media, fle x the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten t he edges of the stack on a level surface. 4 Place the p[...]
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48 Load paper www .dell. com/suppli es | support. dell.co m 5 Squeeze the widt h guide tab and the side of the guide toget her . S lide the width guide to the left unti l it lightl y rests against the edge of the pr int media stack . 6 Insert t he tray . NOTE: If you lo ad any pr int med ia other than pl ain letter or A4 paper into the tray , m ake[...]
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Load paper 49 In the m ultipurpose feeder The multipurpose feeder can hold several sizes and types of pr int media, such as transpar encies, postcards, note car ds, and envelopes. It is useful for s ingle page printing on letterhead or color ed paper . The icons on the multipurpos e feeder show you how to loa d the multipurpose feeder with paper , [...]
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50 Load paper www .dell. com/suppli es | support. dell.co m 1 P ush the lower release latch. The multipurpose feeder door drops open. 2 Loca te the metal bar in the recessed area on the multipurpose feeder . Pull the bar out far enough to accommo date the prin t media you will be using.[...]
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Load paper 51 3 Slide the width guide to the far right. 4 L oad pa per o r trans parenc ies w ith the left edge of the st ack again st the stack heig ht limiter and with the r ecommended print side face up. 1 Stack he ight limi ter 1[...]
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52 Load paper www .dell. com/suppli es | support. dell.co m 5 Gently slide the print media into the multipurpose feeder as far as i t will go . F orcing the print media may cause it to buc kle. 6 Slide the width guide to the left until it lightly touches the stack of print media. Do not be nd the print media. 7 Select the source, size, and type fro[...]
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Load paper 53 L oading envelopes Y ou can load envelopes in the mu ltipurpose feeder or the optional envelope feeder . If you purchased the optional envelop e feeder , refer to the User ’s Guide for loading in structions. In the m ultipurpose feeder Loa d envelopes flap side down with t he stamp area and flap on the left. The end of the envelope [...]
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54 Load paper www .dell. com/suppli es | support. dell.co m Closing the multipurpose fe eder 1 Remove print media fro m the multip urpose fee der . 2 P ush the metal bar straight b ack to collapse the multipurpos e feeder to its short- length po sition. 3 Close the multipurpose feeder door .[...]
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5 SECTION 5 Use your printer Changing the language on the operato r panel Using t he operator pa nel to change printer s ettings Printin g a job Canc eling a job from the pr inter operat or pan el Utiliz ing additional sof tware tool s R eplacing t he tone r cartridge[...]
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56 Use your printer www .dell. com/suppli es | support. dell.co m Changing the language on the operator panel T o display a differ ent language on the operator panel: 1 P ress and r e lease Menu until you see Setup Menu , and then press Sele ct . 2 P ress and r e lease Menu until Display Language appear s, and the n press Select . 3 Scroll through [...]
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Use your pr i nter 57 Each menu item has a list of values for the menu item. A value can be: • A phrase or word to d escr ibe a se tting • A numerical value that can be changed • An On or Off setting 5 Pre s s Menu to scroll to the value you need. 6 Pre s s Select t o select the value on the second line of the operator panel. An asterisk appe[...]
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58 Use your printer www .dell. com/suppli es | support. dell.co m When you select Resto r e: • No other button a ctions are available on the operator panel while R estoring F actory Defaults appe ars. • All downloaded r esources (fonts, ma cros, and symbol se ts) in printer me mory (R AM) ar e deleted. (Resources residi ng in flash memory or on[...]
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Use your pr i nter 59 Quality Menu P rint Reso lutio n T oner Dark ness Pi ct ure G ra d e Setu p Men u P rinte r Language Po w e r S a v e r Quick Star t Reso urce Save P rint Timeout Wa i t T i m e o u t A uto Conti nue Jam Recovery Pa g e P r o t e c t P rint Area Display Language Alarm Control To n e r A l a r m PCL E mul Me nu F ont S ource Fo[...]
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60 Use your printer www .dell. com/suppli es | support. dell.co m Printi ng a job T o print a job fro m a typi cal Microsoft® W indows® applicatio n: 1 Open the file you want to pri nt. 2 Fr o m t h e Fi l e m e n u , s e l e c t Pr i n t . 3 V erify tha t the c orr ect prin ter is sel ected in the dialog bo x. Modify the printer sett ings as app[...]
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Use your pr i nter 61 Utilizing additi onal software tools Use the Drivers an d Utilit ies CD that came with yo ur printer to ins t all a comb ination of software applications, depending on your op erating system. NOTE: If you purcha sed your pri nter and com puter separa tely , yo u must use th e Drivers and Utilities CD to install these sof tware[...]
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62 Use your printer www .dell. com/suppli es | support. dell.co m Printing Stat us window The P rinting Status window displays the status of the printer (P rinter Ready , P rinter Offline, and Error—Check P rinte r) and the name of the job when you send a j ob to print. The P rinting Status window also displays the level of toner so you can: • [...]
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Use your pr i nter 63 2 Click Start → Pr o g r a m s → Dell . a Select De ll Pri n t e r Softwar e Uninstal l . b Select th e components to uninstall, and then click Next . c Click Unin stall Now . d Click OK when the unin stall is complete. Driver P rofiler Use the Driv er P rofiler to cr eate driver profil es that contain custom drive r setti[...]
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64 Use your printer www .dell. com/suppli es | support. dell.co m R eplacing the toner cartridge CA UTION: Before per forming a ny of the pro cedures liste d below, read and follow the safety instru ctions. T o order re placement toner cartri dges, contact Dell online or by phone (see “Order toner cartridges” on page 2) . In addition to the ton[...]
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Use your pr i nter 65 1 P ress latch 1 to open the lower door . P ress latch 2 to open the upp er door . 2 Grasp the toner cartridge by the handle and pull it up and out. Cleaning the pri nter Using a clean, lint-fr ee cloth, gently clean the shaded areas by wiping toward the front of the printe r .[...]
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66 Use your printer www .dell. com/suppli es | support. dell.co m NOTICE: Do not touch the transfer roller . . Installi ng the new toner cartr idge Remove the new cartridge from the packa ging. Pull the tabs on each side of the plasti c strap to remove the packagi ng foam from the to ner cartridge. 1 Tr a n s f e r r o l l e r 1[...]
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Use your pr i nter 67 NOTICE: Do not t ouch the pho tocond uctor dr um on the unders ide of t he tone r cartridge. 1 Gently shake the cartridge to distribute the toner . .[...]
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68 Use your printer www .dell. com/suppli es | support. dell.co m 2 Align the arrows on either side of the t oner cartridge with the corresponding arrows in the printer . 3 Guide the toner cartridge in unti l it sna ps into place. 4 Close the upper door , and then the lower door . 5 T u rn the prin ter on.[...]
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6 SECTION 6 Appendix Contact ing Dell Limited W ar rant ies and R etur n P olicy Dell Compute r Corporation Ink and T oner Cartridges Limited W ar ranties Dell Sof tware Lic ense Agreement[...]
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70 Appendix www .dell. com/suppli es | support. dell.co m Contacting Dell T o contact Dell electronically , you can access the following websites: • www .del l.com • supp ort.d ell. com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/lar ge business customers, incl uding P [...]
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Appendix 71 Canada (North Y ork, Ontario) Inte rnational Access C ode: 011 Online Or der Status: www .dell.ca/ostatus Au toT ech (autom ated te chnic al supp ort) toll- fre e: 1-800-24 7-9362 T e chF ax toll-free : 1-800-9 50-1329 Customer Car e (Home Sales/Small Bu siness) toll-free: 1 - 800-847-4096 Customer Car e (med./large business, government[...]
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72 Appendix www .dell. com/suppli es | support. dell.co m Fi n l a n d (H e l s i n k i ) Internat ional Acc ess Code : 990 Country Code: 358 City Code: 9 We b s i t e : support .euro.dell.com E-mail: fin_support@del l.com E-mail Support (servers): Nordic_support@dell .com T echnical Su pport 09 253 31 3 60 T echnical Support Fax 09 253 31 3 81 Rel[...]
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Appendix 73 Ger many (Lan gen) Inte rnational Access C ode: 00 Country Code: 49 City Code: 6103 We b s i t e : su pport.euro.dell.com E-mai l: tech_ suppo rt_centra l_eur ope@ dell.c om T e chnic al Suppo rt 06103 7 66-720 0 Home/Small Busines s Customer Care 0180-5-22 4400 Global Se gment Cus tomer C are 06103 7 66-957 0 P referred Accoun ts Cust [...]
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74 Appendix www .dell. com/suppli es | support. dell.co m Ireland (Cherrywood) Internat ional Acc ess Code : 16 Country Code: 353 City Code: 1 We b s i t e : support .euro.dell.com E-mail: dell_d ire ct_support @dell.com Ireland T echni cal Support 1850 543 5 43 U.K. T ec hnical Support (dial withi n U.K . only ) 0870 908 08 00 Home User Customer C[...]
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Appendix 75 Latin Amer ica Custome r T echnica l Support (Austin, T exas, U.S. A.) 512 7 28-4093 Custome r Service (Austin, T exas, U. S.A.) 512 728- 3619 F ax (T echn ical Sup port and Customer Se rvice) (A ustin, T exa s, U.S.A .) 512 728- 3883 Sales ( Austin, T exas, U.S .A.) 512 728- 4397 Sal esF ax (Aus tin, T exas , U.S .A.) 512 72 8-4600 or [...]
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76 Appendix www .dell. com/suppli es | support. dell.co m Netherlands (Am sterdam) Internat ional Acc ess Code : 00 Country Code: 31 City Code: 20 We b s i t e : support .euro.dell.com E-mail (T ec hnical Suppo rt): (Enterprise): nl_server_support@d ell.com (Lati tude): nl _latitud e_suppo rt@dell. com (Inspiron): n l_inspiron_support@d ell.com (Di[...]
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Appendix 77 Po l a n d ( W a r s a w ) Inte rnational Access C ode: 011 Country Code: 48 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: pl_suppor t@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 S a l e s 5 79 59 9 9 Customer Service F ax 57 95 806 R e c e p t i o n D e s k F a x 5 79 59 9 8 S w i t c h b o a r d 5 7[...]
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78 Appendix www .dell. com/suppli es | support. dell.co m Spain ( Madrid) Internat ional Acc ess Code : 00 Country Code: 34 City Code: 91 We b s i t e : support .euro.dell.com E-mail: s upport.euro.dell.com/es/es/ema ildell/ Home and Sm all Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 5 41 Switch board 902 118 5 [...]
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Appendix 79 Swit zerla nd (Gen eva) Inte rnational Access C ode: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wisst ech@dell .com E-mail for Fr e nch-speaking HSB and Corporate Customers: support.euro.dell.com/ch/ fr/emaildel l/ T e chnic al Sup port (H ome an d Smal l Busin ess) 084 4 811 411 T e chnical Suppor[...]
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80 Appendix www .dell. com/suppli es | support. dell.co m U.S.A. (Aus tin, T exas) Internat ional Acc ess Code : 011 Country Code: 1 Automated Order -Stat us Service toll-free: 1-800-4 33-9014 AutoT e ch (porta ble and de sktop compu ters) toll -free: 1-800-2 47-9362 Consumer (Home and Home Off ice) T echnical Su pport toll-free : 1-800-624 -9896 C[...]
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Appendix 81 Limited W arr anties and R etu rn P o licy Dell-br anded har dwar e product s purchased in the U.S. or Canada c ome with either a 90-day , one-year , two-year , thr e e-year , or four -year li mited warr anty . T o determine which war ranty c ame with yo ur har dw ar e product(s), s ee your pa cking sli p or invoi ce. The foll owing sec[...]
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82 Appendix www .dell. com/suppli es | support. dell.co m WE DO NO T ACCEPT LIABILITY BEYOND THE REME DIES PROVIDED FOR IN THIS LIMITE D W A RRANTY OR FOR CONSEQ UENTIAL O R INCIDENT AL DAMAGES, INCLUDING, WITHOU T LIMI T A TION, ANY LIABIL TY FOR THIR D-P AR TY CLAIM S AG AINST Y OU FOR D AMAGES , FOR PRODUCTS NOT B EING A V AILABLE FOR USE, OR FO[...]
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Appendix 83 When you contact us , we will iss ue a Return Mate r ial Author i zati on Number fo r you to include with your r eturn. Y ou must r eturn the products to us i n their original or equivalent p a ckag ing, pr epay shipping charges, a nd insur e the shi p ment or accept the ri sk if th e product is lost or damaged in sh ipment. W e will r [...]
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84 Appendix www .dell. com/suppli es | support. dell.co m What do I do if I am no t satisfied? W e pride ourselves o n our gr eat cust omer ser vice. If you ar e not s a tisf ied with the service you receive under this limited w arranty , please let us know . W e have found t hat the best w ay to resolve iss ues r egarding our limit ed warr anty is[...]
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Appendix 85 • Recond itio ned or Ref urb ished Dell-B rand ed Ha rdwa re Produc ts and P a rts — All re conditioned or re furbished Dell- branded serv er and storage products may be r eturned w ithin thir ty days from the date on the pa cking slip or invoic e. All other r econditioned o r refu rbished Dell-b r anded ha rdwar e products a nd par[...]
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86 Appendix www .dell. com/suppli es | support. dell.co m THIS W ARRANTY GIVES YOU SPEC IFIC LEGAL RIG HTS, AND YOU MA Y ALSO HA VE OTHER RIGH TS WHICH V ARY FROM PROVINCE TO PR O VIN CE. DELL'S RESPONSIBILIT Y FOR MA LFUNCTIONS AND DEFECTS IN PRODU CT IS LIMITED TO RE P AIR AND RE PLACEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEMENT , FOR T[...]
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Appendix 87 What do I do if I nee d warranty service? Befor e the warra nty e xpires , pleas e call us at the r e leva nt number liste d in th e follow ing tabl e. Please a lso have your Dell service tag number or order number ava i labl e. What will Dell do? Durin g the 90 day s of the 90-d ay limi ted wa rranty and the fir st year of a ll othe r [...]
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88 Appendix www .dell. com/suppli es | support. dell.co m W e w ill pay to ship the pa rt to yo u if you us e an add ress in Cana da. Oth erwi se, we wi ll ship th e part frei ght col lect. W e will also in clude a prep aid shipp ing conta iner with each r eplace ment part fo r your use in r eturning the r eplaced part to us. NOTE: Be fore you repl[...]
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Appendix 89 If you do not h ave Interne t access , call Dell at 1-800-847 -4096 (Ho me Consu mer custo mers) or 1-800-326- 9463 (Corpora te Commercial o r Gover nment cust omers). "T otal Satisfaction" Retur n P olicy (Can ada Only) If you are a n end-use r customer w ho bo ught new pr oducts dir ectly from Del l , y ou may r eturn them t[...]
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90 Appendix www .dell. com/suppli es | support. dell.co m Dell-Branded P eripheral Products Dell d oes pr ovide a lim ited w arrant y for n ew De ll-bra nded p eriph eral p roduct s (pro ducts for w hich De ll is l isted as the manu facturer) such as monitor s, batteries , memory , docking s tations, and projectors ). T o determine which limite d w[...]
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Appendix 91 Making a Claim Claim s m ust b e made in L atin Amer ica or the C aribb ean b y co ntactin g t he De ll poi nt of sale w ithin the guara ntee period . The end us er must always s upply p roof of purchase, indicating name and addr ess of t he seller , date of purchase, model and serial number , name and addre ss of the customer , and det[...]
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92 Appendix www .dell. com/suppli es | support. dell.co m Dell Computer Corpor ation Ink and T oner Cartr idges Limited W a rranties The fo llowin g sectio ns desc ribe the limi ted war ranty for ink an d toner cartridg es fo r the U.S. , Cana da, an d Latin America. Refer to the appr opriate limited warra nty accordingly . Ink and T oner Ca rtridg[...]
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Appendix 93 Ink and T oner Ca rtridges L imited W arranty (Latin America Onl y) Dell Comput er Corporati on w arrant s to the original purchaser of g enuine De ll-brande d toner cartr idges that the cartr idges w ill be f ree from d efect s result ing fro m mate rial or manuf acturin g pro cess f or the li fe of the cartr idge . F or the origina l [...]
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94 Appendix www .dell. com/suppli es | support. dell.co m Dell Software License Agreement This is a legal agreement between you, the us er , and Dell P roducts, L.P ("Dell"). Thi s agreement covers all soft ware that is distributed wit h the Dell product, for which there is no separate license agreement between you and the manufacturer or[...]
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Appendix 95 Limit ed Warra nty Dell warrants that t he Softwar e disks will be free from defects in materia ls and workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to ninety (90) days from the date you re ceive the Software.[...]
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96 Appendix www .dell. com/suppli es | support. dell.co m U.S. Government R estricted Rights The software and doc umentation are "commercial items" as t hat term is defined at 48 C.F .R. 2.101, consis t ing of "commercial computer software" and "commercial computer softwar e documentation" as such terms ar e used in 48[...]
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Index 97 Inde x A attac hing the p rinter directly to the netw ork (no queue), 2 3 directly to the netw ork (queue), 2 0 locally , 1 3 C canceling a job, 60 changing printer se ttings from the operator panel, 5 6 changing the lang uage from the operator panel, 5 6 D Dell P rint er Software Uninstall, 62 Dell T one r Re-Order Wi n d o w , 6 2 disabl[...]
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98 Index O operator p anel changing print er settings, 5 6 changing the language, 5 6 disable menus, 5 8 r estor ing fa ctor y def ault settings , 5 7 ordering supplies, 2 P prin t ser ve r attaching locally to , 1 3 shared pr intin g, 1 8 printer memory , 27 printer software uninstall, using, 62 prin ting local, 3 5 network, 3 5 us ing a USB cable[...]
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