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Dell PowerConnect W-IAP93 manual

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Table of contents for the manual

  • Page 1

    Dell PowerConnect W-Series Instant Access Point User Guide[...]

  • Page 2

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 0510992-01 | July 2011 Copyright © 2011 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks ® , Aruba Wireless Networks ® , the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System ® . Dell™, the DELL™ logo, and PowerConn[...]

  • Page 3

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 3 Contents About this Guide ..................................................................................................................................................... 13 Objective .......................................................................................[...]

  • Page 4

    4 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Adding an Employee Network ........................................................................................ 35 Voice Network .......................................................................................................................... 41 Adding a Voice Ne[...]

  • Page 5

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 5 Captive Portal .................................................................................................................................... 75 Internal Captive Portal .....................................................................................................[...]

  • Page 6

    6 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Chapter 16 Intrusion Detection System ........................................................................................... 107 Rogue AP Detection and Classification ...................................................................................... 107 Rogue Contain[...]

  • Page 7

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 7 Figures Figure 1 W-IAP93 Antenna Pattern ............................................................................................................... 15 Figure 2 W-IAP105 Antenna Pattern ......................................................................................[...]

  • Page 8

    8 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 45 Changing W-IAP Name ................................................................................................................... 57 Figure 46 Configuring W-IAP Settings - Connectivity Tab .......................................................................[...]

  • Page 9

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 9 Figure 95 Clients Graph ................................................................................................................................... 121 Figure 96 Throughput Graph .........................................................................................[...]

  • Page 10

    10 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 11

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 11 Tables Table 1 Conventions ....................................................................................................................................... 13 Table 2 Contacting Support ..................................................................................[...]

  • Page 12

    12 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 13

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide About this Guide | 13 About this Guide Dell PowerConnect W-Series Instant Access Point is a simple, easy to deploy turn-key WLAN solution consisting of one or more access points. An Ethernet port with routable connectivity to the Internet or a self-enclosed network as long as the[...]

  • Page 14

    14 | About this Guide Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide The following informational icons are used throughout this guide: Contacting Support NOTE: Indicates helpful suggestions, pertinent information, and important things to remember. WARNING: Indicates a risk of personal injury or death. CAUTION: Indicates a ris[...]

  • Page 15

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide W-IAP Internal Antenna Patterns | 15 Chapter 1 W-IAP Internal Antenna Patterns This chapter provides information about the internal antenna patterns in W-IAP92, W-IAP93, and W-IAP105. W-IAP92 and W-IAP93 Antenna Patterns The antenna specifications of W-IAP92 and W-IAP93 are as fo[...]

  • Page 16

    16 | W-IAP Internal Antenna Patterns Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide W-IAP105 Antenna Pattern The antenna specifications of W-IAP105 are as follows:  4 x integrated, omnidirectional antenna elements (supporting up to 2x2 MIMO with spatial diversity)  Maximum antenna gain:  2.4 GHz/2.5 dBi  5.150 GHz[...]

  • Page 17

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Initial Configuration | 17 Chapter 2 Initial Configuration This chapter provides information that is required to setup Instant and access the Instant User Interface. Initial Setup This section provides a pre-installation checklist and describes the initial procedures required to [...]

  • Page 18

    18 | Initial Configuration Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 3. “Connecting to the Provisioning Wi-Fi network” on page  18 4. “Login into Instant User Interface” on page  19 5. “Specifying the Country Code” on page  20 Skip this step, if you are installing the W-IAP in United States, Japan or[...]

  • Page 19

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Initial Configuration | 19 Figure 3 Connecting to Provisioning Wi-Fi network - Microsoft Windows Figure 4 Connecting to Provisioning Wi-Fi network - MAC OS Login into Instant User Interface Open a web browser and enter http://instant.dell-pcw.com in the address field. In the logi[...]

  • Page 20

    20 | Initial Configuration Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide When you use the provisioning Wi-Fi network to connect to the internet, all browser requests are directed to the Instant user interface. For example, if you enter www.example.com in the address field, you will be directed to the Instant user interface. [...]

  • Page 21

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 21 Chapter 3 Instant User Interface The Instant User Interface (UI) provides a standard web based interface that allows you to configure and monitor a Wi-Fi network. It is accessible through a standard web browser from a remote management console or works[...]

  • Page 22

    22 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Banner The banner is a horizontal grey rectangle that appears at the top left corner of the Instant UI. It displays the company name, logo, and virtual controller's name. Search Administrators can search an IAP, Client or a Network using a simple [...]

  • Page 23

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 23 Access Points Tab If the Auto Join Mode feature is enabled, a list of enabled and active IAPs in the Dell Instant network is displayed in the Access Points tab. The IAP names are displayed as links. If the Auto Join Mode feature is disabled, then a New[...]

  • Page 24

    24 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 10 Client Tab - Compressed View and Expanded View Links The following links allow you to configure the features and settings for the Instant network. Each of these links is explained in the subsequent sections.  New version available  User[...]

  • Page 25

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 25 Figure 11 Users Box Settings This link displays the Settings box. The Settings box consists of the following tabs:  Basic - View or edit the virtual controller's name, IP address, and Content filtering setting. For information about virtual con[...]

  • Page 26

    26 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Servers This link displays the RADIUS Server box. This box allows you to add new server. To add a new radius server, see “Configuring an External RADIUS Server” on page  70 . Roles This link displays the Roles box. You can create new user roles [...]

  • Page 27

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 27  Run button - Click this button to generate the support log for the selected option and IAP.  Access point tabs - Displays support log for the selected IAPs. To view the logs and information, perform the following steps: 1. At the top right corne[...]

  • Page 28

    28 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  IDS Status - Displays WLAN Interface, Data Structures, WLAN Interface Switch Status and RTLS Configuration tables for the selected IAP.  IDS AP Table - Displays the Monitored IAP Table, which lists all the IAPs monitored by the selected IAP. [...]

  • Page 29

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 29  RF Dashboard  Usage Trends Figure 16 Monitoring on Instant UI Info Displays the configuration information of the virtual controller by default. In a Network View , this section displays configuration information of the selected network. Similarl[...]

  • Page 30

    30 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  Clients - Lists the clients with low speed or signal strength in the network.  Signal - Displays the signal strength of the client. Depending on the signal strength of the client, the color of the lines on the Signal bar changes from Green > [...]

  • Page 31

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 31  Throughput - In the default Virtual Controller view, the Throughput graph displays the incoming and outgoing throughput traffic for the virtual controller for the last 15 minutes. In Network or IAP view, this graph displays the incoming and outgoin[...]

  • Page 32

    32 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 21 Client Alerts Link For more information about alerts, see Chapter 20, “Alert Types and Management” . IDS This link displays a list of foreign APs and foreign clients that are detected in the network. It consists of the following sections:[...]

  • Page 33

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant User Interface | 33 Language The language links are provided in the login screen to allow users to select the preferred language before logging in to the Instant UI. These links are located at the bottom left corner of the Instant UI. A default language is selected based [...]

  • Page 34

    34 | Instant User Interface Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  Instant Access Point view - The Instant Access Point view provides information that is necessary to monitor a selected IAP. All IAPs in the Dell Instant network are listed in the Access Points tab. Click the name of the IAP that you want to monitor[...]

  • Page 35

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 35 Chapter 4 Wireless Network In a Wireless LAN (WLAN), laptops, desktops, PDAs, and other computer peripherals are connected to each other without any network cables. These network elements or clients use radio signals to communicate with each other. Wireless [...]

  • Page 36

    36 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 24 Adding an Employee Network - Basic Info Tab 2. In the Basic Info tab, perform the following steps: a. Type a name for the network in the Name (SSID) text box. b. Select the Employee radio button (this is selected by default) from the Primary usage [...]

  • Page 37

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 37 Figure 25 Band and Hide SSID Settings 4. Click Next and set appropriate security levels using the slider button in the Security tab. Default selection is Personal. Available options are Enterprise, Personal, and Open. Table 6 Conditions for Adding an Employe[...]

  • Page 38

    38 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide You want to use the default security level, Personal Perform the following steps: 1. Select the required key options from the Key management drop- down list. Available options are:  WPA-2 Personal  WPA Personal  Both (WPA-2 & WPA)  Static WEP[...]

  • Page 39

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 39 Figure 26 Security Tab - Enterprise[...]

  • Page 40

    40 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 27 Security Tab - Personal Figure 28 Security Tab - Open[...]

  • Page 41

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 41 5. Click Next . The Access tab appears. The Allow any to all destinations access rule is enabled by default. This rule allows traffic to all destinations. Instant Firewall treats packets based on the first rule matched. For more information, see Chapter 12, [...]

  • Page 42

    42 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 30 Adding a Voice Network - Basic Info Tab In the Basic Info tab, perform the following steps: a. Type a name for the network in the Name (SSID) text box. b. Select the Voice radio button from the Primary usage options. This selection determines the p[...]

  • Page 43

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 43 3. Click Next and set appropriate security levels using the slider button in the Security tab. Default selection is Personal. Available options are Enterprise, Personal, and Open. Table 8 Conditions for Adding a Voice Network - Security Tab If then, You sele[...]

  • Page 44

    44 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 4. Click Next . The Access tab appears. The Allow any to all destinations access rule is enabled by default. This rule allows traffic to all destinations. Instant Firewall treats packets based on the first rule matched. For more information, see Chapter 12, [...]

  • Page 45

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 45 b. Select the Guest radio button from the Primary usage options. This selection determines the primary usage of the network being added. The Client IP assignment selection automatically changes to Virtual Controller assigned . The virtual controller creates [...]

  • Page 46

    46 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 32 Adding a Guest Network - Splash Page Settings 5. Select the Encryption check box and perform the following steps (These steps are optional): a. Select the required key management option from the Key management drop-down list. Available options are:[...]

  • Page 47

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Wireless Network | 47 Figure 33 Configuring a Splash Page - Encryption Settings 6. Click Next . The Access tab appears. The Allow any to all destinations access rule is enabled by default. This rule allows traffic to all destinations. Instant Firewall treats packets based on the [...]

  • Page 48

    48 | Wireless Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Bandwidth Contracts The IAP supports three types of bandwidth limits:  Percentage of Airtime: % Air Time allocated to SSID  Each user: Per User per SSID contract specified in kbps  Each radio: Per radio per SSID contract specified in kbps[...]

  • Page 49

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Mesh Network | 49 Chapter 5 Mesh Network The Dell Instant secure enterprise mesh solution is an effective way to expand network coverage for outdoor and indoor enterprise environments without any wires. Using mesh, you can bridge multiple Ethernet LANs or you can extend your wire[...]

  • Page 50

    50 | Mesh Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide mesh point provides traditional WLAN services (such as client connectivity, intrusion detection system (IDS) capabilities, user role association, and Quality of Service (QoS) for LAN-to-mesh communication) to clients and performs mesh backhaul/network connectivi[...]

  • Page 51

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Mesh Network | 51 Figure 36 Login Window 6. Create a new SSID and wpa-2 personal keys with unrestricted or network based access rules. Select any permit for basic connectivity. 7. Connect a client to the new SSID and disconnect from the instant SSID. 8. All the IAPs will show up [...]

  • Page 52

    52 | Mesh Network Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 53

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 53 Chapter 6 Managing IAPs The Dell Instant network supports upto 16 W-IAPs. This chapter describes the auto join mode, Terminal Access, LED display, and Syslog server features in Dell Instant. In addition, the chapter provides procedures for adding and removing W[...]

  • Page 54

    54 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide LED Display Administrators have the ability to turn off LED for all IAPs in an Instant network. Go to Settings > Advanced > LED Display to enable or disable the LEDs. When enabled, all LEDs are turned off. Use this option in environments where LEDs can be[...]

  • Page 55

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 55 Syslog Server Go to Settings > Advanced > Syslog Server to specify a Syslog Server for sending all syslog messages to the external servers. Figure 41 Syslog Server Adding an W-IAP to the Network To add an W-IAP to the Dell Instant network, assign an IP ad[...]

  • Page 56

    56 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 3. Click OK. Removing an W-IAP from the Network An W-IAP can be manually removed from the network only if the Auto Join Mode feature is disabled. To manually remove an W-IAP from the network, perform the following steps: 1. In the Access Points tab, click the W[...]

  • Page 57

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 57 Figure 45 Changing W-IAP Name 3. Edit the W-IAP name in the Name text box. 4. Click OK. Changing IP Address of the W-IAP The Instant UI allows you to change the IP address of the W-IAP connected to the network. To change the IP address of the W-IAP, perform the[...]

  • Page 58

    58 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide d. Enter the IP address of the DNS server in the DNS server text box. e. Enter the domain name in the Domain name text box. Figure 47 Configuring W-IAP Connectivity Settings - Specifying Static Settings 5. Click OK. and reboot the W-IAP. Configuring Adaptive Ra[...]

  • Page 59

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 59 5. Click OK. Configuring an External Antenna To configure an external antenna for each W-IAP, perform the following steps: 1. In the Access Points tab, click the W-IAP for which you want to configure an external antenna. The edit link appears. 2. Click the edit[...]

  • Page 60

    60 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 50 Maintenance Box 2. Click the Convert tab. Figure 51 Maintenance - Convert Tab 3. Enter the IP address of mobility controller in the IP Address of Mobility Controller text box. 4. Click Convert Now . Confirm the conversion in the Confirm Access Point C[...]

  • Page 61

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 61 Rebooting the W-IAP If you encounter any problem with the W-IAPs, you can reboot all W-IAPs or selected W-IAPs in a network using the Instant UI. To reboot an W-IAP: 1. Click the Maintenance link. The Maintenance box appears. 2. Click the Reboot tab. Figure 53 [...]

  • Page 62

    62 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  Access Point Information (for each AP attached to the VC)  AP type  AP serial number The VC expects the available upgrade VC software version and the URL in return. This query normally happens once in a week. Automatic Firmware Image Check and Upgrade[...]

  • Page 63

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Managing IAPs | 63  Upgrade successful -When the upgrading is successful.  Upgrade fail -When the upgrading fails. Manual Firmware Image Check and Upgrade To manually check for a new firmware image version, perform the following steps: 1. At the top right corner of the Inst[...]

  • Page 64

    64 | Managing IAPs Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 65

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide NTP Server | 65 Chapter 7 NTP Server For successful and proper communication between various elements in a network, time synchronization between the elements and across the network is critical. Following are the uses of time synchronization:  Trace and track security gaps, net[...]

  • Page 66

    66 | NTP Server Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 67

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Virtual Controller | 67 Chapter 8 Virtual Controller Dell Instant does not require an external controller to regulate and manage the Wi-Fi network. Any IAP in the Dell Instant network dynamically takes up the role of a Virtual Controller (VC) without impacting the network. It coo[...]

  • Page 68

    68 | Virtual Controller Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 3. Enter the appropriate IP address in the IP address text box. 4. Click OK . Configuring the DHCP Server To configure the domain name, DNS server, and lease time for the DHCP server, perform the following steps: 1. At the top right corner of the Instant U[...]

  • Page 69

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 69 Chapter 9 Authentication Authentication Methods in Dell Instant Authentication is a process of identifying a user by having them to provide a valid username and password. Clients can also be authenticated based on their MAC addresses. The following authenticat[...]

  • Page 70

    70 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide controller (the client certificate must be signed by a known CA) before the user name is checked on the authentication server.  EAP-TTLS (MSCHAPv2) - The Extensible Authentication Protocol-Tunneled Transport Layer Security (EAP-TTLS) method uses server-side[...]

  • Page 71

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 71 Figure 60 Configuring External RADIUS Server 4. Click Next and click Finish. Enabling Instant RADIUS To enable Instant RADIUS, perform the following steps: 1. At the upper right corner of the Instant UI, click the Settings link. 2. In the Settings box, click t[...]

  • Page 72

    72 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide List of supported VSA’s Instant supports the following types of VSA’s:  AP-Group  AP-Name  ARAP-Features  ARAP-Security  ARAP-Security-Data  ARAP-Zone-Access  Acct-Authentic  Acct-Delay-Time  Acct-Input-Gigawords  Acct-Input-O[...]

  • Page 73

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 73  DB-Entry-State  Digest-Response  Domain-Name  EAP-Message  Error-Cause  Event-Timestamp  Exec-Program  Exec-Program-Wait  Expiration  Fall-Through  Filter-Id  Framed-AppleTalk-Link  Framed-AppleTalk-Network  Framed-Ap[...]

  • Page 74

    74 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  Prompt  Rad-Authenticator  Rad-Code  Rad-Id  Rad-Length  Reply-Message  Revoke-Text  Server-Group  Server-Name  Service-Type  Session-Timeout  Simultaneous-Use  State  Strip-User-Name  Suffix  Termination-Action[...]

  • Page 75

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 75  RADIUS server w/ fallback to internal - Specify the radius servers as well as a Username and Password. Figure 62 Management Authentication Settings 4. Click OK . Captive Portal Dell Instant network supports captive portal authentication method for a Guest [...]

  • Page 76

    76 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide b. Internal - Acknowledged Figure 63 Configuring Captive Portal when Adding A Guest Network The appearance of a splash page can be customized as required. For information on customizing a splash page, see “Customizing a Splash Page” on page  78 . 4. Cli[...]

  • Page 77

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 77 Figure 64 Configuring Captive Portal when Editing a Guest Network The appearance of a splash page can be customized as required. For information on customizing a splash page, see “Customizing a Splash Page” on page  78 . 4. Click Next and click Finish. [...]

  • Page 78

    78 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 65 Configuring Internal Captive Portal with External Radius Server Authentication Customizing a Splash Page A splash page is a web page that is displayed to a guest user when they are trying to access the internet. The appearance of a splash page can be[...]

  • Page 79

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 79 Figure 66 Customizing a Splash Page 4. Click Next and then click Finish. Disabling Captive Portal authentication To disable captive portal authentication, perform the following steps: 1. In the Network tab, click the network for which you want to disable capti[...]

  • Page 80

    80 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide External Captive Portal Dell Instant supports external captive portal authentication. The external portal can be in a cloud or on a server outside the enterprise network. Configuring External Captive Portal Authentication when Adding a Guest Network To configu[...]

  • Page 81

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 81 2. Enter the URL for the splash page in the URL text box. 3. Enter the number of the port to be used for communicating with the external server in the Port text box. 4. In the Authentication text box, enter the unique signature that the external server will re[...]

  • Page 82

    82 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 2. Click the Primary link and perform the following steps: 3. Enter the IP address of the external RADIUS server in the IP address text box. 4. Enter the authorization port number of the external RADIUS server in the Auth Port text box. The port number is set [...]

  • Page 83

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Authentication | 83 Figure 71 Loading Certificates 3. Click the Browse button. Browse and select the appropriate certificate file, and click the Upload Certificate button. 4. Enter passphrase in the Passphrase text box and reconfirm. 5. Click Close.[...]

  • Page 84

    84 | Authentication Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 85

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Role Derivation | 85 Chapter 10 Role Derivation Every client in an Dell Instant network is associated with a user role, which determines the client’s network privileges, how often it must re-authenticate, and which bandwidth contracts are applicable. This chapter describes crea[...]

  • Page 86

    86 | Role Derivation Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 73 Creating a New User Role 7. Click OK . The Allow any to all destinations access rule is enabled by default. This rule allows traffic to all destinations. To create new access rules, see “Example Access Rules” on page  93 . 8. To delete a user[...]

  • Page 87

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Role Derivation | 87 Figure 74 Creating Role Assignment Rules[...]

  • Page 88

    88 | Role Derivation Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 89

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Guest DMZ | 89 Chapter 11 Guest DMZ A De-Militarized Zone (DMZ) is a sub-network created between an internal network and an external network, for example, the Internet. The DMZ adds an extra layer of security to the network of an enterprise or organization. You can specify or sel[...]

  • Page 90

    90 | Guest DMZ Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 91

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant Firewall | 91 Chapter 12 Instant Firewall A firewall is a system designed to prevent unauthorized Internet users from accessing the private network connected to the Internet. It defines access rules and monitors all data entering or leaving the network and blocks the data[...]

  • Page 92

    92 | Instant Firewall Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide dhcp Dynamic Host Configuration Protocol dns Domain Name Server esp Encapsulating Security Payload ftp File Transfer Protocol gre Generic Routing Encapsulation h323-tcp H.323-Transmission Control Protocol h323-udp H.323-User Datagram Protocol http-proxy2 Hyp[...]

  • Page 93

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant Firewall | 93 Destination Options Table 11 lists the destination options available in the Instant UI. You can allow or deny access to any or all of these destinations depending on your requirements. Example Access Rules This section provides procedures to create the follo[...]

  • Page 94

    94 | Instant Firewall Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 4. Click Next . The Access tab appears. The Allow any to all destinations access rule is enabled by default. This rule allows traffic to all destinations. To define allow TCP service access rule to a particular network, perform the following steps: a. Click [...]

  • Page 95

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant Firewall | 95 2. Select Allow from the Action drop-down list. 3. Select pop3 from the Service drop-down list. 4. Select to a particular server from the Destination drop-down list and enter appropriate IP address in the IP text box. 5. Click OK . 5. Click Finish . Figure 7[...]

  • Page 96

    96 | Instant Firewall Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 78 Defining Rule - Deny FTP Service Except to a Particular Server Deny bootp service except to a particular network 1. Click the New link in the Networks tab. To define the access rule to an existing network, click the network. The edit link appears. [...]

  • Page 97

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant Firewall | 97 Figure 79 Defining Rule - Deny bootp Service Except to a Particular Network[...]

  • Page 98

    98 | Instant Firewall Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 99

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Content Filtering | 99 Chapter 13 Content Filtering Dell Instant uses OpenDNS to implement the Content Filtering feature. OpenDNS is a Domain Name System (DNS) resolution service provider. It offers features such as misspelling correction, phishing protection, and integrated web [...]

  • Page 100

    100 | Content Filtering Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 101

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide OS Fingerprinting | 101 Chapter 14 OS Fingerprinting The OS Fingerprinting feature gathers information about the client that is connected to the Dell Instant network to find the operating system that the client is running on. The following is a list of advantages of this feature:[...]

  • Page 102

    102 | OS Fingerprinting Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 103

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Adaptive Radio Management | 103 Chapter 15 Adaptive Radio Management Adaptive Radio Management (ARM) is a radio frequency management technology that optimizes WLAN performance even in the networks with highest traffic by dynamically and intelligently choosing the best 802.11 chan[...]

  • Page 104

    104 | Adaptive Radio Management Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide more channels than the 2.4 GHz band, and that the 5Ghz channels operate in 40MHz while the 2.5Ghz band operates in 20MHz. Air Time Fairness This feature provides equal access to all clients on the wireless medium, regardless of client type, capabil[...]

  • Page 105

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Adaptive Radio Management | 105 Default: 127 dBm Monitoring the Network with ARM When ARM is enabled, an IAP dynamically scans all 802.11 channels within its 802.11 regulatory domain at regular intervals and provides reports for network (WLAN) coverage, interference, and intrusio[...]

  • Page 106

    106 | Adaptive Radio Management Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 107

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Intrusion Detection System | 107 Chapter 16 Intrusion Detection System Intrusion Detection System (IDS) is a feature that monitors the network for the presence of unauthorized IAPs and clients. It also logs information about the unauthorized IAPs and clients, and generates report[...]

  • Page 108

    108 | Intrusion Detection System Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant supports the following types of containment mechanisms:  Wired & Wireless - An IAP or client is contained by disrupting its connection on the wired and wireless interfaces.  Wired - An IAP or client is contained by disrupting its[...]

  • Page 109

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide SNMP | 109 Chapter 17 SNMP Dell Instant supports versions 1, 2c, and 3 of Simple Network Management Protocol (SNMP) for reporting purposes only. In other words, SNMP cannot be used for setting values in an Dell system in the current IAP. SNMP Parameters for IAP You can configure [...]

  • Page 110

    110 | SNMP Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 87 Creating Community Strings for SNMPV1 and SNMPV2 Follow the steps below to create, edit, and delete users for SNMPV3 1. In the Settings tab click the SNMP tab. 2. Click the New button in the Users for SNMPV3 box. 3. Enter the name of the user in the Name text[...]

  • Page 111

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide SNMP | 111 Figure 88 Creating Users for SNMPV3[...]

  • Page 112

    112 | SNMP Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 113

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Airwave Integration and Management | 113 Chapter 18 Airwave Integration and Management AirWave is a solution for managing rapidly changing wireless networks. The easy-to-use interface and user-centric approach lets you to easily solve any connectivity issues. It allows you to eff[...]

  • Page 114

    114 | Airwave Integration and Management Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 89 Template Based Configuration Trending Reports AirWave saves up to two years of actionable information, including network performance data and user roaming patterns so you can analyze how network usage and performance trends have [...]

  • Page 115

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Airwave Integration and Management | 115  AMP User: "Org Admin" (assigned to the role "Org Admin")  Folder: "Org" (under the Top folder in AMP)  Configuration Group: "Org" Additional strings in the Organization String are used to c[...]

  • Page 116

    116 | Airwave Integration and Management Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 117

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 117 Chapter 19 Monitoring Monitor the Dell Instant network, IAPs, Wi-Fi networks, and clients in the network for various parameters using one or all of the following views:  Virtual Controller View  Network View  Instant Access Point View  Client View Thi[...]

  • Page 118

    118 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide  RF Dashboard  Usage Trends Info The Info section displays the following information about the Virtual Controller:  Name - Virtual Controller name.  Country Code - Country in which the Virtual Controller is operating.  IP address - IP address of th[...]

  • Page 119

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 119 Figure 93 Throughput Graph For more information about the graphs in the virtual controller view and for monitoring procedures, see Table 13 . Client Alerts Link For information about the Client Alerts link, see Chapter 3, “Instant User Interface” and Chapter [...]

  • Page 120

    120 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Network View All Wi-Fi networks in the Dell Instant network are listed in the Networks tab. Click the network that you want to monitor. Network View for the selected network appears. Similar to the Virtual Controller view, the Network view also has three tabs: Ne[...]

  • Page 121

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 121 Figure 95 Clients Graph  Throughput Figure 96 Throughput Graph For more information about the graphs in the network view and for monitoring procedures, see Table 14 . Table 14 Network View - Graphs and Monitoring Procedures Graph Name Description Monitoring Pr[...]

  • Page 122

    122 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Instant Access Point View All IAPs in the Dell Instant network are listed in the Access Points tab. Click the IAP that you want to monitor. Access Point view for that IAP appears. Similar to the Virtual Controller view, the Access Point view also has three tabs: [...]

  • Page 123

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 123 Info The Info section provides the following information about the selected IAP:  Name - Name of the selected IAP.  IP Address - IP address of the IAP.  Clients - Number of clients associated with the IAP.  Type - Model number of the IAP.  CPU Util[...]

  • Page 124

    124 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide For more information about the graphs in the instant access point view and for monitoring procedures, see Table 15 . Table 15 Instant Access Point View - RF Trends Graphs and Monitoring Procedures Graph Name Description Monitoring Procedure Utilization The Utiliz[...]

  • Page 125

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 125 Usage Trends The Usage Trends section displays the following graphs for the selected network:  Clients Graph  Throughput Graph For more information about the usage trends graphs in the instant access point view and or monitoring procedures, see Table 16 . C[...]

  • Page 126

    126 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 99 Client View Info The Info section provides the following information about the selected IAP:  Name - Name of the selected client.  IP Address - IP address of the client.  MAC Address - MAC Address of the client.  OS - Operating System that i[...]

  • Page 127

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 127 Figure 100 Signal Graph  Frames Figure 101 Frames Graph  Speed Figure 102 Speed Graph  Throughput[...]

  • Page 128

    128 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Figure 103 Throughput Graph For more information about RF trends graphs in the client view and for monitoring procedures, see Table 17 . Table 17 Client View - RF Trends Graphs and Monitoring Procedures Graph Name Description Monitoring Procedure Signal The Signa[...]

  • Page 129

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Monitoring | 129 Mobility Trail The Mobility Trail section displays the following mobility trail information for the selected client:  Association Time - The time at which the selected client was associated with a particular IAP. It shows the client-IAP association for the las[...]

  • Page 130

    130 | Monitoring Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide[...]

  • Page 131

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Alert Types and Management | 131 Chapter 20 Alert Types and Management Alerts are generated when a user encounters problems while accessing or connecting to the Wi-Fi network. These alerts enable you to troubleshoot the problems. The alerts that are generated on Dell Instant can [...]

  • Page 132

    132 | Alert Types and Management Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide 100309 RADIUS server authentication failure The IAP cannot authenticate this client using 802.1X because the RADIUS server rejected the authentication credentials (password, etc) provided by the client. Ascertain the correct authentication credent[...]

  • Page 133

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide User Database | 133 Chapter 21 User Database In Dell Instant, the user database consists of a list of guest and employee users. Addition of a user involves specifying a username and password for the user. The login credentials for these users are provided outside the Dell Instant[...]

  • Page 134

    134 | User Database Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Deleting a User To delete a user, perform the following steps: 1. At the top right corner of the Instant UI, click the Users link. The Users box appears. 2. In the Users section, select the username that you want to delete and click Delete. To delete all users[...]

  • Page 135

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Regulatory Domain | 135 Chapter 22 Regulatory Domain The IEEE 802.11/b/g/n Wi-Fi networks operate in 2.4 GHz and IEEE 802.11a/n operate in 5.0 GHz spectrum. These spectrums are divided into channels. The 2.4 GHz spectrum is divided into 14 overlapping, staggered 20 MHz wireless c[...]

  • Page 136

    136 | Regulatory Domain Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide DK Denmark CH Switzerland CZ Czech Republic ES Spain GB United Kingdom KR Republic of Korea (South Korea) CN China FR France HK Hong Kong SG Singapore TW Taiwan BR Brazil IL Israel SA Saudi Arabia LB Lebanon AE United Arab Emirates ZA South Africa AR Argen[...]

  • Page 137

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide Regulatory Domain | 137 SK Slovak Republic SI Slovenia TH Thailand UY Uruguay PA Panama RU Russia KW Kuwait LI Liechtenstein LT Lithuania MX Mexico MA Morocco NZ New Zealand PL Poland PR Puerto Rico SK Slovak Republic SI Slovenia TH Thailand UY Uruguay PA Panama RU Russia EG Egyp[...]

  • Page 138

    138 | Regulatory Domain Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide CS Serbia and Montenegro ID Indonesia PE Peru VE Venezuela JM Jamaica BH Bahrain OM Oman JO Jordan BM Bermuda CO Colombia DO Dominican Republic GT Guatemala PH Philippines LK Sri Lanka SV El Salvador TN Tunisia PK Islamic Republic of Pakistan QA Qatar DZ A[...]

  • Page 139

    Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide | 139 Appendix A Abbreviations The following table lists the abbreviations used in this user guide. Table 20 Abbreviations Abbreviation Expansion ABR Adaptive Radio Management ARP Address Resolution Protocol BSS Basic Server Set BSSID Basic Server Set Identifier CA Certification [...]

  • Page 140

    140 | Dell PowerConnect W-Instant Access Point 5.0.3.0-1.1.0.0 | User Guide VC Virtual Controller VSA Vendor-Specific Attributes WLAN Wireless Local Area Network Table 20 Abbreviations (Continued) Abbreviation Expansion[...]