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Dell XE manual

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Table of contents for the manual

  • Page 1

    Dell™OptiPlex™XEServiceManual — Small Form Factor  Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. ©[...]

  • Page 2

    Back to Contents Page  System Setup Dell™OptiPlex™XEServiceManual — Small Form Factor  Overview Use System Setup to: l Change the system configuration information after you add, change, or remove any hardware in your computer l Set or change a user - selectable option such as the user password l  Read the current amount o[...]

  • Page 3

    l  System information: Displays BIOS Info , System Info, and the Service Tag . l  Memory information: Displays Installed Memory , Usable Memory, Memory Speed, Memory Channel Mode, and Memory Technology . l  Processor information: Displays the Processor Type, Processor Speed, Processor Bus Speed, Processor L2 cache, Processor ID . l  PCI[...]

  • Page 4

    This option is disabled by default. Limit CPUID Value Enables or disables the CPUID limit. This option is disabled by default. Virtualization Support Virtualization Enables or disables Intel ® Virtualization technology. This option is disabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the[...]

  • Page 5

     Boot Sequence This feature allows you to change the Boot Device Property for devices.  Option Settings l  Onboard USB Floppy Drive — The computer attempts to boot from the floppy drive. l  Onboard SATA Hard Drive — The computer attempts to boot from the hard drive. l  USB Device — The computer attempts to boot from a removable[...]

  • Page 6

     3. When F12 = Boot Menu appears in the upper - rightcornerofthescreen,press<F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again.  4. The Boot Menu appears, listing all available boot devices.  5[...]

  • Page 7

    You cannot change or enter a new system password if either of the following two options is displayed: l  Set — A system password is assigned. l  Disabled — The system password is disabled by a jumper setting on the system board. You can only assign a system password when the following option is displayed: l  Not Set — No system passw[...]

  • Page 8

     Administrator Password  Option Settings You cannot change or enter a new administrator password if either of the following two options is displayed: l  Set — An administrator password is assigned. l  Disabled — The administrator password is disabled by a jumper setting on the system board. You can only assign an administrator passw[...]

  • Page 9

    To reset system and/or administrator passwords, see Clearing Forgotten Passwords .  Jumper Settings    Clearing Forgotten Passwords    1. Follow the procedures in Working on Your Computer .  2. Remove the computer cover.  3. Locate the 2 - pin password jumper (PSWD) on the system board, and remove the jumper to clear the [...]

  • Page 10

    12. Connect your computer and devices to electrical outlets, and turn them on.  13. Assign a new system and/or administrator password.  Clearing CMOS Settings   1. Follow the procedures in Working on Your Computer .  2. Remove the cover .  3. Reset the current CMOS settings: a.  Locate the password (PSWD) and CMOS (RTCRST) jump[...]

  • Page 11

    Back to Contents Page Diagnostics Dell™OptiPlex™XEServiceManual — Small Form Factor  Dell Diagnostics  Power Button Light Codes  Beep Codes  Diagnostic Lights   Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. Enter system setup (see[...]

  • Page 12

    2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more informa[...]

  • Page 13

     Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. 3-3-2 Invalid NVRAM configuration 3-3-4 Video Memory Test failure[...]

  • Page 14

    Back to Contents Page l  If the operating system is attempting to boot from a device (such as the floppy drive or optical drive), check system setup to ensure the boot sequence is correct for the devices installed on your computer. l  If the problem persists, contact Dell.[...]

  • Page 15

    Back to Contents Page Removing and Replacing Parts Dell™OptiPlex™XEServiceManual — Small Form Factor Back to Contents Page   Cover  Optical Drive  Fan  Memory  Power Supply  I/O Panel  Internal Speaker  System Board   Front Panel  Hard Drive  Heat Sink and Pro[...]

  • Page 16

    Back to Contents Page Specifications Dell™OptiPlex™XEServiceManual — Small Form Factor   Processor  ControlsandLights  Memory  Network  ExpansionBus  Audio  Video  Power  System Information  System Board Connectors  Cards  Physical  Dri[...]

  • Page 17

    Audio Integrated l  Realtek ALC269Q - VB l  Optional chassis speaker Network Integrated l  Integrated Broadcom BCM57780 Gigabit Ethernet LAN controller capable of 10/100/1000 Mb/s communication l  Integrated Broadcom BCM5761 NetXtreme SystemInformation Chipset Intel Q45/ICH10DO Embedded Chipset DMA channels eight Interrupt levels [...]

  • Page 18

    Small Form Factor one 5.25 inch SATA DVD+/ - RW drive:  Desktop one Small Form Factor one (slim line)  NOTE: The Small Form Factor computer can support only two 2.5" hard drives with brackets. ExternalConnectors Audio: Back panel one line - out connector one line - in connector/microphone Network two RJ45 connectors Serial two 9 - [...]

  • Page 19

    data from or writing data to the drive Network connectivity light blue light — indicates that a good connection exists between the network and the computer off — indicates that the computer is not detecting a physical connection to the network Diagnostic lights four lights located on the front panel of the computer Wi - Fi ® connectivity light[...]

  • Page 20

    Back to Contents Page  Storage random vibe 5 ~500 Hz, 2.2 Grms, six sides Maximum shock: Operating HALF SN 40 G/2 ms, two sides Storage HALF SN 105 G/2 ms, six sides Altitude: Operating below 3048 m (10,000 ft) (42°Cat10,000ft) Storage below 10,668 m (35,000 ft) Airborne contaminant level G2 or lower as defined by ISA - S71.04 - 198[...]

  • Page 21

    Back to Contents Page System Board Layout Dell™OptiPlex™XEServiceManual — Small Form Factor Back to Contents Page  1 processor power connector (12VPOWER) 2 processor connector (CPU) 3 memory module connectors (DIMM_4) 4 memory module connectors (DIMM_2) 5 memory module connectors (DIMM_3) 6 memory module connectors (DIMM_1) 7 b[...]

  • Page 22

    Back to Contents Page Expansion Card Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Expansion Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Rotate the release tab on the card - retention latch upward. 3. Pull the release lever from the card and lift the card up and out of its connector o[...]

  • Page 23

    Back to Contents Page Coin - Cell Battery Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Coin - Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull the retention clip away from the coin - cell battery. 3. Lift the coin - cell battery up and away from the computer. Replacing the Co[...]

  • Page 24

    Back to Contents Page Cover Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Slide back the cover release latch. 3. Tilt the cover from the top outward and remove the cover from the computer. Replacing the Cover To replace the cover, perform t[...]

  • Page 25

    Back to Contents Page Fan Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive . 3. Remove the hard drive assembly . 4. Disconnect the fan cables from the system board. 5. Remove the screws that secure the fan to heat sink a[...]

  • Page 26

    Back to Contents Page Front Panel Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Front Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Release the tabs that secure the front panel to the computer chassis. 3. Remove the front panel from the computer. Replacing the Front Panel To replace th[...]

  • Page 27

    Back to Contents Page Hard Drive Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Press in on the blue tabs located on either sides of the hard drive assembly, and lift the hard drive assembly out of the computer. 3. Disconnect the power [...]

  • Page 28

    Back to Contents Page Heat Sink and Processor Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Heat Sink and Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the fan cables from the system board. 3. Release the 12V power cable from its routing clip. 4. Loosen the captive screw[...]

  • Page 29

    Back to Contents Page Chassis Intrusion Switch Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Chassis Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the hard - drive assembly . 3. Disconnect the chassis intrusion - switch cable from the system board. 4. Slide the chassi[...]

  • Page 30

    Back to Contents Page Internal Speaker Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Internal Speaker 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the internal - speaker cable from the system board and release it from the routing guides on the chassis. 3. Press in on the locking [...]

  • Page 31

    Back to Contents Page I/O Panel Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the front panel . 3. Remove the optical drive . 4. Remove the hard drive . 5. Remove the back thermal sensor . 6. Disconnect the I/O panel cable from i[...]

  • Page 32

    Back to Contents Page Memory Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive . 3. Remove the hard drive assembly . 4. Press down on the memory retention clips to release the memory module. 5. Lift the memory module o[...]

  • Page 33

    Back to Contents Page Optical Drive Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the power and data cables from the optical drive. 3. Push down on the drive release latch to release the optical drive from the computer. 4[...]

  • Page 34

    Back to Contents Page Power Supply Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive . 3. Remove the hard drive . 4. Remove the back thermal sensor . 5. Remove the fan . 6. Disconnect the power cables from the sy[...]

  • Page 35

    Back to Contents Page System Board Dell™OptiPlex™XEServiceManual — Small Form Factor Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the optical drive . 3. Remove the hard drive . 4. Remove the expansion card (s). 5. Remove the memory module (s). 6. Remove the heat sink and pro[...]

  • Page 36

    Back to Contents Page Thermal Sensor Dell™OptiPlex™XEServiceManual — Small Form Factor   Removing the Front Thermal Sensor 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the hard drive assembly . 3. Disconnect the front thermal sensor cable from the system board. 4. Release the front thermal s[...]

  • Page 37

    5. Remove the back thermal sensor from the computer.  Replacing the Back Thermal Sensor To replace the back thermal sensor, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 38

     Back to Contents Page Working on Your Computer Dell™OptiPlex™XEServiceManual — Small Form Factor Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this documen[...]

  • Page 39

    Click Start ® Turn Off Computer ® Turn Off . The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6[...]