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Dell W030 manual

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Table of contents for the manual

  • Page 1

    Dell OptiPlex 9030 All-In-One Owner's Manual Regulatory Model: W09C Regulatory Type: W09C001[...]

  • Page 2

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

  • Page 3

    Contents 1 Working on Your Computer ................................................................................... 5 Before Working Inside Your Computer ................................................................................................ 5 Recommended Tools ...........................................................................[...]

  • Page 4

    Installing the Power-Supply Fan ......................................................................................................... 27 Removing the I/O Board Shield .......................................................................................................... 28 Installing the I/O Board Shield .....................................[...]

  • Page 5

    1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

  • Page 6

    To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer). CAUTION: To disconnect a network cable, first unplug the cable from your computer[...]

  • Page 7

    Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1. Shut down the operating system: • In Windows 8.1: – Using a touch-enabled device: a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings . b. Select the and t[...]

  • Page 8

    Important Information NOTE: Avoid using the touchscreen in dusty, hot, or humid environments. NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear after a short time and does not affect normal usage. 8[...]

  • Page 9

    2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Figure 1. Inside View – 1 1. system board shield 2. memory shield 3. I/O board shield 4. speaker cover 5. power-supply diagnostic board 6. power-supply fan 7. converter board 8. power and o[...]

  • Page 10

    Figure 2. Inside View – 2 1. processor 2. coin-cell battery 3. memory module 4. WLAN card 5. left side lock latch 6. hard drive 7. speaker 8. system board 9. processor fan 10. speaker 11. right side lock latch 12. optical-drive cable 13. display bracket 14. heatsink assembly Removing the VESA Stand 1. Follow the procedures in Before Working Insid[...]

  • Page 11

    3. Press the button on the VESA cover to release the stand. 4. Lift the VESA stand upwards and away from the back cover. Installing the VESA Stand 1. Align and place the VESA stand on the back of the computer. 2. Place and press the VESA cover on the computer, until it clicks into place. 3. Follow the procedures in After Working Inside Your Compute[...]

  • Page 12

    3. Release the latches on two sides that secure the back cover to the computer. Lift the back cover upwards and remove it from the computer. Installing the Back Cover 1. Align the back cover to its original position on the computer. 2. Hold locks on both sides to secure the back cover to the computer. 3. Install the VESA stand. 4. Follow the proced[...]

  • Page 13

    3. Lift the memory shield outwards. 4. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its connector. Installing the Memory 1. Align the notch on the memory-card with the tab in the system-board connector. 2. Press down on the memory module until the release tabs spring back to secure the[...]

  • Page 14

    3. Remove the screws that secure the VESA mount bracket to the computer. Lift the bracket away from the computer. Installing the VESA Mount Bracket 1. Align and place the bracket on the back of the computer. 2. Tighten the screws that secure the VESA mount bracket to the computer. 3. Install the: a. back cover b. VESA stand 4. Follow the procedures[...]

  • Page 15

    3. Perform the following steps as shown in the illustration: a. Remove the tape that secures the power and OSD buttons board to the computer [1]. b. Lift the power and OSD buttons board from the chassis [2]. c. Disconnect the cable from the power and OSD buttons board to remove it from the computer [3]. Installing the Power and OSD Buttons Board 1.[...]

  • Page 16

    3. Perform the following steps as shown in the illustration: a. Press the securing tab down to release the system-board shield from the slots on the chassis [1]. b. Slide the system-board shield and lift it away from the computer [2]. Installing the System-Board Shield 1. Align and place the system-board shield on the back of the computer. 2. Tight[...]

  • Page 17

    3. Disconnect the cables from the converter board. 4. Perform the following steps as shown in the illustration: a. Disconnect the display-backlight cable from the connectors on the converter board [1]. b. Disconnect the converter-board cable from the connectors on the converter board [2]. c. Remove the screws that secure the converter board to the [...]

  • Page 18

    Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. system-board shield 3. Press the release latch away from the battery. The battery pops-out from the socket; lift the coin-cell battery out of the computer. Installing the Coin-Cell Battery 1. Place the coin-[...]

  • Page 19

    3. Perform the following steps as shown in the illustration: a. Press the securing tab down to release the optical drive [1]. b. Slide the optical drive outward to remove it from the computer [2]. 4. Perform the following steps as shown in the illustration: a. Disconnect the optical-drive cables from the connector on the system board [1] [2]. b. Un[...]

  • Page 20

    5. Remove the screws that secure the optical-drive cable to the system and unthread the cables from the notches. Installing the Optical Drive 1. Align and slide the optical drive into its slot. 2. Connect the optical-drive cable. 3. Lock and secure the optical drive to the computer. 4. Install the: a. back cover b. VESA stand 5. Follow the procedur[...]

  • Page 21

    4. Perform the following steps as shown in the illustration: a. Press down on the hard-drive bracket [1]. b. Slide the hard-drive assembly to release it from the hard-drive cage [2]. c. Lift the hard-drive assembly away from the computer [3]. 5. Perform the following steps as shown in the illustration: a. Remove the screws that secure the hard-driv[...]

  • Page 22

    7. Install: a. VESA mount bracket b. back cover c. VESA stand 8. Follow the procedures in After Working Inside Your Computer . Removing the Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield 3. Disconnect the intrusion-switch cabl[...]

  • Page 23

    4. Remove the screws that secure the intrusion switch to the chassis. Lift the intrusion switch and remove it from the computer. Installing the Intrusion Switch 1. Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. 2. Thread the cable along the notches on the chassis and connect the intrusion-switch cable [...]

  • Page 24

    Installing the WLAN Card 1. Align and place the WLAN card on the connector. 2. Tighten the screws to secure the WLAN card to the system board. 3. Connect the WLAN cables. 4. Install: a. system-board shield b. VESA mount bracket c. back cover d. VESA stand 5. Follow the procedures in After Working Inside Your Computer . Removing the Heatsink Assembl[...]

  • Page 25

    3. Install: a. system-board shield b. VESA mount bracket c. back cover d. VESA stand 4. Follow the procedures in After Working Inside Your Computer . Removing the Processor Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield 3. Perform the foll[...]

  • Page 26

    4. Perform the following steps as shown in the illustration: a. Disconnect the processor-fan cable from the connector on the system board [1]. b. Remove the screws that secure the processor fan to the system board [2]. c. Lift the processor fan away from the computer [3]. Installing the Processor Fan 1. Place the processor fan on the computer and t[...]

  • Page 27

    3. Remove the screw that secures the fan duct to the chassis. Lift the fan bracket away from the computer. 4. Perform the following steps as shown in the illustration: a. Disconnect the power-supply fan cable from the connector on the system board [1]. b. Remove the screws that secure the power-supply fan to the chassis [2]. c. Lift the power-suppl[...]

  • Page 28

    Removing the I/O Board Shield 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. power supply fan e. system-board shield f. speaker cover 3. Remove the screws that secure the power-button board to the I/O board shield. Disconnect the cable from the power-button board[...]

  • Page 29

    5. Remove the screws that secure the I/O board shield to the chassis. Loosen the power connector and press it down the socket. Flip the input/output (I/O) board shield and remove it from the computer. Installing the I/O Board Shield 1. Place the I/O board shield on the computer. 2. Pass the power connector and fix it to the socket. Tighten the scre[...]

  • Page 30

    3. Disconnect the power-supply cable from the connector on the system board. 4. Perform the following steps as shown in the illustration: a. Unthread the cable from the hooks in the computer [1]. b. Remove the screws that secure the power-supply unit to the chassis [2]. c. Slide upwards to release the power-supply unit from the chassis [3]. d. Lift[...]

  • Page 31

    4. Connect the power-supply cables to the connector on the system board. 5. Install: a. power-supply fan b. input/output (I/O) board shield c. system-board shield d. VESA mount bracket e. back cover f. VESA stand 6. Follow the procedures in After Working Inside Your Computer . Removing the Processor 1. Follow the procedures in Before Working Inside[...]

  • Page 32

    Removing the Speakers 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. I/O board shield f. speaker cover 3. Perform the following steps as shown in the illustration: a. Disconnect the speaker cables from the connector on the system board [1].[...]

  • Page 33

    4. Remove the screws that secure the speakers to the chassis. Lift the speakers from the computer. Installing the Speakers 1. Place and align the speakers on the chassis. Tighten the screws that secure the speaker to the chassis. 2. Thread the cables on the notches. Connect the speaker cables to the system board. 3. Install: a. system-board shield [...]

  • Page 34

    Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. memory f. optical drive g. hard drive h. heatsink assembly i. power supply unit j. input/output (I/O) board shield k. converter board l. power-supply fan 3. Disconnect[...]

  • Page 35

    4. Perform the following steps as shown in the illustration. a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board to release it from the computer [2]. c. Lift the system board away from the computer [3]. 5. Lift and remove the system board from the chassis. System Board Layout The following image displays[...]

  • Page 36

    4. memory card reader 5. USB 3.0 connectors 6. audio connector 7. HCA card 8. SATA HDD connector 9. display port 10. Line-out connector 11. USB 3.0 connectors 12. 8–pin power connector 13. USB 2.0 connector 14. network connector 15. USB 2.0 connector 16. USB 3.0 connectors 17. HDMI connector 18. SATA ODD connector 19. heatsink 20. memory connecto[...]

  • Page 37

    Removing the Display Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a. VESA stand b. back cover c. VESA mount bracket d. system-board shield e. input/output (I/O) board shield f. WLAN card g. optical drive h. hard drive i. intrusion switch j. power and OSD buttons board k. converter board l. power-supply fan [...]

  • Page 38

    4. Unthread all the cables from their tabs on the display panel. 5. Remove the screw that secure WEB GND cable. Remove the tape from both sides of the display panel. 38[...]

  • Page 39

    6. Remove the screws that secure the base panel to the chassis. Lift the display-panel base from the display bezel. Installing the Display Panel 1. Tighten the screws to secure the display bracket to the display panel. 2. Place the display panel on the chassis. 3. Tighten the screw to secure the WEB GND cable to the chassis. 4. Fix the tape on both[...]

  • Page 40

    7. Install: a. system board b. antenna module c. speakers d. speaker cover e. processor fan f. heatsink assembly g. power supply unit h. power-supply fan i. converter board j. power and OSD buttons board k. intrusion switch l. hard drive m. optical drive n. WLAN card o. input/output (I/O) board shield p. system-board shield q. VESA mount bracket r.[...]

  • Page 41

    3. Lift the latch and release the camera from its slot to access the camera cable. Disconnect the camera cable from the camera and remove the camera from the computer. Installing the Camera 1. Align the camera into its slot. 2. Connect the camera cable and fix the latch. 3. Install: a. display panel b. system board c. power-supply fan d. heatsink a[...]

  • Page 42

    3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

  • Page 43

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For th[...]

  • Page 44

    Option Description NOTE: The default option might differ based on the operating system of your computer. • Boot List Option - The list options are Legacy and UEFI . By default, the option UEFI is selected. NOTE: The default option might differ based on the operating system of your computer. • Add Boot Option - Enables you to add a boot option. [...]

  • Page 45

    Option Description • ATA - SATA is configured for ATA mode. • AHCI - SATA is configured for AHCI mode. • RAID ON - SATA is configured to support RAID mode. This option is selected by default. Drives Allows you to enable or disable the various on-board drives: • SATA-0 • SATA-1 SMART Reporting This field controls if the hard drive errors f[...]

  • Page 46

    Table 4. Security Option Description Admin Password This field lets you set, change, or delete the administrator (admin) password (sometimes called the setup password). The admin password enables several security features. The drive does not have a password set by default. • Enter the old password • Enter the new password • Confirm the new pa[...]

  • Page 47

    Option Description Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set. This option is enabled by default. • Reboot Bypass - Bypass the password prompts on restarts (warm boots). NOTE: The sys[...]

  • Page 48

    Option Description Dell Encryption Allows you to permanently clear all user information from the Dell Encryption Accelerator which is used to encrypt your system. If the card has not been configured by Data Protection or Encryption , the option will be disabled. • Clear Owner - This option is disabled by default. OROM Keyboard Access Allows you t[...]

  • Page 49

    Option Description • Delete All Key s- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 6. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will [...]

  • Page 50

    Option Description (hour:minutes:seconds). The startup time can be changed by typing the values in the time and A.M./P.M. fields. • Disabled - The system will not automatically power up. This option is selected by default. • Every Day - The system will power up every day at the time you specified above . • Weekdays - The system will power up [...]

  • Page 51

    Option Description • Minimal • Thorough - This option is selected by default. • Auto MEBx Hotkey Specifies whether the MEBx Hotkey function should be enabled when the computer boots. This option is enabled by default. Table 9. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM[...]

  • Page 52

    Table 12. Cloud Desktop Option Description Server Lookup Method This option specifies how the Cloud Desktop software will lookup the server address. The options are: • Static IP - Uses the static IP address • DNS - Obtains several IP addresses using the Domain Name System (DNS) protocol. This option is selected by default NOTE: This option is r[...]

  • Page 53

    Option Description NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop. Domain Name This option specifies the domain name of the client. NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud[...]

  • Page 54

    System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide[...]

  • Page 55

    Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press <F2&g[...]

  • Page 56

    4 Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support , and then select the option to view information about your computer. Table 14. System Information Feature Specification Processor type • Intel Dual / Quad Core • Intel C[...]

  • Page 57

    Table 17. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxVoice Pro Speaker single 4-ohms speakers in both the left and right speaker assembly (4 W average per channel) Internal speaker amplifier up to 7.6 W at 4-ohm per channel Internal microphone support dual digital microphone Volume controls Volume up/down butt[...]

  • Page 58

    Table 20. Displays Feature Specification Type 23-inch full-HD WLED Maximum resolution 1920 x 1080 Refresh rate 60 Hz Brightness Brightness up/down buttons Operating angle 178 horizontal / 178 vertical Pixel pitch 0.2652 mm Controls on-screen controls Table 21. Drives Feature Specification Hard drive one 2.5-inch SATA hard drive or one 2.5-inch SATA[...]

  • Page 59

    Feature Specification Maximum 1.3 A ( High AC range) Table 24. Camera (optional) Feature Specification Image resolution 2.0 megapixel Video resolution FHD (1080p) Diagonal viewing angle 74 degrees Table 25. Stand Feature Specification Tilt –5 degrees to 30 degrees Table 26. Physical Dimensions Feature Specification Width 567.50 mm (22.34 inches) [...]

  • Page 60

    Feature Specification Green— a good 100 Mbps connection exists between the network and the computer. Orange — a good 1000 Mbps connection exists between the network and the computer. Off (no light) — the computer is not detecting a physical connection to the network. Network activity light on integrated network adapter Yellow light — A blin[...]

  • Page 61

    5 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your are[...]