Dell P14E manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: P14E Regulatory type: P14E001 INSPIRON ™[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important informa tion that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. If you purcha[...]

3 Setting Up Y our Inspiron Laptop . . . . 5 Before Setting Up Y our Computer . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . 9 Create Sy[...]

4 Contents Solving Problems . . . . . . . . . . . . . . . 54 Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . 54 Network Problems . . . . . . . . . . . . . . . . . . 55 Power Problems . . . . . . . . . . . . . . . . . . . . 55 Memory Problems . . . . . . . . . . . . . . . . . . 57 Lockups and Software Problems. . . . . . . 57 Using Suppor[...]

5 This section provides information about setting up your Dell Inspiron laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your laptop may cause it to overheat. T o prevent overhea[...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft Windows for the first time, f ollow the instructions on the screen. These steps are mandatory and may take some time to complete. The Window[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without t[...]

11 Setting Up Y our Inspiron Laptop T o create system r ecovery media: 1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page6). 2. Insert the disc or USB key in the computer . 3. Click Start → All Programs → Dell DataSafe Local Backup . 4. Click Create Recover y Media . 5. Follow the instructions on the screen.[...]

12 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

13 Setting Up Y our Inspiron Laptop T o enable or disable wireless: 1. Ensure that your computer is turnedon. 2. Press <Fn> along with the < > key on the function key row on the keyboar d. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press <Fn> along with the < > k[...]

14 Setting Up Y our Inspiron Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software r equirements for setting up wireless display , see www.intel.com . The Intel wireless display feature allows you to share your computer display to a TV with[...]

15 Setting Up Y our Inspiron Laptop T o set up wireless display: 1. T urn on your computer . 2. Press <Fn> along with the < > on the function key row on the k eyboard to enable wireless. 3. Connect the wireless display adapter to theTV . 4. T urn on the TV . 5. Select the appropriate video source for your TV , such as HDMI1, HDMI2, o[...]

16 Setting Up Y our Inspiron Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from dell.com . Setting Up a Wired Connection • If you [...]

17 Setting Up Y our Inspiron Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connec[...]

18 Using Y our Inspiron Laptop This section provides information about the features a vailable on your Inspiron laptop. Right View Features 1 2 3 4 5 6 INSPIRON[...]

19 Using Y our Inspiron Laptop 1 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see “Using the Optical Drive” on page40 . 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Press to o[...]

20 Using Y our Inspiron Laptop Left View Features 1 2 3 4[...]

21 Using Y our Inspiron Laptop 1 eSAT A/USB combo connector with USB PowerShare — Connects to eSA TA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer , external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is power[...]

22 Using Y our Inspiron Laptop 5[...]

23 Using Y our Inspiron Laptop 5 8-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For more information on the supported memory cards, see “Specifications” on page84 . NOTE : Y our computer ships with a plastic blank installed in the media ca[...]

24 Using Y our Inspiron Laptop Back View Features 1 2 3 4[...]

25 Using Y our Inspiron Laptop 1 Network connector — Connects your computer to a network or a broadband device if you are using a wired network. 2 VGA connector — Connects to a monitor or projector . 3 Security cable slot — Attaches a commercially available security cable to the computer . NOTE: Before you buy a security cable, ensure that it[...]

26 Using Y our Inspiron Laptop Front View Features 1 2 3 4[...]

27 Using Y our Inspiron Laptop 1 Power indicator light — Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page28. 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity. CAUTION: T o avoid loss of[...]

28 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) off on/standby/off/ hibernate not charging NOTE: [...]

29 Using Y our Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: If your computer is in standby or hibernate mode, press and hold the power button for a second to resume the computer back to normal mode. NOTE: For information on power prob[...]

30 Using Y our Inspiron Laptop Disabling Batter y Charging Y ou may be required to disable the battery charging feature while on an airplane flight. T o quickly disable the battery charging feature: 1. Ensure that your computer is turned on. 2. Click Start . 3. In the search box, type Power Options and press <Enter>. 4. Under Power Options wi[...]

31 Using Y our Inspiron Laptop[...]

32 Using Y our Inspiron Laptop Computer Base and Keyboard Features 1 2 4 3[...]

33 Using Y our Inspiron Laptop 1 Power button and light — Press to turn on or off your computer . The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page28. 2 Function key row — The dual display enable or disable key , wireless enable or disable key , [...]

34 Using Y our Inspiron Laptop 5[...]

35 Using Y our Inspiron Laptop 5 Windows Mobility Center button — Press to launch the Windows Mobility Center . Windows Mobility Center provides quick access to your mobile PC settings such as brightness control, volume control, battery status, wireless network and so on. Dell Support Center button — Press to launch the Dell Support Center . Fo[...]

36 Using Y our Inspiron Laptop T ouch Pad Gestures NOTE: Some of the touch pad gestures may be disabled by default. T o change the touch pad gestures settings, click Start → Control Panel → Hardware and Sound → Devices and Printers → Mouse . Scroll Allows you to scroll through content. The scroll feature includes: Auto Scroll Vertical — A[...]

37 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window. T o zoom o[...]

38 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key r ow on the keyboard. T o use the multimedia controls, press the required k ey. Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or the Windows Mobility Center . System Setup 1. Press[...]

39 Using Y our Inspiron Laptop Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter Mute the sound[...]

40 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs and DVDs. Ensure that the side with pr[...]

41 Using Y our Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 optical drive eject button 1 3 5 2 4[...]

42 Using Y our Inspiron Laptop Display Features 1 2 3[...]

43 Using Y our Inspiron Laptop 1 Microphone — Provides high quality sound for video conferencing and voice recor ding. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Camera indicator light — Indicates if the camera is on or off. A solid white light indicates camera activity.[...]

44 Using Y our Inspiron Laptop Removing and Replacing the T op Cover (Optional) WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Before removing the top cover , shut down the computer, and remove external cables (including the AC adapter). T o remove the top c[...]

45 Using Y our Inspiron Laptop 1 top cover 2 release button 3 back of the computer 1 2 3[...]

46 Using Y our Inspiron Laptop T o replace the top cover: NOTE: Ensure that the Dell logo is facing towards the back of the computer while replacing the top cover . 1. Align the top cover on the display back. 2. Slide the top cover until it clicks into place. Ensure that there are no gaps between the top cover and the display back cover .[...]

47 Using Y our Inspiron Laptop[...]

48 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

49 Using Y our Inspiron Laptop 1 battery release latch 2 battery 3 battery lock latch 1 2 3[...]

50 Using Y our Inspiron Laptop Software Features FastAccess Facial Recognition Y our computer may have the FastAccess facial recognition feature. This featur e helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally en[...]

51 Using Y our Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic i[...]

52 Using Y our Inspiron Laptop Dell Stage The Dell Stage software installed on your computer provides access to your favorite media applications. T o launch Dell Stage, click Start → All Programs → Dell Stage → Dell Stage . NOTE: Some of the applications on Dell Stage can also be launched from the All Programs menu. Y ou can customize Dell St[...]

53 Using Y our Inspiron Laptop • PHOT O — View, organize, or edit your pictures. Y ou can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click the web page preview to open it in the web brows[...]

54 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page60 or “Contacting Dell” on page80. WARNING: Only trained service personnelshould remove the computer cover . Seethe Service Manual at support.dell.com/manuals[...]

55 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Check if wireless is enabled on[...]

56 Solving Problems and power extension cables to verify that the computer turns on properly. • Ensure that the electrical outlet is working by testing it with another device, such as alamp. • Check the AC adapter cable connections. Ifthe AC adapter has a light, ensure that the light on the AC adapter is on. • If the problem pe[...]

57 Solving Problems Memor y Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at sup[...]

58 Solving Problems If a program crashes repeatedly — Check the software documentation. If necessary , uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD . If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are [...]

59 Solving Problems If you have other software problems — • Back up your files immediately . • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for [...]

60 Dell Support Center All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. T o launch the application, press the Dell Support Center button on your keyboard or click Start → All Programs → [...]

61 Using Support T ools Detailed System Information — View detailed information about your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options. Get Help — View Dell T echnical Support options, Customer Support, T ours and T raining, Online T ools, Owner’s Ma[...]

62 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility. T o start the Hardware T roubleshooter: 1. Click Start → Help and Support . 2. T ype hardware troubleshooter in th[...]

63 Using Support T ools NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. 3. Select Diagnostics from the boot menu and press <Enter>. During the assessment, answer any questions that appear . • If a failure is detect[...]

64 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

65 Restoring Y our Operating System System Restore The Microsoft Windows operating systems provide a System Restore option which allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any c[...]

66 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. 1. Click Start . 2. In the search box, type System Restore and press <Enter>[...]

67 Restoring Y our Operating System NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer , use Dell Factory Image Restore (see “Dell F actory Image Restore” on page70) to restore your operating system. Y ou can use Dell DataSafe Local Backup to restore you[...]

68 Restoring Y our Operating System 6. Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see the knowledge base article 353560 at suppor[...]

69 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preser ve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your ha[...]

70 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Resto[...]

71 Restoring Y our Operating System 3. Select Repair Y our Computer . The System Recovery Options window appears. 4. Select a keyboard layout and click Next . 5. T o access the recovery options, log on as alocal user . T o access the command prompt, type administrator in the User name field, then click OK . 6. Click Dell Factory Image Restore . [...]

72 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page54 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page62 for procedures on how to run Dell Diagnosti[...]

73 Getting Help T echnical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our supp ort staff use computer-based diagnostics to provide fast, accurate answers. T o contact Dell’s support service, see “Befor e Y ou Call” on page78 and then see the contact information for your [...]

74 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) Y ou can access Dell [...]

75 Getting Help Automated Order- Status Service T o check on the status of any Dell products thatyou have ordered, you can go to support.dell.com , or you can call the automated order-sta tus service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

76 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data onthe hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and per[...]

77 Getting Help 5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C. O .D .) packages are not accepted. NOTE: Return[...]

78 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag and Express Ser vice Code The Service T ag and Express Service Code for your computer can [...]

79 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

80 Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting pro[...]

81 Getting Help[...]

82 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page69 run a diagnostic program for your computer “Dell Diagnostics” on page62 reinstall system software “My Dell Downloads” on page61 for more information about the Microsoft Windows operating system and fe[...]

83 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty informa tion, T erms and Conditions (U.S . only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your compu[...]

84 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more informa tion regarding the configuration of your computer , see the Detailed System Information section in the Dell Support Center . T o launch the DellSupport Center , press th[...]

85 Specifications Memory Memory type 1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone-in connector and one stereo headphones/ speakers connector Mini-Card two half Mini-Card slots HDMI connector one 19-pin connector Network adapter one RJ45 con[...]

86 Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Extended Capacity (SDXC) Secure Digital High Capacity (SDHC) Memory Stick (MS) Memory Stick PRO (MS- PRO) MultiMedia Card (MMC) MultiMedia Card plus (MMC+) xD-Pictur e Card Keyboard Number of keys 86 (U.S . and Canada); 87 (Europe); 90 (Japan); 87 (B[...]

87 Specifications Video Discrete: Video controller NVIDIA GeForce GT 525M Video memory 1 GB/2 GB DDR3 UMA: Video controller Intel HD Graphics 3000 Video memory up to 1.6 GB Camera Camera resolution 1.0 megapixel Camera type widescreen HD Video resolution 1280 x 720 Display T ype 17 .3-inch HD+ WLED, T rueLife Dimensions: Height 214 .8 mm (8 . 46 i[...]

88 Specifications Display Vertical viewing angle 15/30 (H/L) Pixel pitch 0.2386 mm x 0 .2386 mm T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Height 55 mm (2.16 inches) Width 100 mm (3.94 inches) Battery 6-cell “smart” lithium ion: Height 22.80 mm (0 .90 inches) Width 214 mm (8. 43 inches) Battery Depth 57 .64 mm (2.27[...]

89 Specifications Physical Height 29 .70 mm to 34 mm (1.17 inches to 1.34inches) Width 418. 4 mm (16. 47inches) Depth 286.80 mm (11.29inches) Weight (with 6-cell battery and optical drive) 3.28 kg (7 .23 lb) AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your compu[...]

90 Specifications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0. 66 GRM[...]

91 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C. V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D .[...]

92 A airflow, allowing 5 B backup and recovery 51 battery status light 27 C calling Dell 78 CDs, playing and creating 50 computer capabilities 50 computer , setting up 5 connect(ing) to the Internet 16 Contacting Dell online 80 customer service 73 D DataSafe Local Backup Basic 67 Professional 68 DellConnect 73 Dell Factory Image Restore 70 Dell Sta[...]

93 Index F finding more information 82 FTP login, anonymous 74 G gestures T ouch Pad 36 H hard drive activity light 27 hardware problems diagnosing 62 Hardware T roubleshooter 62 HDMI connector 21 help getting assistance and support 72 I Internet connection 16 ISP Internet Service Provider 16 M memory problems solving 57 N network connection fixing[...]

94 Index products information and purchasing 75 R resources, finding more 82 restoring factory image 70 S Service T ag locating 78 setup, before you begin 5 shipping products for return or repair 76 software features 50 software problems 57 solving problems 54 specifications 84 support e-mail addresses 74 support sites worldwide 73 System Recovery [...]

95 Index wired network network cable, connecting 7 problems 55 wireless network connecting 12 problems 55[...]

96 Index[...]

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Printed in the U.S .A. www.dell.com | support.dell.com[...]