Dell PP01L manual

www .dell.com | support.dell.com Dell™ Inspiron™ 410 0 Solutions Guide 2H 767bk 0.book Pag e 1 Frid ay, Sep tembe r 28 , 2 001 1: 37 PM[...]

Hints, Notic es, and Cautions HINT : A HINT indicate s important infor mation that helps you make bette r use of your c omputer . NOTICE: A NOTICE i n dic ates eit h er potenti a l damag e to hardware or loss of data an d te lls you how to avoid the problem. CAUTION: A CAUT I ON indica t e s a poten tial for propert y d amage, personal injury , or [...]

Cont ent s 3 Contents Safety and EMC Inst ructions: Port a bl e Computers . . . . . . . . 9 Safety I nstr uct ions . . . . . . . . . . . . . . . . . . . . . . . 9 EMC Inst r u c tions . . . . . . . . . . . . . . . . . . . . . . . . 13 When Using Y our Computer . . . . . . . . . . . . . . . . . . . 14 Ergonomic Computing Habits . . . . . . . . . . .[...]

4 Con te nt s Se ttin g Up the AP R to Co nne ct to a N etw o rk . . . . . . . . . . 28 Power Pro tection Devices . . . . . . . . . . . . . . . . . . . . . 28 Surge Protec tors . . . . . . . . . . . . . . . . . . . . . . . . 28 Line Conditi oners . . . . . . . . . . . . . . . . . . . . . . . 29 Uninter r up t ible P ower Supply Devi ces . . . . . .[...]

Cont ent s 5 Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 If you cannot save a file to a floppy disk . . . . . . . . . . . . . 49 If you cannot play a C D , CD-RW, o r DVD . . . . . . . . . . . . 51 If you cannot play a DVD mo vie . . . . . . . . . . . . . . . . . 52 If you cannot ejec t the CD, CD-RW, or DVD drive tray .[...]

6 Con te nt s R es tori n g t he Computer to an Ear lier Operating St a te . . . . . 67 Undoing the Last Syst em R es tor e . . . . . . . . . . . . . . . 68 Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . 68 Reinstalling Windows M e . . . . . . . . . . . . . . . . . . . . . 70 Reinstalling Windows 2000 . . . . . . . . . . . . . . [...]

Cont ent s 7 Dell T echnical Support Pol icy (U.S. Only) . . . . . . . . . . . . 102 Definit ion of "Dell-I n s talle d " Soft wa r e an d P eripher als . . . . . 103 Definit ion of "Third-Pa r ty" Sof tware and Per ipherals . . . . . . 103 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 103 R et urning Item [...]

8 Con te nt s 2H 767bk 0.book Pag e 8 Frid ay, Sep tembe r 28 , 2 001 1: 37 PM[...]

Safety a nd EMC In s tr u ct ion s: P ort a b l e Computers 9 Safety and EM C Instruction s: P ortable Computers The followi ng inf ormation d efines the meaning of a dditi onal symbols used only in the S af ety and Elect romagneti c Compat ibilit y (EMC) Instruc tions. Safety Instructions General Risk of explos i on Airc raft Risk of fi re Use of [...]

10 Safety and EMC Instr uctions: Portable Comp uter s www.dell.com | support.dell.com • Do not allow your portable c omputer to operat e wit h the base resting di rectly on ex p osed ski n f or e xt ended periods of ti me. The s urface t emperature of t he base will ris e during normal operati on (partic ularl y when A C power i s present). Allow[...]

Safety a nd EMC In s tr u ct ion s: P ort a b l e Computers 11 Power (Safety Instr uctions, continued ) • Use only t he Dell-p rovide d AC ad a p ter approv ed f or use wit h this comput er . Use of anot her AC adap ter may cause a fire or explosio n. • Before you connect the computer to an elect rical outlet, check the AC adapter v oltage rati[...]

12 Safety and EMC Instr uctions: Portable Comp uter s www.dell.com | support.dell.com Batter y (Safety Instructions, continued ) • Use only D ell battery modules that ar e ap proved f or use wit h this comput er . Use of other t ypes m a y increase t he risk of fire or explosion. • Do not carry a battery pack in your pocket, purse, or other c o[...]

Safety a nd EMC In s tr u ct ion s: P ort a b l e Computers 13 Air T ravel (Safety Instr uctions, continued ) EMC Ins tructi o ns • Use shielded signal cables t o ensure t hat you maint ain the appropriat e EMC c lassific ation f or the intended envi ronment. F or parallel print ers, a cable is available from De l l. If y ou prefer , you c a n or[...]

14 Safety and EMC Instr uctions: Portable Comp uter s www.dell.com | support.dell.com When U sing Y ou r Com puter Observ e the following s afety gui delines to prevent damage to your compute r: • When s etti ng up t he comp uter for work, place it on a lev el surfac e. • When t raveling , do not chec k t he comput er as bag gage. Y ou can put [...]

Safety a nd EMC In s tr u ct ion s: P ort a b l e Computers 15 • When p reparing to r emov e a memory module from the s ystem b oar d or disc onnect a peripheral d evic e from t he comput er , turn of f the compute r , disconne ct t he AC adap ter cable, and t hen wait 5 sec onds before procee ding t o help av oid possible damage t o the system b[...]

16 Safety and EMC Instr uctions: Portable Comp uter s www.dell.com | support.dell.com • Alw ays u se the pal m re st with th e key boar d, to uch p ad, or tra ck stick. Leav e space to rest your hands when using an e xt ernal mouse. • Let your upper arms hang nat urally at y our sides . • Sit erect wit h your f eet resti ng on t he floor and [...]

Safety a nd EMC In s tr u ct ion s: P ort a b l e Computers 17 When Removing or Replacing Parts Before removi ng or installing memory mo dules, o r adding a mod em or Mi ni PCI card, perform the follow ing st eps in t he sequenc e indic ated. NOTICE: T he only time you should e ver a c ces s the inside o f your c omputer is when you are installi n [...]

18 Safety and EMC Instr uctions: Portable Comp uter s www.dell.com | support.dell.com Y ou can also t ake the f ollowing steps to p r event damage from elect rostat ic disch arge (ESD): • When unp acking a st a t ic-s ensiti ve com ponent f rom its shippi ng carton, do not r emo ve the component f rom the anti stati c packing material unt il you [...]

www .dell.c om | supp or t.dell.c om 1 SEC TION 1 Sett ing Up Connect ing a P rinter T ransferring Info rmation to a Ne w Compute r (Window s ® XP Only) Sett ing Up a Home and Of fice N etwork (Wi ndo ws XP Onl y) T urni ng Off th e Comp ute r Ab out th e Mod ul e Ba y Enabling the Infrared Sensor Sett ing Up the Dolby He adphone Sett i ng U p the[...]

20 Setting Up www.dell.com | support.dell.com Conne cting a Printe r See the document ation t hat came wit h the p rinter f or any recommended preparation proc edures, suc h as: • Re movi ng the pa ckagi ng • Installing the toner or i nk cartrid ge • Loadi ng paper Then follow the i nstruct ions that came wit h the print er to co nnect it to [...]

Setting Up 21 3 T urn on the printer and then turn on t he comput er . If the Add New Hardware Wizard window appears, click Ca ncel . 4 Install t he print er driv er if necessary ( s ee page 22). USB Pr int er HINT : Y o u can c onnect US B de vices wh ile th e com pu ter is turn ed o n . 1 Install t he print er driv er if necessary ( s ee page 22)[...]

22 Setting Up www.dell.com | support.dell.com Installing the Printer Driver If you need to inst all a printer drive r , insert the installat ion CD into t he CD or DVD driv e. Then f ollow th e prompts on the screen and use the in stru ction s tha t came with th e pr in te r . If your printer inst allation CD does not automatically run, clic k the [...]

Setting Up 23 T ransferrin g Information to a N e w Computer (W indows ® XP On ly) Windows XP prov ides a F iles an d Se tting s T ran sfer Wizard to mo ve da ta , such as e-mails, window siz es, t oolbar sett ings, and Int ernet bookmarks , from one computer to anot her . F irs t you collect th e data from the sourc e compute r , and then you imp[...]

24 Setting Up www.dell.com | support.dell.com HINT : Se lect ing the Th is computer connec ts d irectly to t he In tern et con nec tion meth od enables the inte grated firewall provi ded with Windows XP . 4 Complete the chec klist and r e quired pr eparati ons, and then r et urn to the Net work Setup Wiz ard . 5 F ollow the inst ructions on the sc [...]

Setting Up 25 • Second b attery • Dell T ravelLite ™ module NOTICE: T o pre vent da mage to t h e doc king connect or , do not remo ve or replace d e vic es while the compute r is connect ed to an advanced port r eplicat or (APR). Sw apping Devices W hile the Com puter Is T urned O f f 1 Save and close any open files, exit any open programs, [...]

26 Setting Up www.dell.com | support.dell.com In Microsoft Windows Me 1 Ri ght-cl ick th e S oftex BayMana ger icon on the M icrosof t Windows taskb ar . 2 Click Remove /Swap . 3 W ait a few seconds unt il the dev ice is ready to be eject ed. 4 Keep the display o pen, and tilt the c omputer bac k so that y ou can access the bot tom o f the computer[...]

Setting Up 27 2 Pr e ss and r epe at to locate the Infrare d Dat a P ort option under the B asic Device Con figurat ion he ading of the system setup program. 3 Pr e ss the down- arrow key to hig hlight Disab led next to Infrare d Dat a Po r t . 4 Pr e ss the right -arrow key to highlig ht a CO M port. Ensure that the COM port that you highli ght i [...]

28 Setting Up www.dell.com | support.dell.com 6 Click Apply , and then c lick OK t o clos e the WinDVD Propert i es windo w . 7 Click Exit . Setting U p the APR to Con nect to a Network HINT : A net work adapter is als o re fer red to as a n etwor k int er fa ce contro ller (NIC). NOTICE: Do not instal l a networ k ada pt er or a networ k ada pter [...]

Setting Up 29 NOTICE: Mos t surge prote ctor s do not p r otec t against l ightning str ikes. Dell rec ommends that y ou di sconnec t your c ompu te r from the elec tric al outlet when lightning occ urs in your area. NOTICE: S ur g e p rot ecto rs do not prote ct aga i nst power fluctuati ons or power inter r uptions. P ow er surges on telephone li[...]

30 Setting Up www.dell.com | support.dell.com 2H 767bk 0.book Pag e 30 Fri day , Sept em ber 28, 200 1 1:3 7 P M[...]

www .dell.c om | supp or t.dell.c om 2 SEC TION 2 Solv ing Proble ms Finding Solutions Accessing He lp Power Problems Error Me ssages Video and Displa y Problems Sound and Speaker Problems Printer Probl e ms Modem and I nt ernet C onnection Problems Scanner Problems T o uch P ad or Mouse Problems External Keyboard Problems Unexpect ed Characters Dr[...]

32 Solving Prob le ms www.dell.com | support.dell.com Finding Solution s Sometimes it ’ s diff ic u lt t o figu r e o ut wh e r e to g o for an swer s. U se th is ch a r t to quic kly find the answ ers to your questi ons. HINT : I f you have a problem with an exter nal d evice, se e the d evice documentati on or c ontact th e man uf a ct ur er . [...]

Solving Prob le ms 33 See page 38. See page 40. See page 41. See page 42. See page 46. See page 53. See page 48. See page 54. See page 42. See page 36. See page 56. See page 58. See page 49–53 See page 47. See page 49. 2H 767bk 0.book Pag e 33 Fri day , Sept em ber 28, 200 1 1:3 7 P M[...]

34 Solving Prob le ms www.dell.com | support.dell.com Acce ssing Help T O ACCESS THE T e ll Me Ho w HELP FI LE Microsoft ® Windows ® XP 1 Click the Start bu tton and th en c lick Hel p an d Suppo rt . 2 Click User and s yste m gui des and t hen c lick Use r’ s g uid es . 3 Click T e ll Me How . Windows Mill ennium Ed it ion (Me) and Windo ws 20[...]

Solving Prob le ms 35 P ower Problems HINT : Se e the T e ll Me How help fi le for inform ation on st an dby mode. T o acces s the help fi le, see p ag e 34. C HECK TH E PO WE R LIGH T — Whe n th e power lig ht is l it or blinking , th e compu ter has power . If the power light is blinking , the compu ter is in standby mode—press th e power but[...]

36 Solving Prob le ms www.dell.com | support.dell.com Error Messa ges HINT : I f the m essage is not liste d, see the documentati on for t h e operating s yst em or the progr am that was running at the time the me ssage appeared. C HECK TH E P OWER P RO PER TIE S — See th e Te l l M e H o w h elp file or search for th e k e yword stand by in th e[...]

Solving Prob le ms 37 A RE QUIR ED .DLL FILE WAS NO T FO UN D — Th e progr am th at you are tryin g to open is missin g an essent ial fi l e. Rem ove and the n reinstall the pr ogram. Windows XP 1 Click the Start bu tton . 2 Click Cont r o l P ane l . 3 Click A dd or Remov e P ro grams . 4 Select the pr ogram you wan t to rem ove. 5 Click the Cha[...]

38 Solving Prob le ms www.dell.com | support.dell.com Video and Display Problems If the display is blank HINT : I f you are using a program that require s a higher r esolut ion than your c omputer supports, Dell re comme n ds that you attach an ext er n al monitor to y our compute r . C HECK TH E PO WE R LIGH T — Whe n th e power lig ht is bl ink[...]

Solving Prob le ms 39 If the dis play is d i fficult to read A DJUS T THE BR IGHT NESS — P ress to i ncrease th e brig htne s s, or press to dec rease the brigh tness. M OVE THE SU BWOO FER AWAY F ROM THE CO MPUTER OR MO NITO R — If your exter nal speaker system in clud es a subwoofer , ensure th at the su bwoofer is at least 60 cm (2 ft) away [...]

40 Solving Prob le ms www.dell.com | support.dell.com If only part of the display is readable Soun d and Spea ker Problems If you have a problem w ith integrated speakers If you have a problem w ith ext ern al speakers HINT : The vo lu me contro l in so me MP3 players ove rr ides t he Win do ws vol ume se tting . If you ha ve b een lis te nin g to [...]

Solving Prob le ms 41 Printer Pro blems If you cannot print to a paralle l po rt printer A DJUS T THE W IN DOWS VOL UME CONTR OL — In W indo ws XP , click the gray speaker icon in the lower-right corn er of your screen . In W ind ows Me and Windows 2000 , double-c l i ck the yellow speak er i con in the lower -r ight corn er of the screen . Be su[...]

42 Solving Prob le ms www.dell.com | support.dell.com If you ca nnot pri nt t o a USB pri nte r V ERIF Y TH AT TH E PR INTE R IS RECO GNIZE D BY W IN DOWS Windows XP 1 Click the Start bu tton. 2 Click Con trol P ane l . 3 Click Printers and Ot h e r Hardw are . 4 Click View ins talled printers or fax pri nters . If you r printe r model is listed, r[...]

Solving Prob le ms 43 Mode m and Internet Conne ction Proble m s NOTICE: Connect the m odem to an a nalog te lephone wall jack only . Connecting the modem to a digital tel ephone network damages the modem. NOTICE: Modem and n e twork c onnector s lo ok simil ar . Do not plug a tele ph o n e l ine int o the ne twork c onn e ctor . HINT : If you can [...]

44 Solving Prob le ms www.dell.com | support.dell.com C HECK TH E CONN EC TION — V erify that t he teleph one lin e is c onnec ted to the m odem. C HECK TH E TE LEP HONE LI N E — T ry usin g a differen t telephon e line. If you are usin g a lin e that is 3 m (10 ft) or m or e in len gth , try a shorte r one. I RREGU LAR DIAL TO NE — If you ha[...]

Solving Prob le ms 45 T URN OF F CAL L WAIT ING ( CAT CH - PHONE ) — S ee you r teleph one director y for i nstru ctions on deac tivating this fe ature. T hen ad just th e dial-u p networkin g c onnec tion pr operties. Windows XP 1 Click the Start bu tton and then click Cont r ol P ane l. 2 Click Printers and Other Hardw are , and th en c lick Ph[...]

46 Solving Prob le ms www.dell.com | support.dell.com Scan ner Problems V ERIF Y TH AT TH E MODE M IS COM MU NICA TI NG WITH W INDO WS Windows XP 1 Click the Start bu tton. 2 Click C ontrol P ane l . 3 Click Ne twork and I nternet Connec tion s . 4 Click Inter net Opti ons . 5 Click Ne twork Di agno stics and perform th e conn ectivity test. Window[...]

Solving Prob le ms 47 T o uch P a d or Mou se P rob lem s C HECK TH E SCANN ER CABL E CON NECT ION — Ensure t hat th e scann er cable is fir mly c onnec ted to the c omputer and to the s c anne r . U NLOC K TH E SC AN NE R — En sure th at your scann er is u nlocked if it has a locking tab or bu tton. R EIN STALL THE SC ANNER DRI VER — See the[...]

48 Solving Prob le ms www.dell.com | support.dell.com Externa l Ke yboa rd Pro blems T O VERIF Y THAT TH E PROB LEM IS WITH TH E MOU SE , CHE CK TH E TOUC H PA D 1 T urn off th e com puter . 2 Discon nect th e m ouse. 3 T urn on the c omputer . 4 At the Windows desktop, use th e touch pad to move the c ursor arou nd, selec t an ic on, an d open it.[...]

Solving Prob le ms 49 Une xpecte d Characters HINT : W hen you att ach an external key board, the integrat ed keyboard remains fully f unc tional. Drive P r o blems If you cannot save a file to a f lo ppy disk T O VERIF Y THAT TH E PROB LEM IS WITH TH E EXT ERNAL KEYB OARD , CHEC K THE INT EGRAT ED KEYBOA RD 1 T urn off th e com puter . 2 Discon ne[...]

50 Solving Prob le ms www.dell.com | support.dell.com E NSUR E THAT TH E DISK IS NOT WRI TE - PROT ECT ED — Y ou cann ot save data to a wr ite-prote cted di s k. See th e following figu re. T RY AN OTHER FLOPP Y DI SK — In s ert anot her disk to elim inate th e possibility th at the origin al disk is def ective. R EIN STALL THE DRI VE 1 Save an[...]

Solving Prob le ms 51 If you cannot play a CD, CD -RW, or DVD HINT : Hi gh-speed CD drive vibr a t ion is normal and may cause noise . This noise does not indicate a de fect in the d rive or th e CD. E NSUR E THAT W INDOWS RE COG NIZES TH E DR IVE — I n W ind ows XP , click th e Sta rt button and then clic k My Compu ter . In W ind ows Me and Win[...]

52 Solving Prob le ms www.dell.com | support.dell.com If you cannot play a DVD m ovie HINT : Be cause of differe n t worldwide file types , not al l DVD t itle s work in all DVD dri ves. If you cannot eject the CD, CD -RW, or DVD drive tray If you hear an unfamiliar scraping or grind ing sou nd If the CD-R W drive stops writing E NSUR E THAT W INDO[...]

Solving Prob le ms 53 If you have problem s with a hard drive Network Pro blems C HANG E TH E WRIT E SPEED TO A SLOWER RA TE — See th e help files for your CD creati on software. C LOS E ALL OT HER OP EN PRO GRAM S — Closing all other open programs before writi ng t o the CD -R W may alleviat e the problem. A LLO W TH E COMP UTER TO C OOL BEF O[...]

54 Solving Prob le ms www.dell.com | support.dell.com Gene r a l Program Pro ble m s A program crashes HINT : Sof tware us u all y includes install a t ion instr uct ions in its documentati on or on a floppy disk or CD. A program stops res pondin g C HECK TH E NET WORK LIGH TS ON THE NE TWOR K CONN ECTOR — Green indic ates that the n etwork c onn[...]

Solving Prob le ms 55 A solid blue screen app ears A program i s designed for an earli er version o f the Win dow s operating s ystems Error mess ages appear T URN THE COMPU TER OF F — If t he c omputer does not respond to a keystroke or a prope r shu tdown (see page 24), pr e s s th e power bu tton u ntil t he compu ter tu rns off. P ress t he p[...]

56 Solving Prob le ms www.dell.com | support.dell.com E-Ma il Probl ems If Y our Co mputer Ge ts W e t CAUTION: Perfor m this procedure only after you are certain that it is safe to do so. If the c omputer is connec t e d to an electrical outlet, Dell r e commends that you turn of f AC power at t h e circuit b rea ke r be fore atte mp ting to re mo[...]

Solving Prob le ms 57 NOTICE: Do not use a r tific ial means, such as a hair dr ye r or a fan, to speed the dr yi n g p roc ess. CAUTION: T o help prevent electrical shock , ve r ify that the computer is thoroughly dry before continuing wit h t he rest of this procedure. 10 Ground yourself b y touc hing one of the metal c onnectors on the back of t[...]

58 Solving Prob le ms www.dell.com | support.dell.com R esolv ing Other T ec hnica l Pro ble m s R einstalling Dr ive rs and Utilities The Dell Dr ivers an d U tilities CD for y our comput er cont a ins drivers for operating syst ems that may not be on your comput er . V erify that t he dri ver you are loading is und er your operat ing s ystem subd[...]

Solving Prob le ms 59 T o i nsta ll a d riv er or u til ity fro m you r D rivers and Uti lities CD: 1 Save your work i n all open p rograms. 2 Insert your Drivers and Util ities CD i nto t he CD o r DVD drive . In most cases, the C D should start running a ut omatic al ly . If it does no t, sta rt Micr oso ft ® W indow s ® E xplor er , clic k you[...]

60 Solving Prob le ms www.dell.com | support.dell.com Windows XP 1 Save and close any open files, exit any open programs, and inse rt the Driver s and Util ities CD into the CD or DVD d rive . 2 Click th e Start butt on, and click Co ntro l P a nel . 3 Under Pick a ca tego ry , cl ick P erfo rmanc e and Main tena nce . 4 Under or pick a Con trol P [...]

Solving Prob le ms 61 6 Click Updat e Drive r . 7 V erify t hat A ut oma tic search f or a bett er driver (Reco mmen ded) is se lect ed, a nd t hen clic k Ne x t . 8 Click Fi n i s h , and t hen clic k Ye s to r esta rt th e co mpu ter . Windows 2000 1 Save and close any open files, exit any open programs, and inse rt your Driver s and Util ities C[...]

62 Solving Prob le ms www.dell.com | support.dell.com 1 Click th e Start b utton, and t hen right -clic k My Com puter . 2 Click Properties . 3 Click th e Hardware ta b, a nd th e n cl i ck Device M anag er . 4 In the De vice Manag er wind ow , right -click the devi ce for which the new d river w as inst alled and t hen cli ck Prope rties . 5 Click[...]

Solving Prob le ms 63 If a n IRQ co nfl ict e xists , the De v i ce stat us ar ea in t he Propert ies windo w reports what other dev ices are sharing the dev ice's IRQ . 9 Re sol ve any IRQ co nf l icts . Y ou can also use the Window s XP Har dw a re T roubleshoo ter . T o use the troubleshoot er , click the Start bu tton a nd cl ick H elp an [...]

64 Solving Prob le ms www.dell.com | support.dell.com Y ou can also use the Window s Me Har dware T roub leshooter . T o use t he troubleshoot er , click the Start butt on and c lick Hel p . Click T rou bles hooti ng in t h e What would y ou like hel p with? list, clic k H ardware & system device prob lems , click Hardware , m emory , & ot [...]

Solving Prob le ms 65 Using Sy stem Resto r e Windows XP and Window s Me provid e a Sys tem Resto r e f eature that allows you to return your c omput er to an earlier operati ng st ate if changes to t he compute r ’ s har dw ar e or s oftw a re (inc luding new hardware or p rogram installati ons) or other system set tings , ha v e left the comp u[...]

66 Solving Prob le ms www.dell.com | support.dell.com Wind ows Me 1 Click th e Start butt on, point to Settin gs , and then click Con trol Pa n e l . 2 Double-c lick t he System i con. 3 Click th e P erfo rmanc e tab. 4 Click F ile Syst em . 5 Click th e T roub leshoo ting tab, a nd make sure t hat Disab le System Restore is not checked. Before pro[...]

Solving Prob le ms 67 4 T yp e a name for the new r estore point in the Rest ore po int desc ription field. The present d ate and time a re aut omatically added to t he desc ription of the new rest or e p oint. 5 Click Create (click Next in Windows M e). 6 Click OK (cli ck Close i n Windows Me) . Restoring the Com puter to an E arl ier O perating S[...]

68 Solving Prob le ms www.dell.com | support.dell.com In Windows M e , the Rest oratio n in P r ogress s cr een app ears, and then the c omputer aut omatically r est arts. 6 Aft er t he computer restart s, click OK . T o c ha n ge the r estore poi nt, y ou can eit her repeat t he st eps u sing a diff erent restore point , or you can undo the resto [...]

Solving Prob le ms 69 3 Pr e ss any key w hen the Press any k ey to boot from CD mes sage appears on the screen. 4 When t he W ind o ws XP Se tu p screen appears, press <E nter> to select T o set up Window s n ow . 5 Read the informat ion in the Lic ense Agreem ent window , and then press <F8> on your keyboard to agr ee wit h the li cen[...]

70 Solving Prob le ms www.dell.com | support.dell.com 14 If your comp uter has a netw ork adapt er , select t he appropriat e network sett ings. If your comput er does not hav e a netw ork ad apter , you d o not see this opt ion. Windows XP beg ins to install it s c omponents and config ur e the compute r . The comput er automat ically restart s. 1[...]

Solving Prob le ms 71 e P res s to sa ve you r cha nges and e xit th e sy ste m setu p program. f Pr e ss any key to boo t the comput er from t he CD. 2 At t he We l c o m e wi ndow , clic k OK . 3 Double-c lick Refresh Windows OS . 4 Click OK . 5 Click OK again. The ins tallation takes 25-45 minutes . 6 Remove the Operating Sys tem CD f rom the d [...]

72 Solving Prob le ms www.dell.com | support.dell.com 15 If you set a password i n step 13, typ e your pass word and clic k OK . I f you did not set a passw or d, clic k OK . 16 Reinst all the approp riate d rivers (s ee page 6 1). 17 Reenable your virus prote ction sof tware. R einstalling Wind ows 2000 NOTICE: The Op e rating Sy stem CD pr ovides[...]

Solving Prob le ms 73 4 When t he W in dows 20 00 Professio nal Se tup w indow appears, p r ess the arrow keys t o select the W ind ows 2000 part ition option that y ou want. Then press t he key f or the p a rt iti on opti on you cho se. 5 When t he Windo ws 2000 Profession al Set up w indow r eapp ears, press the arrow keys t o select t he type of[...]

74 Solving Prob le ms www.dell.com | support.dell.com 2H 767bk 0.book Pag e 74 Fri day , Sept em ber 28, 200 1 1:3 7 P M[...]

www .dell.c om | supp or t.dell.c om 3 SEC TION 3 R epla ci ng P a rts Using the Advanced Port R eplicator Adding Mem or y Adding a Mini PCI Card R eplacing the H ard Drive Adding a Daughter Card Mode m 2H 767bk 0.book Pag e 75 Fri day , Sept em ber 28, 200 1 1:3 7 P M[...]

76 R eplacing P arts www.dell.com | support.dell.com Using the Advan ced P ort R ep licator HINT : If you re cei ve a BIOS upgrade floppy dis k with yo ur APR, use the disk to upgrade your computer before you us e the APR. The advanc ed port replicator (APR ) integ rates your comput er into a deskt op envi ronment. The A PR includ es a ne twork ada[...]

Repl ac in g P ar t s 77 The audio line-out connec tor is on the side of t he APR. Conn ect a PS/2-compati bl e mouse. Conn ect a s e rial devic e, s u ch as a serial mou se or dig ital cam era. Conn ect a network in terfac e cable. Conn ect a parallel device, such as a pri nter . Conn ect an external monitor . Conn ect the AC adapter . Conn ector [...]

78 R eplacing P arts www.dell.com | support.dell.com APR C ontrols and Ind ica to rs Docking the Com puter NOTICE: Befor e y ou initiall y c on ne ct y our c ompu ter to t he APR , yo u must comple te the oper a t ing sys tem se tup. When you see the Mic rosof t ® Windows ® desktop on your scr een, the oper ating s yst em set u p i s comple te. Y[...]

Repl ac in g P ar t s 79 2 Disc onnect any external dev ices, and remove any PC Car ds from t he compute r . 3 Connect the AC adapter to the connect or on the APR, and connec t the AC power c able to a n electri cal outlet . 4 Ho rizo ntal ly ce nter th e com p ute r on th e APR ba se, wi th th e ba ck o f the c omputer f a c ing t he A PR do cking[...]

80 R eplacing P arts www.dell.com | support.dell.com NOTICE: If you do not use cor rec t un doc king proce d ur es, you may los e d ata and the com puter may not re start . 1 Save and close all op en files and exit all o pen programs . 2 P erf orm one of the f ollowing procedures: • Click th e Start butt on, and then click Ej ect PC . Aft er a fe[...]

Repl ac in g P ar t s 81 Monito r Stand HINT : Be sure that t h e back legs on the mo n i tor stand engage the slot s on eit her sid e of t he AP R base. NOTICE: The st a nd supports monitor s that weigh u p to 45.3 kg (100 lb). Heavie r monit ors m a y damag e t he st a nd, computer , and APR . Adding Memor y Y ou can increase y our comput er memo[...]

82 R eplacing P arts www.dell.com | support.dell.com 4 Remove all installed bat teries, and disc onnect the AC adapt er c able and any external devices from the co mputer . W ait 5 sec onds before proceedi ng. 5 Ground yourself b y touc hing a me tal connec tor on t he back of t he compute r . NOTICE: Whil e you w o rk, periodic ally touc h un pain[...]

Repl ac in g P ar t s 83 NOTICE: If you need to inst all memor y module s in t wo connec tors , i nstall a memor y m odu l e in the c onnecto r labele d "J DIM ( DIMMA) " before you instal l a module in the connect or labeled "JDIM2 (DI MMB)." 8 Ground yourself and inst a ll the new memory mod ule: HINT : If th e memory module i[...]

84 R eplacing P arts www.dell.com | support.dell.com 9 Replace t he cov er and sc r ew (s). NOTICE: If the mem or y module cov er is diffic u l t to clos e, remo ve the module and reinst all it . Forc ing the c over to c lose may damage y our com p ut er . me mory mo du le cov er scr ew (2) 2H 767bk 0.book Pag e 84 Fri day , Sept em ber 28, 200 1 1[...]

Repl ac in g P ar t s 85 10 Insert the bat tery i nto t he batt ery bay , or connec t t he AC adapt er to your computer and an electric al outlet. 11 T urn on the comp uter . As t he computer b oots, i t dete cts t he addit ional memory and autom a t ically updates the s ystem c onfig ura t ion inf ormation. Adding a Mini PCI Ca r d If you ordered [...]

86 R eplacing P arts www.dell.com | support.dell.com 10 If a M ini P CI card is not already i nstalled, go t o s tep 11. If you are replacing a M ini P CI card, remov e the e xis ting car d: a Disc onnect the Mini PCI card from the antenna cables. b T o release t he Mini PCI c ar d, spread the metal sec uring t abs unti l the c a rd pops up slight [...]

Repl ac in g P ar t s 87 13 Low er the M ini P CI card t oward the inner tab s to ap proximately a 20-degree angle. 14 Continue low ering the Mi ni PCI card unti l i t snaps into the inner t abs of the socket . 15 Replace t he cov er . R eplacing the Hard Drive NOTICE: T o pre vent da t a loss , tur n off your compute r (s ee page 24) befo re remov[...]

88 R eplacing P arts www.dell.com | support.dell.com HINT : Dell d o es n o t guarantee c ompatibilit y or prov ide s up por t for h ard d rives fr om sou rces other than Dell. T o replace t he hard dri ve in the hard d rive bay: 1 Save and close any open files, exit any open programs, and shut down the c omputer (se e page 24). 2 Remove all instal[...]

Repl ac in g P ar t s 89 NOTICE: Use fir m and e ven pres sure t o sli de the hard drive into place. If you force t he drive into place usi n g exces sive force , you may damag e the c onnector . 8 Push the hard d rive into t he hard driv e bay until t he driv e is f ully seated . 9 Replace and tig hten t he screw(s) you removed in st ep 4. 10 Use [...]

90 R eplacing P arts www.dell.com | support.dell.com Adding a Daughter Card M odem If you ordered the op tional mod em at t he same t ime t hat you or de r ed your compute r , Dell has alr ead y inst alled the modem for you. 1 Make sure that the w ork surf a c e is f lat and c lean to prev ent scrat ching the comp uter cover . 2 Save and close any [...]

Repl ac in g P ar t s 91 11 Connect the mod em cable t o the modem. NOTICE: The cable c onnector s are keye d for c orr ect inser tion; d o not forc e th e conn ecti on s. 12 Alig n the modem wi th the s cr e w hole(s) and press the modem int o the connect or on the syst em board. 13 Install t he screw(s ) to se cur e the mod em to the sys tem boar[...]

92 R eplacing P arts www.dell.com | support.dell.com 2H 767bk 0.book Pag e 92 Fri day , Sept em ber 28, 200 1 1:3 7 P M[...]

www .dell.c om | supp or t.dell.c om 4 SEC TION 4 Appendix Spe cifi cat ion s Standard Set tings R etur ning Items for Warranty Repai r or C redit Dell T echnical Support Policy (U . S . Only) Contact ing Dell R etur ning Items for Warranty Repai r or C redit Limited Warranties and R eturn P olicy 2H 767bk 0.book Pag e 93 Fri day , Sept em ber 28, [...]

94 Appe nd ix www.dell.com | support.dell.com Spec ifications Mi cro pro cess or Mic roproce s sor types Intel ® Mobile P ent ium ® III-M L1 c ache 32 KB (inter nal) L2 c ache 512 KB Math coproc essor inte rnal to micr oprocessor Processor speed variou s dependi ng on con figur ation Extern al bus frequ enc y 133 MHz Sys tem Informa t i on Syste [...]

Appe ndix 95 Memory Arc hitec ture PC133 SDRAM Mem ory mod ule socket two user-acc essible SOD IMM soc k ets Mem ory mod ule capac ities 64, 128, 256, and 512 MB Mem ory type 3.3- V SO DIMM Stan dard memory 128 MB Max imum me mory 10 24 M B Mem ory acc ess time: clock speed 133 MHz Por ts and Co nnect or s Ser ial 9-pin c onne ctor; 16550C-compatib[...]

96 Appe nd ix www.dell.com | support.dell.com Modem RJ-11 por t (option al) Ether net L AN RJ-45 por t (option al) Commu nication s Modem : T y p e v . 92 56K M DC Co ntrol ler s oft mod em Inter face inte rnal AC 97 bus Net work adapter 10/ 100 Eth ernet LOM Vide o Video type 128-bit hardware accelerat ed Data bu s 4X AG P Video con troller ATI Mo[...]

Appe ndix 97 Inter nal speaker amplifi er 1.0- W chan nel in to 4 ohm s V olume contr ol s keyboard sh ortcu ts, program men us Disp lay T ype ( active-mat rix TFT) XGA ; SXG A+; UXGA Dim ensions: Heigh t 214.3 mm ( 8.4 inch es) Width 285.7 mm ( 11.3 inch es) Diag onal 357 . 1 mm ( 1 4.1 inch es) Maxim um resolut ions 1024 x 768 at 16.8 million c o[...]

98 Appe nd ix www.dell.com | support.dell.com Key spac ing 19.05 mm ± 0. 3 m m (0.75 inc h ± 0 . 01 2 inch ) Layou t QWERTY/AZERTY/Kanji To u c h P a d X/Y position resolution (gr aphics table m ode) 240 cpi Size : Width 64.88 mm (2. 55 -i nch ) sensor-active area Heigh t 48.88-mm (1.92-inc h) rec tangle Tr a c k S t i c k X/Y position resolution[...]

Appe ndix 99 Life span (appr oximate) 500 discharg e/charg e cyc les 0 T emp erat ure ra nge: Oper ating 0 ° to 3 5 ° C( 3 2 ° to 95 ° F) Stor age – 40 ° to 65 ° C ( – 40 ° to 149 ° F) AC Ad apter Inpu t voltage 90 to 264 V AC Inp ut curr ent (m axi mum) 1. 7 A Inpu t freque ncy 47 to 6 3 H z Out put c urren t 4.5 A (m aximum at 4-secon[...]

100 Appe nd ix www.dell.com | support.dell.com W eigh t (with 8-cell battery ): 2.4 k g (5.3 lb) wit h travel module 2.6 k g (5.7 lb) wit h floppy d rive 2. 6 k g (5 .8 lb) wi th CD driv e Envi ro nmen tal T emp erat ure r ange: Oper ating 0 ° to 35 ° C (32 ° to 95 ° F) Stor age – 40 ° to 65 ° C ( – 40 ° to 1 49 ° F) Relative hu midity [...]

Appe ndix 101 Standa rd Settings The syst em set up program contains the s tandard set ting s for yo ur compute r . NOTICE: Unles s y ou are an e x pert compute r use r or are dir ect ed to do so by Dell tec h nic al support , do not chan ge t h e se ttings for t his progr am. Cer tain changes might mak e your computer work i n cor re ctly . Viewin[...]

102 Appe nd ix www.dell.com | support.dell.com R eturning Items for W arranty Repa ir or Credi t Pr e pare all it ems being returned, w hether for r epai r or c r edit , as follows : 1 Call Dell t o obtai n an authori zation number , and w rite it clearly a nd prominently on the outsid e of t he box. F or the t elephone numb er to c all, see t he c[...]

Appe ndix 103 Dell prov ides limited tec hnical supp ort for the co mputer and any "Dell- installed " software a nd periphe ra ls 1 . Support for t hir d-p a rty softw ar e a nd peripherals i s prov ided by the original manuf acturer , includ ing t hose purchased and/or inst alled throug h Dell Softw a re & P e r ipherals (DellW are ?[...]

104 Appe nd ix www.dell.com | support.dell.com See "Dell T echnic al Support Policy (U. S. Only)" on page 100 f or a descri ption o f the har dw ar e and s oftw ar e s upport p rovide d by D ell. Cou ntr y (C it y) Int er nati ona l A ccess Co de Cou ntr y Co de City C ode Dep artment N ame or S ervice A rea, Websi te and E -m ail Addr es[...]

Appe ndix 105 Brazil Inter national Acc ess Code : 0021 Co untry C ode : 55 City Code : 51 Custome r Su pport, T ech nic al Suppor t 080 0 90 3355 T e ch S upport F ax 55 51 481 547 0 Sales 0800 90 336 6 W ebsite: http://w ww . dell.c om/b r Brunei Co untry C ode : 673 Custome r T echn ical S upport (P en ang, Malaysia) 604 633 496 6 Custome r Ser [...]

106 Appe nd ix www.dell.com | support.dell.com China (Xi amen) Co untry C ode : 86 City Code : 59 2 Home an d Sm al l Business T ec hnic al Suppor t toll free: 800 858 2437 Corporate Accou nts T ech nic al Suppor t toll free: 800 858 233 3 Custome r Experie nce toll free: 800 858 2060 Home an d Sm al l Business toll free: 800 858 222 2 Preferred Ac[...]

Appe ndix 107 Domi nican Republi c Gen eral Suppor t 1-80 0-148-053 0 El Sal vador Gen eral Suppor t 01-899-75 3-0777 Finland (Hel sinki ) Inter national Acc ess Code : 990 Co untry C ode : 358 City Code : 9 T e chn ical Suppor t 09 253 313 6 0 T e chn ical Suppor t F ax 09 2 53 313 8 1 Relation al Customer Care 09 2 53 313 3 8 Home/Sm all Business[...]

108 Appe nd ix www.dell.com | support.dell.com Ger man y (L angen ) Inter national Acc ess Code : 00 Co untry C ode : 49 City Code : 61 03 T e chn ical Suppor t 06103 766-720 0 Home/Sm all Business Customer Care 0180-5-22440 0 Global Segm ent Custome r Car e 06103 766-957 0 Preferred Ac coun ts Customer Care 06 103 766-9420 Large Accou nts Cu s t o[...]

Appe ndix 109 Italy ( M ilan) Inter national Acc ess Code : 00 Co untry C ode : 39 City Code : 02 Home and Smal l Bus iness T e chn ical Suppor t 02 577 826 9 0 Custome r Care 02 696 821 1 4 F ax 02 696 821 1 3 Switc hboard 02 696 821 1 2 W ebsite: http://s upport.eu ro .d ell.c om E-mail: h ttp://support .euro.dell.com /it/it/emaildell/ Corporate [...]

110 Appe nd ix www.dell.com | support.dell.com Jap an (Ka wasak i) Inter national Acc ess Code : 001 Co untry C ode : 81 City Code : 44 T e chn ical Suppor t ( Server) T e chn ical Su pport O utside of Japan (Server ) toll free: 0120-1984-3 5 81-44-55 6-4152 T e chn ical Suppor t ( Dimen s ion ™ and Inspir on ™ ) T e chn ical Su pport O utside [...]

Appe ndix 111 Latin Am er i ca Custome r T echn ical S upport (A ustin , T exas , U.S.A. ) 512 728-409 3 Custome r Ser vice (Au s t in, T exas, U.S. A.) 512 728-361 9 F ax ( T ec hnic al Su pport and Customer Ser vice) (Austin , T e xas, U.S.A.) 512 728-388 3 Sales (Austi n, T exas, U.S. A.) 512 728-439 7 SalesF ax (Austin, T exas, U.S .A.) 512 728[...]

112 Appe nd ix www.dell.com | support.dell.com Mex ico Inter national Acc ess Code : 00 Co untry C ode : 52 Custome r T echn ical S upport 001-87 7-384-8979 or 001-87 7-269-3383 Sales 50-81-8800 or 01-800-888-335 5 Custome r Ser vice 001-877-38 4-8979 or 001-87 7-269-3383 Main 50-81-8800 or 01-800-888-335 5 Netherlands Antilles Gen eral Suppor t 00[...]

Appe ndix 113 Norway (L y saker) Inter national Acc ess Code : 00 Co untry C ode : 47 T e chn ical Suppor t 67 1 1688 2 Relation al Customer Care 671 1 751 4 Home/Sm all Business Customer Care 2316229 8 Switc hboard 671 1 6800 F ax T echn ical Suppor t ( Uppl ands V asby , Swed en) 46 0 85 590 05 594 F ax S witch boar d 671 1686 5 W ebsite: http://[...]

114 Appe nd ix www.dell.com | support.dell.com St. L ucia G ener a l Su pport 1-800-88 2-152 1 Sing apor e ( Singap ore ) Inter national Acc ess Code : 005 Co untry C ode : 65 T e chn ical Suppor t toll free: 800 6 011 05 1 Custome r Ser vice (Penang , Malaysia) 604 633 494 9 T r ansaction Sales toll free: 800 6011 054 Corporate Sales toll free: 80[...]

Appe ndix 115 Swed en (Uppl ands V as by) Inter national Acc ess Code : 00 Co untry C ode : 46 City Code : 8 T e chn ical Suppor t 08 590 05 19 9 Relation al Customer Care 08 5 90 05 64 2 Home/Sm all Business Customer Care 08 5 87 70 52 7 F ax T ec hnic al Suppor t 08 590 05 59 4 Sales 08 590 05 18 5 W ebsite: http://s upport.eu ro .d ell.c om E-ma[...]

116 Appe nd ix www.dell.com | support.dell.com Tha ilan d Inter national Acc ess Code : 001 Co untry C ode : 66 T e chn ical Suppor t toll free: 08 80 060 0 7 Custome r Ser vice (Penang , Malaysia) 604 633 494 9 Sales toll free: 0880 060 0 9 T rinid ad/T ab ago G ener a l Su pport 1-800-80 5-803 5 U.K. (B rack nell ) Inter national Acc ess Code : 0[...]

Appe ndix 117 U.S .A. (Aus tin, T exa s) Inter national Acc ess Code : 011 Co untry C ode : 1 Automated Order-Statu s System toll free: 1-800-43 3-9014 AutoT ech (for por table and desktop compu ters) toll free: 1-800-247-936 2 De ll Home and Smal l Bus iness Gr oup (for por table and desktop compu ters): Custome r T echn ical S upport (Retur n M a[...]

118 Appe nd ix www.dell.com | support.dell.com Returning Items for Warranty Repair or Credit Pr e pare all it ems being returned, w hether for r epai r or c r edit , as follows : 1 Call Dell t o obtai n an authori zation number , and w rite it clearly a nd prominently on the outsid e of t he box. F or the t elephone numb er to c all, see t he cont [...]

Appe ndix 119 FCC No ti ces (U.S . O nly) Most D ell computers are clas sified by t he F ederal Communi cations Commissi on (FCC) as C l as s B digi tal dev ices. T o d etermine which classifi cation applies t o your c omputer , examine all F CC regist ration labels located on the bott om or back panel of your comp uter , on card-m ounting brackets[...]

120 Appe nd ix www.dell.com | support.dell.com Class B This equipme nt has been tested and found to comp ly w ith the limit s for a Class B di gital dev ice purs ua n t to P art 15 of the FC C Rules. Thes e limit s ar e desig ned t o provi de reasonable prot ecti on against harmful int erference in a residenti al installation. This eq uipment gene [...]

Appe ndix 121 The REN is used to determine the q ua nt ity of dev ices that may be connect ed to the t elephone line. Excessiv e REN s on the te l e phone line may result in t he dev ices not ring ing i n r es ponse t o an inco ming c a ll. In most areas, the s um of all t he REN s on y our telephone line should be less than five to ens ur e p rope[...]

122 Appe nd ix www.dell.com | support.dell.com F ax Branding The T elephone Consumer Protect ion Ac t of 1991 makes it unlawful f or a n y person t o use a c omputer or other elec tronic devi ce, i ncluding fax machines, to se nd any mes sage unless such me ssage c learl y contai ns in a margin at the top or bot tom of each t ransmitt ed page or on[...]

Appe ndix 123 NOM Information (M e xico Only) The followi ng inf ormation i s prov ided on the d evic e(s) desc ribed i n this document in c ompliance w ith t he requirements of t he offi cial Mexican standards (NO M): Exporter: Dell Com puter Corporati o n One Dell W ay Roun d Rock, TX 78682 Importer: Dell Compu ter de M é xico , S.A. de C. V . P[...]

124 Appe nd ix www.dell.com | support.dell.com In for maci ón pa ra NOM ( úni c ame n t e pa r a Mé x i c o) La informac i ó n sig uiente se proporc iona en el d isposi tiv o o en los dispos itiv os des critos en est e docu mento , en cumpli miento c on los requisit os de la Norma O ficial Me xi cana (NO M): Limited W arra nties an d R eturn P [...]

Appe ndix 125 One- Y ear Lim ited Warr an ty (U.S . Only) Dell Computer Corporat ion ("Dell") manufactures its hardware product s from parts and component s that a re new or equiv alent to new in acco r dance wit h indust ry-st a nd ar d prac tices . Dell warrants t hat t he har d ware product s it manufact ur es will be fr ee f r o m def[...]

126 Appe nd ix www.dell.com | support.dell.com NOTE: Before y ou ship the product( s) to D ell, back up the data on the hard driv e(s) and a ny other st orage devi ce( s) in the product (s). R emov e any rem ovable medi a , such as floppy disks, CDs, or PC Cards. De ll does not acce pt liabil ity for los t d at a or sof tware. Dell ow ns all parts [...]

Appe ndix 127 These provis ions apply to Dell ’ s one-year limited warranty only . F or provis ions of any serv ice co ntract coveri ng your s ystem, r ef er to y our invoi ce or the s eparate se rvice contract that you w ill r e ceive. If D ell elects to exchange a product or port ion of a product , t he e xchang e will be mad e in accordance w [...]

128 Appe nd ix www.dell.com | support.dell.com Limited Warranty Coverage Dur ing Y ear One During the one-year pe r i od begi nning on t he invoic e date, Dell will repair or replace products covered under this limit ed warranty t ha t a re returned to Dell's faci lity . T o r e quest w a rranty serv ice, you must cont act De ll ’ s Customer[...]

Appe ndix 129 Y ou w ill pay Dell fo r replacement p a rts i f the replaced p a rt is not returned t o Dell. The proc ess for returnin g r ep la ced parts, and your obligat ion to pay f or replacement part s if you do not return t he replaced parts t o Dell, will be in accordance w ith Dell ’ s Exchange Policy i n effect on the date of the exc ha[...]

130 Appe nd ix www.dell.com | support.dell.com If D ell elect s to exchange a system or compon ent, t he ex chang e will be made i n accordance wit h D ell ’ s Exchange Policy in effec t on the dat e of the ex c hange. In any instance in whi ch Dell issues a Return Mate rial Authoriz ation Numb er , De l l must r e ceive t he produc t(s) for r ep[...]

Appe ndix 131 Coverage During Y ear One During the one-year pe r i od begi nning on t he invoic e date, Dell will repair or replace products covered under this limit ed warranty t ha t a re returned to Del l ’ s faci lity . T o reques t w a rrant y serv ice, you must contac t De l l ’ s Customer T ec hnical Support wi thin the warrant y p eriod[...]

132 Appe nd ix www.dell.com | support.dell.com Y ou w ill pay Dell fo r replacement p a rts i f the replaced p a rt is not returned t o Dell. The proc ess for returni ng replaced parts , and your obli gation t o pay for replacement part s if you do not return t he replaced parts t o Dell, will be in ac cor dan ce with Del l ’ s E x change Policy [...]

Appe ndix 133 These provis ions apply to Dell ’ s three-ye a r limited warranty only . F o r provis ions of any serv ice co ntract coveri ng your s ystem, r ef er to y our invoi ce or the s eparate se rvice contract that you w ill r e ceive. If D ell elects to exchange a system or compone nt, t he ex chang e will be made i n accordance wit h D el[...]

134 Appe nd ix www.dell.com | support.dell.com Dell wi ll r e pair or r ep l ace prod ucts c overed under t his limit ed warranty that are r et urned to D ell ’ s f acility . T o reques t warranty serv ice, you m ust cont act Del l ’ s Cust omer T ec hnical Support wit hin t he warranty period. See “ Contact ing D ell ” on page 103 t o find[...]

Appe ndix 135 DELL DOES NO T ACCEPT LIA BIL ITY BEYON D THE REM EDIE S SET FO R TH IN TH IS LIMI TED W A RR AN TY ST A TE MEN T OR LIAB ILITY FO R INCID EN T A L OR CON SEQUE NTIA L D A MA GES, INCLUDIN G W ITHO UT LIMIT ATION AN Y LIA BI LITY FO R PRO DUCT S NOT BEING A V AILABLE FOR USE OR F OR LO S T DA T A OR SO FTW A RE. SOME ST ATES (O R JURI[...]

136 Appe nd ix www.dell.com | support.dell.com This limi ted w arranty d oes not cover any item s that ar e in one or m or e of the fo ll o wing catego ries: so ftware; exte rna l dev ices (e xcept as specif ically noted); access ories or p ar t s add ed t o a Dell system after t he syst em is shipped from D ell; acc essories or parts a d ded to a [...]

Appe ndix 137 Coverage During Y ear T wo During the s econd ye a r of t his limit ed w arra nty , De ll w ill provi de, on an ex c hange basis and subject to D ell ’ s E x chang e P oli cy in eff ect on t he date of the exchange, replaceme nt part s for t he Dell har dw ar e produc t(s) c overed under this limit ed warranty w hen a part requires [...]

138 Appe nd ix www.dell.com | support.dell.com DELL 'S RESPO NSIB ILITY FOR MALF UNCTIO NS A ND DE FECTS IN HARDW A RE I S LIMITE D TO REP A IR A ND REP LACEME NT A S SET FORTH IN THIS LIMITED W ARRAN TY ST ATEME NT . TH ESE W ARRAN TIES G IVE YOU SPE CIFIC LE GA L RIGHTS, AN D YOU MA Y ALSO HAVE OTH ER RIG HTS, W HICH V AR Y FROM ST A TE TO S[...]

Appe ndix 139 Damage due to shi pping the prod ucts to you is cov er e d under this limit ed warranty . Ot herwise, this limite d warrant y does not co ver damag e due t o external causes, includi ng acc ident, abuse, misuse, problems w ith e l e ctric a l power , serv icing not a u thorized by D ell, usag e not i n accordance wit h product inst ru[...]

140 Appe nd ix www.dell.com | support.dell.com Dell ow ns all parts r em oved f rom repaired produc ts. Dell uses new and reconditi oned part s made b y various manufact ur ers in performi ng w a rranty repairs and bui lding replacement prod ucts. If D ell repairs or r eplace s a product , its warrant y t erm is not extend ed. Coverage During Y ear[...]

Appe ndix 141 General Provisions DELL MAK ES N O EX PRESS W A RR AN TIES O R CON DI TION S BEYON D THO SE ST ATED IN THIS LIMITED W A RR A NTY ST ATEMEN T . DE LL DISC LAIMS ALL O THER W A RRANTI ES AN D CON DITIO NS, EXPRE SS OR I MPLI ED, INCLUDIN G W ITHO UT LIMIT ATION IM PLIED W ARRAN TIES AN D CO NDI TION S O F MER CHA NT ABIL ITY AND FI TNES[...]

142 Appe nd ix www.dell.com | support.dell.com "T otal Satisfaction" Return Policy (U.S. and Canada Only) If you are an end-user customer who bou ght new produc ts d ir e ctly f rom a Dell co mpany , y ou may return t hem to Dell w ithin 30 d ays of the d a t e of invoic e for a r efund or credi t of the prod uct p urchase pri ce. If you [...]

Appe ndix 143 One- Y ear E nd-U ser Manu f actu r er Guarantee (L atin Am erica and the Caribbean Only) Guarantee Dell Compu ter Corporat ion ("Dell") w arrants t o the end user i n accordance wit h the followi ng provi sions that its brand ed har d ware product s, purchased by the end use r from a D ell company or an authori zed D ell di[...]

144 Appe nd ix www.dell.com | support.dell.com Limitatio n and Statutor y Rights Dell makes no other warranty , guarantee or like st atement other t han as explicitly state d abov e, and t his G uarantee i s giv en in p la c e of all other guarantees w hatsoev er , t o t he fullest extent permitt ed by law . In the abse nce of applicable legi slati[...]

Index 145 Index A advanc ed po rt replic ator connect ing t o a net work, 2 8 APR connect ing t o a net work, 2 8 dock ing t he comput er , 7 6 B BIO S, 101 C CD-RW driv e fixing problems, 5 2 charact ers unexpected , 4 9 comput er crashes, 5 4 specif icati ons, 9 4 turning off , 2 4 confli cts res o lv i ng so f tw a re an d ha rdw a re incompat i[...]

146 Index 146 Index N netw ork fixing problems, 5 3 sett ing up the A PR, 2 8 P port replicat or connect ing t o a net work, 2 8 dock ing t he comput er , 7 6 power fixing problems, 3 5 turning off , 2 4 power prot ect ion line condit ioners, 2 9 surge prot ectors, 2 8 UPS, 2 9 print er connect ing, 2 0 reinstalling driv er , 2 2 sett ing up , 2 0 [...]