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Dell UCS-51 manual

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  • Page 1

    www .dell.com | support.dell.com Dell™ Serial-Attached SCSI 5/iR Integrated and Adapter User’ s Guide Model UCS-51 YD912bk1.book Page 1 Mond ay, April 2, 2007 4:39 PM[...]

  • Page 2

    YD912bk1.book Page 2 Mond ay, April 2, 2007 4:39 PM[...]

  • Page 3

    www .dell.com | support.dell.com Dell™ Serial-Attached SCSI 5/iR Integrated and Adapter User’ s Guide YD912bk1.book Page 1 Mond ay, April 2, 2007 4:39 PM[...]

  • Page 4

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. ______________[...]

  • Page 5

    Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . . . 7 SAFETY : General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 SAFETY : When Working Inside Y our Sy stem . . . . . . . . . . . . . . . . . . . 7 SAFETY : Protecting Against Electrostatic Discharge . . . . . . . . . . . . . . . 8 1 O[...]

  • Page 6

    4 Contents Installing the Red Hat Enterprise Linux Driver . . . . . . . . . . . . . . . . . 22 Creating a Driver Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing the Drive r Using an Update RPM . . . . . . . . . . . . . . . . . 24 Installing t[...]

  • Page 7

    Contents 5 6 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Phy sical Disk Related Issues . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Con[...]

  • Page 8

    6 Contents CE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 European Union, Class B . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Corporate Contact De tails (T aiwan Only) . . . . . . . . . . . . . . . . . . . . 55 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Ind[...]

  • Page 9

    Safety Instructions 7 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. NOTE: See the safety and cauti on statements in your Product Information Guide that came with your Dell™ PowerEdge™ sy stem or Dell Precisio[...]

  • Page 10

    8 Safety Instructions In addition, take note of thes e safety guidelines when appropriate: • When you disconnect a cable, pull on its conn ector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs befor e disconnecting the [...]

  • Page 11

    Overview 9 Overview The Dell™ Serial-Attached SCSI (SAS) 5/iR control ler is Dell’s next generation of controller with integrated redundant array of independent disk s (R AID) capabilities. SAS technology is not backward compatible with the pr evious generation of SCSI devices. The SAS 5/iR Adapter is a half-length, standard-height PCI-E car d,[...]

  • Page 12

    10 Overview About RAID R A ID is a group of multiple indep endent physical disks that provide high performance by increasing the number of drives used for saving and accessing da ta. A R AID disk subsystem improves I/O performance and data availability . The physical disk group appears to the host system as a single storage unit or as multiple logi[...]

  • Page 13

    Overview 11 Integrated Mirroring W ith Integrated Mirroring (RAID 1), data written to one disk is simultaneously written to another disk. If one disk fails, the contents of the other disk ca n be used to run the system and rebuild the failed physical disk. The primary advantage of Integrated Mirroring is that it provides 100 percent data redundancy[...]

  • Page 14

    12 Overview YD912bk1.book Page 12 Monday, April 2, 2007 4:39 PM[...]

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    SAS 5/iR Features 13 SAS 5/iR Features This section provides the specifications of Dell™ Serial-Attached SCSI (SAS ) 5/iR controller . The following table compares the specifications of the SAS 5/iR Adapter and SAS 5/iR Integrated. T able 2-1. Specifications of SAS 5/iR Specification SAS 5/iR Adap ter SAS 5/iR Integrated SAS technology Y es Y es [...]

  • Page 16

    14 SAS 5/iR Features Hot add / Hot remove of end devices Y es Y es SMAR T error support through management applications Ye s Ye s Hardwar e-based RAID RAID 0, R AID 1 R AID 0, RAID 1 Storage management softw are OpenManage Storage Services, SAS RAID Storage Manager OpenManage Storage Services, SAS RA ID Storage Manager Support for internal tape dri[...]

  • Page 17

    Hardware Installation 15 Hardware Installation This chapter describes how to install the De ll™ Serial-Attached SCSI (SAS) 5/iR Adapter . NOTE: The SAS 5/iR Integrated is embedded on the sy stem motherboard and does not require any installation. See your sy stem’ s Hardware Owner’ s Manual or the User’ s Guide for instructions. Installing t[...]

  • Page 18

    16 Hardware Installation Figure 3-1. Installing a SAS 5/iR Adapter 7 Tighten the brack et screw , if any , or use the syste m’s retention clips to secu re the controller to the system’s chassis. 8 Connect the cables from the end devices or the backplane of the system to the controller . See F igure 3-2. 1 bracket scr ew 2 SAS 5/iR Adapter 3 PCI[...]

  • Page 19

    Hardware Installation 17 Figure 3-2. Connecting the Cable 9 Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User ’s Guide for more information on closing the system. 10 Reconnect the power cable(s) and network cables, and then turn on the system. NOTE: Ensure that you do n ot connect a hard disk and tape driv[...]

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    18 Hardware Installation YD912bk1.book Page 18 Monday, April 2, 2007 4:39 PM[...]

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    Driver Installation 19 Driver Installation The Dell™ Serial-Attached SC SI (SAS) 5/iR controller requir es software drivers to operate with Microsoft ® W indows ® , Red Hat ® Enterprise Linux, and SUSE ® Linux operating systems. This chapter contains the procedures for installi ng the drivers for the fo llowing operating systems. • Microsof[...]

  • Page 22

    20 Driver Installation Installing the Driver During Windows Operating Sy stem Installation NOTE: Y ou do not need to install the drive r on the Windows Vista™ operating sy stem as the driver is native to this operating sy stem. P erform the following steps to install the d river during W indows operating system installation. 1 Boot the system usi[...]

  • Page 23

    Driver Installation 21 6 On the Locate device driver screen, select Search for a suitable driver for my device and click Next . 7 P rovide the appropriate driver package (from your driver diskette) on the Locate Driver F iles screen. 8 Click Next . 9 The wizard detects and installs the appropriate device drivers for the new SAS 5/iR controller . 10[...]

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    22 Driver Installation Installing From the Dell Operating Sy stem Media Use the Operating System media CD or D VD that came with your Dell Pr ecision workstation to install the driver during the oper ating system installation. 1 Boot to the Dell P recision workstation Operating System CD or DVD. 2 Continue your operating system installation using t[...]

  • Page 25

    Driver Installation 23 Creating a Driver Update Diskette The following files are needed befor e you create the DUD. NOTE: The SAS 5/iR driver package installs these files. Y ou do not need to do an ything at this point. • The directory /usr/src/mptlinux-<driver_version> contains the driver source code, dkms.conf , and specifications file fo[...]

  • Page 26

    24 Driver Installation Installing the Driver Using an Update RPM The following steps explain the installation procedur e for the Red Hat Enterprise Linux, AS (versions 3, 4, and 5) operating systems and the approp riate R AID driver using an update RPM. Installing the RPM Package with DKMS Support 1 Uncompress the zipped file of the DKMS-enabled dr[...]

  • Page 27

    Driver Installation 25 P erform the following steps to crea te the DUD using the DKMS tool. 1 Install the DKMS-enabled SAS 5/iR driver rp m package on a system running a SUSE Linux operating system. 2 T ype the following command in any directory : dkms mkdriverdisk -d redhat -m mptlinux -v <driver version> -k <kernel version> This start[...]

  • Page 28

    26 Driver Installation Upgrading the Kernel If you run the up2date utility to upgrade the kernel, the DK MS enabled driver packages must be reinstalled. T o do so , type the follow ing in the same order in a terminal window .: dkms build -m <module_name> -v <module version> -k <kernel version> dkms install -m <modul e_name> [...]

  • Page 29

    SAS 5/iR BIOS 27 SAS 5/iR BIOS The BIOS of the Dell™ Serial-Attached SCSI (SAS ) 5/iR controller (also known as CTRL-C) offers the following features: • Support for multiple SAS 5 adapters • POST Memory Management (PMM) support • RAID configuration tool • Read-only memory (ROM) BIOS recovery image • POST status error messaging • Compa[...]

  • Page 30

    28 SAS 5/iR BIOS Configuration Utility Starting the Configuration Utility 1 Boot the system. 2 P ress <Ctrl+C> during POST when prompted. If you wait too long and the operating system logo appears, continue to wait until the operating system completes bootup. Then restart your system and try again. The Configuration Utilit y menu screen displ[...]

  • Page 31

    SAS 5/iR BIOS 29 Integrated RAID Configuration and Management Screens Integrated R A ID (IR) configuration and management involves many sc reens, all of which ar e accessed by selecting R AID P roperties on the Adapter Properties scr een. • If no RAID virtual disks ar e currently configured , you ar e prompted to create a R AID virtual disk. • [...]

  • Page 32

    30 SAS 5/iR BIOS Vie w Vi rt u a l D i s k The V iew V irtual Disk screen allows you to view the current virtual disk configuration. P ress <Alt+N> to view the next virtual disk. S ee the table above to view descriptions of each virtual disk property . Manage Virtual Disk The Manage V irtual Disk screen is used to manage the cur rent virtual [...]

  • Page 33

    SAS 5/iR BIOS 31 Exit Screen It is important to exit the SAS BIOS Configuration Utility properly , because some changes take effect only when you exit. F rom the Adapter List , press <Esc > to exit. In addition, a similar e xit screen appears when you exit most other scr eens, and it can be used to save settings. Performing Configuration T as[...]

  • Page 34

    32 SAS 5/iR BIOS 3 Select Create IS V olume when you are prompted to cr eate either an IS virtual disk or an IM virtual disk. The next scr een shows a list of disks that can be added to a virtual disk. 4 Move the cursor to the R AID Disk column. T o add a disk to the virtua l disk, change “No” to “ Y es” by pressing the <+>, <->[...]

  • Page 35

    SAS 5/iR BIOS 33 5 As disks are added, the V irtual Disk Size field will change to reflect the size of the new virtual disk. There ar e several limitations when creating an IM virtual disk: • All disks must be either Dell-comp liant SAS or SA T A physical disks. • SAS and SA T A physical disks cannot be used in the same virtual disk. • Disks [...]

  • Page 36

    34 SAS 5/iR BIOS Activating a Virtual Disk A virtual disk can become inactive if, for example, it is r emoved from one SAS 5/ iR controller and m ove d to another one. The Activate Mirror option allows you to reactivate an inactive virtual disk that has been added to a system. This option is only available when the selected virtual disk is currentl[...]

  • Page 37

    T roubleshooting 35 T roubleshooting T o get help with problems with your Dell™ Seria l-Attached SCSI (SAS) 5/iR controller , you can Contact Dell or access the Dell Support website at support.dell.com . BIOS Boot Order If you intend to boot to the controller , ensur e it is set appropriately in the system's BIOS boot or der . See your syste[...]

  • Page 38

    36 T roubleshooting Phy sical Disk Related Issues T able 6-2. Phy sical Disk Issues Problem Suggested Solution The system does not boot from the SAS 5/iR controller . Ensure that the boot disk is a ttached to the controller at the lowest ID and check the controller and the physical disk boot order in the system BIOS. NOTE: See your sy stem document[...]

  • Page 39

    T roubleshooting 37 Configuration Utility Error Messages NOTE: These error messages are displayed in side the Configuration Utility . Res tart your sy stem and retry if you encounter any of these. T able 6-3. Configuration Utility Error Messages Message Meaning and Suggested Solution An error occurr ed while reading non-volatile settings. An error [...]

  • Page 40

    38 T roubleshooting BIOS Error Messages T able 6-4. BIOS Error Messages Message Meaning Press <Ctrl+C> to Enable BIOS When the BIOS is disabled, you are given the option to enable it by entering the co nfiguration utility . Y ou can change the setting to Enabled in the configuration utility . Adapter at Basepor t xxxx is not responding where [...]

  • Page 41

    T roubleshooting 39 Device not available at Device may not be ready at th is time. The device will be retried. If the problem persists, r estart your system. Spinning up the device! The device currently being scanned is being spun up. ERROR! Device is not responding to Read Capacity The device did not respond to a r ead capacity command. Contact De[...]

  • Page 42

    40 T roubleshooting Image not found Could not locate the image for th e Configuration Utility , its strings file, or its options file. Unable to load LSI Configuration Utility Could not load the Configuration Utility . This error usually follows one of the four previous messages. Unable to load LSI Logic Corp MPT BIOS MRT BIOS Fault 02h encountered[...]

  • Page 43

    Updating the Firmware 41 Updating the Firmware F irmware updates to the Dell™ Serial-Attached SC SI (SAS) 5/iR controller is achieved by flashing the firmware. The firmwar e can be flashed while the controller is in use. The system must be restarted for the changes to the firmwar e to take effect. If there is a failur e while flashing the firmwar[...]

  • Page 44

    42 Updating the Firmware YD912bk1.book Page 42 Monday, April 2, 2007 4:39 PM[...]

  • Page 45

    Getting Help 43 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem cables from all electrical outlets. If you need assistance with a technical problem, perform the following steps: 1 Complete the procedures in the section "T ro ubleshooting Y our System" of [...]

  • Page 46

    44 Getting Help Online Services Y ou can access Dell Support at support.dell.com . Select your region on the WELCOME TO DELL SUPPOR T page, and fill in the requested detail s to access help tools and information. Y ou can learn about Dell products and services on the following websites: www .dell.com www .dell.com/ap (Asian/P acific countries only)[...]

  • Page 47

    Getting Help 45 Dell Enterprise T raining Dell Enterprise training is available; see www .dell.com/training for more information. This service may not be offered in all locations. Problems With Y our Order If you have a problem with your order , such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have you[...]

  • Page 48

    46 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call . The code helps Dell's au tomated-suppor t telephone sy stem direct your call more efficiently. NOTE: See your sy stem’ s Hardware Owner’ s Manual for the telephone numbers and codes provided to contact Dell Support. If possible, turn on your system [...]

  • Page 49

    Regulatory Notices 47 Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of radio navigation or other sa fety service or seriously degr ades, obstructs, or repeatedly inte rru pts a licensed radio communications service. Rad[...]

  • Page 50

    48 Regulatory Notices FCC Notices (U.S. Only) FCC, Class B This equipment generates, uses, and can radiat e radio frequency energy and, if not inst alled and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television r eception. This equipment has been tested and found to comply with the lim[...]

  • Page 51

    Regulatory Notice 49 Industry Canada (Canada Only) Industry Canada, Class B This Class B digital apparatus co mplies with Canadian NMB-003. NOTICE: The Industry Canada regulations provide that changes or modifi cations not expressly approved by Dell™ Inc. could void your authority to operate this equipment. CE Notice (European Union) This product[...]

  • Page 52

    50 Regulatory Notices YD912bk1.book Page 50 Monday, April 2, 2007 4:39 PM[...]

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    Regulatory Notice 51 YD912bk1.book Page 51 Monday, April 2, 2007 4:39 PM[...]

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    52 Regulatory Notices YD912bk1.book Page 52 Monday, April 2, 2007 4:39 PM[...]

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    Regulatory Notice 53 YD912bk1.book Page 53 Monday, April 2, 2007 4:39 PM[...]

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    54 Regulatory Notices YD912bk1.book Page 54 Monday, April 2, 2007 4:39 PM[...]

  • Page 57

    Regulatory Notice 55 Corporate Contact Details (T aiwan Only) Pursuant to Article 11 of the Commodity Inspection Act, Dell provides the following corporate co ntact details for the certified entity in T aiwan for the produ cts addressed by this document: Dell B.V . T aiwan Branch 20/F , No. 218, Sec. 2, T ung Hwa S. Road, T aipei, T aiwan YD912bk1.[...]

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    56 Regulatory Notices YD912bk1.book Page 56 Monday, April 2, 2007 4:39 PM[...]

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    Regulatory Notice 57 YD912bk1.book Page 57 Monday, April 2, 2007 4:39 PM[...]

  • Page 60

    58 Regulatory Notices YD912bk1.book Page 58 Monday, April 2, 2007 4:39 PM[...]

  • Page 61

    Glossary 59 Glossary This section defines or identifies t echnical terms, abbreviations, and acronyms used in this document. A Adapter An adapter enables the computer system to access peripheral devices by converting the protocol of one bus or interface to another . An adapter may also provide specialized function. Adapters may reside on the system[...]

  • Page 62

    60 Glossary Driver A device driver , often called a driver for short, is a program that allows the operating system or some other program to interface correctly with a peripheral device such as a printer or network PC card. Some device drivers, such as network driv ers must be loaded from the config.sys file (with a device= statement) or as memory-[...]

  • Page 63

    Glossary 61 O Operating Sy stem The software that runs a computer , including scheduling tasks, managing storage, and handling communication with peripherals and performs basic input/output functions, such as recognizing input from the keyboar d, sending output to the display screen, etc. is called an operating system. P PCI Express (PCI-E) PCI Exp[...]

  • Page 64

    62 Glossary RPM RPM, short for "Red Hat P ackage Manager" is a package management system primarily intended for Linux. RPM installs, updates, uninstalls, verifies and queries software. RPM is the baseline package format of the Linux Standard Base. Originally developed by Red Hat for Red Hat Linux, RPM is now used by many Linux distributio[...]

  • Page 65

    Glossary 63 SMART Acronym for Self -Monitoring Analysis and Reporting T echnology . The self -monitoring analysis and reporting technology (SMAR T) feature monitors the internal performance of all motors, heads, and drive electronics to detect predictable drive failur es. This feature helps monitor drive performance and reliability , and protects t[...]

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    64 Glossary YD912bk1.book Page 64 Monday, April 2, 2007 4:39 PM[...]

  • Page 67

    Index 65 Index B BIOS, 27 Configuration Utility , 2 8 fault code messages, 2 7 POST messages, 2 7 C Configuration Utility functions performed, 2 8 navigating, 2 8 overview , 2 8 starting, 2 8 D drivers creating disk ette, 1 9 installation, 1 9 Red Hat Enterprise Linux, 2 2 SUSE Linux Enterprise Server , 2 4 E electrostatic discharge. See ESD ESD, 8[...]

  • Page 68

    66 Index 66 Index T troubleshooting, 35 BIOS boot order , 3 5 BIOS error messages, 3 8 Configuration Utility error messages, 3 7 physical disk issues, 3 6 W W indows, 19 drivers, 1 9 updating drivers, 2 1 YD912bk1.book Page 66 Monday, April 2, 2007 4:39 PM[...]