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Dell UP2715K manual

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Table of contents for the manual

  • Page 1

    Dell UltraSharp 27 Monitor User’s Guide Model No. : UP2715K Regulatory model: UP2715Kt[...]

  • Page 2

    Information in this document is subject to change without notice. © 2014 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. T rademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trade[...]

  • Page 3

    Contents  3 Contents 1 About Y our Monitor ....................... 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . 8 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4  Contents 4 T roubleshooting ......................... 51 Self- T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 52 Common Problems . . . . . . . . . . . . . . . . . . . . . . . 53 Product Specific Problems . . . . . . . . . . . . . . . . . . . . 56 T roub[...]

  • Page 5

    About Y our Monitor  5 About Y our Monitor Package Contents Y our monitor ships with the components shown below. Ensur e that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor . Some features or media may not be available in certain countries. NOTE: [...]

  • Page 6

    6  About Y our Monitor • Power cable (varies by countries) • DisplayPort cable (DP to DP) 1 pair • DisplayPort cable (Mini-DP to DP) 1 pair • DisplayPort cable (Mini-DP to Mini- DP) • USB 3. 0 upstream cable (enables the USB ports on the monitor) PremierC o lor U P2715K Color C alibration Factory Rep ort E ve r y De l l [...]

  • Page 7

    About Y our Monitor  7 Product Features The Dell UltraSharp 27 Monitor (Model # UP2715K) has an active matrix, thinfilm transistor (TFT ), liquid crystal display (L CD), and LED backlight. The monitor features include: • 68.5 cm (27-inch) active area display (measur ed diagonally) with 5120 x 2880 via Dual DP cable connection, 3840 x 2160 r[...]

  • Page 8

    8  About Y our Monitor • USB 3. 0 Card Reader (SD/Mini SD, HSMS/MSPRO , MMC). • Suppots DisplayPort, Mini DisplayPort sources with DP1.2 with HBR2, DisplayID1.3 with Tile feature. (Do not support DP1.1a and older standard.) Identif ying Parts and Controls Front View Front view Volume Input Source Menu Exit 1 2 side panel controls Label[...]

  • Page 9

    About Y our Monitor  9 Back View 1 2 3 4 5 6 7 8 Back view Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESA - compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Security lock slot Secures monitor wit[...]

  • Page 10

    10  About Y our Monitor Side View Flash-Memory Card Reader slot[...]

  • Page 11

    About Y our Monitor  11 Bottom View Label Description Use 1 AC power connector T o connect the monitor power cord. 2 Mini DisplayPort connector Connect your computer with: • mDP to mDP cable, or • mDP to DP cable for 4K2K (max.) resolution. 3a DisplayPort in connector 1 Connect both connectors to your computer with a pair of: • DP[...]

  • Page 12

    12  About Y our Monitor Monitor Specifications Flat panel Specifications Screen type Active matrix - TFT L CD Panel type In Plane Switching Viewable image dimensions Diagonal Horizontal V ertical 68.5 cm (27-inches viewable image size) 596.7 4 mm (23. 49 inches) 335. 66 mm (13.22 inches) Pixel pitch 0.116mm (218 ppi) Viewing angle 178° (vertica[...]

  • Page 13

    About Y our Monitor  13 1920 x 1080 67 .5 60.0 193.5 2560 x 1440 88.8 6 0.0 2 41.5 3840 x 2160 133.3 60.0 297 . 0 5120 x 2880* 85 .6 30.0 238.3 5120 x 2880* 177 . 7 60.0 483.3 * T o display 5120 x 2880 at 60 Hz and 30 Hz, both DP1 and DP2 must be connected. DP source’s graphics card must be DP1.2 certified and Tile display feature, capable of [...]

  • Page 14

    14  About Y our Monitor Height (compressed) 427 . 6 mm (16.8 inches) Width 637 .3 mm (25 .1 inches) Depth 204 .5 mm (8.1 inches) Dimensions (without stand) Height 384 .6 mm (15 .1 inches) Width 637 .3 mm (25 .1 inches) Depth 47 . 9 mm (1.9 inches) Stand dimensions Height (extended) 420.5 mm (16 .6 inches) Height (compressed) 380. 6 mm (15.0 inch[...]

  • Page 15

    About Y our Monitor  15 Altitude Operating 5, 000 m (16, 404 ft) max Non-operating 12,191 m (40, 000 ft) max Thermal dissipation 580.21 BTU/hour (maximum) 341.30 BTU/hour (typical) Power Management Modes If you have VESA ’s DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumpti[...]

  • Page 16

    16  About Y our Monitor NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor . Pin Assignments DisplayPort Connector (DP in and DP out) Pin Number 20-pin Side of the monitor connector Pin Number 20-pin Side of the monitor connector 1 ML0(p) 11 GND 2 GND 12 ML3(n) 3 ML0(n) 13 GND 4 ML1(p) [...]

  • Page 17

    About Y our Monitor  17 8 GND 18 AUX(n) 9 ML2(n) 19 GND 10 ML0(p) 20 +3.3 V DP_PWR Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor . NOTE: The USB ports on this monitor are USB 3 .0 compliant. T ransfer speed Data rate Power consumption Super Sp[...]

  • Page 18

    18  About Y our Monitor USB ports • 1 upstream - bottom • 5 downstream - 1 at back, 4 at bottom Power Charging Port - the one on the rear cover (Port with lightning icon); supports fast current charging capability if the device is BC 1.2 compatible. NOTE: USB 3. 0 functionality requires a USB 3. 0 compatible computer and devices. NOTE:[...]

  • Page 19

    About Y our Monitor  19 Card Reader Specifications Overview • The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory car d. • The Flash Memory Card Reader is automatically recognized by Microso ft ® Windows ® Vista, Windows ® 7 Service Pack (SP1) and Windows ® 8[...]

  • Page 20

    20  About Y our Monitor Maximum Card Capacity Supported by the UP2715K card reader Card type Support Specification Support Maximum Capacity by Spec. UP2715K MS Pro HG Memory Stick Pro- HG Support USB 3. 0 speed 32 GB Supported MS Duo Memory Stick Duo Specification 32 GB Supported SD SD Memory Card support USB 3. 0 speed 1 TB Supported MMC Multi [...]

  • Page 21

    About Y our Monitor  21 Maintenance Guidelines Cleaning Y our Monitor WARNING: Read and follow the Sa fety Instructions before cleaning the monitor . WARNING: Befor e cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handlin[...]

  • Page 22

    22  Setting Up the Monitor Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from the monitor when it is shipped from the factory. NOTE: This stand attaching instruction is applicable for the stand shipped with the monitor . For other mounting solutions (optional), please refer to their respective set up instructions. 3 2 T [...]

  • Page 23

    Setting Up the Monitor  23 Connecting the DP cables T ypes of DP cables B A DP–DP cables ( 2x ) DP–mDP cables ( 2x ) C D C D Id en ti ca l ca bl e mDP–mDP cable ( 1x ) E Detachable cable clips Detachable cable clips[...]

  • Page 24

    24  Setting Up the Monitor 1. Connection Guide for 5K3K (max.) Resolution with Nvidia Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system. 4. Change resolution if necessary up to 5120 x 2880 60Hz. NOTE:[...]

  • Page 25

    Setting Up the Monitor  25 2. Connection Guide for 5K3K (max.) Resolution with AMD Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system. 4. During BIOS/Post mode, you may observed a stretch screen c onte[...]

  • Page 26

    26  Setting Up the Monitor 3. Connection Guide for 5K3K (max.) Resolution with Intel Graphics Cards (T wo DP Cables) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer system. 4. During BIOS/Post mode, you may observed a stretch screen c on[...]

  • Page 27

    Setting Up the Monitor  27 4. Connection Guide for 4K2K (max.) Resolution (Single DP Cable) 1. Follow the connection guide below for DP cables connection. 2. T urn On the monitor by pressing the power on/off button. 3. Power up/ Boot up the computer or notebook. 4. Change resolution if necessary up to 3860 x 2160 60Hz. • Graphics ca rd require[...]

  • Page 28

    28  Setting Up the Monitor 5. Connection Guide for 5K3K 30Hz (max.) Resolution with Docking Station (T wo DP cables) 1. Follow the connection guide. 2. T urn on the monitor by pressing the power on/off button 3. T urn on your computer . 4. Change resolution if necessary up to 5120 x 2880 30Hz. Troubleshootin g 2. Not able to display 5120 x 2880 [...]

  • Page 29

    Setting Up the Monitor  29 Connecting the USB 3.0 cable After you have completed connecting the DP -mDP cables, follow the procedure below to connect the USB 3 .0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3. 0 port (cable supplied) to an appropriate USB 3. 0 port on your computer. 2. Connect the USB 3 .0 [...]

  • Page 30

    30  Setting Up the Monitor Organizing the Cables After attaching all necessary cables to your monitor and computer , (See Connecting Y our Monitor for cable attachment,) use the cable management slot to organize all cables as shown above. Attaching the Cable Cover 1 2[...]

  • Page 31

    Setting Up the Monitor  31 Removing the Stand NOTE: T o prevent scratches on the L CD screen while removing the stand, ensure that the monitor is placed on a clean surface. NOTE: This is applicable for a monitor with a stand. For installation with other mounting solutions (optional), please refer to the respective mounting solution setup guide f[...]

  • Page 32

    32  Setting Up the Monitor Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA -compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover . 4 . Attach[...]

  • Page 33

    Operating the Monitor  33 Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. Volume Input Source Menu Exit 1 1 2 [...]

  • Page 34

    34  Operating the Monitor 3 Menu Use the Menu button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System . 4 Exit Use the Exit button to go back to the main menu or exit the OSD main menu. 5 Power (with power light indicator) Use the Power button to turn the monitor On and Off. The white LED indicates the[...]

  • Page 35

    Operating the Monitor  35 Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear . 1. Press the [...]

  • Page 36

    36  Operating the Monitor Icon Menu and Submenus Description Energy Use This meter shows the energy level being consumed by the monitor in real time. Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz 75 75 Color Display Audio Energy Menu Personalize Others Energy[...]

  • Page 37

    Operating the Monitor  37 Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor . Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz Color Display Audio Energy Menu Others Energy Use Brightness/Contrast DP (5K3K) mDP (4K2K) Personalize DP (5K3K) Select DP (5K3K) input when you [...]

  • Page 38

    38  Operating the Monitor Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP/Mini DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Gamma Allows you to set the Gamma to PC or MAC . Preset[...]

  • Page 39

    Operating the Monitor  39 • Color Space: Allows users to select the color space: Adobe RGB , sRGB , CAL1 , CAL2 . Color Space Adobe RGB sRGB CAL1 CAL2 – Adobe RGB: This mode is compatible with Adobe RGB (99% coverage). – sRGB: Emulates 100% sRGB. – CAL1/CAL2: User calibrated preset mode using Dell Ultrasharp Color Calibration Software[...]

  • Page 40

    40  Operating the Monitor • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Use the and buttons to select the Gain, Offset, Hue, Saturation. Custom Color Gain Oset Hue Saturation – Gain: Select it to adjust input RGB s[...]

  • Page 41

    Operating the Monitor  41 Saturation This feature can adjust the color satura tion of the video image. Use or to adjust the saturation from ‘0’ to ‘100’. Press to increase the monochrome appearance of the video image. Press to increase the colorful appearance of the video image. NOTE: Saturation adjustment is available only for video inp[...]

  • Page 42

    42  Operating the Monitor Audio Use the Audio Settings menu to adjust the audio settings. Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz Color Display Audio Energy Menu Energy Use Brightness/Contrast 50 Volume Reset Audio Settings Personalize Others V olume Allows you to increase the speaker volume. Use and buttons to adjust the speaker [...]

  • Page 43

    Operating the Monitor  43 USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Monitor Sleep Allow you to set Monitor sleep On or Off. Reset Energy Settings [...]

  • Page 44

    44  Operating the Monitor Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec) Unlock function – Only hard unlock (Press and hold the button abov[...]

  • Page 45

    Operating the Monitor  45 Other Select this option to adjust the OSD settings, such as the DDC/CI, L CD Conditioning, and so on. Dell UP2715K Input Sourc e Resolution: 5120x2880, 60Hz Color Display Audio Energy Menu Energy Use Brightness/Contrast DDC/CI Enable Disable Reset All Settings LC D Conditioning Reset Other Settings Factory Reset Auto R[...]

  • Page 46

    46  Operating the Monitor DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your computer . Y ou can disable this feature by selecting Disable . Enable this feature for best user experience and optimum performance of your monitor . Dell UP2715K I[...]

  • Page 47

    Operating the Monitor  47 OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message: The current input timing is not supported by the monitor displa y. Please change your input timing to 5120x2880 @ 60Hz or any other monitor listed timing as per the monitor specifications. Dell UP2715[...]

  • Page 48

    48  Operating the Monitor Dell UP2715K There is no signal coming from your computer . Press any key on th e keyboard or move the mouse to wake it up. If there is no displa y, press the monitor button now to select the correct input source on the On- Screen-Display menu. If either DP or m-DP input is selected and the corr esponding cable is not c[...]

  • Page 49

    Operating the Monitor  49 If you have a Dell desktop or portable computer: • Go to www.dell.com/support , enter your service tag, and download the latest driver for your graphics card. If you are using a non- Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • [...]

  • Page 50

    50  Operating the Monitor Rotating the Monitor Before you rotate the monitor , your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor . 90 ° 90 ° 0° 0° 2 1 NOTE: T o use the Display Rotation function (Landscape versus Portrait view) with your Dell computer , you require an updated[...]

  • Page 51

    T roubleshooting  51 T roubleshooting CAUTION: Before you begin any of the pr ocedures in this section, follow the Safety Instructions . Self- T est Y our monitor provides a self-test feature that allows you to check whether your monitor is functioning properly . If your monitor and computer are properly connected but the monitor screen remains [...]

  • Page 52

    52  T roubleshooting Built-in Diagnostics Y our monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor , or with your computer and video card. NOTE: Y ou can run the built-in diagnostics only when the video cable is unplugged and the monitor is in se[...]

  • Page 53

    T roubleshooting  53 Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Problem Cause Solution No Video/Power LED Off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • V erify th[...]

  • Page 54

    54  T roubleshooting Stuck-on Pixels LCD screen has bright spots • Cycle power On- Off. • Pixel that is permanently Off is a natural defect that can occur in L CD technology. • For more information on Dell Monitor Quality and Pixel Policy , see Dell Support site at: http:// www.dell.com/support/monitors . Brightness Problems Pictu[...]

  • Page 55

    T roubleshooting  55 Wrong Color Picture color not good • T ry different color Preset Modes in Color Settings OSD . • Change the Input Color Format to RGB or YPbPr in the Color Settings OSD . • Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow from the stat[...]

  • Page 56

    56  T roubleshooting Product Specific Problems Problem Cause Solution Screen image is too small Image is centered on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in Display Settings OSD • Reset the monitor to Factory Settings . Cannot adjust the monitor with the buttons on the front panel OSD does not [...]

  • Page 57

    T roubleshooting  57 T roubleshooting the Card Reader CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media. Problem Cause Solution Drive letter is not assigned. (Windows ® XP only) Conflict with network drive letter . • – Right-click the My Computer icon on the desk[...]

  • Page 58

    58  T roubleshooting The media has been ejected during writing or erasing. Displays the error message, “Error copying file or folder .” Displays the error message, “Cannot write folder (folder name) or file (file name),” during writing, or , “Cannot remove folder (folder name) or file (file name),”. While erasing, you cannot write or[...]

  • Page 59

    Appendix  59 Appendix W ARNING: Safety Instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of contr ols, adjustments, or procedures other than those specified in this documentation may result in ex[...]

  • Page 60

    60  Setting Up Y our Monitor Display Setting Up Y our Monitor Display Setting the display resolution to 5120 x 2880 (maximum) For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 5120 x 2880 pixels by performing the following steps: In Windows XP®: 1. Right-click on the desktop and c[...]

  • Page 61

    Setting Up Y our Monitor Display  61 Font Size Adjustment Guide At resolution 5120x2880 UP2715K is at 218PPI . It is recommended to enlarge the desktop icon for easy viewing. Please follow below guide to change font size to 150% or higher . Windows 7 & 8 Select “Larger - 150%” Control Panel > Appearance and Personalization > Displa[...]

  • Page 62

    62  Setting Up Y our Monitor Display If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://www.dell.com/support/ , enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter , attempt to set the resolution to 5120 x 2880 agai[...]

  • Page 63

    Setting Up Y our Monitor Display  63 Procedures for setting up dual monitors in Windows Vista ® , Windows ® 7 or Windows ® 8/ Windows ® 8.1 Content (a) For Windows Vista ® (b) For Windows ® 7 (c) For Windows ® 8/Windows ® 8.1 (d) Setting Display Styles For Multiple Monitor (a) For Windows Vista ® Connect the external monitor(s) to your [...]

  • Page 64

    64  Setting Up Y our Monitor Display 3. Click Identify Monitors .  Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor .[...]

  • Page 65

    Setting Up Y our Monitor Display  65 (b) For Windows ® 7 Connect the external monitor(s) to your laptop or desktop using a DP cable and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2. While holding down the Windows logo key , press P to toggle between the[...]

  • Page 66

    66  Setting Up Y our Monitor Display (c) For Windows ® 8/Windows ® 8.1 Connect the external monitor(s) to your laptop or desktop using a video cable (DP , HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboar d. 2. While holding down the Windows logo[...]

  • Page 67

    Setting Up Y our Monitor Display  67 1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop. 2. Right-click on the desktop and click Screen resolution . 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect .[...]

  • Page 68

    68  Setting Up Y our Monitor Display  Y ou may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor . 2.DELL UP2715K[...]

  • Page 69

    Setting Up Y our Monitor Display  69 (d) Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. NOTE: Please optimize the size of the icons and fonts on multiple monitors to suit the user preference. ?[...]

  • Page 70

    70  Setting Up Y our Monitor Display (iii) For Windows ® 8/Windows ® 8.1  Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1[...]

  • Page 71

    Setting Up Y our Monitor Display  71 (i) For Windows Vista ® (ii) For Windows ® 7[...]

  • Page 72

    72  Setting Up Y our Monitor Display (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K  Show desktop only on…: Display the status of a particular monitor . This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor . Most current laptops support mainstream resolutions. As shown in the f[...]

  • Page 73

    Setting Up Y our Monitor Display  73 (i) For Windows Vista ®[...]

  • Page 74

    74  Setting Up Y our Monitor Display (ii) For Windows ® 7[...]

  • Page 75

    Setting Up Y our Monitor Display  75 (iii) For Windows ® 8/Windows ® 8.1 2.DELL UP2715K 2.DELL UP2715K[...]