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Dell U2414H manual

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Table of contents for the manual

  • Page 1

    User’s Guide Dell U241 4H Model No.: U241 4H Regulator y model: U241 4Hb[...]

  • Page 2

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential dama ge to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. _______________ _____ Inform[...]

  • Page 3

    Contents | 3 Contents 1 About Y our Monitor . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 | Contents Mobile High-Definition Link (MHL) Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 5 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 FCC Notices (U .S. Only) and Other Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Contacting Dell . . . . . . . . . .[...]

  • Page 5

    About Y our Monitor | 5 1 About Y our Monitor Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contacting Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: [...]

  • Page 6

    6 | A b o u t Y o u r M o n i t o r Product Features The Dell U2414H flat panel display has an active matr ix , Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backli ght. The monitor features include: • U2414H : 60 . 47 cm (23.8-inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support f[...]

  • Page 7

    About Y our Monitor | 7 • Energy Save r feature for E nergy Star c ompliance. • Security lock slot. • Stand lock. • Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality. • EPEA T Gold Ra ting. • U241 4H monitor is BFR/PVC -free (Halogen-free) excluding external cables. • TCO- Certified Dis[...]

  • Page 8

    8 | About Y our M onitor Back V iew Back View with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA - compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor . 4 Security lo[...]

  • Page 9

    About Y our Monitor | 9 Side View Bottom V iew Bottom view without monitor stand Label Description Use 1 AC power cord connector Connect the power cable. 2 Dell Soundbar mountin g slots Attach the optional Dell Soundbar . (Concealed below removable plastic sheets) 3 DP in connector Connect your computer with DP cable. 4 Mini DisplayPort in connecto[...]

  • Page 10

    10 | About Y our Monitor * Headphone usage is not supported for the audio line out connector. Monitor Specifications Flat Panel Specifications 6 HDMI (MHL) port connector Connect your MHL devices with MHL cable. 7 Audio-Line out Connect your speakers*. 8 USB upstream port Connect the USB cable that came with your monitor to the computer . Once this[...]

  • Page 11

    About Y our Monitor | 11 * [U2414H] sRGB coverage is 96%. Resolution Specifications Supported Video Modes Preset Display Modes Color depth 16.77 million colors Color gamut CIE1976 ( 85%), CIE 1931* (72% ) Model U24 14H Horizontal scan range 30 kHz to 83 kHz (autom atic) Ve rtical scan range 56 Hz to 76 Hz (automatic) Maximum pr eset resolution 1920[...]

  • Page 12

    12 | About Y our M onitor MHL Source Display Modes Electrical Specifications * Not Support HDMI 1.4 optional specificat ion, include HDMI Ethernet Channel (HEC), Audio Return Channel (ARC), standard for 3D format and res olutions, standard for 2K and 4K digital cinema resolution. ** Support DP1.2 (CORE) specificatio n, include HBR2, MST and DP audi[...]

  • Page 13

    About Y our Monitor | 13 Physical Characteristics Model U24 14H Connector type DP , black co nnector (include DP in and DP out); Mini DisplayPort; HDMI (MHL); USB 3.0 Signal cable type • Digital: detachable, HDMI , 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP , 20 pins • Universal Serial Bus: detachable, [...]

  • Page 14

    14 | About Yo ur Monitor Environmental Characteristics Power Management Modes If you have VESA's DPM™ compliance display card or soft ware installed in yo ur PC, the monitor can automatically reduce its p owe r consumption when not in use. This is referred to as Power Save Mode *. If the computer detects input from the keyboard, mouse, or ot[...]

  • Page 15

    About Y our Monitor | 15 or Activate the computer and t he monitor to gain access to the OSD. * Zero power consumption in OFF mode c an only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, and USB active. NOTE: This monitor is ENERG Y ST AR ® -compliant.[...]

  • Page 16

    16 | About Y our M onitor Pin Assignments DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1M L 0 ( p ) 2G N D 3M L 0 ( n ) 4M L 1 ( p ) 5G N D 6M L 1 ( n ) 7M L 2 ( p ) 8G N D 9M L 2 ( n ) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GN D 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-P WR 20 +3.3 V DP_PWR[...]

  • Page 17

    About Y our Monitor | 17 Mini DisplayPort Connec tor Pin Number 20-pin Side of the Connected Signal Cable 1G N D 2H o t P l u g D e t e c t 3M L 3 ( n ) 4G N D 5M L 3 ( n ) 6G N D 7G N D 8G N D 9M L 2 ( n ) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GN D 15 ML1(n) 16 AUX(p) 17 ML1(p) 18 AUX(n) 19 GND 20 +3.3 V DP_PWR[...]

  • Page 18

    18 | About Y our Monitor HDMI Connector Pin Number 19-pin Side of the C onnected Signal Cable 1T M D S D A T A 2 + 2 TMDS DA T A 2 SHIELD 3T M D S D A T A 2 - 4T M D S D A T A 1 + 5 TMDS DA T A 1 SHIELD 6T M D S D A T A 1 - 7T M D S D A T A 0 + 8 TMDS DA TA 0 SHIELD 9T M D S D A T A 0 - 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 T MDS CL OCK - 13 CEC 1[...]

  • Page 19

    About Y our Monitor | 19 MHL Conne ctor Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) prot ocols so th e system can configure itself and optimize the monitor sett[...]

  • Page 20

    20 | About Y our Monitor Universal S erial Bu s (USB) Interfac e This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super -Speed USB 3.0 compatible. * Up to 2A on USB downstream port (port with lightning icon) with BC1.2 compliance devices or normal USB devices. USB Upstream Connector T r[...]

  • Page 21

    About Y our Monitor | 21 USB Downstream Connector USB Ports • 1 upstream - back • 4 downstr eam - back • Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer . NOTE: The monitor's USB interface works [...]

  • Page 22

    22 | About Y our Monitor Maintenance Guidelines Cleaning Y our Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor . WARNING: Before cleaning the monitor , unplug the monitor power cable from the electrical outlet. For best practices, follow the inst ructions in the list below while unpacking, cleaning, or handling [...]

  • Page 23

    Setting Up the Monitor | 23 2 Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective sta nd setup guide for the set up instructions. To attach the monitor stand: 1. Remove [...]

  • Page 24

    24 | Setting Up the Monitor Connecting the HDMI cable Connecting the MHL cable Connecting the black DisplayP ort (Mini-DP to DP) cable[...]

  • Page 25

    Setting Up the Monitor | 25 Connecting the black Disp layPort (DP to DP) cable Connecting the monitor for DP Multi- Stream T ransport (MST) function NOTE: U2414H supports the DP MST feature. To make use of this feature, your PC Graphics Card mus t be certif ied to DP1.2 with MST option. The default out of factory setting in the U2414H is DP1.1a. To[...]

  • Page 26

    26 | Setting Up the Monitor 2. Go to DisplayPort 1. 2 selection. 3. Select Enable or Disable accordingly 4. Follow the screen message to confi rm selection of DP1.2 or DP1.1a.[...]

  • Page 27

    Setting Up the Monitor | 27 B) Monitor fails to show any content (blank screen) 1. Use the and button to highlight DisplayPort or Mini DisplayPo rt . 2. Press and hold the button for appr oximately 8 seconds. 3. The DisplayPort configuration message will appear: 4. Use the button to enable DP1.2 or button to exit without making any changes. Repeat [...]

  • Page 28

    28 | Setting Up the Monitor Connecting the USB 3.0 cable After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to c onnect the USB 3.0 cable to the co mputer and complete your monitor setup: 1. Connect the upstream USB 3. 0 port (cable su pplied) to an appropriate USB 3 .0 port on your computer . (See Bott[...]

  • Page 29

    Setting Up the Monitor | 29 1. Plug the power cable on your monitor into a AC outlet. 2. Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on the monitor with a MHL certified cable (See Bottom View for details.) 3. T urn On the monitor and the MHL source device. 4. Select input source on monitor to HDMI (MHL[...]

  • Page 30

    30 | Setting Up the Monitor Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. 1. Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor . 2. Press the cable cover till it snaps into place. Removing the Monitor Stand NOTE: To prevent scratches on the LCD[...]

  • Page 31

    Setting Up the Monitor | 31 Removing the Cable Cover 1. Press the tab on the cable cover . 2. Remove the two tabs on the bottom part of the cable cover from the groove on the back of the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-comp atible wall mounting kit. 1. Place the moni[...]

  • Page 32

    32 | Setting Up the Monitor 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-l isted wall mount bracket with minimum weight/load bearing capacity of 5 .88 kg.[...]

  • Page 33

    Operating the Monitor | 33 3 Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the mo nitor to adjust the characteristics of the image being displayed. As you use these butto ns to adjust the controls, an OSD shows the numeric values of the char[...]

  • Page 34

    34 | Operating the Monitor Front Panel Button Use the buttons on the fr ont of the monitor to adjust the image settings. 2 Shortcut key/ Brightness/Contrast Use this butt on to directly ac cess the Brightness/Contrast menu. 3 Menu Use the MENU button to launch the On- Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System . 4 E[...]

  • Page 35

    Operating the Monitor | 35 Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then eit her proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings an d then wait for the OSD menu to disappear. 1. Press the b[...]

  • Page 36

    36 | Operating the Monitor or Main Menu for digital (DP) input 2. Press the and buttons to move betw een th e setting options. As you move from one icon to another , the option name is highlighted. See the followi ng table for a complete list of all the options available for the monitor. 3. Press the button once t o activate the highlighted option.[...]

  • Page 37

    Operating the Monitor | 37 Icon Menu and Submenus Descripti on Brightness/ Contrast Use thi s menu t o activa te Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightne ss (min. 0 / max. 100). NOTE: Manual adjustment of Br[...]

  • Page 38

    38 | Operating the Monito r Input Source Use the Input S ource menu to select b etween the different vide o signals that may be connected to your monitor . Auto Select Press to select Auto Select , the monitor scans for available input sources. DisplayPort Select the D isplayPort input when you are using the Displ ayPort (DP) connector . Press to s[...]

  • Page 39

    Operating the Monitor | 39 Input Color Format Allows you to set the video input mode t o: RGB : Select this option if your mo nitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort ca ble); or MHL devices using MHL cable. YPbPr : Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable[...]

  • Page 40

    40 | Operating the Monitor Preset Modes When you select Preset Modes , you can choose Standard , Multimedia , Movie, Game , Paper , Color T emp. , sRGB or Custom Color from the l ist. •S t a n d a r d : Loads the monitor's default color sett ings. This is the default pr eset mode. • Multimedia : Loads color settings ideal for multimedia ap[...]

  • Page 41

    Operating the Monitor | 41 Saturation Thi s feature can adjust the color sat uration of the video image. Use or to adjust the saturation from '0' to '100'. Press to increase the monoch rome appearance of the video image. Press to increase the colorful appearance of the video image. NOTE: Saturation adjustme nt is availabl e only[...]

  • Page 42

    42 | Operating the Monitor Energy Settings USB Allows you to enable or disabl e USB function during monitor standby mode. NOTE: USB ON/OFF u nder standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Power Button LED Allows you to set the power LED ind icator On[...]

  • Page 43

    Operating the Monitor | 43 Menu Settings Select this option to adjust the settings of the OSD , such as, the languages of the OSD , the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight la nguages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chines[...]

  • Page 44

    44 | Operating the Monitor Other Settings Button Sound The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound. DDC/CI DDC/CI (Display Da ta Channel/Comm and Interface) allows your monitor parameters (brig htness, color balance, and e tc.) to be adjustable via the software on your computer. Y ou[...]

  • Page 45

    Operating the Monitor | 45 NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retent ion, the program may take some time to run. Y ou can enable this feature by selecting Enable . Reset Othe r [...]

  • Page 46

    46 | Operating the Monitor OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset mode s: Game or Movie ), the manual brightness adjustment is disabled. When the monitor does not support a partic ular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that [...]

  • Page 47

    Operating the Monitor | 47 When the monitor enters the Power Save mode, the following message appears: Activate the computer and wak e up the monitor to gain access to the OSD . If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI (MHL)/ Mini DisplayPort/DP input or If [...]

  • Page 48

    48 | Operating the Monitor or or See Troubleshooting for more info rmation.[...]

  • Page 49

    Operating the Monitor | 49 Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows ® 7, Windows ® 8, and Windows ® 8.1: 1. For Windows ® 8 and Windows ® 8.1 only , select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution . 3. Click the Dropdown list o f the[...]

  • Page 50

    50 | Operating the Monitor V ertical Extension NOTE: The stand extends vertically up to 13 0 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monito r should be fully vertically extended ( Ver t i c a l Extension ) and fully tilted up to avoid hitt ing the bottom edge of t[...]

  • Page 51

    Operating the Monitor | 51 Rotate clockwise Rotate counterclockwise[...]

  • Page 52

    52 | Operating the Monit or Reverse (180°) mount NOTE: To reverse (180°) mount, remove the stand and use wall mounting solution (optional). NOTE: To use the Display Rotation function ( Landscape versus Portrait view) with your Dell computer, you require an up dated graphics driver that is not included with this monitor. To download the graphics d[...]

  • Page 53

    Operating the Monitor | 53 Landscape (T op-bottom) Portrait Supported by wall mounting solution (optional)[...]

  • Page 54

    54 | Operating the Monitor Adjusting the Rotation Disp lay Settings of Y our System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotati on Display Settings of your sy stem. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your co mputer manufact[...]

  • Page 55

    T roublesho oting | 55 4 Tr o u b l e s h o o t i n g WARNING: Before you begin any of the proced ures in this section, follow the Safety Instructions . Self- T est Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor a nd computer are properly connected but the monitor scr[...]

  • Page 56

    56 | T roubleshooting or or 4. This box also appears during normal syst em operation, if the video cable becomes disconnected or damaged. 5. T urn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor . If your monitor screen remains blank after you use the previous pr ocedure, check your video controller a[...]

  • Page 57

    T roubles hooting | 57 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor . The monitor then goes into the self-test mode. 3. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A[...]

  • Page 58

    58 | T roubleshooting Missing Pixels LCD screen has spots • Cyc le p ow e r O n -O ff . • Pixel that is permanently Off is a natural defect that can occur in LCD technol ogy. • For more information on Dell Monitor Quality and P ixel Policy , see Dell Support site at: http://www.dell. com/ support/monitors . Stuck-on Pixels LCD screen has brig[...]

  • Page 59

    T roubles hooting | 59 Product Specific Problems Image retention from a static image l eft on the moni tor for a long period of time Fain t sha dow from the static image displayed appears on the screen • Use the Powe r Manage ment feature to turn off th e monitor at all times when not in use (for mor e information, see Power Management Modes ). ?[...]

  • Page 60

    60 | T roubleshooting Universal Serial Bus (U SB) Specific Problems Mobile High-Definition Link (MHL) Specific Problems Specific Symptom s What Y ou Experience Possible Solutions USB interface is not working USB peripherals are not working • Check that your monitor is turned O n. • Reconnect the upstream cable to your computer . • Reconnect t[...]

  • Page 61

    Appendix | 61 5 Appendix WARNING: Safety Instructions WAR NING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide . FCC Notices (U.S. Only) and Other Reg[...]

  • Page 62

    62 | A p p e n d i x Setting Up Y our Monitor Setting the display resol ution For maximum display perf ormance with Microsoft ® Windows ® operating systems, set the display resolution to 192 0 x 1080 pixels by performing the following steps: In Windows ® 7, Windows ® 8, and Windows ® 8.1: 1. For Windows ® 8 and W indows ® 8.1 only , select t[...]

  • Page 63

    Appendix | 63 7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 agai n. NOTE: If you are unable to set the recomm ended resolution, please contact the manufacturer of your computer or consider purchasing a graphi cs adapter th at will support the video resolution.[...]