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Table of contents for the manual
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Page 1
DellPrecision™T5500ServiceManual Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 2009DellInc[...]
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Page 2
About Memory DellPrecision™T5500ServiceManual Memory Modules Supported Memory Configurations Memory Subsystem Memory Slots Memory Population Rules Your computer uses 1066 MHz and 1333Mhz DDR3 unbuffered or registered ECC SDRAM memory. DDR3 SDRAM, or double - data - rate three synchronous dynamic rand[...]
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Page 3
Memory Subsystem The memory subsystem consists of three DDR3 memory channels attached to each processor. All single - processor configurations have six DIMM slots (two per channel) attached to the primary processor located on the system board. Dual - processor configurations require an optional riser card that contains the secondary processor a[...]
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Page 4
Memory Population Rules Your computer requires DIMMs within a channel to be populated starting with the DIMMs farthest from the processor first. This means the DIMM slots 1, 2 and 3 must be populated before DIMM slots 4, 5 and 6. In addition, when populating a Quad - rank DIMM with a Single - or Dual - rank DIMM in the same channel, the Quad - rank[...]
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Page 5
About Your System Board DellPrecision™T5500ServiceManual System Board Schematic Clearing Forgotten Passwords Clearing CMOS Settings System Board Schematic Clearing Forgotten Passwords 1. Remove the computer cover. 2. Locate the 4 - pin password connector (PSWD) on the system board. 3. Remove the 2 - pin jumper[...]
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Page 6
Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds. 7. Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical outlets. 8. Press the power button on the computer to ground the syst[...]
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Page 7
System Setup DellPrecision™T5500ServiceManual POST Keystrokes Boot Menu Entering System Setup System Setup Navigation Keystrokes POST Keystrokes YourcomputerhasseveralkeystrokeoptionsavailableduringthePOSTprocessattheDell™Logoscreen. Boot Menu Aswi[...]
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Page 8
Exit BIOS <Esc> — Remain in Setup, Save/Exit, Discard/Exit Change a setting Left - and right - arrow keys Select field to change <Enter> Cancel a modification <Esc> Reset defaults <Alt><F> or Load Defaults menu option NOTE: Depending on your computer and any installed devices, the items listed in this section may[...]
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Page 9
Diagnostics DellPrecision™T5500ServiceManual Dell Diagnostics Power Button Light Codes Diagnostic Light Codes Pre - POST Diagnostic Light Patterns POST Diagnostic Light Patterns Beep Codes Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures be[...]
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Page 10
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more informa[...]
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Page 11
POST Diagnostic Light Patterns All POST codes except S0 are accompanied by a Solid Green Power light state. If the power light is not green, see Pre - POST Diagnostic Light Patterns . Pb2 1- Off 2- Off 3- Solid 4- Off - Reserved Reserved Pb3 1- Off 2- Off 3- Solid 4- Solid ACPI S3 Suspend to RAM Windows Standby State. Pb4 1- Off 2- Green 3- Off 4- [...]
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Page 12
Beep Codes When errors occur during a boot routine that cannot be reported on the monitor, the computer may emit a beep code that identifies the problem. The beep code is a pattern of sounds: for example, one beep followed by a second beep, then followed by a burst of three beeps (code 1 - 1 - 3) means that the computer was unable to read the d[...]
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Page 13
2-2-1 1st 64 K RAM chip or data line failure - bit 4 4-2-4 Unexpected interrupt in Protected Mode 2-2-2 1st 64 K RAM chip or data line failure - bit 5 4-3-1 RAM test in progress or failure above address 0FFFFh 2-2-3 1st 64 K RAM chip or data line failure - bit 6 4-3-2 No memory in Bank 0 2-2-4 1st 64 K RAM chip or data line failure - bit 7 4[...]
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Page 14
Adding and Replacing Parts DellPrecision™T5500ServiceManual Cover Battery Drives Bezel Hard Drive Tray Front Fan Assembly Memory Card Reader Memory Dual Processor Riser (Optional) System Board I/O Data Cable Chassis Intrusion Switch Front Be[...]
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Page 15
Specifications DellPrecision™T5500/T5500nServiceManual P rocessors System Information Memory Video Audio Expansion Bus Drives Connectors Controls and Lights Power Physical Environmental NOTE: Offerings may vary by re[...]
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Page 16
Drives Externally accessible One 3.5 - inch drive bay (FlexBay) Two 5.25 - inch drive bays Internally accessible Two 3.5 - inch SATA drive bays Available devices Up to two of the following 5.25 - inch devices: SATA DVD - ROM/CD - RW Combo, DVD +/ - RWBlu - ray™drive, HD/DVD Combo Blu - ray drive One 3.5 - inch USB media[...]
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Page 17
Networkactivitylight(onintegratednetwork adapter) Yellow blinking light P ower DC power supply: Wattage 875 W Voltage 100 240 VAC, 50 60 Hz, 12.0 A Coin - cell battery 3V CR2032 lithium coin cell Physical Height 44.80 cm (17.60 inches) Width 17.25 cm (6.80 inches) Depth 46.83 cm [...]
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Page 18
Battery DellPrecision™T5500ServiceManual Removing the Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 4. Use a small screw driver or a scribe to press down the coin - cell release tab. WARNING: Before working inside your computer, read the safety information that shipped with yo[...]
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Page 19
5. Remove the coin - cell from the computer. [...]
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Page 20
Cover DellPrecision™T5500ServiceManual Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Slide the cover release latch toward the back of the computer. 3. Draw the cover away from the computer. WARNING: Before working inside your computer, read the safety information that shipped with your [...]
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Page 21
4. Remove the cover from the computer. [...]
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Page 22
Hard - drive Bezel DellPrecision™T5500ServiceManual Removing the Hard - drive Bezel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Press and hold the sliding - plate lever toward the base of the computer to release the drives bezel. WARNING: Before working inside your computer, read[...]
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Page 23
4. Remove the hard drive bezel.[...]
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[...]
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Page 25
Front Bezel DellPrecision™T5500ServiceManual Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Pull up on the front bezel release tab. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safe[...]
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Page 26
4. Slide the front bezel toward the top of the computer. 5. Remove the front bezel from the computer.[...]
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[...]
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Page 28
Front Fan Assembly DellPrecision™T5500ServiceManual Removing the Front Fan Assembly 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Open the hard drive tray . 4. Remove the memory shroud . 5. Disconnect the two fan cables from the system board. WARNING: Before working inside your com[...]
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Page 29
6. Remove the screw that secures the front fan assembly. 7. Remove the fan assembly from the computer[...]
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Page 30
[...]
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Page 31
Floppy Drive DellPrecision™T5500ServiceManual Removing the Floppy Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Remove the front bezel . 4. Remove the drives bezel . 5. Disconnect the power and data cables from the back of the floppy drive. 6. Push the sliding plate lever dow[...]
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Page 32
Hard Drives DellPrecision™T5500ServiceManual Removing the Hard Drives 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Disconnect the power cable from the first hard drive. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For a[...]
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Page 33
4. Disconnect the power cable from the first hard drive. 5. Disconnect the data cable from the first hard drive.[...]
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Page 34
6. Lift the two blue hard drive release tabs. 7. Remove the first hard drive assembly from the computer. Repeat these steps for any other installed hard drives.[...]
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Page 35
[...]
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Page 36
Hard Drive Tray DellPrecision™T5500ServiceManual Lifting the Hard Drive Tray 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . . 3. Press the hard drive release lever toward the bottom of the computer. WARNING: Before working inside your computer, read the safety information that shipped [...]
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Page 37
4. Lift and rotate the hard drive tray toward the bottom of the computer.[...]
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Page 38
[...]
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Page 39
Chassis Intrusion Switch DellPrecision™T5500ServiceManual Removing the Chassis Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Lift up the expansion card retention arm. WARNING: Before working inside your computer, read the safety information that shipped with your c[...]
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Page 40
4. Disconnect the intrusion switch cable from the system board. 5. Slide the intrusion switch toward the center of the computer.[...]
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Page 41
6. Remove the intrusion switch from the computer.[...]
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Page 42
[...]
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Page 43
I/O Data Cable DellPrecision™T5500ServiceManual Removing the I/O Data Cable 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Raise the hard drive tray . 4. Remove the memory module shroud . 5. Remove the front fan assembly . 6. Disconnect the I/O data cable from the I/O panel. Replaci[...]
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Page 44
Memory and Memory Shroud DellPrecision™T5500ServiceManual Your computer features an optional dual - processor riser to accommodate dual processor and expanded memory options (see Dual Processor Riser (Optional) ). Memory modules are removed from and installed into slots both on the system board or on the optional dual - processor rise[...]
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Page 45
5. Using your thumbs, gently push down on the memory module retention clips to release the module from the connector on the system board. 6. Lift the first memory module straight up and out of the computer, and repeat for any remaining memory modules.[...]
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Page 46
[...]
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Page 47
Memory Card Reader DellPrecision™T5500ServiceManual Removing the Memory Card Reader 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Remove the front bezel . 4. Remove the drives bezel . 5. Disconnect the power and data cables from the back of the memory card reader. 6. Push the slidi[...]
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Page 48
Optical Drive DellPrecision™T5500ServiceManual Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Disconnect the power cable from the back of the optical drive. WARNING: Before working inside your computer, read the safety information that shipped with your co[...]
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Page 49
4. Disconnect the data cable from the back of the optical drive. 5. Press down on the sliding - plate lever and hold.[...]
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Page 50
6. Slide the optical drive out of the front of the chassis, and remove from the computer. [...]
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Page 51
5. [...]
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Page 52
Heat Sink and Processor DellPrecision™T5500ServiceManual Removing the Heat Sink and Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Open the hard drive tray . 4. Loosen the four captive screws on the heat sink. WARNING: Before working inside your computer, read the safety i[...]
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Page 53
5. Lift the heat sink straight up and remove the heat sink from the computer. 6. Press down and out on the processor release lever to release the processor.[...]
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Page 54
7. Lift the processor cover. 8. Lift the processor straight up and remove it from the computer.[...]
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Page 55
[...]
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Page 56
Dual Processor Riser (Optional) DellPrecision™T5500ServiceManual Removing the Optional Dual Processor Riser 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Pull down on the dual processor riser release lever. WARNING: Before working inside your computer, read the safety information t[...]
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Page 57
4. Carefully slide the dual processor riser halfway out. 5. Disconnect the power cable from the dual processor board.[...]
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Page 58
6. Remove the dual processor riser completely from the computer. 7. Disconnect the dual processor fan cable from the dual processor board.[...]
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Page 59
8. While pressing on the blue release tab, remove the dual processor fan assembly from the dual processor assembly. 9. Gently press down on the memory module release tabs to release the first dual processor memory module from the connector.[...]
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Page 60
10. Remove the first memory module from the dual processor board, and repeat with any remaining memory modules. 11. Disconnect the dual processor heat sink fan cable from the dual processor board.[...]
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Page 61
12. Loosen the four captive screws on the dual processor heat sink/fan assembly. 13. Remove the dual processor heat sink fan assembly from the dual processor riser board.[...]
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Page 62
14. Release the dual processor cover by pressing down and out on the release arm. 15. Open the dual processor cover.[...]
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Page 63
16. Remove the dual processor from the dual processor board.[...]
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[...]
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Page 65
Power Supply DellPrecision™T5500ServiceManual Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Remove the four screws securing the power supply on the outside of the computer. WARNING: Before working inside your computer, read the safety information that ship[...]
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Page 66
4. Rotate the expansion card retention arm toward the outside of the computer. 5. Disconnect the power supply cable from the power supply.[...]
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Page 67
6. Push down and hold the power supply release clip (1), then slide the power supply toward the center of the computer (2). 7. Remove the power supply from the system at an angle.[...]
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Page 68
[...]
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Page 69
System Board DellPrecision™T5500ServiceManual Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Lift the hard drive tray . 4. Remove the memory shroud . 5. Remove the front fan assembly . 6. Remove any expansion or video cards and raise the expansion card rete[...]
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Page 70
10. Disconnect the intrusion switch cable from the system board. 11. Disconnect the I/O data cable from the system board.[...]
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Page 71
12. Disconnect the hard drive and optical drive data cables from the system board. 13. Disconnect the power supply cable from the system board.[...]
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Page 72
14. Disconnect the power supply data cable from the system board. 15. Remove the three screws that secure the dual processor riser to the system board.[...]
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Page 73
16. Remove the dual processor riser. 17. Remove the eight screws that secure the system board to the computer chassis.[...]
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Page 74
18. Disconnect the optical drive data cable. 19. Remove the system board.[...]
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Page 75
[...]
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Page 76
Expansion Cards DellPrecision™T5500ServiceManual Removing an Expansion Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the computer cover . 3. Squeeze the release tabs, then lift the expansion card retention arm away from the computer. WARNING: Before working inside your computer, read the safety infor[...]
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Page 77
4. Pull back the expansion card retention clip. 4. Remove the expansion card from the computer.[...]
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Page 78
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Page 79
Working on Your Computer DellPrecision™T5500ServiceManual Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions [...]
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Page 80
The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. After Working Inside[...]